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    <title>CMSWire - Upcoming Events</title>
    <link>https://www.cmswire.com/</link>
<atom:link href="https://www.cmswire.com/events/fb-all-events.xml" rel="self" type="application/rss+xml"/>
    <description>A constantly updated list of industry events.</description>
    <copyright>Copyright Simpler Media Group, Inc. All rights reserved.</copyright>
    <language>en</language>
    <pubDate>Tue, 19 May 2026 12:16:44 -0500</pubDate>
    <lastBuildDate>Tue, 19 May 2026 12:16:44 -0500</lastBuildDate>
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    <ttl>30</ttl>
    <item>
      <category>customer experience</category>
      <category>ai customer experience</category>
      <category>ai in contact centers</category>
      <category>agentic ai</category>
      <category>ai</category>
      <title>AI for Customer Support Summit Boston 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 27, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 27, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Boston&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026-01/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;AI for Customer Support Summit Boston 2026 gathers support professionals to explore AI-driven workflows and customer intelligence strategies.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The AI for Customer Support Summit 2026 is a one-day conference taking place on Oct. 27 at &lt;a rel="noopener" href="https://www.marriott.com/en-us/hotels/boswi-the-westin-copley-place-boston/overview/?utm_source=cmswire.com" target="_blank" title="The Westin Copley Place"&gt;The Westin Copley Place&lt;/a&gt; in Boston. The event focuses on the application and implementation of &lt;a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers"&gt;AI in contact centers&lt;/a&gt; and customer support, bringing together support professionals and leaders to share insights and explore new workflows integrating AI co-pilots.&lt;/p&gt;

&lt;p&gt;The summit includes sessions, networking opportunities and an exhibition floor. The event aims to foster community connections and professional development within the customer support industry.&lt;/p&gt;

&lt;p&gt;Attendees can expect to gain practical knowledge on leveraging AI to enhance &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; operations, according to event organizers.&lt;/p&gt;

&lt;h2&gt;AI for Customer Support Summit 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;AI Learning &amp;amp; Implementation:&lt;/strong&gt; Practical strategies for integrating AI into customer support workflows.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer Intelligence:&lt;/strong&gt; Using AI to transform customer success data into revenue growth and competitive advantage.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Networking &amp;amp; Community Building:&lt;/strong&gt; Facilitating connections among customer support professionals to share ideas and foster collaboration.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend the AI for Customer Support Summit 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for professionals working in customer support, customer success and &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; roles. Key audience personas include:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Customer support professionals seeking AI learning and implementation insights&lt;/li&gt;
  &lt;li&gt;Customer success leaders aiming to integrate AI into support workflows&lt;/li&gt;
  &lt;li&gt;Customer experience and operations experts looking to network and share ideas&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 19 May 2026 12:16:44 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026-01/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026-01/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>ai customer experience</category>
      <category>ai in contact centers</category>
      <category>ai customer support</category>
      <category>conversational ai</category>
      <category>ai</category>
      <title>AI for Customer Support Summit San Francisco 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; September 22, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; September 24, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; San Francisco&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/ai-for-customer-support-summit-san-francisco-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;AI-focused conference for customer support and CX professionals convenes in San Francisco.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;The AI for Customer Support Summit 2026 runs Sept. 22–23 at the&amp;nbsp;&lt;span style="color: rgb(45, 49, 67); background-color: oklab(0.999994 0.0000455678 0.0000200868 / 0.5);"&gt;&lt;a rel="noopener" href="https://hyattregencysanfranciscoairport.reservationstays.com/hotels/YjBEVBlp?utm_source=cmswire.com" target="_blank" title="Hyatt Regency San Francisco Airport Burlingame"&gt;Hyatt Regency San Francisco Airport Burlingame&lt;/a&gt;&lt;/span&gt;. The event is a networking, learning and development conference designed for customer support, service and &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; (CX) professionals.&lt;/p&gt;
&lt;p&gt;Attendees engage in sessions on AI discovery, operational efficiency and industry trends. The event includes networking opportunities, exhibition floor access and community-building activities. Professionals attend to expand their knowledge, connect with peers and stay current on key industry innovations.&lt;/p&gt;
&lt;h2&gt;AI for Customer Support Summit 2026 Focus Areas&lt;/h2&gt;
&lt;ul&gt;
  &lt;li&gt;AI discovery and implementation in customer support&lt;/li&gt;
  &lt;li&gt;Operational efficiency and process optimization&lt;/li&gt;
  &lt;li&gt;Industry trends and innovation in CX&lt;/li&gt;
  &lt;li&gt;Networking and community building&lt;/li&gt;
  &lt;li&gt;Career development and mentorship&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Who Should Attend the AI for Customer Support Summit 2026&lt;/h2&gt;
&lt;p&gt;The event is designed for professionals working across customer support, service and experience functions. Those exploring &lt;a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers"&gt;AI in contact centers&lt;/a&gt; or evaluating &lt;a rel="noopener" href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" target="_blank" title="conversational AI"&gt;conversational AI&lt;/a&gt; deployments will find relevant sessions and peers. Key audience personas include:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Customer support professionals&lt;/strong&gt; — practitioners managing day-to-day support operations&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Service leaders&lt;/strong&gt; — senior executives overseeing service strategy and delivery&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer experience leaders&lt;/strong&gt; — professionals responsible for end-to-end CX programs&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Support team managers&lt;/strong&gt; — mid-level leaders directing frontline support teams&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;CS professionals seeking mentorship or new talent&lt;/strong&gt; — individuals focused on career growth or team building&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Mon, 18 May 2026 20:06:56 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/ai-for-customer-support-summit-san-francisco-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/ai-for-customer-support-summit-san-francisco-2026/</guid>
    </item>
    <item>
      <category>ai technology</category>
      <category>trust</category>
      <category>ai in finance</category>
      <category>financial services</category>
      <category>adobe</category>
      <category>compliance</category>
      <category>experience</category>
      <category>webinar</category>
      <category>cmswire</category>
      <category>vktr</category>
      <title>Content Strategy Leaders Live: Managing Risk, Compliance &amp; AI in Financial Services</title>
      <description><![CDATA[	<h3>Event Details</h3>
	<ul>
	<li><strong>Starts:</strong> June 4, 2026</li>
	<li><strong>Ends:</strong> June 4, 2026</li>
	<li><strong>Location:</strong> Online</li>
	<li><strong>Geography:</strong> Online</li>
	<li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/wb-260521-adobe-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260521-adobe-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a>
	</ul>
	<h3>Event Description</h3>
	<p></p>
	<div>
	    <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a>
            <a href="https://bit.ly/bDalWI">Add your event to the calendar</a>
	</div>]]></description>
      <pubDate>Mon, 18 May 2026 11:57:53 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/wb-260521-adobe-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260521-adobe-cw&amp;utm_content=evt-cal/&amp;utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/wb-260521-adobe-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260521-adobe-cw&amp;utm_content=evt-cal/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>cmswire</category>
      <category>supportninja</category>
      <category>2026</category>
      <category>report</category>
      <category>webinar</category>
      <category>ai</category>
      <category>ai in cx</category>
      <category>cx leader webinar</category>
      <category>leader</category>
      <category>outsourcing partner replacement</category>
      <title>The 5-Question CX Audit: Benchmark Your CX Operations for 2026</title>
      <description><![CDATA[	<h3>Event Details</h3>
	<ul>
	<li><strong>Starts:</strong> June 18, 2026</li>
	<li><strong>Ends:</strong> June 18, 2026</li>
	<li><strong>Location:</strong> Online</li>
	<li><strong>Geography:</strong> Online</li>
	<li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/wb-260618-supportninja-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260618-supportninja-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a>
	</ul>
	<h3>Event Description</h3>
	<p></p>
	<div>
	    <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a>
            <a href="https://bit.ly/bDalWI">Add your event to the calendar</a>
	</div>]]></description>
      <pubDate>Fri, 15 May 2026 13:20:23 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/wb-260618-supportninja-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260618-supportninja-cw&amp;utm_content=evt-cal/&amp;utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/wb-260618-supportninja-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260618-supportninja-cw&amp;utm_content=evt-cal/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>clay</category>
      <category>sculpt</category>
      <category>roi</category>
      <category>agentic ai</category>
      <category>ai agents</category>
      <category>marketing</category>
      <title>Clay Sculpt San Francisco 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 8, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 9, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; San Francisco&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/clay-sculpt-san-francisco-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Clay's Sculpt conference convenes GTM leaders in San Francisco to share AI-driven pipeline strategies and operations tactics.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Sculpt 2026 is a one-day conference taking place on Oct. 8 at &lt;a rel="noopener" href="https://giantsenterprises.com/oracle-park-edge/pier-48/?utm_source=cmswire.com" target="_blank" title="Pier 48 in San Francisco"&gt;Pier 48 in San Francisco&lt;/a&gt;. The event focuses on go-to-market (GTM) strategies, revenue and sales operations, and marketing, with a stated emphasis on AI-powered GTM workflows.&lt;/p&gt;

&lt;p&gt;The conference gathers GTM leaders, operators and practitioners to share practical tactics designed to drive pipeline growth and &lt;a rel="noopener" href="https://www.vktr.com/leadership/the-real-reason-ai-roi-keeps-falling-short/" target="_blank" title="return on investment"&gt;return on investment&lt;/a&gt;. It features multiple stages with expert talks, facilitated roundtables and interactive experiences intended to deliver actionable insights.&lt;/p&gt;

&lt;p&gt;Sculpt 2026 targets GTM professionals at various levels, from individual contributors to executives, who want to learn from peer-tested approaches and network with others in the field. Those looking for a broader view of the &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing trends"&gt;marketing trends&lt;/a&gt; shaping these strategies will find relevant context in the sessions on AI-powered workflows.&lt;/p&gt;

