Diagonal Slash

Strange Fedex pricing and opportunity

2012-01-11T09:20:00.000-08:00

I had to ship a set of important documents to India. I opted to go with Fedex due to its brand. First thing that surprised me was how expensive it is still to ship a few pages of documentation to India from the US. I had to shell out close to 70 USD just to ship a few pages.

What as even more surprising is the quote that i got for 2 options. These are shown in the screenshot above. Did you notice ? The price for faster delivery is lower than the slower alternative.

It is hard to understand the rationale. One possibility is that fedex incurs inventory cost associated with all the packages in transit. I'd have to assume that if that is the logic the it should apply to larger packages which actually take up significant physical space.

Most likely it is a bug in the software.

air france - cost of software glitch

2010-12-28T09:31:00.000-08:00

Our problems with Air France started with a strange bug in their reservation system, which seems to discriminate against or deny the existence of infants between the age of 1 and 2 years. The screen shot below is from Air France on-line reservation web site. If you notice (as i did to my astonishment) there is no way to enter a 18 month old traveller.

Now I thought this might be just user inteface glitch limited to the online portal. I was sadly mistaken. The web support personnel who tried to help me in getting my daughter booked on that flight also met with stiff resistance from the software system. It was not just the user interface but someone had, quite cunningly, designed the system in a way that it could not accept birth-dates for 1-2 year olds. It took 2 full days of backroom negotiations to override the deeply embedded digital conspiracy. It was then that i realized the true cost of a software bug

A back of the envelope calculation would be to multiply the number of 1-2 year olds traveling per year with customer support cost of 4-16 hours per traveling infant. Now Air France KLM together carry close to 70 million passengers per year. If we take ages of the passengers to have a uniform distribution we are talking close to a million 1-2 year olds each year. If we take average hourly wage of customer support staff at $20 per hour then we are looking $80-$320 per child. This translates to $80-$320M in customer support cost for Air France each year. Not something to sneeze at !!

Now arguably, there are many factors that may cause this to be lower amount like there may be just 0.25 million 1-2 yr olds flying each year as the age based distribution of the airline may not be uniform (say normal distribution with low standard deviation).

Some would also argue that this only applies to internet based booking but as I had pointed out earlier the glitch ran deep into the other software being accessed by other people like airline staff and hence arguably will effect every mode of booking at some stage requiring costly intervention.

It has been more than a month since this glitch has been there and hasn't been fixed yet.

Google must respond and plug this leak!!

2010-08-29T10:04:00.000-07:00

Here I had described a surprising behaviour from Gmail. The bottom line here was that Google was using knowledge about my work email address which was configured in gmail as a backup address ( I will cover this in a different post when i have some time), in ways that can be clearly construed as a breach of privacy boundaries and at the very least as very unusual behaviour.

Quick recap - I had sent a calendar invite from my work address to someone at a fairly well known startup. The response to that calendar invite was automatically forwarded to my gmail address and my gmail address was exposed to all the people on this invite list without my consent. This is a clear breach of privacy. The reason for providing additional email addresses to an email provider are -

1. For forwarding emails to another address
2. For recovering account information in case one forgets his/her account information

To use this information in a way that exposes more information than i seek to share with others, is a clear breach of my privacy. Google must plug this leak. There are a lot of other dangerous possibilities once a service provider tries to stretch functionality that spans natural boundaries like professional life and personal life. It is critical that each function that spans these natural boundaries is evaluated for inadvertent or intended privacy abuse.

For example, assuming Gmail allows me to configure multiple mail forwarding addresses for specific kinds of rules (which it does). I may want to forward emails related to a specific topic to my wife. This will require me to add my wife's email address as one of the email addresses in my gmail account. My wife will actually confirm this as we'd have discussed this offline. Now if this acceptance is used to construe (mis) that both these email IDs are mine, i may start to receive calendar invites sent out by my wife from her email account. My gmail experience is just a step away from this possibility.

