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      <title>@Work</title>
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      <description>Tech tools for better business.</description>
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      <copyright>Copyright 2011</copyright>
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         <title>GFI Software Launches GFI MailEssentials Complete</title>
         <description><![CDATA[<p><br /><img class="mt-image-none" alt="GFI.bmp" src="http://blogs.pcmag.com/atwork/GFI%20MailEssentials%20Complete/GFI.bmp" height="200" width="400" /></p>
<p><a href="http://www.gfi.com/">GFI Software</a> has released GFI MailEssentials Complete, an all-in-one software solution for the SMB that combines anti-spam, anti-phishing, and email security in one product. Customers can deploy MailEssentials in the delivery model of their choice: on premises as a physical or virtual device, or as a hosted service.<br /><br />According to GFI, the solution as an appliance is designed to be up and running in 15 minutes. The virtual appliance is targeted for those who want to provision a virtual server in lieu of adding an extra appliance to their infrastructures. With hosted MailEssentials Complete, businesses get not only the full-featured MailEssentials product, but also an email continuity service through which they can access and send email if their internal infrastructure is offline.<br /><br />"SMBs are demanding in how they deploy email security solutions. They want a solution that best meets their needs and best works within their IT infrastructure," said Alex Eckelberry, general manager of GFI's Security Business Unit. "Whether it's on-premise software installed on the mail server, a physical or virtual gateway appliance, a hosted service or a hybrid of all delivery models, organizations want increased flexibility, continuity and redundancy from their email security strategies. With MailEssentials Complete, we are providing customers with access to solutions how they want them."</p><p><img alt="GFI_screenshot.jpg" src="http://blogs.pcmag.com/atwork/GFI_screenshot.jpg" class="mt-image-center" style="text-align: center; display: block; margin: 0 auto 20px;" height="352" width="550" /></p><div><br /></div>]]></description>
         <link>http://blogs.pcmag.com/atwork/business/gfi-software-launched-gfi-mail.php</link>
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          <category domain="http://www.sixapart.com/ns/types#category">SMB Technology News</category>
        
          <category domain="http://www.sixapart.com/ns/types#category">Software</category>
        
          <category domain="http://www.sixapart.com/ns/types#category">Solutions</category>
        
        
          <category domain="http://www.sixapart.com/ns/types#tag">antispam</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">email</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">GFI Software</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">phishing</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">security</category>
        
         <pubDate>Thu, 12 May 2011 10:25:00 -0500</pubDate>
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         <title>Business Bits: Facebook Like a Pro, Mobile Payments Systems Compared, and More</title>
         <description><![CDATA[<img alt="Facebook-logo.jpg" src="http://blogs.pcmag.com/atwork/facebook/Facebook-logo.jpg" class="mt-image-center" style="text-align: center; display: block; margin: 0pt auto 20px;" height="267" width="400" /><br /><b>The PR Pro's Guide to Facebook</b><br />Facebook is an excellent tool for sharing and communicating, therefore businesses should leverage its impact by engaging in real conversations with customers and fans. As such, the middleman between companies and consumers--PR professionals--can help their clients connect with communities through Facebook. <a href="http://mashable.com/2011/05/05/pr-pro-facebook-guide/">Mashable</a> has a handful of tips from a PR professional.<br /><br /><b>Why Facebook + Skype is Not a Bad Idea</b><br />Both Facebook and Google are reportedly trying to bring Skype into their respective folds, but which company would benefit from the rumored acquisition? <a href="http://gigaom.com/2011/05/06/facebook-skype/">Gigaom</a> thinks a Facebook/Skype pairing would be not too bad an idea. Read on to find out more.<br /><br /><b>IWearYourShirt Puts a Social Twist on Product Placement</b><br />When twenty-something Jason Sadler makes an outfit change, thousands of people pay attention. That's because the founder of IWearYourShirt.com is paid to wear clothing in a series of viral videos designed to promote a business' brand. Is he right for you? <a href="http://www.entrepreneur.com/article/219562">Entrepreneur</a> has the story.<br /><br /><b>Square Vs. VeriFone Calculator: Which Service Charges Less for Mobile Payments?</b><br />If you're looking to accept mobile payments, and you're considering either Square or Verifone, read this article before making a commitment. <a href="http://www.bnet.com/blog/businesstips/square-vs-verifone-calculator-which-service-charges-less-for-mobile-payments/11278?tag=fd-river1">Bnet</a> takes a look at both services and determines which one is the overall superior of the two.<br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/business-bits-facebook-like-a.php</link>
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          <category domain="http://www.sixapart.com/ns/types#category">SMB Technology News</category>
        
