AlertPay Blog

Important Facts on Transaction Disputes for Buyers

noreply@blogger.com (AlertPay Robyn) — Wed, 18 Nov 2009 18:48:00 +0000

Oh, transaction disputes! Where to begin? Well, let's start with a simple definition: A transaction dispute can occur when a buyer is unsatisfied with a product/service they have purchased from a seller. Sound familiar?

Submitting a dispute and working out a resolution can be a tricky business, so here are just a few points to help make the whole experience run just a little bit smoother!

• Contact the seller first to resolve the issue. You can find their email address in the transaction activity in your AlertPay account. Opening a dispute with us should be your last resort.
• File your dispute within 30 DAYS of the original transaction. Disputes filed after this time may not be resolved.
• In your initial ticket, provide the Reference Number of the transaction. You can find this in your transaction activity.
• Do not reply to your initial ticket. Once you receive an email entitled "Contact Request", respond to that only after five business days have gone by.
• Respond within 5-10 business days of receiving the Contact Request. Your time-sensitive response will determine whether or not you will get a refund.

A couple other important points to remember...

People who participate in "High Yield Investment Programs" must exercise caution! If you are using AlertPay to make your payment, please note that you are doing this at your own risk and a resolution through AlertPay is not guaranteed. Please see Section 5.0 of our User Agreement for more information.

Furthermore, people who submit excessive dispute tickets or spam our system with grievances may lose their opportunity to resolve the dispute in an amicable way; excessive tickets will cause delays in the resolution process and may result in an account suspension — in certain situations.

One dispute is sufficient — we will get to it, even if it takes a little longer than expected.

Lastly, here are some tips on how to communicate effectively with your seller:

1. Don’t assume the seller is trying to scam you. Con artists posing as legitimate sellers are actually few and far between. If you don’t get what you paid for, it may have been due to a mistake that can be fixed with proper communication.
2. Listen to their side of the story. The seller may have a valid excuse for the mistake. Just take a deep breath and hear what they have to say about it.
3. Work together. Try to work with the seller if they are having issues getting your product or service out to you. If you meet them half way, you will both be satisfied with the results.
4. Please keep your cool. As cliché as it seems, the quote “you can attract more bees with honey than with vinegar” rings true. If you are calm and collected, you have a much better chance of getting what you want.

If you need to file a dispute, please do it through Customer Support and choose "Transaction Disputes" from the list of categories. We will do our best to mediate the situation.

Thank you for making AlertPay your way to pay!

Phone Validation Update

noreply@blogger.com (AlertPay_Mo) — Thu, 12 Nov 2009 17:28:00 +0000

Since we released the phone validation process last week, we have received some interesting feedback from a lot of AlertPay members. As an attempt to make this new process just a little bit more convenient for you, all AlertPay sellers now have the ability to disable the phone validation option.

How to do this:

1) Login to your AlertPay account.
2) Click on "Profile".
3) Under "Financial", click on "Payment Preferences" and make the necessary selection.

Please note that the success rate for phone validation has been a remarkable 97%. This feature is a value-added service to help protect against fraudulent orders and potential chargebacks — which can be very injurious to your business.

A great many of our sellers have shown appreciation for this service which helps protect their business.

Even though you have the option of disabling phone validation, we highly recommend that you take advantage of this effective fraud detection tool.

The Ins and Outs of Depositing by Bank Transfer and Bank Wire

noreply@blogger.com (AlertPay Robyn) — Wed, 11 Nov 2009 17:45:00 +0000

As you all know, AlertPay is one of the most convenient and accessible payment solutions on the web. You can make and accept instant secure credit card payments to online sellers, but you can also deposit money into your AlertPay account directly from your bank.

To determine if you can use your bank account to deposit money, please check your country here.

How to add a bank account

Adding a bank account only takes a few moments. Just follow these steps:

1. Login to your AlertPay account.
2. Click on "Profile".
3. Under "Financial", click on "Bank Accounts".
4. Choose country where your bank account is located and click on "Next".
5. Choose whether you would like to use your account for bank transfers (deposits and withdrawals) or bank wires (withdrawals only) and click on "Next".
6. Enter bank details and click on "Next".
7. Review details, accept the EFT authorization and confirm.

