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Manpower Employment Outlook Survey Reports Most Promising U.S. Hiring Outlook Since 2008

Mon, 12 Dec 2011 17:00:38 +0000

Employers Indicate Rise in First Quarter Job Prospects Amid Continued Labor Market Uncertainty MILWAUKEE (Dec. 13, 2011) – U.S. employersRead the Rest...

ManpowerGroup Illustrates How to Improve Top Talent Retention by Defining Success Upfront

Wed, 16 Nov 2011 15:45:22 +0000

Hire and Develop the Best Talent by Mapping Hard Skills and Workplace Competencies with Job Success Profiles MILWAUKEE – (NovemberRead the Rest...

U.S. Unemployment Rate Slips Slightly, As Hiring Inches Up

Fri, 04 Nov 2011 20:11:53 +0000

ManpowerGroup Advocates For More Agile Work Models That Can Adjust To Fluctuating Hiring Plans MILWAUKEE (November 4, 2011) – ManpowerGroupRead the Rest...

ManpowerGroup Solutions TAPFIN Named Largest Vendor-Neutral and Hybrid Managed Service Provider

Fri, 21 Oct 2011 20:06:38 +0000

Available Scale Is Critical to Becoming World’s Leading MSP (MILWAUKEE – October 19, 2011) ManpowerGroup (NYSE: MAN), the world leaderRead the Rest...

U.S. Unemployment Rate Plateaus, As Hiring Speeds Up

Fri, 07 Oct 2011 19:31:52 +0000

ManpowerGroup Advocates That Employers and Workers Never Stray From Skills Development MILWAUKEE, Oct. 7, 2011 — ManpowerGroup (NYSE: MAN), theRead the Rest...

ManpowerGroup and Second Chance Employment Services Pilot a Shared Facility in Atlanta

Thu, 29 Sep 2011 14:15:10 +0000

Program to help battered and trafficked women re-enter the workforce ATLANTA (September 29, 2011) ManpowerGroup (NYSE:MAN), the world leader inRead the Rest...

Manpower Makes Inavero’s 2011 Best of Staffing™ List

Mon, 26 Sep 2011 14:04:12 +0000

MILWAUKEE (September 26, 2011) – Manpower announced that it has been named to Inavero’s 2011 Best of Staffing™ Talent list.Read the Rest...

ManpowerGroup Selects Elmer Winter Scholarship Winners

Thu, 15 Sep 2011 15:15:01 +0000

MILWAUKEE (September 15, 2011) – The Manpower Foundation has selected three winners of the 49th annual Elmer Winter Scholarship Awards.Read the Rest...

Manpower Employment Outlook Survey Reveals U.S. Employers’ Hiring Plans Remain Guarded Through Year-End

Tue, 13 Sep 2011 04:23:17 +0000

MILWAUKEE (Sept. 13, 2011) – Amid ongoing market uncertainty, U.S. employers expect hiring to remain relatively stable in the fourthRead the Rest...

Experis Recognizes National Healthcare IT Week, Provides Tips for ICD-10 Assessment Decision

Mon, 12 Sep 2011 16:17:25 +0000

Experis recognizes National Healthcare IT week, September 12 -16, and shares perspective and tips for hospital leaders faced with decisionsRead the Rest...

New Rules of the Job Search

Wed, 11 Apr 2012 17:00:00 +0000

How and where you look for a job has changed. Networking, social media, and technology now play key roles in your job search strategy. This webinar will help you to create a personalized plan to make your search successful.

The 21st Century Workplace: Managing the Multi-Generational Workforce

Wed, 29 Feb 2012 17:00:00 +0000

Today’s workforce is more diverse than ever before both ethnically and generationally. To be able to survive and thrive in tomorrow’s business environment, successful organizations need to manage, engage and retain the knowledge and talent they have within all generations by leveraging the values and work styles of each. This webinar will provide insight on the talents and values of each generation, as well pitfalls to avoid as they work together. Join us to learn how to retain the knowledge you have within your organization while engaging your multi-generational workforce! By participating in this webinar, you’ll learn: • How to understand major forces impacting the workforce demographics and what this means for your overall talent management strategy • How to better manage and understand cross-generational interactions & workplace challenges • Strategies for building a generationally diverse yet highly productive organization • Tips and techniques for engaging and retaining each generation

Diversity in the Human Age: the People Side of Strategy in the U.S. & Europe

Wed, 08 Feb 2012 16:00:00 +0000

With increasing globalization and technological expansion, business leaders worldwide are grappling with new demands for productivity and innovation and the talent needed to deliver and sustain long-term results. With todayâs high levels of global unemployment, competition among employers to attract talent has never been more fierce. Talent has become the key competitive differentiator for organizations, marking the dawn of a new eraâthe Human Ageâwhere an individualâs strengths and potential drive companies and communities forward as capital once did. Attendees will learn: - A broadened definition and approach to diversity management - Why focusing on gender talent gaps helps focus on other areas of diversity - How to create, implement and sustain and effective diversity strategy linked to talent management strategies - How to build an inclusive, authentic culture

Resumes for the Real World

Thu, 02 Feb 2012 18:00:00 +0000

In the real world, everyone needs a resume. Whether you're a seasoned administrative professional, a warehouse worker looking for a career change, a new college graduate, or if you've been unemployed for a few months, your resume is your chance to present your specific skills, experience and accomplishments to potential employers. It's your initial impression with an employer, so what you write -- and how your write it -- are critical for success. We want to share ways to make you look your best. In this webinar, we'll cover all the resume basics, as well as the latest techniques and tips for creating and submitting resumes. We will teach you how to create a resume that will help attract a potential employer and secure an interview. By participating in this webinar, you'll learn: + Resume formatting and style + Electronic and paper resume techniques + What employers want to see on your resume + How to concisely present your skills and experience + Common resume mistakes **Please note that this webinar is not eligible for HRCI credits.

