CMSWire - Upcoming Events https://www.cmswire.com/ A constantly updated list of industry events. Copyright Simpler Media Group, Inc. All rights reserved. en Thu, 27 Aug 2026 13:50:42 -0500 Thu, 27 Aug 2026 13:50:42 -0500 Simpler Media Group Publishing Platform 2.1 editors@cmswire.com (Editor) http://blogs.law.harvard.edu/tech/rss 30 analytics ai agent metrics web marketing roi webinar cmswire vktr agentic Redefining Website ROI as AI Agents Reshape Your Traffic Event Details
  • Starts: September 22, 2026
  • Ends: September 22, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Thu, 27 Aug 2026 13:50:42 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/wb-260922-pantheon-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260922-pantheon-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/wb-260922-pantheon-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260922-pantheon-cw&utm_content=evt-cal/ customer experience ai orchestration searchstax llm seo search cx webinar website cmswire vktr agentic ai customer journey ai The New Conversion Funnel: Turning AI Discovery Into Onsite Action Event Details
  • Starts: September 24, 2026
  • Ends: September 24, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Thu, 27 Aug 2026 13:12:18 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/wb-260924-searchstax-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260924-searchstax-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/wb-260924-searchstax-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260924-searchstax-cw&utm_content=evt-cal/ customer experience theydo beyond the map customer journey cx customer journey maps ai ai in customer experience TheyDo's Beyond the Map London 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> November 9, 2026</li> <li><strong>Ends:</strong> November 11, 2026</li> <li><strong>Location:</strong> London</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/theydo-beyond-the-map-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Beyond the Map brings enterprise CX, product and AI leaders together to operationalize customer insight for business decisions.</em></p> <p>Beyond the Map is TheyDo's annual journey management conference, running Nov. 9–11 in London. The event gathers enterprise leaders and practitioners focused on operationalizing customer insight to drive business decisions. It centers on closing the gap between what organizations know and how they act.</p> <p>Sessions cover integrating qualitative and quantitative data, embedding AI in decision-making and building intelligence infrastructure. The conference takes place at <a rel="noopener" href="https://www.kingsplace.co.uk/?utm_source=cmswire.com" target="_blank" title="Kings Place">Kings Place</a> and addresses operational challenges of <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a>, including scaling journey management across organizations and demonstrating ROI to executives.</p> <p>The program features live experiments, case studies and discussions among leaders from CX, product, service design and AI functions.</p> <h2>Beyond the Map 2026 Focus Areas</h2> <ul> <li><strong>More signal, less noise:</strong> Connecting qualitative and quantitative signals, embedding AI where it genuinely changes decisions and building intelligence infrastructure that turns insight into actionable decisions.</li> <li><strong>Fix the system, not the map:</strong> Addressing the friction between human insight and organizational reality in <a rel="noopener" href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" target="_blank" title="customer journey mapping">customer journey mapping</a> and building operating models that close the gap at scale.</li> <li><strong>Strategy needs a receipt:</strong> Demonstrating ROI to CFOs, building organizations that stay customer-centric under pressure and making confident decisions about a rapidly changing future.</li> </ul> <h2>Who Should Attend Beyond the Map2026</h2> <p>The conference is designed for senior leaders responsible for customer experience, product strategy and data-driven decision-making. Target attendees include:</p> <ul> <li>CX executives</li> <li>Heads of product</li> <li>Service design leaders</li> <li>AI and data leaders</li> <li>Business executives who fund CX and product work</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 21 Aug 2026 10:06:52 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/theydo-beyond-the-map-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/theydo-beyond-the-map-london-2026/ customer experience genai egain agentic ai solve26 ai eGain Solve26 Chicago Event Details
  • Starts: October 13, 2026
  • Ends: October 14, 2026
  • Location: Chicago
  • Geography: North America
  • Info/Registration: CLICK HERE

Event Description

Solve26 is the premier conference for AI, CX and KM leaders and experts. Learn, share and solve together in a two-day immersive and interactive experience curated by eGain. 

The Core Thesis of Solve26

eGain's core thesis for Solve26 is simple: AI is only as good as the information it's working from. Companies are spending heavily on chatbots and AI agents, but if those tools are pulling from scattered, outdated, or unchecked information, they'll confidently give wrong answers — or take the wrong actions — at scale. Fixing the underlying knowledge base has to come first, or AI pilots stall out before they ever pay off.

What to Expect at Solve26

Day 1 opens with a keynote from eGain CEO Ashu Roy, followed by new product announcements, live demos over lunch, customer case studies, and an evening demo-and-drinks session.

Day 2 splits into breakout options:

  • Workshops on building a knowledge base for AI, designing AI agents for customer service, and a technical session for developers on eGain's APIs and integrations (Zendesk, Salesforce, SharePoint).
  • Industry-specific sessions for banking/financial services/insurance and healthcare.
  • A roundtable for eGain's partners.

When, Where and Reserve

Solve26 runs Oct. 13-14 at the Hyatt Regency O’Hare, Chicago.

Reserve your seat for free.

]]> Thu, 20 Aug 2026 10:38:13 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/egain-solve26-chicago/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/egain-solve26-chicago/ digital marketing cmo customer experience ana masters of marketing marketing ANA Masters of Marketing Conference Orlando 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 20, 2026</li> <li><strong>Ends:</strong> October 23, 2026</li> <li><strong>Location:</strong> Orlando and Virtual</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/ana-masters-of-marketing-conference-orlando-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>ANA Masters of Marketing convenes senior CMOs and brand leaders to explore AI, growth strategies and marketing leadership.</em></p> <p>The ANA Masters of Marketing Conference runs Oct. 20–23 Orlando, Fla. The event brings together senior marketing leaders — including CMOs, brand executives and agency partners — to examine strategies that drive brand and business growth.</p> <p>The conference features keynotes, workshops and networking sessions designed to facilitate collaboration and knowledge exchange among marketing professionals. Sessions cover AI, brand growth, <a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing trends">marketing trends</a> and strategic decision-making relevant to enterprise-level marketing leadership. The event also offers virtual participation options through the ANA Events app and virtual platform.</p> <p>The 2026 ANA Masters of Marketing Conference will be hosted by&nbsp;<a rel="noopener" href="https://www.rosenshinglecreek.com/?utm_source=cmswire.com" target="_blank" title="Rosen Shingle Creek">Rosen Shingle Creek</a>, an independent, full service, luxury hotel in Orlando.&nbsp;</p> <h2>ANA Masters of Marketing Conference 2026 Focus Areas</h2> <ul> <li>AI and its impact on marketing strategies and business growth</li> <li>Brand growth and long-range investment strategies</li> <li>Customer engagement and measurable marketing outcomes</li> <li>Purposeful connection and AI-powered matchmaking for networking</li> <li>Enterprise-level marketing organizational structure and budget decisions</li> </ul> <h2>Who Should Attend ANA Masters of Marketing Conference&nbsp;2026</h2> <p>The conference is designed for senior marketing decision-makers and their strategic partners. Topics span <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> strategy, <a rel="noopener" href="https://www.cmswire.com/digital-marketing/the-predictive-analytics-models-marketing-leaders-should-know/" target="_blank" title="predictive analytics">predictive analytics</a> and brand investment — making it relevant beyond traditional marketing roles to executives overseeing growth and retention:</p> <ul> <li><strong>CMOs and senior marketers</strong> from Fortune 500 and other sizable organizations</li> <li><strong>Brand leaders and media strategists</strong> responsible for growth and media planning</li> <li><strong>Agency partners and marketing executives</strong> focused on brand strategy and media investment</li> </ul> <h2>ANA Masters of Marketing Conference 2026 Sponsors</h2> <p>Notable present sponsors include:</p> <ul> <li><a rel="noopener" href="https://advertising.amazon.com/?utm_source=cmswire.com" target="_blank">Amazon Ads</a></li> <li><a rel="noopener" href="https://www.google.com/?utm_source=cmswire.com" target="_blank">Google</a></li> <li><a rel="noopener" href="https://about.meta.com/?utm_source=cmswire.com" target="_blank">Meta</a></li> <li><a rel="noopener" href="https://www.nbcuniversal.com/?utm_source=cmswire.com" target="_blank">NBCUniversal</a></li> <li><a rel="noopener" href="https://www.kantar.com/?utm_source=cmswire.com" target="_blank">Kantar</a></li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Thu, 06 Aug 2026 13:36:24 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/ana-masters-of-marketing-conference-orlando-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/ana-masters-of-marketing-conference-orlando-2026/ digital experience customer experience mobile world congress mwc agentic ai ai Mobile World Congress (MWC) Barcelona 2027 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> March 1, 2027</li> <li><strong>Ends:</strong> March 4, 2027</li> <li><strong>Location:</strong> Barcelona</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/gsma-mwc-barcelona-2027/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>GSMA's MWC27 convenes mobile and connectivity decision-makers for four days of 5G, AI and digital transformation programming.</em></p> <p>MWC27, hosted by GSMA, runs March 1–4, 2027, at <a rel="noopener" href="https://www.firabarcelona.com/en/venues/fira-gran-via?utm_source=cmswire.com" target="_blank" title="Fira Gran Via">Fira Gran Via</a> in Barcelona. The event brings together what organizers describe as more than 100,000 decision-makers from the global mobile technology ecosystem, including operators, innovators and policymakers.</p> <p>The agenda spans keynote speeches, panel discussions and summits covering 5G, AI, <a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital transformation">digital transformation</a> and emerging technologies. Dedicated zones include 4YFN for startups and Talent Arena for technology leaders and developers. Sessions are led by executives from companies such as Qualcomm, Vodafone and Orange, according to event organizers.</p> <p>MWC27 also features newer initiatives such as the Airport of the Future exhibit, focused on aviation innovations, and the New Frontiers zone, which covers quantum technologies, robotics and satellite networks.</p> <h2>MWC27 Focus Areas</h2> <ul> <li><strong>5G and Beyond:</strong> Exploring the completion and expansion of 5G networks and their impact on connectivity.</li> <li><strong>AI and Open Telco AI:</strong> Addressing AI challenges and innovations in telecommunications, including initiatives to accelerate telco-grade AI development.</li> <li><strong>Digital Trust and Security:</strong> Focusing on cybersecurity, fraud prevention and building trust in digital systems within the mobile ecosystem.</li> <li><strong>Connected Mobility and Intelligent Transportation:</strong> Discussing agentic AI, Internet of Vehicles (IoV) platforms and connectivity for smarter mobility solutions.</li> <li><strong>Innovation and Startups:</strong> Showcasing emerging technologies, startup ecosystems and entrepreneurial opportunities through dedicated zones like 4YFN and Talent Arena.</li> </ul> <h2>Who Should Attend MWC27</h2> <p>MWC Barcelona targets senior leaders and practitioners across the mobile and connectivity value chain:</p> <ul> <li>CxOs and executive decision-makers from automotive, mobility, logistics and transportation sectors</li> <li>Leaders driving connected mobility, smart city, <a href="https://www.cmswire.com/customer-experience/agentic-cx-and-marketing-the-future-of-customer-journeys/">agentic AI</a>, IoV strategy and digital transformation</li> <li>Policy influencers, industry partners and platform ecosystem builders</li> <li>Technology innovators, startup founders and investors in mobile and connectivity sectors</li> <li>Telecommunications operators, vendors and service providers</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 05 Aug 2026 13:32:18 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/gsma-mwc-barcelona-2027/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/gsma-mwc-barcelona-2027/ ai technology ai marketing zeta global cmo ai innovation zeta live marketing ai Zeta Live New York 2026 Event Details
  • Starts: October 8, 2026
  • Ends: October 8, 2026
  • Location: New York
  • Geography: North America
  • Info/Registration: CLICK HERE

