“Want more Converted Travelers ? ? ? – NA is an option.”

We at Hello Travel are always aspired to get you more & more business. Our utmost priority is to keep you informed of all possible ways of increasing your Return on Investment.

Keeping this in mind, here is an important insight on leads with Phone Number field marked as “NA”. Such leads have emerged “Same as Normal”, in terms of maturity.

A simple reason for this is a rigorous 3 level Quality Check.

Majority of NA leads are most likely to convert since they are self verified by the traveler. In these cases, travelers Re-Update their request which ensures a Verified Email. Also, an updated lead has highest intent of traveling.

It has been observed that some travelers hesitate sharing their phone information for the first time as such travelers prefer “E-mail communication”, which they update in the Description Box or Phone Field. Few reasons of not sharing their information can be – busy schedule, charges on incoming call(specially in USA), and too many calls. All those who belong to higher strata of society generally have a concern on sharing their phone numbers on public domains but such travelers are likely to respond quickly once they receive a travel quote in their e-mail. Thus, a competitive travel quote sent to an “Email Communication preferred” enquiry may result in a Converted Travel Lead.

You must be wondering what is this ‘One-Click Buy’? Well don’t think this much. We are changing  ‘Buy Enquiry‘ button to ‘One-Click Buy‘ and in just one click, an enquiry will come in your account.

Fast

One-Click buy is the fastest way to acquire an enquiry. No need to click twice when an enquiry can be purchased in just one-click.

Don’t left behind

Sometimes while making an extra click, your competitor grabs the enquiry. Now it won’t happen as you will be faster than them.

Caveat-Emptor

Clicking ‘One-Click Buy‘, means you want to purchase the enquiry. To see the premium price of an enquiry you have to click the ‘Buy Premium’ link which will be present below ‘One-Click Buy‘ button.

I WILL LIKE

At Hellotravel.com we always understand the value of your time. Accordingly, our new “I Will LIKE ” feature suggests your preferred enquiries”, based on your Recent Purchase History.
This means that if you mostly buy enquiries from Delhi to Shimla then there is no need to search further in Domestic section. You can simply Log in to “I WILL LIKE section” which will show only Delhi to Shimla enquiries. Just Click & Buy your preferred enquiry.

Note :
1) You must Login to view enquiries on this page
2) Your “Recent Purchase history” is created after 5 Enquiry Purchases
3) Start Buying Now !

1) Enhanced Appearance

2) Easy Login

The fresh look of agents section of HelloTravel also displays the icon of Login which provides direct access to agent’s account from the main page itself.

3) More Clarity

4) Improvised Functionality

5) Footer of Agents.hellotravel.com

In this front we always take relentless efforts to make our Quality Check (QC) system from smart to smarter enough to filter out genuine enquiries out of the bulk and chunk-out the Fake or suspect enquiries which are not entertained at Hellotravel.com. All enquiries are passed through our stringent process of Quality checks before being made live for travel agents.

Hellotravel.com’s association with over 1000+ travel portals makes it an open platform for all travellers from different walks of life with their varied travel requirements where they can freely fill our online enquiry form and submit it without any restriction. This may lead to the inflow of few dubious enquiries as well in the system from an impostor. To avoid any hassle on part of our member travel specialists, every enquiry in agents section of HT is refined technically as well manually at two levels of severe scrutiny.

Throwing light on the overall procedure of our quality check system and technicalities involved in refining enquiries, we hereby give a brief description about the Two Levels of acute verification.

HT has established an in-house QC system in which every enquiry is processed through Proactive and Reactive levels of Quality checks.

PROACTIVE LEVEL

As soon as an enquiry is submitted by a discerning traveler the first level of QC gets activated that involves technical as well as manual inspection in two steps:

Before Arrival: Every enquiry is critically examined and is filtered out automatically through pre-set algorithms at this step. All enquiries undergo intense checking which leads to elimination of large amount of false enquiries, in first go. It involves automatic verification of description, phone number, date and email address.

After Arrival: Along with automated algorithms, enquiries are manually analyzed in this step which also restricts the intrusion of invalid enquiries. Traveller’s selection of enquiry and intention behind posting an enquiry is thoroughly examined by QC team. Further automatic mails are sent to the travelers for confirmation of their email ids and also for gathering additional requirements regarding their tour program which reflects as “Re-updated” status in the enquiry.