What's New and What's Next in Employment Law for 2012

Thu, 26 Jan 2012 17:00:00 +0000

Despite the fact that it’s put on by an attorney, this webinar will be both educational and entertaining. As a Chief Legal Officer for a company that employs 3 million employees worldwide and as a former partner in a major employment law firm, Mark Toth has learned a few things about workplace law over the years. It's a new year and plenty of interesting things are happening in the world of employment law. Mark will update you on all the latest developments and then give you a glimpse of what may be coming next. Along the way, he'll provide plenty of tips and tools to help you stay out of legal hot water. The session will conclude with our official Smartest Person in the Audience Contest in which attendees will compete for valuable prizes. This webinar will share: • Up-to-the-minute information on the latest employment law developments • A peek into the future of employment law • Tips and tools on everything from hiring to firing • Practical solutions based on real-life examples To get a taste of what the webinar will be like, please check out Mark’s blog – or blawg – at www.manpowerblogs.com. Enjoy!

Evolution of Customer Experience and the Voice of the Customer

Thu, 17 Nov 2011 14:00:00 +0000

Customer Service Team. Help Desk. Call Center. Customer Experience Group. No matter what term organizations use to describe the function of central customer contact management, many factors are causing companies to rethink their processes, including: + Changing demographics + Options for location of talent resources + Availability of product enhancing technologies + Interpreting the Voice of the Customer (VoC0 + Work at home arrangements + Retention of internal and external customers All these factors come into play while chief executives are expanding their view beyond cost reductions, revenue increases and market share to the value of a delighted customer and the need to create "apostles" among the customer base, no matter where the workforce resides. This webinar will explore the evolution of customer experience groups over the past 30 years and the drivers of change, both the good and not so good. During this webinar you will learn to: +Identify factors contributing to the evolution of customer experience groups +Develop a more productive workforce +Appreciate the value of a delighted customer base

Answers to your Scariest Employment Law Questions

Thu, 27 Oct 2011 16:30:00 +0000

As Chief Legal Officer for ManpowerGroupTM, a company that employs more than three million employees annually, and as a former partner in a major employment law firm, Mark Toth has learned a few things about legal issues in the workplace. Back by popular demand, Mark will answer your most challenging employment law questions in this engaging and interactive webinar. Send all of the questions that keep you awake at night to blawg@manpower.com. Mark will design this webinar around your questions, where youÃÂ¢ÃÂÃÂll get the latest updates on all the new legislation and lawsuits, including everything from health care to technology to the HIRE Act and beyond. After participating in this webinar, you'll come back with: + Answers to difficult legal questions + Up-to-the-minute information on the latest employment law developments + Tips and tools on everything from hiring to firing + Practical solutions based on real-life examples To get a taste of what the webinar will be like, please check out Mark's blog or "blawg" at www.manpowerblogs.com. DISCLAIMER: This presentation and the materials are provided for informational purposes only and should not be considered legal or HR advice. Please consult your HR or Legal representative before using or implementing any of the processes or information contained herein.

Collaboration for Diversity & Business Success

Wed, 28 Sep 2011 16:00:00 +0000

Smart business leaders understand the return on investing in a diverse workforce. Yet still today most employers—large, medium and small—struggle to make their workforce diverse and productive. Simply recruiting from diverse talent pools without significant change to the corporate culture brings people in, but does not necessarily encourage them to stay. It takes commitment from leadership and changing mindsets to make talent want to become a meaningful part of the organizational fabric. When the economy turns around, that diverse talent is projected to be the first out the door being wooed away by “winner” companies who have spent time crafting a rich diverse culture. How can your business be a “winner” in the talent race? How do you engage your employees so they feel valued and begin to contribute to your company’s success? Successful strategies must be mastered now as the economy recovers. In this session, you will learn about some simple collaborative solutions that fit into most business models. Recruiting and retaining diverse talent is imperative to success in today’s changing and challenging economic times. You will learn to: •Address Concerns: How to make the business case of a diverse workforce to senior executives and hiring managers in a tough budget time. • Get Clarity: Address common myths, concerns and challenges. • Gain Contribution: Hold all levels of leadership accountable for culture change by having them contribute their talent to the strategy • Seek Commitment: Include key players in a successful diversity strategy • Achieve Collaboration: Employ strategic practices that lead to successful inclusion Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Talent Mismatch - the Gap Widens

Wed, 31 Aug 2011 16:00:00 +0000

Organizations are operating in the post-recession “new normal” where the economic pressures of the last few years have forced them to do more with less. Companies have discovered that they can accomplish amazing things despite reduced resources – as long as they have the right people. So, having the right people in the right place at the right time becomes more critical than ever. In spite of high unemployment, companies report increasing difficulty filling those key positions. During this webinar you will • Learn about forces of change in the world and four trends that are transforming the world of work. • Understand the factors causing the global talent shortage – and what you might be able to do to overcome it. • Appreciate the value of a comprehensive workforce strategy. • Get practical advice on how to begin developing and implementing that workforce strategy. The talent mismatch gap is widening. Doing more with less is not an option in the future. The hardest jobs to fill are vital to your success. A workforce strategy is key. Are you ready? Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Mark Toth’s Employment Law Quiz Show

