Web Commuting Jobs

Work From Home Customer Service Representative - Sutherland Global

2010-04-09T08:51:00.002-06:00

Sutherland Global Services is currently accepting applications for future Customer Service opportunties

Inbound call customer service position that will assist our customers with statement questions and order disputes.

Availability: The position that we’re currently hiring for is a Part time position with 20-29 hours per week. The call center operates 24 hours a day, 7 days a week with the majority of the work occurring between 8:00 AM Eastern until 10:00 PM Eastern. We require flexibility to work shifts within those hours as well as some occasionally outside those hours and availability to work some holidays. The position will require working up to 40 hours per week during peak volume periods in the weeks preceding Christmas, Valentine’s Day and Mother’s Day.

To Apply go to this listing at Monster.com

Lead Web Designer / Design Director - RocketTheme - Telecommute

2010-03-11T08:46:00.004-07:00

Full time Anywhere

RocketTheme is a highly successful small web development firm focused on developing themes and templates for a variety of open-source web platforms.

We are looking for a talented "world class" web designer to fill a full-time position as the lead creative designer at RocketTheme. We are a geographical diverse company so we're looking for an individual who thrives working with a small, talented and dedicated team creating cutting edge web designs. We pride ourselves on pushing the envelope so we're looking for a passionate creative with new ideas and design techniques. A truly gifted designer with a high proficiency in semantic XHTML and CSS is our ideal candidate.

Standard Requirements:

* Cutting edge design skills
* Stunning portfolio
* Working knowledge of Adobe Fireworks
* Good sense of typography, color and white-space
* Solid understanding of CSS & XHTML
* Great communication skills
* Ability to work remotely in an online team environment

Other Helpful qualifications:

* College degree in Design/Art/US
* Mac OS X fanboy/fangirl
* Illustration experience
* Designs featured in CSS Galleries
* CMS and/or Blog templating systems
* Good sense of humor

Salary is commensurate based on experience and expertise.

NO AGENCIES PLEASE!

Work from home, flexible hours, creative freedom, small highly-motivated team, relaxed atmosphere, competitive pay, yearly company retreat, great bonuses. We create the designs WE want, not the wants of fussy clients.

Apply at Authentic Jobs for this position

Work from Home - Appointment Setting / Telemarketing- Brighten Communications

2010-03-10T09:16:00.003-07:00

Atlanta, Ga.

Description

Brighten Communications is a leading business to business telemarketing firm. We have Fortune 1000 clients in a variety of industries including finance, real estate, law, construction, health care, technology, and others.

We are currently hiring part and full time telemarketing sales representatives who:

* Have the ability to work from home during regular business hours
* Have a Windows PC with high speed Internet access at home
* Have an unlimited flat rate long distance plan

The position entails cold calling businesses doing appointment setting and lead generation for our business clients and requires an aggressive, friendly personality, and sales skills.

Compensation for this position is an hourly pay starting at $12 per hour with the opportunity for raises up to $16 per hour for good performance over time. Representatives can work anywhere from 20 to 35 hours per week.

Apply for this Work at Home job with Brighten Communication

Physical Education Adjunct Teacher - Connections Academy - Home-based, NV

2010-03-09T08:52:00.002-07:00

Position Summary and Responsibilities
Working out of their home, the Adjunct Teacher will virtually manage subject-specific instructional programs. Compensation will be based on the specific course workload and number of enrolled students. He/she will be responsible for monitoring progress, evaluating work, running online instructional/tutorial sessions, providing academic guidance, and being the subject-matter expert for a caseload of middle/high school students. The Teacher must be able to complete work related responsibilities through a combination of regular office hours during the school day in conjunctions with hours scheduled outside the normal school day. Through use of the telephone, Internet and various curriculum tools, they will consult regularly with learning coaches and students to ensure that each child successfully completes his/her instructional program.

More information and to Apply

Representative - Work-At-Home Sales - HSN - FL

2010-03-08T09:40:00.003-07:00

St Pete WAH PT Sales Representative

Competitive pay - incentive opportunities - paid training & paid time off - employee discounts - 401K and more!!!

Make someone's day everyday! Assist HSN customers by completing exciting sales transactions, educating customers about HSN products and making people happy. All sales calls are in-bound.

• This position pays $10.00 per hour plus incentives ($7.25/hour for first 8 weeks))
• Various shifts are available
• Benefits start the 1st of the month following your hire date
• Comprehensive paid training is provided

Preferred Skills:

• Previous experience in sales or customer service.
• Strong PC skills to include: Internet, Microsoft Windows, Outlook, Word and Excel.
• Strong detail orientation, follow through, and organizational skills.
• Strong communication skills and a desire to make customers happy.
• Ability to connect with the customer and bring excitement to the call.

