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		<title>Blog</title>
		<description>We build web sites that build businesses.</description>
		<link>http://www.covingtoncreations.com</link>
		<lastBuildDate>Tue, 21 May 2013 06:18:43 +0000</lastBuildDate>
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			<title>Home Office Setup Review: GeekDesk + Aeron Chair</title>
			<link>http://www.covingtoncreations.com/blog/home-office-setup-review-geekdesk-aeron-chair</link>
			<guid>http://www.covingtoncreations.com/blog/home-office-setup-review-geekdesk-aeron-chair</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/b3a54ecc0915f9347c3f53fa31d161fe_S.jpg" alt="Home Office Setup Review: GeekDesk + Aeron Chair" /></div><div class="K2FeedIntroText"><p>I've been using this particular setup for a while now, I've had the <a target="_blank" href="http://www.geekdesk.com/">GeekDesk</a> for over a year, and the <a target="_blank" href="http://www.hermanmiller.com/products/seating/performance-work-chairs/aeron-chairs.html">Aeron chair</a> for 5 months.&nbsp; My favorite part is, as you can imagine, using them together.&nbsp; I've got a bulging disc in my lower back, so I figured there'd probably be a lot of people who are looking for relief for similar types of issues.</p>
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<p>I ordered the largest GeekDesk "v2" available at the time, and it's got plenty of room for all of my equipment.&nbsp; The main disadvantage is that since it has no drawers or cabinets, storage is virtually nonexistent.&nbsp; I've got my old desk for this, as it holds my printer, cable modem, router, and the like.&nbsp; The GeekDesk is my main desk, and it's wonderful being forced to not stuff it full of junk.&nbsp; (They say that the desk is able to lift over 150 pounds, but I wouldn't try and test the limit.)</p>
<p>For the chair, this is my first time buying a 'nice' chair, and I haven't looked back.&nbsp; Previously, I had a standard 'executive' $200 chair from Staples, and using it in combination with the GeekDesk, I found myself standing for 2 or 3 hours every day, mainly because my back was sore from bending awkwardly in the old chair.&nbsp; I stood up to relieve the pressure.&nbsp; Now, with the Aeron chair, I know it's a comfortable chair because I'm able to sit down and work all day long.&nbsp; Standing, of course, is ideal for me… but the takeaway here is that I don't *need* to stand.&nbsp; When I sat in my old chair, it felt like most of my weight was resting on my tailbone.&nbsp; With the new Aeron chair, it feels like I'm <strong>floating</strong>.&nbsp;</p>
<p>The most apparent benefit of this setup became apparent when I was adjusting the Aeron chair.&nbsp; If you review their <a target="_blank" href="http://www.hermanmiller.com/support-pages/chair-adjustments.html">online documentation</a>, you'll see that there are a <strong>lot</strong> of ways to adjust the chair.&nbsp; It took me a half hour or more, fiddling with all of the different adjustments, moving each component a few millimeters, pausing for a moment, then adjusting another component, rinse and repeat.&nbsp; Once I was all done with adjusting the chair, making sure my feet were flat on the floor, I scooted towards the GeekDesk.&nbsp; The arms of the chair were about 1/2" below the top of the desk, so I adjusted that, too.&nbsp; Once the table moved down 1/2" the arms of the chair lined up <strong>perfectly</strong> with the desk, and my entire body, including elbows, wrists, and hands while using the keyboard, were aligned <strong>exactly</strong> how I wanted.&nbsp; </p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Thu, 24 Jan 2013 21:49:09 +0000</pubDate>
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			<title>How I survived (and kept working during) Hurricane Sandy</title>
			<link>http://www.covingtoncreations.com/blog/how-i-survived-and-kept-working-during-hurricane-sandy</link>
