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	<title>SuperTommy - Tommy Leung</title>
	
	<link>http://www.supertommy.com/blog</link>
	<description>Game Marketer. Game Developer. Libertarian.</description>
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		<title>Firing Friends</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/QJ4JqaCdh6o/</link>
		<comments>http://www.supertommy.com/blog/2010/07/20/firing-friends/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 22:38:52 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[firing friends]]></category>
		<category><![CDATA[friends]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=388</guid>
		<description><![CDATA[Firing friends is like a box of blueberries, you keep the good ones and discard the rest.]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;">
<p>I got a specific e-mail about a year ago. I did not read it. I didn&#8217;t want to read it. I didn&#8217;t care what was said. I marked it as read in GMail and forgot about it. I decided to open it a year later. I don&#8217;t know why I had the urge to read it but, I could have gone without ever remembering that e-mail.</p>
<p>Actually, I didn&#8217;t even read it. I just skimmed it and read parts. It was useless in every way. About as senseless and idiotic as the person who wrote it. My life hasn&#8217;t suffered without this person. In fact, it might be better because I haven&#8217;t seen this person.</p>
<p>Firing people from my life isn&#8217;t a rare occurrence. I&#8217;m not saying I fire people from my life all the time but, sometimes you need to fire some of them. The energy to deal with them will drastically reduce the quality of relationships you have with others. And that&#8217;s unfair.</p>
<p style="text-align: center;"><img class="size-full wp-image-401    aligncenter" title="Blueberries" src="http://www.supertommy.com/blog/wp-content/uploads/2010/07/Blueberries4.jpg" alt="" width="280" height="274" /></p>
<p>Like a box of blueberries, you keep the good ones and discard the rest.</p>

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		<item>
		<title>Falling in Love with FreshDirect</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/DWSuhxyNhrw/</link>
		<comments>http://www.supertommy.com/blog/2010/07/18/falling-in-love-with-freshdirect/#comments</comments>
		<pubDate>Sun, 18 Jul 2010 04:23:15 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[female hysteria]]></category>
		<category><![CDATA[food]]></category>
		<category><![CDATA[food inc]]></category>
		<category><![CDATA[freshdirect]]></category>
		<category><![CDATA[jetblue]]></category>
		<category><![CDATA[local produce]]></category>
		<category><![CDATA[organic]]></category>
		<category><![CDATA[purple cow]]></category>
		<category><![CDATA[seth godin]]></category>
		<category><![CDATA[supermarkets]]></category>
		<category><![CDATA[virgin]]></category>
		<category><![CDATA[zappos]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=386</guid>
		<description><![CDATA[I don't believe in love at first sight. And it's true, I've only known FreshDirect for a week. But, it might be love. I've never loved a supermarket or grocery store. What is there to love? They are all about the same. Boring.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/07/freshdirect-logo.png"><img class="alignleft size-medium wp-image-390" title="FreshDirect" src="http://www.supertommy.com/blog/wp-content/uploads/2010/07/freshdirect-logo-300x81.png" alt="" width="210" height="57" /></a>I don&#8217;t believe in love at first sight. And it&#8217;s true, I&#8217;ve only known FreshDirect for about a week. But it might be love. I&#8217;ve never loved a supermarket or grocery store. What is there to love? They are all about the same. Boring.</p>
<p>None of them really care about you or even pretend to care. And honestly, you don&#8217;t have any loyalties to them. You&#8217;re shopping with whomever has a sale this week. It could be that one today and this one tomorrow. Whichever one is more convenient at the time.</p>
<p>There are some exceptions. Trader Joe&#8217;s comes to mind. I like Trader Joe&#8217;s. But, they&#8217;ve never wow-ed me.</p>
<p>When you are someone who reads <a href="http://sethgodin.typepad.com/" target="_blank">Seth Godin</a>&#8216;s books and blogs, you come to believe that phenomenal customer exists but, you&#8217;ve never really experienced it. Almost frustrating.</p>
<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/07/unicorn.jpg"><img class="alignright size-medium wp-image-391" title="Unicorn" src="http://www.supertommy.com/blog/wp-content/uploads/2010/07/unicorn-240x300.jpg" alt="" width="216" height="270" /></a>That <a href="http://www.sethgodin.com/purple/" target="_blank">purple cow</a> is really more like a unicorn. You&#8217;ve heard about it. Heard great things but, you&#8217;ve never actually seen one. You&#8217;ve seen horses but, not really a unicorn. Similar but, not quite there.</p>
<p>It&#8217;s hard to find but, once you find it there is no going back. Nothing else compares. Not having it will make you irritable; you curse out the morons who just don&#8217;t do it right. Much like the once-common disease known as <a href="http://en.wikipedia.org/wiki/Female_hysteria" target="_blank">female hysteria</a>. Symptoms included: faintness, nervousness, insomnia, irritability, and &#8220;a tendency to cause trouble&#8221;. The treatment was simple: orgasm.</p>
<p>Let&#8217;s be honest, that does solve many problems.</p>
<p>So how do I know that this thing with FreshDirect might just be real? FreshDirect has a lot going for it. The food is amazing. Shopping for locally grown produce is exhilarating. Knowing that you could have driven to the small family farm where your food came from is oddly assuring.</p>
<p>Lab coat wearing scientists can say that the nutrition content is identical to traditionally farmed produce. I&#8217;d say their tests are obviously flawed. The food tastes different. It looks different. It is not identical. They can take their conclusions, <a href="http://www.youtube.com/watch?v=EH6tDTmT-hc" target="_blank">turn it sideways, and stick it straight</a> in their filing cabinets.</p>
<p>And if <a href="http://en.wikipedia.org/wiki/2012_phenomenon" target="_blank">2012</a> really does bring the end of the world, I&#8217;d like to know that there are farms around me. Apocalypse or not, I still have to eat.</p>
<p>You&#8217;ve probably also seen <a href="http://www.foodincmovie.com/" target="_blank">Food, Inc.</a> I have. If you haven&#8217;t, you should. We can grow healthy, high-quality food without factory farms. Those who say it&#8217;s impossible are contradicting the fundamental way in which agriculture and factory farms came to be: the free market. People demanded food and we found a way to grow more of it using less and less space. Awesome.</p>
<p>Today, we want good food. The market will find a way. It always does. And it won&#8217;t destroy the planet as we know it because it&#8217;ll take 1000000x&#8211;guesstimate&#8211;the land to raise all these cows, chickens, pigs, etc. humanely and organically. Like I said, the market will find a way. If there is legitimate market demand, it will happen. For now, prices will be sky high. This is how the market works.</p>
<p>But, this love is not just about the food. I love the food. I do. But, there&#8217;s more. It&#8217;s Katie and Allie at FreshDirect.</p>
<p>My FreshDirect order was scheduled for the 11 &#8211; 1PM time slot. I got up at around 10. I was out last night but, not that late. I slept in anyway. I like doing that. It&#8217;s a Saturday.</p>
<p>I did my Saturday morning stuff: shower, breakfast, Facebook, etc. I was expecting a delivery any time between 11AM and 1PM so I took that as an opportunity to catch up on some blogs and other readings. I also let my Roomba do it&#8217;s thing&#8211;I&#8217;m delegating.</p>
<p>1PM came and went and nothing. No FreshDirect delivery. I figured they were running late. Then it was 1:45. Well, that&#8217;s quite late&#8211;I think that can be considered being stood up. So I checked the website and their FAQs. Late deliveries usually result in a call to notify you. Well, I didn&#8217;t get that. Maybe there was an issue? I sent Customer Service an e-mail.</p>
<p>They respond to e-mails in roughly 1 &#8211; 3 hours according to their site&#8211;in reality, they did it much fast. I took the wait time to clean my kitchen. I had to do it eventually so might as well do it while I&#8217;m in a holding pattern anyway.</p>
<p>I got a reply shortly:</p>
<blockquote><p>I am very sorry to hear that your order #XXXXXXX did not arrive between the 11-1pm delivery timeslot you requested.</p>
<p>I have contacted the delivery team and they informed me that your order was scanned as delivered at 10:34am. Since the route is done for the day we were unable to confirm this with the driver. I suggest checking outside your door or with your doorman if applicable. If you are still unable to locate your order please call us at 212-796-8002 so we can investigate this issue further or set up a re-delivery  for another day. I am very sorry for the inconvenience.</p>
<p>I’d like to thank you for giving us the opportunity to help solve your problem.  If, for any reason you’re dissatisfied with how we resolved your problem, or need further assistance, please feel free to e-mail us directly by responding to this e-mail or call us at 212-796-8002.</p>
<p>Your satisfaction is our number one priority!</p>
<p>Sincerely,</p>
<p>Katie</p></blockquote>
<p>The response was timely and personable. I can tell there&#8217;s template customer service copy but, a real person also wrote some of that. Unlike when I send my Senators a message and they send me back a blanket response of bullshit. Not so fond of that.</p>
<p>So I read that and went to check my door. I may have been in the shower at 10:34AM and if they got into the building without buzzing me then I would have never known.</p>
<p>I open my door and 4 FreshDirect boxes were staring at me. Awesome! I brought them in and unpacked everything. I then went to send a reply to customer service to let them know that it all worked out fine.</p>
<blockquote><p>hey Katie (or whomever this reply gets to in customer service),</p>
<p>My order was stacked outside my apartment. lol, thanks. I was just expecting to be buzzed and all that. My building door hasn&#8217;t been functioning correctly recently so I should have guessed.</p>
<p>Anyway, thanks a lot! Came in perfect condition as usual!</p></blockquote>
<p>So, I was totally fine with what happened. I&#8217;m not new to deliveries. UPS and FedEx screws up every once in a while. USPS screws up about as much as they successfully deliver a package&#8211;standard government quality.</p>
<p>So I thought that was that. I wanted to let them know that everything was fine since Katie actually took time to give me real suggestions. I figured someone would probably read it and file it away. That&#8217;s not what happened. And that&#8217;s how you wow a customer.</p>
<p>A while later, I got another reply from FreshDirect customer service saying this:</p>
<blockquote><p>Thank you for emailing FreshDirect. I am sorry to hear that your order was left unattended.</p>
<p>Upon reviewing your account I see that your order was delivered at 10:45am. I have issued a store credit in the amount of $5.79, for your delivery fee. You will receive an email regarding this credit once it has finished processing and ready to use.</p>
<p>I’d like to thank you for letting us know what occurred and giving us the opportunity to help solve your problem.  If, for any reason you’re dissatisfied with how we resolved your problem, or need further assistance, please feel free to e-mail us directly by responding to this e-mail or call us at 212-796-8002.</p>
<p>Your satisfaction is our number one priority!</p>
<p>Sincerely,<br />
Allie</p></blockquote>
<p>Honestly, I had no expectations. I thought my order was fine. What I ordered arrived in a condition I expected. All was well. FreshDirect didn&#8217;t need to do anything more and this blog post would have never been written.</p>
<p>Any marketing student who paid attention in their <a href="http://en.wikipedia.org/wiki/Customer_relationship_management" target="_blank">CRM </a>class can tell you about perceptions and expectations. This is classic exceeding of expectations. It&#8217;s simple and it works.</p>
<p>I&#8217;m pretty confident Katie and Allie didn&#8217;t go to work today expecting to be written about in a blog later that day. But it happens when you wow your customers. Zappos is the classic case study of delivering happiness. I have never shopped with Zappos so I can&#8217;t attest to anything. Certainly, if Zappos does an even better job that FreshDirect then I don&#8217;t know if I can handle it.</p>
<p>(Okay JetBlue, I like your customer service too&#8211;just in case you were getting jealous there. And Virgin&#8211;I like you too.)</p>
<p>Aren&#8217;t we all just used to terrible customer service? The person tasked with servicing you is either a robot or is reading a script as if they were a robot. You know, &#8220;unplug your modem, wait 10 seconds, and plug it back in&#8221;. That kind of customer service. You&#8217;d think that after all the years of telling customers exactly that, they&#8217;d figure we probably already tried that one before waiting 40 minutes.</p>
<p>And so for all those reasons, I think I may be falling in love with FreshDirect. Can you blame me? :)</p>