&lt;h2&gt;Sculpt 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;AI-powered GTM strategies:&lt;/strong&gt; Exploring how &lt;a rel="noopener" href="https://www.vktr.com/digital-experience/what-are-ai-agents-the-autonomous-software-changing-how-work-gets-done/" target="_blank" title="AI agents"&gt;AI agents&lt;/a&gt; and automation are integrated into GTM workflows to enhance pipeline effectiveness.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Revenue and sales operations:&lt;/strong&gt; Practices and innovations in rev/sales ops to optimize GTM execution.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Marketing operations and demand generation:&lt;/strong&gt; Techniques and systems to drive growth and marketing ROI.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Interactive learning and networking:&lt;/strong&gt; Facilitated roundtables and interactive sessions to foster peer learning and collaboration.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend Sculpt 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for go-to-market professionals across operations, engineering and growth functions, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;GTM engineering leaders and operators&lt;/li&gt;
  &lt;li&gt;RevOps and sales ops professionals&lt;/li&gt;
  &lt;li&gt;Marketing ops professionals&lt;/li&gt;
  &lt;li&gt;Demand generation professionals&lt;/li&gt;
  &lt;li&gt;Growth marketing professionals&amp;nbsp;&lt;/li&gt;&lt;/ul&gt;&lt;h2&gt;Clay's Current Products &amp;amp; Platforms&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Claygent AI:&lt;/strong&gt; An AI-powered tool designed to enhance data enrichment and operational efficiency for GTM teams, integrating multiple data providers.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Sculptor:&lt;/strong&gt; A data management product enabling manipulation and organization of customer and market data for targeted marketing and sales strategies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Ads:&lt;/strong&gt; A platform feature that facilitates creation, management and optimization of advertising campaigns using enriched data to improve targeting and ROI.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Sequencer:&lt;/strong&gt; A tool that automates and sequences outreach and engagement workflows through data-driven actions.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Multi-provider data enrichment:&lt;/strong&gt; A service combining data from various providers to increase the rate and quality of data enrichment for &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-analytics-and-why-it-matters/" target="_blank" title="customer analytics"&gt;customer analytics&lt;/a&gt; and market intelligence.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Audiences:&lt;/strong&gt; A segmentation product for creating targeted customer groups based on enriched data for personalized marketing and sales efforts.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Signals:&lt;/strong&gt; A feature that delivers actionable insights and alerts based on real-time data changes and customer behavior signals.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Functions:&lt;/strong&gt; Customizable operational functions that enable teams to automate specific tasks and workflows within the Clay platform.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Integrations:&lt;/strong&gt; A suite of integrations connecting Clay's platform with other tools and systems to streamline data flow and operational processes.&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Fri, 15 May 2026 13:19:01 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/clay-sculpt-san-francisco-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/clay-sculpt-san-francisco-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>ai in contact centers</category>
      <category>agentic ai</category>
      <category>ai agents</category>
      <category>successkpi</category>
      <category>contact center</category>
      <title>Agents like AI! But Why? Find Out How to Implement, Build Trust and Deliver Results</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; May 27, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; May 27, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Online&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; Online&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/webinar/agents-like-ai-but-why-find-out-how-to-implement-build-trust-and-deliver-results/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;Agent burnout is one of the biggest threats to contact center performance—but leading organizations are reversing the trend. Research shows that 88% of companies see improved agent satisfaction after implementing AI, driven by better coaching, reduced repetitive work, and increased autonomy. On May 27, SuccessKPI hosts a live webinar from I:00 pm to 1:45 pm ET, that features a panel of industry leaders who will unpack how &lt;a rel="noopener" href="href=&amp;quot;https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI is transforming the agent experience"&gt;AI is transforming the agent experience&lt;/a&gt;—from overwhelmed to empowered—and what it takes to turn early wins into sustained impact.&lt;/p&gt;&lt;p&gt;Agents don’t automatically trust AI—and without trust, adoption stalls. But when implemented thoughtfully, AI drives real results: higher satisfaction, better performance, and lower churn.&lt;/p&gt;&lt;p&gt;This panel explores how AI improves both sides of the equation, including:&amp;nbsp;&lt;/p&gt;&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;AI-driven agent satisfaction improvements:&lt;/strong&gt; Exploring how AI reduces burnout and increases agent autonomy.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Real-time AI automation for performance gains:&lt;/strong&gt; Using AI in the moment to automate tasks and enhance agent efficiency.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI-powered coaching:&lt;/strong&gt; Improving agent performance while fostering support rather than scrutiny.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Building trust in AI:&lt;/strong&gt; Strategies to overcome agent fear of replacement and encourage adoption.&amp;nbsp;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;This webinar is geared toward &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center"&gt;contact center&lt;/a&gt; and &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; professionals evaluating or implementing AI in their operations.&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Contact center leaders seeking to improve agent satisfaction and performance through AI&lt;/li&gt;
  &lt;li&gt;Customer experience executives interested in AI-driven workforce engagement management&lt;/li&gt;
  &lt;li&gt;Contact center agents and supervisors looking to understand AI implementation and trust-building&lt;/li&gt;
  &lt;li&gt;Technology decision-makers evaluating AI tools for contact centers&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Thu, 14 May 2026 10:51:55 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/webinar/agents-like-ai-but-why-find-out-how-to-implement-build-trust-and-deliver-results/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/webinar/agents-like-ai-but-why-find-out-how-to-implement-build-trust-and-deliver-results/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>cannes lions</category>
      <category>cannes</category>
      <category>marketing</category>
      <title>Cannes Lions 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; June 22, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; June 26, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Cannes, France&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/cannes-lions-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Cannes Lions 2026 convenes global creative and marketing professionals for five days of talks, awards and networking in Cannes, France.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;The Cannes Lions International Festival of Creativity 2026 runs June 22–26 in Cannes, France, at the &lt;a rel="noopener" href="https://www.palaisdesfestivals.com/" target="_blank" title="Palais des Festivals et des Congrès"&gt;Palais des Festivals et des Congrès&lt;/a&gt;. The five-day event brings together creative leaders, marketers and innovators to explore creativity's role in business growth and &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing trends"&gt;marketing trends&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;The festival features keynote talks, award ceremonies, networking opportunities and specialized programmes such as LIONS Sport and LIONS Creators. It serves as a platform for exchanging ideas, celebrating creative work and fostering business connections across the marketing and advertising industries.&lt;/p&gt;
&lt;h2&gt;Cannes Lions 2026 Focus Areas&lt;/h2&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Creativity and Business Growth:&lt;/strong&gt; Exploring how creativity drives business change and growth globally.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Marketing Effectiveness:&lt;/strong&gt; Insights on measuring and enhancing the impact of marketing strategies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Sport Marketing Innovation:&lt;/strong&gt; Dedicated LIONS Sport programme focusing on the business of sport marketing.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Creator Economy:&lt;/strong&gt; LIONS Creators programme addressing the evolving creator economy and influencer marketing.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Sustainability and Circular Commerce:&lt;/strong&gt; Discussions on sustainable practices in marketing and commerce.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI in Marketing:&lt;/strong&gt; Analysis of AI's impact on heritage brands and marketing strategies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Global Creative Leadership:&lt;/strong&gt; Diverse perspectives from global creative leaders and changemakers.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Cultural and Industry Trends:&lt;/strong&gt; Exploration of culture-shifting creativity and industry benchmarks.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Who Should Attend Cannes Lions 2026&lt;/h2&gt;
&lt;p&gt;The festival is designed for professionals across the creative &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/" target="_blank" title="marketing analytics"&gt;marketing analytics&lt;/a&gt; and advertising ecosystem, including:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;Senior creative marketing leaders seeking global industry insights and networking opportunities&lt;/li&gt;
  &lt;li&gt;Brand marketers and advertising professionals focused on creativity and innovation&lt;/li&gt;
  &lt;li&gt;Business leaders interested in the impact of creativity on growth and marketing effectiveness&lt;/li&gt;
  &lt;li&gt;Sport marketing professionals attending the LIONS Sport programme&lt;/li&gt;
  &lt;li&gt;Creator economy professionals attending the LIONS Creators programme&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Cannes Lions 2026 Sponsors&lt;/h2&gt;
&lt;p&gt;Notable present sponsors include:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Microsoft&lt;/strong&gt; — LIONS B2B&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;LinkedIn&lt;/strong&gt; — LIONS B2B&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;TikTok&lt;/strong&gt; — Experience&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Netflix&lt;/strong&gt; — Learning &amp;amp; Talent&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;The Wall Street Journal&lt;/strong&gt; — Experience&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 12 May 2026 13:36:46 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/cannes-lions-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/cannes-lions-2026/</guid>
    </item>
    <item>
      <category>digital experience</category>
      <category>customer experience</category>
      <category>ai</category>
      <category>arc xp</category>
      <title>Arc XP Connect London 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; June 10, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; June 10, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; London&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/arc-xp-connect-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;An invitation-only executive forum for senior media leaders tackling monetization, audience engagement and AI-driven transformation.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Arc XP Connect 2026 is an invitation-only executive forum that takes place on June 10 in London at the &lt;a rel="noopener" href="https://theoldsessionshouse.com/?utm_source=cmswire.com" target="_blank" title="Old Sessions House"&gt;Old Sessions House&lt;/a&gt;. The event gathers senior media leaders to discuss monetization strategies, organizational redesign and building direct audience relationships amid slowing audience growth and evolving AI impacts.&lt;/p&gt;

&lt;p&gt;The program includes customer case studies, insights from The Washington Post and peer roundtable discussions. Topics span subscription growth, dynamic paywalls, first-party data utilization, advertising innovation and newsroom efficiency.&lt;/p&gt;

&lt;h2&gt;Arc XP Connect 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Monetization Strategies:&lt;/strong&gt; Exploring effective revenue generation methods including subscription growth and dynamic paywalls.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Audience Engagement:&lt;/strong&gt; Building stronger direct relationships with audiences through first-party data and advertising innovation.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Organizational Transformation:&lt;/strong&gt; Redesigning media organizations to adapt to industry shifts and improve newsroom efficiency.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend Arc XP Connect2026&lt;/h2&gt;