			<guid>http://www.covingtoncreations.com/blog/how-i-survived-and-kept-working-during-hurricane-sandy</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/3946cc5a2ed843c2c9fca0b4efcd28ba_S.jpg" alt="How I survived (and kept working during) Hurricane Sandy" /></div><div class="K2FeedIntroText"><p>In the 7-10 days after Hurricane Sandy hit our area (Northeast PA), we were entirely without electricity and cable service.&nbsp; As a web developer, this would have assumedly resulted in a general lack of productivity.&nbsp; Luckily, we had just switched from AT&amp;T to Verizon a few months prior, so tethering is included with our data plan.&nbsp; And, just last summer, we had our generator hard-wired into the house.&nbsp; So, unlike most of my clients and colleagues who were waiting for services to be restored, I was able to keep plugging away.&nbsp; I certainly wouldn't want to work off of my cell phone's data plan on a regular basis, but in a pinch, it works great.&nbsp; Now, if only Verizon would let me talk on the phone and tether at the same time (cough cough)...</p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Thu, 24 Jan 2013 21:40:12 +0000</pubDate>
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			<title>Why you shouldn't host your site through the firm who builds it</title>
			<link>http://www.covingtoncreations.com/blog/why-you-shouldnt-host-your-site-through-the-firm-who-builds-it</link>
			<guid>http://www.covingtoncreations.com/blog/why-you-shouldnt-host-your-site-through-the-firm-who-builds-it</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/3a4499a4c30d6f082d254099c90f2c24_S.jpg" alt="Why you shouldn't host your site through the firm who builds it" /></div><div class="K2FeedIntroText"><p>I've written previously about the importance of <a href="http://www.covingtoncreations.com/index.php?option=com_k2&amp;view=item&amp;id=349&amp;Itemid=170">maintaining control over your website</a> and wanted to post this follow-up.&nbsp; In addition to having your site's domain registration in your company's name and billing, you also want to have your hosting account in your company's name and billing.&nbsp; The reason?&nbsp; You are able to choose who works on your site without moving your site to a different server.&nbsp; Have a falling out with your web guy?&nbsp; Or he/she simply fell off the face of the earth?&nbsp; No problem, you have control over the hosting account.&nbsp; Change the password and find a new consultant to work with.&nbsp; Give them your new password.</p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Thu, 24 Jan 2013 21:39:02 +0000</pubDate>
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			<title>How to get good customer service in 2013</title>
			<link>http://www.covingtoncreations.com/blog/how-to-get-good-customer-service-in-2013</link>
			<guid>http://www.covingtoncreations.com/blog/how-to-get-good-customer-service-in-2013</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/eb037833adde6dd3469d047f4c1e5ad0_S.jpg" alt="How to get good customer service in 2013" /></div><div class="K2FeedIntroText"><p>As much as I personally despise the growing popularity of social services like Facebook and Twitter, they are excellent mediums for a 'normal consumer' to be heard by large corporations.&nbsp; In the past, a single consumer would only be able to make phone calls and write letters, short of funding their own advertising to publicly shame a company.&nbsp; With today's popularity of Facebook and Twitter, and the equally growing pressure for corporations to engage with their customers, it offers a lot of incentive for companies to resolve issues with customers.&nbsp; Here are some of my own personal tips for getting good customer service.</p>
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<p>Start with traditional methods of communication.&nbsp; If I have a problem, I always start out with traditional methods of communication.&nbsp; A phone call or an email can certainly go a long way.&nbsp; The reason I like starting out with a phone call is that you are giving the company an opportunity to resolve an issue without causing a fuss.&nbsp; Most times, I end up requesting to speak with a manager or supervisor.&nbsp; It seems like the first person you talk to in customer service is never properly equipped to offer a suitable resolution.&nbsp; A few minutes on hold to wait for a supervisor can go a long way.</p>
