https://thelettertwo.com Analysis on tech news from a journalist with a marketing perspective Thu, 01 Oct 2026 15:10:36 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.2 https://i0.wp.com/thelettertwo.com/wp-content/uploads/2023/01/cropped-TLT_favicon_512x512_color-1.png?fit=32%2C32&ssl=1 https://thelettertwo.com 32 32 214271315 https://thelettertwo.com/2026/10/01/aws-well-architected-agent/ https://thelettertwo.com/2026/10/01/aws-well-architected-agent/#respond Thu, 01 Oct 2026 20:00:00 +0000 https://thelettertwo.com/?p=34263

Amazon Web Services (AWS) on Thursday released a public preview of its Well-Architected Agent, an AI service designed to examine a customer’s cloud infrastructure, compare it against the company’s standards for how systems should be built, and return specific fixes. AWS described it as working like an experienced cloud architect, which is a notable framing […]]]> https://thelettertwo.com/2026/10/01/aws-well-architected-agent/feed/ 0 34263 https://thelettertwo.com/2026/10/01/aws-strands-decider-2b/ https://thelettertwo.com/2026/10/01/aws-strands-decider-2b/#respond Thu, 01 Oct 2026 16:00:00 +0000 https://thelettertwo.com/?p=34266

In the 16 months since Amazon Web Services (AWS) released Strands Agents, its open-source SDK for building AI agents, the project has steadily grown beyond that original toolkit. Since then, the company has added a labs program for experimenting with new approaches to agentic AI and released a harness for running agents, among other things. […]]]> https://thelettertwo.com/2026/10/01/aws-strands-decider-2b/feed/ 0 34266 https://thelettertwo.com/2026/10/01/servicenow-flow-ai-help-desk-slack-teams/ https://thelettertwo.com/2026/10/01/servicenow-flow-ai-help-desk-slack-teams/#respond Thu, 01 Oct 2026 13:00:00 +0000 https://thelettertwo.com/?p=34258

IT teams spend much of their time solving the same problems again and again, from password resets to questions about company policy. ServiceNow’s new service, Flow, is built around a simple idea: once someone resolves one of those requests in a Slack or Microsoft Teams conversation, they can click a single button, and Flow will […]]]> https://thelettertwo.com/2026/10/01/servicenow-flow-ai-help-desk-slack-teams/feed/ 0 34258 https://thelettertwo.com/2026/09/29/oracle-fusion-claw-openclaw-runtime/ https://thelettertwo.com/2026/09/29/oracle-fusion-claw-openclaw-runtime/#respond Tue, 29 Sep 2026 12:00:00 +0000 https://thelettertwo.com/?p=34256

In most hospitals, someone has the job of making sure there are enough nurses on every floor for every shift, and on a bad morning, working that out can take the better part of a day. Oracle says its software can now do the same work in minutes and, if the hospital allows it, change […]]]> https://thelettertwo.com/2026/09/29/oracle-fusion-claw-openclaw-runtime/feed/ 0 34256 https://thelettertwo.com/2026/09/25/microsoft-copilot-rebuilt-home-code-autopilot/ https://thelettertwo.com/2026/09/25/microsoft-copilot-rebuilt-home-code-autopilot/#respond Fri, 25 Sep 2026 12:00:00 +0000 https://thelettertwo.com/?p=34226

In 1981, a multinational company that wanted to know what the next financial quarter looked like had to piece the answer together from interoffice memos and faxes, each moving from desk to desk until someone could reconcile the numbers. That labor-intensive process disappeared with the introduction of the Excel spreadsheet, which traveled as an email […]]]> https://thelettertwo.com/2026/09/25/microsoft-copilot-rebuilt-home-code-autopilot/feed/ 0 34226 https://thelettertwo.com/2026/09/24/adobe-gemini-acrobat-claude/ https://thelettertwo.com/2026/09/24/adobe-gemini-acrobat-claude/#respond Thu, 24 Sep 2026 13:00:00 +0000 https://thelettertwo.com/?p=34221

As promised, Adobe has brought professional-grade tools from Photoshop, Lightroom, Express, and Firefly to Google Gemini, putting them within reach of the chatbot’s more than one billion monthly users. Gemini users describe what they want to create in plain language, and Adobe handles the work, picking the right tools and applying the edits without anyone […]]]> https://thelettertwo.com/2026/09/24/adobe-gemini-acrobat-claude/feed/ 0 34221 https://thelettertwo.com/2026/09/22/okta-launches-blueprint-alliance-to-set-standards-for-securing-enterprise-ai-agents/ https://thelettertwo.com/2026/09/22/okta-launches-blueprint-alliance-to-set-standards-for-securing-enterprise-ai-agents/#respond Tue, 22 Sep 2026 16:15:08 +0000 https://thelettertwo.com/?p=34194

Unsanctioned agents. Borrowed credentials. Agents exceeding orders. These are the things that keep enterprise security teams up at night. Software vendors have shipped tools to rein them in, but Okta argues those efforts are piecemeal. It’s like trying to empty the ocean with a teaspoon. That’s why on Wednesday at its annual Oktane conference, the […]]]> https://thelettertwo.com/2026/09/22/okta-launches-blueprint-alliance-to-set-standards-for-securing-enterprise-ai-agents/feed/ 0 34194 https://thelettertwo.com/2026/09/22/handshake-ai-skills-studio-free-ai-training/ https://thelettertwo.com/2026/09/22/handshake-ai-skills-studio-free-ai-training/#respond Tue, 22 Sep 2026 13:00:00 +0000 https://thelettertwo.com/?p=34189

In June, Handshake, the self-described “career network for the AI economy,” acquired the AI-native learning platform Uplimit. Handshake said it was the first step in building a skills studio that connects skill development to career opportunities. Today, that learning hub is now open and free for any job seeker looking to reskill or upskill to […]]]> https://thelettertwo.com/2026/09/22/handshake-ai-skills-studio-free-ai-training/feed/ 0 34189 https://thelettertwo.com/2026/09/21/aws-strands-harness/ https://thelettertwo.com/2026/09/21/aws-strands-harness/#respond Mon, 21 Sep 2026 16:00:00 +0000 https://thelettertwo.com/?p=34187

Amazon Web Services (AWS) has a new tool for developers. On Monday, the company released its Strands harness, a ready-to-run agent that can search the web, run commands, edit files, remember what it did yesterday, and hand off work to helper agents. The only thing that’s missing is the intelligence to direct it. That’s the […]]]> https://thelettertwo.com/2026/09/21/aws-strands-harness/feed/ 0 34187 https://thelettertwo.com/2026/09/17/hubspot-puts-breeze-assistant-in-charge-of-its-ai-agents/ https://thelettertwo.com/2026/09/17/hubspot-puts-breeze-assistant-in-charge-of-its-ai-agents/#respond Fri, 18 Sep 2026 02:48:09 +0000 https://thelettertwo.com/?p=34183

HubSpot knows workers use multiple AI agents, but they don’t have time to manage them or even figure out which one best suits the job. So, to make things easier, the company this week decided to put its newly upgraded Breeze Assistant in charge, empowering it to coordinate other agents on the HubSpot platform. In […]]]> https://thelettertwo.com/2026/09/17/hubspot-puts-breeze-assistant-in-charge-of-its-ai-agents/feed/ 0 34183