Wed, 27 Jul 2011 16:00:00 +0000

As Chief Legal Officer for ManpowerGroupTM, a company that employs more than three million employees annually, and as a former partner in a major employment law firm, Mark Toth has learned a few things about legal issues in the workplace. In this webinar, Mark will answer the world’s most fascinating and thought-provoking employment law questions in an engaging, interactive (not to mention humor-filled) quiz show format. After participating in this webinar, you’ll come back with: • Answers to difficult legal questions • Up-to-the-minute information on the latest employment law developments • Tips and tools on everything from hiring to firing • Practical solutions based on real-life examples To get a taste of what the webinar will be like, please check out Mark’s blog – or “blawg” – at www.manpowerblogs.com. DISCLAIMER: This presentation and the materials are provided for informational purposes only and should not be considered legal or HR advice. Please consult your HR or Legal representative before using or implementing any of the processes or information contained herein. Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

The Best Recruiting Tools for the Best Hires

Wed, 29 Jun 2011 16:00:00 +0000

With the onslaught of Web sites, job boards, and social media, more job seekers than ever are using virtual tools to find new opportunities. That’s good news for you, as electronic avenues can be the most comprehensive, efficient and cost-effective ways to recruit top-quality candidates. Good news, but with one critical caveat: Your online recruitment methods must be simple, straightforward and glitch-free. In short, you’ve got to make it easy to apply. Let's face it, most of the outstanding people you want to attract are already working and have little time to go through a cumbersome application process. They don’t have time to fill out a six-page form. They don’t have time to apply via your Web site only to run into the brick wall of a technology snag. The best people are put off by faulty, inefficient systems that waste their time, and they’ll quickly move on. Join recruiting expert Mel Kleiman, president of Humetrics, and Elaine Orler, president of Talent Function, as they share valuable tips and practical advice on how to ensure your online recruiting tools are inviting and easy to use for applicants, while still collecting the information you need to make the best hires. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Surviving an OSHA Inspection

Wed, 22 Jun 2011 16:00:00 +0000

If OSHA suddenly appeared at your company’s door, would you be ready for (and confident about) a tour of your facility? Would you like to feel less apprehensive and more positive about a possible surprise visit by an OSHA inspector? Join us as experts from J.J. Keller & Associates attempt to take some of the anxiety out of handling an OSHA inspection, should you ever face one. That’s because you will learn: • Who is targeted for an inspection • What are the key areas of enforcement • What goes on during an inspection • What OSHA looks for • What your rights are as an employer • How to get fines reduced • How to prepare for/avoid an inspection Presented by Joe (Travis) Rhoden, Editor – Workplace Safety and Robert O’Connell, Account Executive, members of the JJ Keller and Associates, Inc. team Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Everything You Ever Wanted to Know About Leadership

Wed, 25 May 2011 16:00:00 +0000

Everything You Ever Wanted to Know About Leadership (In Sixty Minutes or Less) Lousy Leadership = Lots of Lawsuits That’s the premise of Mark Toth’s latest sure-to-be-educational-and-entertaining webinar. In preparation for this fun and fast-paced hour, Mark conducted an unprecedented series of interviews, surveys, research and analysis on literally every leadership lesson in the history of the universe. The result is a series of simple yet powerful tools you can use right now to: (1) identify and grow leaders in your organization, (2) become a better leader yourself and (3) avoid critical leadership mistakes that could land you in court (and maybe even jail). To get a taste of what the webinar will be like, please check out Mark’s blog – or blawg – at www.manpowerblogs.com. Enjoy! By participating in this webinar, you will obtain everything you could ever possibly want to know about leadership, including: • an overview of key leadership lessons from the beginning of time until now; • an analysis of leadership mistakes that led to huge lawsuits; • tools and tips on how to identify and grow leaders; and • everything you need to become the best leader you can possibly be. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Workforce Mobility and Talent Acquisition

Wed, 11 May 2011 16:00:00 +0000

Workforce Mobility and Talent Acquisition: Latin America Trends and Outlook Today’s global workforce is on the move as never before. But most employers and governments are a long way from fully understanding the complex issue of talent mobility and its growing role in the talent shortages that are affecting today’s global labor markets. The movement of talent is a growing part of the reality of managing what is rapidly becoming a borderless workforce. Individuals are increasingly willing and able to find employment far from their homes. More people are living and working away from their home countries than at any other point in history. These are not one-time, one-way migrations of yesteryear. Talent goes where talent is needed. Work is moving, too, as businesses set up operations near new markets and sources of supply. However, the concept of “fish where the fish are” no longer applies as there is often a mismatch between individuals available for work and the specific skills employers are seeking. Different countries around the world are observing an increased spread between the “haves” and “have-nots.” We will look at these trends in Latin America; discuss the implications for companies and individuals and considerations for strategic talent acquisition. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Talent – The New “It”

Tue, 19 Apr 2011 16:00:00 +0000

Winning in the world of work requires a new way of thinking about and approaching the global workforce. Economic forces have strained existing models and systems to a point of tension that they are no longer sustainable. The inescapable pressure to do more with less through the recession has awakened employers to the true power of humans. Join Jonas Prising, Manpower’s President of the Americas, as he shares insights on “talentism” in today’s workforce. Talent, as capital once was, is fast becoming a scarce resource globally and, thus, a key competitive differentiator for both nations and corporations. How is your company dealing with this new reality? During this webinar, you will learn: •Why “talentism” is becoming the “it” source of inspiration, passion and innovation in the world •How key forces are impacting the evolution of today’s workforce •Why a “one-size-fits-one approach” is needed to unleash human potential •Why today’s work models, people practices and talent sources need to be re-examined Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Top Tactics to Recruit and Retain Knowledge Workers