<p>If you're unable to achieve satisfaction through traditional methods, it may be a good time to start using Twitter and / or Facebook.&nbsp; Personally, I've had good success in using Twitter, and I've never had to go further.&nbsp; But if I did, you can rest assured that I'd be targeting the company's Facebook page.&nbsp; Not to sabotage it or yell and scream, because these rarely get you anywhere whether online or in person, but to share my experience with others.&nbsp; Remember, you can possibly get in trouble for defaming a company.&nbsp; You can't get in trouble for speaking the truth and sharing truth with others.&nbsp; The important part is that thanks to the internet, a single unhappy customer can cause a LOT of trouble for a company, so there is a lot of incentive to resolve problems with customers before it gets out of control.</p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Thu, 24 Jan 2013 21:37:45 +0000</pubDate>
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			<title>Yes!  We build custom, mobile-friendly (iPhone, iPad, etc) website templates.</title>
			<link>http://www.covingtoncreations.com/blog/yes-we-build-custom-mobile-friendly-iphone-ipad-etc-website-templates</link>
			<guid>http://www.covingtoncreations.com/blog/yes-we-build-custom-mobile-friendly-iphone-ipad-etc-website-templates</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/f2db05517411d6eb0e1fc32654b32d49_S.jpg" alt="Yes!  We build custom, mobile-friendly (iPhone, iPad, etc) website templates." /></div><div class="K2FeedIntroText"><p>With a "responsive" mobile-friendly template, we are able to use a standard CMS-driven site, and by using additional style sheets (CSS), re-flow your site onto smaller screen sizes.</p>
<p>Benefits:</p>
<ul>
<li>SEO Friendly: <a target="_blank" href="http://www.covingtoncreations.com/(https:/developers.google.com/webmasters/smartphone-sites/details)">Google's officially recommended method for building mobile sites</a>, won't harm rankings with duplicate URL issues&nbsp;</li>
<li>Easy to maintain: mobile site is integrated into existing control panels, no separate mobile-specific site to build or update</li>
<li>Not device-dependent - adapts to mobile devices based on screen size, not device make &amp; model (future proof)</li>
</ul>
<p>For more information, or to get an estimate for building "responsive" technology into your existing site, <a href="http://www.covingtoncreations.com/index.php?option=com_rsform&amp;Itemid=179">contact us today</a>!</p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Fri, 16 Nov 2012 16:21:30 +0000</pubDate>
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			<title>Tired of BUYING envelopes? Get them for free when you buy stamps from USPS!</title>
			<link>http://www.covingtoncreations.com/blog/tired-of-buying-envelopes-get-them-for-free-when-you-buy-stamps-from-usps</link>
			<guid>http://www.covingtoncreations.com/blog/tired-of-buying-envelopes-get-them-for-free-when-you-buy-stamps-from-usps</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/0e8bfd1d071657cbc63f9ace1550f1f3_S.jpg" alt="Tired of BUYING envelopes? Get them for free when you buy stamps from USPS!" /></div><div class="K2FeedIntroText"><p>If you're running a business, you probably use good ole' stamps and envelopes for a variety of purposes: checks, invoices, direct mail, letters, etc.  The last time I sent out a direct mail piece, it consisted of a personal letter, a small trifold brochure, and a business card.  I sent 1000 of them, which translated into two boxes of 500 envelopes from Staples.  The cost, just for envelopes?  About $70.</p>
</div><div class="K2FeedFullText">
<p>Not anymore.  The friendly clerk at my local post office told me that I could get free, personalized envelopes, if I purchase them through the US Postal Service.  So now, I can buy 500 envelopes (with postage) for $220.  You can, too!</p>
<p><strong>Learn more: </strong><br /><a target="_blank" href="https://shop.usps.com/webapp/wcs/stores/servlet/CategoryDisplay?catalogId=10001&amp;storeId=10052&amp;categoryId=10000072&amp;langId=-1&amp;parent_category_rn=10000002&amp;top=&amp;sort=&amp;viewAll=Y">https://shop.usps.com/webapp/wcs/stores/servlet/CategoryDisplay?catalogId=10001&amp;storeId=10052&amp;categoryId=10000072&amp;langId=-1&amp;parent_category_rn=10000002&amp;top=&amp;sort=&amp;viewAll=Y</a></p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Tue, 29 Nov 2011 18:25:06 +0000</pubDate>
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			<title>Need names and addresses for your direct-mail campaign?  Free Leads!</title>
			<link>http://www.covingtoncreations.com/blog/need-names-and-addresses-for-your-direct-mail-campaign-free-leads</link>