Minimum Requirements:
• Must live in Pinellas, Hillsborough or Pasco Counties within the state of Florida
• Standard telephone service (analog landline) (727 or 813 area code) with a wired jack near your computer
• Telephone Headset

Apply Here

Data Technical Specialist I - Work from Home - CenturyLink

2010-03-03T09:50:00.002-07:00

This position can be filled in the following states based on all requirements listed below:

FL, IN, KS, MN, MO, NC, NE, NJ, NV, OH, PA, SC, TN, TX, VA, and WY

Starting base pay for ALL current employees who transfer to this position will also be $22,968 ($11.00/hr) non-negotiable.

*Bilingual Candidates are Strongly Encouraged to Apply*

This is an "At Home" position. As a Work at Home employee, you are responsible for obtaining your own computer system and home office, consistent with the requirements described below. Due to systems requirements, CenturyLink Work at Home employees must reside within legacy EMBARQ phone service territory.

Resolve customers' issues by performing activities either with direct assistance or by appropriate referral. Primary job duties involve technical trouble shooting helpdesk assistance for high speed internet customer. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Obtain and examine information to verify complaints and to determine possible causes.

Consult with customers by phone to provide information about products and services. Specialists are encouraged to proactively offer and/or upgrade customer's current CenturyLink services to ensure that customers are taking advantage of products and services that are available to meet their needs. Additionally, specialists may refer unresolved customer issues for further investigation.

Specialists may be eligible for an additional incentive based on performance.*

Apply Now

Call Center Representative - Work at Home - NCO - Charleston SC

2010-03-02T09:21:00.002-07:00

Principal Responsibilities

* Communicate with patients/clients/customers by telephone and/or written correspondence to attempt to bring resolution to unpaid accounts.

* Supply thorough customer service, maintain positive patient/client/customer relations, and work efficiently in the name of the client.

* Provide thorough, efficient, and accurate updates on computer files for each call made.

* May process all correspondences with adherence with the Fair Debt Collection Practices Act (FDCPA) and the Health Insurance Portability and Accountability Act (HIPAA) guidelines where applicable.

* Maintain knowledge of functional area and company policies and procedures.

* Provide feedback to management concerning possible problems or areas of improvement.

* Make recommendations to implement improved processes.

* Perform other duties as assigned by management.

Qualifications

* High School Diploma or General Educational Development (GED) certificate.

* Previous customer service and collection experience preferred.

* Knowledge and understanding of NCO policies and procedures.

* Knowledge and understanding of Fair Debt Collection Practice Act (FDCPA) and Health Insurance Portability and Accountability Act (HIPAA) guidelines if applicable.

* Ability to maintain the highest level of confidentiality.

* Proficient personal computer skills.

* Excellent interpersonal, written, and oral communication skills.

* Ability to work in a team fostered environment.

* Ability to work in multi-tasked environment.

* Ability to prioritize and organize work.

* Ability to adapt to a flexible schedule.

We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.

Apply Here

Virtual Reservation Sales Associate - Work At Home - 508 & 774 Area Codes Only

2010-03-01T10:30:00.002-07:00

Starwood Hotels and Resorts

What will You do?

Our @home associates generate revenue for Starwood Hotels & Resorts, by providing excellent customer service that exceeds guest expectations.

This is not a telemarketing job. Our guests call you for business or leisure wishing to stay at our properties. You will receive and handle calls from travel agents, our loyalty program members, hotels and the general public. You will confirm, modify and cancel reservations while providing information regarding our properties with an emphasis on sales.

Why work @home?

Our @home program is unique and specifically suited to meet the needs of our associates. As an @home associate you are an employee of Starwood Hotels & Resorts. You will receive all of the same benefits as our in house associates.

As an added benefit you will be able to select your own schedule. We are looking for people to work between the hours of 10:00 am and 12:00 am. You can work a minimum of 30hrs per week and/or a maximum of 40hrs per week.

Why bother with the commute to work? Save on gas money and travel time. Join our team and be part of a wonderful organization …. in the comfort of your own home!

Qualifications

What do You need to apply for this opportunity?

Skills:
Ideal candidates should possess at least 6 months of superior sales & customer service skills, internet/web experience and the ability to type a minimum of 20 wpm.
Candidates should be self starters, highly motivated, prefer independent work, technical trouble shooters, and most importantly enjoy helping people.

@ Home Requirements:
You must have a dedicated home phone line and internet account.
Your work area must be quiet, free of distraction and ergonomically correct. You will be required to provide a digital picture of the office space you will be working in. You will also be required to have home owners or renters insurance.

What do we offer You?

