Dealership Service Manager Training and Education - Auto Industry Best Programs

What The Car Business Needs Can Be Found At Apple

I hope someone at a car manufacturer is more than just watching the Apple launch of the new “Ipad.”

It’s the execution of a pure old-fashioned product launch, which is exactly what we need a car manufacturer to step up and do. Create a product that is exciting and people can’t wait to see it, then keep it a secret but leak just enough to create hype so that millions of people are waiting for the unveiling.

Check Out My Article In The August Issue Of Fixed Ops Magazine "Be A Parts Bulldog"

In The August Issue Of Fixed Ops Magazine.

I share one of my really big secrets…I already had an email from a friend that I shared to much…

I call it the "Bulldog System" and it will help you sell more maintenance and increase you parts gross profit at the same time.

Interview: Mr. X "Automotive Service Manager" at the top of his game

Meet Mr. X an Automotive Service Manager

I recently caught Mr. X in Las Vegas and twisted his arm to sit down and let me interview him.

He is the real deal with an Effective Labor Rate of $173.99

Increase Your Service Department Sales This Summer (H20 Profit Exploder)

We literally went from selling 6 "Express Details" a day to 24 by one simple change in our process….Watch video

Increase Your Customer Pay Sales This Summer

1. Create a Detail/Spa Menu (Good, Better, Best)

Walk Around Role Play With "Number One" (Induction Service)

I was recently asked to roll play how I would

sell an induction service by “Number One”

“Number One” is his nickname because he won our monthly BMW advisor competition 6 out of 12 months last year. Sometimes it feels like he wins the monthly competition at will and no coincidence he is asking to roll play. Always looking for the law of “slight edge”

You Can Sell Frozen Water If You Have A Sales Process

I Love Vegas.... My wife and a couple of our friends (Rock and Rock Harder) went with us to Vegas to see Motley Crue. We were walking through the Mandalay Bay and were stopped by a group of pretty girls in Fur and Mini Skirts. In a giggly fun way only a girl in fur boots and a mink hat could do, they asked if we wanted to check out this really cool new ice club from Europe. A bar completely made out of ice and the temperature inside was 5 degrees below zero...

When A Rock Band Has A Clear Vision

Cold Play Has It All Summarized On One Little Piece Of Paper

I love this stuff..... One of my observations on very successful people is it's rarely a mistake. I have seen it over and over again.. If you saw 60 Minutes on Sunday you understand. You're always trying to surround yourself with the best people and just like Cold Play you have a clear vision and work harder than your competition...

2008 "Top Dog" Managers and Advisors

Top Dog

7 Reason You Can Be Successful in 2009

7 Reason You Can Be Successful in 2009

1. Face the facts. What happens in your business STILL has much more to do with how you think, who you surround yourself with, who you connect with, and what you do than what is happening on Wall Street or FOX News.

2. Since it’s hard to tell in this market where to invest your time and money. Invest it in yourself. I personally will spend more time in 2009 on personal training, mastermind groups, and business consulting.

3. Don’t sit and wait for things to return to the way they were. An entirely new economy is starting, presenting new opportunities, challenges, and requiring new strategies.

4. The slow and under prepared might go away. Learn to execute faster, and embrace complexity in this new market. Speed and momentum are still one of the hardest things to compete with. If you are faster to react, with better systems and strategies, you will not only win, you will pick up the market share when others fall by the way side...

Happy New Year

2009 already has the makings of a "Dogs Year"