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		<item>
		<title>The Internship You Don’t Want</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/woui_zXMZh8/</link>
		<comments>http://www.supertommy.com/blog/2010/07/13/the-internship-you-dont-want/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 19:16:39 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[college graduate]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[google-ability]]></category>
		<category><![CDATA[googleability]]></category>
		<category><![CDATA[internship]]></category>
		<category><![CDATA[jobs]]></category>
		<category><![CDATA[meaningful work]]></category>
		<category><![CDATA[recession]]></category>
		<category><![CDATA[resume]]></category>
		<category><![CDATA[resume is dead]]></category>
		<category><![CDATA[resume is dying]]></category>
		<category><![CDATA[work]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=374</guid>
		<description><![CDATA[You don't need to build up your resume with activities that aren't too different from wasting time. You need to build up your Google-ability. Do work that can be found. Do work that is meaningful. That you can point to and be proud to say that you were a part of it.]]></description>
			<content:encoded><![CDATA[<p>The economy is still in the toilet. We&#8217;ve been constantly told the recovery is right around the corner. We turn that corner and the recovery is <a href="http://www.nytimes.com/2010/07/07/business/economy/07generation.html?_r=1&amp;src=busln" target="_blank">no where to be seen</a>. It&#8217;s bad for the <a href="http://www.supertommy.com/blog/2010/06/03/finished-college-and-jobless/" target="_blank">recently graduated</a> and for those of us who just cruised along during the boom&#8211;you now <a href="http://www.supertommy.com/blog/2010/05/23/invest-in-you/" target="_blank">need a real skill</a> to stay employed.</p>
<p>Some of us are of the  mindset that things will get back to <em>normal</em> once we hit that corner&#8211;back to being employed to do almost nothing and to do it only slightly better than the lowest common denominator. That is never coming back. That way is over.</p>
<p>People need to wake up. We aren&#8217;t. At least, not all of us are. I recently saw this on my Facebook feed:</p>
<p style="text-align: center;"><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/07/auselessinternship.png"><img class="size-full wp-image-375  aligncenter" title="auselessinternship" src="http://www.supertommy.com/blog/wp-content/uploads/2010/07/auselessinternship.png" alt="" width="532" height="83" /></a></p>
<p>This is the mindset that you just need to ride out the recession. Spend the minor effort now when nothing is going on anyway to put things that <em>look good</em> on your resume. This is an &#8220;easy job, looks good on resume&#8221;. Doesn&#8217;t say anything about what you would learn&#8211;if anything. An internship that nets you no new knowledge is about as good as doing nothing.</p>
<p>I&#8217;m not criticizing the person offering this position. I&#8217;m criticizing the attitude behind it. This attitude is too prevalent. There are a lot of people who believe that things will return to the way they were. But it won&#8217;t. The resume is dying.</p>
<p>In a time not too far from now, a resume will be useless. It is almost useless today. I see plenty of people who look good on paper but, can&#8217;t do any real work to save their lives.</p>
<p>You don&#8217;t need to build up your resume with activities that aren&#8217;t too different from wasting time. You need to build up your Google-ability. Do work that can be found. Do work that is meaningful. That you can point to and be proud to say that you were a part of it.</p>
<p>You don&#8217;t need an easy job that looks good on a resume.</p>