If you reside in Canada or the United States, AlertPay will send two micro deposits under $0.15 to your bank account within five business days.

Once you receive the micro deposits, you will see a prompt in the "Message Center" of your AlertPay account to confirm them. Simply click the status and enter both amounts to confirm your bank account. Then you can deposit money as often as you need to.

If you reside outside of Canada or the United States, you will not receive any micro deposits. Your bank account will be ready to go; however, your transactions may fail if you do not enter your banking details correctly.

Also, you must create a deposit transaction in your AlertPay account beforehand and bring the transaction details to your bank to complete the transaction.

How to create a deposit transaction

Just login to your AlertPay account and click on "Deposit" to initiate a deposit transaction. Follow the simple steps and you are on your way. Make sure to choose either bank transfer or bank wire for your transaction.

If you wish to deposit money into your AlertPay account by bank wire, you do not need to add a bank account; you only need to create your deposit transaction and bring the transaction details to your bank.

*Bank Deposit Codes (International members only)

For those of you who are located outside North America, you can deposit by bank transfer as long as we support this service in your country. If we do, it is imperative that you note the Bank Deposit Code in your transaction details, which are presented after creating your deposit transaction in your AlertPay account.

Bank Deposit Codes are 13 digits long and begin with 34. This code is required when you visit your bank and must be included in the "Details" or "Reference" area of your bank transfer. It is very important to note that a missing Bank Deposit Code will cause delays in the completion of your transaction.

Fast Facts

- Bank transfer deposits generally take 3-5 business days to complete, but up to 6 days to complete for our Canadian members.
- Bank wire deposits take 3-4 business days.
- Bank transfers are available in 46 countries.
- You can only add a joint bank account if it is not already added to a previous or existing account. Any bank account can only be added to one AlertPay account at a time.
- If your deposit coincides with a holiday, your deposit may be delayed by a minimum of one day.
- Fees can be viewed here.

If you have any further questions, please contact Customer Support.

Thank you for making AlertPay your way to pay!

Hooray for New Features!

noreply@blogger.com (AlertPay Robyn) — Thu, 05 Nov 2009 16:15:00 +0000

Hi AlertPay members,

November is going to be our most exciting month in a while! The AlertPay team has been hard at work developing all sorts of new features and functions. You will be very excited by the improvements we have made:

Credit card withdrawal

You made the request and we listened!If you have a Visa or a MasterCard, you can withdraw funds from your AlertPay account and it will automatically convert to your credit card's currency.

You can withdraw the money in your AlertPay balance to your credit card in three different currencies: USD, GBP and EUR. This makes withdrawing your money faster, more convenient and just as secure.

Please note that you will only be able to withdraw up to $250 USD (or equivalent) per transaction temporarily. We apologize, but this service is not available for American Express.

Pay in different currencies with credit card

You can make cross-border payments in three currencies USD, GBP and EUR and save money on currency exchange. All you have to do is choose the currency you wish to be billed in for that purchase and avoid paying extra fees.We apologize, but this service is not available for American Express.

Phone validation

When shoppers make a credit card purchase through a website, they will receive a validation code by phone that they must enter at checkout to complete their purchase. This will help protect our sellers by preventing fraudulent payments. This applies to U.S. and Canadian shoppers alone and will only be done one time.

Lower credit card fees

Now for the most exciting news of all: lower credit card fees! Members who receive credit card payments will pay a little bit less on every credit card transaction. We have lowered them from 5.0% to 4.9%, saving you just a little bit more money. And every little bit counts!

And don't forget...

Website Review is still in full swing for our online sellers. We are stream-lining the procedure to make it even easier, so stay tuned. Please leave a comment about your Website Review experience in our Facebook discussion or other post.

That's all for now, but we will be back very soon with more exciting updates!

Call for Testimonials!

noreply@blogger.com (AlertPay Robyn) — Tue, 03 Nov 2009 15:39:00 +0000

Hi AlertPay members,

What do you have to say in praise of AlertPay? Share it right here!

