<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="2.0">

<channel>
	<title>SteveOuting.com</title>
	
	<link>http://steveouting.com</link>
	<description>Journalist, consultant, entrepreneur ... Musings on digital media, Web 2.0/3.0, &amp; news in the Internet era</description>
	<lastBuildDate>Sat, 06 Feb 2010 07:21:17 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/rss+xml" href="http://feeds.feedburner.com/steveouting" /><feedburner:info uri="steveouting" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><feedburner:emailServiceId>steveouting</feedburner:emailServiceId><feedburner:feedburnerHostname>http://feedburner.google.com</feedburner:feedburnerHostname><item>
		<title>Investigative reporting = premium paid content?</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/Cj0zmtaHNXs/</link>
		<comments>http://steveouting.com/2010/02/06/investigative-reporting-premium-paid-content/#comments</comments>
		<pubDate>Sat, 06 Feb 2010 07:21:17 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Business models]]></category>
		<category><![CDATA[investigative reporting]]></category>
		<category><![CDATA[medianews group]]></category>
		<category><![CDATA[paid content]]></category>
		<category><![CDATA[paywalls]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1234</guid>
		<description><![CDATA[Within reports of MediaNews Group about to institute a metered paywall at a couple of its newspapers by May is something disturbing. This excerpt is from a Bloomberg report about the newspaper chain&#8217;s plans:
&#8220;The newspapers, in York, Pennsylvania, and Chico, California, will give users free access to as many as 25 &#8216;premium&#8217; articles monthly, after [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F02%2F06%2Finvestigative-reporting-premium-paid-content%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F02%2F06%2Finvestigative-reporting-premium-paid-content%2F" height="61" width="51" /></a></div><p>Within reports of <a href="http://www.medianewsgroup.com/">MediaNews Group</a> about to institute a metered paywall at a couple of its newspapers by May is something disturbing. This excerpt is from a Bloomberg report about the newspaper chain&#8217;s plans:</p>
<blockquote><p>&#8220;The newspapers, in York, Pennsylvania, and Chico, California, will give users free access to as many as 25 &#8216;premium&#8217; articles monthly, after which they’ll have to pay an undetermined fee unless they subscribe to the print newspapers, said MediaNews President Joseph Lodovic. <em>Premium content may include</em> certain columns and <em>investigative reporting</em>, he said.</p>
<p>“&#8217;Most of our content will remain free,&#8217; Lodovic said yesterday in an e-mail. &#8216;Once subscribed, the reader will have access to all premium across MediaNews Group.&#8217;&#8221;</p></blockquote>
<p>I&#8217;ll buy the idea of calling investigative reporting &#8220;premium content&#8221;; it&#8217;s the most important journalism produced by most newspaper companies. But I take issue with adding &#8220;paid online&#8221; to that description.</p>
<p>So the <a href="http://www.chicoer.com/">Chico Enterprise-Record</a> publishes a blockbuster investigative series uncovering, say, that private contractors are dumping waste into the lake that supplies most of the city&#8217;s water while city officials look the other way because they&#8217;ve been bribed. That&#8217;s a story you would want every person in Chico, and the state for that matter, to read.</p>
<p>But, no, you&#8217;ll have to pay for that if you&#8217;ve gone over your free web article quota.</p>
<p>I get it. MediaNews Group needs the money, would like more people to go back to paying for print editions, and is putting an online price tag on its best, &#8220;premium&#8221; content.</p>
<p>Really, I have no issue with news organizations charging for premium content or services, if they can figure out what they&#8217;ve got that&#8217;s not available elsewhere for free, a couple mouse-clicks away (which is a big if).</p>
<p>Unfortunately, lumping investigative journalism into the paywalled content pile is against the interests of the newspaper&#8217;s community.</p>
<p>How about if newspaper publishers decide to go with web paywalls (not my idea of a good strategy), they at least exempt investigative journalism in the interests of an informed citizenry?</p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/Cj0zmtaHNXs" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/02/06/investigative-reporting-premium-paid-content/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/02/06/investigative-reporting-premium-paid-content/</feedburner:origLink></item>
		<item>
		<title>NYT paywall quote of the week</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/f99OGbTHvnU/</link>
		<comments>http://steveouting.com/2010/01/29/nyt-paywall-quote-of-the-week/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 01:16:35 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Business models]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1232</guid>
		<description><![CDATA[This is a quickie. &#8230; With all the fuss this week made over the New York Times&#8217; decision to develop and implement a metered paywall on NYTimes.com in 2011, my favorite line comes from a colleague who shall remain unnamed:
&#8220;Maybe the NYTimes is much more clever than we think. They say they are going to [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F29%2Fnyt-paywall-quote-of-the-week%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F29%2Fnyt-paywall-quote-of-the-week%2F" height="61" width="51" /></a></div><p>This is a quickie. &#8230; With all the fuss this week made over the New York Times&#8217; decision to develop and implement a metered paywall on NYTimes.com in 2011, my favorite line comes from a colleague who shall remain unnamed:</p>
<blockquote><p>&#8220;Maybe the NYTimes is much more clever than we think. They say they are going to implement a metered paywall in 2011 in the hopes that some other news site will then do it first thinking that if the NY Times is going to do it then it must be a good idea, and the NY Times can see what happens while they sit out 2010.&#8221;</p></blockquote>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/f99OGbTHvnU" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/29/nyt-paywall-quote-of-the-week/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/29/nyt-paywall-quote-of-the-week/</feedburner:origLink></item>
		<item>
		<title>Personalized news and why the iPad is no savior</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/gw6zMJrrAG4/</link>
		<comments>http://steveouting.com/2010/01/28/personalized-news-and-why-the-ipad-is-no-savior/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 16:45:03 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Business models]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[icurrent]]></category>
		<category><![CDATA[ipad]]></category>
		<category><![CDATA[personalized news]]></category>
		<category><![CDATA[tablets]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1219</guid>
		<description><![CDATA[If any traditional news publishers are still thinking that the Apple tablet &#8212; finally, it has a (strange) name, iPad &#8212; points to their salvation by bringing a new business model, they&#8217;ll likely be proven wrong.
