Hotel Technology Resource

Guest Satisfaction - October 2009 Chatter Guard Benchmark Report Is Released

Wed, 18 Nov 2009 19:59:30 EST

Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its October 2009 report.

Viking Line Connects to the Hotel Industry with myfidelio.net

Wed, 18 Nov 2009 08:50:22 EST

MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality industry, is pleased to announce that Viking Line Abp is deploying myfidelio.net in conjunction with Viking Line's cruise booking system to handle cruise and partner hotel reservations. After fifty years of ferry services, Viking Line recognized the need to modernize its cruise booking system and utilize a hotel reservation solution that connects it with the hotel industry.

Hampton Inn Increases Profitability with Focus on Higher Revenue Transient Guests

Wed, 18 Nov 2009 08:47:47 EST

'Sales Team of One' Counts on Solution to Build Relationships, Transient Business

TripAdvisor Launches Business Listings

Wed, 18 Nov 2009 07:37:45 EST

Hotels Can List URL, Telephone Number, and E-Mail Address on Their Property Listing on Every TripAdvisor Site Worldwide

Milestone Internet Marketing Wins Six New Website Design and Internet Marketing Awards

Wed, 18 Nov 2009 07:23:10 EST

Milestone Internet Marketing announced today it won six new awards for its state-of-the-art hotel website designs and internet marketing strategies in the recently concluded Davey Awards and W3 Awards Competitions. Milestone's recent accolades add more awards to its already impressive trophy case.

Marriott Refreshes the Marriott.com Experience

Wed, 18 Nov 2009 07:02:24 EST

Marriott International (NYSE:MAR) has unveiled the new look of Marriott.com, the world's 7th largest online consumer retail site.*

Innovative Hotel Website Ideas for 2010 - O'Rourke Interview with Chris Brogan

Tue, 17 Nov 2009 17:57:03 EST

'In with the new - out with old!' is a common phrase as the new year approaches. At O'Rourke Hospitality Marketing we believe this is especially true for hotel website design and the traditional ways of marketing.

VIZERGY(R) Wins Prestigious Adrian Awards

Tue, 17 Nov 2009 17:31:00 EST

Company Recognized for Best in Web Marketing by the Hospitality Sales and Marketing Association International (HSMAI)

Flyte Systems Implements Airport Information Displays at Oracle and Lockheed Martin Facilities

Tue, 17 Nov 2009 17:22:59 EST

Corporate headquarters, training centers benefit from real-time airport travel information and boarding pass printing.

HFTP Helps Educate During the 4th Annual BAHA Conference in London

Tue, 17 Nov 2009 07:58:59 EST

Hospitality Financial and Technology Professionals (HFTP(R)) representatives will educate attendees this week on hospitality technology during the 4th Annual BAHA (British Association of Hospitality Accountants) one-day conference and exhibition. The conference - entitled 'The Essential Toolkit for Managing the Bottom Line' - is Thursday, November 19 at the Sofitel Hotel, London Heathrow at Terminal 5.

It Stays in Las Vegas: The Rainmaker Group Sponsors Golf Tourney, Co-hosts Gaming Industry Executive Reception

Mon, 16 Nov 2009 21:36:28 EST

Rainmaker holds Client Steering Committee in Las Vegas during G2E

Lodging Interactive Offers Turn-Key Mobile Websites For Hotels

Mon, 16 Nov 2009 06:24:22 EST

Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry, today announced the roll out of its mobile website design and hosting services for hotels. Lodging Interactive's new mobile services provide turn-key, cost-effective mobile solutions enabling hotels to provide easy acess to their website and to capture bookings from smart phones, iPhones and Blackberry users worldwide.

InterContinental Hotels Online Videos Prove More Effective Than T.V. Spot

Mon, 16 Nov 2009 06:24:22 EST

At Ad Tech NY this month we caught up with Jared Simon, V.P. of Corporate Development at TurnHere Internet Video, and we asked him to share with us his case study about InterContinental Hotels & Resorts.

Denver Hampton Inn & Suites Boosts Customer Service Scores with Automated Tools that Drives Guest Satisfaction

Mon, 16 Nov 2009 06:08:59 EST

General Manager Provides Look at Day-to-Day Issues via New 'Day in the Life of a Hotel GM' Video Series

New Email Marketing Tactics For Hotels To Use in 2010

Fri, 13 Nov 2009 08:01:35 EST

With the growth of email marketing bombarding inboxes, it's time to get smarter and more creative as to how you use this marketing method. Here are a couple of ideas to think about coming into 2010 that will help you generate some other ways to look at this medium.

Travel Industry Industry Races to Deliver Mobile Applications and Post-Booking Solutions

Thu, 12 Nov 2009 10:18:34 EST

Travelers young and old are increasingly using mobile devices for flight notification, check in, and seat selection, and are also willing to accept advertising with free travel applications. These findings and more were revealed in a global mobile survey of travelers, conducted by Sabre Travel Network(R), the world's leading provider of high-performance solutions for the travel industry. The survey of 800 corporate and leisure travelers from Asia-Pacific, Europe, Latin America and North America covered topics ranging from preferred features to fees travelers might pay for travel applications.

How can Social Search Impact my Hotel?

Thu, 12 Nov 2009 10:01:53 EST

In late October Bing announced that it would integrate Twitter into its search engine results pages, and within hours Google announced that it too would include Twitter updates. I am sure people thought, 'That's great news, but how will that impact me and my business?' As hoteliers, this could have a huge impact on your business if you are not participating in social media and communicating through today's social platforms.

Hostels on HostelBookers Offer Christmas Presents, Free Meals and Parties to Christmas Shoppers

Thu, 12 Nov 2009 09:55:29 EST

HostelBookers are offering customers the ultimate Christmas gift - cheap Christmas holidays in the most magical cities in Europe.

ENTER2010 eTourism Conference (Lugano, Switzerland)

Thu, 12 Nov 2009 09:13:54 EST

ENTER2010@Lugano - scientific and business eTourism conference that will be held in Lugano from 10th to 12th of February 2010, hosted by the webatelier.net of the Università della Svizzera italiana (University of Lugano, Switzerland).

World's leading Hospitality Technology Consulting partnership created

Thu, 12 Nov 2009 08:59:41 EST

Two of the world's leading Hospitality Technology Consulting firms have created a global partnership that will provide unparalleled services to the hospitality industry.