        
          <category domain="http://www.sixapart.com/ns/types#tag">business bits</category>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">mobile payments</category>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">social media</category>
        
         <pubDate>Fri, 06 May 2011 10:30:24 -0500</pubDate>
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         <title>Microsoft Exec: "Hidden Google Tax"</title>
         <description><![CDATA[<img class="mt-image-none" alt="Microsoft.jpg" src="http://blogs.pcmag.com/atwork/images/Microsoft.jpg" width="192" height="36" /> <br />In a post on the <a href="http://blogs.technet.com/b/whymicrosoft/archive/2011/05/04/the-hidden-google-tax.aspx" target="_blank">"Why Microsoft" blog,</a>Tom Rizzo, senior director of Microsoft Online Services, wrote on what he deems "the hidden Google tax." According to Rizzo's post, there are so many hidden costs for those running Google Aps that it's "tantamount to paying a tax."<br /><br />Microsoft's Online Services team interviewed more than 90 small and medium-sized businesses across five countrues. The team claims that they found that organizations that have evaluated Google Apps have found that the projected versus actual costs of switching to Google Apps greatly increase their total cost of ownership (TCO). The three general areas where organizations feel the hidden costs are greatest are in the areas of deployment, IT support costs and user training. <br /><br />Rizzo writes, "For example, Google Marketplace lists an Exchange to Google Apps Migrator that costs $20 per user. The cost increases greatly when people migrate data other than email. The patchwork quilt approach to shoring up Google Apps can be costly, and it fails to deliver the integrated experience most end users expect." He mentions that most for 9 out to the 10 companies surveyed, Google Apps is used in parallel to Office. and that tech anayst firm Gartner confirms that the vast majority of enterprises will continue to standardize on Microsoft Office, while they only evaluate free trials of Google Apps, and do not intend to spend money on deployments.<br /><br />Rizzo also criticizes the fact that Google does not offer 24x7x365 support and goes on to write that Google Apps offer very basic functionality; lacking consistent document conversion and import/export capabilities.Per Rizzo, this is because Google Apps are entirely HTML-based, users can experience substantial formatting problems and potential data loss during data and document migrations and conversions.<br /><br />Microsoft FUD or absolute fact? What's your preference, Google Apps or Microsoft Office? Tell us in the comments.<br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/microsoft-exec-hidden-google-t.php</link>
         <guid>http://blogs.pcmag.com/atwork/business/microsoft-exec-hidden-google-t.php</guid>
        
          <category domain="http://www.sixapart.com/ns/types#category">Microsoft</category>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">google apps</category>
        
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         <pubDate>Wed, 04 May 2011 13:29:07 -0500</pubDate>
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         <title>Build Mobile Apps for Free with Appsbar</title>
         <description><![CDATA[<img style="MARGIN: 0px 20px 20px 0px; FLOAT: left" class="mt-image-left" alt="appsbar.jpg" src="http://blogs.pcmag.com/atwork/appsbar.jpg" height="150" width="150" />If you're a small business owner or individual looking to create professional, personalized apps for mobile devices without cost, advertising interruption, or a steep a learning curve: rejoice. <a href="http://www.appsbar.com/">Appsbar</a>, available now as a beta, gives you the tools you need to compete in an app-driven business world.&nbsp; 
<div><br /></div>
<div>Appsbar enables you to edit and publish apps for Windows 7 Mobile, Gogole Android, and Apple iOS. Designed to guide users through the entire process--from app creation to editing to publication--Appsbar builds apps page by page, adding layers of complexity with each step. Users can customize colors, fonts, images, videos, menus, forms, and event notifications. There are even filters that alert you if you're adding or missing something that could prevent your app from publishing.&nbsp;</div>
<div><br /></div>
<div>Appsbar comes preloaded with templates, called App Types. You can build an app for business, entertainment, or personal use, or start fresh with the custom option. For each page, you choose a different layout, including Photo or Video Galleries (self explanatory), Content (text or photos), Forms (multiple choice, text, or drop-down lists), Events (support names, dates, times, costs, and descriptions), and Social Links (feeds to Facebook, Twitter, Linked In, YouTube, and MySpace). When you're finished, you can publish your app with the click of a button; Appsbar projects that--pending approval--your app will go live within two weeks.&nbsp;</div>
<div><br /></div>
<div>Whether you're a self-professed geek or luddite, Appsbar provides a free, easy way to gain a mobile presence. Take a look at some of the apps people have already published using the beta. Today Show contributor <a href="http://itunes.apple.com/us/app/jill-martin/id416900795?mt=8">Jill Martin built an app</a>--why not you? </div>]]></description>
         <link>http://blogs.pcmag.com/atwork/business/build-mobile-apps-for-free-wit.php</link>
         <guid>http://blogs.pcmag.com/atwork/business/build-mobile-apps-for-free-wit.php</guid>
        