No doubt, the iPad is an incredible, slick piece of technology. It&#8217;s not the &#8220;Jesus Tablet&#8221; that many of us [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F28%2Fpersonalized-news-and-why-the-ipad-is-no-savior%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F28%2Fpersonalized-news-and-why-the-ipad-is-no-savior%2F" height="61" width="51" /></a></div><p>If any traditional news publishers are still thinking that the Apple tablet &#8212; finally, it has a (strange) name, <a href="http://www.apple.com/ipad/">iPad</a> &#8212; points to their salvation by bringing a new business model, they&#8217;ll likely be proven wrong.</p>
<p>No doubt, the iPad is an incredible, slick piece of technology. It&#8217;s not the &#8220;Jesus Tablet&#8221; that many of us hoped for (no camera?! no multi-tasking?! no Flash support?! it won&#8217;t answer my prayers?!), but maybe by version 2 or 3, it&#8217;ll get there. But even if the iPad fairly quickly evolves to be the kind of market pleaser that Apple&#8217;s iPhone became, I don&#8217;t think that it really changes things profoundly for news companies.</p>
<p>If you watch <a href="http://www.apple.com/ipad/#video">Apple&#8217;s slick video</a> introducing the iPad, much is made that this is &#8220;the best experience ever created&#8221; for surfing the web. Fair enough. I&#8217;d love to have an iPad for when I want to read news on the web (and a lot of other things); my laptop would get much less use.</p>
<p>But does this mean that I&#8217;m suddenly going to pay for news viewed on the iPad? Umm, not likely. Because my behavior as a news consumer has changed over the years. Like many Internet users, I view many news sources every day. I&#8217;m always surprised when I open my browser history and see how many sites and media brands I&#8217;ve hit on any given day.</p>
<p>So if Rupert Murdoch or any other publisher puts up a mandatory paywall to keep me away from their news content on the iPad, I will move on to a similar site that&#8217;s free. If NYTimes.com decides to strengthen its <a href="http://jayrosen.posterous.com/get-there-by-a-link-and-the-new-york-times-pa">proposed porous paywall</a> by the 2011 implementation, then there&#8217;s WashingtonPost.com, which will receive my loyalty.</p>
<p>Am I a cheapskate? Why wouldn&#8217;t I want to pay to support journalism? &#8230; Simple: Because there&#8217;s too much to pay for! News brands cannot expect me, or most online news consumers who are not loyal to only one or two or three brands, to pay monthly or annual fees to each. There&#8217;s too much free choice, and I&#8217;d prefer to support the news and media brands that I like best.</p>
<p>So, if NYTimes.com had a premium membership that gave me special privileges, but all its web (and thus iPad-viewable) content remained free to those who chose not to pay, then I&#8217;d probably pony up in order to show my support for the New York Times, since I admire its quality journalism, read its content regularly, and want it to continue. The key for me is that what brands I will pay to support, when it comes to commodity news, will be a voluntary decision on my part.</p>
<p>There are so many pointers to the diminishment of news brands, though the owners of those brands don&#8217;t want to see it. We&#8217;ve seen the &#8220;atomization of content&#8221; as the news story gets tossed around, linked to, and sometimes goes viral via Twitter, social networks, search engines, and news aggregators. Just as iTunes killed the music CD and reintroduced buying single songs, our new digital ecosystem is doing the same for news stories as it emasculates old news brands.</p>
<p>I used Personalization in the headline, and now I&#8217;ll finally get to it. For me, news personalization offerings to date have been unsatisfactory. Sure, I can spend some time setting up, say, an iGoogle personalized page and fill it with news (and other stuff) that I want. But it and the other solutions I&#8217;ve seen just haven&#8217;t grabbed me. I get plenty of serendipity in my news consumption, but it&#8217;s not because of any personalized news service, it&#8217;s because of pointers to good news content from the people I follow on Twitter and my Facebook friends, and the blogs I read regularly (or stumble upon). <em>Article continues below photo&#8230;</em></p>
<table align="center">
<tr>
<td><a href="/wp-content/uploads/2010/01/Picture-8.png"><img src="/wp-content/uploads/2010/01/Picture-8.png" title="My personalized news on iCurrent" alt="My personalized news on iCurrent" width="460" /></aL</td>
</tr>
<p><strong>My iCurrent personalized news: Many news brands, not just one</strong></table>
<p>However, I recently tried out a private beta of <a href="http://icurrent.com/">iCurrent</a>, a personalized web news service that I think is pretty darn close to having what could become my home base for news. Just this week the California company opened up a public beta, so you can try it out. iCurrent also has an e-mail component (which I find to be weak in its current state), and an iPhone app is coming soon.</p>
<p>I&#8217;ll write another blog item another day about iCurrent with more detail, but here&#8217;s the thing that makes it stand out: iCurrent is to news as <a href="http://pandora.com/">Pandora</a> is to music. (In fact, they share investors.)</p>
<p>With Pandora, you pick a musician, song, or genre that you like, then the application selects similar music that it thinks you might like. Pandora learns what you like as you click thumbs-up or thumbs-down on a song that&#8217;s playing; it lets you tell it to stop playing a particular song or artist. It&#8217;s dead-simple to create new channels of music. Most importantly, it makes complicated personalization technology super-easy to use.</p>
<p>ICurrent applies Pandora&#8217;s model to news. Initially you choose a few topics of personal interest, but then as you use iCurrent over time, it learns what you want to see. Like Pandora, stories that it selects for you have an up and down arrow to click, if you want; click the up arrow and you get a few choices about what you&#8217;d like to see more of &#8212; simply &#8220;more like this,&#8221; or more about specific components of the story that it&#8217;s filtered out.</p>
<p>iCurrent&#8217;s homepage also devotes 2/3 of the space to your personalized news, and the other 1/3 to important news that everyone should know about (Haiti, Afghanistan, top political stories, etc.).</p>
<p>We&#8217;ve been talking about personalized news for a long time; you may remember &#8220;The Daily Me&#8221; project from MIT in the early 1990s. It&#8217;s taken a long time, but I think technologists are close to getting personalized news right.</p>
<p>So, back to the iPad. Assuming I get one (oh, I&#8217;ll probably succumb), I doubt that my behavior toward news using it will be much different than it is on my laptop. I&#8217;ll bounce around from story to story, not always aware of the news brand that&#8217;s hosting a specific story.</p>
