WEBGIO TECHNOLOGY TIPS & TRICKS

New Service Offerings at WEBGIO.com

noreply@blogger.com (WEBGIO) — Sun, 22 Apr 2012 20:10:00 +0000

Simple Diagramming and Flow Chart Tool - Open Source and FREE

noreply@blogger.com (RRUGGIO) — Tue, 10 Apr 2012 14:03:00 +0000

Before a web site comes to life, tools are used to communicate customer requirements visually between the project manager, web designer, web developer and web content writer. We diagram, process map, and develop wire frames of the future state of the site. These visual tools to help layout web site elements and ensure optimal customer experience.

While Microsoft Visio is our favorite tool of choice for diagramming we wanted to highlight a great free open source alternative called Dia.

* These tools are not limited to our industry and can help your team solve complex problems visually through simple diagramming and flow charts.

Check it out at: http://live.gnome.org/Dia

Public Wi-Fi Isn’t Safe!

noreply@blogger.com (RRUGGIO) — Wed, 21 Mar 2012 01:23:00 +0000

Have you heard of FireSheep? Here is a video explaining what it is and why you should protect yourself. For those that have a Mac check out this solution called Cloak.

Microsoft Project - How to Schedule Working Weekends

noreply@blogger.com (WEBGIO) — Sat, 25 Feb 2012 18:28:00 +0000

Several of our clients are using Microsoft Project 2003, 2007, 2010 to manage project schedules. Some of the project activities are on weekends and some aren't on work weekends. By default Microsoft Project doesn't work weekends. There are two ways to allow an activity to work on a weekend in Microsoft Project. In this tip we won't be covering the "Change Working Time" listed under the "Project" tab. This is fairly easy and instead we'll be covering a lesser known tip which allows you to put an "e" in front of your duration label to ensure the activity always works on a weekend no matter which weekend it falls on.

For example when entering a task or activity in Gantt Chart we would normally add "10 d" or "10 days" under the duration column. This skips weekends. To work the weekend just add an "e" in front of your duration type. So in this case we'll add "10 ed" or "10 edays". For weeks you'll add "1 ewk".

Click to enlarge the below visual showing the variance in durations with this simple trick -

Spybot Search & Destroy - Windows 7 Administrator

noreply@blogger.com (WEBGIO) — Mon, 09 Jan 2012 02:11:00 +0000

In Windows 7, Spybot-S&D may require administrator rights with a warning message even though you have an administrator account. Here is the solution -

Step 1 - Go to Start Menu > All Programs > Spybot Search & Destroy Folder
Step 2 - Right click the Spybot - Search & Destroy Program and select "Run as administrator"
Step 3 - Proceed to use application as normal.

Installing and Running Legacy Windows Software on All Versions of Windows 7

noreply@blogger.com (WEBGIO) — Sat, 26 Nov 2011 19:33:00 +0000

Step 1 – Navigate to the executable file of software that will be installed. Right click and select properties.

Step 2 – Click Compatibility tab

Step 3 – Check the box for “Run this program in compatibility mode for: “Windows XP (Service Pack3)

Step 4 – Click Apply Button

Step 5 – Double click the application executable file to install and follow normal installation instructions provided by the vendor. Done.

Photo Organization with Ease - Part 1

noreply@blogger.com (WEBGIO) — Thu, 13 Aug 2009 21:25:00 +0000

Several years back, prior to the web 2.0 movement, many of us were responsible for concocting our own photo galleries. This effort built character and required some crafty coding to simplify and automate, but this was daunting and out of reach for the average user.

Welcome Picasa. Picasa is both a Windows application and a web based application developed by Google. The application simplifies - sharing, editing, searching, organizing, being creative, and host your own web album all for FREE.

Here’s how it works.

Step 1 - Download the latest version of Picasa to your computer by visiting http://picasa.google.com/.

Step 2 - The application will then search your PC cataloging all images and display them in the main gallery by folder.

Step 3 - To import new photos moving forward it is as easy as plugging in your camera or inserting your media into the PC. Picasa walks you through the rest of the import process.

Step 4 – Once an online account is created for Picasa Web, adding photos to your custom web site is as simple as right clicking a photo and selecting an album it will go in. Follow this for all your photos creating albums for all special events and holidays.

Step 5 - Now share your web album with friends and family by sending them the link to your gallery.

For more information on how Picasa can organize your digital photos visit Picasa or watch this Picasa overview video by Google.