          <category domain="http://www.sixapart.com/ns/types#category">About Business</category>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">Android</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">android</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">Android apps</category>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">iOS</category>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">windows 7</category>
        
         <pubDate>Mon, 02 May 2011 11:07:56 -0500</pubDate>
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         <title>Business Bits: Behavioral Targeting, Boosting Cloud Speed, and More</title>
         <description><![CDATA[<img style="margin: 0pt 20px 20px 0pt; float: left;" class="mt-image-left" alt="target.jpg" src="http://blogs.pcmag.com/atwork/target/target.jpg" height="225" width="360" /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><b>4 Ways Behavioral Targeting Is Changing the Web</b><br />Even if you don't know the definition of behavioral targeting, you've probably experienced it while using Facebook, Twitter, or a number of other sites and services. Have you ever visited a site and it displayed an ad, or a suggested friend, as though it read your mind? That's behavioral targeting. <a href="http://mashable.com/2011/04/26/behavioral-targeting/">Mashable</a> explains the technology, and how it's changing the state of the Web.<br /><br /><b>Yottaa Uses the Cloud to Boost Site Speed</b><br />Yottaa, a Cambridge-based, Web-performance startup, announced its Yottaa Optimizer service, which the company promises will improve Web site performance by leveraging a worldwide cloud server network. Yotta states that the service delivers results "with just a few clicks," which would make it a very solid alternative for Web site operators who lack the knowledge or resources to utilize content delivery networks such as Akamai or Limelight Networks. <a href="http://gigaom.com/cloud/yottaa-uses-the-cloud-to-boost-site-speed/">GigaOm</a> has the story.<br /><br /><b>Visa Backs Jack Dorsey's Square</b><br />Square, a San Francisco-based startup that lets anyone accept credit card payments through mobile devices, announced it had received an undisclosed amount of investment money from Visa. Square's small credit card readers, which attach to mobile devices, already let people accept payments from Visa as well as other cards. <a href="http://blogs.wsj.com/digits/2011/04/27/visa-backs-jack-dorseys-square/">The Wall Street Journal</a> takes a look.<br /><br /><b>Making the Most of 'Contact Us' to Gather Leads</b><br />If your business has a Web site, you must have a "Contact Us" page. It makes it simple for others to contact someone on your team, but it can help you gather leads.&nbsp; Are you making the most of your contact page? <a href="http://www.entrepreneur.com/article/219543">Entrepreneur</a> reports.<br /><br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/business-bits-behavioral-targe.php</link>
         <guid>http://blogs.pcmag.com/atwork/business/business-bits-behavioral-targe.php</guid>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">behavioral tageting</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">business bits</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">cloud computing</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">contact page</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">square</category>
        