Apart from this, QC executive contacts the traveller on the phone number provided in the enquiry and his/her requirements are verified along with the contact details (email id and phone number). This confirmed travel information is updated in that enquiry inside a highlighted box namely “Spoke to Hellotravel” which is among the USPs of HT Quality Check System.

REACTIVE LEVEL

Still the enquiries falling in the category of fake where mails from travel agents to the travellers bounce back and phone numbers are also incorrect. For such enquiries HT  has a fake enquiry credits reversal system which ensures refunding of credits spent to the travel agents’ account, within 48 working hrs.

Such acute scrutinization mitigates the quantity of invalid enquiries almost to negligible, resultantly ridding the system off fishy enquiries. Thus in this way travel agents enjoy many advantages of working with HT and are protected from the trouble that occur due to invalid enquiries.

This all new feature of hellotravel.com can be activated by following few simple steps:

1. Go to http://agents.hellotravel.com/
2. Click on Login.
3. Enter the username and password.
4. Go to Account Settings and click on Auto Refresh Setting option. Page displaying Auto Refresh Setting gets open.
   
   
5. Now, click the box besides Enable Auto Refresh. This opens a drop-down menu containing time setting options. The drop-down menu shows time setting options ranging from 1 minute to 31 minutes.
6. Now, select a particular time option as per the choice.
7. Click on save and it’s done.

Soon after getting done with the time set up, this feature gets activated. Enquiry page automatically gets refreshed after the particular time that has been selected.

Now, with the help of this feature agents no longer have to draw their fingers to key pad as with few clicks agents can view fresh enquiries after the selected duration.

For any assistance/query in regard to this latest feature please contact our 24×7 helpline number +91 9999 699 299 or write in us at helpdesk@hellotravel.com.

Intelligence Report is easily accessible and can be viewed from client’s own account. Travel agents can utilize this exceedingly informative report to trace their functioning at the agent’s section and know exactly about their position on hellotravel.com.

Being a member travel agent of hellotravel.com, the Intelligence Report can be accessed by following these steps:

• Go to http://agents.hellotravel.com/
• Click on Login at top right corner of the page.
• Enter your Username and Password and click again on Login.
• The account page will get open. To open the Intelligence Report, click on the Report. This will take open-up the agent’s account’s Intelligence Report.

Intelligence Report starts with three important sections (As shown in Fig. 1) namely Leads, Credits and Average with relative sub-sections describing the entire scope of travel agent’s activity.

This part of the report contains a graphical representation of Leads with links of Credits and Average adjacent to it. Above these links  the drop-down options have been provided for selecting From Date, To Date denoting duration and the option of All, showing the kind of enquiries (Domestic, Inbound, Outbound, International) to select from.

• Leads- This graph displays the number of leads purchased, per day, during the selected time period.

• Credits- Here a red-colored graph gets open indicating the number of credits spent to purchase leads within the selected duration.

• Average- This graph represents the average of credits spent on per lead during the selected duration.

Below this there are sections, indicating Credits, Enquiries and Average Cost-

• Credits- This represents the total number of credits consumed during the particular period.

• Enquiries- Indicates the total number of enquiries purchased during the particular period.

• Average cost- This is the average of credits that are consumed on each enquiry purchase. It is obtained by dividing the total number of credits available by the total number of enquiries purchased.

Below this enlisted are the two modes of purchases, i.e. Normal and Premium, which showcase the details of purchases made in respective modes with respective percentage.

Further, the another division of Country Analysis (As shown in Fig. 2), in this Intelligence Report, displays the information about the purchases and the credits with respect to different countries. Under this segment following sub-sections will be displayed:

• Your total purchase: It represents the total number of enquiries purchased during the particular period.

• Total enquiries in system: This sub-section represents the total number of enquiries received in the system for purchase during the selected period.

• Your total reach: This implies the scope of the reach to travelers in terms of percentage to the total number of travelers present on the system. It is the calculated average of the entire reach, which is obtained by dividing the total number of enquiries purchased by the total number of enquiries received in the system.

