ChangeForge | Ken Stewart | Where business and technology collide

Document Solutions Daily Update

Joe Kozlowski — Tue, 10 Nov 2009 03:45:35 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

M&A

RELM Holdings Inc. Executes a Letter of Intent for the Acquisition of a Document Management, Computer Forensics and Litigation Support Company

Printer / Copier / MFP

Xerox 4112/4127 Copier/Printer earns industry recognition
Review: HP Color LaserJet CM2320fxi MFP
Samsung Unveils New Consumer And Enterprise Printers Designed To Deliver Greater Productivity And Ease-Of-Use (AsiaPac)
Lexmark Launches 3 Laser Printers
Océ Offers Customers Secure Printer Access

Fax

Open Text Delivers Rich Fax Functions for Microsoft Exchange Server 2010

Consumables

Satire: Hewlett Packard admits printer Ink “grossly overpriced” raises price to double Kodak

Managed Print Services / Fleet Management

Xerox Enterprise Print Services: From the desktop to the in-house print centre

Document Management

Summit: ECM tools “barely being used”

Simply Interesting

Xerox Blogs: Open Xerox Innovation – Natural Language Color Editing Demo

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Document Solutions Daily Update Tracking the Office Equipment, Digital Production Print and Document...
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Document Solutions Daily Update

Joe Kozlowski — Sat, 07 Nov 2009 03:45:24 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

M&A

Intergraph’s Acquisition of SIGRAPH Electrical Engineering Software Business Strengthen Its SmartPlant Enterprise Suite (EU)

Printer / Copier / MFP

Video Review: Lexmark’s Platinum Pro905 Printer is Suitable for a Small Office
Review: Lexmark Interact S605
Review: Xerox Phaser 8860 MFP
Choosing the Right Printer for Your Printing Needs
Printbrush – Portable Handheld Printer

Fax

FaxBack VoIP Fax Server Interoperable with pbxnsip IP PBX, SIP Server
MyFax Now Accessible via Intuit App Center

Scanner

Canon unveils world’s fastest portable scanner

Production Print / Wide Format

Xerox wins Gegenheimer award

Document Management

SalesForce Adds Unlimited Document Management with S-Drive
The Smart Way to Manage Financial Transactions Electronically: Zetadocs for Microsoft Dynamics NAV 3.0 is Released

Simply Interesting

The Next Big Thing in SaaS and The Cloud: Costs linked to business outcome?

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Document Solutions Daily Update Tracking the Office Equipment, Digital Production Print and Document...
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Document Solutions Daily Update

Joe Kozlowski — Fri, 06 Nov 2009 03:45:40 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

Printer / Copier / Fax / MFP

Review: Xerox Phaser 6140
Kyocera Mita America Wins Most Reliable Multifunctional Product Line in Industry
Lexmark Web-connected touch screen AIO with customized solutions debuts at Apple Store

Production Print / Wide Format

Canon releases new imageRUNNER series
HP Showcases New HP Designjet L25500 and HP Designjet T1200 Printers at Visual Communication in Milan
HP launches of Indigo 7000 series

Consumables

GPA announces product listing now available on PaperSpecs

Managed Print Services / Fleet Management

European Managed Print Services Conference Hits Right Notes with MPS Market

Document Management

SmartVault Launches Authorized Reseller Program

Simply Interesting

The Barbie Digital Fingernail Printer Now Available
Where did tech firms’ logos come from?

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Document Solutions Daily Update

Joe Kozlowski — Thu, 05 Nov 2009 03:45:09 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

Printer / Copier / Fax / MFP

How Printers and Scanners Get GreenTech Approved
Most Cost-Efficient Multifunction Printers
Network Equipment Technologies and emFAST Complete Interoperability Testing

Production Print / Wide Format

September 2009 U.S. Commercial Printing Shipments Fall Below $8 Billion
Konica Minolta Launches New 72mm-Wide Inkjet Print Head for Industrial Use, Reducing Energy Consumption by 50%

Connectivity

Ricoh Releases “App2Me”, an MFP Widget-Based Solution for the Cloud Computing Age

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Does The Frame Make It Art?

Ken Stewart — Wed, 04 Nov 2009 04:01:36 +0000

“Art consists of limitation. The most beautiful part of every picture is the frame.” – Gilbert Chesterton.