Calendering conflicts in today's world span personal and professional commitments and hence Google is trying to deliver functionality that allows you to keep your gmail calendar with your work calendar. But these are boundaries that need to be tread very carefully. We, the consumers, cannot leave this responsibility solely to Google and must raise concerns everytime we come across an interaction with Google or similar companies that don't look correct. This is the age when, consumers have to be doubly vigilant. It is hard to not provide information as you seek functionality but policing the usage of that information must be done by consumers.

Google must respond to this !! If you have experienced similar issues with other sites/providers please post it in the comments here so that we can investigate and raise awareness of these issues.

1-800-NO-SOFTWARE

2010-08-20T12:11:00.000-07:00

Do you know which Company has this as their 1800 number ? It is incredible to see how a vision can run so deeply into a Company. Right from taking on CRM as the ticker symbol to this number as the customer support number, it communicates a fanatical pursuit of vision. When coupled with fantastic technical and business execution, these steps create an almost religious fervor in the the employees and a mortal fear in the competition.

An achievable binding vision set by a credible leader is worth its weight in gold. Salesforce continues to amaze me with its bold moves. The ability to drive a large organization with such optimisim in a highly complex technolgy environment takes a lot of courage. There seems to be a slight contempt for the word "impossible" at Salesforce.

I am looking forward to other bold moves by Salesforce to further encourage adoption of their force.com platform. Spring partnership certainly addresses the Java application platform issue to a great degree. But every application and application developer has been using relational databases especially Oracle for a long time now and is likely to resist moving to Salesforce PaaS for generic applications as it has a different datastore. Same goes for Google App Engine. The most likely applications, in the current form, will be extensions/customizations around Salesforce data.

PaaS providers face this problem. IaaS providers like Amazon have a complete suite of offerings around traditional RDBMS products sand are seeing a quicker adoption of their services. It is critical that PaaS providers make it easier for people to port their current applications to PaaS provider without too much rework. Right now PaaS providers are hoping that new applications that are developed will be developed on their platform. This strategy may work but may not achieve critical mass of usage fast enough.

CDNs - the rise of the anticloud

2010-08-17T08:43:00.000-07:00

I was at a meeting with Akamai the other day. Akamai is a very fascinating company and i have followed both their business and technology progress quite closely. in fact, I have made money on their stock. Akamai has been delivering services in the Cloud business model for longer than the term Cloud has been in existence. In a strange way, though, I consider them anticloud. They are a force driving decentralization of content while Cloud is the force of centralization of both content and processing. In many ways Akamai is stretching the boundaries of the Cloud to the edges and in an extreme situation right to the home. This extreme situation is when CDNs merge with P2P technologies to deliver content from the end points themselves. Now, if anybody thinks this is hypothetical and fantasy then, look at Red Swoosh acquisition by Akamai. What P2P lacks, arguably, is the content management sophistication of traditional CDNs but companies like Akamai see no reason why the management cannot be extended to a content delivery node sitting on any of home network devices viz., wifi router, broadband router, set-top box etc.

In principle, this may allow some users to become data center providers for their community where the service is delivered by Akamai through its partners but the real estate is rented from end-users who make the capital investment into buying bigger network devices.

The forces pushing the content to the edges are not new - network congestion which gets exacerbated by rise of video. Today's digital video is not your father's video content. It is much bigger in resolution, higher in frame rates, interactive, 3D etc. All these factors demand data capacity of unprecedented levels. A 4K video (which you can upload on youtube now and is actually a resolution of 4096x3072) will not take a lot of simultaneous viewers to clog the internet backbone. Through the history of the internet, the last mile has been the bottleneck but with the advent of video the rate limiting characteristic of the last mile is preventing the meltdown of the internet. Thank god, we don't have all the internet users on broadband !! It is easy for people who have seen Indian cities transform in last 10 years to relate with this. The prosperity has resulted in explosion of car ownership but the roads have failed to keep pace and result is massive traffic jams.

It is no surprise that Cloud providers are launching or looking to launch their own CDNs. It is not easy though to build out POPs across the globe even for large companies. For video the Cloud will be distributed and stretched to include the homes. It is the management of content that will be Cloud based but the data is more likely to reside on the edges. Microsoft has over a period of time has moved away from using Akamai and Limelight networks to owning CDN assets on the edges and Azure CDN i believe is totally MSFT owned now.