Harnessing the Power of Social Networking

noreply@blogger.com (WEBGIO) — Mon, 09 Mar 2009 23:04:00 +0000

Social networking has been a media buzz word over the last few years. Sites like Facebook, LinkedIn, MySpace, and Twitter are connecting friends, businesses and information through the World Wide Web via any device, anytime and anywhere. I personally think social media is in its infancy and yet to be fully tapped. This is what makes it such an exciting topic to follow. In mid December I had the opportunity to experiment with this technology in a non-conventional way. The outcome was a viable model for harnessing the power of social networking within communities, businesses and organizations to achieve results.

Here’s how we did it -

* The Challenge *

A Central New York family of twelve lost everything in a fire in the middle of winter and needed the help of the community. Unfortunately every possession was lost, the children only had the clothes on their back and some evacuated without shoes into the snow covered streets. When hearing this tragic news, the number of children involved, and losing every possession including car keys, it was a moment in my life that I felt the need to step up. My next immediate thought was “What could I do to help?” And within seconds I was planning to use a social networking solution.

* Action Taken *

I choose Facebook as the social medium because that network had the largest number of community members within my network who could provide local support for the victims. It all started as a simple note and making friends aware. The family needs were clothing, nonperishable foods, toys, financial gifts and a key ingredient of helping us spread the word.

Within minutes of our first post, a flood of questions came in from the network. Within hours we had over one hundred members participating. Until this event I never truly felt tapped into the sheer power of social networking on Facebook, LinkedIn or Twitter.

The first thing we did was coordinate with volunteers and local businesses to identify drop zones for donations. Next we conducted a needs assessment with the family for ages, gender, shirts size, pants size, and shoes size. This information was then updated on a newly created group called the Angel Donations Network. The use of a group vs. a note gave us several advantages for administrative control and communication over the project.

Then something special happened as donations began to pour in on the first day. Traditional media outlets learned of our use of the social networking tools to help the family and this created a viral media buzz. For some reason traditional media loves writing about social networking. This resulted in people joining Facebook through traditional media awareness such as television and newspaper. It was very exciting being able to harness on a small scale the power of social networking, turning what started as a dripping faucet of data, into a full water main break of information flow by Facebook members. This presented one of our biggest challenges, controlling the information of the social network.

As donations came in volunteers kept inventories and relayed data from the donation drop zones to the Facebook inventory. We learned to control the information through the use of well crafted press releases posted to the Facebook group. The press releases served as what I call a “valve”. The press release valves gave us control over the flow of activity and information. After this discovery we now had the ability to turn a dripping faucet into a full water main break of information flow on command. This served as an effective tool in the project.

* The Results *

As in any project, this didn’t go without logistical challenges but some amazing social networking lessons were learned while using social media. In the end social networking helped catalyze traditional media and successfully rallied an online community around donating all basic needs for the family within 4 days.

The first lesson learned from this experiment was the speed that we were able to enlist the help of community members. Within minutes we began helping this family. Very few phone calls and most communication happened by social media.

The second lesson was the level of awareness we could achieve by using social media. Each member of the Facebook group was able to stay up to date with posted statuses as the family was helped. This allowed for easy viewing of outstanding donation needs against current inventory levels. From a management standpoint this was vital to in achieving our objectives responsibly.

The third lesson was choosing the correct mediums, frequency, and timing around using each. I viewed this as situational. In this experiment we used Facebook notes then shifted gears to a group to allow more advanced features of control.

The forth lesson was balancing traditional media with social media at a low cost or no cost based on the “buzz” of what you are doing. Traditional media is always looking for a good story to fill a newspaper or evening news spot so exploit that gently.

Lastly and probably the most important lesson was learning to control the flow of information by carefully crafting press releases in the Facebook group. This served as a valve for speeding up and slowing down the flow of efforts and activities based on needs. This allowed us to effectively communicate the message at specific frequencies and outline specific actions the group could help with. It gave everyone direction and turned what could be chaos into social harmony.

* Summary *

Social networking has many uses and can be very powerful. I believe we’ve only seen the tip of the ice berg on harnessing its true value within communities, businesses and organizations. Since this event I’ve had the opportunity to use this model to help a small business build its clientele base and develop a means for effectively communicating messages outside the use of traditional mediums. While both projects are small in scope it has yielded the results we set out to achieve in both cases. The next time you have a community or business challenge try tapping into the power of social networking as a solution or compliment to the main plan.