&lt;p&gt;The event is designed for the following professionals:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Senior media leaders responsible for growth, revenue and transformation in publishing and media organizations&amp;nbsp;&lt;/li&gt;&lt;/ul&gt;&lt;h2&gt;Arc XP's Current Products &amp;amp; Platforms&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Arc XP Content Management:&lt;/strong&gt; A cloud-native enterprise CMS designed for media companies, enabling structured content creation, high-volume publishing and centralized collaboration across teams and brands.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Arc XP Experience Platform:&lt;/strong&gt; Offers flexible APIs and scalable delivery to launch and manage &lt;a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experiences"&gt;digital experiences&lt;/a&gt; across multiple channels, supporting audience engagement.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Arc XP AI:&lt;/strong&gt; Integrates AI tools into newsroom workflows to automate tagging, enrich content, &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalize experiences"&gt;personalize experiences&lt;/a&gt; and enhance editorial productivity with editorial control.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Arc XP Subscriptions &amp;amp; Identity:&lt;/strong&gt; Provides tools for managing digital subscriptions, &lt;a rel="noopener" href="https://www.cmswire.com/customer-data-platforms/what-is-a-customer-data-platform-cdp/" target="_blank" title="first-party data"&gt;first-party data&lt;/a&gt;, identity and omnichannel audience engagement to help build direct audience relationships.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Arc XP Video Center:&lt;/strong&gt; A product for managing and delivering video content, supporting broadcasters and media companies in scaling video experiences.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Arc XP Extensible Platform:&lt;/strong&gt; A developer-friendly framework that allows media companies to integrate, customize and extend platform capabilities.&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 05 May 2026 13:09:15 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/arc-xp-connect-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/arc-xp-connect-london-2026/</guid>
    </item>
    <item>
      <category>contact center</category>
      <category>ai</category>
      <category>customer experience</category>
      <title>Contact Center CX Expo London 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; November 18, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; November 19, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; London&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/contact-center-cx-expo-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Contact center and customer experience professionals gather in London to explore AI, omnichannel strategies and operational best practices.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The Contact Center &amp;amp; CX Expo London 2026, organized by ROAR B2B Limited, runs Nov. 18-19 at &lt;a rel="noopener" href="https://www.excel.london/?utm_source=cmswire.com" target="_blank" title="Excel London"&gt;Excel London&lt;/a&gt;. The two-day event brings together &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center"&gt;contact center&lt;/a&gt; operators, solution providers and thought leaders from across the customer contact and experience industry.&lt;/p&gt;

&lt;p&gt;The event, according to organizers, features over 100 seminar sessions and more than 110 speakers. Programming focuses on strategies, technologies and innovations shaping customer contact operations. It also serves as a platform for networking, knowledge sharing and exploring new business opportunities within the contact centre and &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; sectors.&lt;/p&gt;

&lt;h2&gt;Contact Center &amp;amp; CX Expo London 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;AI-driven transformation:&lt;/strong&gt; Exploring the impact of artificial intelligence on customer contact operations and service delivery.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Omnichannel strategies:&lt;/strong&gt; Integrating multiple communication channels to enhance customer engagement and experience.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Operational excellence:&lt;/strong&gt; Best practices and innovations to improve efficiency and effectiveness in contact centres.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer journey design:&lt;/strong&gt; Techniques and technologies to optimize the customer experience across all touchpoints.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Technology demonstrations:&lt;/strong&gt; Showcasing tools and solutions for customer contact and experience management.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend Contact Center &amp;amp; CX Expo London 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for professionals involved in customer contact operations, experience strategy and related technology. Key audience segments include:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Contact centre managers and executives&lt;/li&gt;
  &lt;li&gt;Customer experience professionals&lt;/li&gt;
  &lt;li&gt;Solution providers in customer contact technology&lt;/li&gt;
  &lt;li&gt;Customer service technology vendors&lt;/li&gt;
  &lt;li&gt;Industry thought leaders&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Contact Center &amp;amp; CX Expo London 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.nextiva.com/?utm_source=cmswire.com" target="_blank"&gt;Nextiva&lt;/a&gt; (Platinum Sponsor)&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.contentguru.com/en-gb/?utm_source=cmswire.com" target="_blank"&gt;Content Guru&lt;/a&gt; (Gold Sponsor)&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="http://www.peopleware.com/?utm_source=cmswire.com" target="_blank"&gt;Peopleware&lt;/a&gt; (Gold Sponsor)&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.nice.com/?utm_source=cmswire.com" target="_blank"&gt;NICE&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.verint.com/?utm_source=cmswire.com" target="_blank"&gt;Verint&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 05 May 2026 12:15:12 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/contact-center-cx-expo-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/contact-center-cx-expo-london-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>ai contact center</category>
      <category>ai customer experience</category>
      <category>ai</category>
      <category>contact center</category>
      <title>Customer Contact Week Nashville 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 7, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 9, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Nashville&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/customer-contact-week-nashville-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Customer contact and CX leaders convene in Nashville to tackle AI adoption, workforce strategy and operational efficiency.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Customer Contact Week Nashville 2026 takes place on Oct. 7–9 at the &lt;a rel="noopener" href="https://www.omnihotels.com/hotels/nashville?utm_source=cmswire.com" target="_blank" title="Omni Nashville"&gt;Omni Nashville&lt;/a&gt;. The three-day event gathers over 800 attendees and representatives from more than 200 global brands to explore &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; and contact strategies.&lt;/p&gt;

&lt;p&gt;The program features more than 50 sessions addressing challenges in customer contact, including AI adoption, workforce strategies, operational efficiency and customer experience innovation. Attendees include senior leaders from industries such as financial services, retail, healthcare and technology.&lt;/p&gt;

&lt;p&gt;The event offers networking opportunities, live demos and insights from industry practitioners aimed at helping organizations improve customer engagement and operational outcomes.&lt;/p&gt;

&lt;h2&gt;CCW Nashville 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Artificial Intelligence &amp;amp; Emerging Technology:&lt;/strong&gt; Practical guidance on integrating &lt;a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers"&gt;AI in contact centers&lt;/a&gt; and digital tools to enhance efficiency and customer satisfaction.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Automation &amp;amp; Operational Efficiency:&lt;/strong&gt; Strategies to scale operations using automation tools like chatbots and robotic process automation (RPA) to improve service quality.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Channel &amp;amp; Self-Service Strategy:&lt;/strong&gt; Approaches to &lt;a rel="noopener" href="https://www.cmswire.com/contact-center/the-ultimate-guide-to-the-omnichannel-contact-center/" target="_blank" title="omnichannel contact center"&gt;omnichannel contact center&lt;/a&gt; engagement and self-service designed to meet customer expectations across platforms.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer Experience Innovation:&lt;/strong&gt; Techniques for designing customer journeys that drive loyalty and satisfaction through technology and creativity.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Data &amp;amp; Analytics for Customer Success:&lt;/strong&gt; Using data insights to make actionable decisions that personalize and improve customer interactions.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Digital Transformation &amp;amp; Operational Excellence:&lt;/strong&gt; Roadmaps for adopting new platforms and optimizing operations for high performance.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Industry Insights &amp;amp; Best Practices:&lt;/strong&gt; Case studies and expert discussions on successful &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center"&gt;contact center&lt;/a&gt; strategies across industries.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Leadership &amp;amp; Culture Transformation:&lt;/strong&gt; Building inclusive, empathetic cultures that enhance agent engagement and customer outcomes.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Workforce Management &amp;amp; Agent Experience:&lt;/strong&gt; Managing remote and hybrid teams, improving retention and enhancing training to support agents.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend CCW Nashville 2026&lt;/h2&gt;

&lt;p&gt;The event targets senior professionals responsible for customer contact, experience and operations strategy.&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Customer contact leaders&lt;/strong&gt; overseeing contact center strategy and performance&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer experience executives&lt;/strong&gt; driving CX programs and customer journey design&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Contact center managers&lt;/strong&gt; managing day-to-day operations and agent teams&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Digital technology leaders&lt;/strong&gt; guiding technology adoption and digital transformation&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Sales operations managers&lt;/strong&gt; aligning sales processes with customer engagement goals&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;CCW Nashville 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.cyara.com/?utm_source=cmswire.com" target="_blank"&gt;Cyara&lt;/a&gt; — Premium Sponsor&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.op360.com/?utm_source=cmswire.com" target="_blank"&gt;OP360&lt;/a&gt; — Premium Sponsor&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://securelogix.com/?utm_source=cmswire.com" target="_blank"&gt;SecureLogix&lt;/a&gt; — Premium Sponsor&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.five9.com/?utm_source=cmswire.com" target="_blank"&gt;Five9&lt;/a&gt; — Multi-year Sponsor&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 05 May 2026 11:26:00 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/customer-contact-week-nashville-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/customer-contact-week-nashville-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>ccw</category>
      <category>customer contact week</category>
      <category>ai in contact centers</category>
      <category>ai</category>
      <category>ai customer experience</category>
      <category>contact centers</category>
      <title>Customer Contact Week Europe Amsterdam 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 5, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 7, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Amsterdam&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/customer-contact-week-europe-amsterdam-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Customer contact and CX leaders convene in Amsterdam for strategy sessions on AI, automation and customer journey design.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Customer Contact Week (CCW) Europe 2026 runs Oct. 5–7 at &lt;a rel="noopener" href="https://europe.customercontactweekdigital.com/events-ccweurope/venue?utm_source=cmswire.com" target="_blank" title="Passenger Terminal Amsterdam"&gt;Passenger Terminal Amsterdam&lt;/a&gt;, a waterfront venue in the city center. The event brings together senior customer management leaders for sessions on AI, automation, &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" target="_blank" title="customer journey design"&gt;customer journey design&lt;/a&gt;, data-driven decision-making and operational strategy.&lt;/p&gt;

&lt;p&gt;The program features over 250 speakers across 125 sessions, according to event organizers. It aims to deliver strategic insight, benchmarking, practical tools and peer networking for &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; (CX) and &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" target="_blank" title="contact center"&gt;contact center&lt;/a&gt; professionals. The event also includes a dedicated track called Agent of the Future, designed for high-potential frontline agents.&lt;/p&gt;