Below this is the tabular representation containing the list of countries and each country’s contribution in the purchase of enquiries.

This table displays six different columns, namely:

• Country: This column contains the name of all those countries whose enquiries were purchased.

• Enquiries: It represents the number of enquiries purchased from the respective country listed in Country column out of the total purchase.

• Credits: This column represents the amount of credits spent on enquiries from particular country out of the total credits consumed.

• Average Cost: This displays the average of credits used on the purchase of enquiry from each country.

• As % of Total Purchase: This column shows the contribution of each country in percentage terms of the total purchases made.

• Your Reach: It represents (in percentage terms) the number of leads of each country that have been purchased out of total leads received from that country.

After Country Analysis, the next section is Age of Enquiries (As shown in Fig.3) where three different sub-sections related to the enquiries purchase and time of purchase will be displayed. In terms of analysis, this is one of the most important section of the intelligence report as here the exact picture of an agent’s activities on agents.hellotravel.com is presented, which also helps to understand and have comparison to other travel agents registered with Hellotravel.com. The divisions listed are:

• Your Total Purchase: It represents the total number of purchases made during the particular duration.

• Your Average Time Gap: It shows the average delay time spent to make the purchase of enquiry. It basically represents the time gap between the moment an enquiry is received in the system till the time it is purchased.

• Industry Average Time Gap: Here comes the main part of this section which projects the trend among all the travel companies associated with Hellotravel.com. It showcases the calculative figure of the delayed time spent by entire industry to make their purchase. With the help of this feature the time gap with the other travel companies can be compared.

This again is followed by a tabular representation as explained below:

This views the entire structure of the purchases of enquiries; credits spent on enquiries within limited time range, average cost, percentage of the total purchases and above all the comparison with the entire industry. Here the flow of an agent’s functioning on agents.hellotravel.com can be observed minutely.

The parameters displayed here are:

• Time Gap: Enlisted here are certain time-period options denoting that particular duration within which the purchases of enquiries are made.

• Enquiries: It represents the number of enquiries purchased within the particular time-period.

• Credit: It shows the amount of credits which are spent within the particular Time Gap on respective number of enquiries.

• Average Cost: It simply shows the average of credits spent on total enquiries within particular Time Gap.

• % of Your Total Purchase: It represents the percentage figure of total purchase of enquiries within the particular Time Gap.

• Industry % Average: It displays the percentage of total purchase made by the entire industry within the respective Time Gap in comparison to the purchases made by an agent.

On a concluding note, Intelligence Report, with all relevant features and parameters discussed in detail, displays the itemized description of an agent’s operativity on Hellotravel.com. Further the presence of tool tip provided with each question mark is more helpful for better understanding of the technical terms. In this way our efforts in the form of Intelligence Report will not only figure out a travel agents’ position on Hellotravel.com but will also prove beneficial in further enhancement of their actions on this online rostrum. In a nut shell, this report can be an opportune medium for lucrative opportunities in the ocean of online travel market.

In order to lead in tourism world and beat behind competitors, it has become important for travel organizers to keep track of tourists’ record in tourism industry. India being one of the major tourist destination is visited by travelers in huge numbers every year, which consistently keeps increasing. FTA and FEE report by Ministry of Tourism of India is a refined estimation of foreign tourists and earnings from the same. According to the report there has been a noteworthy hike in FEE of  INR42279 crore which resulted from surge in FTA around 34.17 lakh during January-July in 2011 as compared to January-July, 2010.

Moreover, the scheme of VOA played a constructive role in attracting more foreign visitors to India. As per the information gathered by Ministry of Tourism of India, 820 VoAs were issued during July 2011 whereas 770 VoAs were issued in June 2011 and total number of VoAs issued from January to July, 2011 were 6594. Further, according to the report in 2011, Delhi represented maximum issuance of VoAs i.e. 3653, followed by Mumbai, Chennai and Kolkata which were 1484, 1125 and 332 respectively.

Drawing a conclusion from the data mentioned in the report, growth of tourism sector in India can be easily traced out, as the percentage of tourists and earnings from them is rising every year. According to this India seems to outshine others in tourism arena soon.

Table listed below provides exact information about Annual Statistical Report.