Things are getting really interesting in this space and it may be time to go long on Akamai again but at $40+ it is a little too high for me.

Strange use of my profile data on Gmail…….

2010-05-05T13:02:00.001-07:00

Yesterday I sent out a calendar invite to the CTO of a well known cloud computing startup. When I view the response on Outlook on my PC, I see the acceptance email addressed to my Gmail address.

The acceptance email from this person on my iPhone was addressed to a friend of mine. On iPhone when I click on this friend’s name on the “to” field I see his Gmail address and my Gmail address in the details about my friend.

Now all this is very confusing because I sent my calendar invite from my work email and not Gmail. There is a connection though, I have set my work email as the forwarding address for the emails that I receive on my Gmail that match a set of filter criteria. More specifically, I have Google Alerts directed to my Gmail account and I forward those alerts to my work email address. Another important fact is that this startup Company is using Gmail for their corporate email.

So it is clear that when I send a calendar invite from my work email account to the personnel of this company it hits the Gmail servers. Gmail at that point is using my work email address to look up my personal Gmail account and is sending the responses to both my work email and my Gmail account. This is a big data privacy and security issue. When enterprises worry about moving their applications and data to the Cloud it is these kinds of leaks (inadvertent or otherwise) that they fear and rightly so.

In the traditional IT model, the likelihood of such events is low as there is clear physical and ownership separation of my personal data and my enterprise data. Google has a natural desire to maintain a single identity across all my aliases/accounts, which may or may not be a desired state for me. The massive analytics infrastructure operates across all data regardless of their ownership/tenancy boundaries.

While this may allow Google to offer valuable products and services to me, like highly personalized search results and recommendations, it exposes more information than I am comfortable disclosing and worst of all I don’t even fully understand what it might expose. This is a small but illustrative example that shows why it is imperative that enterprises follow the model of “trust but verify” with Cloud providers when engaging them. Cloud providers must share and expose their architectural details for 3rd party audit. There may be a case for identifying functions that are more prone to creating privacy/security risks like analytics which by design are meant to extract identifiable information from a large data sets regardless of tenant boundaries. These functions and their output data access should be controlled and controls should be made transparent. In fact, enterprise tenants should be able specify and verify what functions are allowed with specific data - like analytics. Consumers have little leverage with large Corporates since we consumers value the functionality delivered by these companies far more than the potential loss of privacy/security so we are unlikely to vote with our mouse clicks.

my iPhone mail and calendering application has a bug

2010-03-10T07:16:00.001-08:00

I showed up exactly 3 hours late for a meeting. I was traveling from East Coast to the West Coast. Two things happened. Actually one happened and one didnot. My iPhone time automatically changed to PST. But, the calendar was still operating on EST as it requires an explicit change of zone.

Now things get interesting as the alerting functionality was picking up the time from iPhone time. So i was getting alerts for a personal reminder i had set at 10.00 EST each day at 10.00 PST. For some reason I did not notice this error. I think the reason is that time zone shift hadn't happened totally in my mind. For this particular reminder I actually did want to be reminded at 10.00 AM local time and that is what i was getting so I didnot find anything amiss. In fact, this behaviour lulled me into thinking that all was correct.

A consistent and correct solution is for all the functions in email and calendering appplications (and all linked applications) to pick time and zone data from a single source. If there are multiple sources user should be warned about conflicts.

Note to self, always manually change the time zone or switch the time zone support to "off"

Privacy, complexity seen as Google blind spots - Says SFGate

2010-02-21T08:26:00.000-08:00

This link has the article talking about Google blind spots.

I have talked about complexity here around an year back. When I have some more time at hand I should elaborate.......