<p>From what I&#8217;ve seen of iCurrent, it could be a great news home base for my iPad usage. </p>
<p>The iPad, it seems to me, leaves news publishers in much the same predicament as the PC web. Their content will become more and more atomized, especially if &#8212; as is my prediction &#8212; personalized news advances to the point of real value and Pandora-like simplicity.</p>
<p>The trick to survival for many news organizations in the digital world, then, will be in figuring out how to monetize their content as it flies the coop and first shows up in a consumer&#8217;s news stream outside of the news company&#8217;s property line. This issue will be as critical to solve on the iPad and like devices as on the PC web.</p>
<p>One last point: The iPad does represent an opportunity for news companies to develop apps that iPad users can buy. Just as selling apps for the iPhone has become a massive business, this will probably repeat for the iPad. I would suggest to (non-niche) news providers that they&#8217;ll have an easier time selling specialized applications than selling content. I&#8217;ve written this before, but consumer psychology favors spending money on things you can keep (an app, a song) than commodity content that is viewed but once then forgotten.</p>
<p>If I had an iPad, an app I&#8217;d pay for: iCurrent. I wouldn&#8217;t be paying for the news content, but rather for the convenience and value that a really good personalization app would provide.</p>
<p>Yeah, I know, that&#8217;s not what journalists want to hear.</p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/gw6zMJrrAG4" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/28/personalized-news-and-why-the-ipad-is-no-savior/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/28/personalized-news-and-why-the-ipad-is-no-savior/</feedburner:origLink></item>
		<item>
		<title>NYTimes.com’s decision: Preliminary thoughts</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/nCgcwQMq85Q/</link>
		<comments>http://steveouting.com/2010/01/20/nytimes-coms-decision-preliminary-thoughts/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 16:30:56 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Business models]]></category>
		<category><![CDATA[metered paywalls]]></category>
		<category><![CDATA[ny times]]></category>
		<category><![CDATA[nytimes.com]]></category>
		<category><![CDATA[paid content]]></category>
		<category><![CDATA[paywalls]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1214</guid>
		<description><![CDATA[So the long-awaited (well, at least by many of us media geeks) decision by NYTimes.com has been announced. And the winner is:
THE METERED PAYWALL!
According to the Times&#8217; own report, by Richard Perez-Pena:
&#8220;Starting in early 2011, visitors to NYTimes.com will get a certain number of articles free every month before being asked to pay a flat [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F20%2Fnytimes-coms-decision-preliminary-thoughts%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F20%2Fnytimes-coms-decision-preliminary-thoughts%2F" height="61" width="51" /></a></div><p>So the long-awaited (well, at least by many of us media geeks) decision by NYTimes.com has been announced. And the winner is:</p>
<p><strong>THE METERED PAYWALL!</strong></p>
<p>According to the <a href="http://www.nytimes.com/2010/01/21/business/media/21times.html?hp&#038;emc=na">Times&#8217; own report</a>, by Richard Perez-Pena:</p>
<blockquote><p>&#8220;Starting in early 2011, visitors to NYTimes.com will get a certain number of articles free every month before being asked to pay a flat fee for unlimited access. Subscribers to the newspaper’s print edition will receive full access to the site.&#8221;</p></blockquote>
<p>That doesn&#8217;t sound like the more nuanced approach to a metered paywall that <a href="http://steveouting.com/2010/01/18/if-nytimes-com-does-put-up-a-metered-wall/">I espoused on this blog yesterday</a>. Then again, if it won&#8217;t be implemented till 2011 (!), there&#8217;s still time to create a system that&#8217;s less black-and-white and makes more sense.</p>
<p>Until I get a chance to quiz one of the Times execs on this decision, I&#8217;ll withhold judgment. Maybe it&#8217;s not as bad as it looks (to me) on the surface.</p>
<p>But there&#8217;s one quote in Perez-Pena&#8217;s piece that drives me up the wall. It&#8217;s from Janet Robinson, New York Times Co. president and CEO:</p>
<blockquote><p>&#8220;There’s no prize for getting it quick. There’s more of a prize for getting it right.&#8221;</p></blockquote>
<p>Sounds reasonable, you say? NO. &#8230; NYT has been studying this issue for a year; now it will take another year before finalizing and implementing the metered paywall. This is yet another demonstration of the newspaper industry&#8217;s conservative nature which has served it so poorly over the last decade and a half (since the first web browser was unleashed on the world).</p>
<p>Let&#8217;s see &#8230; one year. In the Internet age, the change that will likely occur on the technology scene &#8212; which will impact all media publishers profoundly &#8212; is probably going to be more than in what we saw in the entire decade or the 1970s or 1980s.</p>
<p>A big theme for 2010 in media will be mobile smart-phones and portable digital tablets; newspaper companies better have that figured out soon. (Perhaps NY Times Digital, with its large technology development staff, is well on its way.) But the Times is still mucking around with the details of its website metered-paywall decision and needs another year? Oy!</p>
<p>There are many things killing off the newspaper industry, and this is one of them. You&#8217;ve got to move faster, folks.</p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/nCgcwQMq85Q" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/20/nytimes-coms-decision-preliminary-thoughts/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/20/nytimes-coms-decision-preliminary-thoughts/</feedburner:origLink></item>
		<item>
		<title>If NYTimes.com does put up a metered wall…</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/SlyvG76gjdc/</link>
		<comments>http://steveouting.com/2010/01/18/if-nytimes-com-does-put-up-a-metered-wall/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 18:46:40 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Business models]]></category>
		<category><![CDATA[ft.com]]></category>
		<category><![CDATA[metered paywalls]]></category>
		<category><![CDATA[nytimes.com]]></category>
		<category><![CDATA[paid content]]></category>
		<category><![CDATA[paywalls]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1200</guid>
		<description><![CDATA[&#8220;New York Times Ready to Charge Online Readers,&#8221; said NYMag.com&#8217;s Daily Intel in a Sunday report.