Did you have a positive Customer Support experience? Is there a particular feature you find very efficient? Is there an aspect of our service that has brought value to your shopping and/or selling experiences?

Submit a testimonial today! Please tell us a bit about your positive experiences with AlertPay and you might even see your name on our website!

Please leave your name or initials and your country of residence along with your testimonial. We would like to represent members from all over the world on our website!

We ask for serious testimonials only — if you have any queries about your account, please contact Customer Support and we will be happy to help through that channel.

Thank you for your support and for making AlertPay your way to pay and get paid!

Sellers in the Pharma Industry can only accept Visa and AmEx payments

noreply@blogger.com (AlertPay Robyn) — Tue, 27 Oct 2009 12:41:00 +0000

Attention sellers in the Pharmaceutical Industry,

In view of recent changes to our credit card processing relationship with our banking partners, we wish to inform our sellers in the Pharma industry that we can no longer offer MasterCard processing for the below industry types directly from the AlertPay checkout page (accessed through payment buttons) even if you were previously able to.

Pharma accounts or similar product types will now be placed into a specially designed “AlertPay Pharma Account”. We will be able to better monitor the selling and fulfillment of products to our members and also ensure our services stay available for this new market type that we will now be growing in. This will result in greater customer trust in this industry and translate into more return customers. As our costs have now gone up for this industry by our banking provider, your rates may also increase.

All changes are immediate and a list of industries affected can be seen below.

These business models include and are not limited to the following:

• Plants, seeds and/or other horticultural products.
• Pharmaceuticals (non-prescription).
• Homeopathic medicine.
• Chemical products intended for research.
• Products whose legal status varies from country to country.

How this affects you?

MasterCard payments will be prohibited on our checkout page. The logo for this card will not be displayed to your customers. Your customers will still have the ability to purchase with Visa or AmEx or should they already have an AlertPay account, they will be able to make payments with their AlertPay balance (e-wallet) as well. Alternatively, your customers may also fund their AlertPay balance (e-wallet) through one of our numerous depositing options such as bank transfer, bank wire, money order or certified check. Your customers may also use the Send Money feature to transfer funds using their credit card.

Why is this necessary?

To continue to improve our services and provide solutions for your business needs, we are required to adapt our policies to comply with our banking partners. This is strictly related to credit card processing and not the AlertPay balance (e-wallet) transactions.

Questions?

If you have questions or concerns regarding this change or feel that you should not be classified in one of the above-mentioned categories, please contact us.

We thank you for your understanding and value your business.

Attention US members: ACH transactions can no longer be sent across international borders

noreply@blogger.com (AlertPay Robyn) — Mon, 26 Oct 2009 20:23:00 +0000

Important note before reading:

This will not affect international bank wires nor will it affect any US-based ACH transactions initiated through our system. Although AlertPay is located in Canada, we have banking partners all over the world to process these transactions, including in the United States.

According to the NACHA - the Electronic Payments Association, ACH transactions that begin in one country and end in another will be formatted as a new transaction type: IAT (International ACH Transaction).

This is to say that US citizens will not be allowed to perform cross-border ACH transactions. Rather, the transactions will have to be classified as international in an attempt to help law enforcement agencies detect, investigate and prosecute money laundering and other financial crimes.

Recognizing international transactions will help law enforcement officials readily identify international payments and create a paper trail to track the comings and goings of money.

Please note that IAT transactions are not permitted through certain banks, such as Chase Commercial Online.

Please take a moment to review the following resources for more details.

Thank you for your time.

Resources:

https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/commercial/prod_serv/page/iat_transactions

https://www.key.com/html/international-ach-transaction-iat.html

http://www.frbservices.org/eventseducation/education/fedach_iat_resource_center.html

http://www.nacha.org/IAT_Industry_Information/

You Can Now Fund your AlertPay Account through CashX!

noreply@blogger.com (AlertPay Robyn) — Wed, 21 Oct 2009 18:45:00 +0000

Great News! As you know, we at AlertPay are constantly striving to bring you the most convenient and versatile online payment solutions. Towards that end, we are proud to announce that we have added CashX as an authorized funding agent!