Ode to February

2010-02-03T05:51:00.000-08:00

It fell short of expectations
Perched amongst peers
In a highly inconspicuous place
Every four years it leaps
Reaches out in vain
Catch up, it can't
Tired, it rests
Performing a vital but undistinguished role
Waiting for yet another time

Tied to the cosmic order like
None of the peers
It's unique
It's persistent
It's a reminder of a nuanced reality
It's everything some of us aspire to be
Live, do, have a deeper meaning, persist
It's February - the month of my birth
I embrace what it represents.

Vijay

UX my latest interest

2009-07-31T18:19:00.000-07:00

The world of UX is truly mesmerizing. I have been defining software products over for many years, especially in the enterprise domain. But, the innovations being brought by web 2.0 client-side technologies are changing the face of UX design. In fact, UX designers are the product and brand managers of the past merged into one with an additional responsibility of actually executing on the visual aspects using widely available tools.

In last couple of months, I have found great tools to give effect to my UX visualizations ranging from firefox plugins like Pencil Project, Powerpoint to using Jquery and its plugins. The journey gets more and more interesting as I get better with the tools available.

Amongst the IT professionals, traditionally, client side functions have been treated with disdain by the server side guys. In recent years this paradigm has been turned on its head with a new found realization in businesses that in the Internet world UX is what makes or breaks a service or product.

It is great to be building a service and picking up skills on the way. The journey is great and with the end result looking more promising with each day, i couldn't have asked for more.

Google's demise - a possible theory

2009-05-18T06:15:00.000-07:00

History has shown that nothing is eternal and every real and abstract construct goes through the cycle of birth and death. I understand that this statement lacks a formal argument chain that makes it susceptible to ridicule by a lot of people. But I urge everyone to humor me as, while this is what made me think about topic, it is not the central theme of this post.

The above-mentioned belief made me start to look at the forces that may cause Google's downfall. In addition, to the belief stated above, I have been noticing that Google services are having outages that are getting progressively more conspicuous, even though the availability statistics might be getting better. I just faced ( 9.00 AM EST May 18 2009) a news.google.com ( 503 Server error). This is on top of an outage reported just yesterday.

I recently heard a talk on fall of civilizations and one of the themes highlighted was that the cause for a civilization's failure is, often, the reason the civilization was successful in the first place. Arguably Google's success in large parts can be attributed to the presence of an extraordinarily large number of extraordinarily smart people. They have built a large, proprietary and hugely sophisticated system that is, possibly, unparalleled in its complexity in the modern business world. It is similar to the financial markets in its complexity which have been made complex due to an intricate web of really complicated financial instruments. Even the smartest of people with enormous talent could not stop the systemic failure in the recent financial crisis. If anything at all the smarts, arguably, contributed to increasing the risk of a systemic failure.

I believe that Google is susceptible to the risk posed by complexity of its ever evolving system. This system will continue to demand, more and more, high-horsepower intellect which will continue to become increasingly difficult to attract over time due to various competitive pressures and Google's waning charms. I hear that, already, Google search algorithms take over 600 signals to rank search results. While most of us view this as formidable IP that is hard for anyone to replicate and better, I believe that there is a risk of this beast becoming increasingly elusive to the core team at Google, which will start to affect its quality.

If I were Google, I'd employ some of the smarts to look at this specific risk - the risk of failure due to increasing systemic complexity. In my experience, Google is unique in bringing such sophistication to the consumer space while dealing with phenomenally quick changes in the problem space. One can argue that sending a space ship to the orbit is a more complex enterprise. I will not argue the complexity of the system. The competitive and problem dynamics, though, are relatively static, allowing engineers to design for a relatively unchanging problem space. The complexity dimension of the problem is not amplified by competitive and problem-space dynamism.

Google doesnt have that luxury. Taleb views efficiency as form of leverage. I'd extend that to include complexity as a form of leverage and hence a contributor to risk.

Ishaan's bipartisanship

2009-03-25T05:57:00.000-07:00

For days now Ishaan, my 4 year old son, has been insisting on sending one of his crayon-drawn masterpieces to Barack Obama. Just after he finished putting one of these into the envelope with the White House address, he asked me if I remembered John Mccain - Barack Obama's old friend. I said "Yes, sure". He said he wanted to send one to John Mccain as well as he hadn't received any of his cards yet. So now I have 2 fat envelopes for BO and JM with their addresses ready to be sent to DC.