Event Description

Discover your intelligent advantage at Zeta Live ’26

AI has redefined what it means to lead in business. This isn’t a trend — it’s how modern enterprises grow, compete and win. And Zeta Live ’26 is where that future takes hold.

Zeta Live '26 is a single-day conference taking place on Oct. 8 at David Geffen Hall at Lincoln Center in New York for a day of breakthrough thinking, signature experiences, and direct access to the people and technologies driving what’s next.

The event features more than 90 speakers across four stages — Vision, Innovation, Discovery and Masterclass — exploring future-forward growth opportunities, the cutting edge of AI, and real-world stories that show what’s possible when better intelligence leads to smarter business decisions.

Featuring Celebrity Keynote Speakers

  • Kevin Hart, Entrepreneur and Global Superstar
  • Lindsey Vonn, Olympic Gold Medalist, Entrepreneur & founder
  • More keynote announcements coming soon

Why Attend Zeta Live ‘26

The stages. The speakers. The energy. Take a look back at the moments and conversations that make Zeta Live unlike any other business conference.

Who Should Attend Zeta Live ‘26

Fortune 500 leaders, C-level executives, CMOs, founders, senior marketers, representatives from independent media agencies, AI advocates, tech enthusiasts, advertising lovers, brand influencers, movers, shakers, and business leaders interested in transforming their company’s growth trajectory.

Request an Invite now!