Foreign Tourists Arrival (FTA), Foreign Exchange Earnings (FEE) & respective Growth Rates

• Total FTA, FEE and respective growth rates from January to July, 2011:

* FTA- 34.17 lakh with growth rate of 10.8 %

* FEE- INR42279 crore with 14.8% growth rate

* FEE in US$- 9414 million with 17.6 % growth rate

• Total FTA, FEE and respective growth rates from January to July, 2010:

* FTA- 30.85 lakh with growth rate of 8.2 %

* FEE- INR36817 crore 24.1% growth rate

* FEE in US$- 8005 million with 32.6% growth rate

• Growth rate in FTA in June 2011 was noticed 7.2%.

Visa on Arrival (VoA) issued on the basis of countries

Information provided above has been collected by Ministry of Tourism of India from the data available from major airports. Table displayed above shows the authentic estimation of FTA (Foreign Tourist Arrivals), FEE (Foreign Exchange Earnings) and VoA (Visa on Arrival) in relation to tourism.

Being a trustworthy travel rostrum for all of our clients we assure complete security of every travel agent’s account on HelloTravel.com in agents section. After a travel agent gets registered with us, the account details are immediately forwarded to the respective e-mail id in which username and password is provided. Soon after receiving the mail you can change the password of your account for security purpose. In order to do so, few steps are required to be followed:

• Go to http://agents.hellotravel.com/, click on Login.
• Fill in the current username and password and then click on Login. This will open up your account page.
• Now, browse the cursor to drop-down option of Account Setting and click on View/Edit profile. This will open a page from where you can edit and make changes in your account and profile.

• To change password, click on Change Password. This will open the sub-section of Change Password displaying New Password and Re-type Password boxes.

• Now type in the new password as per your choice and re-type the same in Re-type Password box.

• Now, click on Save button. After click the password will immediately get changed.

Apart from this, after coming to the edit section of the account, you can simply browse down to the section of Change Password.

From next time the account can be accessed with new password, which will remain private only to you.

How to Reset Password or What if you Forgot your Password:

You can easily reset the password or retrieve the forgot password by following these steps:

• First, go to http://agents.hellotravel.com/, click on Login.
• This will show a page of Login Information. On right hand side, there will be two options. Click on Forgot Password.

• Soon after the click, Retrieve Password page will get open displaying User Name and Email with boxes beside. Here fill-in the required details of your User Name and Primary Email id in the email box.
• Click on Submit.

Immediately after the click on Submit, in no time a mail will be sent to the respective Primary Email id containing a link to reset the password. Now in order to reset the password you just have to follow the steps below:

• Click on the link provided in the mail. A page will get open with two options of New Password and Confirm Password.





• Now, fill in the required details inside the boxes.
• Click on Submit. Soon after the click, password will get changed and you can login into your account using the changed password and the same login id.

Moreover, you can directly click on Forgot Password displayed on http://agents.hellotravel.com/ beside the option of Login. This will immediately take you to the Retrieve Password section from where the process can be continued.

Further, if you are still unable to access your account then you can directly contact us by mailing us at helpdesk@hellotravel.com or by calling us at +(91) 9999 699 299.

I. What is Free Company Profile?

Free Company/Catalog Page (FCP), is an absolute FREE solution for the growth and increased online exposure of your travel business. As the full form of the acronym FCP suggests, it is the FREE profile page of your company on HelloTravel.com wherein you can showcase your company profile including name, logo, contact, about, testimonials of travelers, tour packages, photographs, company’s rewards and recognition along with the necessary information related to the agency. HelloTravel.com is a fully optimized website on which thousands of travelers visit everyday. These travelers are looking for the best travel services on our site and through your FCP you can target these travelers.

II. Advantages of creating an FCP

Once your profile is visible on HelloTravel.com, you will witness multitude of advantages enriching your business. FCP will not only bring along mass exposure but also play significant role in quality promotion.