CashX offers individuals and businesses with a free CashX member account, a simple, secure, safe, and cost-effective way to transfer funds globally online. CashX’s network builds on the existing world financial infrastructure of bank accounts, credit cards and e-wallet providers which enables CashX to create a global real-time money transfer solution, including to and from your AlertPay account!

CashX is a Global Money Transfer Service that offers low-cost, money transfers, including an easy to use Prepaid Card which is available in USD currency (and soon in CAD currency). Your CashX Prepaid Card can be used in conjunction with your AlertPay account allowing access at ATM and POS facilities anywhere in the world with the VISA or MasterCard networks.

CashX provides multiple funding sources for your AlertPay account, including: credit cards, direct deposit, the ability to fund AlertPay through various other online payment processors, and much more! This added funding versatility makes using AlertPay more convenient than ever!

AlertPay Funds on the Go – With a new CashX Prepaid Card! With CashX you can now, safely and securely, transfer money from your AlertPay account directly to your CashX Card and enjoy the convenience of instant access to your AlertPay funds. Use your CashX Prepaid Card to shop online, withdraw cash or pay for goods at electronic funds facilities. Your CashX Card can be used as an everyday debit card, or can become a handy travel card with access to your AlertPay funds through millions of ATMs worldwide.

And For a Limited Time Only! CashX is offering an amazing Two-For-One Special on the CashX Prepaid Card! When you purchase your CashX Prepaid Card, you will receive a second card absolutely free that you can give to family or friends! A value of $19.95! This offer is available to the first 2500 people to order a CashX Prepaid Card, and is currently available for USA and Canadian citizens. This outstanding promotion won’t last long, so take advantage NOW! Click here for all the details: http://cashx.com/

We’re certain that you will be extremely pleased by the added convenience and ease with which you will be able to deposit and withdraw money from your AlertPay account, by using CashX

For more information, and to sign up for your free CashX account, please visit their site: CashX

Thank you for choosing AlertPay!

System Downtime

noreply@blogger.com (AlertPay_Ferhan) — Thu, 15 Oct 2009 02:04:00 +0000

We experienced an unexpected downtime today between 5:30pm and 6:40pm. It was resolved upon isolating the problem related to our network. During this time, members were unable to login or make payments and were presented with a generic error page.

We apologize for the downtime.

Office Closed on Monday, October 12 for Canadian Holiday

noreply@blogger.com (AlertPay Robyn) — Tue, 06 Oct 2009 15:59:00 +0000

Hello AlertPay members,

Just a little reminder: Our offices will be closed on Monday, October 12, 2009 for the Canadian Thanksgiving holiday! We apologize for the inconvenience, but we will resume usual office hours the following day.

You will still have full access to your AlertPay account, but Customer Support will not be available. Furthermore, any bank transfers or wires initiated on Monday, October 12 will be delayed by one day as a result of the holiday.

We apologize for any inconveniences this has caused. Thank you for your understanding.

Happy Thanksgiving to all of our valued Canadian members — have a great Turkey day!

Attention Sellers: Try OpenCrypt—an All-in-One Membership and User Management Solution

noreply@blogger.com (AlertPay Robyn) — Tue, 06 Oct 2009 12:59:00 +0000

OpenCrypt, a comprehensive membership and user management software, has recently integrated with AlertPay to make your memberships easier to manage.

You can also use OpenCrypt for online shopping, e-commerce, content management, advertising, helpdesk management, advertising, surveys, data input, digital file delivery, file sharing, video management and much more!

You can easily integrate it with AlertPay and it is fully automated, saving your lots of time and resources. It’s affordable, customizable, flexible and secure, with an extensive database of management tools, add-ons and plugins.

OpenCrypt licenses include:

• Free installation!
• Free technical support!
• Free software upgrades!

Try OpenCrypt today!