I&#8217;m not sure whether to believe the story or not, but since there&#8217;s no definitive word from NYT executives yet, let&#8217;s play along and pretend this is an accurate report: NYTimes.com this spring will launch a &#8220;metered&#8221; web payment system, [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F18%2Fif-nytimes-com-does-put-up-a-metered-wall%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F18%2Fif-nytimes-com-does-put-up-a-metered-wall%2F" height="61" width="51" /></a></div><p>&#8220;<a href="http://nymag.com/daily/intel/2010/01/new_york_times_set_to_mimic_ws.html">New York Times Ready to Charge Online Readers</a>,&#8221; said NYMag.com&#8217;s Daily Intel in a Sunday report.</p>
<p>I&#8217;m not sure whether to believe the story or not, but since there&#8217;s no definitive word from NYT executives yet, let&#8217;s play along and pretend this is an accurate report: NYTimes.com this spring will launch a &#8220;metered&#8221; web payment system, where readers can sample X number of free articles before being asked to subscribe.</p>
<p>If that&#8217;s true and the system is as simple as that &#8212; &#8220;Dear loyal Times reader: You&#8217;ve read 10 articles for free this month; to read more, sign up for a paid subscription&#8221; &#8212; then it&#8217;s a bad decision. TechDirt minced no words with its story: &#8220;<a href="http://www.techdirt.com/articles/20100117/2309157783.shtml">NY Times Apparently Planning To Commit Suicide Online With Paywall</a>.&#8221;</p>
<p>Or <a href="http://www.buzzmachine.com/2010/01/17/the-cockeyed-economics-of-metering-reading/">go read Jeff Jarvis&#8217; take</a> on his BuzzMachine blog, where he states the obvious problem with the metered approach to web news content:</p>
<blockquote><p>&#8220;They would would end up charging &#8212; and, they should fear, sending away &#8212; the readers who are worth the most while serving free those who are worth least. &#8230; Why charge your best customers? Why single them out? Why risk driving them away? The logic eludes me.&#8221;</p></blockquote>
<p>But we&#8217;re talking about the most revered newspaper in the English-speaking world, and it&#8217;s not staffed by dummies. I would hope the Times leadership learned from the unsuccessful TimesSelect partial paid-wall experiment. The Times is a general-interest newspaper with a global reach and global influence; it would be foolish to turn away loyal online readers unwilling or unable to pay U.S. prices that aren&#8217;t realistic in some economies (e.g., India, the Middle East), not to mention invite other news organizations to take over their mantle as most influential news brand by not locking most of the world out.</p>
<p>I don&#8217;t know what decision NYT executives will announce, but if they go the metered paywall route, I can only hope that they get it right. While I continue to think that a voluntary membership model that gets paying members special privileges and commercial offers from advertisers is a better way to go, if metered paywall is the decision, then here&#8217;s what it should look like to have a chance of succeeding:</p>
<ul>
<li>Allow several free article views <em>per day</em> before a reader hits any kind of paywall. Ten articles per month and then a paywall, as the Financial Times&#8217; website offers, is a non-starter for NYTimes.com and will result in unacceptable advertising losses for NYTimes.com as site traffic drops.
<li>This makes way more sense than the FT.com model, because for heavy users of NYTimes.com, they will see the paywall or alternative offer <em>every day</em>. FT.com users hit the paywall once per month at 10 articles, then most will not come back. FT.com can afford not to care, because it&#8217;s after business people who can afford to pay for FT&#8217;s specialized business and financial news coverage. It&#8217;s not after a massive audience the way NYTimes.com is (or should be).
<li>Give the NYTimes.com user who hits the &#8220;paywall&#8221; after, say, three or four stories in one day several options for continuing to read. Offering only the option of subscribing is, and I can&#8217;t think of a better word, dumb.
<li>What should the options be?
<ol>
<li>Subscriptions for unfettered access, offered in various terms: monthly, 6-month, annual, lifetime, etc.
<li>A day-pass rate ($1 or $2?) for those wanting more but unwilling to commit to a subscription.
<li>Adjust the day-pass (and subscription rates) based on the country of the reader (determined by IP address). While a day pass to NYTimes.com might cost $1.50 to North American online readers, the price should be, say, the equivalent of 25 cents for readers in India where the standard wage is far less than in the U.S.
<li>Offer an alternative to paying for a day-pass: View a 30-second video commercial, which can&#8217;t be skipped or fast-forwarded, for a blockbuster ad or a targeted ad based on what the site knows about the reader. Or, assuming NYTimes.com has good targeting ability (possible with non-paying subscribers because the site makes everyone register), let the user take a market survey for an ad client who&#8217;s paying a premium; then give the reader a free day or week-long pass to unlimited articles.
<li>Offer the special membership I mentioned above as an option. This might cost more than a subscription, but would include extra goodies such as free or discount tickets to newsmaker events, and lucrative discount and free-offer deals from participating advertisers (e.g., two-for-one dinner or theater-ticket offers each month). The membership would also include unfettered access to the full website with no reading quotas.
<li>Offer something for those not willing to pay but who still want more. This might be a partial wall, where after viewing three NYT stories on one day, subsequent stories show only the first three or four paragraphs of a story &#8212; followed by the list of options above. I&#8217;d add even one more in this instance: a micropayment for, say, 25 cents to view the rest of the article (if it&#8217;s article No. 4 read by the user that day and they want to view the whole thing).
<li>Allow paying members of voluntary content-donation networks special access. Let&#8217;s say that I, a paying member to the <a href="http://kachingle.com/">Kachingle</a> multi-website donation service, visit NYTimes.com and click its Kachingle medallion, indicating that I support NYTimes.com and some of my $5 a month paid to Kachingle gets proportioned every month to NYTimes.com based on my usage of the site. Perhaps for Kachingle member-supporters of NYTimes.com, the daily free-article limit becomes 10, or 20, rather than three, before the paywall and other options are shown.
<li>Establish some sort of convenient system for libraries and schools, so that users of public computers don&#8217;t run into annoying paywall barriers.
<li>Finally, use the paywall strategy for special events or promotions. For instance, right now the NYTimes.com metered wall could be set at three free articles, then the top offer for continued access to more full Times content for the next week is to make a $10 donation to Haiti earthquake relief, or a $5 donation for two days of full access.