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		<item>
		<title>Nothing Wrong With Nice</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/WgfEtECSPxs/</link>
		<comments>http://www.supertommy.com/blog/2010/07/07/nothing-wrong-with-nice/#comments</comments>
		<pubDate>Wed, 07 Jul 2010 20:42:20 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[nice]]></category>
		<category><![CDATA[nice girls]]></category>
		<category><![CDATA[nice girls don't get the corner office]]></category>
		<category><![CDATA[nice guys]]></category>
		<category><![CDATA[nice guys finish last]]></category>
		<category><![CDATA[power of nice]]></category>
		<category><![CDATA[real nice]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=358</guid>
		<description><![CDATA[There's nothing wrong with being nice. There's a hoard of pretend nice but, the real ones do get ahead.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/07/smiley_face.jpg"><img class="alignleft size-full wp-image-366" title="Smile!" src="http://www.supertommy.com/blog/wp-content/uploads/2010/07/smiley_face.jpg" alt="" width="168" height="168" /></a>One of my favorite books is <a href="http://www.amazon.com/Power-Nice-Conquer-Business-Kindness/dp/0385518927/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1278532570&amp;sr=8-1" target="_blank">The Power of Nice</a>. In fact, it&#8217;s fundamental to how I am&#8211;another fundamental book is <a href="http://www.amazon.com/Whatever-You-Think-Opposite/dp/1591841216/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1278532939&amp;sr=1-1" target="_blank">Whatever You Think Think The Opposite</a>. There is a stigma associated with being nice. As if being nice is bad for you. A commonly known saying is that nice guys finish last. I beg to <a href="http://www.telegraph.co.uk/news/picturegalleries/howaboutthat/7205453/Nice-guys-dont-finish-last-study-finds.html" target="_blank">differ</a>.</p>
<p>And this isn&#8217;t just a matter for guys. There&#8217;s a popular book titled <a href="http://www.amazon.com/Nice-Girls-Dont-Corner-Office/dp/0446693316/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1278532316&amp;sr=1-1" target="_blank">Nice Girls Don&#8217;t Get The Corner Office</a>. I haven&#8217;t read the book but, the title pushes the idea that being nice is a negative.</p>
<p>I think the problem lies in how we define &#8220;nice&#8221;. That word has been used to describe me countless times at countless ages. I&#8217;ve heard it a bit often recently. And it&#8217;s probably true, I am nice.</p>
<p><strong>But then, there&#8217;s those who are <em>&#8220;nice&#8221;</em>.</strong></p>
<p>There are people who are <em>&#8220;nice&#8221;</em> because they want something from you. I never want anything from you. Whatever I do, I do it because I want to do it. No strings.</p>
<p>There are people who are <em>&#8220;nice&#8221;</em> because they have no opinions of their own. They&#8217;ll do whatever you say. They aren&#8217;t nice, they are weak. I&#8217;m thoroughly opinionated and possibly hardheaded. I&#8217;ll listen and try to understand where you are coming from but, I will not change my mind simply because you don&#8217;t like my point of view. Tough luck.</p>
<p>There are people who are <em>&#8220;nice&#8221;</em> because they want to known as being nice. They are about as fake as it gets. They are nice and cheery on the outside and plotting your demise on the inside. They&#8217;ll resent doing that favor for you but, show you nothing but smiles while doing it.</p>
<p>Who would like to deal with any one of these <em>&#8220;nice&#8221; </em>people in business or in personal relationships?<strong> Let&#8217;s be honest, no one likes a <em>con-man</em>, a <em>push-over</em>, or a <em>fake</em>.</strong> Whether they want to disguise themselves behind a veil of <em>&#8220;nice&#8221;</em> is irrelevant. They aren&#8217;t what they seem.</p>
<p>There are the truly nice. The truly good. Those who do good things because it&#8217;s a good thing to do. Those who believe in themselves and are perfectly okay with others disagreeing. Those who will tell you like it is because that&#8217;s what it is. They won&#8217;t con you, bore you, or lie to you.</p>
<p>And they do get ahead. In every aspect and with a clear conscience.</p>

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		<item>
		<title>When Ideas Have Sex</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/lrUIBaY8o_o/</link>
		<comments>http://www.supertommy.com/blog/2010/06/30/when-ideas-have-sex/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 04:46:03 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[comparative advantage]]></category>
		<category><![CDATA[humans]]></category>
		<category><![CDATA[ideas]]></category>
		<category><![CDATA[ideas sex]]></category>
		<category><![CDATA[sex]]></category>
		<category><![CDATA[trade]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=304</guid>
		<description><![CDATA[The fastest way to come up with new ideas is to let ideas have sex. Whether the conceived ideas are good or bad is of little importance. Bad ideas will die a premature death. Only the good ideas will survive.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/06/pink-lightbulb.jpg"><img class="size-full wp-image-345 alignright" title="Sexy Pink Idea" src="http://www.supertommy.com/blog/wp-content/uploads/2010/06/pink-lightbulb.jpg" alt="" width="150" height="150" /></a>The fastest way to come up with new ideas is to let ideas have sex. Whether the conceived ideas are good or bad is of little importance. Bad ideas will die a premature death. Only the good ideas will survive.</p>
<p>No great ideas came about by themselves. Individuals are credited with being the first to invent or discover something but, that ignores all the work that had gone before to make it possible for this one individual to get there.</p>
<p>It is impossible for the first man to invent a pencil on his own no matter how smart he was. Firstly, he wouldn&#8217;t have any time left to invent after he&#8217;s done hunting and gathering. The sole effort of getting enough to eat takes up most of the daylight hours. The rest of the time is used to ensure that wild animals don&#8217;t kill him at night.</p>
<p>The only way for him to get time to do things other than find food and have a safe shelter is to cooperate with another person. One person finds food and the other builds a shelter. At the end of the day, both have food and shelter in half the time it would have otherwise took them to do it alone.</p>
<p>This is no new revelation. Economists call this comparative advantage. You trade one thing for another. In this case, these two primitive humans are trading food for shelter and vice versa. Both are better off.</p>
<p>In fact, there is no other way for humans to prosper.  There is nothing as uniquely human as trade. Trade is why we are the most dominate life form on the planet. It is why other species of upright apes are no longer with us. They didn&#8217;t trade. We did.</p>
<p>No other creature on the planet trades like we do. You never see a dog offer another dog a bone for a rope. It is an idea that is inconceivable to them.</p>
<p>Modern society is built on top of the idea of trade. Everything from our computers to our food is made possible by trade&#8211;the trade of goods, services, and ideas.</p>
<p>This blog software that I use came about by the contributions and ideas of thousands of people. Most of whom I will never know. The design, the technology, and the architecture has been built over time little by little. Idea by idea.</p>
<p>They are then glued together by a much smaller group of people to create a tool that has enabled millions of people to write about the mundane to the world changing.</p>
<p>This happened because a lot of ideas had a lot of sex.</p>

