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Volunteer management
-Volunteer management : Policies and processes
-Volunteer management : Recruitment and retention
Organizational management
-Organizational management : Marketing and communications
-Organizational management : Policies and processes
-Organizational management : Evaluation
-Organizational management : Risk management
Fundraising
-Fundraising : Corporate philanthropy
-Fundraising : Social responsibility
-Fundraising : Legal requirements and best practices
-Fundraising : Methods
-Fundraising : Policies and processes
-Fundraising : Prospecting
Financial management
-Financial management : Legal requirements and best practices
-Financial management : Accounting
-Financial management : Accountability
-Financial management : Policies and processes
Governance
-Governance : Board roles and responsibilities
-Governance : Board building
-Governance : Policies and processes
-Governance : Leadership
-Governance : Legal requirements and best practices
Staff management
-Staff management : Compensation and benefits
-Staff management : Policies and processes
-Staff management : Recruitment and retention
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Standards Section A : Board Governance
-Standard A1: Mission statement
-Standard A2: Strategic plan
-Standard A3: Recruitment & orientation of most senior staff person
-Standard A4: Management of most senior staff person
-Standard A5: Compensation and expenses of most senior staff person
-Standard A6: Succession planning - most senior staff person
-Standard A7: Risk management
-Standard A8: Insurance
-Standard A9: Legal Compliance
-Standard A10: Communication & consultation with stakeholders
-Standard A11: Code of ethics/conduct
-Standard A12: Conflict of interest policy
-Standard A13: Privacy Policy
-Standard A14: Complaints Policy
-Standard A15: Whistleblower policy
-Standard A16: Number of meetings
-Standard A17: Board terms of reference
-Standard A18: Board composition
-Standard A19: Board compensation
-Standard A20: Board orientation
-Standard A21: Board records
-Standard A22: Board succession
-Standard A23: Board development
-Standard A24: Performance of the board
Standards Section B : Financial Accountability and Transparency
-Standard B1: Completion of financial statements
-Standard B2: Audit/review engagement
-Standard B3: Release of financial statements
-Standard B4: Tax filing
-Standard B5: Budget approval & oversight
-Standard B6: Statutory remittances
-Standard B7: Board oversight of fundraising & administrative costs
-Standard B8: Investment policy
-Standard B9: Online sales & donations
-Stnadard B10: Disclosure - general
-Standard B11: Disclosure - compensation
-Standard B12: Disclosure - payments to board members
-Standard B13: Disclosure - fundraising costs
Standards Section C : Fundraising
-Standard C1: Donor requests
-Standard C2: Donor lists
-Standard C3: Donor privacy
-Standard C4: Independent advice
-Standard C5: Receipts
-Standard C6: Fundraising activities
-Standard C7: Misleading claims
-Standard C8: Exploitation of beneficiaries
-Standard C9: Fundraising materials
-Standard C10: Payment of fundraisers
-Standard C11: Behaviour of fundraisers
-Standard C12: Fundraising policies
-Standard C13: Face-to-face solicitations
-Standard C14: Cause-related marketing
Standards Section D : Staff Management
-Standard D1: HR policies
-Standard D2: Accessibility of HR policies
-Standard D3: Review of HR policies
-Standard D4: Compensation practices
-Standard D5: Job descriptions
-Standard D6: Recruitment and selection process
-Standard D7: Offers of employment
-Standard D8: Orientation and training of new employees
-Standard D9: Performance objectives
-Standard D10: Performance evaluation
-Standard D11: Employee development
-Standard D12: Succession planning
-Standard D13: Workplace conflict
Standards Section E : Volunteer Involvement
-Standard E1: Volunteer polices and procedures
-Standard E2: Volunteer oversight
-Standard E3: Volunteer assignments
-Standard E4: Volunteer recruitment
-Standard E5: Volunteer screening
-Standard E6: Volunteer orientation and training
-Standard E7: Volunteer engagement & supervision
-Standard E8: Volunteer recognition
-Standard E9: Volunteer evaluation