It was the purest act of bipartisanship I have witnessed, till date. This is the change we can believe in !!

accuracy and precision

2009-02-04T11:06:00.000-08:00

The other day I was, yet again, explaining the difference between accuracy and precision to someone. I was explaining how John Doe was precisely inaccurate in his assertions. The image below (borrowed from statistics lessons in the past) illustrates this difference well.

identity of spiderman revealed!!!

2009-01-25T08:18:00.000-08:00

Let me give you a close up for some clues............

Still wondering who ??

why stimulus fails to stimulate

2008-12-30T12:48:00.001-08:00

I am publishing this great excerpt from MJ's (a good and wise friend) email, that I think is worth sharing...

"Too many policymakers, business leaders and other experts are looking for ways to stimulate growth once again. The problem is they want to get back things to the way they were. Almost all efforts at stimulation would prove counter-productive...they will make the problems worse. Key idea to remember is that we had too much growth compared to our preparedness to assimilate growth. And growth at any cost is the strategy of the cancer cell not of a healthy one. First, tumors and other malignant stuff has to be removed. Only then tonics and exercise can deliver results. "

rubik's cube - a layman's howto

2008-12-26T09:53:00.000-08:00

I have, recently, picked up solving the Rubik's cube. The key reason I wanted to do that is that it brings you closer to the intuitively understanding 3 things -

1. Algorithms
2. 3D visualization and memory
3. Permutations

I figured out the first layer based on my hit and trial. This is relatively easy for 2 reasons -

1. You don't have to worry about disturbing any pieces that are already in their place.
2. The algorithms involved, because of point 1, are simple and easy to derive visually.

What you need after that is a higher level algorithm around which pieces need to get solved in what order. While there are many options out there you need to pick one that is relatively easy. In addition you need to standardize on some kind of notation for representing different faces of the cube and rotation directions.

I picked up one of the many higher level algorithm based on minimal research. I was impatient to get to solve the cube first and worry about optimizations later. The algorithm i picked is a layer by layer solution which further breaks into sub-steps. Then comes the mechanical step of memorizing and applying specific algorithms to achieve each of these sub-steps.

Ideally, I'd have loved to solve the cube all the way by deriving my own algorithms but I am not sure I am bright enough or patient enough to do that. It was too hard for me to get an intuitive feel of the cube without any guidance. I decided that the I will use an existing algorithm to understand the cube and its positions better and then create variants at each level to further optimize my efforts.

It is amazing how practicing existing algorithms give you a good intuitive feel of the behaviour of the cube, enabling you to derive other algorithms. I am now at 3 minute level for solving the cube and I think i will need 2 kinds of changes to get really better. I need a different higher-level algorithm and I need to improve my speed of execution. Right now my hand positions are not at all optimized and cube movements are very labored.

The great thing about the cube is that it fills in a lot of idle time that we have and don't put to great use like the wait at the doctor's office, sitting in a car while your wife is driving, waiting in the parking lot while your wife is shopping etc etc etc. I am very happy to be engaged in active mental calisthenics during this free time.

capitalism - gone wrong!

2008-12-25T08:38:00.000-08:00

I have been finding ways to justify extraordinary amount of money being made by the folks at Wall Street and in the financial sector, in general. I know, for a fact, that financial industry has some of the smartest (analytically) people that I have come across. So, while the equation of smart people making more money in general has been directionally correct, what has troubled me is that the relative value created by the financial industry has not been commensurate with these vertigo inducing paychecks.

I am now convinced that our system has created an incentive structure that is directing our smartest away from the most pressing problems of our time. For a while, I was trying to justify it through the rationale that creation of investable surplus requires financial wizardry which in turn funds research and innovation in the real economy. The concept of leverage, aggregation, NPV and numerous others to create a financial structure that fosters innovation and continues to be, IMHO, a critical requirement for sustained investment into future technologies. But I think the value of these innovations pales in comparison to the challenges facing us in the real world with energy and range of other real world challenges. We need our best and the brightest to focus on solving these challenges and not working on creating fancy financial instruments which, as we now know, create a lot of destruction when they do not work as expected.