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		<item>
		<title>True to Me</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/exkbZVh-vlg/</link>
		<comments>http://www.supertommy.com/blog/2010/06/10/true-to-me/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 05:04:37 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[doing the right thing]]></category>
		<category><![CDATA[family]]></category>
		<category><![CDATA[gifts]]></category>
		<category><![CDATA[lying]]></category>
		<category><![CDATA[principles]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=299</guid>
		<description><![CDATA[Giving gifts because you have to is not a gift. It's actually a lie. It's telling someone you care when you don't.]]></description>
			<content:encoded><![CDATA[<p>I visited my parents a couple of weeks ago. My Dad told me that we were going to have a family dinner for my grandfather in a couple of weeks. It&#8217;s his birthday soon. Sure, we do this every year. Most of my Aunts, Uncles, and cousins show up and we hang out. It&#8217;s a good time.</p>
<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/06/gift-guide.jpg"><img class="alignleft size-medium wp-image-300" title="Gifts show we care" src="http://www.supertommy.com/blog/wp-content/uploads/2010/06/gift-guide-203x300.jpg" alt="" width="183" height="270" /></a>But, this time, for some reason, my Dad decided to tell me that I should give my grandfather a gift. Actually, just money. My Dad said it would look good.</p>
<p>Oh? Look good to who?</p>
<p>I didn&#8217;t like the idea. It wasn&#8217;t about the money. It was the principle. I&#8217;m not close to my grandfather. In fact, none of the younger generation are. His reputation is that of the grumpy old man.</p>
<p>He doesn&#8217;t talk, he just grumbles and frowns. He yells at the younger kids trying to talk to their mothers when there&#8217;s a game of <a href="http://en.wikipedia.org/wiki/Mahjong" target="_blank">Mahjong</a> going on. Apparently, he considers these kids a disturbance slowing down his game. He&#8217;s a real charmer.</p>
<p>He&#8217;s old. He gets a pass. No one calls him on it.</p>
<p>He can&#8217;t connect with the young. We don&#8217;t speak the same language. And the language that we both understand&#8211;body language&#8211;is always negative. In no society is that a way to build a relationship. But that is the reality.</p>
<p>I give gifts because I care about the person I&#8217;m gifting. Whether its a gift for no reason or a gift because of an occasion. I do it because I care. I put energy into it. Giving gifts because you have to is not a gift. It&#8217;s actually a lie. It&#8217;s telling someone you care when you don&#8217;t.</p>
<p>I don&#8217;t like to lie.</p>
<p>My Dad either didn&#8217;t understand where I was coming from or just didn&#8217;t care. He didn&#8217;t seem particularly happy afterwards.</p>
<p>But, I will not diminish the value of every gift I&#8217;ve ever given so that I can put on a show. By no means will I knowingly compromise my principles to project a specific appearance. A compromise here, a compromise there, and before I know it I&#8217;ll be ready to become a politician.</p>
<p>Those who want to judge me are free to. I don&#8217;t care. I&#8217;m super because of what I do. Not because of what others aren&#8217;t doing. I don&#8217;t measure myself based on how others are failing. If anything, I want to be awesome when everyone else is awesome. It&#8217;s not a victory to kick someone when they&#8217;re down.</p>
<p>I have always felt strongly about principles. I don&#8217;t pick up money off the floor. I&#8217;m not talking about coins. I have come across lost bills on more than one occasion. There was one time where I remember seeing about $60 on the floor. I didn&#8217;t pick it up.</p>
<p>Why?</p>
<p>Well, it&#8217;s not mine. If I picked it up, the person who did lose it will never be able to come back and find it. Yes, it&#8217;s a non-practical way to think. Someone else will walk by and pick it up and the original person who lost it won&#8217;t get it anyway. I understand that. But, it also means that I didn&#8217;t steal it. At the end of the day, that&#8217;s just more important to me than a guilty splurge I can have with $60.</p>
<p>Almost $1000 was accidentally deposited into my bank account recently. I viewed the deposit slip online. The bank teller confused a number and put the money in my account. I saw it at night. I went to the bank the next day to get it corrected. I&#8217;m not an angel.</p>
<p>This error would have been corrected regardless of whether I did anything. I understand that. But, I went to the bank at my earliest convenience because whoever deposited that money might have needed it. It also wasn&#8217;t mine. The only right thing to do was to get it corrected as soon as possible.</p>
<p>My Mom has this story of me when I was little. I used to go to preschool in Manhattan and she would pick me up after work. She would also have food for me. We would take the train home to Brooklyn. I would only eat it if I was seated. I really don&#8217;t know why I wouldn&#8217;t if I was standing. From what I can gather from my Mom, it was because I wanted to do it the right way.</p>
<p>That sounds like me. I like to do things for the right reasons.</p>
<p>This is how I&#8217;ve been for as long as I&#8217;ve been. It&#8217;s true to me. And I like it.</p>