]]> Mon, 03 Aug 2026 11:42:47 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/zeta-live-new-york-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/zeta-live-new-york-2026/ customer experience ai customer experience customer engagement piano academy ai Piano Academy Amsterdam 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 6, 2026</li> <li><strong>Ends:</strong> October 7, 2026</li> <li><strong>Location:</strong> Amsterdam</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/piano-academy-amsterdam-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Piano Academy 2026 brings together Piano customers and industry professionals to explore AI, monetization and data strategy.</em></p> <p>Piano Academy 2026 is a two-day conference for Piano customers, partners, prospects and industry professionals. The event takes place Oct. 6-7, in Amsterdam at the historic <a rel="noopener" href="https://www.beursvanberlage.nl/?utm_source=cmswire.com" target="_blank" title="Beurs van Berlage">Beurs van Berlage</a> venue.</p> <p>Attendees hear directly from practitioners on what is working in their businesses and from AI experts on emerging trends. The program also offers a look at where Piano's platform is headed, with the goal of providing actionable insights and a clearer path forward for attendees' organizations.</p> <h2>Piano Academy 2026 Focus Areas</h2> <ul> <li>AI and business transformation</li> <li>Revenue optimization</li> <li>Data infrastructure and analytics</li> <li>Monetization models in the age of AI</li> <li>Customer engagement and retention</li> </ul> <h2>Who Should Attend Piano Academy 2026</h2> <p>The event is designed for technology and data leaders focused on AI-driven business strategy and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer engagement">customer engagement</a>. Target attendees include:</p> <ul> <li><strong>AI startup CTOs</strong> exploring platform partnerships and integration opportunities</li> <li><strong>Enterprise IT leaders</strong> evaluating AI and data infrastructure strategies</li> <li><strong>Data analytics professionals</strong> seeking insights on revenue and performance optimization</li> <li><strong>AI customer engagement specialists</strong> focused on retention and monetization models</li> </ul> <h2>Piano Academy 2026 Sponsors</h2> <p>Notable past and/or present sponsors include:</p> <ul> <li>Cloud Nine Digital</li> <li>Batch</li> <li>Pugpig</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 31 Jul 2026 11:08:35 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/piano-academy-amsterdam-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/piano-academy-amsterdam-2026/ digital experience AWS re:Invent Las Vegas 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> November 30, 2026</li> <li><strong>Ends:</strong> December 4, 2026</li> <li><strong>Location:</strong> Las Vegas</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/aws-reinvent-las-vegas-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>AWS re:Invent 2026 brings cloud and AI professionals to Las Vegas for five days of technical sessions and networking.</em></p> <p>AWS re:Invent 2026 runs Nov. 30–Dec. 4 in Las Vegas as a five-day conference focused on cloud computing and AI. The event expects more than 60,000 attendees and features more than 2,200 sessions on topics including <a rel="noopener" href="https://www.vktr.com/ai-technology/what-is-generative-ai/" target="_blank" title="generative AI">generative AI</a>, <a rel="noopener" href="https://www.vktr.com/ai-technology/what-is-machine-learning-ml/" target="_blank" title="machine learning">machine learning</a>, serverless, and more. The conference is built around two tracks: hands-on, technical content for builders and implementers, and strategic content for leaders — including customer stories, curated learning journeys, and interactive working sessions designed to pressure-test cloud strategy. </p> <h2>AWS re:Invent 2026 Focus Areas</h2> <ul> <li><strong>Generative AI and Machine Learning:</strong> Launch sessions, deep dives, and hands-on access to new AI/ML services</li> <li><strong>Cloud Migration and Modernization:</strong> Working sessions and customer stories on real-world transformation decisions</li> <li><strong>Serverless Computing:</strong> Technical deep dives into serverless architectures</li> <li><strong>Security and Compliance:</strong> Sessions addressing cloud security risk and mitigation</li> <li><strong>Developer Productivity:</strong> Builders' sessions and Ask the Experts access to AWS engineers</li> <li><strong>Customer Success Stories: </strong>Real decisions and tradeoffs shared by peers across industries</li> <li><strong>Interactive Learning Formats:</strong> Launch sessions, builders' sessions, 500-level deep dives, and demos</li> <li><strong>Networking and Collaboration: </strong>Industry meetups and executive meetups with AWS experts and peers</li> </ul> <h2>Who Should Attend AWS re:Invent 2026</h2> <p>The conference targets a range of technical and business professionals working in cloud and AI. <a rel="noopener" href="https://www.vktr.com/digital-workplace/ai-literacy-is-the-new-must-have-workplace-skill/" style="color: rgb(60, 131, 246); background-color: oklab(0.999994 0.0000455678 0.0000200868 / 0.5); margin: 0px; padding: 0px; border: 0px solid rgb(203, 207, 215);" target="_blank" title="AI literacy">AI literacy</a><span style="color: rgb(45, 49, 67); background-color: oklab(0.999994 0.0000455678 0.0000200868 / 0.5);"> has become a baseline expectation across these roles</span>:</p> <ul> <li>Cloud architects and engineers seeking hands-on technical sessions and 500-level deep dives</li> <li>Enterprise IT leaders and decision-makers focused on cloud strategy and migration</li> <li>Developers and technical professionals interested in generative AI, machine learning, and serverless technologies</li> <li>Business leaders and strategists looking for customer stories and industry insights</li> </ul> <h2>Conference Venues</h2> <p>The <a rel="noopener" href="https://registration.awsevents.com/flow/awsevents/reinvent2026/venueshotel/page/venuehotel?utm_source=cmswire.com" target="_blank" title="six venues listed here">six venues listed here</a> will host conference programming —&nbsp;five of the locations are hotels and available to book your stay. Discounted rates are only available when you book through the attendee portal. Complimentary campus shuttles are available between all event venues that are not within a walkable distance as well as to the re:Play, the official AWS re:Invent party.</p> <h2>AWS re:Invent 2026 Sponsors (Emerald tier)</h2> <ul><li><strong>Accenture</strong></li><li><strong>Anthropic</strong></li><li><strong>Capgemini</strong></li><li><strong>Datadog</strong></li><li><strong>Deloitte</strong></li><li><strong>IBM</strong></li><li><strong>MongoDB</strong></li><li><strong>NVIDIA</strong></li><li><strong>OpenAI</strong></li><li><strong>PwC</strong></li><li><strong>Splunk</strong><br></li></ul> <p><a rel="noopener" href="https://registration.awsevents.com/flow/awsevents/reinvent2026/sponsorcatalog/page/sponsors?utm_source=cmswire.com" target="_blank" title="View full sponsor list">View full sponsor list</a></p></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 29 Jul 2026 10:56:48 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/aws-reinvent-las-vegas-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/aws-reinvent-las-vegas-2026/ customer experience ai technology ai digital experience marketing ai Kentico Connection Hilton Head 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 6, 2026</li> <li><strong>Ends:</strong> October 8, 2026</li> <li><strong>Location:</strong> Hilton Head Island, SC</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/kentico-connection-hilton-head-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p>Kentico is bringing together industry leaders, customers, and its own experts for two days of insight and innovation exploring real-world AI use cases and the evolving role of digital experience platforms. Expect a mix of strategic thinking and practical takeaways — plus some fun along the way.</p> <h3>Who Should Attend</h3> <p>This event is built for Kentico partners and customers, including digital experience leaders, marketing technologists, and IT and development teams evaluating how AI is reshaping content management and customer engagement. It's also a strong fit for agency and solution partners looking to connect directly with Kentico's product and leadership teams.</p> <h3>Agenda Highlights</h3> <ul> <li><strong>Market and industry insights</strong> — A look at where digital experience and AI are heading, globally and in the US</li> <li><strong>Real-world AI in action</strong> — How AIRA and the Agentic Marketing Suite are being applied to drive outcomes</li> <li><strong>Customer and partner success stories</strong> — How organizations are delivering measurable results through collaboration and innovation</li> <li><strong>Product innovation and roadmap</strong> — A closer look at what's next, including AIRA and KentiCopilot</li> </ul> <h3><strong>Snapshot Agenda</strong></h3> <ul><li><strong>Tuesday, October 6</strong> — Welcome Reception, 6:30 PM</li><li><strong>Wednesday, October 7</strong> — General Session (8:00 AM–3:00 PM), free time, Dinner &amp; Awards (6:30 PM)</li><li><strong>Thursday, October 8</strong> — Business and Technical Breakout Sessions with lunch (8:00 AM–2:00 PM), event concludes at 2:00 PM</li></ul>The event will be held at the <a href="https://www.hilton.com/en/hotels/hhhrshh-hilton-beachfront-resort-and-spa-hilton-head-island/?utm_source=cmswire.com" title="Hilton Beachfront Resort and Spa on Hilton Head Island" target="_blank" rel="noopener" style="color: rgb(0, 147, 211); text-decoration: rgb(0, 147, 211);">Hilton Beachfront Resort and Spa on Hilton Head Island</a>.</p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 29 Jul 2026 10:03:35 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/kentico-connection-hilton-head-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/kentico-connection-hilton-head-2026/ customer experience cx cx retail exchange usa CX Retail Exchange USA Atlanta 2026 Event Details
  • Starts: September 14, 2026
  • Ends: September 15, 2026
  • Location: Atlanta
  • Geography: North America
  • Info/Registration: CLICK HERE

Event Description

CX Retail Exchange USA 2026 is the nation’s foremost, invitation-only forum for senior leaders in customer experience, customer service, store operations and digital transformation across the retail sector.

The event runs Sept. 14–15 at the Grand Hyatt Buckhead in Atlanta. It provides a closed-door environment where executives can share strategies and practical solutions for navigating the retail landscape.

This year’s Exchange goes beyond the fundamentals to tackle the evolving priorities shaping modern retail CX: aligning cross-functional teams around shared ownership of the customer journey, simplifying and optimizing increasingly complex technology stacks, and advancing from AI experimentation to measurable performance and scalable impact through responsible use of data.

Differentiating through experience & service across every touchpoint to drive genuine affinity, loyalty & profitability.

Join adidas, Avolta, Meijer, Miller & Knoll, LG Electronics & more for two days of exclusive networking!

CX Retail Exchange USA 2026 Key Themes

  • Driving Retention, Efficiency Recovery & Cost-Savings Whilst Enhancing Trust & Loyalty
  • Turning Transformation Ambitions into Lasting Results
  • Harnessing Genuine Long-Term Affinity (Beyond a Sign-Up to an App)
  • Unifying the Customer Experience to Ensure Across-The-Board Satisfaction 