We’d like to hear from you on how you’ve tapped into the power of social networking? How are you using social media?

magicJack – Final Verdict

noreply@blogger.com (WEBGIO) — Mon, 09 Feb 2009 02:48:00 +0000

After using magicJack over the last month and testing various scenarios this product has proven to be well worth the investment of the initial $40 - $60 for the device and unlimited calls for $20 per year.

Four additional areas we tested over the last month were –

RJ45 vs. Wifi – We sampled both RJ45 Cat5e Cable and Wifi situations and discovered it didn’t make a difference in the overall quality or performance using high speed internet. Most Wifi at G or higher is 11MB/s at a minimum and highspeed modems at its best is 2MB/s and Cat5e is 100MB/s. Unless the bandwidth was less than the highspeed we shouldn't have noticed a difference. Great performance overall.
Diversified sample of calls – Here we tested multiple types of calls from conference calls to individual calls and worked nicely in all scenarios.
PC headset vs. Phone – We identified a HUGE difference in the pureness of the call when switching to a PC usb headset by Plantronics. When using a normal phone the difference in quality may be due to the signal transitioning from digital to analog to digital. To obtain amazing pureness, even better than a normal phone or cell phone, use the PC headset for amazing quality.
Router needs to be unplugged every month – We haven’t experienced this issue though the directions state.

magicJack – Is It Really To Good To Be True?

noreply@blogger.com (WEBGIO) — Fri, 09 Jan 2009 23:44:00 +0000

We’ve all seen the commercials for magicJack and is it really to good to be true? Can we really get unlimited phone calls for $20 a year?

So out of curiosity we’ve been testing this innovative gadget and after two days things are looking promising. While this device can be used as a main line we are using the second line of our phone system until we validate things. For the test we are using a simple yet dependable two line AT&T E2562 phone system which uses slave handsets to communicate with the base.

We opened the magicJack box and as promised it installed in three easy steps to a laptop connected to wifi. Here’s what we did -

Step 1 – Plug phone into magicJack using RJ11 (phone cable)
Step 2 – Plug magicJack into any USB port
Step 3 – Pick up your phone and talk

Within minutes our first call was placed locally on the AT&T phone. Some of our initial minor findings are the following:

We are currently using wifi to the router so it isn’t a direct connection. The below items may change once we test using RJ45 Cat5 cable (computer network cable) to connect directly from the PC to the router at 100 MB/s.
Local calls required the full 1 + area code.
Speaker phone sounds like we are talking through a tin can.
Calls to cell phone users get a little fuzz.
Hanging up the phone doesn’t hang up magicJack on the PC immediately but hung up within 5 seconds after phone hung up.

Some additional items we are testing next are –

Test calls using the speaker phone when laptop is connected directly to router using RJ45 cable vs. Wifi.
Test calls using a more diversified sample of call types.
Test calls using PC headset on laptop vs. phone.
Test the claim that the router needs to be unplugged once a month. The commercial said nothing about this little gem but its not really a show stopper. We’ll investigate more on this and report out on the findings next month.

Time Saving and Fun Applications

noreply@blogger.com (WEBGIO) — Mon, 05 Jan 2009 01:24:00 +0000

We've compiled a list of applications that we've found to be useful time saving applications in our day to day interactions with customers.

1. Instant Messaging and Social Networking - Digsby (Free)

2. Social Networking - Hellotxt (Free)

3. Blog Reader - Google Reader (Free)

4. Screen Capture - SnagIt

5. Productivity - Microsoft Office 2007

6. Productivity - MindManager Pro

7. PDF Converters - PDF Creator (Free)

8. Browswers - Chrome, Firefox and Internet Explorer (Free)

9. AntiVirus - AVG AntiVirus (Free)

10. Social Networking - Linkedin (Business) and Facebook (Friends and Business) (Free)

Holiday Photos and Art - The Gift of Sharing Ideas

noreply@blogger.com (WEBGIO) — Tue, 23 Dec 2008 15:43:00 +0000

Some of the best gifts for the holidays are those made from the heart using creativity, a little bit of time and a little bit of technology. While we won't go into detail on " how to's ", we'd like to just share web sites where you can get started with some ideas.

Picture Frame - Do it yourself tools -

Gimp - This tool is for photos and is a free alternative to adobe photoshop. Using this tool you can take a copy of your image and add a creative holiday flare to them for the perfect gift.

Inkscape - This tool allows you to create vector images and is a free alternative to adobe illustrator. Vectors are a format that is resizable to billboard size or baseball card size without distortion. Very crisp.