         <pubDate>Fri, 29 Apr 2011 08:00:45 -0500</pubDate>
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         <title>Get on the Online Coupon Train! On Second Thought, Maybe Not</title>
         <description><![CDATA[<img alt="110427-coupon.jpg" src="http://blogs.pcmag.com/atwork/110427-coupon.jpg" class="mt-image-right" style="float: right; margin: 0pt 0pt 20px 20px;" width="284" height="146" />I've seen plenty of horror stories from <a href="http://blog.diningverse.com/2011/04/22/groupons-perfect-storm/">blog posts</a> to <a href="http://www.businessinsider.com/groupon-study-2010-10">articles by other publications</a> about small businesses feeling that they were bamboozled by online coupon companies. Deals from <a href="http://www.groupon.com/">Groupon</a>, <a href="http://livingsocial.com/">Living Social</a>, <a href="http://www.tenka.com/">Tenka</a>, <a href="https://foursquare.com/business/venues">Foursquare Specials</a>, <a href="http://www.facebook.com/deals/business/">Facebook Deals</a>
 (shall I go on?) offer users big savings and sometimes even free stuff.
 In return, the businesses who dish up the deals get some promotion and 
new customers or clients, who perhaps will turn into repeat customers. <br /><br />The
 problem is that these deals can be very expensive for businesses. Small
 business owners are being lured into online coupon campaigns and 
special offers without doing their homework regarding what the promotion
 may cost them. For example, a deal that gives consumers a 50 percent 
discount may actually come back to the business as a 75 percent 
discount, after the coupon company takes its cut. If your business 
doesn't have a 75 percent mark-up, every customer presents a loss, which
 may still be worthwhile if viewed as an advertising opportunity. 
However, multiply the loss by literally thousands of people who jump on 
the deal, and the effect could be ruinous.<br /><br />As with any online 
opportunity (scratch that: "any opportunity whatsoever") business owners
 need to consider not just what it will cost them, but also whether and 
how it fits into their larger business plan. And as a gentle reminder to
 start-ups: You <i>have </i>a business plan, right?<br /><br />All business 
plans nowadays need to include a section about online presence. If you 
have a web site (which you should), you'll need a statement about its 
purpose. Will you use live chats for customer support? Will you monitor 
what's being said about your company and competitors on Twitter? How 
will you use the web for promotion and business growth? And how much of 
your budget will be dedicated to these issues? How much are you willing 
to spend or even lose, based on what you know of spenders in your 
market? (One rule of thumb: Online deals tend to work out better for businesses in the services industries rather than product retail.)<br /><br />All these technology items need to be considered and 
monitored. Build them into your business plan early when you can. And if
 your business plan is past its prime, consider updating a few sections 
before you embark on the online coupon voyage. <br /> <div><br /></div><div><br /></div>]]></description>
         <link>http://blogs.pcmag.com/atwork/business/get-on-the-online-coupon-train.php</link>
         <guid>http://blogs.pcmag.com/atwork/business/get-on-the-online-coupon-train.php</guid>
        
          <category domain="http://www.sixapart.com/ns/types#category">About Business</category>
        
          <category domain="http://www.sixapart.com/ns/types#category">E-Marketing &amp; Sales</category>
        
        
          <category domain="http://www.sixapart.com/ns/types#tag">ecommerce</category>
        
          <category domain="http://www.sixapart.com/ns/types#tag">email campaigns</category>
        
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          <category domain="http://www.sixapart.com/ns/types#tag">online shopping</category>
        
         <pubDate>Wed, 27 Apr 2011 14:40:00 -0500</pubDate>
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         <title>Meraki's Momentum</title>
         <description><![CDATA[<img class="mt-image-none" alt="meraki.jpg" src="http://blogs.pcmag.com/atwork/meraki/meraki.jpg" width="123" height="84" /> <br />Meraki has just released it's Q1 2011 results which show that the cloud-based networking company is making significant&nbsp;gains in the industry. Meraki reported 300 percent year over year quarterly revenue growth as well as securing over 1200 new customers. Customers run the gamut of verticals and include big-names like Radio Shack, The Onion, A&amp;W and Best Western. <br /><br />In addition to a financially successful first quarter, the company has also released several new networking products including its MX Series Cloud Managed Routers, the Meraki MR24--the industry's first cloud-managed triple-stream access point, Meraki NAC--built-in, one-click network access control and security, and Meraki Teleworker VPN. <br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/merakis-momentum.php</link>
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          <category domain="http://www.sixapart.com/ns/types#category">Networking</category>
        