&lt;h2&gt;CCW Europe 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;AI and Automation&lt;/strong&gt; — Exploring the integration of &lt;a rel="noopener" href="https://www.cmswire.com/contact-center/is-this-the-year-ai-dominates-the-call-center/" target="_blank" title="AI in contact centers"&gt;AI in contact centers&lt;/a&gt; to enhance customer service and operational efficiency.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer Journey Design&lt;/strong&gt; — Strategies to optimize customer interactions and experience across channels.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Data-Driven Decision-Making&lt;/strong&gt; — Leveraging analytics to inform customer management strategies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Operational Strategy&lt;/strong&gt; — Balancing digital transformation with human-led service excellence.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Workforce Transformation&lt;/strong&gt; — Developing future CX leaders and adapting to evolving customer expectations.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend CCW Europe2026&lt;/h2&gt;

&lt;p&gt;The event targets CX and contact center professionals across a range of seniority levels:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Senior customer management leaders&lt;/strong&gt; — Decision-makers responsible for customer contact, CX and digital service strategies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;CX and service professionals&lt;/strong&gt; — Those seeking strategic insight and practical tools for improving customer outcomes.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Contact center leaders&lt;/strong&gt; — Professionals focused on AI, automation and digital transformation initiatives.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Digital service strategists&lt;/strong&gt; — Leaders balancing technology adoption with human-led service models.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Aspiring frontline leaders&lt;/strong&gt; — Agents pursuing leadership development through the Agent of the Future program.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;CCW Europe 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.liveperson.com/?utm_source=cmswire.com" target="_blank"&gt;LivePerson&lt;/a&gt; (Platinum Partner)&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.soundhound.com/?utm_source=cmswire.com" target="_blank"&gt;SoundHound AI&lt;/a&gt; (Platinum Partner)&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="http://www.five9.com?utm_source=cmswire.com" target="_blank"&gt;Five9&lt;/a&gt; (Gold Partner)&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.verint.com/?utm_source=cmswire.com" target="_blank"&gt;Verint&lt;/a&gt; (Gold Partner)&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.zendesk.com/?utm_source=cmswire.com" target="_blank"&gt;Zendesk&lt;/a&gt; (Gold Partner)&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 05 May 2026 11:06:45 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/customer-contact-week-europe-amsterdam-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/customer-contact-week-europe-amsterdam-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>agentic cx</category>
      <category>sprinklr</category>
      <category>agentic ai</category>
      <category>customer journey</category>
      <title>Sprinklr CX Connect New York 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; June 4, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; June 4, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; New York&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/sprinklr-cx-connect-new-york-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Sprinklr's CX Connect convenes marketing and customer experience leaders to explore AI, digital ecosystems and new business models.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Sprinklr CX Connect 2026 takes place on June 4 at &lt;a rel="noopener" href="https://convene.com/locations/new-york-city/237-park-avenue/?utm_source=cmswire.com" target="_blank" title="Convene 237 Park in New York"&gt;Convene 237 Park in New York&lt;/a&gt;. The half-day event brings together marketing, customer service and &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; leaders for networking, industry insights and focused discussions on how shifting business models, evolving digital channels and AI-driven innovation affect brand-consumer relationships.&lt;/p&gt;

&lt;p&gt;The event, hosted by Sprinklr, provides a platform for executives to engage with peers and explore strategies relevant to &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" target="_blank" title="customer journey mapping"&gt;customer journey mapping&lt;/a&gt;, customer experience and marketing operations.&lt;/p&gt;

&lt;h2&gt;CX Connect 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;New Business Models:&lt;/strong&gt; Exploring how emerging business models reshape customer engagement.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Digital Ecosystem Transformation:&lt;/strong&gt; Understanding the evolution of digital channels and ecosystems.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI-Driven Innovation:&lt;/strong&gt; Examining the role of artificial intelligence in enhancing customer experience and marketing operations.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend CX Connect 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for senior professionals working across customer experience, marketing and service operations:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Marketing leaders focused on customer experience and digital transformation&lt;/li&gt;
  &lt;li&gt;Customer service executives exploring &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/agentic-cx-and-marketing-the-future-of-customer-journeys/" target="_blank" title="agentic customer experience"&gt;agentic customer experience&lt;/a&gt; integration and new business models&lt;/li&gt;
  &lt;li&gt;CX professionals seeking networking opportunities and industry insights&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;CX Connect 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Sprinklr&lt;/strong&gt; — Organizer&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;BMO&lt;/strong&gt; — Customer Spotlight&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;SAMY Alliance&lt;/strong&gt; — Partner &amp;amp; Customer Spotlight&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Ocean Spray&lt;/strong&gt; — Partner &amp;amp; Customer Spotlight&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 05 May 2026 10:27:01 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/sprinklr-cx-connect-new-york-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/sprinklr-cx-connect-new-york-2026/</guid>
    </item>
    <item>
      <category>digital experience</category>
      <category>cloudfare</category>
      <category>cloudflare connect</category>
      <category>agentic ai</category>
      <category>ai applications</category>
      <title>Cloudflare Connect San Francisco 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 19, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 23, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; San Francisco&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/cloudflare-connect-san-francisco-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Cloudflare Connect San Francisco brings together security, networking and AI professionals for multi-day sessions and labs.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;Cloudflare Connect 2026 runs Oct. 19–22 at &lt;a rel="noopener" href="https://www.moscone.com/?utm_source=cmswire.com" target="_blank" title="Moscone West"&gt;Moscone West&lt;/a&gt; in San Francisco. The multi-day event gathers over 2,500 security and networking professionals, business leaders and Cloudflare experts to explore advancements in connectivity, security and &lt;a rel="noopener" href="https://www.vktr.com/ai-technology/best-free-ai-tools/" target="_blank" title="AI applications"&gt;AI applications&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;The agenda includes more than 100 sessions spanning technical breakouts, keynotes and hands-on labs through Cloudflare University. Attendees can network with industry peers and partners, gain insights into new Cloudflare products and address infrastructure challenges.&lt;/p&gt;
&lt;p&gt;Programming also includes a Global Partner Summit, innovation keynotes and social events such as a welcome reception and Cloudflare After Dark. For those tracking the broader &lt;a rel="noopener" href="https://www.vktr.com/ai-technology/the-best-ai-conferences-events/" target="_blank" title="AI Events"&gt;AI Events&lt;/a&gt; calendar, Cloudflare Connect sits alongside a growing slate of enterprise technology gatherings this fall.&lt;/p&gt;
&lt;h2&gt;Cloudflare Connect 2026 Focus Areas&lt;/h2&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Connectivity advancements:&lt;/strong&gt; Exploring new technologies and strategies to improve network performance and reliability.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Security innovations:&lt;/strong&gt; Addressing emerging threats and solutions in infrastructure and application security.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI applications:&lt;/strong&gt; Integrating AI to enhance network management and security capabilities.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Technical skill development:&lt;/strong&gt; Hands-on labs and sessions to build practical expertise in Cloudflare technologies and infrastructure.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Industry collaboration:&lt;/strong&gt; Networking and partnership opportunities to foster business growth and innovation.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Who Should Attend Cloudflare Connect 2026&lt;/h2&gt;
&lt;p&gt;The event is designed for professionals across security, infrastructure and business strategy disciplines, including leaders evaluating &lt;a rel="noopener" href="https://www.vktr.com/ai-technology/ai-agent-vs-agentic-ai-whats-the-difference-and-why-it-matters/" target="_blank" title="agentic AI"&gt;agentic AI&lt;/a&gt; and enterprise network automation:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Security professionals&lt;/strong&gt; focused on network and infrastructure security&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Enterprise IT leaders&lt;/strong&gt; responsible for connectivity and cloud services&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Developers and technical architects&lt;/strong&gt; working on scalable infrastructure&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Business leaders&lt;/strong&gt; interested in AI and digital transformation in networking&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Cloudflare Connect 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.accenture.com?utm_source=cmswire.com" target="_blank"&gt;Accenture&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.deloitte.com/?utm_source=cmswire.com" target="_blank"&gt;Deloitte&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.ibm.com?utm_source=cmswire.com" target="_blank"&gt;IBM&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.wiz.io?utm_source=cmswire.com" target="_blank"&gt;Wiz&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.cdw.com/?utm_source=cmswire.com" target="_blank"&gt;CDW&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Thu, 30 Apr 2026 11:26:11 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/cloudflare-connect-san-francisco-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/cloudflare-connect-san-francisco-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>customer journey mapping</category>
      <category>engage customer summit</category>
      <title>Engage Customer Summit London 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 7, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 8, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; London&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/engage-customer-summit-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;A two-day London summit bringing together 3,000+ customer engagement professionals to address current challenges and future trends in customer experience.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The Engage Customer Summit 2026 runs Oct. 7-8 in London, gathering over 3,000 attendees and 150 exhibitors to examine the evolving landscape of customer engagement. The event is organized across two distinct days: day one focuses on the realities facing customer-facing organizations today, while day two looks ahead to emerging developments shaping the field.&lt;/p&gt;

&lt;p&gt;The summit takes place at &lt;a rel="noopener" href="https://www.thebrewery.co.uk/?utm_source=cmswire.com" target="_blank" title="Evolution"&gt;Evolution&lt;/a&gt; and features case studies, expert insights and networking opportunities across a single exhibition floor. Senior leaders in &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt;, service, technology and marketing are the primary beneficiaries.&lt;/p&gt;

&lt;h2&gt;Engage Customer Summit London Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Customer Reality:&lt;/strong&gt; Examines current service pressures and evolving customer needs facing organizations today.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Future of Customer Engagement:&lt;/strong&gt; Explores AI, data analytics, journey orchestration and personalization to improve customer experience.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Leadership &amp;amp; Culture:&lt;/strong&gt; Addresses how organizational culture, leadership and talent drive customer engagement transformation.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Technology &amp;amp; Innovation:&lt;/strong&gt; Covers emerging technologies that improve customer journeys and operational efficiency.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Brand &amp;amp; Customer Alignment:&lt;/strong&gt; Strategies to align brand experience with customer experience for greater business impact.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend the Engage Customer Summit&lt;/h2&gt;