· Four Weeks of Paid Training (from home) April 5th Start Date
· $9.00 per hour
· Performance Based Monthly Incentives
· Computer & Phone equipment provided by Starwood
· Worldwide hotel discounts
· World- Class Medical, Dental & Vision Benefits
· Employee Assistance Program
· Flexible Spending Accounts
· Savings & Retirement Plan
· Employee Stock Purchase Program
· Tuition Reimbursement
· Paid Time Off
And more!!!

Primary Location
:USA-MA-Fall River-Starwood Customer Contact Center - Fall River
Schedule
:Full-time
Shift
:Evening Job

Apply Now

@HOME Reservation Sales Associate - Starwood Hotels and Resorts - Austin, TX

2010-03-01T10:20:00.002-07:00

Why work @home?
As an @home associate you are an employee of Starwood Hotels. You are eligible for benefits such as medical, dental, vision and additional benefits such as hotel discounts all around the world, 401k, paid time off, paid training, eligibility for additional performance incentives and bonuses…. and the added benefit of selecting your shift schedule with available hours. You can work a minimum of 30 hrs per week up to a maximum of 40 hrs per week. You will be required to schedule a minimum of 20 hours on the weekends each month. Why bother with the commute to work! Be part of a wonderful world - class organization while you work from the comfort of your home.

What will I do?
Our @home associates interact with hotel guests to handle inquiries and make reservations for Starwood Hotels & Resorts, both domestic and international, by providing excellent service that exceeds guest expectations.

In this role, you will speak to travel agents, our loyalty program members, hotels and the general public in the continental US and Canada. You will confirm, modify and/or cancel reservations and provide information regarding our properties with a focus on reservation sales through providing positive customer service. There is no telemarketing. Our guests call you for business or leisure wishing to stay at our properties.

Qualifications

What do I need to apply for this opportunity?
Our best associates possess the following: sales/customer service experience, internet/web experience, good typing ability, pleasant voice, self starter, highly motivated, prefer independent work, great technical trouble shooters, and most importantly enjoy helping people!

Reside in the local (for Austin) 512 area code. (You will need to be able to set up a dedicated phone line and when the phone calls are routed to the number, no long distance charges apply)

Training will begin April 5, 2010; for four weeks of training Monday through Friday 10:00am to 6:30pm. Participation is required at 100% during the full training time. Upon successful completion of training, schedule flexibility will be from 10:00am to Midnight.

Based on the desired qualifications, we will respond via email to applicants that complete the on line application.

Rate of Pay: $9.00 per hour
Monthly Bonuses: Our top performers may be eligible for up to an additional $4.50 premium per hour plus eligibility for other incentives and giveaways
Equipment: Starwood provides a company computer, keyboard, mouse, headset, designated phone and company software
Associates are responsible for set up of separate designated ISP (modem connection only) and designated phone line (within local 512 calling area) including monthly charges.

Primary Location
:USA-TX-Austin-Starwood Customer Contact Center - Austin
Schedule
:Full-time
Shift
:Variable

Apply Now

Work From Home Customer Service Reps-Shreveport/Bossier LA - The Answer Group (TAG)

2010-02-26T11:11:00.002-07:00

TAG Support Company handles tens of thousands of technical support and sales calls every day and consistently achieves the highest quality and customer satisfaction ratings among our partners’ internal and external technical support providers.

TAG Support Company is unsurpassed in providing technical support for:

* Consumer Products and Services (Tier-1 Support)
* Case management (Tier-2 and Tier-3 Support)
* Commercial and Top-Tier Customers
* Dealers, Retailers, and Configure-to-Order
* Parts and Service Dispatching
* New Product Releases
* Executive Line Calls
* Knowledge Base Development

Job Description

The home based Customer Service Representative interacts with customers and representatives from other lines of business to handle a variety of functions. This position is a work from home position; however applicants must live within driving distance from our facility because training will be held on site and occasionally representatives will be required to visit our location for refresher training. Representatives will provide assistance, perform account research, quote rates, and answer questions regarding reservations. Other questions and inquiries might arise also and representatives must be able to solve multiple complex issues as well as possibly make account changes requested by telephone, chat, email or a ticketing system. The position is a full or part-time position. The position is also a temporary position that starts in the Spring of 2010.

Compensation & Benefits

Pay rate is $9.00 an hour and the company will provide the necessary equipment to work.

Position Requirements

o At least 18 years of age

o Must have a quiet room

o Must have a home phone line, computer, and DSL or Cable internet connection

o Must live within driving distance to the Shreveport & Bossier area

o At least one year of customer service experience

o Ability to multi-task, use multiple computer applications simultaneously and be proficient with Windows programs

o Strong problem solving skills with customer focus and effective communication

o Must be able to work a 40 hour weekly schedule

o Pre-employment background checks and drug screens required

Shift Information

o Position are temporary

o After training, a variety of work schedules will be available

Click here to Apply

Freelance Writer - Shopping - Internet Brands, Inc. - Remote - Any Location

2010-02-25T09:40:00.002-07:00

Internet Brands, Inc. is looking for experienced, organized, self-motivated writers to produce high-quality articles for a variety of shopping websites. The article topics will be decided for you and will focus on online retailers, store policies, tips and techniques. Articles will be approximately 150-250 words in length.