			<guid>http://www.covingtoncreations.com/blog/need-names-and-addresses-for-your-direct-mail-campaign-free-leads</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/4ccbd8f9cf85039af7a26ff5d030e033_S.jpg" alt="Need names and addresses for your direct-mail campaign?  Free Leads!" /></div><div class="K2FeedIntroText"><p>Article: If you're a sole-proprietor or small business and need to get your name out, and anything like me, you've spent a considerable amount of time building and pruning your personal and business contacts.  In marketing terms, this may be your most valuable asset: your customer base.  These people know you already, and are (probably) the most likely to refer others to your and your business.</p>
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<p>What happens when you want to take things a step further, and start reaching out to people that have never heard of you?  One option is to sit down with a business directory, or phone book, and start creating your own spreadsheet to create mailing labels with.  Very time consuming!  Another option is to contact your local Chamber of Commerce and see if they are able to provide either mailing labels or a mailing list (spreadsheet) of their members.  (In my experience, some chambers will do this, others will not, so your mileage may vary.)</p>
<p>Another option that I recently found was through an outfit called ReferenceUSA.  If you're doing a large mailing, my suggestion is to call them directly and ask for pricing.  They will ask what type of audience you're after (target market) and provide a price.  For my inquiry, they offered almost 30,000 contacts for roughly $1500.  Compared to the cost of postage, this is CHEAP!</p>
<p>If you're doing a small mailing, this is where things can get even sweeter.  My local library offers access to its members to the ReferenceUSA database, and yours might, too.  The only downfall is that you can only export / view / save 20 records at a time with this method.</p>
<p>Learn more: <br /><a target="_blank" href="http://www.referenceusa.com">http://www.referenceusa.com</a></p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Tue, 29 Nov 2011 18:22:28 +0000</pubDate>
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			<title>CMS Review - Joomla vs Drupal vs Wordpress vs ExpressionEngine - You Really Can't Go Wrong</title>
			<link>http://www.covingtoncreations.com/blog/cms-review-joomla-vs-drupal-vs-wordpress-vs-expression-engine-you-really-cant-go-wrong</link>
			<guid>http://www.covingtoncreations.com/blog/cms-review-joomla-vs-drupal-vs-wordpress-vs-expression-engine-you-really-cant-go-wrong</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/3bfa5a7e41ccb228078a88e28d2b13ec_S.jpg" alt="CMS Review - Joomla vs Drupal vs Wordpress vs ExpressionEngine - You Really Can't Go Wrong" /></div><div class="K2FeedIntroText"><p>Rather than writing an article that dissects each CMS platform, I've decided to discuss the similarities between Joomla, Drupal, Wordpress, and ExpressionEngine.  Combined, these 4 platforms power more than 20% of all websites, so let's not choose sides just yet.</p>
</div><div class="K2FeedFullText">
<ul>
<li>Your content and data are stored in a database (instead of the 90's method: scattering your content throughout a series of files and folders)</li>
<li>The "engine" that powers the site is written in PHP (programming language)</li>
<li>The intended server (platform) is "LAMP" - Linux, Apache, PHP, MySQL</li>
<li>Community for 3rd party extensions, developers, and support </li>
<li>OPEN SOURCE software.  This means several things: <br /> 
<ul>
<li>You can customize your site to do, or look like, anything </li>
<li>You can hire any developer / consultant you want</li>
</ul>
</li>
<li>Learning curve - no matter which platform, it's going to take some time to master the control panel.</li>
</ul>
<p>If you choose the right web developer, you probably can't go wrong with any of these platforms.  They will be familiar with your site, build it correctly from the start, show you how to manage it, and stick around to support it after it launches.  (That's where we come in.)</p>
<p>[<a href="http://www.covingtoncreations.com/index.php?option=com_rsform&amp;Itemid=180">Get a Quote</a>]</p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Wed, 09 Nov 2011 23:04:28 +0000</pubDate>
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			<title>Review: Napoleon 1402 Wood Burning Insert - Custom Steel Baffles</title>