8 Ways to Avoid Fraud While Shopping Online

noreply@blogger.com (AlertPay Robyn) — Thu, 01 Oct 2009 19:14:00 +0000

Shopping is not as easy and care-free as it used to be. There are now many risks involved in the seemingly simple act of shopping, whether online or in person. Please read the following points to help protect yourself from fraud:

1. Get to know the seller. Make a phone call or send an email and ask them about their products, services and how they run their business.

2. Buy from secure websites only. Look for the padlock icon and “https” in the URL. If the “s” does not follow “http”, then the site may not be secure.

3. Click only on email links you recognize and trust. If the email is a spoof, then the link may be harmful. Hover over the link to check the URL and use your best judgment.

4. Buy from AlertPay “verified” sellers. It is safer to buy from verified members since we have authenticated their identities and businesses.

5. Do your due diligence. Try your hand at some research. Read forums and blogs on specific sellers, contact the seller directly, do what you can to find out about their business.

6. Keep your computer protected. Install an anti-virus, use a firewall, secure your wireless networks, block spam from your email and get the latest software and browser updates.

7. Always log out of sites containing your personal details. If you do not log out of a website containing your personal information, your information can be compromised. This is especially true when using public computers.

8. Use different passwords. Use different and hard-to-guess passwords for all of your online accounts and use a combination of letters, numbers, special characters and upper/lower cases, if possible.

We hope these tips will ensure you the safest and most satisfying online shopping experience.

Thank you for making AlertPay your way to pay!

Another eCurrency exchanger!

noreply@blogger.com (AlertPay Robyn) — Thu, 01 Oct 2009 12:39:00 +0000

Hi everyone,

Yet again, we have added another eCurrency exchanger to our list! SwapGold is one of the world's largest and most trusted exchangers. You can buy, sell and convert eCurrencies worldwide.

As a legally registered company founded in 2006, they use SSL encryption and offer same day processing at wholesale rates. They also offer bank wires, Western Union, VISA payments, domestic bank deposits and various e-currencies, and are available 24 hours a day!

Name: SwapGold
URL: www.swapgold.com
Deposits: Within 24 hours
Withdrawals: 1-3 business days

Please view our other blog entry for a more information on other AlertPay-recognized exchangers.

Just a reminder: These exchangers have successfully completed a strict review process to prove their reliability. Any exchanger who wishes to do business through our service will have to complete the same process.

It is a violation of our User Agreement to exchange eCurrency through our service without having gone through this process.

We hope that the addition of these exchangers to our list will help make depositing and withdrawing your money even more convenient than before.

Thank you for choosing AlertPay!

AlertPay-compatible Shopping Carts

noreply@blogger.com (AlertPay Robyn) — Fri, 18 Sep 2009 20:25:00 +0000

Attention Sellers,

We have compiled a list of shopping carts that you can integrate with your AlertPay online payment solution. Shopping carts are great for allowing your customers to check out with more than one item.

There is a variety of both open source and commercial carts available:

Open Source

Zen Cart

Joomla

osCommerce

CubeCart

Oxid eShop

Commercial

3dCart

eMartCart

instantEstore

Comersus Cart

cWhois Domain Cart

Easywebstore

Magento

If you decide to use one of these shopping carts, you do so at your own discretion as AlertPay did not develop them.

Have a great weekend and keep selling!

Try TMS — a simple and secure membership management system!

noreply@blogger.com (AlertPay Robyn) — Tue, 15 Sep 2009 13:07:00 +0000

If you're looking for a simple, easy-to-use, secure and highly efficient membership management system . . . try TMS — The Membership Site Script!

With TMS, you can enjoy a multitude of useful features and benefits. It is easy to use, secure and will help reduce your company’s expenses.

The system is secure enough to sell digital products and subscriptions without worry. And it is completely automated, simplifying your sales and sign up processes. You can use AlertPay or other custom payment processors and enjoy the user-friendly interface and administration panel — which you can customize to your needs.

Most importantly, this amazing system will relieve the stress of selling online and will allow you to run any kind of membership site. It doesn’t get any easier than this!