        
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         <pubDate>Tue, 26 Apr 2011 11:56:06 -0500</pubDate>
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         <title>Dell CEO: We're a Lot More Than Just PCs</title>
         <description><![CDATA[<img alt="Dell.jpg" src="http://blogs.pcmag.com/atwork/Dell.jpg" width="150" height="100" class="mt-image-left" style="float: left; margin: 0 20px 20px 0;" />If you think of Dell as a PC maker, think again. In a wide-ranging <a href="http://online.wsj.com/article/SB10001424052748703907004576279160412494024.html">interview with the Wall Street Journal</a>, Michael Dell explains where the company intends to grow, why's he's both surprised by and excited about tablets, and how the sluggish economy may be good for Dell.&nbsp;<div><br /></div><div>With a stabilized PC business, the 46-year-old executive says the PC is just one part of the company's broader portfolio of products and services.&nbsp;</div><div><br /></div><div>"Two-thirds of Dell's profit is not the PC. Of the one-third that is the PC, the vast majority of that is not consumer," Dell told the WSJ. "We're investing a lot in our products. But is the fundamental epicenter of the company going to change from enterprise solutions, services, data centers, storage, virtualization, security? No. But we want to participate in many markets. Consumer is one of them."&nbsp;</div><div><br /></div><div>One way that Dell has expanded its product portfolio is through acquisition. While rival Hewlett-Packard manage to snatch up 3PAR, Dell <a href="http://www.pcmag.com/article2/0,2817,2374106,00.asp">secured data-storage company Compellenet Technologies Inc.</a> for $960 million last December. A year earlier, the Texas-based technology company <a href="http://www.pcmag.com/article2/0,2817,2353109,00.asp">lassoed services provider Perot Systems Corp. for nearly $4 billion</a>.&nbsp;
</div><div><br /></div><div>Dell explained the logic of the investments as he predicted more "small-to-medium-size acquisitions" in the future: "Look at all the companies Dell has acquired in the last four years. They're all focused in the new areas I've been talking about: storage, services, data center, security, virtualization, networking, software, enterprise."&nbsp;</div><div><br /></div><div>Of those "new areas," the tablet computer inspired the most excitement from the young executive. While Dell admits that he didn't fully anticipate the tablet's meteoric rise, he's enthusiastic about its growthalongside existing tech.&nbsp;</div><div><br /></div><div>"What's interesting [is that] business users are not going to give up smartphones. Won't give up PCs. So now you have a PC, you have a smartphone and you have a tablet. Sounds pretty good. Industry growth," said Dell.&nbsp;"What's also interesting is Apple's great success with the iPhone. Android comes along, even greater success. I think you'll see the same thing on tablets, with enormous numbers of Android tablets with Dell certainly playing a role in that as well."&nbsp;</div><div><br /></div><div>What role Dell will play in the burgeoning market remains untold, as the company has <a href="http://www.pcmag.com/article2/0,2817,2379162,00.asp">struggled to make a place for its Streak line</a> of tablets.&nbsp;</div><div><br /></div><div>The interview closes on Michael Dell's assessment of the economic recovery. While he identifies "healthy trends" in business solutions, he admits that budgetary issues pose challenges. However, for a relentlessly optimistic young CEO, challenges reveal opportunities, because, "when budgets are constrained, it causes people to look for ways to save money and many times that's using more IT."</div>]]></description>
         <link>http://blogs.pcmag.com/atwork/business/-if-you-think-of.php</link>
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          <category domain="http://www.sixapart.com/ns/types#category">About Business</category>
        
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         <pubDate>Mon, 25 Apr 2011 11:40:10 -0500</pubDate>
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         <title>Business Bits: Time-Saving Web Apps, Tibco's HP Buy-Out Rejection, and More</title>
         <description><![CDATA[<img style="margin: 0pt 20px 20px 0pt; float: left;" class="mt-image-left" alt="mouse-pointer-360.jpg" src="http://blogs.pcmag.com/atwork/mousepointer/mouse-pointer-360.jpg" height="225" width="360" /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><b>5 Simple Web Apps For Saving Time at Work</b><br />Every worker has certain wasteful moments within their day-to-day activities that cost them time and productivity, but there are ways to eliminate those troubled spots. <a href="http://mashable.com/2011/04/15/simple-web-apps-productivity/">Mashable </a>lists five free Web apps (Zamzar, Ge.tt., Ninite, CopyPasteCharacter, and LucidChart) that are designed to make you more productive.<br /><br /><b>Is Tibco's Buyout Rejection a Cloud Setback for HP?</b><br /><a href="http://gigaom.com/cloud/is-tibcos-buyout-rejection-a-cloud-setback-for-hp/">GigaOM</a> takes a look at Tibco's reported rejection of a HP buyout offer, and how the setback could be a big blow to HP's cloud computing plans. Much analysis has focused on Tibco's low-latency messaging and middleware products, but often overlooked are Tibco's cloud application platform and data analytics software.<br /><br /><b>T. Rowe Price Invests in Facebook </b><br />According to recently released filings, mutual-fund company T. Rowe Price has invested in Facebook Inc. T. Rowe has stated that it dropped $55.4 million into the social-networking giant, paying $25 a share for stock it distributed across a dozen funds. <a href="http://online.wsj.com/article/SB10001424052748704495004576264730149910442.html?mod=WSJ_Tech_LEFTTopNews">The Wall Street Journal</a> has the story.<br /><br /><b>Launch an E-mail Marketing Campaign in 7 Steps</b><br />Thanks to technological advances, entrepreneurs now have the ability to tailor e-mail messages based on their customers' interests, preferences, and purchase history. Still, there there are a few basics you should know about e-mail marketing. <a href="http://www.entrepreneur.com/marketing/branding/webbrandingcolumniststarrhall/article207662.html">Entrepreneur</a> has seven tips detailing how you can launch a successful e-mail campaign.<br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/business-bits-time-saving-web.php</link>
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          <category domain="http://www.sixapart.com/ns/types#category">SMB Technology News</category>
        
