Co-Branding Partner Flow Fix – Jobs posted via the Co-Branding Partner page now follow the correct flow, applying partner-specific pricing and conditions.

Login Error Handling Improvement – Users entering an incorrect password will now see a clear error message instead of an indefinite loading spinner.

Pricing Display Update – The Geeker for Individuals page now clearly shows discounted rates with a strikethrough on the original price, making the savings more visible.

The post [CS] Release V3.9.72 appeared first on Geeker.co.

Clearer Job SMS Notifications (GK2-142) – SMS now correctly says “your [category] job” instead of “job of.” For “Other Issues,” it will now say “Other issues/not sure” instead of “undefined.”

Dashboard Copy Update (GK2-157) – The “Completed and Declined Jobs” section now simply says “Completed Jobs” for a cleaner look.

Share Screen Button Clarity (GK2-165) – The button now says “Share Screen” instead of “Yes” to make it clearer for users.

“Join Your Technician” Alert Fix (GK2-171) – The alert now says:
“The Geek is waiting for you to join. Please select ‘Start Meeting Now’ to begin.”

Bug Fixes:

Payment Page Card Selection Issue (GK2-198) – Fixed a bug where customers couldn’t change their payment card. You can now easily select and add a new card.

The post [CS] Release V3.8.71 appeared first on Geeker.co.

1. Job Posting Flow Fix
   • Resolved an issue where the job posting process could get stuck loading.
   • Improved error handling to provide user-friendly messages and ensure the spinner resets properly in all scenarios.
   • Added additional checks to prevent issues with subscriptions and ensure smooth functionality.
2. Payment Processing Fix
   • Fixed an issue where the payment spinner could remain active indefinitely during errors.
   • Enhanced the system to reset the button and spinner states during payment processing, ensuring a seamless user experience.

The post [CS] V2.7.70 Hotfix appeared first on Geeker.co.

New Features

• Turn Off Notifications for Inactive Technicians (GK2-28):
  Technicians who have not accepted a job in the last three months will no longer receive job notifications. This ensures only active technicians are notified, improving efficiency.

Bug Fixes

• Persistent “Call Your Geek” Popup Resolved (GK2-33):
  Fixed an issue where the “Call Your Geek” popup would reappear after being dismissed. Now, once dismissed, it will not reappear unless screen gets refreshed.
• Ongoing Project CTA Mobile View Fix (GK2-156):
  Resolved responsiveness issues with the CTA button text for ongoing projects on mobile devices. The text now adapts seamlessly to different screen sizes, ensuring better usability.

The post [CS] Release V2.8.69 appeared first on Geeker.co.

New Features & Enhancements

1. CRUD System for Email Templates [GK2-15] (See Recording here: HTML Email Video)

• Introduced a new section in the admin panel for managing email templates.
• Allows developers to Create, Read, Update, and Delete templates.
• Includes a rich text editor supporting HTML and CSS for design customization.
• Added a test email feature for template validation.
• Notifications are sent to Customer Support when templates are created or updated.
• Email list now shows the associated template or an em dash (—) if none is linked.

2. Dashboard CTA for Ongoing Project Jobs (Or any ongoing jobs) [GK2-25]

• Added a dynamic Call-To-Action (CTA) in the top hero section of the dashboard for ongoing project jobs.
• Technicians see quick actions like viewing project details, opening chat, and submitting time adjustment requests.
• Customers can view project details, chat with the technician, and approve/decline time adjustments.
• The CTA updates dynamically based on the project’s status and is responsive for both desktop and mobile.

Bug Fixes

1. Recurring “Approaching Estimated Time of Resolution” Notification [GK2-39]

• Fixed an issue where the notification kept reappearing after dismissal. Now, once dismissed, it stays dismissed unless manually re-triggered.

2. Kick Button Malfunction [GK2-83]

• Resolved the issue with the Kick button not functioning correctly during sessions. It now works as intended.

3. Remote Button Delay Removal [GK2-113]

• Removed the unnecessary 5-second delay for the remote button, improving responsiveness.

4. Permission Update for Pricing Adjustments [GK2-98]

• Granted johan@geeker.co the ability to modify charges during disputes.

5. SMS Timezone Adjustment [GK2-85]

• Scheduled SMS notifications now display times with the EST timezone format (e.g., “12:15pm EST”).

