Being Civiltag:typepad.com,2003:weblog-17648212018-04-10T13:28:53-05:00Autodesk Product Support providing useful information on AutoCAD Civil 3D and Infrastructure products to users worldwide. This blog focuses on providing value to everyday users based on the thousands of Support Requests we receive every month from around the globe. Chances are, if we notice several users asking a question, others will benefit from an answer. TypePadUpcoming Changes to InfraWorks Servicestag:typepad.com,2003:post-6a010535cf32f9970b01bb0a02b5cd970d2018-04-10T13:28:53-05:002018-04-10T13:28:53-05:00In order to improve the security of your data by meeting SOC2 standards, and to conform to new EU data protection regulations, we need to make some changes to InfraWorks. To continue using analysis services, as well as web and...Almas SuljevicChallenges when trying to keep Civil 3D updatedtag:typepad.com,2003:post-6a010535cf32f9970b01bb09fae915970d2018-03-12T15:56:15-05:002018-03-12T15:56:15-05:00Keeping up with updates, hotfixes, service packs can be very challenging and in some cases constant source of frustration for those managing it. Until we get to the point where it will all be managed automatically we need to rely...Almas SuljevicWhere are Civil 3D Country Kits?tag:typepad.com,2003:post-6a010535cf32f9970b01b7c94f2840970b2018-02-12T11:35:00-05:002018-02-12T11:35:00-05:00There was an ongoing confusion when it comes to locating Country Kits. Sometimes they would be posted on accounts page, sometimes available publicly. Sometimes they were released sooner and sometimes later. You get the point. The truth is that some...Almas Suljevic"Well That's a New One": Plotter Issue Causing Paper Wastetag:typepad.com,2003:post-6a010535cf32f9970b01bb09f1cf9c970d2018-02-09T14:06:19-05:002018-02-09T14:07:31-05:00This week I had a super-weird support case that I would like to share. A user was plotting* from AutoCAD 2017.1 directly to his HP DesignJet Z5400 printer. This is one of those roll plotters you see in nearly every...Louisa HollandWhat and Why of a "Clean Uninstall"tag:typepad.com,2003:post-6a010535cf32f9970b01b8d2d10fdc970c2018-01-18T15:51:31-05:002018-01-18T15:50:26-05:00For my inaugural post in the Being Civil blog, I thought I'd return to my roots and write about the fundamentals. The following post is current, but would have been just as relevant 10 years ago. First, a Confession… When...Louisa Holland