        
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         <pubDate>Fri, 22 Apr 2011 10:15:00 -0500</pubDate>
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         <title>Tip: Wipe or Destroy Copier Hard Drives </title>
         <description><![CDATA[<img alt="Samsung-CLX-8540ND.jpg" src="http://blogs.pcmag.com/atwork/images/Samsung-CLX-8540ND.jpg" class="mt-image-none" style="" align="right" vspace="5" width="250" height="246" hspace="5" /><p>
Seeing as it's time for spring cleaning, and with Earth Day right around the corner, many businesses are scheduling an annual day of recycling old equipment and upgrading to newer models.</p>
<p>
Following on a post from earlier this week about <a href="http://www.pcmag.com/business/article/avoiding-the-most-common-smb-i">Avoiding the Most Common SMB IT Mistakes</a>, which included tips about how to properly dispose of old computers and gadgets, we wanted to dive a little deeper into one area of tech recycling: copiers, or all-in-one printer/scanner/fax machines. </p>
<p>
If you own or manage a mid- to large-sized business, you probably lease your copier rather than own it. About a year ago, <a href="http://www.cbsnews.com/video/watch/?id=6412572n" target="_blank">CBS aired an exposé of a security threat</a> regarding these machines. The enterprise-sized models usually contain a hard drive, which stores all the data that passes through them. Shred paper documents all you want, if the information passed through the copier/scanner/fax machine, it's stored in the hard drive.</p><p>
The problem is when these machines are leased, businesses owners and managers don't take measures to ensure that the hard drives are wiped or destroyed before the machines go back to the leasing company--who often resell them. If the hard drive remains in the copier, the next customer has access to all the sensitive information that was scanned, faxed, and copied while you leased the copier. Think of what passes through that machine: employee identification, such as passports and social security numbers, invoices, financial statements, credit card statements from T&amp;E reports, and more.</p>
<p>
PCMag's Security Watch blog <a href="http://blogs.pcmag.com/securitywatch/2010/05/is_your_home_printer_a_securit.php">responded to the CBS report with the following advice</a>:
</p><blockquote><blockquote>"What if your printer does contain a hard drive--what should you do before selling or giving it away? ... [W]hen the hard drive is an optional component, you'll generally find it easy to remove. Those with sufficient skills may be able to mount the drive in a PC and use secure file deletion software to wipe out any data beyond the possibility of recovery. Of course you could also just remove and destroy the hard drive before disposing of the printer.
<p><br />
</p><p>"If the printer has a fully integrated hard drive that can't be removed, and if the vendor doesn't supply any sort of utility to wipe that drive, you're pretty much out of luck. You can cross your fingers and hope the recipient doesn't skim your data out of the printer. Or you can trash the hard drive even at the expense of turning the printer into e-waste." </p></blockquote></blockquote>