No human created system is a silver bullet solution including free markets or socialism. It needs to be clear that in the end these are approximate models of human behaviour in a wide range of circumstances that have more unknowns than knowns. Ideologues do a great dis-service to mankind and are singularly suited to media soundbytes due to the inherent simplicity of their position. World is complex with complex problems and our positions need to be nuanced and subtle while actions need to be decisive.

We, in the US, are so attuned to creating camps around free-marketers and neo-socialists that we fail to even present a nuanced argument that may not lie in either camp. Too often do I see masses and mass media giving preferential treatment to simplicity rather than accuracy.

I have been studying the current economic situation along with a wide range of geo-political issues and I have come to a conclusion, like many others, that we are in uncharted territory. We keep hearing the Great Depression etc, but while the effects may or may not be greater than Depression era, the underlying problems are deeper than what we saw during the Great Depression.

Our current financial tools are not going to solve the problem at hand and may just defer the situation. The solution lies in addressing the real world issues arising out of scarcity of resources and unsustainable growth models and the whole virtual wealth that is predicated on these unlimited and faulty growth assumptions. It is time for us to take a bitter pill and recognize the laws nature and once again tame the forces to serve human life.

Our best and the brightest need to be looking at these fundamental issues and all of the rest have a role to play too. Most importantly, we need to brace ourselves for bigger sacrifices, from hereon.

Blagojevich scandal -Indians at the center of the controversy

2008-12-12T12:40:00.000-08:00

Chicago Tribune is reporting here about the potential involvement of 2 Indian-American businessmen in the "pay to play" scandal around President-elect Obama's senate seat. I am expecting late night show jokes on outsourcing corruption tonight.

GEICO vs Metlife car insurance

2008-12-10T13:19:00.000-08:00

Yesterday, I was reading this message from Warren Buffet. Here he has strongly endorsed buying car insurance from GEICO, one of Berkshire's subsidiary. He claims that close to 40% of consumers will save money by going with GEICO. Given Mr. Buffet's credibility, I decided to try out GEICO. I was pleasantly surprised.

I have been a Metlife Auto Insurance customer for 7 years now. I went with them, largely, because they were the only big name willing to sell insurance to fresh immigrants like me, at a rate that seemed reasonable at that time. This was due to their existing relationship with my employer, Lucent Technologies. Since then shopping for car insurance deals has been the last thing on my mind.

But given the current economic situation, Mr. Buffet's personal recommendation and the fact that my auto insurance is up for renewal, I called up GEICO to get a quote.
The operator was more than friendly, he took all my information on the phone and gave me a quote (in 5 minutes) that was less than half of what I was paying Metlife and the coverage and deductibles were much better with GEICO. Needless to say, I changed my provider in a New York minute. It really amazes me that there is such a vast difference in insurance premiums across these providers.

Either GEICO is taking risks that are too high or Metlife's auto business will be dead before long. For now though GEICO rules. The skeptic in me wants to look deeper at GEICO and see if there is a catch.

The Taj, The Oberoi - what about good ol' VT

2008-12-04T07:39:00.001-08:00

Is it me or others also feel that there has been disproportionate amount of coverage of the Taj and the Oberoi than the death and destruction in CST railway station. It is no co-incidence, IMHO. "Not all lives or deaths are equal" - this is so deeply ingrained in our pysche that, we are only moved by death and suffering of people that we can relate to. We often blame the Western media about only talking about western casualties. There is great truth in these observations. But what we are blind to is the fact that it happens everywhere, at each level.

I do not remember Indian media talking about death and destruction in Africa. I dont remember Indian media covering numerous other attacks on Indian soil with as much rage and passion, as this one. The reason is that the media comprises of people who are urban and cosmopolitan. These are guys closer to Harvard than to Dharwad. These are guys who feel closer to guys dining in the Taj than they guys serving in Udipi. Guys just like me.