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		<title>Finished College and Jobless</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/Qly533Wylv0/</link>
		<comments>http://www.supertommy.com/blog/2010/06/03/finished-college-and-jobless/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 04:00:39 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[college]]></category>
		<category><![CDATA[college jobs]]></category>
		<category><![CDATA[economic crisis]]></category>
		<category><![CDATA[finished college]]></category>
		<category><![CDATA[graduate]]></category>
		<category><![CDATA[job after college]]></category>
		<category><![CDATA[jobless]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=287</guid>
		<description><![CDATA[Young people who finished college find themselves jobless. The job situation for recent college graduates get worse every year as the economy continues to plunge into the toilet. ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/06/JobWanted.jpg"><img class="alignright size-medium wp-image-293" title="JobWanted" src="http://www.supertommy.com/blog/wp-content/uploads/2010/06/JobWanted-282x300.jpg" alt="" width="226" height="240" /></a>I&#8217;ve noticed an increase in Google searches for one of my<a href="http://www.supertommy.com/blog/2008/12/29/finished-college-now-what/" target="_blank"> past posts about finishing college</a>. The economy had began to tank at the time and most of my friends found jobs after graduating. There was no real panic yet. The increase in Google searches and the statistics tell me that there is a real job crisis at hand for recent college graduates.</p>
<p>The trend from 2007 show a steep decline in employment for college graduates. In 2007, <a href="http://abcnews.go.com/Business/story?id=7636561&amp;page=1" target="_blank">51% of college graduates who applied for a job had one in hand</a> by graduation. That number went down to 26% in 2008 and stands at 19.7% in 2009. With another year of graduates joining the prospective workforce, I can&#8217;t imagine this number getting any better.</p>
<p>Unemployment for college graduates is officially <a href="http://abcnews.go.com/Business/jobs-recent-college-graduates-discouraged-students-leaving-workforce/story?id=9933402&amp;page=1" target="_blank">determined to be 19%</a>. That really isn&#8217;t the situation I see on the ground. When we account for those who have given up, taken part time jobs, or taken jobs that have nothing to do with their intended career, the number is much higher.</p>
<p>Then there&#8217;s the reports of recent college graduates seeing <a href="http://online.wsj.com/article/SB124181970915002009.html" target="_blank">lower salaries for years to come</a>. There&#8217;s really no good news anywhere. But, you didn&#8217;t need me to tell you this. You aren&#8217;t reading this because everything is rosy.</p>
<h3>What to Do?!</h3>
<p>The situation isn&#8217;t entirely hopeless. The pipe dream that a lot of us had has been shattered into a million pieces. We now know that a college degree isn&#8217;t going to guarantee us a job. That piece of paper is only slightly better than meaningless.</p>
<p>We need to change our mindset. The economic ground isn&#8217;t shifting beneath us just because of the Great Recession. It has been shifting for a while now. The economic crisis just made it more apparent.</p>
<p>It would be misguided to believe that all will return to what it once was if we just ride out this recession&#8211;or possibly depression. The world as we knew it is gone. That college degree won&#8217;t guarantee you&#8217;ll get the job you want making the money you want.</p>
<p>The great game changer isn&#8217;t the recession. It&#8217;s social media. You hear about it all the time and how it&#8217;s changing the landscape for businesses. What you haven&#8217;t heard is that you need to adapt to this landscape as well.</p>
<p>The traditional resume is on its last breaths.</p>
<h3>It&#8217;s About Google-ability</h3>
<p>For many years now, employers have Googled prospective employees and we&#8217;ve Googled prospective employers. It did not used to matter as much if we couldn&#8217;t find each other online. That has changed drastically. If you can&#8217;t be found online, you might as well not exist.</p>
<p>At the very least, you should have a <a href="http://www.linkedin.com" target="_blank">LinkedIn</a> profile. There&#8217;s no benefit to not having one unless you intend on being invisible.</p>
<p>People are networking online. <a href="http://www.meetup.com" target="_blank">MeetUp.com</a> is used to arrange offline networking events. How would you even know about these events if you aren&#8217;t up to speed?</p>
<h3>YourName.com</h3>
<p>You should own it. It costs about $10 a year from <a href="http://www.godaddy.com" target="_blank">GoDaddy</a>. It&#8217;s even cheaper from some other places but, GoDaddy is a brand I trust. One of the ways to have your name come up first or within the first 10 results in a Google search is to own yourname.com.</p>
<p>If you&#8217;ve got nothing to put on your website, redirect it to your LinkedIn profile. The idea is just to own yourname.com. You can find real use for it later. For now, just get it before someone else does.</p>
<p>Ideally, you&#8217;d want to be a thought-leader in your chosen field or niche. Realistically, this isn&#8217;t going to happen overnight. But, you have to start somewhere! Set up a blog at yourname.com and start sharing your thoughts on your field.</p>
<p>If you don&#8217;t have anything to say, perhaps, you need to do more reading about your field?</p>
<h3>Keeping Up With the Blogs</h3>
<p>There is likely to be a wealth of information for your field online right now: blogs, YouTube videos, Wikipedia entries, news articles, tweets, and more. If you aren&#8217;t keeping up with any of that, you need to get started.</p>
<p>Blogs are easy to keep up with. Instead of reading the daily newspaper with yesterday&#8217;s news, subscribe to a bunch of blogs in your field on Google Reader. You might not be able to differentiate the good blogs from the bad ones if you are completely unfamiliar but, subscribe anyway. You can always unsubscribe once it becomes clear any particular source is no good.</p>
<p><a href="http://www.google.com/reader" target="_blank">Google Reader</a> will also recommend sites to subscribe to so as long as you can pick a few on your own, Google will help you out. Make it a habit to catch up on what the blogs are reporting and talking about daily. Things happen quickly on the internet.</p>
<h3>Ship.</h3>
<p>This is a term that <a href="http://sethgodin.typepad.com/" target="_blank">Seth Godin</a> has been pounding in. And it is damn important. You need to ship. Being fresh out of college, you probably have no practical skills to speak of. So, what are you shipping?</p>
<p>Start small.</p>
<p>Publish a blog post. Make it a blog post about research that supports a point you want to make. Or just make it about the research. Everyone can use research. You did just graduate from college so, at the very least, you can do research. Right?</p>
<h3>Get A Skill</h3>
<p>Whatever it is, find one. Preferably a skill that relates to the field you want to pursue.</p>
<p>Get some technical skills too. You are competing for jobs with dinosaurs. Okay, not really dinosaurs but, older people. They&#8217;ve got a ton of experience. Now, they find themselves jobless too. But, they have skills. They&#8217;ve been there and done that. You haven&#8217;t.</p>
<p>You do&#8211;or at least can&#8211;have an advantage. You&#8217;re young. You know the technology better than older folks. You can&#8217;t compete with them on sheer experience. You just don&#8217;t have much. But, you do have a natural understanding of how technology works. You practically grew up with it and use it daily. Advantage: you. Sharpen that advantage and exploit it.</p>
<h3>Go Do It</h3>
<p>Now you know what to do. So, go do it. Don&#8217;t stop sending out resumes. You never know which one might stick but, that shouldn&#8217;t be your only strategy. Do the other things mentioned above. It can&#8217;t hurt and besides, what else do you have to do?</p>
<p>Look for internships. In this economy, there&#8217;s going to a lot more unpaid ones than paid ones. Now is no time to be picky. Internships are less likely now than before to result in a job afterwards but, you won&#8217;t gain any more experience rotting away at home.</p>
<p>Yes, this is a lot harder than you thought it would be. Unfortunately, you graduated alongside the worse economic crisis in modern history. It&#8217;s sad but, it is what it is. Time to get to work. :)</p>
<p>UPDATE: There&#8217;s a ton of job hunting sites like Monster, CareerBuilder, etc. <a href="http://mashable.com/2010/06/03/simply-hired-facebook/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed:+Mashable+(Mashable)" target="_blank">SimplyHired</a> has just enabled a feature that helps you find jobs at companies from within your social network. While you&#8217;re busy building or already have built a strong social network, you can use this tool to help you find that job! Welcome to the future.</p>

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		<title>Book Review of Nintendo Magic</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/-FVqF4o8ij4/</link>
		<comments>http://www.supertommy.com/blog/2010/05/28/book-review-of-nintendo-magic/#comments</comments>
		<pubDate>Fri, 28 May 2010 18:04:01 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Games]]></category>
		<category><![CDATA[ds]]></category>
		<category><![CDATA[Nintendo]]></category>
		<category><![CDATA[nintendo magic]]></category>
		<category><![CDATA[Osamu Inoue]]></category>
		<category><![CDATA[Wii]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=282</guid>
		<description><![CDATA[Nintendo Magic is a book that every business person should read. Nintendo just might be the most widely successful company in this global economic downturn.]]></description>
			<content:encoded><![CDATA[<h3><strong>Nintendo Magic: Winning the Video Game Wars</strong></h3>
<p>There is one other book that talks about the business and history of Nintendo: Game Over: How Nintendo Conquered the World by David Scheff. That book is no longer in print. It hasn&#8217;t been in print for a long time. I have the 1999 paperback edition. I bought it used many years go. The cover is worn. It&#8217;s an old book and it shows.</p>
<p>I have several books on the history of video games. I love the industry. I don&#8217;t play nearly as much as I used to but, I grew up wanting to make video games. Video games had me at Mario.</p>
<p>When Nintendo Magic showed up as a recommendation for me on Amazon, I was intrigued. There are few books about the business side of video games and even fewer about specific companies and their successes. I was waiting for someone to write a book about the amazing success of the Nintendo DS and the Wii.</p>
<p>I have closely followed Nintendo ever since I was able to figure out how to use the internet to find information. So when Nintendo was warning of troubling times for the video game industry, I was listening. I was captivated by what Nintendo was publicly saying about the video game industry long before the success of the Nintendo DS and the Wii.</p>
<p><a href="http://www.associatedcontent.com/article/5426966/a_book_review_of_nintendo_magic_by.html?cat=19" target="_blank">Continued Exclusively at AssociatedContent</a></p>

