Dealership Service Manager Training and Education - Auto Industry Best Programs

Better than sexting… CP, ELR, Net-to-Gross

Late Saturday afternoon I was home watching Talladega Nights with Murphy and Christina my two bulldogs. Then I got the messages… Check these out! These are actual screenshots from my phone:

My Top 17 Must Read Business Books of All Time

“I find television to be very educating. Every time somebody turns on the set, I go in the other room and read a book.” -Groucho Marx

It's no secret that successful people read a ton of books, so I wasn't surprised to read this interesting fact in an article on Bill Gates, written by copyrighting guru Dan Kennedy:

What Happens in Vegas… You Can See Here! 2011 Top Dog Event

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Every year I take my “Top Dog” Service Advisors away for a weekend workshop. These are the best of the best in C/P sales, C.S.I, and Total Sales…

The Advisors invited came out from New York to Los Angeles. This year the event was in Vegas, and although I was a bit nervous about it getting out of hand, it ended up being a blast and better than I ever imagined!

Last Years "Top Dog" Service Advisor Event

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As you can see from the video, our Top Dog Advisors had a blast at last year's Top Dog Event. I took them to the Hard Rock in San Diego for the weekend and we had them Mastermind and share ideas. Our theme was "You're the Managers of the Future," and they were really into it when we taught them about financials and what discounting does to the bottom line.

"Increase Your RO Count" Workshop for Service Managers!

When I first released my book I had offered a free strategy session to anyone who bought a book, and then we sold a ton of books!

So consequently I have had the opportunity to interact with Service Managers and Dealers from all over the country and the world. I love doing the strategy sessions, is my passion to change our industry and help as many people as I can become irreplaceable. In the process, I was surprised to learn a few things that I would like to share with you.

Automotive Marketing: Fixed Ops Case Study (Direct Mail vs Email)

Case Study: $120,000 in Parts and Labor Sales in under two weeks. What pulled better Email or Direct Mail?

Service Advisor Training: Circle Of Trust

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I had the idea for the "Circle Of Trust" on a flight back from the east coast. I had been talking to some service advisors and was explaining how to think about the customer relationship long term. Explaining that the real success as a service advisor is in following the same system and thinking long term.

New Online Automotive Service Advisor Training

The "Table Of Contents" Video Is For You To Play For Your Advisors And See Instant Results!!! It Teaches Them One Of My Proven Strategies For Increasing Their C/P Sales. I Even Prove How Easy And Simple It Is By Role Playing It With My English Bulldog "Murphy"

Star Trek: Are Your Service Advisors Memorable?

This is a really funny video Mr. X and I shot in Vegas….

I lost a bet and had to take him to the convention…best part is I got my picture taken with with Mr. Shatner.

Wont Help Your C/P Sales or C.S.I But Still Funny

This Is What Happens When A Hard Core Rams Fan Bets Against The Raiders….He has to wear a Raiders Jersey For A Week

Carl You look like a real member of RAIDERS NATION