Wed, 06 Apr 2011 16:00:00 +0000

Despite high unemployment, many companies continue to grapple with a talent mismatch—they can’t find the right employees with the right skills when they need them. This talent mismatch is particularly evident when it comes to recruiting experienced knowledge workers like engineers, IT experts, project managers and laboratory professionals. How do you find them, and when you do, how do you get them to select your company? Recruiting is only half the battle. With skilled professionals in demand, companies need to create deliberate engagement strategies to constantly “re-recruit” their employees and ensure continued motivation, productivity and loyalty. Join COMSYS’ VP of Recruitment, Tom Becker, for insights into how to recruit and retain knowledge workers. A recruiting veteran and certified Six Sigma Green Belt, Becker has extensive experience in enterprise-wide talent resourcing, employment branding and change management. In this presentation Tom will cover: • Where to find knowledge workers • How to attract knowledge workers to your company • What corporate engagement statistics say about your workforce • The real drivers of engagement • How to retain your key knowledge workers

Managing Succession

Wed, 30 Mar 2011 16:00:00 +0000

Managing Succession: Creating Sustainable Leadership Bench Strength For An Uncertain Future Organizations can be thrown into turmoil when leaders have to be replaced suddenly and unexpectedly due to unforeseen circumstances. This is true even when leadership transitions are anticipated due to mergers, acquisitions, retirement, career change or restructures. Boards of directors are either lauded or denounced for their handling of executive transitions. It’s the cornerstone of maintaining strategic viability. Yet, in spite of its importance, succession management is not well-executed in most organizations. Nearly one-third of North American companies have failed to identify future leaders within their organization, according to a poll by Right Management. A further 30% reported identifying potential leaders for only some key roles. During this webinar, you will: • Learn key trends impacting succession in an unpredictable business climate • Understand the consequences of a weak leadership pipeline • See widespread disparity in the use and perceived benefits of succession management • Gain global insights on current practices • Learn best practices for building a succession management infrastructure to deliver on your organization’s strategic intent Those organizations without a systematic process in place to identify future leadership may be undermining the strength of their organization. Managing succession is the cornerstone of strategic viability, ensuring business continuity, retention of high-value talent and a formidable culture. Do you have a portfolio of ‘ready-now’ leaders in your organization? Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Health Care Reform - What Does it Mean and Where is it Headed?

Wed, 23 Mar 2011 16:00:00 +0000

In March of 2010 the federal health care reform legislation was passed. This reform bill is a large and complex system that will affect virtually all residents of the U.S. when fully implemented. Employers in particular will be impacted by the health care reform, affecting their entire business. With so many questions looming, reality and rumor can create a grey area. Join us as Michael J. Langan, JD, Manager of Legislative & Regulatory Services, of Towers Watson - a leading global professional services company - provides an informative briefing on health care reform, gives an overview of where it's headed, and answers your questions about this significant change. During this webinar, you will learn: • The big picture context of the reform law • How health care reform is affecting employers • How the impact of health care reform differs depending on the size of the employer • Where health care reform is headed in the new Congress, in the Courts and in the States

Corporate Social Responsibility: Foundation for ROI

Wed, 23 Feb 2011 18:30:00 +0000

There are as many definitions of corporate social responsibility as there are organizations. This may explain why, in a recent ASQ survey, 40 percent of respondents noted they are only “somewhat familiar” or “not really familiar” with the concept. The new standard ISO 26000: Guidance on Social Responsibility offers a clear definition of what it means to be a socially responsible organization and why it is important that companies adopt this position. Join us for this informative webinar and hear from our experts: ASQ past president and quality consultant, Ron Kingen and Workforce expert Melanie Holmes, Manpower’s VP of World of Work Solutions. They will discuss the key points of the new standard, the key findings of the ASQ survey on social responsibility, and how quality professionals, by nature of their role, can help to advance a corporate strategy that has both socially-focused and bottom-line benefits.

What's New and What's Next in Employment Law for 2011

Wed, 23 Feb 2011 17:00:00 +0000

Despite the fact that itâs put on by an attorney, this webinar will be both educational and entertaining. As a Chief Legal Officer for a company that employs 3 million employees worldwide and as a former partner in a major employment law firm, Mark Toth has learned a few things about workplace law over the years. It's a new year and plenty of interesting things are happening in the world of employment law. Mark will update you on all the latest developments and then give you a glimpse of what may be coming next. Along the way, he'll provide plenty of tips and tools to help you stay out of legal hot water. The session will conclude with our official Smartest Person in the Audience Contest in which attendees will compete for valuable prizes. To get a taste of what the webinar will be like, please check out Markâs blog â or blawg â at www.manpowerblogs.com. Enjoy! DISCLAIMER: This presentation and the materials are provided for informational purposes only and should not be considered legal or HR advice. Please consult your HR or Legal representative before using or implementing any of the processes or information contained herein.

All New Employment Law Quiz Show

Thu, 21 Oct 2010 16:00:00 +0000

As Chief Legal Officer for a company that employs more than three million employees annually and as a former partner in a major employment law firm, Manpower’s Mark Toth has learned a few things about workplace law over the years. Back by popular demand, Mark will answer the world’s most fascinating and thought-provoking employment law questions in an engaging and interactive quiz show format. To get a taste of what the webinar will be like, please check out Mark’s blog – or blawg – at www.manpowerblogs.com. Join us as Manpower's own Mark Toth presents, "All New Employment Law Quiz Show". This webinar will share: - Answers to difficult legal questions - Up-to-the-minute information on the latest employment law developments - Tips and tools on everything from hiring to firing - Practical solutions based on real-life examples Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

How to Create More WOW and Keep Your Customers Happy

Wed, 06 Oct 2010 16:00:00 +0000

The success of your business depends on creating customer experiences so memorable that they not only satisfy, they WOW. Too many companies stop at the satisfaction mark, leaving themselves vulnerable to competitive campaigns. How can you create stand-out experiences that build return business and drive those delighted customers to bring others with them? Join Manpower for this complimentary webinar. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Creating Positivity in the Workplace

