Aussie Rules

The Size of the Migrant Issue

Phil Dobbie — Mon, 26 Jul 2010 04:57:41 +0000

Australians might think the country is being flooded with migrants, but the facts tell a different story. Refugees are a small minority of the total migrant intake. So shouldn't we stick with the main debate and avoid the populist distractions of the tabloid press?

Online But Way Behind | BTalk

Phil Dobbie — Sun, 25 Jul 2010 21:58:36 +0000

[podcast] Online retail sales will reach $12 billion in Australia this year. That's just 3 percent of the total retail market. With growth forecast at just 10 percent per year, eCommerce is slower to take off down-under than experienced in the US or the UK.

Selling Online Needs New Skills

Robert Gerrish — Fri, 23 Jul 2010 08:26:25 +0000

In this video interview I talk to sales guru, Neil Rackham on the topic of selling online. As he implies, the role of the sales person has changed immeasurably. Thanks to the internet, buyers undertake extensive research before they get close to a purchase decision and consequently the role of the sales person is more that [...]

Why You Need to Multichannel | BTalk

Phil Dobbie — Thu, 22 Jul 2010 22:03:00 +0000

[podcast] Research from Monash University shows that multi-channeling is important today, but will be crucial in the near future. Customers are demanding the ability to interact in a way that suits them. The upside of complying is increased profit margin and faster revenue growth.

10 Ways To Reduce Your Debtors Level | BTalk

Phil Dobbie — Wed, 21 Jul 2010 21:55:58 +0000

[podcasts] Late payments can have a significant impact on the working capital of your business. Mike Rich from Attaché Software outlines 10 key strategies to reduce your debtor levels.

Career Guidance Retains Calibre Employees | BTalk

Phil Dobbie — Tue, 20 Jul 2010 21:29:16 +0000

[podcasts] Kim Seeling-Smith says these days you not only need to plan your own career path, you also need to help your staff down that road too. It'll pay back with loyalty from team members who appreciate the interest you have taken in their future.

The Casualisation of the Aussie Workforce

Phil Dobbie — Tue, 20 Jul 2010 01:46:27 +0000

Since 1992 the proportion of 15- to 24-year-old workers employed in casual roles -- either part timers or those working full time without leave entitlements -- has increased from 41 percent to 58 percent. Other age groups are experiencing the same sort of shift as employers take on more contract workers. The big question is, whose choice is it?

The 3 Key Elements of Internal Communication | BTalk

Phil Dobbie — Mon, 19 Jul 2010 21:03:17 +0000

[podcast] Darren Briggs says there are just three key elements to successful internal communications - an inspiring message, inspirational leadership and inspired people.

Aussie Retailers Slowly Getting a Grip on Social Media | BTalk

Phil Dobbie — Sun, 18 Jul 2010 19:27:55 +0000

[podcast] Aussie retailers are getting more involved in online marketing, catching up on the lead from the US and Europe. The focus is still on conventional SEO and organic search techniques, but most are slowly starting to use social media with mixed results.

How To Keep a Micro-Business Satisfied | BTalk

Phil Dobbie — Thu, 15 Jul 2010 22:02:02 +0000

[podcast] Telstra's Rocky Scopelliti says the banks are not serving the micro business sector well. The reason is the increasingly mobile workforce expects to interact with businesses through multiple channels and to have access to an expert on-demand.