The compensation is a flat rate averaging $10 per article.

Apply at Internet Brands

Work From Home Customer Service Representative - Sutherland Global

2010-02-24T08:30:00.003-07:00

Inbound call customer service position that will assist our customers with statement questions and order disputes.

Essential Responsibilities: (not limited to)

· Talk to customers by phone to answer statement questions and to resolve order disputes.

· Processes requests, verifies and validates all information provided by the member prior to submission.

· Ensures policies and procedures are followed when working with a florist.

· Accurately documents all calls in the application.

· Professionally responds to incoming calls and emails.

· Provides our customers with quality service by following the defined processes and procedures.

Availability: The position that we’re currently hiring for is a Part time position with 20-29 hours per week. The call center operates 24 hours a day, 7 days a week with the majority of the work occurring between 8:00 AM Eastern until 10:00 PM Eastern. We require flexibility to work shifts within those hours as well as some occasionally outside those hours and availability to work some holidays. The position will require working up to 40 hours per week during peak volume periods in the weeks preceding Christmas, Valentine’s Day and Mother’s Day.

EDUCATION AND EXPERIENCE:

Courteous with strong customer service orientation

Dependable, proficient and high attention to detail

Good listening skills and ability to respond to unscripted issues

Troubleshooting/problem-solving experience required

Willingness to rotate shifts, as needed

Ability to learn complex/continually changing materials in a group environment

Work at Home experience is a plus.

Training: Sutherland Global Services invests in its employees by offering qualified candidates basic and extended training options for career-minded individuals.

Apply at: http://recruit.suth.com

Interpreter - Language Line Services

2010-02-23T08:43:00.002-07:00

Language Line Services is the world’s leading provider of over-the-phone interpretation services.

As the need to communicate with immigrants from all corners of the world grows, thousands of businesses and services turn to over-the-phone interpretation every day to overcome the language barriers between themselves and their limited English speaking customers, patients and citizens.

Headquartered in Monterey, California, Language Line Services employs telephone interpreters across 18 time zones, and throughout the United States, the UK, Canada, Puerto Rico, Panama, Costa Rica, and the Dominican Republic.

Interpreter Requirements
Here is what Language Line Services looks for when we hire interpreters:

* Educated, native, or near native proficiency in English and a non-English language
* Professional, pleasant phone presence
* Good customer service skills
* Good oral communication skills

In addition, here’s what we look for in our Work at Home interpreters

* A reliably quiet and professional environment during work periods. All types of background noise and distractions must be kept to a minimum (i.e. pets, TV, music, people, etc.)
* A dedicated phone line. The telephone must be a corded traditional telephone. No cordless, speakerphones, cellular/wireless or VoIP (e.g. Skype, Vonage). This line would be for incoming calls only and without extra services (i.e. call waiting, call forwarding). You will be reimbursed for the installation of the phone line, if necessary, and also for the monthly service charge.
* A headset phone or corded headset with a noise canceling microphone and a mute button. The headset must be corded and plug into a corded telephone to allow you to work hands-free. You will be reimbursed for the headset phone or headset that you purchase.
* Note-taking paper and writing utensils.

To apply visit Language Line Services

Regional Sales Mgr. - Tier 1 Supplier to Truck Mfrs. - Work from Home Office in Midwest/East - FPC of Fort Collins

2010-02-23T08:28:00.002-07:00

Title: Regional Sales Manager

Location: Work from home office. Preferably in the Midwest (will consider qualified applicants located east of the Mississippi)

Compensation: Base $65-80K, Bonus 20-25%

Company: This manufacturer is a world leader in their industry. They set the stage for individuals to be effective and engaged within the organization.

Required Skills and Characteristics:

· Minimum 5-7 years outside sales.

· Truck industry experience (Class 6, 7, 8).

· Working knowledge of hydraulics/drive train.

· New product roll-out experience both business and product development.

· Ideal candidate will be promotable into positions of increasing responsibility i.e. National Sales Manager, Director of Marketing, etc.

Responsibilities and Duties:

· Travel approximately 60%

· Call on customers including: Dealers, Fleets, Distributors, may eventually be OEM’s.

· Acquire and maintain knowledge of competitive prices, products, strategies, and cycle.

· Negotiate and initiate pricing and promotions to customers.

· Work closely with engineers and operations staff.

· Create design proposals with performance data for customers.

· Attend and participate at trade shows.

Education: Bachelors Degree in technical field, MBA is a plus.