Wed, 29 Sep 2010 16:00:00 +0000

Attitude is everything. That’s why Right Management’s recent survey findings have garnered so much interest. The findings show that significant numbers of employees are disengaged and disconnected. Heightened workloads and decreased confidence in corporate direction have raised employee negativity while lowering productivity. Desiring greener pastures, many top performers have begun polishing their resumes and scanning for opportunities. To retain these leaders and high potentials, employers must focus on managing change, engaging employees, and building the skills and behaviors both employers and employees need. Central to achieving all of these is the creation of a work environment that captivates and encourages. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

World of Work Trends and Implications on Managing an IT Workforce

Wed, 15 Sep 2010 16:00:00 +0000

The prevalence of mega forces and world of work trends are morphing into a unique environment that presents both risks and opportunities in managing a global work force. Global managers who understand and take advantage of these dynamics would be in a better position to sustain their workforce excellence and eventually translate to business value and success. Join Kin Lee, Vice President and Chief Technology Officer at Manpower Inc., as he shares insight into the evolving world of work and its effects on the IT workforce. In this webinar, we will discuss the following: • Mega forces shaping global economy • World of work trends affecting global workforce and employers • Implications to the IT workforce • Best practices on managing to sustain excellence Kin Lee is the Vice President and Chief Technology Officer of Manpower. In this role, Kin is responsible for all aspects of global IT infrastructure, architecture and technology solutions to advance Manpower’s business leadership. Prior to assuming this role, Kin was the Vice President and General Manager of Honeywell Shared Services (HSS) Asia Pacific where he led strategic and operational responsibilities for providing shared services to all Honeywell businesses and growing HSS hubs in China and India to better support Honeywell expansion in Asia Pacific. Kin is a frequent lecturer at professional conferences and universities, including China Europe International Business School, University of Texas at Austin, Carnegie Mellon University, and Arizona State University. Kin is a member of Beta Gamma Sigma, Phi Kappa Phi, American Association of Cost Engineers, as well as a certified Six Sigma Black Belt.

Teachable Fit: Build the Talent You Need

Wed, 25 Aug 2010 16:00:00 +0000

Talent is elusive: it’s everywhere and nowhere. Worldwide, organizations report difficulty filling key positions. The problem is not the number of candidates—one open position can generate hundreds of inquiries. The problem is talent mismatch. Organizations can’t find candidates with the right knowledge and experience when they need them. So, do you settle for less or do you draw out the hiring timeline, adding additional costs and racking up lost productivity? There’s a third option—build the talent you need by translating existing competencies into required skill sets. That’s Teachable Fit. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Create a Win-Win with Pay-for-Performance

Wed, 11 Aug 2010 16:00:00 +0000

Need to ramp up motivation and shift performance of your organization to the next level? An innovative, performance-based solution could be the answer. Done well, pay-for-performance models can generate significant ROI for your organization while producing increases in productivity and engagement. This could be the model that sets you ahead of the competition and cost-effectively incents your employees to stronger, smarter performance. Join us as Juan Ospina, Vice President of Operations at Hords Services, shares his insights on driving productivity and quality with a performance-based solution. During this webinar, you will learn: • The benefits of performance-based solutions • The important elements in a true pay-for-performance model • How to successfully build a pay-for-performance solution in your organization • The pitfalls that will undermine success • How to determine if this strategy is right for your organization Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

The Great Employment Law Quiz Show

Wed, 28 Jul 2010 16:00:00 +0000

Learn Everything You REALLY Need to Know About Employment Law While Competing for Valuable Prizes. Despite the fact that it’s put on by an attorney, this webinar is both educational and entertaining. Join us as Manpower's own Mark Toth presents, "The Great Employment Law Quiz Show". This webinar will share: - Answers to difficult legal questions - Up-to-the-minute information on the latest employment law developments - Tips and tools on everything from hiring to firing - Practical solutions based on real-life examples Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Best Practices in Recruiting a Diverse Workforce

Thu, 24 Jun 2010 16:00:00 +0000

This webinar will share: • How to make the business case of a diverse workforce to senior executives and hiring managers • How to develop key partners in a successful diversity strategy • How to overcome common myths and challenges • Key practices that lead to successful inclusion • How to engage the entire organization towards a successful journey About the Presenters: Katherine O. McCary Katherine McCary is the Vice President of Human Resources at SunTrust Banks, Inc, where she also works closely with the Diversity and Inclusion team. As a part of her responsibilities, she advises Regional Diversity Councils which are chaired by the local bank presidents. She is tasked with corporate responsibility for growth and development of each Council’s Affinity Teams. These teams reflect a wide base of diversity dimensions and include people of color, gender, GLBT and disability. In her 20 years with SunTrust, her contributions to SunTrust’s disability efforts have resulted in national recognition, including the SHRM HR Magazine 2000 Innovative Practice Award, the 2002 US Business Leadership Network (USBLN®) Exceptional Leadership Award and the US Department of Labor Secretary Elaine Chao’s 2004 New Freedom Initiative Award. Martha Artiles Martha Artiles, Global Chief Diversity Officer of Manpower, Inc, brings a unique combination of human resources, engineering and community experience from her 30-year career to Manpower where she oversees global strategic diversity and workforce development. Prior to joining Manpower, Artiles led diversity initiatives at global corporations in the manufacturing, IT and service sectors. Her accomplishments include the initiation of a minority council to educate senior executives at a Fortune 300 global corporation, the creation and development of an executive-focused mentoring program and the co-founding of a Hispanic employee networking group.

