Enterprise Web 2.0

Salesforce Chatter: Social operating systems emerge on the IT stage

Dion Hinchcliffe — Wed, 18 Nov 2009 22:33:33 +0000

The next big shift: Intranets, portals, and software suites that are the integrating force of the social fabric for our organizations. This morning’s announcement here at Dreamforce today from Salesforce of Chatter, an enterprise-class realization of Facebook and Twitter, is further evidence of the industry’s push for social Web capabilities for business activities. Early indications are [...]

Enterprise 2.0: What do we know today about moving our organizations into the 21st century?

Dion Hinchcliffe — Thu, 12 Nov 2009 12:18:10 +0000

This week in Frankfurt at the Enterprise 2.0 SUMMIT and last week at the inaugural Enterprise 2.0 Conference West in San Francisco has been an good microcosm of the state of the industry. It does appear that we're entering a new stage in the maturity of enterprise social computing. The good news: Most of the lessons learned are good ones, yet as we'll see, some challenges remain.

Are the iPhone and social networks making the classic Web and intranet obsolete?

Dion Hinchcliffe — Sun, 25 Oct 2009 22:25:29 +0000

There's been an important and relatively sudden change taking place over the last couple of years in the way that we interact with the Web. While direct access or search activity has been (and still is) the most common way that we access the content and applications of the Web, new ways have been rapidly growing and competing with how we work online, both at home and at work. These new models, exemplified by social networking sites like Facebook or mobile apps on platforms like the iPhone, Palm's new webOS, and Android, seems to be heralding a change in the way that we work with our IT systems in the enterprise. See what the implications are and what you can do about them.

Twenty-two power laws of the emerging social economy

Dion Hinchcliffe — Mon, 05 Oct 2009 20:41:41 +0000

I take a look at twenty-two power laws that will drive forward your organization this year as we look at what will make business and IT successful in the 21st century. A detailed and descriptive dive into next-generation enterprises for the technical and business-oriented alike.

Community management: The 'essential' capability of successful Enterprise 2.0 efforts

Dion Hinchcliffe — Mon, 28 Sep 2009 21:21:13 +0000

It's not a skill that's been widely understood until quite recently, however community management has begun to move to the forefront of discussions about enterprise social computing as the use of social tools begins to climb the maturity curve. Now it's increasingly proving not just useful but a critical component of Enterprise 2.0 efforts despite an often vague understanding of what it is and where it should be situated in the org chart.

Creating a unified model for enterprise mashups

Dion Hinchcliffe — Thu, 24 Sep 2009 21:43:46 +0000

I’ve written here over the years about software mashups; simple combinations of pieces of the Web that are rearranged into new useful forms. I've even called the approach a key to the future of software development. While mashups in the enterprise have been reasonably successful up until now, there have been challenges in enabling the same level of wide use and benefits that are currently evident on the open Web. The new Open Mashup Alliance and EMML will create a unified model for mashup development. i explore the details and implications of how OMA and EMML work.

Going beyond the hype: Identifying Enterprise 2.0 best practices

Dion Hinchcliffe — Thu, 17 Sep 2009 17:39:46 +0000

There’s been plenty of discussion recently in the blogosphere, including here, about the successes and challenges of Enterprise 2.0 projects. But there’s still just a rough general sense of what it really takes to create an effective collaborative community using social tools. However, as social computing patterns and best practices begin to emerge, we're starting to get a clearer idea of how to make Enterprise 2.0 efforts successful. Here's what we know so far.

Government 2.0: A tale of "risk, control, and trust"

Dion Hinchcliffe — Wed, 09 Sep 2009 17:55:32 +0000

Yesterday in downtown Washington DC I was fortunate to be able to attend two important Government 2.0 events, the LMI Executive Forum on Mission 2.0 and O'Reilly's Government 2.0 Expo. Both of these events highlighted the benefits as well as the challenges of improving the way the government does so much of what it does. Here's what you need to know about Web 2.0 in government based on the discussions at these seminal events.

How the Web OS has begun to reshape IT and business

Dion Hinchcliffe — Sun, 06 Sep 2009 16:01:56 +0000

These days in the halls of IT departments around the world there is a growing realization that the next wave of outsourcing, things like cloud computing and crowdsourcing, are going to require responses that will forever change the trajectory of their current relationship with the business, or finally cause them to be relegated as a primarily administrative, keep-the-lights-on function. Here's how the conception of the growing Web OS can describe how to strategically align our businesses with the world's largest marketplace.

Enterprise 2.0: Finding success on the frontiers of social business

Dion Hinchcliffe — Wed, 02 Sep 2009 19:48:00 +0000

My recent exploration of the potential causes of Enterprise 2.0 failures here on ZDNet sparked a critical discussion in the blogosphere of enterprise social computing and its overall appropriateness, motivations, and benefits to business. In particular, well-known contrarian Dennis Howlett weighed in last week with fairly severe criticism of Enterprise 2.0 which ultimately resulted in a direct response from Andrew McAfee, coiner of the term. I recap the facts and the latest discussion and explain why social tools in the workplace, if history is any guide, are almost certainly inevitable.