Mentioned below are some of the advantages of your business that will be stretched after the creation of profile on HelloTravel.com

a) Online Presence: Over the years, internet has drastically influenced every commercial sector and now, it dominates as the main source of growth for every business. Being online you can trace maximum viewers to your profile and can retain much of them as well. In this case, FCP will facilitate online presence of your travel agency that will generate awareness among travelers associated to us. As a travel agent you will certainly be benefited by this service, as FCP will mark your presence on HelloTravel.com.

b) Online Marketing: The concept of online marketing has acquired mandatory position in every business for holding back the interest of willing clients who would like to travel. In this context, your company’s FCP on our portal can be the prolific foundation for the online marketing of products and services provided by your agency. The platform of HelloTravel.com will let you list down the areas of specialization of your agency, the range of travel services you provide and also the rewards and affiliations possessed by you.

c) Showcasing of your packages and profiles: In addition to online presence and online marketing, FCP on HelloTravel.com can be a FREE medium for travel agency’s promotion. FCP can be an effective path to showcase your travel plans & deals with complete information including cost and the itinerary. A sound portfolio of your agency with complete details can fetch more customers for your business.

d) Branding: Branding in today’s business market is an adequate tool to draw targeted traffic towards your organization. Brand is the mirror image of what your company is all about. Your FCP on HelloTravel.com comes into action with concentrated approach towards branding of your agency. Moreover, it also enables you to explain the ‘motto’ to which your agency adheres thus leaving a positive impact.

e) Free Enquiry from your FCP Page: Apart from all above mentioned benefits, one of the most exclusive benefit is that you will get the enquiries filled from your FCP page for FREE i.e whenever any traveler shows interest in you by filling-up his/her enquiry from the enquiry form present on your FCP page, you will receive that enquiry in your inbox without even shelling any credit point.

III. How to create FCP

You are advised to follow these steps carefully for creation of your agency’s profile on HelloTravel.com without any error. Here are simple guidelines for creation of FCP on HelloTravel.com:

• First, go to http://agents.hellotravel.com/
• Click on Login and enter your username and password inside the box displayed.
• Browse your cursor to drop down option of Account Settings and click on View/ Edit Profile. This will open your profile page where you can see ‘Create your Catalog. FREE!’ button. Click it.
• Browse down to, Create Public Catalog section and fill in the favorable name for the FCP URL/Address.

For Example: If agency’s name is ‘Travel Tours Pvt. Ltd.’ and you only want ‘Travel-Tour’ to be reflected in the URL then type ‘travel-tour’ in the box beside ‘http://www.hellotravel.com/’ below Create Public Catalog (see above image).

This will create the following URL:

http://www.hellotravel.com/travel-tour

Next, click on Check Availability. Soon after the click, a text will appear below the box informing you about the availability of the URL.
If the text shows ‘available’ along with the suggested URL, then click on Create Catalog.
Soon after the click, FCP will be created.
Once it is created, follow the instructions and enter requisite details.

Remember: In ‘Create Public Catalog’ section you have to provide the suitable name as per your choice, which will show as URL. Make sure you attempt this section with utmost care, as once the URL is created it would not be easily edited. So, make sure that you are using correct spelling or name before confirming. Moreover, you are subject to provide at least 5 characters to the URL, as URL with less than 5 characters will not be accepted by the system.

Note: This process is accessible only by registered members of HelloTravel.com. Non-members, if interested, can easily register themselves with us by following simple steps.

Go to http://agents.hellotravel.com/
Right top of the page, Click on Sign Up. This will open Agent Registration Page.
Fill in the given Company Information form properly.
At last, fill in the letters displayed in the CAPTCHA and click on Submit.

IV. How to preview your profile

The moment you are done with the process of creating FCP on agents, you can preview your company’s profile on HelloTravel.com. In order to view your profile page, just type in the relevant URL- www.hellotravel.com/yourselectedname in the address-bar of your browser, and the following page will immediately get open.

Apart from this, you can preview the page from the very same section (View/Edit Profiles) on agents. At bottom right side of the dashboard the link of your agency’s profile will be visible (see image above). A click on the link will immediately open the profile page of your agency in separate tab. In this way you’ll be able to preview the profile page on HelloTravel.com. So, by creating FCP on HelloTravel.com you’ll open new doors for your business by which it’ll touch new heights very easily and effectively.

Links of FCP of our clients can be found here:

http://www.hellotravel.com/travel-planners

If you have any questions or suggestions related to this search feature, do let us know either via mailing us at helpdesk@hellotravel.com or by commenting below.