Multi-generations - Connecting to a Changing Workforce

Wed, 16 Jun 2010 16:00:00 +0000

This Manpower Professional webinar will benefit all levels of management and human resources professionals who need to develop effective communication strategies for connecting with multiple generations within their workforce. Generational thinking and planning are the next frontier in the world of talent management. Smart employers realize that in order to manage a multigenerational workforce, they must first understand each generation and the common experiences that connect its members. Then they can engage all four generations (Baby Boomer, Gen Xer, Millennial and Mature) in an inclusive culture that recognizes and leverages age differences in support of their organizational goals. Looking at the world of work through the lens of our employees will help to create new workplaces that energize and ignite our experienced workers and chart the course for tomorrow’s workers – who each want and need very different ways to work, socialize and build the workplaces of the future. We can’t build that future workplace – actual, virtual or both – without engaging our talent in its design. Join us as Will Ruch, CEO/Managing Partner, Versant shares key findings that will help you further engage your changing, multigenerational workforce through communication strategies that: • Enhance understanding of how differing perceptions across generations matter • Drive employee awareness of cross-generational learning opportunities • Increase employee engagement toward your organization’s core values • Translate learning into action by knowing your audience, designing your next generation workplace and targeting your communications

Workplace Safety and Health Programs

Wed, 09 Jun 2010 16:00:00 +0000

OSHA requires that all companies large and small implement and maintain effective workplace safety programs that will provide all employees a safe working environment. This means that we must have a combination of safety management tools in place. Join us as Steve Canney, Safety Consultant with J.J. Keller & Associates, focuses on these important OSHA requirements and provides feedback on many frequently asked questions. During this webinar, you will learn: • The importance of senior management support • Workplace hazard assessments • Company specific written safety polices and plans • Employee safety trainings • Continuous safety program maintenance Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Anatomy of an Employment Lawsuit

Thu, 27 May 2010 19:00:00 +0000

PLEASE NOTE THIS WEBINAR IS NO LONGER ELIGIBLE FOR HRCI RECERTIFICATION CREDITS As Chief Legal Officer for a company that employs five million employees worldwide and as a former partner in a major employment law firm, Mark Toth has learned a few things about workplace law over the years. Employment lawsuits are skyrocketing at an alarming rate. Class actions are exploding. Verdicts are getting larger and larger. What do you do? Don't panic. In this interactive and engaging webinar, Mark will walk you through all the latest employment law developments and help you develop an action plan to stay out of court. During this webinar, you will learn: •Up-to-the-minute information on the latest employment law developments •Tips and tools to reduce legal risk •Best practices for managing litigation and outside attorneys •Practical solutions based on real-life examples

Answers to YOUR Employment Law Questions

Wed, 26 May 2010 16:00:00 +0000

Despite the fact that it’s put on by an attorney, this webinar is both educational and entertaining. As Chief Legal Officer for a company that employs more than five million employees worldwide and as a former partner in a major employment law firm, Manpower’s Mark Toth has learned a few things about workplace law over the years. Back by popular demand, Mark will answer your most challenging employment law questions in this engaging and interactive webinar. Send all of the questions that keep you awake at night to blawg@manpower.com. Mark will design this webinar around your questions, where you’ll get the latest updates on all the new legislation and lawsuits, including everything from health care to technology to the HIRE Act and beyond. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Ten Keys to Unlock Knowledge Transfer

Thu, 13 May 2010 16:00:00 +0000

Upgrading human capital is among the top three business strategies according to Fortune magazine. However, 31% of organizations indicate they do not have the proactive process in place to capture and then pass on a person’s job knowledge. With the onset of the baby boomer retirement, this critical step will be necessary to those organizations that want to retain their competitive advantage in an increasingly knowledge-based global economy. Talent craves knowledge, and companies that deliver on the promise of talent development have a competitive advantage to attract and retain the best talent. Join us as Joy Kosta, Senior Director of Talent Development & Leadership Communities of Human Capital Institute, and Andrew Jefferson, Chief Executive Officer of Fort Hill Company, cover best practices you can implement to ensure process driven knowledge transfer that materially benefits your business. If you have responsibility for talent development, talent performance and business results, this webcast is for you! This webinar will share: • Why transparency of intellectual capital maximizes competitive advantage • How to make knowledge transfer part of your culture • Why you should treat learning as a process, not an event • How to expand ideas through collaboration to continuously innovate • How to reinforce your organization’s critical competencies to nourish a knowledge-driven organization Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Unleashing the Power of Social Media Inside Your Organization

Wed, 28 Apr 2010 16:00:00 +0000

Chances are your employees are using social media in their personal lives. From Facebook to LinkedIn, Foursquare, Twitter and beyond, people regularly use social channels to engage with each other and educate themselves about products, services, issues and special interests. During this Webinar, Kathy Baughman, a principal of the social marketing consulting firm, ComBlu, will discuss five key ways that companies are using social media with internal stakeholders. In addition to a high level review of the most popular and frequently used social tools, Kathy will discuss specific real world cases where social channels made a real difference. Cases will cover such topics as using social tools for mentoring programs, employees as brand ambassadors, and accelerating the innovation cycle. Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Application Lifecycle Management

Wed, 31 Mar 2010 16:00:00 +0000

Manpower Professional Presents: Application Lifecycle Management: Align Your IT Investment with Your Business Goals Business and technology executives are consistently being asked to do more with less. Managing complexity, improving security and enabling agility are top priorities. However, maintaining legacy systems and supporting current technology consume vast amounts of the typical IT budget. This leaves limited budgetary resources and manpower to stay on top of new technology and develop applications to meet the core needs of your business. Join us as Ed Chaltry, Centare Group Chief Technology Officer (CTO), provides an effective solution to overcome these challenges through Application Lifecycle Management (ALM). This webinar will help you achieve a common lifecycle management solution to help you track, balance and communicate the systems that are being created to effectively run your business. • Define Application Lifecycle Management (ALM) • Describe the business benefits that ALM optimization can deliver • Determine your ALM Capability • Incorporate ALM Best Practices