Obviously this 20th century writer did not have the pleasure of working with a sales-focused organization, where the mantra “Perception is reality,” reigns supreme.

Some think in black and white, yes and no – and some do not. (For those who haven’t heard this zinger thrown your way – it’s always refreshing when someone bestows you with this little pearl of wisdom, by the way!)

Are you a sales person, or do you solve customer problems? Are you a receptionist, or are you the first and last face a customer sees when they visit your office? Am I an IT guy, or a business guy who solves problems by applying technology to achieve business goals?

I think Chesterton hit upon something perhaps systemic to the human condition – a frequent inability to understand concepts outside our own frame of reference.

The question you should be asking is not why they don’t see me the way I want to be perceived. Rather you should be asking, “Am I delivering the most value to my customer or employer if they only see me as a [insert label here]?”

Perhaps these sales-minded individuals – or more generally – socially-tuned individuals, might have figured something out:

Don’t try to force someone out of their frame of reference (even if they are wrong). Instead, reframe yourself using their perceptions and you might discover that instead of being a convenient label, you have become a piece of art.

Image courtesy of Hamed Masoumi.

Ken Stewart’s website, ChangeForge, focuses on the collision between the constantly changing worlds of business and technology in an information-centric world. Ken serves on the board of the new Managed Print Services Association, an international industry organization seeking worldwide best practices for the managed print services industry. He is also the founder of Seeking the Son. He is always interested in connecting with you.

Is The Problem Sales Versus Support? Why is it that sales and support seem to have...
The Owner and the Manager: A Lesson in Perspective. Can you afford to tell your clients that they are...
The Customer Is NOT Always Right! Sometimes the customer is NOT always right. Can you fire...

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Document Solutions Daily Update

Joe Kozlowski — Wed, 04 Nov 2009 03:45:42 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

Printer / Copier / Fax / MFP

Review: Lexmark Platinum Pro905 All-in-One Printer
Review: Xerox Phaser 3100MFP
Ricoh Aficio MP 6001SP/MP 7001SP/MP 8001SP/MP 9001SP Awarded BERTL’s Five Star Exceptional Rating
Panasonic Selects Teridian Semiconductor Modem Analog Front End Device for Multi-Function Printer and Facsimile Product Line

Digital Duplicator

Xerox Digital Disc Duplicators Now Compatible with Windows 7 and 64-Bit Editions of Windows Vista

Connectivity

HP Says Some Windows 7 Printer Drivers Are Coming
Open Text to Support new Windows 7 Features in Host Emulators

Managed Print Services / Fleet Management

Webinar: Your Managed Services Portfolio Needs to Grow–Now

Document Management

IKON Renews Document Production Strategic Alliance Agreement with the University of Arizona
Kofax Provides Leading Global Fast Food Restaurant Chain with Distributed Capture Solution to Automate Invoice Processing
New Out-of-the-Box Integration Between pdfDocs and Autonomy iManage 8.5 Enhances Workflow and Efficiency

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Document Solutions Daily Update Tracking the Office Equipment, Digital Production Print and Document...
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Document Solutions Daily Update

Joe Kozlowski — Tue, 03 Nov 2009 03:45:22 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

Iron Mountain Inc announces Q3 2009 financial results
Iron Mountain Inc. Q3 2009 Earnings Call Transcript
Sharp gave out more details on its recent dealer meeting in Washington DC
Lexmark announced a new program for copier dealers
More details on the new alliance between Canon and Hewlett Packard
Izard Nobel LLP Announces Class Action Lawsuit Against Pitney Bowes, Inc.
The Shuman Law Firm Announces the Filing of a Class Action Lawsuit Against Pitney Bowes, Inc
Hewlett Packard launches three new laser MFDs available exclusively for its PartnerONE dealers
Fuji Xerox Co., Ltd. received the Monozukuri Special Environment Award at the 19th Nikkei Global Environmental Technology Awards
Taking the Pulse of Open Text Content World

Printer / Copier / Fax / MFP

Review: Dell 3330dn Workgroup Laser Printer
Print More for Less with These MFPs
emFAST Inc.’s FACSys® Fax Messaging Suite Now Rated “Avaya Compliant”