<p>
Whether your business leases or owns its copiers, make sure you have candid conversations with the supplier about the hard drive and your options for keeping or destroying the data that's on them.
</p><div><br /></div>]]></description>
         <link>http://blogs.pcmag.com/atwork/business/tip-wipe-or-destroy-copier-har.php</link>
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         <pubDate>Thu, 21 Apr 2011 09:00:00 -0500</pubDate>
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         <title>Netgear and Egynte Team Up for New NAS Line</title>
         <description><![CDATA[<img style="margin: 0px 20px 20px 0px; float: left;" class="mt-image-left" alt="egnyteandnetgear.jpg" src="http://blogs.pcmag.com/atwork/Images/egnyteandnetgear.jpg" height="170" width="265" /> <br />Cloud file server provider Egnyte and Netgear have teamed up to deliver Netgear ReadyNAS Pro devices preinstalled with Egnyte as an add-on. The joint Netgear-Egynte venture means a new line of ReadyNAS Pro products that allows businesses to have local or remote access to content. Touted benefits include faster access speed, improved performance and better data protection.<br /><br />The Egnyte-enhanced ReadyNAS Pro automatically synchronizes the online cloud with a local ReadyBAS Pro. As a hybrid solution, it allows users to access, share and collaborate from any location, and can be integrated into existing directory services to further streamline management.<br /><br />The two companies are highlighting the team effort as particularly beneficial for VARs and that it gives resellers a recurring revenue stream. It also eliminates the channel conflict inherent in pure cloud-based offerings.<br /><br />Existing users of ReadyNAS Pros can access the Egnyte Office Local Cloud by updating their firmware.<br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/netgear-and-egynte-team-up-for.php</link>
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         <pubDate>Wed, 20 Apr 2011 15:28:53 -0500</pubDate>
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         <title>Classify Sensitive data with TITUS Classification for Desktops</title>
         <description><![CDATA[<br /><img class="mt-image-none" alt="TCD.jpg" src="http://blogs.pcmag.com/atwork/Images/TCD.jpg" width="1014" height="712" />"Public", "Internal", and "Confidential"; are all ways documents can be classified using the just announced TITUS classification for Desktops. TITUS is a provider of document and email security and compliance solutions. Who needs to classify Microsoft office files, PDFs, or multimedia files? The Government, the military and many commerical enterprises, that's who.<br /><br />With TITUS Classification for Desktop, organizations can assign a classification to a document. While the solution is tailored to integrate with other offerings in the TITUS Classification family, by using it alone, companies have a means of data classification to educate users on information handling; a way to integrate enteprise Data Loss Prevention solutions; and to achieve industy-specific regulatory compliance.<br /><br />Tim Upton, president and CEO, Titus said, "As technology continues to evolve, organizations are faced with the reality that data is contained in countless different file types and that data is not necessarily confined to the desktop. TITUS Classification for Desktop is the result of our continued commitment to meeting our customers' needs and has been developed in close collaboration with our existing customers. We are confidant that organizations will see numerous benefits from extending security to multiplt file types on the desktop."<br /><br />TITUS Classification for Desktop is now available. Contact <a href="http://www.titus.com/software/document-classification/index.php">TITUS</a> for pricing details.<br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/classify-sensitive-data-with-t.php</link>
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         <pubDate>Wed, 20 Apr 2011 15:04:43 -0500</pubDate>
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         <title>FileMaker 1.2 Update Released For iPhone, iPad</title>
         <description><![CDATA[<img style="MARGIN: 0pt 20px 20px 0pt; FLOAT: left" class="mt-image-left" alt="SigCapture_iPad.jpg" src="http://blogs.pcmag.com/atwork/filemaker/SigCapture_iPad.jpg" width="300" height="225" />FileMaker Go, one of the most useful <a href="http://www.pcmag.com/article2/0,2817,2372150,00.asp">business apps</a> available for the iPhone and iPad, has been updated with a number of new features designed to make an already good product even better. <br /><br />Today, the software sees the addition of digital signature capture, the ability to view and edit charts created with FileMaker Pro 11, and AirPrint support. Current Filemaker Go users will receive these updates free of charge.<br /><br />FileMaker Go includes support for FileMaker Charts, which lets users view and edit reports created with FileMaker Pro 11 for Mac and Windows on the iPhone or iPad. Chart data can originate from FileMaker Pro or come from SQL sources for two-way exchange and analysis of business data.<br /><br />Digital signatures let users capture signatures on the go, making it easy to sign contracts, invoices, and other documents without printing hard copies. Signed documents can be exported to a desktop, or uploaded instantly to databases hosted on FileMaker Server.<br /><br />FileMaker Go takes advantage of AirPrint, the iOS feature that lets you print wirelessly to AirPrint-enabled printers. Print everything from reports and forms to name tags and sales receipts on the go, and easily customize and save print options. In addition, the app lets you save and e-mail print-ready PDF files on the iPhone or iPad.<br /><br />FileMaker 1.2 for iPhone and iPad is available now for $19.99 and $39.99, respectively.<br />]]></description>