What’s New and What’s Next in Employment Law for 2010

Wed, 24 Feb 2010 17:00:00 +0000

What's New and What's Next in Employment Law for 2010 As a Chief Legal Officer for a company that employs five million employees worldwide and as a former partner in a major employment law firm, Mark Toth has learned a few things about workplace law over the years. It's a new year and plenty of interesting things are happening in the world of employment law. Mark will update you on all the latest developments and then give you a glimpse of what may be coming next. Along the way, he'll provide plenty of tips and tools to help you stay out of legal hot water. The session will conclude with our official Smartest Person in the Audience Contest in which attendees will compete for valuable prizes During this webinar, you will learn: • Up-to-the-minute information on the latest employment law developments • A peek into the future of employment law • Tips and tools on everything from hiring to firing • Practical solutions based on real-life examples Complimentary Continuing Education Credits This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Answers to More of the World's Scariest Employment Law Questions

Wed, 28 Oct 2009 19:00:00 +0000

PLEASE NOTE THIS WEBINAR IS NO LONGER ELIGIBLE FOR HRCI RECERTIFICATION CREDITS Answers to More of the World's Scariest Employment Law Questions As Chief Legal Officer of North America for a company that employs more than five million employees worldwide and as a former partner in a major employment law firm, Manpower's Mark Toth has learned a few things about workplace law over the years. Back by popular demand, Mark will once again answer your toughest employment law questions in this engaging and interactive webinar. Send all the questions that keep you awake at night to blawg@manpower.com. Mark will then design his webinar around those questions and make sure you get all the latest legal developments, tools and tips to help you stay out of legal hot water. To get a taste of what the webinar will be like, please check out Mark's blog -- or blawg -- at www.manpowerblogs.com. During this webinar, you will learn: - Answers to your most challenging legal questions - Up-to-the-minute information on the latest employment law developments - Tips and tools on everything from hiring to firing - Practical solutions based on real-life examples

Forklift Training: What Employers Need to Know

Tue, 06 Oct 2009 19:00:00 +0000

PLEASE NOTE THIS WEBINAR IS NO LONGER ELIGIBLE FOR HRCI RECERTIFICATION CREDITS Forklift Training: What Employers Need to Know Although it is a very useful and versatile tool, the forklift is involved in many workplace injuries and accidents, causing property damage and machine downtime. Many of these situations occur due to improper use and lack of knowledge of the tool. With an estimated 998,671 industrial trucks in use and 1.5 million operators, OSHA has mandated the training and evaluation of all operators on the safe and proper use of forklifts. Join us as Steve Canney, Safety Consultant with JJ Keller, educates you on the responsibilities of employers under OSHA forklift standards and helps you understand the four key characteristics to reducing forklift accidents. During this webinar, you will learn: • Employer responsibilities under the OSHA forklift standard • Who needs to be trained • When and how often forklift operators need to be trained • The required training documentation

What Today's Workers Want

Wed, 30 Sep 2009 19:00:00 +0000

PLEASE NOTE THIS WEBINAR IS NO LONGER ELIGIBLE FOR HRCI RECERTIFICATION CREDITS The world is changing. Demographics, technology, increasing sophisticationÃ¢ÂÂ¦ these issues make navigating the world, and the world of work, increasingly difficult. During this webinar our own Melanie Holmes (President, World of Work Solutions) will discuss these shifting world dynamics as well as their implications for the contemporary world of work. In addition to the high level world dynamics, Melanie will discuss how the qualities of the youngest generation at work Ã¢ÂÂ the Net Generation (or Gen Y) Ã¢ÂÂ change the way employers should look at recruiting, engaging and retaining a high-performance workforce. During this webinar, you will learn: Ã¢ÂÂ¢ About the fundamental, shifting world dynamics Ã¢ÂÂ¢ What demographics and technology mean to the changing world of work Ã¢ÂÂ¢ The eight unique qualities of the Net Generation and what they mean to employers Ã¢ÂÂ¢ The top ten Net Generation workplace changes

Retention - When It Can't Be About the Money

Wed, 26 Aug 2009 19:00:00 +0000

PLEASE NOTE THIS WEBINAR IS NO LONGER ELIGIBLE FOR HRCI RECERTIFICATION CREDITS The old saying Ã¢ÂÂyou get what you pay forÃ¢ÂÂ holds true and is always the case when it comes to your employees. The problem is that most employers think only in terms of dollars when, in your employeesÃ¢ÂÂ minds, Ã¢ÂÂcompensationÃ¢ÂÂ is about much more than money. Human Resources surveys repeatedly show that people who love their jobs would not leave for a 10 percent pay increase. Only about four percent would consider an offer of 15 percent or more and the other 96 percent wouldnÃ¢ÂÂt consider it at all unless the offer was at least 20 percent to 25 percent more. So, if it isnÃ¢ÂÂt about the money, what is it your people want from you? What are the intangibles that keep great people on-board and motivated? During this webinar, you will learn: Ã¢ÂÂ¢ The four most important things employees of each generation want from their jobs Ã¢ÂÂ¢ The number one motivator that every manager has 100% control over Ã¢ÂÂ¢ The key ways to find out each employeeÃ¢ÂÂs drivers Ã¢ÂÂ¢ The largest mistake managers make that causes great employees to leave