Apply Here

Math Adjunct Teacher - Homebased - Connections Academy - Ohio

2010-02-22T09:22:00.002-07:00

Connections Academy, a “school without walls”, is an innovative public virtual educational program serving K-12 students throughout various states in a non-classroom-based environment. A learning team, consisting of Parent/Learning Coach, a Certified Teacher and educational specialists, work collaboratively with students using a standards-based hybrid curriculum that includes both online and offline options.

Position Summary and Responsibilities
Working out of their home in Ohio, the Adjunct Teacher will “virtually” manage subject-specific instructional programs. Compensation will be based on the specific course workload and number of enrolled students. He/she will be responsible for monitoring progress, evaluating work, running online instructional/tutorial sessions, providing academic guidance, and being the subject-matter expert for a caseload of middle/high school students. The Teacher must be able to complete work related responsibilities through a combination of regular office hours during the school day in conjunctions with hours scheduled outside the normal school day. Through use of the telephone, Internet and various curriculum tools, they will consult regularly with learning coaches and students to ensure that each child successfully completes his/her instructional program.

The Adjunct Teacher will be responsible for the successful completion of the following tasks:

• Communicate with parents/learning coaches, students and other teachers via the phone, WebMail, asynchronous discussions and synchronous “conferencing”.
• Instruct students, monitor student work, provide feedback, and suggest instructional approaches and strategies.
• Monitor completion of assignments in the given subject area.
• Score assessments and projects in the given subject area.
• Communicate with Advisory teachers and school counselors; report student issues and coordinate communication schedules.
• Conduct online tutorial and instructional sessions for students (utilizing online conferencing software).
• Develop a very detailed knowledge of the curriculum for which responsible (subject expert).
• Provide struggling students (and parents) with alternate strategies and additional assistance.
• Complete all required training sessions throughout the year.
• Other duties as assigned.
Requirements • Highly qualified and certified to teach Secondary Math in Ohio (appropriate to grade level and subject responsibilities)
• Strong technology skills (especially with Microsoft OS and MS Office)
• Excellent communication skills, both oral and written
• Customer focused approach
• High degree of flexibility
• Demonstrated ability to work well in fast paced environment
• Team player track record
• Experience with online instruction is a plus
• Must own a computer with high speed Internet access that meets Connections Academy’s minimum technology specifications (http://www.connectionsacademy.com/technology/technology_requirements.asp).
• Must maintain posted office hours for at least 3 hours per week on two separate weekdays between the hours of 9 am and 5 pm
• Complete required orientation and training programs at the beginning of the school year.
• May be required to attend training and/or meetings at the school office throughout the school year (frequency dependent on proximity to office)
• Comply with all provisions of the Connections Academy Work At-Home Policy.

Openings for the 2009-2010 School Year Include:

• Secondary Math

www.connectionsacademy.com

Member Service Representative - Work from Home - Blue Cross Blue Shield Massachusetts

2010-02-19T13:50:00.002-07:00

Quincy, Massachusetts

e-Working is defined as the capability to work seamlessly from home electronically, full-time (5 days) when it meets both the needs of the business and of the associate. The functions set out herein can be accomplished in an e-Working arrangement. However, the decision as to whether an e-Working arrangement is appropriate for a particular job or for a particular associate is based on the unique facts of each situation and, ultimately, is within the discretion of the leader. This position has been identified as essential to the operations of the company in the event of a building closure due to weather, emergency, or disaster. Holding an essential position, you may be expected to bring a company issued laptop home and work from home or other remote location in the event of a building closure, emergency, or disaster.

As the primary contact for our customers, the Member Service Representative is one of the most important positions at Blue Cross Blue Shield of Massachusetts. Our ability to provide outstanding service to our members continues to be a top goal for every associate at Blue Cross Blue Shield of Massachusetts.
This e-working arrangement includes a comprehensive learning curriculum allowing associates, after successful completion, the ability to field member inquiries in an appropriate workspace within your home. This training is held Monday through Friday and will be facilitated through multi-media e-learning vehicles.

* Available shifts are Monday through Friday 9am to 5pm, 9:30am to 5:30pm and 10am to 6pm.
* Provide a high level of service to both external and internal customers
* Creative problem solving within a team environment
* Desire to create a caring atmosphere for customers
* Flexibility and willingness to change as business needs change within the division
* Take ownership of work
* See opportunity in the unexpected
* College degree or comparable experience necessary
* Fluency in English required, proficiency in other languages preferred
* 2 plus years of successful work experience in a customer focused environment, direct customer contact preferred
* Prior experience assisting members and/or providers with telephone inquiries
* Basic knowledge of personal computer operations, software packages and experience in Windows
* Excellent organizational, problem solving, communication and interpersonal skills

Apply to this job listing at Monster.com

Customer Service Rep.- Work at Home -NCO

2010-02-18T11:20:00.001-07:00

Lenexa, KS

Principle Responsibilities

* Answer incoming calls from client and/or customers in a professional, polite, and courteous manner.