         <link>http://blogs.pcmag.com/atwork/business/filemaker-go-for-iphone-and-ip.php</link>
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         <pubDate>Wed, 20 Apr 2011 09:00:00 -0500</pubDate>
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         <title>Avoiding the Most Common SMB IT Mistakes</title>
         <description><![CDATA[<img style="MARGIN: 0px 20px 20px 0px; FLOAT: left" class="mt-image-left" alt="12 tips.jpg" src="http://blogs.pcmag.com/atwork/12%20tips.jpg" width="150" height="150" /> <br />For small businesses, technology can be a blessing and burden. Just as easily as you can take advantage of exciting new tools, taming all that IT can turn into a second full-time job. While plenty of SMBs haven't quite struck a balance, you can learn from others' mistakes. In his <a href="http://www.symantec.com/business/cmp/theme/index.jsp?theme_id=sb-it-resource-center&amp;om_ext_cid=biz_socmed_twitter_facebook_marketwire_linkedin_2011Apr_worldwide_smbsurvivalkit">Top 12 IT Mistakes Most Small Companies Make</a>, Symantec's small biz expert Steve Strauss posts a list of the most common IT missteps, and how you can avoid making them yourself. (To read the post, you'll either need an account or you'll have to sign up for one). Here are my five favorite takeaways:<br /><br /><strong>Safeguard information</strong>. One breach can spell ruin, and with employees living off laptops and mobile phones, there are plenty of opportunities for breaches. Instead of focusing on devices, however, concentrate on information: where is it stored and how is it protected? Enforce password management: strong passwords help protect data whether it's on a desktop, laptop, or mobile phone.<br /><br /><strong>Don't wait for disaster</strong>. Downtime doesn't come cheaply. Symantec estimates that the median cost of downtime for an SMB is $12,500 per day. No matter the disruption, backup and recovery plans can be put into place today. Map out a disaster preparedness plan that identifies critical resources and includes identification and archival of important files. <br /><br /><strong>Schedule backups</strong>. Speaking of archiving important files, archive, and archive regularly. All it takes is one lost invoice list to cause countless headaches. Whether you're doing it manually with a local hard disk or through an online scheduled service, do it, and do it often. Symantec recommends once a week, though, if you have vital data, you can't go wrong with a daily backup. <br /><br /><strong>(Properly) trash old tech</strong>. It's not uncommon to dwell on new purchases and, when the time comes time to dispose of the old, simply take it to the dumpster. The problem is, this action is not only terrible for the environment--adding potentially toxic material to landfills--it's equally noxious to your business--exposing your sensitive data to others. Before you trash it, check with the manufacturer. Or consider formatting the device and donating it to charity: in addition to doing right, you'll take away a tax deduction.<br /><br /><strong>Look big</strong>. The Internet is the great equalizer: in addition to letting you sell anywhere, anytime, to anyone, with the web, you can look just as big as your competitors. That perception begins with a professional, well designed website. Take a look at online site-creation services that let you build a site from professional templates, or, if your budget permits, seek out a contract designer with a Craigslist ad.<br />]]></description>
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         <pubDate>Mon, 18 Apr 2011 11:48:47 -0500</pubDate>
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         <title>QlikTech Unveils  QlikView Business Intelligence iPad App</title>
         <description><![CDATA[<img alt="QV_iPad_Touch_02.jpg" src="http://blogs.pcmag.com/atwork/qlikview/QV_iPad_Touch_02.jpg" class="mt-image-center" style="text-align: center; display: block; margin: 0pt auto 20px;" height="350" width="400" /><a href="http://www.qlikview.com/">QlikTech</a>, a company known for business-intelligence software, announced that QlikView for iPad will be available for download later this month. The business-intelligence app gives business-minded iPad users anywhere, anytime access to live data and analytics.<br /><br />QlikView features a touch-driven interface, and supports all of the familiar iPad gestures.&nbsp; Users can define their own views--as few or as many as they want, and as simple or complex as they need. QlikView grabs and combines data from a variety of sources, including ERP, CRM, data warehouse systems, Excel files, and Web-based sources. <br /><br />QlikTech states that the iPad experience is the same as the desktop or laptop experiences. In fact, it lets users bookmark a page they are working on in one device, move to another, and pick up where they left off. A single QlikView user license can be deployed on premise, in the cloud, or on a laptop or mobile device.&nbsp; In other words, it doesn't cost anything to extend QlikView to any mobile device.<br /><br />In addition, the HTML 5-based QlikView on iPad offers IT departments enterprise-level governance over the app. This is in contrast to traditional native mobile business-intelligence app that poses manageability and security risks because users can download and update apps on their own. <br /><br /><div><br /></div>]]></description>
         <link>http://blogs.pcmag.com/atwork/business/qliktech-unveils-business-inte.php</link>
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         <pubDate>Thu, 14 Apr 2011 15:31:22 -0500</pubDate>
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