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		<title>Invest in You</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/FaSMw3Mv4uY/</link>
		<comments>http://www.supertommy.com/blog/2010/05/23/invest-in-you/#comments</comments>
		<pubDate>Sun, 23 May 2010 23:02:18 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[.me]]></category>
		<category><![CDATA[Economics]]></category>
		<category><![CDATA[invest]]></category>
		<category><![CDATA[invest in you]]></category>
		<category><![CDATA[invest in yourself]]></category>
		<category><![CDATA[peter schiff]]></category>
		<category><![CDATA[self improvement]]></category>
		<category><![CDATA[you]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=273</guid>
		<description><![CDATA[The only thing that is sure to be a good investment in bad times and good times is you. Whether unemployment sky rockets or falls through the floor, improving yourself is going to be pay off.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/05/piggy-bank.jpg"><img class="alignleft size-medium wp-image-275" title="Piggy Bank" src="http://www.supertommy.com/blog/wp-content/uploads/2010/05/piggy-bank-300x199.jpg" alt="" width="240" height="159" /></a>The economic future I see is very <a href="http://www.tommyliberty.com/2010/05/16/economic-kaboom/" target="_blank">gloomy</a>. Hopefully, I&#8217;m wrong. I&#8217;m not the only one who doesn&#8217;t see an economic recovery. There&#8217;s an entire community of economists who don&#8217;t. You won&#8217;t hear many of them on TV. I guess their position isn&#8217;t very popular.</p>
<p>There is one that you might have heard of: <a href="http://www.youtube.com/watch?v=2I0QN-FYkpw" target="_blank">Peter Schiff</a>. He predicted the economic crisis we are in when everyone else laughed at him.</p>
<p>The economics really doesn&#8217;t add up to a recovery. But, economics isn&#8217;t really a science. Not a science like physics at least. Physics can predict the future if given all the variables. It can tell you exactly when a ball will reach the ground when dropped at a certain height in a certain condition.</p>
<p>Economics can&#8217;t do that. Economics can&#8217;t time it that accurately. Even if one can predict that the economy will go to hell in a hand basket and be correct, it doesn&#8217;t mean there won&#8217;t be some very prosperous stops along the way.</p>
<p>In the end, none of us really know. Economists aren&#8217;t psychics.</p>
<p>We do know we aren&#8217;t in a boom. That&#8217;s apparent. The economy is in the toilet. That isn&#8217;t a prediction. That is the reality. Right now. Whether the economy will recover next year, five years from now, or ten no one can be sure. It can even get incrementally worse for ten years. No one knows.</p>
<p>The only thing that is sure to be a good investment in bad times and good times is you. Whether unemployment sky rockets or falls through the floor, improving yourself is going to be pay off.</p>
<p>It is easy to forgo self improvement in good times. It&#8217;ll take a lot of people to frog leap you for it to really matter. And besides, the other guy is probably thinking the same thing. So we all stay in relatively the same place while the good times keep rolling.</p>
<p>It is in the bad times that we suddenly realize that we have to do something to be better than the other guy. The competition is fiercer. The jobs are fewer. The other guy is thinking the same thing. And so it becomes a matter of who can work harder and smarter. The one who continuously improved through good times is sitting in the best position. He&#8217;s way ahead of the pack.</p>
<p>If you haven&#8217;t been constantly learning as much as you can, it isn&#8217;t too late to start now. It&#8217;s never too late. There&#8217;s always those who are still praying that the good times return instead of doing something about it. Leap frog those guys first.</p>
<p>I&#8217;d recommend looking into personal branding. The economy will eventually improve. When it does, the social trends forming right now are going to still be here. Don&#8217;t let the rug get pulled from under your feet. The world of Google, Facebook, Twitter, blogs, social media, and the rest of Web 2.0 isn&#8217;t only here to stay, it&#8217;s here to dominate the way we live, work, and play for the foreseeable future.</p>
<p>So start or continue to invest in you. It&#8217;s the safest investment you can make.</p>

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		<title>Tale of Two Pizza Shops</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/71Nndkfi-ss/</link>
		<comments>http://www.supertommy.com/blog/2010/05/13/tale-of-two-pizza-shops/#comments</comments>
		<pubDate>Thu, 13 May 2010 04:07:11 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[customer serivce]]></category>
		<category><![CDATA[pizza]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=268</guid>
		<description><![CDATA[The importance of great customer service as demonstrated by a story of two pizza shops near where I live.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/05/0201pizza.jpg"><img class="size-medium wp-image-270 alignright" title="pizza" src="http://www.supertommy.com/blog/wp-content/uploads/2010/05/0201pizza-300x170.jpg" alt="" width="300" height="170" /></a>There are two pizza shops that are the same distance from where I live. One is a block down and half a block to the left. The other is a block down and half a block to the right.</p>
<p>The one on the right just recently opened. It had opened after I had moved here. I&#8217;ve only been here for a little over half a year. The one on the left appears to be established. It was here before I got here so, it appears old to me.</p>
<p>It is always imperative to know where the pizza places are in a new neighborhood. You need to know the coffee shop, the supermarket, the bank, the gym, the liquor store, and the pizza place. At least, those are the establishments I visit most.</p>
<p>I tried the established pizza place and I liked them. When the new pizza place opened up, I tried them. Their pizza wasn&#8217;t really to my liking but, they are open until 1AM. They were also very nice. I had heard the people working there talking about superior customer service during a late night pizza run. I didn&#8217;t think much of it, every business thinks they provide or want to provide &#8220;superior customer service&#8221;.</p>
<p>I continued to go to the old pizza place. I liked their pizza better. They were nice enough. They weren&#8217;t rude. Nothing extraordinary. Just pizza that I liked.</p>
<p>One day, I was walking home and passed one of the guys from the new pizza place on the street. He smilingly nodded at me acknowledging that he knew me. I nodded back&#8211;it&#8217;s only polite.</p>
<p>When I walk home from the gym, I have to pass the old pizza place. One night, I walked past the owner of the old pizza place as he was locking up. He saw me and looked away as if he didn&#8217;t know who I was. We&#8217;ve briefly chatted and I&#8217;ve been to his pizza shop enough.</p>
<p>I really didn&#8217;t think much of this either. It&#8217;s New York. No offense taken.</p>
<p>Tonight, I bought pizza from the new place. They have a special $1 regular slice of pizza on Wednesday. I didn&#8217;t really want pizza but, for $1 a slice, why the hell not? It gave me the crave.</p>
<p>The man behind the counter was as courteous as ever even while I was spending no more than $2. He was also very nice to the other customers in the shop. As I left the shop, I remembered when this place opened and how often it was empty. That has changed. It&#8217;s rarely empty now.</p>
<p>I still don&#8217;t prefer their pizza but, I prefer their service. And I think I prefer it enough to go there instead from now on. Great customer service does count for something.</p>
<p>There was a third pizza place across the street from these two. It is now closed. They must have had mediocre pizza and mediocre service.</p>

