myRetailer.ca

MyRetailer Changes – An update from Andy

Andy Buyting — Tue, 24 Aug 2010 14:36:20 +0000

Dear Readers, I want to thank you for following, tweeting, and conversing with me directly on this wonderful blog. As my future direction changes, I’m passing on the reins of myretailer.ca and moving to my endeavors which you can follow at www.carleventures.com *. You can watch for new updates and what I’m working on there. I’d like to [...]

MyRetailer Changes – An update from Andy is a post from: myRetailer.ca

Word of Mouth Critical for Small Business Decisions

Andy Buyting — Thu, 24 Jun 2010 18:13:23 +0000

Research from the Enterprise Council on Small Business shows that more than twice as many new small business merchants state that word of mouth plays an absolutely critical role in their vendor decision making process. Word of Mouth Critical for Small Business Decisions is a post from: myRetailer.ca

Word of Mouth Critical for Small Business Decisions is a post from: myRetailer.ca

Out of the Office

Andy Buyting — Tue, 20 Apr 2010 16:30:24 +0000

Sometimes as a retailer you have to take a step back and reflect. We’re working through some issues and re-evaluating right now, so myRetailer will be on hiatus this week. You’ll still get the weekly Twitter and news updates, but look for new blog postings soon. Out of the Office is a post from: myRetailer.ca

Out of the Office is a post from: myRetailer.ca

Other People’s Recycled News | April 10 – 16

Andy Buyting — Mon, 19 Apr 2010 12:41:36 +0000

The birthplace of BIAs celebrates 40 years The year was 1970 and a novel idea was taking shape at the Petit Paris, a Bloor St. W. bakery popular for its cream cakes. In the back room, a group of local businessmen would gather to chat quietly over coffee and sticky buns. Two men remained fixtures [...]

Other People’s Recycled News | April 10 – 16 is a post from: myRetailer.ca

Nice Guy or Tyrant?

Andy Buyting — Wed, 14 Apr 2010 16:36:17 +0000

What is the best approach to leadership in a team environment? How do you balance the fine line? It’s not easy if you ask me. Therein lies one of the most challenging balancing acts that a leader must walk. I know lots of people on both sides of this fence. I have friends and colleagues who are [...]

Nice Guy or Tyrant? is a post from: myRetailer.ca

Serve up a Recipe for Customer Satisfaction

Andy Buyting — Tue, 13 Apr 2010 20:03:28 +0000

The recipe for customer satisfaction lies in the customer service training of your employees. I read a quote the other day that really stuck with me. In the book Nuts! Southwest Airlines’ Crazy Recipe for Business and Personal Success, authors Kevin and Jackie Freiberg make a statement about Southwest employees “serving the person behind the need”. I [...]

Serve up a Recipe for Customer Satisfaction is a post from: myRetailer.ca

Other People’s Recycled News | April 2-9

Andy Buyting — Mon, 12 Apr 2010 12:41:18 +0000

Small business owners look ready to move into growth mode After 18 months of layoffs and budget cuts, Canadian companies led by small businesses appear set to return to hiring plans for the remainder of the year. Read Full Story Stay close to numbers and customers How aged are your receivables? In bad times, it’s best to [...]

Other People’s Recycled News | April 2-9 is a post from: myRetailer.ca

Welcome the HST

Andy Buyting — Thu, 08 Apr 2010 19:28:48 +0000

On July 1st, Ontario and British Columbia will be adopting the new Harmonized Sales Tax system currently being used in other parts of the country. The National Post ran an interesting article last week debating the pros and cons of the new tax system. Well, let me give you my first hand experience with HST. I can [...]

Welcome the HST is a post from: myRetailer.ca

Follow the Leader

Andy Buyting — Wed, 07 Apr 2010 19:13:42 +0000

One of the most effective training tools is make it easy for people to learn by example through mentoring. For our business, it is hiring season. This is the time of year when we go from a staff of 12 in one store to 45. To do this, we are very fortunate to have the [...]

Follow the Leader is a post from: myRetailer.ca

A Lesson from The Big Guys

Andy Buyting — Tue, 06 Apr 2010 16:25:41 +0000

Studying what successful businesses do will teach you lessons on how to improve your own company. Late last year, after observing my wife sift through a stack of flyers, I asked her if most people she knows do the same thing. Her answer was; “Yes. Everyone I know at least skims through the flyers they’re [...]

A Lesson from The Big Guys is a post from: myRetailer.ca