In general, though,Indian media is doing a great job of covering the length and breadth of the country/globe to provide a balanced view of the world. But we have a long way to go. It is naive to think that death of a homeless guy on the streets of Rewa will become equal to the death of film star in the tinseltown, any time soon. But it is a goal worth pursuing. It is the death of a unit of human aspiration and potential.

does India need a different form of government

2008-12-01T18:17:00.000-08:00

I am increasingly getting convinced that India needs a Presidential form of democracy like the US. The executive arm needs two critical things to operate with strength, speed and conviction -

1. Ability to act without the need to worry about losing its job during its tenure.
2. Ability to draw upon the experience and expertise from a wider pool of talent from different walks of life to serve as Ministers rather than thoroughly incompetent populists that we elect into our legislatures.

The parliament should still serve in its legislative role and provide the counter balancing force to unbridled executive power. When I see world leading economists , four star generals, corporate executives in the Executive branch in the US and compare them to the Ministers in India who have hardly any qualifications and executive experience to manage such complex issues, i am convinced that we need meritocracy in the Executive branch and not populist democracy. Again, there may be exceptions in India where some ministers have had both the democratic mandate and the qualifications to execute with success but these are just that - exceptions.

I am not sure if the case for this has been made in the past ( I believe Arun Shourie has been a strong proponent of this thought). I am not an expert in Politics and Consitutional Law but it seems to me that amongst whole host of changes required in India, a massive change in the political system is required.

It has become fashionable to blame George Bush for all his failings post 9/11. But in all the noise, we forget that the US has not seen another attack, of any significant magnitude, since 9/11. To me this is an indicator of the effectiveness of Presidential form of democracy with clear mandate for leveraging wide range of expertise and the executive powers to make big decisions. The fact that the President is elected every 4 years prevents the President to become a monarch. The Congress and the Senate work to provide counterbalancing force during the term of the President. I think it is time to rework on India's underlying political power structure to reflect its needs. The current structure is designed to position populists into position of power and executive responsibilities, which only results in incompetence and corruption.

I'd like to hear from more and more people on their viewpoints in this forum.

are there any sleepers left behind?

2008-11-30T08:29:00.000-08:00

The biggest fear that I have is that, we seem to have so little clue on how and what exactly happened before the terrorists started the massacre. How do we know there were just a handful of them that came in boats ? Is it possible that there were possibly scores or even hundreds of trained terrorists that came on boats, a bulk of them vanished into their local hideouts, and only a handful carried out this first attack. What if a majority of them actually are waiting in their hideouts to carry out similar attacks in Mumbai and other parts, as part of a series of attacks.

Apart from the confessions from one captured terrorist, what are the forensic or investigative tools that are being used by our investigative agencies to confirm these fears.

It is really ironical that India with so much technology talent hasn't been able to harness its talent to provide the security apparatus with the necessary means of carrying out this kind of investigation. A theme worth investigating is getting a list of capabilities that more sophisticated intelligence agencies have in the world and compare them with those in India. Terrorism is now recognized as a global problem and no country that is at the receiving end of it should balk at cooperation from each other. A transnational problem requires a transnational counter.

"Because." says Ishaan.

2008-11-18T08:55:00.000-08:00

Of late, Ishaan (my almost 4 year old) has started to respond to my questions in a very peculiar way. If I ask him a question of the "why did you do this or why do you say that" his response is often just a single word - Because.

It took me a while to realize that my wait for a completion of the sentence was in vain. In his mind "because" has morphed into an expression that captures all reasons that are still lacking words. Or it probably is synonymous with "just like that" but with a tad more seriousness and surety.

I am curious to find how other four year olds respond to questions that they have no obvious answer to.

google vs yahoo

2008-10-14T17:16:00.000-07:00

new meaning of economical!!

2008-10-10T06:46:00.000-07:00

This quote from Richard Feynman has great relevance in the context of the financial mess we are in -

"There are 10^11 stars in the galaxy. That used to be a huge number. But it's only a hundred billion. It's less than the national deficit! We used to call them astronomical numbers. Now we should call them economical numbers."