Here are a few other features and benefits:

• Download manager.
• Product manager.
• Integrated shopping cart.
• Building affiliate and reseller commission program.
• Points system.
• Unlimited additional mailing list(s).
• Integrated help desk software.
• Easy back end and website management.
• Improved management and control with less administrative time.
• Improved communication.
• Increased member participation, retention and recruitment.
• Manage unlimited members and groups.
• Easy-to-modify templates.

So, if you have a membership site of any kind, you can find a use for this highly effective and simple tool. Try it today!

Tell us about your Website Review experience!

noreply@blogger.com (AlertPay Robyn) — Fri, 11 Sep 2009 18:23:00 +0000

We recently launched a new process called "Website Review". This process is for sellers only and can be completed in two simple steps: submitting your website address and completing a questionnaire.

Anyone with a Personal Pro or Business account who wants to sell goods/services online must now complete this simple process.

If you are a SELLER and have done a website review, please let us know what you think about it. How can we improve it? Make it easier? Please share your feedback on Website Review with us and the AlertPay community!

You can leave a comment here or on our Facebook page.

Attention Sellers: Complete a Website Review to accept credit card payments

noreply@blogger.com (AlertPay Robyn) — Tue, 08 Sep 2009 20:48:00 +0000

Hi everyone,

Just a quick update from the AlertPay team! If you want to sell anything online, whether through a website or through email invoicing, you must complete a website/business review to accept credit card payments.

Worry not - this is an extremely simple and fast process. And while your website or business is being reviewed, you can still accept instant AlertPay balance payments until a decision has been rendered.

If you do not have a website, you will be asked to complete a brief questionnaire and send it to us. After the website/business review, members may be able to accept credit card payments or not depending on a decision rendered by AlertPay.

Those of you who must complete a website/business review will be notified when you sign up for an AlertPay Personal Pro or Business account for the first time, when you login to your AlertPay account or when you try to add a payment button/link to your website/email.

Please note that this does not apply to Personal Starter account holders.

That's it, that's all! If you need assistance, please contact us.

**This change will become effective tomorrow.

Thank you for your understanding.

Even more AlertPay-recognized eCurrency Exchangers

noreply@blogger.com (AlertPay Robyn) — Fri, 04 Sep 2009 16:09:00 +0000

Good news! We have added more recognized eCurrency exchangers to our list. For those of you who would like to use an exchanger to deposit or withdraw your money, you can use any of these at your discretion:

1) AlertExchanger
URL: www.alertexchanger.com
Deposits: Within 24 hours
Withdrawals: 1-3 business days

2) Era Change
URL:www.erachange.com
Deposits: Within 24 hours
Withdrawals: 2-3 business days

3) ECashWorldCard
URL: www.ecashworldcard.com
Deposits: Within 48 hours
Withdrawals: 7 business days

4) GoldEx Pay
URL: www.goldexpay.com
Deposits: Within 24 hours
Withdrawals: 2-3 business days

5) I Want Exchange
URL: www.iwantexchange.com
Deposits: Within 24 hours
Withdrawals: 7 business days

Please note that these exchangers have successfully completed a stringent review process in which they have proven their reliability. Any exchanger who wishes to do business through our service will have to complete the same process.

It is a violation of our User Agreement to exchange eCurrency through our service without having gone through this process.

We hope that the addition of these exchangers to our list will help make depositing and withdrawing your money even more convenient than ever before.

Have a great weekend!

Attention Sellers: Accept Credit Card Payments With Oxid eShop CE!

noreply@blogger.com (AlertPay Robyn) — Mon, 31 Aug 2009 13:25:00 +0000

If you want to accept credit card payments with AlertPay and use a shopping cart system, try Oxid eShop CE, a modular, standards-compliant system. Here are a couple reasons why you should try it out:

- It's open source, so it's FREE!
- It's a good option for small businesses on a limited budget.
- By using AlertPay with a shopping cart, you will be more accessible to our extensive customer base.
- Oxid's source code is readily available so you can customize the shopping cart to your specifications.
- It is supported by a community of developers and users who can provide assistance, advice, fix bugs and perform testing.