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		<title>No Need for FTC on Apple vs Adobe</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/Bxtg9iQB6pM/</link>
		<comments>http://www.supertommy.com/blog/2010/05/05/no-need-for-ftc-on-apple-vs-adobe/#comments</comments>
		<pubDate>Wed, 05 May 2010 20:39:18 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Politics]]></category>
		<category><![CDATA[adobe]]></category>
		<category><![CDATA[anti-trust]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[flash]]></category>
		<category><![CDATA[ftc]]></category>
		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=257</guid>
		<description><![CDATA[So not only is any FTC involvement completely unnecessary but, it is not congruent with a free society to force private groups to work together.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/05/apple-adobe.jpg"><img class="alignleft size-medium wp-image-259" title="apple-adobe" src="http://www.supertommy.com/blog/wp-content/uploads/2010/05/apple-adobe-274x300.jpg" alt="" width="192" height="210" /></a>It may appear that I would be slightly biased in favor of Apple in this debate. I have just shipped an App Store title, <a href="http://itunes.apple.com/us/app/propaganda-lander/id369236049?mt=8" target="_blank">Propaganda Lander</a>, that Apple appears to like as they&#8217;ve featured it in their <a href="http://www.smashworx.com/2010/05/new-and-noteworthy/" target="_blank">New and Noteworthy</a> section under the Games category. I can assure you, I don&#8217;t know anyone at Apple. The game is just quite good.</p>
<p>So let&#8217;s remove all worries of bias by stating that I&#8217;ve also worked on a lot of Flash projects&#8211;just check my<a href="http://www.supertommy.com/#portfolio" target="_blank"> portfolio</a>. I love what Flash has enabled for games in the web browser. As a developer, I&#8217;m not fond of some of the seemingly voodoo-ness and slowness of Flash. On the flip side, I am not enamored by Apple&#8217;s App Store development tools&#8211;I&#8217;m a PC.</p>
<p>This is the rare time that I get to integrate marketer, game developer, and libertarian into a single discussion. I honestly do not want to have to do this often as it would mean the government is increasingly inserting its unwanted tentacles into my beloved video game industry&#8211;stay out please.</p>
<p>I&#8217;ve been following the Apple/Adobe debate ever since Apple announced iPhone OS 4.0 and the change in developer agreement that disallowed Flash cross-compiling&#8211;allowing developers to build apps using Flash tools for sale on the App Store. Then there were rumblings of <a href="http://www.gamasutra.com/view/news/28410/Report_FTC_Examining_Possible_Antitrust_Violations_Involving_Apples_Flash_Ban.php?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed:+GamasutraNews+(Gamasutra+News)" target="_blank">FTC involvement</a>&#8211;apparently, they weren&#8217;t happy with just <a href="http://googlepublicpolicy.blogspot.com/2010/05/what-people-are-telling-ftc-about.html?spref=tw" target="_blank">annoying Google</a> in their AdMob purchase.</p>
<p>First off, I would the FTC to show me where the trust is that Apple creates by disallowing the use of Flash on their mobile devices. The FTC can&#8217;t show the trust because there is no trust. They have to rephrase the issue to &#8220;anti-competitiveness&#8221;. What does that mean? Is it when the government grants Con Edision or National Grid or Verizon the monopoly (trust) to offer electric, gas, or telephone service in certain territories? That seems quite anti-competitive to me, I can only pick one provider for each of those services based on where I live. Strange how the FTC doesn&#8217;t bother those guys.</p>
<p>Apple owns the App Store. Apple owns the iPhone OS. If Apple discontinues the iPhone and the App Store tomorrow, all of this is moot. Flash won&#8217;t die if this happens. Adobe will be just fine. So what&#8217;s the problem? Why is it that Apple should be obligated to allow anyone to use their property as they like? There is no such obligation. This debate is completely ridiculous.</p>
<p>It is Apple&#8217;s responsibility to regulate their App Store. Not the FTC. Apple disallows porn on their App Store because they don&#8217;t want it there. By the FTC&#8217;s ideals, porn SHOULD be allowed on the App Store because its unfair to the porn industry. The porn industry is missing out on the millions of iPhone users who could have access to their content. Ludacris.</p>
<p>But, that&#8217;s the argument for Apple allowing Flash on their platform. It doesn&#8217;t make sense. Apple created the App Store and is largely responsible for making it as successful as it is. Apple is not obligated to give Adobe any share of that pie. In a free society, private people or groups are allowed to freely choose to work together or not.</p>
<p>If the market decides that they want Flash content on their mobile device, Apple will lose market share to the plethora of other mobile phones out there. Developers will move to other platforms and Apple&#8217;s revenue will fall. They&#8217;ll have no choice but to support Flash when that time comes. But that&#8217;s up to the market to decide. The market is you and me. We make decisions every day that regulate all actors of the market. No one needs the FTC to pretend as if they have a crystal ball and can see into the future and know what is best for us.</p>
<p>So not only is any FTC involvement completely unnecessary but, it is not congruent with a free society to force private groups to work together.</p>
<p>So FTC, GTFO.</p>
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		<title>Video Games Are Already Art</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/Z8GqHgEfFUQ/</link>
		<comments>http://www.supertommy.com/blog/2010/04/28/video-games-are-already-art/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 19:04:23 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Games]]></category>
		<category><![CDATA[art]]></category>
		<category><![CDATA[games]]></category>
		<category><![CDATA[games as art]]></category>
		<category><![CDATA[roger ebert]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=251</guid>
		<description><![CDATA[Whenever Ebert claims that video games cannot be or are not an art form, a fire spreads through the games industry. As if Ebert is the gatekeeper to what is art.]]></description>
			<content:encoded><![CDATA[<p><strong>Refuting Roger Ebert&#8217;s &#8220;Video Games Can Never Be Art&#8221; from an Entirely Different Angle</strong></p>
<p>Not long ago, Roger Ebert wrote a blog post titled, <a href="http://blogs.suntimes.com/ebert/2010/04/video_games_can_never_be_art.html" target="_blank">Video games can never be art</a>. I was actually busy making a game so I never got around to responding to it. I just rolled my eyes and went back to work. Someone has to make these things that can never be art.</p>
<p>Roger Ebert and I sit on opposite ends of the &#8216;video games as art&#8217; debate. He adamantly believes that video games are not art and cannot be art. I don&#8217;t just think video games can be art, I believe they are art. I&#8217;ve long believed that video games are art and have even put it into writing. My favorite example for making the case being the Mass Effect series.</p>
<p>I am biased. I grew up with games. I love games; all of it, from the actual games to the industry of games. I make games for a living. There&#8217;s no denying it, I am biased.</p>
<p>That doesn&#8217;t mean Ebert is objective. We all know who he is. He is biased in the opposite direction. He is biased to film.</p>
<p>Whenever Ebert claims that video games cannot be or are not an art form, a fire spreads through the games industry. For one reason or another, we really want Ebert to tell us that video games are an art form. As if Ebert is the gatekeeper to what is art.</p>
<p><a href="http://www.associatedcontent.com/article/2931746/video_games_are_already_art.html?cat=19" target="_blank">Continued at Associated Content</a></p>