</ol>
</ul>
<p>In general, I&#8217;m against paywalls for general-news websites, for reasons that I and many other digital-media pundits have expressed many times over. But that&#8217;s a black-and-white view, and I think there are shades of gray that might work, as I&#8217;ve outlined above.</p>
<p>So &#8230; Dear Bill Keller and NYT executive team: Please don&#8217;t blow it with a restrictive metered paywall that will damage your brand&#8217;s influence and bottom line. If you&#8217;re dead set on the metered paywall model &#8212; and I still have hope that you&#8217;re not &#8212; then at least implement it intelligently.</p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/SlyvG76gjdc" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/18/if-nytimes-com-does-put-up-a-metered-wall/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/18/if-nytimes-com-does-put-up-a-metered-wall/</feedburner:origLink></item>
		<item>
		<title>A golden age for news start-ups? The impact of another newspaper bankruptcy</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/tZjCN5S5_mw/</link>
		<comments>http://steveouting.com/2010/01/15/a-golden-age-for-news-start-ups-the-impact-of-another-newspaper-bankruptcy/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 05:44:56 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[bankruptcy]]></category>
		<category><![CDATA[medianews group]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1192</guid>
		<description><![CDATA[I can&#8217;t say I&#8217;m surprised that Denver-based MediaNews Group (well, technically its holding company, Affiliated Media Inc.) has said that it will file for bankruptcy protection. The Wall Street Journal has a report on the latest newspaper-industry dour development, pointing out that the Hearst Corp. has $400 million in equity and debt tied to MediaNews, [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F15%2Fa-golden-age-for-news-start-ups-the-impact-of-another-newspaper-bankruptcy%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F15%2Fa-golden-age-for-news-start-ups-the-impact-of-another-newspaper-bankruptcy%2F" height="61" width="51" /></a></div><p>I can&#8217;t say I&#8217;m surprised that Denver-based MediaNews Group (well, technically its holding company, Affiliated Media Inc.) has said that it will file for bankruptcy protection. The Wall Street Journal <a href="http://online.wsj.com/article_email/SB10001424052748703657604575005813195786280-lMyQjAxMTAwMDEwNTExNDUyWj.html">has a report on the latest newspaper-industry dour development</a>, pointing out that the Hearst Corp. has $400 million in equity and debt tied to MediaNews, &#8220;and the investment will be wiped out by the bankruptcy filing, according to people familiar with the matter.&#8221;</p>
<p>MediaNews is likely to survive, but not without some unfortunate consequences for its newspapers. From the WSJ article:</p>
<blockquote><p>&#8220;(MediaNews Group CEO Dean) Singleton also said cleaning up the company&#8217;s debt load allows him to help lead newspaper-industry consolidation, which some people in the industry say would help publishers stay afloat by creating stronger, more efficiently run groups of papers. Others are less sanguine about the benefits of consolidation.</p>
<p>&#8220;People in the industry have pointed to MediaNews&#8217; paper in St. Paul and the Star Tribune in Minneapolis as potential candidates for a combination, as well as to adjacent papers in Southern California published by MediaNews, Tribune Co. and Freedom Communications Inc.&#8221;</p></blockquote>
<p>In other words, yet another newspaper-company bankruptcy means that more muscle will be cut from newsrooms (the fat&#8217;s already gone) and communities will be more poorly served in the consolidation that&#8217;s necessary for industry survival.</p>
<p>We&#8217;ve seen plenty of awful things happen to newsrooms, and now we&#8217;re seeing things like copy editors being considered for elimination to save money. (E.g., <a href="http://www.poynter.org/column.asp?id=45&#038;aid=175964">Star Tribune</a>.)</p>
<p>The newsroom cuts keep coming, and as newspaper companies emerge from bankruptcy owned largely by the banks that held their debt, a return to strong staffing levels and higher quality is unlikely anytime soon. (And why would advertisers return to that?)</p>
<p><strong><em>So, it looks to me like now is a great time to be in journalism!</em></strong></p>
<p>I&#8217;ve said that a few times recently when speaking to groups of college journalism students, and while I&#8217;ve gotten some nods of agreement, I&#8217;ve seen more heads shaking and puzzled expressions. But here&#8217;s what I mean:</p>
<p>Newspapers across the land are declining in quality, and lacking in coverage of their communities. A retired university journalism department head just today wrote this to me in a private e-mail about his local paper, owned by one of the largest newspaper companies in the U.S.:</p>
<blockquote><p>&#8220;Today&#8217;s [newspaper name redacted] is a bulletin board of one-paragraph meeting and event announcements, with canned features from other [corporate parent redacted] papers, local columns by city and county functionaries, booster pieces by c-of-c officials, religious claptrap by evangelists, columns on how and why to clean up your garage, pet care, etc. People who want to announce weddings and funerals are charged by the column inch, and the practice of depth reporting is a distant memory.&#8221;</p></blockquote>
<p>I don&#8217;t see a way out of this for local and regional newspapers owned by large media companies. Do you? So newspapers will likely continue to decline, while simultaneously, new digital news entities (for- and non-profit) will continue to increase in quality. After all, the newcomers don&#8217;t have massive debt to worry about or expensive presses to maintain; digital publishing is cheap in comparison.</p>
<p>And, of course, many of the new news entities emerging are run by the talented journalists laid off by the once-great newspaper companies. So new news providers&#8217; quality <em>will</em> continue to improve.</p>
<p>The problem for all the new-comers to the (reinvented) news game is the lack of a clear business model to support quality journalism in sufficient quantity. But I&#8217;m more confident that they can figure that out than I am in the newspaper industry figuring out the digital business model while also handling the collapse of their legacy business.</p>
<p>&#8220;New&#8221; news media rises as the old falls. MediaNews Group&#8217;s troubles are only the latest to open up more opportunities for the new news eco-system to develop.</p>
<p>It&#8217;s an exciting time to be a journalist, if you can stomach the chaotic environment. It&#8217;s a lousy time to own an established news media business if you&#8217;re still in love with its outdated business model.</p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/tZjCN5S5_mw" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/15/a-golden-age-for-news-start-ups-the-impact-of-another-newspaper-bankruptcy/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/15/a-golden-age-for-news-start-ups-the-impact-of-another-newspaper-bankruptcy/</feedburner:origLink></item>
		<item>
		<title>Converting a book reader to a nook reader</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/6PPQaenTlY8/</link>
