Agent Position

Bilingual Warranty Operations Team (French/English)

Target Earnings Range: $14-$16 per hour.

Transaction Description

Agents will be handling inbound Extended Warranty Customer Service calls.

Assurant underwrites and administers the extended warranties on electronics and appliances for some of the major retailers throughout Canada.

Agents will assist customers determine if their unit is covered by the extended warranty and arrange for diagnosis and service in accordance with their service contract.

Agent Position Outbound Home Trader Sales Agent:

The purpose of this contract is to build up the number of ads on our home Trader.ca website.

The successful candidate will be calling ads for people renting apartments, basements and houses and confirming with the customer that we will want to expose their ad to more people by placing the free ad on our website.

This is an assumptive sell and cold-calling.

The right individual will consistently follow the outbound prospecting call scripts as part of every telephone transaction.

Responsible for achieving the highest levels of accuracy and customer satisfaction in each call, and use Trader Corporation’s value proposition in all interactions.

Transaction Description

Outbound calls to people who have placed print ads renting apartments, basements and houses and confirming with the customer that we will want to expose their ad to more people by placing the free ad on our website. This is an assumptive sell and cold-calling. This role entails taking ad and placing the details using the online ad taking tool.

Trader Corporation

Agent Position

Outbound Auto Sales Agent

*Open only to existing Trader Remote Contract Agents *Target Earnings: $12.00 – $15.00/ hour.

Successful candidates will be calling existing Auto Trader customers who have recently placed an ad on AutoTrader.ca for free and upsell their ad into the AutoTrader magazines.

Transaction Description

Successful candidates will be calling existing Auto Trader customers who have recently placed an ad on AutoTrader.ca for free and upsell their ad into the AutoTrader magazines.

The right individual will consistently follow the 6 steps of selling and call scripts as part of every telephone transaction.

Responsible for achieving the highest levels of accuracy and customer satisfaction in each call, and use Trader Corporation’s value proposition in all interactions.

This role entails taking ad orders, up-selling, encouraging customers to increase items advertised, encourage repeated business & referrals, as well as being heavily involved in providing customer service solutions.

Agent Position

Team Leader, Home Services Inbound Sales

Transaction Description

Conduct live agent call monitoring (or recorded call where necessary), agent whisper coaching.

Scheduled and lead coaching sessions for Sales, Quality & Schedule Adhearance (live on webcam).

Coordinate with training and quality assurance to identify systemic quality improvement opportunities.

Perform the work of agents during peak periods if necessary to manage customer needs/call volumes.

Adjust live queue schedules where necessary to meet service levels.

Perform other duties as assigned.

Assist in resolving escalated agent and customer issues Participate in new-hire interviews.

Direct Energy

Agent Position

Home Services, Inbound Sales Team (Target Earnings $15-$18/hr)

Transaction Description

Home Service Agents will handle inbound sales and customer service calls for Furnace, Water Heater & Air Conditioning.

Sales Agents will be required to manage account inquires, and developing sales opportunities for these products; while providing outstanding customer service.

Direct Energy

Agent Position

Operations Administrator.

Open to ALL existing Contract Agents on the network.

Transaction Description

Provide support to the DE Operations team through real-time monitoring of the IVR call allocations to ensure that we maintain our service levels and all service metrics (ASA, Abandon rates etc).

Monthly call forecasting (using IEX / Total View application) for 3 call centre service providers and all related call types (level 1 service, sales, outbound maintenance dialing (CCT), Appliance etc), Remote head count schedules for all call types.

Regular reporting of service level metrics via email.

Agent Position

(ONLY open to existing Bilingual L`Oreal Order Entry Agents)

Transaction Description

Answering bilingual inbound calls from salons who would like to get confirmation of the status or their order.

Follow-up with transport companies by email.

Outbound Calls to provide clients with ETA.

L`Oreal Canada

Agent Position

Standby Bilingual Order Entry Agent (Mondays).

Transaction Description

Answer bilingual inbound calls from salons and hair stylists to place product orders for L`Oreal prestige brands such as L`Oreal Professionnel, Kerastase and Pureology.

This Way To Your First Job As A Contract Agent.

1.  Find A Job That Interests You.

i.  The current client job postings are on left side of this page – click
“Details/Apply” for the full job information.

ii.  You can apply for as many jobs as you wish, so you can be part-time or full-time (new members must build a resume first).

2.  Pre-Qualify First For The Job(s) Of Your Choice.

i. To pre-qualify for a job you simply apply.

The hiring corporation can then evaluate your application and determine your suitability for their training class.

ii. Part of your application is a recording of your voice – it doesn’t take long, simply follow the Voice Clip instructions presented to you.

3. Once Accepted Register For Training.

i. The hiring corporation will notify you by e-mail if they want you to join their training course (you may first be invited to a web interview).

ii. When you receive an “Invitation to Training” e-mail you have the assurance that the corporation has accepted your application.

You can now confidently book your class -your new job begins right after you graduate.

iii. New Members cannot go forward to training without first fulfilling their Remote Certification requirements.
Here is the link to my web site where you can get a membership so you can see all the contract details and see the steps you need to do to apply for these contracts.

http://www.xchangejobs.com/trussell/

Please select my name (Terry Russell) in the “How did you hear about us” drop down after you have entered your password on the form on this page.