]]> Mon, 06 Jul 2026 12:16:46 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/cx-retail-exchange-usa-atlanta-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/cx-retail-exchange-usa-atlanta-2026/ customer experience five9 cx connect ai contact centers conversational ai agentic ai Five9 CX Connect Americas New York City 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 12, 2026</li> <li><strong>Ends:</strong> October 13, 2026</li> <li><strong>Location:</strong> New York City</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/five9-cx-connect-americas-new-york-city-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Five9’s CX Connect Americas brings CX and contact center professionals together in New York City for networking and sessions.</em></p> <p>CX Connect Americas 2026 is a two-day event hosted by Five9 in New York City, running Oct. 12-13 at <a rel="noopener" href="https://convene.com/locations/new-york-city/225-liberty-street/?utm_source=cmswire.com" target="_blank" title="Convene Brookfield Place">Convene Brookfield Place</a>.</p> <p>The event brings together <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a>, contact center and AI leaders to explore how agentic AI, automation and cloud technologies are reshaping enterprise customer engagement.</p> <p>The event features keynotes, customer success stories, technical breakouts, hands-on learning and partner showcases focused on modernizing contact centers, improving agent productivity and delivering more personalized customer experiences. Attendees can network with peers, Five9 executives and technology partners while learning practical strategies for deploying AI across customer service operations.</p> <h2><strong>CX Connect Americas 2026 Focus Areas</strong></h2> <ul> <li>Agentic AI and intelligent customer engagement</li> <li>Contact center modernization and cloud CX</li> <li>AI-powered workforce engagement and quality management</li> <li>Automation, analytics and journey orchestration</li> <li>Customer experience strategy and operational transformation</li> <li>AI governance, trust and responsible deployment</li> <li>Partner ecosystem integrations and platform innovation</li> <li>Customer success stories and implementation best practices</li> </ul> <h2>Who Should Attend CX Connect Americas 2026</h2> <ul> <li>Chief customer officers, CX and contact center leaders</li> <li>Customer service, operations and workforce management professionals</li> <li>IT, cloud and digital transformation leaders</li> <li>AI, automation and customer engagement strategists</li> </ul><h2>Five9's Current Products &amp; Platforms</h2> <ul> <li><strong>Five9 Intelligent CX Platform</strong> — A cloud-based <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center">contact center</a> suite combining telephony with omnichannel engagement and automation tools, including automatic call distribution, IVR and real-time transcription.</li> <li><strong>Five9 Virtual Assistant</strong> — An intelligent virtual agent powered by <a rel="noopener" href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" target="_blank" title="conversational AI">conversational AI</a> that automates tasks and answers common customer questions across multiple languages.</li> <li><strong>Five9 VoiceStream</strong> — A real-time voice transcription and streaming service enabling live call transcription, meeting notes and audio analytics.</li> <li><strong>Five9 TranscriptStream</strong> — A historical transcription and analytics service providing searchable call transcripts, sentiment analysis and performance insights.</li> <li><strong>Five9 Workforce Management</strong> — A solution for scheduling, shift management, performance tracking and workforce optimization across contact center operations.</li> <li><strong>Five9 Workforce Engagement Management</strong> — A platform supporting employee engagement, feedback collection and performance improvement initiatives for agent productivity and retention.</li> <li><strong>Five9 Agent Assist</strong> — Tools providing real-time guidance, coaching and knowledge base access to agents during customer interactions.</li> <li><strong>Five9 GenAI Studio</strong> — A generative AI platform enabling users to create custom AI agents, chatbots and automated workflows.</li> <li><strong>Five9 Fusion</strong> — An open platform and partner ecosystem connecting AI agents, data and business systems for end-to-end CX orchestration.</li> <li><strong>Five9 Outbound Dialers</strong> — Automated outbound calling solutions for reaching customers through voice, SMS and digital channels.</li> <li><strong>Five9 Inbound ACD</strong> — Automatic call distribution routing that directs incoming calls to agents based on skills, availability and queue rules.</li> <li><strong>Five9 Reporting and Analytics</strong> — A dashboard and reporting suite providing real-time insights, KPI tracking and performance analytics for contact center operations.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 30 Jun 2026 13:18:10 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/five9-cx-connect-americas-new-york-city-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/five9-cx-connect-americas-new-york-city-2026/ digital experience joomla headless cms digital experience platform dxp Joomla World Conference Potsdam 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 16, 2026</li> <li><strong>Ends:</strong> October 18, 2026</li> <li><strong>Location:</strong> Potsdam, Germany</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/joomla-world-conference-potsdam-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Joomla World Conference 2026 convenes developers, designers and business leaders in Potsdam, Germany.</em></p> <p>The Joomla World Conference 2026 event runs Oct. 16–18 in Potsdam, near Berlin, Germany. It brings together the global Joomla community — developers, designers, business leaders and enthusiasts — for two and a half days of talks, workshops and networking.</p> <p>The conference features four parallel tracks delivered in English and German, covering development, design, integration and user topics. The venue is the <a rel="noopener" href="https://conference.joomla.org/location?utm_source=cmswire.com" target="_blank" title="Kongresshotel Potsdam">Kongresshotel Potsdam</a>, which provides conference facilities and accommodation options. Both in-person and online participation options are available, along with an exhibition space for sponsors.</p> <h2>Joomla World Conference 2026 Focus Areas</h2> <ul> <li><strong>Joomla Development:</strong> Sessions on Joomla core, extensions and new features.</li> <li><strong>Design &amp; Integration:</strong> Workshops and talks on web design and system integration using Joomla.</li> <li><strong>Community &amp; Collaboration:</strong> Opportunities to connect with the Joomla community and contribute to the project.</li> <li><strong>Business Use Cases:</strong> Presentations on using Joomla for business growth and digital presence.</li> </ul> <h2>Who Should Attend Joomla World Conference 2026</h2> <p>The conference is designed for professionals and community members across the Joomla ecosystem. Attendees range from those building <a rel="noopener" href="https://www.cmswire.com/web-cms/13-headless-cmss-to-put-on-your-radar/?utm_source=cmswire.com" target="_blank" title="headless CMS">headless CMS</a> architectures to teams evaluating <a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/?utm_source=cmswire.com" target="_blank" title="digital experience platforms">digital experience platforms</a> for enterprise deployments:</p> <ul> <li>Joomla developers and extension developers</li> <li>Web designers and integrators using Joomla</li> <li>Business leaders using Joomla for digital presence</li> <li>Community members and volunteers involved with the Joomla project</li> </ul> <h2>Joomla World Conference 2026 Sponsors</h2> <p>Notable current sponsors include:</p> <ul> <li><strong>YOOtheme</strong> — Gold Sponsor</li> <li><strong>JoomShaper</strong> — Gold Sponsor</li> <li><strong>thePHP.cc</strong> — Silver Sponsor</li> <li><strong>hosting.de</strong> — Bronze Sponsor / Lanyard Sponsor</li> <li><strong>Akeeba</strong> — Coffee Break Sponsor</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 26 Jun 2026 10:47:32 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/joomla-world-conference-potsdam-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/joomla-world-conference-potsdam-2026/ customer experience marketing endless customers live ai Endless Customers Live Hartford 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 5, 2026</li> <li><strong>Ends:</strong> October 7, 2026</li> <li><strong>Location:</strong> Hartford, Conn.</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/endless-customers-live-hartford-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Endless Customers Live brings business leaders and sales teams to Hartford for training on buyer attraction, sales and AI strategies.</em></p> <p>Endless Customers Live 2026 runs Oct. 5-7 at the <a rel="noopener" href="https://www.marriott.com/en-us/hotels/bdldt-hartford-marriott-downtown/overview/?utm_source=cmswire.com" target="_blank" title="Hartford Marriott Downtown">Hartford Marriott Downtown</a>. The event gathers business leaders, sales professionals and marketers for expert-led training and inspiration sessions focused on marketing, sales and AI strategies.</p> <p>According to the organizers, the event centers on a framework designed to help companies attract better-qualified buyers, shorten sales cycles and drive growth. Attendees receive a workbook with activities to complete during the sessions and, per the organizers, leave with priorities and a practical roadmap for implementing the Endless Customers model. The framework draws on principles similar to those shaping broader <a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing trends">marketing trends</a> around buyer trust and content-led growth.