Themed Photo Book Gift Ideas -

Shutterfly - Great site for creating one-of-a-kind photo books from your collection. While the photo book is not free the wow factor and life time memories out weigh the cost.

MyPublisher - Great site for creating one-of-a-kind photo books from your collection.

3 Tips to Blogging and Reading Blogs - Part 2

noreply@blogger.com (RRUGGIO) — Wed, 03 Dec 2008 01:32:00 +0000

In part 1 we learned what a blog is, how readers can subscribe to a blog and the advantages that these tools give us in centralizing information and saving time in business. Let's dive into three foundational tips around starting a blog.

First decide the purpose of your blog and what you want it to do. Without a focus area your blog may wander and make it hard for users to follow. In this blog we focus on technology tips and tricks that we'd like to share with customers. Many of the tips compliment a service offering that we provide to customers.

Second develop simple yet catchy titles and use keywords related to the central topic not only in the title but throughout the body of your post. Embedding these keywords will help search engines pick up your site. Also it will attract and retain the attention of readers.

Third have fun and relax. Writing serves multiple purposes including but not limited to: establishes you as a authority figure on a topic, assists in educating customers and building customer confidence, keeps your writing skills fresh, builds an image, and creates a demand for your products / services.

Lastly we'd like to share a few of our favorite blogs -

Tip'd - A community for financial news, ideas and tips

Harvard Business Review - Business Related Conversation Starters

Marshall Goldsmith Blog - Helping Successful Leaders Get Even Better

Joel on Software - Joel Spolsky is a software developer and owner of Fog Creek

Google News - News available for Blog Readers (ONLY subscribe to topics important to you)

Looking for additional blogs that may interest you? Visit Google Blog Search today!

Tips to Blogging and Reading Blogs - Part 1

noreply@blogger.com (WEBGIO) — Sat, 22 Nov 2008 13:00:00 +0000

Are you blogging? Do you read blogs?

Blogs are playing an important role in business today. A blog is a way for a business to express themselves, share an idea, or educate customers via an online diary. Your blog or diary can be read by viewers on the World Wide Web by directly going to the blog url or using a reader. Our favorite reader is a free online application called Google Reader.

A blog reader allows a viewer to subscribe to many different blogs. Rather than surfing the internet and going to all your favorite sites, the reader centralizes all the information in one location. A blog reader is like being able to have a multiple newspapers from around the country filtered only on content you want to subscribe to. So in essence you don't need to look at content not important to you. Very effective!

At WEBGIO we use blogging and blog reading to stay current on over 100 blogs a day on topics like technology, design, business and world news which allow us to deliver the best service to our customers by being on the pulse of information.

3 Steps to Free Shipping for Online Purchases

noreply@blogger.com (WEBGIO) — Sat, 01 Nov 2008 23:06:00 +0000

We recently found this great web site that allows you to search for free shipping codes for over 800 stores. At check out most web sites have the option to enter a shipping code to save. Here is our 3 step recommendation -

Step 1 - Navigate to www.freeshipping.org

Step 2 - Search for the store you are shopping at

Step 3 - Copy and Paste the shipping code to save.

Increase Productivity by using a Timer

noreply@blogger.com (WEBGIO) — Thu, 02 Oct 2008 01:05:00 +0000

Here at WEBGIO we've always been a fan of using timers. Currently we use Kitchen Aid timers for count downs on work activities and timed work sessions. This is a great way to help keep you focused and drive towards results effectively. Time is one of the most precious things we have and can never get back. By managing time we can ensure that the minutes we do spend are effective. If you are interested in time management, a free digital timer we recommend is Multi Timer. Multi Timer is a great tool with 10 built in timers and alarms. Check it out!

Step by Step - How to Add Protection to Specific Sections only when using Form Locking in MS Word XP

noreply@blogger.com (WEBGIO) — Tue, 02 Sep 2008 01:04:00 +0000

This tip allows you to create a MS Word Form and lock a section housing form components and unlock a section where you require a user to type freely.

Step 1 - Create Form

Step 2 - Add Section Breaks

Step 3 - Click Insert > Break

Step 4 - Select Continuous > Click OK (Page Break is Visible)

Step 5 - Click Tools > Protect Document

Step 6 - Select “Allow only this type of editing in the document: Filling in Forms”

Step 7 - Click “Select Sections” > Unselect “Section 2” > Click OK

Step 8 - Click Yes, Start Enforcing Protection

Step 9 - You can add a password or not depending on the level of security you need. (The Protect Form Lock will appear)

Step 10 - Test both sections for success.

