The Process Ninja http://www.theprocessninja.com/ The Process Revolution Starts Here en-GB Thu, 16 May 2013 19:20:00 +1000 http://www.typepad.com/ http://www.rssboard.org/rss-specification 34151theprocessninja/CNUVhttp://feedburner.google.com The Straw Point: How Process Can Win or Lose Customers http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/3zt1F_4b0H0/the-straw-point-how-process-can-win-or-lose-customers.html http://www.theprocessninja.com/2013/05/the-straw-point-how-process-can-win-or-lose-customers.html
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]]> BPM Broken Processes CEM Method Customer Experience Outside-in The Process Ninja Thu, 16 May 2013 19:20:00 +1000 http://www.theprocessninja.com/2013/05/the-straw-point-how-process-can-win-or-lose-customers.html If a Process Isn't Documented - Does it Exist? http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/KeJW57shup8/if-a-process-isnt-documented-does-it-exist.html http://www.theprocessninja.com/2013/05/if-a-process-isnt-documented-does-it-exist.html
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]]> Broken Processes Communication Procedures Process Improvement The Process Ninja Thu, 09 May 2013 20:21:00 +1000 http://www.theprocessninja.com/2013/05/if-a-process-isnt-documented-does-it-exist.html Free Whitepaper: A Practical Guide to Planning & Running Process Improvement Workshops http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/qNMU-0VufPA/free-whitepaper-a-practical-guide-to-planning-running-process-improvement-workshops.html http://www.theprocessninja.com/2013/04/free-whitepaper-a-practical-guide-to-planning-running-process-improvement-workshops.html
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]]> CEM Method Customer Experience Facilitation Process Improvement The Process Ninja Mon, 29 Apr 2013 11:02:12 +1000 http://www.theprocessninja.com/2013/04/free-whitepaper-a-practical-guide-to-planning-running-process-improvement-workshops.html Process Glue - Explaining the Benefits of a BPMS http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/_wMNlp1NFf4/process-glue-explaining-the-benefits-of-a-bpms.html http://www.theprocessninja.com/2013/04/process-glue-explaining-the-benefits-of-a-bpms.html
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]]> BPM BPM Software BPMS ERP Web/Tech The Process Ninja Tue, 16 Apr 2013 15:38:29 +1000 http://www.theprocessninja.com/2013/04/process-glue-explaining-the-benefits-of-a-bpms.html Is ERP a Ready Made Meal in the Supermarket of Process? http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/I1HcscQMrfo/is-erp-a-ready-made-meal-in-the-supermarket-of-process.html http://www.theprocessninja.com/2013/04/is-erp-a-ready-made-meal-in-the-supermarket-of-process.html
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]]> BPM BPM Software BPMS ERP The Process Ninja Thu, 04 Apr 2013 21:44:00 +1100 http://www.theprocessninja.com/2013/04/is-erp-a-ready-made-meal-in-the-supermarket-of-process.html Pain on the Plane Again - Why Air Travel is Still The Worst Customer Experience http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/vrpZKF5S1Gw/pain-on-the-plane-again-how-air-travel-is-still-the-worst-customer-experience.html http://www.theprocessninja.com/2013/03/pain-on-the-plane-again-how-air-travel-is-still-the-worst-customer-experience.html
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]]> BPM Broken Processes Customer Experience Outside-in The Process Ninja Thu, 21 Mar 2013 11:42:43 +1100 http://www.theprocessninja.com/2013/03/pain-on-the-plane-again-how-air-travel-is-still-the-worst-customer-experience.html Subscribers: Please Read This Very Important Announcement http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/19UJYe1IGW4/subscribers-please-read-this-very-important-announcement.html http://www.theprocessninja.com/2013/03/subscribers-please-read-this-very-important-announcement.html
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]]> About This Blog The Process Ninja Fri, 01 Mar 2013 11:11:18 +1100 http://www.theprocessninja.com/2013/03/subscribers-please-read-this-very-important-announcement.html Videos - Outside-in Thinking Meets BPM http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/pQrITPvbZek/videos-outside-in-thinking-meets-bpm.html http://www.theprocessninja.com/2013/02/videos-outside-in-thinking-meets-bpm.html
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]]> BPM CEM Method Customer Experience The Process Ninja Fri, 22 Feb 2013 10:31:00 +1100 http://www.theprocessninja.com/2013/02/videos-outside-in-thinking-meets-bpm.html An Overview of Six Sigma http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/TM_A_AVBhy4/an-overview-of-six-sigma.html http://www.theprocessninja.com/2013/02/an-overview-of-six-sigma.html
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]]> Process Improvement Six Sigma The Process Ninja Mon, 18 Feb 2013 12:16:18 +1100 http://www.theprocessninja.com/2013/02/an-overview-of-six-sigma.html Free Whitepaper: Linking Process, Procedures & Business Requirements to Successful Customer Outcomes http://feedproxy.google.com/~r/theprocessninja/CNUV/~3/bL2OGQVj3Gw/free-whitepaper-linking-process-procedures-business-requirements-to-successful-customer-outcomes.html http://www.theprocessninja.com/2013/02/free-whitepaper-linking-process-procedures-business-requirements-to-successful-customer-outcomes.html
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]]> CEM Method Customer Experience Innovation Outside-in Procedures Process Improvement The Process Ninja Thu, 07 Feb 2013 15:42:47 +1100 http://www.theprocessninja.com/2013/02/free-whitepaper-linking-process-procedures-business-requirements-to-successful-customer-outcomes.html