</p> <h2>Endless Customers Live 2026 Focus Areas</h2> <ul> <li>Attracting better buyers through proven frameworks</li> <li>Shortening sales cycles with effective strategies</li> <li>Driving sustainable growth through trust and transparency</li> <li>Leveraging AI tools for marketing and sales</li> <li>Building customer trust through honest, visual content</li> </ul> <h2>Who Should Attend Endless Customers Live 2026</h2> <p>The event is designed for professionals involved in driving revenue and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> and customer acquisition, including:</p> <ul> <li><strong>Business leaders</strong> responsible for growth strategy</li> <li><strong>Sales professionals</strong> looking to shorten sales cycles</li> <li><strong>Marketers</strong> focused on buyer attraction and content strategy</li> <li><strong>Marketing and sales teams</strong> seeking alignment on a shared framework</li> </ul> <h2>Endless Customers Live 2026 Sponsors</h2> <p>Notable past and/or present sponsors include:</p> <ul> <li><strong>HubSpot</strong> — <a rel="noopener" href="https://www.hubspot.com/?utm_source=cmswire.com" target="_blank">hubspot.com</a></li> <li><strong>Salesmsg</strong> — <a rel="noopener" href="https://www.salesmsg.com/?utm_source=cmswire.com" target="_blank">salesmsg.com</a></li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 16 Jun 2026 13:11:52 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/endless-customers-live-hartford-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/endless-customers-live-hartford-2026/ digital marketing digital marketing world forum dmwf DMWF North America New York 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> September 9, 2026</li> <li><strong>Ends:</strong> September 10, 2026</li> <li><strong>Location:</strong> New York</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/dmwf-north-america-new-york-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>DMWF North America brings marketing leaders to New York for two days of AI, data and digital strategy sessions.</em></p> <p>Digital Marketing World Forum (DMWF) North America 2026 runs Sept. 9–10 at the <a rel="noopener" href="https://www.javitscenter.com/?utm_source=cmswire.com" target="_blank" title="Javits Center">Javits Center</a> in New York. The two-day conference gathers more than 1,500 marketing leaders, including CMOs and senior decision-makers, for sessions on AI, data, brand strategy, social media and digital transformation.</p> <p>Attendees participate in panel discussions, keynotes and workshops across six agenda tracks featuring speakers from a range of brands and agencies. The event also includes networking opportunities and an expo floor where exhibitors connect with senior marketing audiences.</p> <h2>DMWF North America&nbsp;2026 Focus Areas</h2> <ul> <li>AI and marketing automation</li> <li>Social media, storytelling and content marketing</li> <li>Data, CRM and customer insights</li> <li>Digital brand and communication strategy</li> <li>Omnichannel marketing, CX and hyper-personalization</li> <li>Influencer and affiliate marketing</li> <li>Customer experience, email and automation</li> <li>Search, media and advertising</li> </ul> <h2>Who Should Attend DMWF North America 2026</h2> <p>The conference is designed for senior marketing professionals responsible for strategy, technology adoption and brand growth. Tracks cover everything from <a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing trends">marketing trends</a> and <a rel="noopener" href="https://www.cmswire.com/digital-marketing/the-predictive-analytics-models-marketing-leaders-should-know/" target="_blank" title="predictive analytics">predictive analytics</a> to <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> and <a rel="noopener" href="https://www.cmswire.com/digital-experience/taking-hyper-personalization-to-the-next-level/" target="_blank" title="hyper personalization">hyper personalization</a>.</p> <ul> <li><strong>CMOs</strong> overseeing enterprise marketing direction</li> <li><strong>Marketing directors</strong> managing cross-channel programs</li> <li><strong>Senior marketing leaders</strong> driving digital transformation initiatives</li> <li><strong>Director-level and above decision-makers</strong> evaluating martech investments</li> </ul> <h2>DMWF North America 2026 Sponsors&nbsp;</h2><ul> <li><a rel="noopener" href="https://adduro.io/?utm_source=cmswire.com" target="_blank">Adduro</a> (Headliner Sponsor)</li> <li><a rel="noopener" href="https://www.quantcast.com/?utm_source=cmswire.com" target="_blank">Quantcast</a> (Track Sponsor)</li> <li><a rel="noopener" href="https://spirra.com/?utm_source=cmswire.com" target="_blank">Spirra</a> (Track Sponsor)</li> <li><a rel="noopener" href="https://www.brainsuite.com/?utm_source=cmswire.com" target="_blank">Brainsuite</a> (Platinum Sponsor)</li> <li><a rel="noopener" href="https://gradial.com/?utm_source=cmswire.com" target="_blank">Gradial</a> (Platinum Sponsor)</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 05 Jun 2026 10:03:54 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/dmwf-north-america-new-york-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/dmwf-north-america-new-york-2026/ digital workplace customer experience salesforce dreamforce agentic ai ai agents customer data platform crm marketing employee experience ai governance Salesforce Dreamforce San Francisco 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> September 15, 2026</li> <li><strong>Ends:</strong> September 17, 2026</li> <li><strong>Location:</strong> San Francisco</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/salesforce-dreamforce-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Salesforce Dreamforce 2026 convenes AI and CRM professionals for keynotes, hands-on training and networking.</em></p> <p>Salesforce Dreamforce San Francisco 2026 runs Sept. 15–17 at the <a rel="noopener" href="https://www.moscone.org/?utm_source=reworked.co" target="_blank" title="Moscone Center">Moscone Center</a> in San Francisco. The event brings together thousands of professionals to explore Salesforce innovations spanning AI agents, data solutions and CRM technologies.</p> <p>The 2026 edition focuses on what Salesforce calls the "agentic enterprise." The program features keynotes from CEO Marc Benioff and special guests, along with what organizers say will be more than 1,600 expert-led breakout sessions, hands-on trainings and networking opportunities.</p> <p>Attendees can expect sessions geared toward connecting peers, partners and industry practitioners around Salesforce's evolving product ecosystem. Sessions will also address broader themes including <a rel="noopener" href="https://www.reworked.co/digital-workplace/to-fix-ai-governance-stop-building-it-backwards/" target="_blank" title="AI governance">AI governance</a> and responsible deployment of autonomous systems at scale.</p> <h2>Dreamforce 2026 Focus Areas</h2> <ul> <li><strong>Agentic Enterprise</strong> — Salesforce's vision for AI-driven autonomous business operations</li> <li><strong>AI-Powered Innovation</strong> — Applications of AI across enterprise workflows</li> <li><strong>Data 360 &amp; AI Integration</strong> — Connecting data strategies with AI capabilities</li> <li><strong>Agentforce Development</strong> — Building and deploying AI agents on the Salesforce platform</li> <li><strong>Digital Transformation</strong> — Modernizing business processes and infrastructure</li> <li><strong>CRM &amp; Customer Success</strong> — Advancing customer relationship management outcomes</li> </ul> <h2>Who Should Attend Dreamforce 2026</h2> <p>The event targets technology and business professionals involved in AI, data and CRM strategy. Tracks covering <a rel="noopener" href="https://www.reworked.co/digital-workplace/what-is-digital-employee-experience-management-and-how-does-it-relate-to-employee-experience/" target="_blank" title="digital employee experience">digital employee experience</a> and workforce transformation are expected to draw strong interest from HR and operations leaders. Key audience personas include:</p> <ul> <li><strong>Enterprise IT leaders</strong> responsible for technology strategy and infrastructure</li> <li><strong>CRM architects</strong> designing and managing customer relationship platforms</li> <li><strong>AI and data professionals</strong> building or overseeing AI and analytics initiatives</li> <li><strong>AI startup CTOs</strong> exploring enterprise AI partnerships and platforms</li> <li><strong>Salesforce product users</strong> seeking hands-on training and product updates</li> </ul> <h2>Dreamforce 2026 Sponsors</h2> <ul><li>PwC</li><li>Boston Consulting Group</li><li>Amazon Web Services</li><li>IBM</li><li>KPMG</li><li>Slalom</li><li>And more</li></ul> <h2>Salesforce's Current Products &amp; Platforms</h2> <ul style="color: rgb(51, 51, 51); margin: 0px;"><li><strong>Customer 360 Platform:</strong> Unifies data and AI to enable collaboration between humans and AI agents, supporting sales, service, marketing, commerce and IT departments in a single integrated CRM platform</li><li><strong>Agentforce: </strong>Salesforce's <a href="https://www.vktr.com/ai-technology/ai-agent-vs-agentic-ai-whats-the-difference-and-why-it-matters/" title="agentic AI" target="_blank" rel="noopener" style="color: rgb(0, 147, 211); text-decoration: rgb(0, 147, 211);">agentic AI</a> technology that autonomously automates complex workflows, predicts business outcomes and personalizes customer interactions across marketing, sales and service channels</li><li><strong>Financial Services Cloud:</strong> Enables proactive customer engagement with AI-driven experiences tailored for the financial sector</li><li><strong>Retail Cloud:</strong> Provides real-time unified data to accelerate customer acquisition and profitability in retail businesses</li><li><strong>Healthcare and Life Sciences Cloud: </strong>Empowers teams with AI agents to improve outcomes and strengthen community engagement in healthcare sectors</li><li>Manufacturing Cloud: Integrates data across the value chain to improve service to customers and channel partners</li></ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 29 May 2026 11:38:28 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/salesforce-dreamforce-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/salesforce-dreamforce-san-francisco-2026/ digital marketing ai seo digital summit marketing Digital Summit Philadelphia 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> September 23, 2026</li> <li><strong>Ends:</strong> September 24, 2026</li> <li><strong>Location:</strong> Philadelphia</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/digital-summit-philadelphia-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Digital Summit Philadelphia brings marketing professionals together for two days of expert-led sessions and workshops.</em></p> <p>Digital Summit Philadelphia 2026 is a two-day <a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing trends">marketing trends</a> conference running Sept. 23-24 that will be held at the&nbsp;<a rel="noopener" href="https://www.hyatt.com/unbound-collection/en-US/phlph-the-bellevue-hotel?utm_source=cmswire.com" target="_blank" title="The Bellevue Hotel">The Bellevue Hotel</a>. The event features expert-led sessions and workshops focused on current marketing topics, including breakout sessions, masterclasses and keynotes.