You will have to do this step for the registration to work and allow me to be your Community Sponsor.

I will be your Community Sponsor and you will be able to contact me directly for help with your contact job search.

Visit Our Live Meeting Info Sessions:

Mondays @ 10-11am, 2-3pm and 7-8pm EST

http://conferencexchange.com/cxlivemeeting/

Questions? Contact The Career Desk:
Monday-Friday 9am-8pm EST & Saturdays 10-2pm EST
Career Desk Phone Number 1-877-987-9675

Terry Russell
Community Sponsor
Live Meeting Host
CAA Emergency Roadside Assistance Agent
Click Here To Send Email
P.O. Box 20008, Chinguacousy RPO
Brampton, Ontario. Canada. L6Y 0L9
905-595-6475

I am successful when you are successful, I receive a commission from ContractXchange when you complete your first client training, and when you have successfully been working on the network for 45 days.

*All trademarks, logos, and service marks (collectively “Trademarks”) displayed on this site are registered and/or unregistered Trademarks of their respective owners.

Disclaimer: Some of the links mentioned within this post or posts it may lead to are my affiliate links and in such case I will get compensated for recommending those products.

That means if you buy something from a link or an ad from this website, or based on my recommendation, either expressed or implied, I may get an affiliate commission.

I welcome your questions and feedback.

About the author

Terry Russell has been online since 2005 and has numerous blogs and you can find out what he is up to at his home page ReliantOnlineServices.com ©1989-2009 Terry Russell & Reliant Services Chinguacousy RPO, P.O. Box 2008, Brampton, Ontario. L6Y 0L9

Technorati Tags: Assurant Solutions, direct energy, employment, google work at home jobs, list of work at home jobs, loreal, the best work at home jobs, Trader Corporation, work at home call center jobs, work at home computer jobs, work at home customer service jobs, work at home jobs businesses, work at home jobs canada, work from home canada

Outbound Sales Lead Generation Team

(English & Bilingual Job Postings)

9 English & 1 Bilingual job contracts being offered.

The Job.

As a representative of Momentuum, the focus is contacting property management companies across Canada, to conduct a brief survey in order to review their business needs.

The Hours.

Weekdays 9am-5pm/EST. Minimum commitment of 8 hour per week.

The Contract. Temporary for aprox. 5 week, ending late March.

The Training.

Quick 1 day on-line training class coming soon.

The Pay.

Bilingual Agent Pay.

• Target Earnings:$17-$19 per hour, based on performance.

• Flat rate of $13.50 per hour.

• Additional $2/hr (for over 10 hrs/worked per week),

• Additional $1 per sales lead, and $0.20 per info request
(customer wants information sent)

• Maximum of $25/per hour.

English Agent Pay.

• Target Earnings Range: $14-$16 per hour, based on performance.

• Flat rate of $10.00 per hour.

• Additional $2/hr (for over 10 hrs/worked per week).

• Additional $1 per sales lead (customer requests a sales person
to call them) and $0.20 per info request (customer wants
information sent)

• Maximum of $25/per hour.

View job posting details and apply on-line today.

Here is the link to my web site where you can get a membership so you can see all the contract details and see the steps you need to do to apply for these contracts.

http://www.xchangejobs.com/trussell/

Please select my name (Terry Russell) in the “How did you hear about us” drop down after you have entered your password on the form on this page.

You will have to do this step for the registration to work and allow me to be your Community Sponsor.

I will be your Community Sponsor and you will be able to contact me directly for help with your contact job search.

Visit Our Live Meeting Info Sessions:

Mondays @ 10-11am, 2-3pm and 7-8pm EST

http://conferencexchange.com/cxlivemeeting/

Questions? Contact The Career Desk:

Monday-Friday 9am-8pm EST & Saturdays 10-2pm EST

Career Desk Phone Number 1-877-987-9675

Terry Russell
Community Sponsor
Live Meeting Host
CAA Emergency Roadside Assistance Agent
Click Here To Send Email
P.O. Box 20008, Chinguacousy RPO
Brampton, Ontario. Canada.
L6Y 0L9
905-595-6475

I am successful when you are successful, I receive a commission from ContractXchange when you complete your first client training, and when you have successfully been working on the network for 45 days.

*All trademarks, logos, and service marks (collectively “Trademarks”) displayed on this site are registered and/or unregistered Trademarks of their respective owners.

Disclaimer: Some of the links mentioned within this post or posts it may lead to are my affiliate links and in such case I will get compensated for recommending those products.

That means if you buy something from a link or an ad from this website, or based on my recommendation, either expressed or implied, I may get an affiliate commission.

I welcome your questions and feedback.

About the author

Terry Russell has been online since 2005 and has numerous blogs and you can find out what he is up to at his home page ReliantOnlineServices.com ©1989-2009 Terry Russell & Reliant Services Chinguacousy RPO, P.O. Box 2008, Brampton, Ontario. L6Y 0L9

Technorati Tags: employment, google work at home jobs, list of work at home jobs, Momentuum, the best work at home jobs, work at home call center jobs, work at home computer jobs, work at home customer service jobs, work at home jobs businesses, work at home jobs canada, work from home canada