Production Print / Wide Format

Girl Scouts of Wisconsin Southeast Focus on Growth With RICOH Pro C900

Scanner

Visioneer returns with two-in-one scanner

Consumables

iProlog Introduces New Inkgard Solutions to Reduce Printing Costs by 95%
Buying Discounted Printer Ink and Toner Cartridges
What You Need to Know About Cartridge Compatibility

Connectivity

Konica Minolta’s Universal Printer Driver Optimizes Printing Efficiency Across Entire Network
Microsoft Exec Taking Heat On Windows 7 Upgrades

Storage

AT&T to offer cloud-based storage as a service
Intel Looks To The Cloud With New ‘Microserver’ Design

Document Management

Content Management: Collaboration And Social Networks Change The Game
Newgen Software Positioned in the Magic Quadrant for Enterprise Content Management (ECM), 2009
Hyland Software Jumps 10 Places Up The List Of The Top 100 Worldwide Providers Of Financial Technology

Simply Interesting

The Future of Reading

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Document Solutions Daily Update

Joe Kozlowski — Sat, 31 Oct 2009 03:45:14 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

Iron Mountain Q3 Profit Rises
Laserfiche teams with Ricoh on ECM, BPM (AsiaPac)

M&A

Xerox-ACS deal brings new opportunities

Printer / Copier / Fax / MFP

Konica Minolta Receives Four 2009 Good Design Awards
Going Green with Enterprise Fax Over IP
White Paper: Why Thermal Outclasses Laser Printer for Label Printing

Production Print / Wide Format

Océ Digital Color System Helps Fry Communications Grow Personalization Business

Service

HP Receives STAR Award for Service Excellence in Support Innovation

Managed Print Services / Fleet Management

Xerox Blogs: Taking Managed Print Services to the Next Level – Enterprise Print Services

Document Management

IBM targets unstructured data
Xerox Blogs: Similar Image Search becomes mainstream

Simply Interesting

Unfinished Windows 7 Feature Turns Laptops Into Wi-Fi Hotspots

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Document Solutions Daily Update

Joe Kozlowski — Fri, 30 Oct 2009 03:45:35 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

Iron Mountain Guides Above Revenue Estimates
Electronics For Imaging, Inc. Q3 2009 Earnings Call Transcript
EFI to commence tender offer to repurchase up to $70 million worth its common stock
Canon and Ricoh find going tough
Lexmark International, Inc. – SWOT Analysis
Canon U.S.A., Canon Virginia and Christopher Newport University Introduce the 2009-2010 Class of Canon Leadership Scholars
LaserCare Technologies Achieves Hewlett-Packard’s Highest Level of Partnership

Printer / Copier / Fax / MFP

Panasonic Debuts Advanced A4 Document-Management Workstation
MyFax Releases MyFax Print-to-Fax Assistant

Production Print / Wide Format

Xerox “Widens” Line of Printers; New Compact Systems Big on Features
Oce Division President Mal Baboyian Named to NPES Board of Directors

Managed Print Services / Fleet Management

Xerox Launches Enterprise Print Services
Managed Print Services – the answer to the “less-paper” office

Document Management

Customized Workflow Added To DocuLex Archive Studio’s WebSearch
Version One Unveils Document Management Green Meter

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Document Solutions Daily Update

Joe Kozlowski — Thu, 29 Oct 2009 03:45:48 +0000

Document Solutions Daily - Kworks Publishing

Tracking the Office Equipment, Digital Production Print and Document Management Industries

Today’s News, Today.

General

Printer / Copier / Fax / MFP

Scanner

ExactScan 2.8 adds support for Portable Scanners, including OCR for Mac

Connectivity

Kyocera unveils green printing and document control technologies

Service

November BTA Service Management University Scheduled

Managed Print Services / Fleet Management

Universal Orlando Rides Thrills of Productivity and Savings with Xerox Managed Print Services
PrintFleet and De Lage Landen Collaborate in Europe on Managed Print Services Infrastructure & Intelligent Finance Interfacing (EU)

Document Management

Open Text Shares Vision for ECM and Enterprise 2.0, Releases 2010 Product Roadmap at Content World
Manager’s Checklist: Get The Support You Need To Succeed With ECM

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Document Solutions Daily Update Tracking the Office Equipment, Digital Production Print and Document...
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