</p> <p>The conference brings together marketing professionals to discuss strategies and gain actionable insights for their organizations. It takes place at The Bellevue Hotel and offers attendees access to a VIP lounge during the event.</p> <h2>Digital Summit Philadelphia 2026 Focus Areas</h2> <p>The event covers a range of marketing disciplines and emerging topics, including:</p> <ul> <li>Email marketing</li> <li>SEO and search</li> <li>Google Analytics</li> <li>Social media marketing</li> <li>Content marketing</li> <li>Technology and AI</li> </ul> <h2>Who Should Attend Digital Summit Philadelphia 2026</h2> <p>The conference is designed for marketing practitioners and leaders across a range of roles and experience levels. Senior professionals may find sessions on <a rel="noopener" href="https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/" target="_blank" title="marketing analytics">marketing analytics</a> and <a rel="noopener" href="https://www.cmswire.com/digital-marketing/seo-meets-ai-why-generative-engines-are-the-new-gatekeepers-of-discovery/" target="_blank" title="AI SEO">AI SEO</a> particularly relevant given the event's focus on technology and search.</p> <ul> <li><strong>Digital marketers in and around Philadelphia</strong> — Hands-on practitioners looking to sharpen tactical skills</li> <li><strong>Marketing leaders</strong> — Senior professionals seeking strategic insights for their organizations</li> <li><strong>Agency professionals</strong> — Agency-side marketers looking to stay current on trends and tools</li> </ul> <h2>Digital Summit Philadelphia Partners</h2> <ul><li>adtaxi</li><li>bluehost</li><li>IDX</li><li>Illumin</li><li>Pantheon</li><li>swagchimp</li></ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 27 May 2026 11:43:48 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/digital-summit-philadelphia-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/digital-summit-philadelphia-2026/ digital experience dxp digital experience platforms pantheon golive Pantheon GoLive Miami 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 6, 2026</li> <li><strong>Ends:</strong> October 7, 2026</li> <li><strong>Location:</strong> Miami</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/pantheon-golive-miami-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Pantheon GoLive 2026 convenes B2B technology professionals to explore cloud infrastructure, DevOps and digital transformation.</em></p> <p>GoLive 2026 runs Oct. 6-7 in Miam. The event brings together professionals from the B2B technology sector to discuss cloud infrastructure, DevOps practices and digital transformation strategies. It takes place at the <a rel="noopener" href="https://www.loews.com/?utm_source=cmswire.com" target="_blank" title="Loews Miami Hotel">Loews Miami Hotel</a>.</p> <p>According to organizers, the conference features technical sessions, industry experts and networking opportunities. The program targets enterprise IT teams, cloud architects and SaaS practitioners looking to advance their platform and operations capabilities. Teams building on <a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experience platforms">digital experience platforms</a> will find particular relevance in the platform engineering and cloud delivery sessions.</p> <h2>GoLive Miami Focus Areas</h2> <ul> <li>Cloud infrastructure and platform services</li> <li>DevOps and CI/CD practices</li> <li>Digital transformation strategies</li> <li>Security and compliance in cloud environments</li> <li>SaaS product development and operations</li> </ul> <h2>Who Should Attend GoLive 2026</h2> <p>The event is designed for technology professionals involved in cloud operations, platform engineering and digital delivery. Key audience personas include:</p> <ul> <li><strong>Enterprise IT leaders</strong> responsible for infrastructure strategy and investment</li> <li><strong>Cloud infrastructure architects</strong> designing scalable platform environments</li> <li><strong>DevOps engineers</strong> focused on CI/CD pipelines and deployment automation</li> <li><strong>SaaS product managers</strong> overseeing product development and operations</li> <li><strong>Security professionals</strong> managing compliance and risk in cloud environments&nbsp;</li></ul><h2>Pantheon's Current Products &amp; Platforms</h2> <ul> <li><strong>WordPress Hosting</strong> — Container-based WordPress hosting with serverless architecture, Git-based version control, automated daily backups and updates, and infrastructure that the company says delivers 99.99% uptime.</li> <li><strong>Drupal Hosting</strong> — Container-based Drupal hosting with Solr-based search as a service, supporting Apache Solr v3.6 and v8.0 and integration with the Search API ecosystem.</li> <li><strong>Autopilot</strong> — Automated testing and deployment tool designed to reduce manual intervention in website updates and improve deployment reliability across distributed environments.</li> <li><strong>Global CDN</strong> — Content delivery network spanning 70+ edge locations, intended to accelerate delivery and improve performance for high-traffic websites.</li> <li><strong>Pantheon Secrets</strong> — Secure secrets management service supporting best practices for secure builds and application implementation.</li> <li><strong>Multi-Zone Failover</strong> — High-availability architecture with automated failover across distributed geographic regions for disaster recovery.</li> <li><strong>Next.js Support</strong> — Runtime architecture with Global CDN integration, command-line and dashboard site creation tools, and a unified dashboard consistent with WordPress and Drupal interfaces. Organizations evaluating a <a rel="noopener" href="https://www.cmswire.com/web-cms/13-headless-cmss-to-put-on-your-radar/" target="_blank" title="headless CMS">headless CMS</a> architecture will find this capability relevant to their stack decisions.</li> <li><strong>StagingPilot Integration</strong> — Website update automation that the company states handles millions of checks monthly to support automated testing, verification and CMS updates.</li> <li><strong>Performance Infrastructure</strong> — Page caching with Varnish, object caching with Redis, real-time monitoring with New Relic and global content delivery through Pantheon's CDN network.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 26 May 2026 10:50:19 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/pantheon-golive-miami-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/pantheon-golive-miami-2026/ customer experience expand personalization Expand San Francisco 2027 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> January 20, 2027</li> <li><strong>Ends:</strong> January 21, 2027</li> <li><strong>Location:</strong> San Francisco</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/expand-san-francisco-2027/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Join our network of CS pioneers at Expand San Francisco 2027 where we'll be sharing case studies and best practices on leveraging AI to power personalization at scale and deliver world-class CX.&nbsp;</em><em>Elevate cross-functional collaboration and refine your GTM playbook for scaled success at this multi-track summit.</em></p> <p>Expand San Francisco 2027 runs Jan. 20-21 at the <a rel="noopener" href="https://www.moscone.com/?utm_source=cmswire.com" target="_blank" title="Moscone Center">Moscone Center</a>. The event brings together chief customer officers and customer success leaders for a focused exchange of ideas and leadership insights.</p> <p>The program features speakers from notable companies and provides networking opportunities among Bay Area <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> professionals. Attendees gain access to sessions and discussions centered on customer success transformation and operational excellence.</p> <h2>Expand San Francisco Focus Areas</h2> <ul> <li>Customer experience strategy</li> <li>Leadership in customer success</li> <li>Technology for customer engagement</li> <li>Operational excellence</li> <li>Networking with industry peers</li> </ul> <h2>Who Should Attend Expand 2027</h2> <p>The event is designed for senior <a rel="noopener" href="https://www.cmswire.com/customer-experience/best-cx-marketing-events/" target="_blank" title="customer experience professionals">customer experience professionals</a> and practitioners, including:</p> <ul> <li><strong>Chief Customer Officers (CCOs)</strong> — Senior executives overseeing customer strategy</li> <li><strong>Customer Success Leaders</strong> — Managers and VPs driving retention and growth</li> <li><strong>Customer Experience Professionals</strong> — Practitioners focused on CX design and delivery</li> <li><strong>Customer Care Directors</strong> — Leaders managing support and service operations</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Thu, 21 May 2026 12:08:18 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/expand-san-francisco-2027/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/expand-san-francisco-2027/ customer experience ai customer experience ai in contact centers agentic ai ai AI for Customer Support Summit Boston 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 27, 2026</li> <li><strong>Ends:</strong> October 27, 2026</li> <li><strong>Location:</strong> Boston</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026-01/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>AI for Customer Support Summit Boston 2026 gathers support professionals to explore AI-driven workflows and customer intelligence strategies.</em></p> <p>The AI for Customer Support Summit 2026 is a one-day conference taking place on Oct. 27 at <a rel="noopener" href="https://www.marriott.com/en-us/hotels/boswi-the-westin-copley-place-boston/overview/?utm_source=cmswire.com" target="_blank" title="The Westin Copley Place">The Westin Copley Place</a> in Boston. The event focuses on the application and implementation of <a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers">AI in contact centers</a> and customer support, bringing together support professionals and leaders to share insights and explore new workflows integrating AI co-pilots.</p> <p>The summit includes sessions, networking opportunities and an exhibition floor. The event aims to foster community connections and professional development within the customer support industry.</p> <p>Attendees can expect to gain practical knowledge on leveraging AI to enhance <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> operations, according to event organizers.</p> <h2>AI for Customer Support Summit 2026 Focus Areas</h2> <ul> <li><strong>AI Learning &amp; Implementation:</strong> Practical strategies for integrating AI into customer support workflows.