&lt;p&gt;The summit is designed for senior leaders and practitioners working across &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt;, service and related functions, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Senior customer engagement leaders responsible for customer success and experience&lt;/li&gt;
  &lt;li&gt;Heads of Customer Experience and Customer Service&lt;/li&gt;
  &lt;li&gt;Directors and C-suite executives in customer-facing roles&lt;/li&gt;
  &lt;li&gt;Marketing and sales leaders focused on &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" target="_blank" title="customer journey mapping"&gt;customer journey mapping&lt;/a&gt; and engagement strategies&lt;/li&gt;
  &lt;li&gt;Technology and digital transformation leaders in customer experience&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Wed, 29 Apr 2026 10:46:44 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/engage-customer-summit-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/engage-customer-summit-london-2026/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>marketing</category>
      <category>advertising</category>
      <category>mad fest</category>
      <category>customer experience</category>
      <category>marketing technologies</category>
      <title>MAD Fest London 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; July 7, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; July 9, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; London&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/no-type/mad-fest-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;MAD Fest 2026 draws over 15,000 marketing and advertising professionals to London's Old Truman Brewery.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;MAD Fest 2026 is a three-day marketing, advertising and disruption festival running July 7-9 at the &lt;a rel="noopener" href="https://www.trumanbrewery.com/?utm_source=cmswire.com" target="_blank" title="Old Truman Brewery"&gt;Old Truman Brewery&lt;/a&gt; in London. The event is expected to gather over 15,000 marketers, agency leaders and brand professionals under the theme "The Human Touch."&lt;/p&gt;

&lt;p&gt;The festival is structured as an invite-only format designed to balance buyers and suppliers, with the stated goal of fostering quality connections over volume. Programming includes keynote speakers, masterclasses, brand innovation pitches and experiential activations.&lt;/p&gt;

&lt;h2&gt;MAD Fest 2026 Themes &amp;amp; Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;The Human Touch:&lt;/strong&gt; Leveraging technology and innovation to improve marketing effectiveness beyond generic solutions.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Brand Innovation:&lt;/strong&gt; Showcasing new ideas and start-up challenges with notable investment opportunities.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Marketing Technology &amp;amp; Disruption:&lt;/strong&gt; Sessions on emerging &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing technologies"&gt;marketing technologies&lt;/a&gt;, AI and behavioural science.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Diversity &amp;amp; Inclusion:&lt;/strong&gt; Initiatives such as the Female Leaders' Club, addressing gender and diversity issues in the industry.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Networking &amp;amp; Collaboration:&lt;/strong&gt; Facilitated meetings, workshops and private client club lounges hosted by agencies.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend MAD Fest 2026&lt;/h2&gt;

&lt;p&gt;MAD Fest London 2026 targets senior decision-makers and innovators across the marketing and advertising ecosystem, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;CMOs and senior marketing executives&lt;/strong&gt; at major brands&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Senior brand marketers and agency leaders&lt;/strong&gt; seeking media and technology solutions&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Martech and adtech innovators&lt;/strong&gt;, platforms and service providers&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Start-up founders and brand innovators&lt;/strong&gt; pursuing investment and visibility&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Marketing and advertising professionals&lt;/strong&gt; focused on industry disruption&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;The event also serves as a valuable opportunity for professionals interested in &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; strategies and &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization"&gt;personalization&lt;/a&gt; to explore how emerging technologies are reshaping brand engagement.&lt;/p&gt;

&lt;h2&gt;MAD Fest 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.cvent.com/?utm_source=cmswire.com" target="_blank"&gt;Cvent&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.uber.com/gb/en/advertising/?utm_source=cmswire.com" target="_blank"&gt;Uber Advertising&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.wpp.com/?utm_source=cmswire.com" target="_blank"&gt;WPP Media&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Wed, 22 Apr 2026 11:47:03 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/no-type/mad-fest-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/no-type/mad-fest-london-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>cmswire</category>
      <category>vktr</category>
      <category>concentrix</category>
      <category>nice</category>
      <category>google chrome</category>
      <category>google chrome enterprise</category>
      <category>ai</category>
      <category>cx</category>
      <title>From AI Investment to CX Results: What Enterprise Leaders Need to Know</title>
      <description><![CDATA[	<h3>Event Details</h3>
	<ul>
	<li><strong>Starts:</strong> June 3, 2026</li>
	<li><strong>Ends:</strong> June 3, 2026</li>
	<li><strong>Location:</strong> Online</li>
	<li><strong>Geography:</strong> Online</li>
	<li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/wb-260408-concentrix-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260408-concentrix-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a>
	</ul>
	<h3>Event Description</h3>
	<p></p>
	<div>
	    <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a>
            <a href="https://bit.ly/bDalWI">Add your event to the calendar</a>
	</div>]]></description>
      <pubDate>Tue, 21 Apr 2026 13:55:35 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/wb-260408-concentrix-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260408-concentrix-cw&amp;utm_content=evt-cal/&amp;utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/wb-260408-concentrix-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260408-concentrix-cw&amp;utm_content=evt-cal/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>marketing</category>
      <category>ai in marketing</category>
      <category>brightonseo</category>
      <category>seo</category>
      <category>ai seo</category>
      <title>BrightonSEO San Diego 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; September 15, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; September 16, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; San Diego&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/brightonseo-san-diego-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;BrightonSEO returns to San Diego for its fourth US edition, targeting search marketing professionals across all career levels.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;BrightonSEO 2026 runs Sept. 15-16 at the &lt;a rel="noopener" href="https://www.visitsandiego.com?utm_source=cmswire.com" target="_blank" title="San Diego Convention Center"&gt;San Diego Convention Center&lt;/a&gt;. The event is part of a global search marketing conference series and draws over 1,500 attendees from the US and internationally, according to organizers.&lt;/p&gt;

&lt;p&gt;The two-day program features expert-led training workshops, a talks program and networking opportunities spanning search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing and digital marketing. Organizers say ticket holders also receive access to Hero Conf, a dedicated PPC conference included as part of the package.&lt;/p&gt;

&lt;p&gt;The conference aims to deliver practical, actionable insights to help attendees advance their careers and keep pace with a rapidly shifting search marketing landscape.&lt;/p&gt;

&lt;h2&gt;BrightonSEO 2026 Themes &amp;amp; Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Search Marketing &amp;amp; SEO:&lt;/strong&gt; Practical strategies for improving organic search performance and adapting to AI-driven search changes.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;PPC &amp;amp; Paid Social Advertising:&lt;/strong&gt; Advanced tactics and training for paid search and social media marketing.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Content Marketing &amp;amp; Influencer Marketing:&lt;/strong&gt; Creating engaging content and leveraging influencer partnerships.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Technical SEO &amp;amp; Data Science:&lt;/strong&gt; The role of technical SEO, structured data and analytics in modern search marketing.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI &amp;amp; Machine Learning in Search:&lt;/strong&gt; Understanding AI's impact on search algorithms, content strategy and &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/" target="_blank" title="marketing effectiveness"&gt;marketing effectiveness&lt;/a&gt;.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend BrightonSEO 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for a broad range of marketing professionals, from practitioners to senior leaders. Key personas include:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Senior managers, directors and VP-level professionals in digital marketing, content, SEO and analytics&lt;/li&gt;
  &lt;li&gt;Search marketers, content professionals and digital marketers at all career levels&lt;/li&gt;
  &lt;li&gt;In-house marketers, agency professionals and freelancers seeking actionable &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/10-best-free-seo-tools-for-marketers/" target="_blank" title="SEO tools for marketing"&gt;SEO tools for marketing&lt;/a&gt; and &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/seo-meets-ai-why-generative-engines-are-the-new-gatekeepers-of-discovery/" target="_blank" title="AI SEO"&gt;AI SEO&lt;/a&gt; strategies&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 21 Apr 2026 13:03:17 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/brightonseo-san-diego-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/brightonseo-san-diego-2026/</guid>
    </item>
    <item>
      <category>collaboration &amp; productivity</category>
      <category>possible marketing automation</category>
      <category>governance</category>
      <category>cms</category>
      <category>collaboraton</category>
      <category>webinar</category>
      <category>web governance</category>
      <category>website</category>
      <category>cmswire</category>
      <category>vktr</category>
      <category>#martech</category>
      <category>webflow</category>
      <title>From Legacy to Launch-Ready: How Gainbridge Made Its Website a Marketing-Led Growth Engine</title>
      <description><![CDATA[	<h3>Event Details</h3>
	<ul>
	<li><strong>Starts:</strong> June 16, 2026</li>
	<li><strong>Ends:</strong> June 16, 2026</li>
	<li><strong>Location:</strong> Online</li>
	<li><strong>Geography:</strong> Online</li>
	<li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/wb-260526-webflow-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260526-webflow-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a>
	</ul>
	<h3>Event Description</h3>
	<p></p>
	<div>
	    <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a>
            <a href="https://bit.ly/bDalWI">Add your event to the calendar</a>
	</div>]]></description>
      <pubDate>Tue, 21 Apr 2026 05:35:37 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/wb-260526-webflow-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260526-webflow-cw&amp;utm_content=evt-cal/&amp;utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/wb-260526-webflow-cw.html?utm_source=&amp;utm_medium=web&amp;utm_campaign=wb-260526-webflow-cw&amp;utm_content=evt-cal/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>moz</category>
      <category>ai seo</category>
      <category>mozcon</category>
      <category>customer experience</category>
      <category>seo</category>
      <category>ai search</category>
      <category>ai</category>
      <title>MozCon London 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; November 13, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; November 13, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; London&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/mozcon-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;A one-day SEO and digital marketing conference in London, MozCon brings expert-led sessions and peer networking to search professionals.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;MozCon London 2026 is a one-day in-person search engine optimization (SEO) and digital marketing conference running November 13 at &lt;a rel="noopener" href="https://convene.com/locations/london/22-bishopsgate/?utm_source=cmswire.com" target="_blank" title="Convene 22 Bishopsgate"&gt;Convene 22 Bishopsgate&lt;/a&gt; in London.&lt;/p&gt;

&lt;p&gt;The event is organized by Moz and targets SEO practitioners, digital marketers, business owners and executives seeking practical frameworks and actionable insights. Programming is designed to deliver high-signal, tactical content with minimal filler.&lt;/p&gt;