* Provide prompt resolution to customer inquiries by providing appropriate and accurate information.

* Accurately document and update records in required systems.

* Follow up in a timely manner to ensure customer satisfaction.

* Understand all programs, systems, and procedures.

* Track daily calls.

* Maintain diplomacy and tact when dealing with upset or escalated calls.

* Provide feedback to management concerning possible problems or areas of improvement.

* Make recommendations to implement improved processes.

* Perform other duties as assigned by management.

Qualifications

* High School Diploma or General Education Degree (GED) certificate.

* Previous customer service and/or call center experience preferred.

* Bi-lingual (Spanish) a plus.

* Proficient personal computer skills, including Microsoft Office.

* Excellent interpersonal, written and oral communication skills.

* Ability to work in a team fostered environment.

* Ability to prioritize and organize work in a multi-tasked environment.

* Ability to adapt to a flexible schedule.

We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.

Apply Now

Voice Support Assistant - Work from Home - Centurylink

2010-02-17T06:00:00.000-07:00

This position can be filled in the following states based on all requirements listed below: FL, IN, KS, MN, MO, NC, NE, NJ, NV, OH, PA, SC, TN, TX, VA, WY
This is an "At Home" position. As a Work at Home employee, you are responsible for obtaining your own computer system and home office, consistent with the requirements described below. Due to systems requirements, EMBARQ Work at Home employees must reside within EMBARQ phone service territory.

Representatives serve as the primary contact for local residential customers experiencing problems with various EMBARQ communications services such as voicemail or high speed internet. Contact with customers will require analyzing, troubleshooting and resolving complex technical and support issues. In addition, representatives are expected to educate customers about EMBARQ products and services such as local residential services, bundled packages, high speed internet and long distance services. *Please note, the starting salary for this position is $20,880.00 ($10.00/hour) - non-negotiable.

Job Requirements:

* Exceptional customer focus with an emphasis on enhancing the customer experience
* Ability to work self sufficiently and effectively in a home-based work environment
* Good oral and written communication skills
* Ability to handle a high volume of phone calls in a structured environment
* Proficient PC Windows based computer skills
* 1+ year post high school combination of education and work experience
* 1+ year of customer contact experience
* Must be able to attend mandatory 4 week virtual instructor led training class. Class hours are Monday-Friday 9 am-6 pm EST.
* Must be available to work a flexible full time schedule within the hours of operation: Monday - Sunday (7 days) 6 am - 12 am EST

Preferred:

* Prior experience in a customer focused environment
* Experience in an inbound or outbound call center

As a Work at Home employee, you are responsible for obtaining your own computer system and home office, consistent with the requirements described below:

Systems Requirements:

1. At Home Representatives are responsible for having access to the following minimum technical requirements for work in this position:

PC with a minimum of Windows XP, 1.5 Ghz Processor, GB RAM ( Must be physically connected to router or modem using Ethernet cable)

Latest virus and spyware software (no trial software allowed and must be up to date)

USB Webcam

PC headset and microphone

DVD player

Must have legacy EMBARQ Telephone Service (your phone line will be in use during the hours scheduled to work)

Must have legacy EMBARQ High Speed Internet service, minimum speed (1.5 Mbps)

Must purchase Telephone, Headset & Amplifier (Approx value $100 - more information provided during training)

2. Must meet the following CenturyLink physical/logistical requirements for "at home" work in this position:

You are responsible for establishing a dedicated work place in your home, or work location (free of background noise and distractions)

Live in legacy EMBARQ service territory

This position requires an online assessment as part of the application process. The online assessment will take approximately 30 minutes to complete.

Apply Here: http://jobview.monster.com/Voice-Support-Assistant-Work-from-Home-Job-Tarboro-NC-85952635.aspx

Work From Home Customer Service Representative - Sutherland Global

2010-02-16T08:45:00.002-07:00

Essential Responsibilities: (not limited to)

Talk to customers by phone to answer statement questions and to resolve order disputes.

Processes requests, verifies and validates all information provided by the member prior to submission.

Ensures policies and procedures are followed when working with a florist.

Accurately documents all calls in the application.

Professionally responds to incoming calls and emails.

Provides our customers with quality service by following the defined processes and procedures.

Availability: The position that we’re currently hiring for is a Part time position with 20-29 hours per week. The call center operates 24 hours a day, 7 days a week with the majority of the work occurring between 8:00 AM Eastern until 10:00 PM Eastern. We require flexibility to work shifts within those hours as well as some occasionally outside those hours and availability to work some holidays. The position will require working up to 40 hours per week during peak volume periods in the weeks preceding Christmas, Valentine’s Day and Mother’s Day.