This is your solution to accepting instant, secure and convenient credit card payments with AlertPay!

Please read the article for more information.

With AlertPay, your security is our top priority!

noreply@blogger.com (AlertPay Robyn) — Fri, 28 Aug 2009 14:30:00 +0000

We would like to take this opportunity to reinforce our dedication to keeping your information secure at all times.

At AlertPay, security is a major part of our corporate culture. As we are responsible for protecting highly-sensitive customer data, we make efforts to ensure that we are always on top of security.

We are proactive in detecting and dealing with potential internal or external threats and place heavy emphasis on comprehensive security training for AlertPay staff.

Furthermore, our payment solution is built on reliable, field-tested technologies. We also have a proven track record of keeping confidential information safe and secure.

Regardless of where our company is going, your security will always be on the top of our priority list. We hope that we have been able to calm any of your worries.

Please leave a comment or submit a ticket to Customer Support if you have any other queries or concerns.

List of AlertPay-Recognized Exchangers

noreply@blogger.com (AlertPay Robyn) — Fri, 21 Aug 2009 18:49:00 +0000

Good news! We have added more recognized eCurrency exchangers to our list. For those of you who would like to use an exchanger to deposit or withdraw your money, you can use any of these at your discretion:

AlertExchanger
GoldExPay
IWantExchange

Please note that these exchangers have successfully completed a stringent review process in which they have proven their reliability. Any exchanger who wishes to do business through our service will have to complete the same process.

It is a violation of our User Agreement to exchange eCurrency through our service without having gone through this process.

We hope that the addition of these exchangers to our list will help make depositing and withdrawing your money even more convenient than ever before.

Have a great weekend!

Join our discussion on your reasons for using AlertPay!

noreply@blogger.com (AlertPay Robyn) — Thu, 06 Aug 2009 12:43:00 +0000

Hi everyone,

Time to start another discussion! This time, we would like you to share your reasons for using AlertPay. Do you like to shop online? Do you pay your employees through Mass Pay? What do you use AlertPay for?

Please share your thoughts here or on our Facebook page.

We can't wait to hear what you have to say!

Temporary Maintenance on AlertPay Database

noreply@blogger.com (AlertPay Chris) — Tue, 04 Aug 2009 21:41:00 +0000

Due to system wide maintenance, our database will be taken offline for approximately 2 hours starting at 5:30pm EST. All services related to AlertPay will be unavailable during this period, this includes:

- Logging into your account on www.alertpay.com
- Processing transactions done through our payment buttons
- Mass Pay payment batches
- Send Money API payments

We apologize for the inconveniences that this situation might cause and thank you for your patience.

AlertPay in the news!

noreply@blogger.com (AlertPay Robyn) — Thu, 30 Jul 2009 13:10:00 +0000

AlertPay's CEO, Firoz Patel, was recently featured on a Canadian business news show, The Close, through BNN.ca, an affiliate of CTV Globemedia. Watch it here and leave a comment.

The Better Business Bureau sends out alert: Scams through Craigslist cause harm to AlertPay

noreply@blogger.com (AlertPay Robyn) — Wed, 29 Jul 2009 20:16:00 +0000

Fraudsters the world over have often used AlertPay's name as a cover for their criminal activities. We receive countless phone calls and emails from people selling jewelry who have been asked to ship off the item before confirming payment.

The fraudster gives the person a phony name, email, tracking number and tells them to send the item, then provide us with a tracking number before getting paid. But we do not issue or accept tracking numbers. We process instant online payments.

Other scams through Craigslist include people who appear to be selling cars. The fraudulent seller tells potential buyers a fake sob story and convinces them to send the money and pick up their new car from us - but we are not an escrow service.

As you well know, AlertPay is a secure, compliant online payment solution that processes instant payments between people and businesses, and the Better Business Bureau vouches for our legitimacy. They recently published an article on a similar scam unfortunately committed in our name through Craigslist. You can read it here.

If you have had a similar experience, please share your story and forward any suspicious emails to spoof@alertpay.com.