&lt;p&gt;Attendees can expect expert-led sessions covering advanced SEO strategies, evolving digital marketing practices and data-driven decision-making, alongside structured networking opportunities with industry peers.&lt;/p&gt;

&lt;h2&gt;MozCon London 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;SEO Strategies:&lt;/strong&gt; Advanced tactics for improving search engine rankings and visibility.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Digital Marketing Trends:&lt;/strong&gt; Insights into evolving digital marketing practices and technologies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Content Marketing:&lt;/strong&gt; Effective content creation and optimization techniques.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Analytics &amp;amp; Data-Driven Decisions:&lt;/strong&gt; Using data to inform marketing strategies and measure success.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Networking &amp;amp; Community Building:&lt;/strong&gt; Opportunities to connect with industry peers and thought leaders.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend MozCon London&lt;/h2&gt;

&lt;p&gt;MozCon London 2026 is designed for practitioners and leaders working at the intersection of search and digital marketing:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;SEO professionals seeking advanced tactics and strategies&lt;/li&gt;
  &lt;li&gt;Digital marketers focused on SEO and growth marketing&lt;/li&gt;
  &lt;li&gt;Marketing executives and business owners seeking actionable SEO insights and networking&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;The conference complements other &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/best-cx-marketing-events/" target="_blank" title="customer experience events"&gt;customer experience events&lt;/a&gt; focused on broader digital strategy and customer engagement.&lt;/p&gt;

&lt;h2&gt;MozCon London 2026 Sponsors&lt;/h2&gt;

&lt;p&gt;Sponsor data is sourced from past MozCon London and MozCon New York events; current 2026 London sponsors have not been confirmed. Notable past and/or present sponsors include:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.linkbuildinghq.com?utm_source=cmswire.com" target="_blank"&gt;LinkBuildingHQ&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.fatjoe.com?utm_source=cmswire.com" target="_blank"&gt;Fatjoe&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.ics-digital.com?utm_source=cmswire.com" target="_blank"&gt;ICS Digital&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.womenintechseo.com?utm_source=cmswire.com" target="_blank"&gt;Women in Tech SEO&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://adsy.com?utm_source=cmswire.com" target="_blank"&gt;Adsy&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Moz's Current Products &amp;amp; Platforms&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Moz Pro:&lt;/strong&gt; An all-in-one SEO software suite designed to help users improve search rankings, drive qualified website traffic, optimize content and manage SEO campaigns. Includes MozBar Premium, link research tools, SEO insights and 24-hour online support. The platform addresses many of the same challenges covered in &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/10-best-free-seo-tools-for-marketers/" target="_blank" title="SEO tools for marketing"&gt;SEO tools for marketing&lt;/a&gt;.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Moz Local:&lt;/strong&gt; A local SEO tool that helps businesses manage online listings, audit local SEO performance, monitor listing health and increase local visibility. Supports flexible billing and multiple locations.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Moz API:&lt;/strong&gt; Provides access to Moz's SEO data for integration into commercial products. Offers a free tier and paid plans starting at $5 per month for developers and businesses building custom data solutions. As search evolves with &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/seo-meets-ai-why-generative-engines-are-the-new-gatekeepers-of-discovery/" target="_blank" title="AI SEO"&gt;AI SEO&lt;/a&gt; and generative engines, API access becomes increasingly valuable for adaptive optimization strategies.&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Mon, 13 Apr 2026 12:18:49 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/mozcon-london-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/mozcon-london-2026/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>moz</category>
      <category>mozcon</category>
      <category>seo</category>
      <category>ai search</category>
      <title>MozCon New York 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; July 14, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; July 14, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; New York&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/mozcon-new-york-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;MozCon New York brings together SEO and digital marketing professionals for a focused, single-track conference.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;MozCon New York 2026 is a one-day, in-person digital marketing conference focused on search engine optimization (SEO), content marketing and search-adjacent topics. The event runs July 14 at &lt;a rel="noopener" href="https://www.theglasshouses.com/?utm_source=cmswire.com" target="_blank" title="The Glasshouse"&gt;The Glasshouse&lt;/a&gt; in Midtown Manhattan, New York City.&lt;/p&gt;

&lt;p&gt;The conference features a curated single-track program with expert speakers, networking opportunities and on-site amenities. It targets SEO practitioners, digital marketers, agency professionals and business executives seeking actionable strategies to improve their search marketing efforts.&lt;/p&gt;

&lt;p&gt;MozCon New York does not offer a livestream option, making in-person attendance the only way to access the content and community experience.&lt;/p&gt;

&lt;h2&gt;MozCon New York 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;SEO Strategy &amp;amp; Tactics:&lt;/strong&gt; Practical techniques and frameworks to improve search visibility and rankings.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Content Marketing:&lt;/strong&gt; Strategies for creating, optimizing and measuring content that drives organic traffic.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Data-Driven Marketing:&lt;/strong&gt; Using analytics and data insights to inform marketing decisions and demonstrate value.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI &amp;amp; Search Evolution:&lt;/strong&gt; Understanding AI's impact on search engines and adapting &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/seo-meets-ai-why-generative-engines-are-the-new-gatekeepers-of-discovery/" target="_blank" title="SEO strategies for AI-driven search"&gt;SEO strategies for AI-driven search&lt;/a&gt; accordingly.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Networking &amp;amp; Community:&lt;/strong&gt; Facilitated opportunities to connect with peers, industry leaders and potential collaborators.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend MozCon New York 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for professionals working across SEO and digital marketing functions, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;SEO specialists and practitioners&lt;/strong&gt;&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Digital marketers&lt;/strong&gt;&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Marketing agency professionals&lt;/strong&gt;&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Business owners and executives&lt;/strong&gt; involved in digital marketing&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Professionals interested in advancing their skills may also want to explore &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/10-marketing-certifications-that-can-help-you-earn-a-better-salary/" target="_blank" title="marketing certifications"&gt;marketing certifications&lt;/a&gt; to complement their conference learnings.&lt;/p&gt;

&lt;h2&gt;MozCon New York 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.tryprofound.com" target="_blank"&gt;Profound&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.brainlabsdigital.com" target="_blank"&gt;Brain Labs&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://airops.com" target="_blank"&gt;AirOps&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.linkbuildinghq.com" target="_blank"&gt;LinkBuildingHQ&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.fatjoe.com" target="_blank"&gt;Fatjoe&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Moz's Current Products &amp;amp; Platforms&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Moz Pro:&lt;/strong&gt; An all-in-one SEO toolkit for keyword research, content optimization, rank tracking across 170+ search engines, technical site audits, competitive analysis and AI-answer brand monitoring.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Moz Local:&lt;/strong&gt; A local SEO and reputation management platform for managing business listings across directories such as Google and Facebook, monitoring reviews and reporting on local SEO performance.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;STAT:&lt;/strong&gt; A large-scale rank tracking platform for enterprise SEO, offering daily analytics on thousands of search engine results pages (SERPs), market visibility metrics and flexible reporting via CSV and API.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Moz API:&lt;/strong&gt; Provides access to Moz's proprietary SEO metrics — including Domain Authority, Page Authority and Spam Score — drawn from a reported index of over 44 trillion links, for use in custom tools and dashboards.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Moz Data:&lt;/strong&gt; Custom data solutions leveraging Moz's keyword, link and local listings indexes to support advanced SEO strategies and AI model development.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;For marketers seeking additional free resources to complement Moz's offerings, consider exploring &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/10-best-free-seo-tools-for-marketers/" target="_blank" title="free SEO tools"&gt;free SEO tools&lt;/a&gt; that can enhance your search optimization efforts.&lt;/p&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Mon, 13 Apr 2026 12:06:52 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/mozcon-new-york-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/mozcon-new-york-2026/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>generative ai</category>
      <category>storyblok</category>
      <category>digital experience platform</category>
      <category>dxp</category>
      <category>joyconf</category>
      <category>ai</category>
      <category>marketing</category>
      <title>Storyblok JoyConf Mainz 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 28, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 29, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Mainz, Germany&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/storyblok-joyconf-mainz-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Storyblok's JoyConf gathers developers, marketers and digital innovators in Mainz to explore AI-driven content strategy and architecture.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Storyblok's JoyConf 2026 runs Oct. 28-29 in Mainz, Germany, bringing together developers, marketers and digital innovators to examine how organizations create, manage and scale content in an AI-driven landscape. The event takes place at &lt;a rel="noopener" href="https://www.mainz-congress.com/locations/rheingoldhalle/?utm_source=cmswire.com" target="_blank" title="Rheingoldhalle"&gt;Rheingoldhalle&lt;/a&gt;, a conference venue near Frankfurt Airport.&lt;/p&gt;

&lt;p&gt;The conference focuses on practical strategies for building flexible content systems, improving cross-functional collaboration and using AI to strengthen content performance across platforms. Sessions are designed to give senior leaders actionable insight into content technology trends and operational best practices.&lt;/p&gt;

&lt;h2&gt;JoyConf 2026 Themes &amp;amp; Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Content Confidence:&lt;/strong&gt; Building reliable, scalable content systems that perform across channels and AI platforms.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI-Native Experiences:&lt;/strong&gt; Designing content architectures optimized for AI-driven products and interfaces.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Collaboration:&lt;/strong&gt; Improving cooperation between developers, marketers and content teams to streamline workflows and reduce friction.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Performance &amp;amp; Scalability:&lt;/strong&gt; Strategies for shipping structured content efficiently and scaling production environments.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Future of Search &amp;amp; SEO:&lt;/strong&gt; Understanding how &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/seo-meets-ai-why-generative-engines-are-the-new-gatekeepers-of-discovery/" target="_blank" title="generative AI reshapes search"&gt;generative AI reshapes search&lt;/a&gt; and content marketing strategies.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend JoyConf 2026&lt;/h2&gt;