</li> <li><strong>Customer Intelligence:</strong> Using AI to transform customer success data into revenue growth and competitive advantage.</li> <li><strong>Networking &amp; Community Building:</strong> Facilitating connections among customer support professionals to share ideas and foster collaboration.</li> </ul> <h2>Who Should Attend the AI for Customer Support Summit 2026</h2> <p>The event is designed for professionals working in customer support, customer success and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> roles. Key audience personas include:</p> <ul> <li>Customer support professionals seeking AI learning and implementation insights</li> <li>Customer success leaders aiming to integrate AI into support workflows</li> <li>Customer experience and operations experts looking to network and share ideas</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 19 May 2026 12:16:44 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026-01/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026-01/ customer experience ai customer experience ai in contact centers ai customer support conversational ai ai AI for Customer Support Summit San Francisco 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> September 22, 2026</li> <li><strong>Ends:</strong> September 24, 2026</li> <li><strong>Location:</strong> San Francisco</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/ai-for-customer-support-summit-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>AI-focused conference for customer support and CX professionals convenes in San Francisco.</em></p> <p>The AI for Customer Support Summit 2026 runs Sept. 22–23 at the&nbsp;<span style="color: rgb(45, 49, 67); background-color: oklab(0.999994 0.0000455678 0.0000200868 / 0.5);"><a rel="noopener" href="https://hyattregencysanfranciscoairport.reservationstays.com/hotels/YjBEVBlp?utm_source=cmswire.com" target="_blank" title="Hyatt Regency San Francisco Airport Burlingame">Hyatt Regency San Francisco Airport Burlingame</a></span>. The event is a networking, learning and development conference designed for customer support, service and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> (CX) professionals.</p> <p>Attendees engage in sessions on AI discovery, operational efficiency and industry trends. The event includes networking opportunities, exhibition floor access and community-building activities. Professionals attend to expand their knowledge, connect with peers and stay current on key industry innovations.</p> <h2>AI for Customer Support Summit 2026 Focus Areas</h2> <ul> <li>AI discovery and implementation in customer support</li> <li>Operational efficiency and process optimization</li> <li>Industry trends and innovation in CX</li> <li>Networking and community building</li> <li>Career development and mentorship</li> </ul> <h2>Who Should Attend the AI for Customer Support Summit 2026</h2> <p>The event is designed for professionals working across customer support, service and experience functions. Those exploring <a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers">AI in contact centers</a> or evaluating <a rel="noopener" href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" target="_blank" title="conversational AI">conversational AI</a> deployments will find relevant sessions and peers. Key audience personas include:</p> <ul> <li><strong>Customer support professionals</strong> — practitioners managing day-to-day support operations</li> <li><strong>Service leaders</strong> — senior executives overseeing service strategy and delivery</li> <li><strong>Customer experience leaders</strong> — professionals responsible for end-to-end CX programs</li> <li><strong>Support team managers</strong> — mid-level leaders directing frontline support teams</li> <li><strong>CS professionals seeking mentorship or new talent</strong> — individuals focused on career growth or team building</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Mon, 18 May 2026 20:06:56 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/ai-for-customer-support-summit-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/ai-for-customer-support-summit-san-francisco-2026/ digital marketing clay sculpt roi agentic ai ai agents marketing Clay Sculpt San Francisco 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 8, 2026</li> <li><strong>Ends:</strong> October 9, 2026</li> <li><strong>Location:</strong> San Francisco</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/clay-sculpt-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Clay's Sculpt conference convenes GTM leaders in San Francisco to share AI-driven pipeline strategies and operations tactics.</em></p> <p>Sculpt 2026 is a one-day conference taking place on Oct. 8 at <a rel="noopener" href="https://giantsenterprises.com/oracle-park-edge/pier-48/?utm_source=cmswire.com" target="_blank" title="Pier 48 in San Francisco">Pier 48 in San Francisco</a>. The event focuses on go-to-market (GTM) strategies, revenue and sales operations, and marketing, with a stated emphasis on AI-powered GTM workflows.</p> <p>The conference gathers GTM leaders, operators and practitioners to share practical tactics designed to drive pipeline growth and <a rel="noopener" href="https://www.vktr.com/leadership/the-real-reason-ai-roi-keeps-falling-short/" target="_blank" title="return on investment">return on investment</a>. It features multiple stages with expert talks, facilitated roundtables and interactive experiences intended to deliver actionable insights.</p> <p>Sculpt 2026 targets GTM professionals at various levels, from individual contributors to executives, who want to learn from peer-tested approaches and network with others in the field. Those looking for a broader view of the <a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing trends">marketing trends</a> shaping these strategies will find relevant context in the sessions on AI-powered workflows.</p> <h2>Sculpt 2026 Focus Areas</h2> <ul> <li><strong>AI-powered GTM strategies:</strong> Exploring how <a rel="noopener" href="https://www.vktr.com/digital-experience/what-are-ai-agents-the-autonomous-software-changing-how-work-gets-done/" target="_blank" title="AI agents">AI agents</a> and automation are integrated into GTM workflows to enhance pipeline effectiveness.</li> <li><strong>Revenue and sales operations:</strong> Practices and innovations in rev/sales ops to optimize GTM execution.</li> <li><strong>Marketing operations and demand generation:</strong> Techniques and systems to drive growth and marketing ROI.</li> <li><strong>Interactive learning and networking:</strong> Facilitated roundtables and interactive sessions to foster peer learning and collaboration.</li> </ul> <h2>Who Should Attend Sculpt 2026</h2> <p>The event is designed for go-to-market professionals across operations, engineering and growth functions, including:</p> <ul> <li>GTM engineering leaders and operators</li> <li>RevOps and sales ops professionals</li> <li>Marketing ops professionals</li> <li>Demand generation professionals</li> <li>Growth marketing professionals&nbsp;</li></ul><h2>Clay's Current Products &amp; Platforms</h2> <ul> <li><strong>Claygent AI:</strong> An AI-powered tool designed to enhance data enrichment and operational efficiency for GTM teams, integrating multiple data providers.</li> <li><strong>Sculptor:</strong> A data management product enabling manipulation and organization of customer and market data for targeted marketing and sales strategies.</li> <li><strong>Ads:</strong> A platform feature that facilitates creation, management and optimization of advertising campaigns using enriched data to improve targeting and ROI.</li> <li><strong>Sequencer:</strong> A tool that automates and sequences outreach and engagement workflows through data-driven actions.</li> <li><strong>Multi-provider data enrichment:</strong> A service combining data from various providers to increase the rate and quality of data enrichment for <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-analytics-and-why-it-matters/" target="_blank" title="customer analytics">customer analytics</a> and market intelligence.</li> <li><strong>Audiences:</strong> A segmentation product for creating targeted customer groups based on enriched data for personalized marketing and sales efforts.</li> <li><strong>Signals:</strong> A feature that delivers actionable insights and alerts based on real-time data changes and customer behavior signals.</li> <li><strong>Functions:</strong> Customizable operational functions that enable teams to automate specific tasks and workflows within the Clay platform.</li> <li><strong>Integrations:</strong> A suite of integrations connecting Clay's platform with other tools and systems to streamline data flow and operational processes.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 15 May 2026 13:19:01 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/clay-sculpt-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/clay-sculpt-san-francisco-2026/ contact center ai customer experience Contact Center CX Expo London 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> November 18, 2026</li> <li><strong>Ends:</strong> November 19, 2026</li> <li><strong>Location:</strong> London</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/contact-center-cx-expo-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Contact center and customer experience professionals gather in London to explore AI, omnichannel strategies and operational best practices.</em></p> <p>The Contact Center &amp; CX Expo London 2026, organized by ROAR B2B Limited, runs Nov. 18-19 at <a rel="noopener" href="https://www.excel.london/?utm_source=cmswire.com" target="_blank" title="Excel London">Excel London</a>. The two-day event brings together <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center">contact center</a> operators, solution providers and thought leaders from across the customer contact and experience industry.</p> <p>The event, according to organizers, features over 100 seminar sessions and more than 110 speakers. Programming focuses on strategies, technologies and innovations shaping customer contact operations. It also serves as a platform for networking, knowledge sharing and exploring new business opportunities within the contact centre and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> sectors.</p> <h2>Contact Center &amp; CX Expo London 2026 Focus Areas</h2> <ul> <li><strong>AI-driven transformation:</strong> Exploring the impact of artificial intelligence on customer contact operations and service delivery.</li> <li><strong>Omnichannel strategies:</strong> Integrating multiple communication channels to enhance customer engagement and experience.</li> <li><strong>Operational excellence:</strong> Best practices and innovations to improve efficiency and effectiveness in contact centres.