		<comments>http://steveouting.com/2010/01/07/converting-a-book-reader-to-a-nook-reader/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 22:39:00 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[e-readers]]></category>
		<category><![CDATA[kindle]]></category>
		<category><![CDATA[nook]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1166</guid>
		<description><![CDATA[My wife, Suzanne, has long had to put up with a husband who&#8217;s a new-gadget hound. I&#8217;m an early adopter but not a super-early adopter. We&#8217;ve had a TiVo DVR for years, but I wasn&#8217;t among the very first to purchase one. I waited for the iPhone 3G to come out before catching iPhone fever. [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F07%2Fconverting-a-book-reader-to-a-nook-reader%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F07%2Fconverting-a-book-reader-to-a-nook-reader%2F" height="61" width="51" /></a></div><p>My wife, Suzanne, has long had to put up with a husband who&#8217;s a new-gadget hound. I&#8217;m an early adopter but not a super-early adopter. We&#8217;ve had a TiVo DVR for years, but I wasn&#8217;t among the very first to purchase one. I waited for the iPhone 3G to come out before catching iPhone fever. (Suzanne has one, too.) She tends to tag along, patient with me when I enthuse about some new gizmo. (Like the <a href="http://roku.com/">Roku</a> box I bought as a family Christmas present. No one else in the family had a clue what it was supposed to do.) Eventually Suzanne sees the wisdom of (most) of my new-gadget purchases. <img src='http://steveouting.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><img src="http://steveouting.com/wp-content/uploads/2010/01/nooklogo.jpeg" width="250" height="104" class="alignright size-full wp-image-1175" /><br /><img src="http://steveouting.com/wp-content/uploads/2010/01/nook2.jpg" width="250" class="alignright wp-image-1176" />Since she&#8217;s a school librarian and avid reader, I thought that an e-book reader would be a special holiday gift. So I ordered Suzanne a <a href="http://www.barnesandnoble.com/nook/">nook</a> from Barnes &#038; Noble, preferring the virtual screen interface to the Amazon Kindle&#8217;s many physical buttons.</p>
<p>In observing her use of the nook in the first couple weeks, I&#8217;ve come to predict that the nook (and the Kindle) will not win over huge chunks of the population. While the devices and their <a href="http://www.eink.com/">E Ink</a> screens make for a wonderful reading experience (my opinion) and are easy on the eyes in a way that reading lengthy prose on a backlit screen is not, they&#8217;re still not quite ready for truly mass-market success.</p>
<p>Perhaps Apple will debut the Kindle- and nook-killer later this month. I&#8217;m looking forward to seeing what Steve Jobs is hiding from public view.</p>
<p>Anyway, here&#8217;s a quick run-down of Suzanne&#8217;s first couple weeks with the nook (as observed by me):</p>
<ul>
<li>Initial enthusiasm and &#8220;that&#8217;s so cool&#8221; reaction
<li>Love for some features like tap on a word to get a definition; add notes to sections as you&#8217;re reading; highlighting key passages; etc.
<li>Some disillusionment: &#8220;You mean you can&#8217;t read it in bed in the dark? You have to have a light on to see the screen?&#8221;
<li>After she played around with it a bit, the nook went in a bedside drawer, not seeing much use
</ul>
<p>The final point needs some explanation, because it&#8217;s not a rejection of the product. Rather, Suzanne has a pile of books on her reading and book-club list, waiting to be picked up. What&#8217;s the point of spending an extra $10 for a nook e-version? Books on nook will have to come later, when the paid-for or from-the-library printed versions have been read.</p>
<p>One book on her to-read list is already in hand in digital form, purchased from Amazon for reading on her iPhone. She was disappointed that that purchase couldn&#8217;t simply be ported to her nook.</p>
<p>More alarming (to me) was an e-mail receipt showing up in my inbox from Amazon.com, showing that Suzanne had ordered a <em>printed</em> book after receiving the nook. It turns out that it was a cookbook, with color photos, and that didn&#8217;t seem like the right kind of book to order in digital form for an e-reader than only displays black, grays, and white.</p>
<p>Magazines and newspapers? Nope, she told me; won&#8217;t use the nook for that, especially since the monthly subscription prices per publication are ridiculously high, and she can read most of them on the web for free.</p>
<p>I&#8217;ll continue to spy on my wife&#8217;s nook usage (or lack thereof), and I suspect that I&#8217;ll see her make the transition to digital books read on the nook, in time.</p>
<p>Suzanne was, I guessed, the ideal nook/Kindle convert: librarian, book lover, and not a techno-phobe. Alas, it was not love at first sight.</p>
<p>This makes me think that we&#8217;re not quite there yet. What will become a mass-market hit, I believe, will be a thin tablet computer that does everything an iPhone with a big color screen could do (i.e., a full-fledged wirelessly connected computer), and is an outstanding form factor for reading books.</p>
<p>The trick will be getting the price down to a few hundred dollars, and that may take a while.</p>
<p><strike>The ultimate tablet, I think, would be that large, thin iPhone/iTouch device with a stunning color, backlit touch-screen. And it would have a switch to turn the screen into a paper-like E Ink experience with no backlight, for comfortable book and other long-form reading.</strike></p>
<p><strike>Alas, unless Mr. Jobs has some magic up his sleeve, that may be a pipe dream.</strike></p>
<p>Strike those last two paragraphs in my original of this blog item. It seems that a single screen that can be both back-lit color and E-Ink quality reflective display for reading in light is possible; indeed, it exists. Pixel Qi showed off such technology at the Consumer Electronics Show last week. <a href="http://gizmodo.com/5443895/e+ink-is-dead-pixel-qis-amazing-transflective-lcd-just-killed-it">Here&#8217;s a Gizmodo report</a> on this amazing development.</p>
<p>And then there&#8217;s <a href="http://www.mirasoldisplays.com/index-mirasol-display-technology.php">Mirasol displays</a>, which could be the technology that moves media tablets where they need to go. Exciting stuff! </p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/6PPQaenTlY8" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/07/converting-a-book-reader-to-a-nook-reader/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/07/converting-a-book-reader-to-a-nook-reader/</feedburner:origLink></item>
		<item>
		<title>Hey, news sites: Think like retailers!</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/zmKquaReDMg/</link>
		<comments>http://steveouting.com/2010/01/04/hey-news-sites-think-like-retailers/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 20:44:18 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business models]]></category>
		<category><![CDATA[E-mail]]></category>
		<category><![CDATA[Mobile]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1159</guid>
		<description><![CDATA[Today I received an e-mail promotion from an electronics e-retailer that I&#8217;d purchased from before. The after-holidays sales promotion looked interesting, so I clicked the ad to go to the site. I spent very little time there, didn&#8217;t see any deals I couldn&#8217;t live without, and clicked away.