&lt;p&gt;JoyConf 2026 is aimed at practitioners and leaders working at the intersection of content, technology and marketing. Key personas include:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Developers&lt;/strong&gt; focused on shipping structured content, building AI-native experiences and architecting flexible content systems.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Marketers&lt;/strong&gt; seeking scalable, high-performing content strategies across channels and AI platforms.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Digital Innovators&lt;/strong&gt; — leaders and practitioners interested in modern &lt;a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experience platforms"&gt;digital experience platforms&lt;/a&gt;, AI integration and content technology advancements.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;JoyConf 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Synaigy&lt;/strong&gt; (Platinum Extra)&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Lokalise&lt;/strong&gt; (Platinum)&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Anything&lt;/strong&gt; (Silver)&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;LAB&lt;/strong&gt; (Silver)&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Storyblok's Current Products &amp;amp; Platforms&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Storyblok Headless CMS with Visual Editor:&lt;/strong&gt; An API-first, component-based content management system that allows developers and marketers to collaboratively create, manage and optimize content; compatible with frameworks including Next.js, Astro, Nuxt and React.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;MCP Server:&lt;/strong&gt; A native content platform server that provides structural awareness of content, schemas and brand voice, enabling AI agents to read and write content without custom integration.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;FlowMotion:&lt;/strong&gt; An AI orchestration tool that coordinates multiple AI agents into consistent, collaborative workflows, supporting content operations across teams and automation tools.&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Thu, 09 Apr 2026 13:38:53 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/storyblok-joyconf-mainz-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/storyblok-joyconf-mainz-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>marketing</category>
      <category>agentic ai</category>
      <category>amo</category>
      <category>conversational ai</category>
      <category>personalization</category>
      <title>AMO Summit New York 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 20, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 21, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; New York&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/amo-summit-new-york-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;A two-day summit gathering over 225 media operators and executives to discuss business models, technology and industry trends.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The AMO Summit 2026 runs October 20-21 at &lt;a rel="noopener" href="https://www.thetimescenter.com/?utm_source=cmswire.com" target="_blank" title="The Times Center"&gt;The Times Center&lt;/a&gt; in New York. The event brings together more than 225 media operators and senior executives from across B2B and business-to-consumer (B2C) media sectors.&lt;/p&gt;

&lt;p&gt;The summit focuses on the forces shaping modern media businesses, including emerging business models, audience engagement strategies and the growing influence of technology. It also provides a forum for media professionals to connect and exchange ideas across two full days of programming.&lt;/p&gt;

&lt;h2&gt;AMO Summit 2026 Themes &amp;amp; Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Media Business Models:&lt;/strong&gt; Exploration of innovative and successful media company strategies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Audience Engagement:&lt;/strong&gt; Techniques and trends for building and maintaining media audiences, including &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization"&gt;personalization&lt;/a&gt; approaches that drive loyalty.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Technology in Media:&lt;/strong&gt; Impact of AI and other technologies on media operations and growth, including &lt;a rel="noopener" href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" target="_blank" title="conversational AI"&gt;conversational AI&lt;/a&gt; applications.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Mergers &amp;amp; Acquisitions:&lt;/strong&gt; Analysis of industry M&amp;amp;A trends and their influence on media companies.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Events &amp;amp; Community Building:&lt;/strong&gt; Role of events and communities in media business growth.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend AMO Summit New York&lt;/h2&gt;

&lt;p&gt;The summit is designed for senior professionals operating in or serving the media industry, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Media operators&lt;/strong&gt; across B2B and B2C sectors&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Media executives&lt;/strong&gt; and organizational leaders&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Media investors&lt;/strong&gt; tracking industry trends and opportunities&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Service providers&lt;/strong&gt; to the media industry, including those focused on &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; and &lt;a rel="noopener" href="https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/" target="_blank" title="&amp;lt;p&amp;gt;&amp;lt;em&amp;gt;A two-day summit in New York City gathering over 225 media operators and executives to discuss business models, technology and industry trends.&amp;lt;/em&amp;gt;&amp;lt;/p&amp;gt;  &amp;lt;p&amp;gt;The AMO Summit New York 2026 runs October 20-21, 2026 at &amp;lt;a href=&amp;quot;https://www.thetimescenter.com/?utm_source=cmswire.com&amp;quot; target=&amp;quot;_blank&amp;quot;&amp;gt;The Times Center&amp;lt;/a&amp;gt; in New York City. The event brings together more than 225 media operators and senior executives from across B2B and business-to-consumer (B2C) media sectors.&amp;lt;/p&amp;gt;  &amp;lt;p&amp;gt;The summit focuses on the forces shaping modern media businesses, including emerging business models, audience engagement strategies and the growing influence of technology. It also provides a forum for media professionals to connect and exchange ideas across two full days of programming.&amp;lt;/p&amp;gt;  &amp;lt;h2&amp;gt;AMO Summit 2026 Themes &amp;amp; Focus Areas&amp;lt;/h2&amp;gt;  &amp;lt;ul&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Media Business Models:&amp;lt;/strong&amp;gt; Exploration of innovative and successful media company strategies.&amp;lt;/li&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Audience Engagement:&amp;lt;/strong&amp;gt; Techniques and trends for building and maintaining media audiences, including &amp;lt;a href=&amp;quot;https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/&amp;quot;&amp;gt;personalization&amp;lt;/a&amp;gt; approaches that drive loyalty.&amp;lt;/li&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Technology in Media:&amp;lt;/strong&amp;gt; Impact of AI and other technologies on media operations and growth, including &amp;lt;a href=&amp;quot;https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/&amp;quot;&amp;gt;conversational AI&amp;lt;/a&amp;gt; applications.&amp;lt;/li&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Mergers &amp;amp; Acquisitions:&amp;lt;/strong&amp;gt; Analysis of industry M&amp;amp;A trends and their influence on media companies.&amp;lt;/li&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Events &amp;amp; Community Building:&amp;lt;/strong&amp;gt; Role of events and communities in media business growth.&amp;lt;/li&amp;gt; &amp;lt;/ul&amp;gt;  &amp;lt;h2&amp;gt;Who Should Attend AMO Summit New York&amp;lt;/h2&amp;gt;  &amp;lt;p&amp;gt;The summit is designed for senior professionals operating in or serving the media industry, including:&amp;lt;/p&amp;gt;  &amp;lt;ul&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Media operators&amp;lt;/strong&amp;gt; across B2B and B2C sectors&amp;lt;/li&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Media executives&amp;lt;/strong&amp;gt; and organizational leaders&amp;lt;/li&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Media investors&amp;lt;/strong&amp;gt; tracking industry trends and opportunities&amp;lt;/li&amp;gt;   &amp;lt;li&amp;gt;&amp;lt;strong&amp;gt;Service providers&amp;lt;/strong&amp;gt; to the media industry, including those focused on &amp;lt;a href=&amp;quot;https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/&amp;quot;&amp;gt;customer experience&amp;lt;/a&amp;gt; and &amp;lt;a href=&amp;quot;https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/&amp;quot;&amp;gt;marketing analytics&amp;lt;/a&amp;gt;&amp;lt;/li&amp;gt; &amp;lt;/ul&amp;gt;  &amp;lt;h2&amp;gt;AMO Summit New York Sponsors&amp;lt;/h2&amp;gt;  &amp;lt;p&amp;gt;&amp;lt;strong&amp;gt;No Data Available&amp;lt;/strong&amp;gt;&amp;lt;/p&amp;gt;"&gt;marketing analytics&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Tue, 07 Apr 2026 10:41:16 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/amo-summit-new-york-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/amo-summit-new-york-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>ai</category>
      <category>ai customer experience</category>
      <category>ai agents</category>
      <category>agentic ai</category>
      <category>customer success collective</category>
      <category>ai for customer support summit</category>
      <category>customer support</category>
      <category>ai chatbots</category>
      <category>personalization</category>
      <title>AI for Customer Support Summit Boston 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 28, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 28, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Boston&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;A one-day summit that brings together customer support leaders to explore practical AI applications in support operations.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The AI for Customer Support Summit 2026, organized by Customer Success Collective, takes place on Oct. 28 at&amp;nbsp;&lt;a rel="noopener" href="https://www.marriott.com/en-us/hotels/boswi-the-westin-copley-place-boston/overview/?utm_source=cmswire.com" target="_blank" title="The Westin Copley Place"&gt;The Westin Copley Place&lt;/a&gt;&amp;nbsp;in Boston. The summit focuses on advancing AI applications in customer support, gathering senior professionals and decision-makers to explore AI-powered support functions, personalization and automation.&lt;/p&gt;

&lt;p&gt;Sessions cover AI co-pilots, ethical AI frameworks, predictive AI and customer feedback analysis using natural language processing (NLP) and sentiment analysis. Attendees are expected to gain insights into blending AI with human teams, accelerating ticket resolution and building customer trust through responsible AI use.&lt;/p&gt;