</li> <li><strong>Customer journey design:</strong> Techniques and technologies to optimize the customer experience across all touchpoints.</li> <li><strong>Technology demonstrations:</strong> Showcasing tools and solutions for customer contact and experience management.</li> </ul> <h2>Who Should Attend Contact Center &amp; CX Expo London 2026</h2> <p>The event is designed for professionals involved in customer contact operations, experience strategy and related technology. Key audience segments include:</p> <ul> <li>Contact centre managers and executives</li> <li>Customer experience professionals</li> <li>Solution providers in customer contact technology</li> <li>Customer service technology vendors</li> <li>Industry thought leaders</li> </ul> <h2>Contact Center &amp; CX Expo London 2026 Sponsors&nbsp;</h2><ul> <li><a rel="noopener" href="https://www.nextiva.com/?utm_source=cmswire.com" target="_blank">Nextiva</a> (Platinum Sponsor)</li> <li><a rel="noopener" href="https://www.contentguru.com/en-gb/?utm_source=cmswire.com" target="_blank">Content Guru</a> (Gold Sponsor)</li> <li><a rel="noopener" href="http://www.peopleware.com/?utm_source=cmswire.com" target="_blank">Peopleware</a> (Gold Sponsor)</li> <li><a rel="noopener" href="https://www.nice.com/?utm_source=cmswire.com" target="_blank">NICE</a></li> <li><a rel="noopener" href="https://www.verint.com/?utm_source=cmswire.com" target="_blank">Verint</a></li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 05 May 2026 12:15:12 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/contact-center-cx-expo-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/contact-center-cx-expo-london-2026/ customer experience ai contact center ai customer experience ai contact center Customer Contact Week Nashville 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 7, 2026</li> <li><strong>Ends:</strong> October 9, 2026</li> <li><strong>Location:</strong> Nashville</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/customer-contact-week-nashville-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Customer contact and CX leaders convene in Nashville to tackle AI adoption, workforce strategy and operational efficiency.</em></p> <p>Customer Contact Week Nashville 2026 takes place on Oct. 7–9 at the <a rel="noopener" href="https://www.omnihotels.com/hotels/nashville?utm_source=cmswire.com" target="_blank" title="Omni Nashville">Omni Nashville</a>. The three-day event gathers over 800 attendees and representatives from more than 200 global brands to explore <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> and contact strategies.</p> <p>The program features more than 50 sessions addressing challenges in customer contact, including AI adoption, workforce strategies, operational efficiency and customer experience innovation. Attendees include senior leaders from industries such as financial services, retail, healthcare and technology.</p> <p>The event offers networking opportunities, live demos and insights from industry practitioners aimed at helping organizations improve customer engagement and operational outcomes.</p> <h2>CCW Nashville 2026 Focus Areas</h2> <ul> <li><strong>Artificial Intelligence &amp; Emerging Technology:</strong> Practical guidance on integrating <a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers">AI in contact centers</a> and digital tools to enhance efficiency and customer satisfaction.</li> <li><strong>Automation &amp; Operational Efficiency:</strong> Strategies to scale operations using automation tools like chatbots and robotic process automation (RPA) to improve service quality.</li> <li><strong>Channel &amp; Self-Service Strategy:</strong> Approaches to <a rel="noopener" href="https://www.cmswire.com/contact-center/the-ultimate-guide-to-the-omnichannel-contact-center/" target="_blank" title="omnichannel contact center">omnichannel contact center</a> engagement and self-service designed to meet customer expectations across platforms.</li> <li><strong>Customer Experience Innovation:</strong> Techniques for designing customer journeys that drive loyalty and satisfaction through technology and creativity.</li> <li><strong>Data &amp; Analytics for Customer Success:</strong> Using data insights to make actionable decisions that personalize and improve customer interactions.</li> <li><strong>Digital Transformation &amp; Operational Excellence:</strong> Roadmaps for adopting new platforms and optimizing operations for high performance.</li> <li><strong>Industry Insights &amp; Best Practices:</strong> Case studies and expert discussions on successful <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center">contact center</a> strategies across industries.</li> <li><strong>Leadership &amp; Culture Transformation:</strong> Building inclusive, empathetic cultures that enhance agent engagement and customer outcomes.</li> <li><strong>Workforce Management &amp; Agent Experience:</strong> Managing remote and hybrid teams, improving retention and enhancing training to support agents.</li> </ul> <h2>Who Should Attend CCW Nashville 2026</h2> <p>The event targets senior professionals responsible for customer contact, experience and operations strategy.</p> <ul> <li><strong>Customer contact leaders</strong> overseeing contact center strategy and performance</li> <li><strong>Customer experience executives</strong> driving CX programs and customer journey design</li> <li><strong>Contact center managers</strong> managing day-to-day operations and agent teams</li> <li><strong>Digital technology leaders</strong> guiding technology adoption and digital transformation</li> <li><strong>Sales operations managers</strong> aligning sales processes with customer engagement goals</li> </ul> <h2>CCW Nashville 2026 Sponsors&nbsp;</h2><ul> <li><a rel="noopener" href="https://www.cyara.com/?utm_source=cmswire.com" target="_blank">Cyara</a> — Premium Sponsor</li> <li><a rel="noopener" href="https://www.op360.com/?utm_source=cmswire.com" target="_blank">OP360</a> — Premium Sponsor</li> <li><a rel="noopener" href="https://securelogix.com/?utm_source=cmswire.com" target="_blank">SecureLogix</a> — Premium Sponsor</li> <li><a rel="noopener" href="https://www.five9.com/?utm_source=cmswire.com" target="_blank">Five9</a> — Multi-year Sponsor</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 05 May 2026 11:26:00 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/customer-contact-week-nashville-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/customer-contact-week-nashville-2026/ customer experience ccw customer contact week ai in contact centers ai ai customer experience contact centers Customer Contact Week Europe Amsterdam 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 5, 2026</li> <li><strong>Ends:</strong> October 7, 2026</li> <li><strong>Location:</strong> Amsterdam</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/customer-contact-week-europe-amsterdam-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Customer contact and CX leaders convene in Amsterdam for strategy sessions on AI, automation and customer journey design.</em></p> <p>Customer Contact Week (CCW) Europe 2026 runs Oct. 5–7 at <a rel="noopener" href="https://europe.customercontactweekdigital.com/events-ccweurope/venue?utm_source=cmswire.com" target="_blank" title="Passenger Terminal Amsterdam">Passenger Terminal Amsterdam</a>, a waterfront venue in the city center. The event brings together senior customer management leaders for sessions on AI, automation, <a rel="noopener" href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" target="_blank" title="customer journey design">customer journey design</a>, data-driven decision-making and operational strategy.</p> <p>The program features over 250 speakers across 125 sessions, according to event organizers. It aims to deliver strategic insight, benchmarking, practical tools and peer networking for <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> (CX) and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center">contact center</a> professionals. The event also includes a dedicated track called Agent of the Future, designed for high-potential frontline agents.</p> <h2>CCW Europe 2026 Focus Areas</h2> <ul> <li><strong>AI and Automation</strong> — Exploring the integration of <a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers">AI in contact centers</a> to enhance customer service and operational efficiency.</li> <li><strong>Customer Journey Design</strong> — Strategies to optimize customer interactions and experience across channels.</li> <li><strong>Data-Driven Decision-Making</strong> — Leveraging analytics to inform customer management strategies.</li> <li><strong>Operational Strategy</strong> — Balancing digital transformation with human-led service excellence.</li> <li><strong>Workforce Transformation</strong> — Developing future CX leaders and adapting to evolving customer expectations.</li> </ul> <h2>Who Should Attend CCW Europe2026</h2> <p>The event targets CX and contact center professionals across a range of seniority levels:</p> <ul> <li><strong>Senior customer management leaders</strong> — Decision-makers responsible for customer contact, CX and digital service strategies.</li> <li><strong>CX and service professionals</strong> — Those seeking strategic insight and practical tools for improving customer outcomes.</li> <li><strong>Contact center leaders</strong> — Professionals focused on AI, automation and digital transformation initiatives.</li> <li><strong>Digital service strategists</strong> — Leaders balancing technology adoption with human-led service models.</li> <li><strong>Aspiring frontline leaders</strong> — Agents pursuing leadership development through the Agent of the Future program.</li> </ul> <h2>CCW Europe 2026 Sponsors&nbsp;</h2><ul> <li><a rel="noopener" href="https://www.liveperson.com/?utm_source=cmswire.com" target="_blank">LivePerson</a> (Platinum Partner)</li> <li><a rel="noopener" href="https://www.soundhound.com/?utm_source=cmswire.com" target="_blank">SoundHound AI</a> (Platinum Partner)</li> <li><a rel="noopener" href="http://www.five9.com?utm_source=cmswire.com" target="_blank">Five9</a> (Gold Partner)</li> <li><a rel="noopener" href="https://www.verint.com/?utm_source=cmswire.com" target="_blank">Verint</a> (Gold Partner)</li> <li><a rel="noopener" href="https://www.zendesk.com/?utm_source=cmswire.com" target="_blank">Zendesk</a> (Gold Partner)</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 05 May 2026 11:06:45 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/customer-contact-week-europe-amsterdam-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/customer-contact-week-europe-amsterdam-2026/