About an hour later, in comes another e-mail [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F04%2Fhey-news-sites-think-like-retailers%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F04%2Fhey-news-sites-think-like-retailers%2F" height="61" width="51" /></a></div><p>Today I received an e-mail promotion from an electronics e-retailer that I&#8217;d purchased from before. The after-holidays sales promotion looked interesting, so I clicked the ad to go to the site. I spent very little time there, didn&#8217;t see any deals I couldn&#8217;t live without, and clicked away.</p>
<p>About an hour later, in comes another e-mail from this company, this one with a note, &#8220;Thanks for visiting our site!&#8221;, and an e-mail coupon for a free $100 dining-out card if I make a purchase of at least $200.</p>
<p>This isn&#8217;t a new technique among digital-savvy retailers, but it&#8217;s the first one like this that I recall receiving.</p>
<p>Have any news websites tried this approach? (I&#8217;ve yet to see it.) It&#8217;s a great idea.</p>
<p>For example, tie automated e-mail promotions to when a (known) visitor views a car-review page. Build in some intelligence: If the site visitor reads a review about pick-up trucks or high-mileage hybrids, send a discount offer from a (client) local dealer, or maybe eBay Motors, specific to trucks or hybrids, respectively. Did the user visit the sports section and read three or more articles? E-mail him a discount coupon from a client sporting goods store.</p>
<p>This is a simple, potentially effective technique. But of course you need to know who your visitor is. That&#8217;s simple enough if you require your users to register on your site, or you know who they are because they log into your site via Facebook Connect or some other third-party connection.</p>
<p>And you need their permission, which you can get during the registration process (if your site has one), or by asking for permission to send them discounts in the future if they click their assent in a pop-up box.</p>
<p>Yet another possibility is if your news site has a premium membership program (a la <a href="http://www.timesplus.co.uk/">Times+</a>). Make receiving these targeted, contextual discount offers a <em>benefit</em> for being a paying news-website member. Of course, members don&#8217;t have to receive them and can decide for themselves whether it&#8217;s a useful benefit or feels more like annoying spam.</p>
<p>Finally, think beyond e-mail, of course. At sign-up for this service, offer options: Receive the discount offers via mobile phone, Facebook mail, Twitter DM (direct message), e-mail, etc.</p>
<p>If any news organizations have tried this, and I&#8217;m just not aware of it, please let me know in the comments area below &#8212; and tell us how it&#8217;s worked out.</p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/zmKquaReDMg" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/04/hey-news-sites-think-like-retailers/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/04/hey-news-sites-think-like-retailers/</feedburner:origLink></item>
		<item>
		<title>At last, I can complain about E&amp;P’s website!</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/ejWZyzPcryY/</link>
		<comments>http://steveouting.com/2010/01/01/at-last-i-can-complain-about-eps-website/#comments</comments>
		<pubDate>Fri, 01 Jan 2010 17:19:56 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[editor & publisher]]></category>
		<category><![CDATA[greg mitchell]]></category>
		<category><![CDATA[neilsen]]></category>
		<category><![CDATA[vnu]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1150</guid>
		<description><![CDATA[Throughout much of my nearly 15-year gig as a freelance columnist for Editor &#038; Publisher Online, I&#8217;ve cringed at its website. Now that E&#038;P is shutting down (though with some hope of a last-minute save) and my &#8220;Stop The Presses!&#8221; column has ended its run, I&#8217;m free to stop the self-censorship.
Actually, I don&#8217;t really need [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F01%2Fat-last-i-can-complain-about-eps-website%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2010%2F01%2F01%2Fat-last-i-can-complain-about-eps-website%2F" height="61" width="51" /></a></div><p>Throughout much of my nearly 15-year gig as a freelance columnist for Editor &#038; Publisher Online, I&#8217;ve cringed at <a href="http://editorandpublisher.com">its website</a>. Now that E&#038;P is shutting down (though with <a href="http://www.editorandpublisher.com/eandp/news/article_display.jsp?vnu_content_id=1004055964">some hope of a last-minute save</a>) and my <a href="http://www.editorandpublisher.com/eandp/columns/stopthepresses_archive.jsp">&#8220;Stop The Presses!&#8221; column</a> has ended its run, I&#8217;m free to stop the self-censorship.</p>
<p>Actually, I don&#8217;t really need to say that much, since (now former) E&#038;P editor Greg Mitchell acknowledged the obvious in an <a href="http://www.walletpop.com/blog/2009/12/31/bad-press-venerable-trade-mag-editor-and-publisher-likely-to-fold/">interview published yesterday</a>:</p>
<blockquote><p>&#8220;At E&#038;P, overly frugal ownership forced the publication to scrape by with an antiquated Web site &#8212; even though E&#038;P advocated since the mid-1990s that newspapers and magazines embrace the Internet, or else suffer the consequences.</p>
<p>&#8220;&#8216;For four years we were pushing our owners to update our site, and we couldn&#8217;t do it,&#8217; Mitchell said. &#8216;As a result, we have this dinosaur of a Web site. It hasn&#8217;t been updated in five years; we can&#8217;t do video, you can&#8217;t leave comments.&#8217;&#8221;</p></blockquote>
<p>Thank you, Greg!</p>
<p>For me, not a month has gone by over the last, oh, 5 years or more that, following publication of my monthly column, I didn&#8217;t get reader e-mails complaining about not being able to leave a public comment responding to what I&#8217;d written. I often resorted to using this, my personal blog, as the place for E&#038;P readers to leave feedback or have a public discussion.</p>