&lt;h2&gt;AI for Customer Support Summit 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;AI-powered support functions:&lt;/strong&gt; Building customer support systems that leverage AI to enhance trust and efficiency.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Personalization at scale:&lt;/strong&gt; Using AI-enabled &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization"&gt;personalization&lt;/a&gt; at every customer touchpoint to improve &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt;.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI co-pilots &amp;amp; agents:&lt;/strong&gt; Integrating AI assistants to support first- and second-line support teams for faster issue resolution.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer insights &amp;amp; feedback loops:&lt;/strong&gt; Capturing and analyzing customer interactions with NLP and sentiment analysis to inform service improvements.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Ethical AI frameworks:&lt;/strong&gt; Designing AI systems that prioritize transparency, minimize bias and respect customer privacy.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Proactive &amp;amp; predictive AI:&lt;/strong&gt; Anticipating customer needs to reduce ticket volume and improve support responsiveness.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Human + AI collaboration:&lt;/strong&gt; Redesigning support workflows to optimize the partnership between AI tools and human agents.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend the AI for Customer Support Summit 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for senior professionals and decision-makers working at the intersection of customer support and AI, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Customer support leaders focused on AI integration&lt;/li&gt;
  &lt;li&gt;Senior decision-makers in customer support functions&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" target="_blank" title="Customer experience and journey mapping"&gt;Customer experience and journey mapping&lt;/a&gt; specialists&lt;/li&gt;
  &lt;li&gt;Technology leaders implementing &lt;a rel="noopener" href="https://www.cmswire.com/contact-center/the-contact-centers-new-mvp-ai-chatbots-that-know-when-to-escalate/" target="_blank" title="AI chatbots for customer service"&gt;AI chatbots for customer service&lt;/a&gt; systems&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;AI for Customer Support Summit 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.assembled.com/" target="_blank"&gt;Assembled&lt;/a&gt; — Summit partner&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.customersuccesscollective.com/" target="_blank"&gt;Customer Success Collective&lt;/a&gt; — Supporting partner&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.customermarketingalliance.com/" target="_blank"&gt;Customer Marketing Alliance&lt;/a&gt; — Supporting partner&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.totango.com/" target="_blank"&gt;Totango&lt;/a&gt; — CSC community partner&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.ask-ai.com/" target="_blank"&gt;Ask-AI&lt;/a&gt; — CSC community partner&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Thu, 02 Apr 2026 11:33:52 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026/</guid>
    </item>
    <item>
      <category>digital marketing</category>
      <category>digital experience</category>
      <category>dxp</category>
      <category>cdp</category>
      <category>acquia</category>
      <category>acquia engage</category>
      <category>dam</category>
      <category>digital asset management</category>
      <category>digital experience platform</category>
      <title>Acquia Engage Paris 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; June 17, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; June 17, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Paris&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; EMEA&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/acquia-engage-paris-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;Acquia Engage Paris gathers digital strategy, marketing and IT professionals for a one-day AI and digital transformation event on June 17, 2026.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Acquia Engage Paris 2026 is a one-day conference running June 17 at the &lt;a rel="noopener" href="https://www.shangri-la.com/paris/shangrila/?utm_source=cmswire.com" target="_blank" title="Hôtel Shangri-La"&gt;Hôtel Shangri-La&lt;/a&gt;. The event brings together professionals from digital strategy, marketing, IT and business leadership to explore AI applications and digital transformation.&lt;/p&gt;

&lt;p&gt;The program includes expert-led workshops, AI strategy sessions and structured networking opportunities. The event is organized by Acquia, a &lt;a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experience platform"&gt;digital experience platform&lt;/a&gt; provider.&lt;/p&gt;

&lt;h2&gt;Engage Paris 2026 Themes &amp;amp; Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;AI Strategies:&lt;/strong&gt; Exploration of AI applications in digital business&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Expert Workshops:&lt;/strong&gt; Hands-on sessions led by industry specialists to deepen knowledge and skills&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Networking:&lt;/strong&gt; Opportunities for attendees to connect and collaborate with peers and experts&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend Engage Paris 2026&lt;/h2&gt;

&lt;p&gt;The event is designed for senior professionals working at the intersection of technology and digital strategy, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Digital strategy leaders seeking to integrate AI technologies&lt;/li&gt;
  &lt;li&gt;Marketing and IT professionals interested in &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="digital transformation"&gt;digital transformation&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;Business executives focused on future digital strategies&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Engage Paris 2026 Sponsors&amp;nbsp;&lt;/h2&gt;&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Jakala&lt;/strong&gt; (Platinum)&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Conductor&lt;/strong&gt; (Gold)&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Talan&lt;/strong&gt; (Gold)&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;FreelyGive&lt;/strong&gt; (Silver)&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Acquia's Current Products &amp;amp; Platforms&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Acquia Cloud Platform:&lt;/strong&gt; A cloud-based platform for website building using templates, asset management and multi-site launch capabilities, aimed at accelerating digital experience creation and reducing development time&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Acquia DAM:&lt;/strong&gt; A &lt;a rel="noopener" href="https://www.cmswire.com/digital-asset-management/examining-19-enterprise-digital-asset-management-solutions/" target="_blank" title="digital asset management"&gt;digital asset management&lt;/a&gt; (DAM) solution for organizing, storing and delivering digital content assets across marketing and digital teams&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Acquia Web Governance:&lt;/strong&gt; A platform for website optimization and accessibility compliance that detects and helps resolve accessibility issues to improve site usability&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Acquia Content Optimization:&lt;/strong&gt; A search engine optimization (SEO) and content performance solution, developed in partnership with Conductor, aimed at improving content visibility and traffic&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Acquia CDP:&lt;/strong&gt; A real-time &lt;a rel="noopener" href="https://www.cmswire.com/customer-data-platforms/what-is-a-customer-data-platform-cdp/" target="_blank" title="customer data platform"&gt;customer data platform&lt;/a&gt; (CDP) that aggregates and analyzes customer data to support personalized marketing and customer journey strategies&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Acquia Campaign Studio:&lt;/strong&gt; A multi-channel customer engagement platform for personalized marketing campaigns across digital channels&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Mon, 30 Mar 2026 11:40:01 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/acquia-engage-paris-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/acquia-engage-paris-2026/</guid>
    </item>
    <item>
      <category>customer experience</category>
      <category>lavacon</category>
      <category>lavacon content strategy conference</category>
      <category>content strategy</category>
      <title>LavaCon Content Strategy Conference Charlotte 2026</title>
      <description>	&lt;h3&gt;Event Details&lt;/h3&gt;
	&lt;ul&gt;
	&lt;li&gt;&lt;strong&gt;Starts:&lt;/strong&gt; October 25, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ends:&lt;/strong&gt; October 28, 2026&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Location:&lt;/strong&gt; Charlotte, NC&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Geography:&lt;/strong&gt; North America&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Info/Registration:&lt;/strong&gt; &lt;a href="https://www.cmswire.com/events/conference/lavacon-content-strategy-conference-charlotte-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed"&gt;CLICK HERE&lt;/a&gt;
	&lt;/ul&gt;
	&lt;h3&gt;Event Description&lt;/h3&gt;
	&lt;p&gt;&lt;p&gt;&lt;em&gt;LavaCon Content Strategy Conference 2026 brings together content strategy and technical communication professionals in Charlotte for four days of sessions, workshops and AI-focused programming.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The LavaCon Content Strategy Conference runs Oct. 25–28 at the &lt;a rel="noopener" href="https://charlotteconventionctr.com/?utm_source=cmswire.com" target="_blank" title="Charlotte Convention Center "&gt;Charlotte Convention Center&lt;/a&gt; in Charlotte, NC. The event focuses on content strategy, content operations and technical communication management, drawing professionals who share best practices for planning and managing enterprise content initiatives.&lt;/p&gt;

&lt;p&gt;The conference features more than 70 sessions and hands-on workshops, including a dedicated artificial intelligence (AI) track examining practical applications of AI in content workflows. Organizers say the event is designed to help organizations improve &lt;a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience"&gt;customer experience&lt;/a&gt; and generate revenue through more effective content management.&lt;/p&gt;

&lt;h2&gt;LavaCon Content Strategy Conference 2026 Focus Areas&lt;/h2&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Content Strategy:&lt;/strong&gt; Planning and managing content initiatives to align with organizational goals and improve customer experience.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Content Operations:&lt;/strong&gt; Implementing and managing enterprise content projects to reduce costs and increase revenue.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Technical Communication Management:&lt;/strong&gt; Overseeing documentation and communication processes to ensure quality and effectiveness.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;AI in Content Management:&lt;/strong&gt; Exploring how companies use AI beyond proof of concept to optimize content workflows without reducing staff.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Customer Experience Improvement:&lt;/strong&gt; Using content strategically to enhance customer engagement and satisfaction.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;Who Should Attend LavaCon Content Strategy Conference 2026&lt;/h2&gt;

&lt;p&gt;The conference targets mid-to-senior content and communication professionals across enterprise organizations, including:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Content Strategists:&lt;/strong&gt; Professionals responsible for planning and managing content strategies within organizations.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Documentation Managers:&lt;/strong&gt; Individuals overseeing technical communication and documentation teams.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Content Operations Managers:&lt;/strong&gt; Professionals focused on implementing and managing enterprise content initiatives.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;TechComm Managers:&lt;/strong&gt; Managers involved in technical communication and content management.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Senior Corporate Leaders:&lt;/strong&gt; Executives focused on reducing costs, generating revenue and improving customer experience through better content.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;LavaCon Content Strategy Conference 2026 Sponsors&lt;/h2&gt;

&lt;p&gt;The following is a partial list of notable sponsors associated with the event:&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://business.adobe.com/products/experience-manager/guides/aem-guides.html?utm_source=cmswire.com" target="_blank"&gt;Adobe&lt;/a&gt; — Exclusive Diamond Sponsor&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.madcapsoftware.com/?utm_source=cmswire.com" target="_blank"&gt;MadCap Software&lt;/a&gt; — Sapphire Sponsor&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://heretto.com/?utm_source=cmswire.com" target="_blank"&gt;Heretto&lt;/a&gt; — Sapphire Sponsor&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.fluidtopics.com/?utm_source=cmswire.com" target="_blank"&gt;Fluid Topics&lt;/a&gt; — Platinum Sponsor&lt;/li&gt;
  &lt;li&gt;&lt;a rel="noopener" href="https://www.rws.com/?utm_source=cmswire.com" target="_blank"&gt;RWS&lt;/a&gt; — Gold Sponsor&lt;/li&gt;
&lt;/ul&gt;&lt;/p&gt;
	&lt;div&gt;
	    &lt;a href="https://bit.ly/bDalWI" title="Add your event..."&gt;&lt;img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /&gt;&lt;/a&gt;
            &lt;a href="https://bit.ly/bDalWI"&gt;Add your event to the calendar&lt;/a&gt;
	&lt;/div&gt;</description>
      <pubDate>Thu, 19 Mar 2026 11:51:29 -0500</pubDate>
      <dc:creator>editors@cmswire.com (Editor)</dc:creator>
      <link>https://www.cmswire.com/events/conference/lavacon-content-strategy-conference-charlotte-2026/?utm_source=cmswire.com&amp;utm_medium=rss&amp;utm_campaign=cm&amp;utm_content=event-cal-rss-feed</link>
      <guid>https://www.cmswire.com/events/conference/lavacon-content-strategy-conference-charlotte-2026/</guid>
    </item>
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