Copy Fixes

1. After-Hours Pop-Up Adjustment [GK2-79]

• Updated messaging to clearly inform users about potential wait times during off-peak hours and encourage scheduling during standard hours (9 am – 9 pm EST).

2. Account Creation Error Copy [GK2-127]

• Removed the extra “of” from the error message displayed during account creation when a phone number is entered incorrectly.

3. Login Page Copy Fix [GK2-145]

• Corrected the login page text to: “Don’t have an account?”

4. Invitation Confirmation Copy Fix [GEEK-1591]

• Updated the invite confirmation message to: “Successfully invited!” (removed the extra periods).

5. Purchase Recording Copy Adjustment [GEEK-1591]

• Changed the button text for purchasing recordings to: “Unlock all recordings from this job”.

6. SMS Job ID Formatting [GEEK-1591]

• Corrected SMS formatting to “Job ID” instead of “JobID”.

The post [CS] Release V2.7.68 appeared first on Geeker.co.

1. “100% Satisfaction Guaranteed” Text Block [GK2-30]:
   • Added a reassurance text block to the Credit Card Prompt for Co-Branding Partner Customers.
   • Included the same text block on the Payment Method Update page in Settings.
2. Weekend Job Posting and Scheduling [GK2-19]:
   • Weekend job posting and scheduling are now enabled!
   • Informational messages are displayed to let users know weekend scheduling is available, though not the standard, while still ensuring quality support.

The post [CS] Release V1.7.66 appeared first on Geeker.co.

• Co-Branding Subscription Prices [GK-1771]:
  • Resolved an issue where discounted prices for co-branded subscriptions were incorrectly removed. Regular prices are now displayed as intended.
• Random Charges for APEX Subscription Users [GK-1773]:
  • Fixed unintended charges for APEX users linked to Project job types. APEX subscribers are no longer charged for PAYG or Project jobs, aligning with subscription policies.
• Minor Adjustments and Copy Fixes [GEEK-1591]:
  • Updated invitation message to read “Successfully invited!” (removed redundant “..”).
  • Clarified the purchase copy for recordings when customer has no subscription: now reads “Unlock all recordings from this job.”
  • Adjusted SMS content to display “Job ID” instead of “JobID” for better readability in technician notifications.

The post [CS] Release V1.7.61 appeared first on Geeker.co.

• Email Verification Enhancement [GKF-1535]: [Video: Email Verification]
  • The email verification banner now remains visible after a verification email is sent. It displays the message:
    “Verification email sent! Please check your inbox and click ‘Verify Email’ to complete the process.”
  • The banner only disappears once the email is successfully verified.
  • We’ve also begun exploring ways to streamline the verification process to avoid requiring customers to log into their email separately, aiming to make it more user-friendly in the future.
• Remove Customer Ratings Visualization (Technician-to-Customer Ratings) [GKF-1533]:
  • Technician ratings of customers are no longer visible in the Job Details section or any other part of the customer dashboard.
  • This change prevents potential negative experiences and improves customer-technician relationships.
  • Backend adjustments ensure this information remains available internally while being excluded from customer-facing interfaces.

The post [CS] Release V1.7.60 appeared first on Geeker.co.

• Add Project Type to Job Posting: [Video] Project Posting
  • Customers can now indicate if a task is a “Project” in the job definition screen.
  • Includes a clarification explaining what a Project is.
  • The “More Info” section has been renamed to “Project Scope” with a new field to input estimated hours.
  • Technicians receive notifications for project-type jobs, including scope, linked to the job list for easy access.
  • During meetings, technicians will see a popup 10 minutes in, prompting them to convert the task to a project if applicable

UI Improvement:

• ScreenConnect Popup Enhancement: [Video] SC Learn More
  • The popup now provides clearer guidance on its purpose and usage for customers.
  • Desktop users benefit from an improved layout that eliminates scrolling by expanding the text to the right.

The post [CS] Release V1.7.58 appeared first on Geeker.co.

• Microsoft SSO (GEEK-1565): Single Sign-On with Microsoft is now fully implemented, making logging in easier and faster for users. ( Microsoft SSO Video Link )

Improvements:

• Banner Update (GEEK-1585): The homepage banner now reads: “Become a GEEKER MEMBER and save on every job + more! Click for Details” for better clarity and engagement.

Removals:

• “How Did You Hear About Us?” Popup (GEEK-1587): This popup has been removed to streamline the user experience.  

The post [CS] Release V1.6.56 appeared first on Geeker.co.