There are more than 200 million people speaking Russian language in Europe. If you would like to offer your services to these people – you would need to offer them quality support in their native language. And now we can help you in the best way possible.

After our long presence in support outsourcing business – we decided to narrow offered services to Russian-speaking native support, because this is the sphere where there our employees stand out of others.

This is much more expensive to hire Russian-speaking employees locally in United States or European Union. Duet Internet Projects offers you 24×7 coverage for Russian native support with great computer knowledge and higher education! Contact us for a quote for your project.

We have recently managed to reduce our operational costs to a minimum which has made our prices even more attractive. The minimal price of a full time employee is now as low as $500 USD per month, beating the prices for similar services in the Philippines or India. At the same time, our quality remains top, since we continuosly supervise the work of our employees.

We have also changed our support packages policy and all you need to do is to choose between the two available packages – “Basic” and “Profy”. The “Basic” package will suit the majority of products, yet if you’re promoting a complex product, which requires a profound understanding of the work process, you will need the “Profy” package, serviced by our most experienced employees.

We would also like to point out that all of our employees are with higher education and proficient in the English, Russian, and Ukrainian languages. All of them also posses expert skills in respect to technical literacy and computers. Our team is very motivated and we aim at our customers ordering our services not only because of our unbeatable price but also because of the top quality we deliver.

At a significantly lower price than that of law firms, we successfully combat any instances of your online product illegal distribution and piracy. If your product is popular among pirates, you will save a lot more in sales than you spend on ordering our services.

Learn more about our new service here.

Learn more about this service

The receipt of work reports every day or week will provide you with a general picture of what is going on in your support team and help you determine the most common issues your customers encounter as well as what needs to be changed in your product or service to make it more appealing and comfortable to your customers. Additional information is available in the “Work reports” section.

We suggest you examine the “Services” section to get an idea on our work approach. Bear in mind that besides the general approach an individual approach is also possible, so feel free to contact us with your questions anytime.