Step 11 – Done

Make My PC Green

noreply@blogger.com (WEBGIO) — Sat, 02 Aug 2008 01:03:00 +0000

Last year on Earth Day we posted tips and tricks for around the office to be "green". We recently came across some excellent free software called Edison that helps your PC be green. The software allows you to customize several settings in a centralized window with the output being savings in money and energy. That's right, anything you configure in the software gives you an instant report out on money and energy savings prior to configuring.

Download at Edison

Want a Mac look on your PC? Look no further than Rocket Dock (FREE)

noreply@blogger.com (WEBGIO) — Wed, 02 Jul 2008 01:02:00 +0000

While reading blogs this morning we came across this little gem of software called RocketDock. The application is a free menu on your PC that performs just like the Mac menu. According to the developers, they consider this a peace offering to the PC world from the Mac world. No matter what kind of offering this little application is SWEEEET!

Visit RocketDock for download. Have fun!

Reminders and Tasks Made Easy

noreply@blogger.com (WEBGIO) — Mon, 02 Jun 2008 00:46:00 +0000

We recently came across a cool online "to-do" list called "RememberTheMilk". The site has a friendly user interface that allows a user to enter tasks and due dates. The web site communicates with you using various combination of options that you select - such as instant messenger, e-mail, text message, and even synchronizes with outlook using iCalendar. Pretty cool.

Never miss a birthday, event, meeting or task again with this flexible reminder system.

Technology Top Picks

noreply@blogger.com (WEBGIO) — Fri, 02 May 2008 01:01:00 +0000

At WEBGIO headquarters we've been playing with a various types of technologies over the years. We'd like to share some of our favorites that have stood the test of time -

Mouse - Microsoft IntelliMouse Optical (USB) - $29.95 - Very easy to use laser mouse. Simple design and most importantly its USB. I don't like the wireless due to the battery usage and the lack of response from wireless mice.

Keyboard - Microsoft Natural Ergonomic Keyboard 4000 (USB) - $59.95 - Soft to the touch. Ergonomic design and most importantly its USB. I don't like the wireless due to the battery usage and the lack of response from wireless keyboards.

Headset - Plantronics M214C Headset for Cordless Phones - $34.95 - Great fitting headset for phones. Microphone bends very easy which is a nice feature. Headset can be worn right or left side and the ear piece is super soft. You can by this same model at Staples for $21.00.

Headset USB Adapter - Gigaware Stereo to Headphone to USB Adapter - $9.95 - This is an adapter that allows me to take my M214C headset and plug into my PC for VOIP. Just happened to go to Radio Shack and found this little gem.

1 Phone Number for Life - Grand Central

noreply@blogger.com (WEBGIO) — Sun, 02 Mar 2008 02:00:00 +0000

Do you have multiple offices? Do you have multiple phones? Do you have multiple phone numbers? Do you have to check multiple voice mails from various sources?

For any home user, small or medium sized business this is a must have.

Our friends at Google have recently acquired a great company called Grand Central. This service is free and delivers a new way for us to use our phones. The goal is to connect a single phone number to a person for life. We shouldn't have to change numbers every time we change phones or get a new type of phone. The site offers a free new phone number, one voice mailbox and an interface via the web to control all of our phones via a centralized interface so that when someone calls us at the new number we can have all our phones ring. Very cool.

There are other great features as well such as specialized rings, screen calling, listen in, call records, block callers, notifications via email, ring different phones, greetings, web calling for your website, call switch, and mobile access. Bottom line is that it gives us total control.

All around just an A+ product if you are on the go and have multiple phones. Check it out at - Grand Central.

Is Searching for Files Painful? Look No Further

noreply@blogger.com (WEBGIO) — Sat, 02 Feb 2008 01:38:00 +0000

We have been dabbling with a few cool tools lately for desktop search capabilities. One from our friends at Google and the other from our friends at Microsoft. Both FREE. Noticing a trend here ...

Microsoft Desktop Search - Hands down this Desktop Search is my favorite. It is one of the core features built into the Vista operating system that microsoft released in quarter 1 this year. Though the Microsoft web site doesn't do this application justice on its features it is an A+ in my book. The ability to search and filter based on document types based on icons we are used to seeing saves hours of fiddling.

Google Desktop Search - Very easy to use but doesn't filter as nicely as Microsoft Desktop Search.

Bottom line is that in todays fast paced world we need information at our finger tips and these 2 applications deliver. Look for more things to come from the Microsoft vs. Google competition.