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		<title>Five Easy Minutes</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/mCIhZfRN4GU/</link>
		<comments>http://www.supertommy.com/blog/2010/04/24/five-easy-minutes/#comments</comments>
		<pubDate>Sat, 24 Apr 2010 21:29:05 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[five easy minutes]]></category>
		<category><![CDATA[greatness]]></category>
		<category><![CDATA[hard work]]></category>
		<category><![CDATA[quick and easy]]></category>
		<category><![CDATA[snake oil salesman]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=244</guid>
		<description><![CDATA[Greatness doesn't come in 4 weeks, just 15 minutes a day, or in five easy minutes.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/04/learn_chinese_in_5_minutes.png"><img class="alignleft size-medium wp-image-247" title="Learn Chinese in 5 Minutes" src="http://www.supertommy.com/blog/wp-content/uploads/2010/04/learn_chinese_in_5_minutes-299x300.png" alt="" width="239" height="240" /></a>We are surrounded by products that offer us a quick and easy solution. We see most of them with fitness products&#8211;4 weeks to six pack abs! Isn&#8217;t it odd how many of these programs there are? Certainly, if any of these products worked as advertised, why would we need another?</p>
<p>The secret is this: they don&#8217;t work.</p>
<p>Often, there is no quick and easy way to where you want to go. There are only snake oil salesman telling you they&#8217;ve found the shortcut. The long forgotten secret. The magical incantation.</p>
<p>If there was a quick and easy way, no one would have to sell it to you over and over. It would be widely used. That&#8217;s what happens to good ideas: they spread.</p>
<p>There are best ways to do things. There are optimal ways to six pack abs. It just isn&#8217;t going to take 4 weeks. It&#8217;s quicker than doing it wrong. But, it&#8217;ll be work&#8211;hard work. It&#8217;s definitely not magic.</p>
<p>So buckle down and do the work; it&#8217;ll get you there. It won&#8217;t be quick and it won&#8217;t be easy but, you&#8217;ll get there.</p>
<p>Greatness doesn&#8217;t come in 4 weeks, just 15 minutes a day, or in five easy minutes.</p>

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		<title>SuperTommy is Awesome</title>
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		<comments>http://www.supertommy.com/blog/2010/04/13/supertommy-is-awesome/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 20:28:53 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[search stories]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=240</guid>
		<description><![CDATA[SuperTommy is Awesome Search Story]]></description>
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		<item>
		<title>Designer Genitals</title>
		<link>http://feedproxy.google.com/~r/supertommy/xUQK/~3/w4T-wFuDy_w/</link>
		<comments>http://www.supertommy.com/blog/2010/04/11/designer-genitals/#comments</comments>
		<pubDate>Sun, 11 Apr 2010 04:00:26 +0000</pubDate>
		<dc:creator>Tommy Leung</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[america the beautiful]]></category>
		<category><![CDATA[designer vagina]]></category>
		<category><![CDATA[Penis enlargement]]></category>
		<category><![CDATA[Plastic surgery]]></category>
		<category><![CDATA[Surgery]]></category>

		<guid isPermaLink="false">http://www.supertommy.com/blog/?p=231</guid>
		<description><![CDATA[I guess designer vagina's are the female equivalent of penis enlargement.]]></description>
			<content:encoded><![CDATA[<p>I just watched <a href="http://americathebeautifuldoc.com/" target="_blank">America the Beautiful</a> and have much to say. However, one scene in the film was particular interesting. This woman brought a <em>Playboy </em>to a plastic surgeon from <a href="http://en.wikipedia.org/wiki/Dr._90210" target="_blank">Dr. 90210</a> and complained how her vagina didn&#8217;t look like the ones in the magazine.</p>
<p>Basically, she wanted a &#8220;<a href="http://www.foxnews.com/story/0,2933,356650,00.html" target="_blank">designer vagina</a>&#8220;. I thought it was pretty ridiculous. Let&#8217;s forget that Playboy PhotoShops the pictures in their magazine, who wants to have identical body parts as someone else?</p>
<p>Outside from some catastrophic and unfortunate event that would actually justify plastic surgery because the alternative would be worse, why would any woman find the need to surgically alter their vagina?</p>
<p>Then I thought of all the penis enlargement ads. I guess designer vagina&#8217;s are the female equivalent of penis enlargement.</p>
<div class="alignright" style="text-align: center;"><a href="http://www.supertommy.com/blog/wp-content/uploads/2010/04/featured-girls-06.jpg"><img class="size-medium wp-image-234 alignright" title="Girl on Audi" src="http://www.supertommy.com/blog/wp-content/uploads/2010/04/featured-girls-06-298x300.jpg" alt="" width="298" height="300" /></a><em><br />
Audi works too</em></div>
<p>We don&#8217;t expect everyone to be the same. The idea is the same. We get it. When we get into a car, we know how to drive it. It doesn&#8217;t matter if its a BMW, Nissan, Volkswagen, Toyota, Kia, or Ford. It doesn&#8217;t even matter if its a sedan, coupe, or SUV.</p>
<p>Perhaps we haven&#8217;t driven this exact car but, we&#8217;ll figure it out just fine. We don&#8217;t need every car to be exactly the same.</p>
<p>So, here I am thinking how ridiculous the idea of designer vagina&#8217;s are but, I realize that I don&#8217;t think penis enlargement is as ridiculous. Logically, they are both equally ridiculous unless what you&#8217;re driving isn&#8217;t a car but, a <a href="http://en.wikipedia.org/wiki/Dr._90210" target="_blank">Hot Wheel</a>. If that is the case: less ridiculous and understandable.</p>
<p>For any lady that reads this, don&#8217;t do it. Don&#8217;t have any cosmetic &#8220;enhancements&#8221;. You don&#8217;t need bigger&#8211;or smaller&#8211;boobs or a tuck of any kind. You are just fine. Trust me. There&#8217;s always that one asshole who, apparently, only dates models. I&#8217;m pretty sure there&#8217;s more of those guys than actual models&#8211;so, someone is full of shit.</p>
<p>For the dudes, I believe the male enhancement business is quite large. Stop adding to it. I get it. It&#8217;s how we are. We want bigger biceps than the next guy. We want to bench more weight than him too. I know. We can show off our bigger biceps and higher bench weight at the gym. But, no one drops their pants at the gym&#8211;it&#8217;s bad manners. There&#8217;s more to it than being a 16 wheeler.</p>
<p>Look, worldwide average is between <a href="http://en.wikipedia.org/wiki/Penis" target="_blank">3.8 and 6.3 in</a>. Yes, it is quite the range but, you more than likely fall in there. If nothing else, an adult gorilla measures in at 1.5 in. He&#8217;s still strong as hell and will rip us in half with his bare hands but, we win in this department. So, Mrs. Gorilla, how you doin&#8217;?&#8230;maybe not.</p>
<div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><span class="zem-script more-related pretty-attribution"><script src="http://static.zemanta.com/readside/loader.js" type="text/javascript"></script></span></div>

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