<p>The worst were my (many) columns advocating that news websites be more interactive and participatory. Readers couldn&#8217;t resist the opportunity to point out the irony, though of course they had to do it either in a &#8220;letter to the editor&#8221; sent to EditorandPublisher.com, or to my personal e-mail address (or sometimes with a phone call).</p>
<p>That said, that&#8217;s a hit only on E&#038;P&#8217;s penny-pinching overlords, not the E&#038;P staff. My column tenure lasted through several editors before Mitchell, and each faced the same problem. Whenever I repeated my request that comments be added to my column, I got the same frustrated response: We want to do it but we can&#8217;t get corporate to allow it!</p>
<p>For me, the ultimate irony &#8212; and there&#8217;s a lesson here, I think &#8212; is that when I switched this blog to the popular <a href="http://wordpress.org/">Wordpress</a> open-source content management system (CMS) years ago, my personal website was in many ways more sophisticated and flexible than E&#038;P&#8217;s! If I wanted a new feature, I just found a free Wordpress plug-in and added new functionality in a few minutes. E&#038;P&#8217;s poor editors had to beg corporate IT for any new features to be added, which either took weeks or months, or never happened (like adding user comments).</p>
<p>Open-source platforms like Wordpress, <a href="http://drupal.org/">Drupal</a>, and others are now remarkably advanced. You have to wonder why companies like E&#038;P owner <a href="http://en-us.nielsen.com/">Nielsen</a> (and VNU before that) would cripple themselves using a proprietary CMS.</p>
<p>OK, I&#8217;ve got that off my chest. I&#8217;ll end with high praise for the editorial work of E&#038;P&#8217;s staff over the years. E&#038;P was around for 125 years, and deservedly so. I&#8217;m proud to have been associated with the E&#038;P brand, and leave with great respect for everyone in the now-shuttered New York City office.</p>
<p>You can still find them on the new (temporary?) blog, <a href="http://eandpinexile.blogspot.com/">E&#038;P In Exile</a>.</p>
<p>Oh, and feel free to leave a comment below. <img src='http://steveouting.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/ejWZyzPcryY" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2010/01/01/at-last-i-can-complain-about-eps-website/feed/</wfw:commentRss>
		<slash:comments>12</slash:comments>
		<feedburner:origLink>http://steveouting.com/2010/01/01/at-last-i-can-complain-about-eps-website/</feedburner:origLink></item>
		<item>
		<title>Farewell, E&amp;P: The last of my 14-1/2 years of columns</title>
		<link>http://feedproxy.google.com/~r/steveouting/~3/EYJJoUeNUoA/</link>
		<comments>http://steveouting.com/2009/12/29/farewell-ep-the-last-of-my-14-12-years-of-columns/#comments</comments>
		<pubDate>Tue, 29 Dec 2009 17:39:02 +0000</pubDate>
		<dc:creator>Steve Outing</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Ideas]]></category>
		<category><![CDATA[Journalism]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://steveouting.com/?p=1142</guid>
		<description><![CDATA[After writing a column for Editor &#038; Publisher Online for so long (it was my &#8220;Stop The Presses!&#8221; column that served as the website&#8217;s main original content at the very beginning), it feels weird to have the final one published.
But it&#8217;s online, &#8220;Goodbye, for Now: Looking Foward.&#8221; (My editors rejected my apparently too-controversial suggested headline: [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fsteveouting.com%2F2009%2F12%2F29%2Ffarewell-ep-the-last-of-my-14-12-years-of-columns%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fsteveouting.com%2F2009%2F12%2F29%2Ffarewell-ep-the-last-of-my-14-12-years-of-columns%2F" height="61" width="51" /></a></div><p>After writing a column for Editor &#038; Publisher Online for so long (it was my &#8220;Stop The Presses!&#8221; column that served as the website&#8217;s main original content at the very beginning), it feels weird to have the final one published.</p>
<p>But it&#8217;s online, &#8220;<a href="http://www.editorandpublisher.com/eandp/columns/stopthepresses_display.jsp?vnu_content_id=1004055669"><strong>Goodbye, for Now: Looking Foward</strong></a>.&#8221; (My editors rejected my apparently too-controversial suggested headline: &#8220;Stop a Lot of the Presses! (Farewell, E&#038;P).&#8221;</p>
<p><strong>There&#8217;s no place for online discussion of the column on the E&#038;P site, so I hope anyone with an opinion on it will use the Comments area below this blog item to react to what I&#8217;ve written.</strong></p>
<p>I chose to go out with a two-part list. </p>
<ul>
<li>One is 20/20 hindsight fantasy: what the last 15 years <em>should</em > have looked like if only the newspaper industry&#8217;s leaders (and employees and outside analysists and pundits) had reacted to (and more effectively lobbied industry leaders on how to respond to) disruptive change properly.</p>
<li>The other is prediction: based on the reality of what did happen over that time and the decisions made, what can the newspaper industry expect next and what will the news eco-system look like.</ul>
<p>I&#8217;ll continue writing on the future of news &#8212; and yes, expressing my opinions &#8212; on <a href="http://steveouting.com/">this blog</a>. You&#8217;ll also start to see me writing on a blog associated with my newest project, set to launch in January 2010: the Digital Media Test Kitchen at the University of Colorado at Boulder. More on that very soon.</p>
<p>To any and everyone who spent any time reading &#8220;Stop The Presses!&#8221; over the years, thank you for spending some of your valuable time pondering my words. To everyone I&#8217;ve interviewed, thank you for sharing your ideas and opinions &#8212; and educating me on what&#8217;s to become of media in the digital era. And to my editors at E&#038;P (present and past), thanks for allowing me this venue, and for your support over the years. Good luck!</p>
<img src="http://feeds.feedburner.com/~r/steveouting/~4/EYJJoUeNUoA" height="1" width="1"/>]]></content:encoded>
			<wfw:commentRss>http://steveouting.com/2009/12/29/farewell-ep-the-last-of-my-14-12-years-of-columns/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		<feedburner:origLink>http://steveouting.com/2009/12/29/farewell-ep-the-last-of-my-14-12-years-of-columns/</feedburner:origLink></item>
	</channel>
</rss>