EDUCATION AND EXPERIENCE:

Courteous with strong customer service orientation

Dependable, proficient and high attention to detail

Good listening skills and ability to respond to unscripted issues

Troubleshooting/problem-solving experience required

Willingness to rotate shifts, as needed

Ability to learn complex/continually changing materials in a group environment

Work at Home experience is a plus.

Apply at: http://recruit.suth.com

Customer Service - Temporary Work from Home Opportunity - 1-800-Flowers

2010-01-14T08:37:00.003-07:00

1-800-FLOWERS.COM's customer contact center, recent winner of the global call center of the year award, is currently recruiting agents for its Work from Home Customer Service team. This team provides professional, courteous, responsive and accurate service to our customers from the comfort and convenience of their home office. Sales and Service Specialists serve as the first contact customers have with the company and will be responsible for the effective and efficient handling of customer needs. The Sales and Service Specialists will be completing transactions in real time, working simultaneously with multiple software applications; consistently following up on promises and commitments on a timely basis; appropriately identifying and escalating unresolved issues.

Qualifications

Successful candidates will meet the following qualifications:

* Must be a resident and live in the following states: Arizona, Delaware, Florida, Illinois ,Montana, New Hampshire New Mexico, New York, Ohio, Oklahoma, Texas, Oregon, and Virginia
* Highly PC literate and have their own PC with a reliable high-speed Internet connection
* Ability to type 35 words per minute is essential
* Prior call center experience strongly preferred
* Applicants must be 18 years of age or older and have a high school diploma or GED to apply
* Strong written and verbal communication skills required. Fundamental math skills required
* Strong sales skills
* Highly motivated and dependable

Hardware, Software, Workstation Specifications: Minimum Requirements

* Internet Connection:
o Cable or DSL provider (No Wireless or Satellite), VoIP (Voice over Internet Protocol) compatible.
o Minimum up load speed: 500 kbps
o Minimum download speed: 1.5 mbps
* Computer Hardware:
o 1.8 GHZ Processor ( minimum of a Pentium 4 processor or equivalent processor)
o 1 GB of RAM
o Sound card with speakers
o 17" Flat Panel Display recommended (capable of 1280 x 1024), 15" minimum
* Telephone Requirement:
o Dedicated telephone line with the ability to disable features such as call waiting, forwarding, etc. No cellular/wireless phones are permitted.
o Digital Telephones & VoIP Telephones are permitted as your alternate telephone lines. Services such as Magic Jack that connect through a USB port are not permitted.
o A corded telephone with headset capability. Must be a corded traditional telephone. No cordless telephone allowed.
* Headsets Requirement:
o USB headset (PC compatible) with a built-in digital signal processor has a noise-canceling microphone
o You will also need a good quality telephone headset compatible with your land line telephone.
* Computer Software:
o Windows XP, Vista, or Windows 7 Operating system
o Internet Explorer 6.0 or above
o Microsoft Office, including Microsoft Word and Excel WinZip, Adobe Acrobat reader. - Free download available on the Web
o Anti virus Software: Valid software with current and updated virus definitions
o AIM: Free download available at http://www.aim.com
o A personal email account with a professional user name.
* Office Furniture: A sturdy desk and a comfortable sturdy chair at a comfortable height with adequate back support. (5 legged chair highly recommended)
* Battery Backup: UPS/Battery Power Supply including surge
* Your workstation must be in a private, quiet area away from others in your residence and background noise

How to Apply: http://ww11.1800flowers.com/template.do?id=template8&page=9000

Customer Service Rep.- Work at Home - NCO - KS

2010-01-14T08:27:00.002-07:00

Principle Responsibilities

* Answer incoming calls from client and/or customers in a professional, polite, and courteous manner.
* Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
* Accurately document and update records in required systems.
* Follow up in a timely manner to ensure customer satisfaction.
* Understand all programs, systems, and procedures.
* Track daily calls.
* Maintain diplomacy and tact when dealing with upset or escalated calls.
* Provide feedback to management concerning possible problems or areas of improvement.
* Make recommendations to implement improved processes.
* Perform other duties as assigned by management.

Qualifications

* High School Diploma or General Education Degree (GED) certificate.
* Previous customer service and/or call center experience preferred.
* Bi-lingual (Spanish) a plus.
* Proficient personal computer skills, including Microsoft Office.
* Excellent interpersonal, written and oral communication skills.
* Ability to work in a team fostered environment.
* Ability to prioritize and organize work in a multi-tasked environment.
* Ability to adapt to a flexible schedule.

We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.