			<link>http://www.covingtoncreations.com/blog/review-napoleon-1402-wood-burning-insert-custom-steel-baffles</link>
			<guid>http://www.covingtoncreations.com/blog/review-napoleon-1402-wood-burning-insert-custom-steel-baffles</guid>
			<description><![CDATA[<div class="K2FeedImage"><img src="http://www.covingtoncreations.com//media/k2/items/cache/218fa54275e0e31c37b4e5091d9112ba_S.jpg" alt="Review: Napoleon 1402 Wood Burning Insert - Custom Steel Baffles" /></div><div class="K2FeedIntroText"><p>We have been using our Napoleon 1402 wood-burning insert in our home for over 1 year and 7 cords of wood.  The stove is able to heat our entire home (~1800 square feet) down to about 30 degrees (F); below this, and the propane needs to kick in to help out.  The stove typically runs at between 300 and 500 degrees (F), and we leave the blowers on high at all times.</p>
<p>Overall, very happy with the stove.  We had it cleaned and the flue liner did not have any "bad" creosote in it, meaning that the insert kept burning at a high temperature and stayed fairly clean.  About once a week, I open up the damper and let it get nice and hot for an hour or so... just as a maintenance thing.  Here is a photo of inside the firebox, after removing the baffles.  You'll also see that some of the bricks were cracked, probably from trying to cram logs in that were a little too large (16" firewood is what you want with this particular stove).</p>
</div><div class="K2FeedFullText">
<p><img style="border: 1px solid #000000;" alt="inside-stove" src="http://www.covingtoncreations.com/images/stories/blog/stove/inside-stove.jpg" height="281" width="500" /></p>
<p>Our main complaint, however, is the "ceramic" baffles that line the top of the firebox.  They feel like styrofoam, and they tend to disintegrate on contact when you're loading wood into the stove.  After less than 1 year, our baffles looked like this:</p>
<p><img style="border: 1px solid #000000;" alt="before-and-after" src="http://www.covingtoncreations.com/images/stories/blog/stove/before-and-after.jpg" height="479" width="500" /></p>
<p>Our solution to this issue, as I don't find it acceptable to replace these baffles every 6 months, was to have a steel fabricator build some for us out of 3/8" thick stainless steel:</p>
<p><img style="border: 1px solid #000000;" alt="steel-baffle-custom" src="http://www.covingtoncreations.com/images/stories/blog/stove/steel-baffle-custom.jpg" height="281" width="500" /></p>
<p>With the stainless steel, the fires seem to burn just as long, it stays plenty hot, and I don't have to worry about the steel wearing down as I load wood into it all winter long.</p>
<p> </p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Mon, 19 Sep 2011 00:52:47 +0000</pubDate>
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			<title>Five important things to do for your website in 2011</title>
			<link>http://www.covingtoncreations.com/blog/five-important-things-to-do-for-your-website-in-2011</link>
			<guid>http://www.covingtoncreations.com/blog/five-important-things-to-do-for-your-website-in-2011</guid>
			<description><![CDATA[<div class="K2FeedIntroText"><ol>
<li> Claim your <a href="http://www.google.com/lbc" target="_blank">Google Listing</a> (also, keep an eye out for feedback and reviews that others may have posted about you by creating a Google Alert!)</li>
<li>Update your site's footer (e.g. © 2003 Your Company, LLC)</li>
<li>Mobile Device Check: Check your site from an iPhone, iPad, Blackberry, etc...</li>
<li>Check for broken links, broken search boxes, etc... test everything!</li>
<li>Visitor Tracking: Check your <a href="http://www.google.com/analytics" target="_blank">Google Analytics</a> reports - find out what's working and what's not. Also, schedule monthly report delivery via email if you haven't already!</li>
</ol>
</div><div class="K2FeedFullText">
<h3>Do you get a lot of phone calls for "location and hours"?</h3>
<p>This is wasted time!  Your website can help with this. Contact us  today for suggestions on how to make "location and hours" information  more prominent on your site and / or make sure that your site is  findable.</p></div>]]></description>
			<author>support@covingtoncreations.com (Nate Covington)</author>
			<category>Blog</category>
			<pubDate>Tue, 10 May 2011 00:47:47 +0000</pubDate>
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