Strong Password Tips

noreply@blogger.com (WEBGIO) — Wed, 02 Jan 2008 01:37:00 +0000

I wanted to share some tips on passwords and have you take a look at a new way of creating "pass phrases" to help keep you and your data safer. The real variable that prevents any password from being hacked is timing.

Using a passphrase buys you that time and safety. My short and sweet recommendation is to think of a sentence "the red dog",capitalize the first letter, remove the spaces, add in a number or significant date, even add a symbol and presto you are set "Theredd*g2007". It's that easy to bring your passwords up to a passphrase.

For more information on this topic from our friends a Microsoft - Click Here.

FBI Warns of Cyber Crime Affecting over 1 Million Computers

noreply@blogger.com (WEBGIO) — Sun, 02 Dec 2007 01:56:00 +0000

Please read below for understanding a little bit more on the steps required to help ensure you, your family and your staff are following safe computing practices and that any risk of being / becoming a victim are mitigated ASAP.

What is a BOT and how is my PC involved?
BOT is short for robot. BOTS are being used to control a victim’s computer and serve as a launching pad for damaging and illegal activities. BOTs are harmlessly downloaded to your PC. This BOT then grants access to the cyber thieves who use your PC as a vehicle for large scale attacks on companies or steal your personal information from your PC.

What can I do?
FBI officials advise - "Practicing strong computer-security habits, such as updating antivirus software, installing a firewall, using strong passwords, and employing good e-mail and Web-security practices, are as basic as putting locks on your doors and windows," according to James Finch, FBI Cyber Division.

At WEBGIO we host a Tips and Tricks article section where we recommend the following suggestions in alignment with the FBI –

Antivirus Software –

Step 1 - Ensure you have Anti Virus Software

Step 2 - Never Go Without. Never let your subscription run out. Antivirus software is like having a paid employee watch your PC activity 24/7 for viruses. Without it you are opening your PC and company up for costly damages.

Companies offering decent products that we have used are Symantec, McAfee, Norton, Microsoft Live Care or Grisoft AVG (Free).

Step 3 – Validate you have the latest updated Virus Definition File. This is the file from the Antivirus Company that keeps your computer aware and on alert for the latest threats. Usually this is done via an Update Button in the software.

Firewall – Microsoft XP and Vista have this built in. Make sure it is turned on.

Step 1 - Click Start

Step 2 - Click Settings and then Network Connections

Step 3 - Right Click Network Connection of Choice and Select Properties

Step 4 - Click Advanced Tab

Step 5 - Set Firewall Setting

Strong Passwords –

Tip 1 - Try a pass phrase rather than a password. Using a pass phrase buys you that time and safety. My short and sweet recommendation is to think of a sentence "I love Christmas”, capitalize a letter, remove the spaces, add in a number or significant date, even add a symbol and presto you are set "iLovexmas2007". It's that easy to bring your passwords up to a pass phrase for stronger security.

Good Email Habits –

Rule 1 - If you don’t know who it is from and it has an attachment that is unfamiliar. DELETE IT.

Rule 2 – If you get an email from someone you know and it has an EXE attachment. DELETE IT.

Rule 3 – If you get an email from a company and it requesting you to login and validate your username and password. DON’T use the link in the email. Go directly to the company website by opening a new browser and typing in the company url. Most companies will never contact you directly for this. This type of scam is known as phishing.

Rule 4 – Be smart and if in doubt contact CustomerCare@webgio.com

Web Security Practices -

Rule 1 – If it’s not work related then you should be going to the site on a company computer. Work is work and home is home. This keeps you from wandering to places you shouldn’t be.

Rule 2 - If you are at home do not download software to your PC you don’t need. Do a little research via Google about the software and ensure it is safe. Many folks get caught up in scams that a web site has an image that says your PC is infected or your memory is low and to download this software to free up memory or fix your PC. Don’t do it … your only downloading bad software that does exactly the opposite. This opens your PC up for a world of hurt and costly repairs.

Rule 3 – If you are shopping online and using a credit card make sure the website has a yellow lock in the bottom right corner of your browser when you are entering credit card information at check out. The yellow lock means that you have a 128 bit encrypted session between your PC and the Shopping website. Yellow Lock = Good. No Lock = Bad. The information being sent back and forth can’t be seen by anyone else in the world except you and shopping pc. Without the lock it is like you opening your front door to your home and yelling to your neighbors your credit card number. The only real difference is that on a PC you are yelling across the world vs. in your neighborhood.