Work Environment:
Office environment
Ability to lift and / or move 20 pounds
M/F/H/V/EOE/AA

Job
Customer Service Representative
Primary Location
UNITED STATES-KS-Lenexa
Work Locations

Lenexa, KS (KS 03)
11214 Renner Road
Lenexa, 66219

Employee Status
Regular
Schedule
Full-time
Job Level
Entry Level
Shift
Day Job
Education Level
High School Diploma/GED (±11 years)

APPLY AT https://ncogroup.taleo.net/careersection/kansas/jobdetail.ftl

E-Sales and Reservations Representative - Uhaul - Work From Home - Phoenix, AZ

2010-01-13T09:30:00.002-07:00

Moonlighter
Hours

* Sun - 6am to 8pm
* Mon - 1pm to 9pm
* Tue - 1pm to 9pm
* Wed - 1pm to 9pm

* Thu - 1pm to 9pm
* Fri - 1pm to 9pm
* Sat - 6am to 8pm

Description:

If you are a team player, hard-working, enthusiastic, and have a good attitude, then a career as a National Sales and Reservations member is for you. As a remote team member you will receive incoming calls from customers calling specific U-Haul moving centers across the US and Canada. Representatives answer general product/rental inquiries and secure/schedule reservations for U-Haul trucks, trailers, towing devices and storage rooms. Representatives maintain close working relationships with U-Haul staff and personnel while also assisting customers with their moving and storage needs. The Center Sales and Reservations department is open 24 hours a day, seven days a week. You must be able to work one weekend day each week and holidays. We offer paid training, flexible hours, moonlighters (part-time), and temporary positions. Applicants should have good verbal skills, must be computer-literate with abilty and understanding to install software applications, a clear speaking voice and general knowledge of United States geography is required. **This is a work from home (WFH) position, when you telecommute from home you must have your own computer, a reliable cable or DSL broadband internet connection and you must purchase your own headset.**
Required Skills/Attributes:

Customer service, Computers (basic general knowledge), Reservations, Telemarketing, Typing, Data Entry, Sales

Apply at: http://jobs.uhaul.com/job_detail.aspx?aval_job_id=64985&mode=

Center Scheduling Coordinator - FedEx - Work at Home - NJ

2010-01-13T09:19:00.002-07:00

NJ-Somerset

Overview:

Provides customer service support and implements network scheduling processes and ensures accurate statistical data related to customer representative and center performance is reported.

Position Information:

Important note: this is a remote position which will allow the chosen candidate to work from a home office environment.

Office hours will be from approximately 11:30 a.m. to 8 p.m. EST (Mon - Fri) with rotating Saturday(s).

Audits, researches, and analyzes data; provides reports to various areas in customer service for the purpose of managing productivity, attendance, and schedule adherence via various software and systems. Administers the scheduling and approval of overtime/additional hours, reduction of customer representatives and communicates the results to appropriate personnel such as center management, customer representativescsioc, and work force management. Implements appropriate network contingency plans during outages. Center contact for personal computers, intranet/internet, and telecommunicationssystem outages. Troubleshoots and repairs computer and acd hardware problems. Escalates major problems to technicians. Ensures proper maintenance and inventory of the acd and personal computer equipment. Acts as communications liaison between wfm/csioc, center management, and customer representatives. Prepares critical and time-sensitive communications. Leads or participates in both center and network special projects. Prepares and presents analyses and briefings on customer service support processes at management staff meetings, customer representative group meetings, and new hire training classes when needed. Facilitates training for new personnel in customer service support.

Looking for candidates with strong Microsoft Excel software knowledge and experience.

Qualifications:

Two (2) years college/equivalent. Two (2) years experience in automated call centers or related area, preferably in scheduling. Basic windows applications experience required. Ability to operate a PC. Familiarity with Windows environment, the Internet and MS Office software preferred. Strong written and verbal communcation skills.

APPLY HERE: http://fedex.hodesiq.com/careers/job_detail.aspx?User_ID=&FedexID=510773&Locale=en

Work at Home Writing for Constant-Content

2010-01-12T09:01:00.002-07:00

Constant-Content is looking for writers to write content articles for their customers. They also accept submissions of Photographs, Illustrations and Videos.

French Adjunct Teacher - Connections Academy - Home-based, FL

2010-01-12T08:51:00.002-07:00

Working out of their home in Florida, the Adjunct Teacher will virtually manage subject-specific instructional programs. Compensation will be based on the specific course workload and number of enrolled students. He/she will be responsible for monitoring progress, evaluating work, running online instructional/tutorial sessions, providing academic guidance, and being the subject-matter expert for a caseload of middle/high school students. The Teacher must be able to complete work related responsibilities through a combination of regular office hours during the school day in conjunctions with hours scheduled outside the normal school day. Through use of the telephone, Internet and various curriculum tools, they will consult regularly with learning coaches and students to ensure that each child successfully completes his/her instructional program.

Must have a Permanent Florida Teacher Certification in French

Apply Here