Answers to the World’s Toughest Employment Law Questions

Wed, 29 Jul 2009 19:00:00 +0000

PLEASE NOTE THIS WEBINAR IS NO LONGER ELIGIBLE FOR HRCI RECERTIFICATION CREDITS Answers to the World's Toughest Employment Law Questions As Chief Legal Officer for a company that employs more than five million employees worldwide and as a former partner in a major employment law firm, Manpower’s Mark Toth has learned a few things about workplace law over the years. Back by popular demand, Mark will answer your toughest employment law questions in this engaging and interactive webinar. Send all the questions that keep you awake at night to blawg@manpower.com. Mark will then design his webinar around those questions and make sure you get all the latest legal developments, tools and tips to help you stay out of legal hot water. During this webinar, you will learn: • Answers to the your most challenging legal questions • Up-to-the-minute information on the latest employment law developments • Tips and tools on everything from hiring to firing • Practical solutions based on real-life examples

Hispanic Talent - How to Acquire and Develop for Business Success

Wed, 24 Jun 2009 19:00:00 +0000

PLEASE NOTE THIS WEBINAR IS NO LONGER ELIGIBLE FOR HRCI RECERTIFICATION CREDITS Hispanic Talent - How to Acquire and Develop for Business Success Did you know that Hispanics account for over half (50.5%) of the overall population growth in the U.S. since 2000? Are you tapping into this powerful talent pool to expand your organizations leadership capabilities? Are you connecting with this influential consumer base? Attend this webinar where you will hear Ms. Ana Valdez, Executive Director for the Hispanic Association in Corporate Responsibility (HACR), reveal best in class practices designed to attract and develop Hispanic leadership talent. You will also hear Ms. Nancy Hernandez, President of Abrazo Marketing, share cultural characteristics to keep in mind in order to connect with the Latino population not only as a talent pool, but also as a consumer pool. During this webinar, you will learn: • National and local resources you can tap into for Hispanic talent • Best practices to develop and retain Hispanic talent within your organization • Economic power of the Hispanic community • Cultural nuances to consider when developing communication strategies

How IT Professionals Use Social Media in the Workplace

Wed, 13 May 2009 19:00:00 +0000

Manpower Professional Presents: How IT Professionals Use Social Media in the Workplace Social media is a growing hot topic. It has become a resource that touches all types of organizations and industries. It has changed the way we do business and the way professionals utilize the Internet to get their jobs done – with increased productivity and efficiency. Now is your chance to learn from an expert who has been, and continues to be, on the cutting edge of social media. During this webinar, you will learn: • What IT professionals consider to be the most popular social media resources • How executives & IT professionals use online communities, including real-life examples • How an online community of over 1.4 million members capitalizes on social media to meet their day-to-day demands • How to leverage social media during a downturn economy – from managing projects, to key initiatives and your workforce

5 Biggest Mistakes Businesses Make When Times Get Tough

Wed, 06 May 2009 13:00:00 +0000

5 Biggest Mistakes Businesses Make When Times Get Tough

Beyond Sourcing: Smart Ways to Use Social Media

Wed, 25 Mar 2009 16:00:00 +0000

Social networking sites, blogging and other "social media" have come to dominate the Internet in the past few years. Increasingly, businesses are using these tools to connect not only with their customers, but with their partners, suppliers and employees. It has also become one of the dominant means of finding new employees, thanks to the currency of the data and the ability to search for more than just active job-seekers. Anyone can sign up for, say, LinkedIn, type in a few keywords and get a list of possible passive candidates. But is that really all there is to social networking for HR professionals? Let's hope not! Just as social tools can touch multiple business functions within the organization, it can support many different job functions for individual HR professionals, as well as broader organizational benefits. During this webinar, you will learn: • How to attract top talent, not just find it • How to get referrals, not just introductions • To perform valuable industry intelligence and competitive intelligence • Ways your organization can benefit from social media and how you can become its internal champion This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

What’s New and What’s Next in Employment Law

Wed, 25 Feb 2009 17:00:00 +0000

What’s New and What’s New in Employment Law Despite the fact that it’s put on by an attorney, this webinar is both educational and entertaining. As Chief Legal Officer for a company that employs five million employees worldwide and as a former partner in a major employment law firm, Mark Toth has learned a few things about workplace law over the years. It's a new year and a new administration and lots of interesting things are happening in the world of employment law. Mark will update you on all the latest developments and then give you a glimpse of what may be coming next. Along the way, he'll provide plenty of tips and tools to help you stay out of legal hot water. During this webinar, you will learn: • Up-to-the-minute information on the latest employment law developments • A peek into the future of employment law • Tips and tools on everything from hiring to firing • Practical solutions based on real-life examples This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

60 Years Doing Good and Doing Well

Wed, 03 Dec 2008 17:00:00 +0000

60 Years of Doing Good While Doing Well Many companies undervalue the importance of a strategic social responsibility program. But those who do, find that initiatives of this type add value to the employee experience while positioning the company as a good corporate citizen with clients, government and the community. Manpower was founded in 1948 and from the beginning, giving back to the community and being socially responsible have been part of our corporate values, vision and strategies. We invite you to learn more about the importance of corporate social responsibility programs from Melanie Holmes, Vice President of World of Work Solutions at Manpower. Melanie is responsible for social responsibility at Manpower, which includes diversity, volunteerism, community involvement, community relations, philanthropy, and workforce development. In her role, Melanie is dedicated to advancing ManpowerÃ¢ÂÂs position as a thought leader in the contemporary world of work. She shares ManpowerÃ¢ÂÂs extensive knowledge while building strategic partnerships with government, universities and other leadership organizations across the country. The world of work is changing. Are you ready? After your participation in this webinar, you will: Ã¢ÂÂ¢ Understand the importance of social responsibility programs Ã¢ÂÂ¢ Have the resources you need to engage potential community partners Ã¢ÂÂ¢ Learn how to build your own program from setting strategy to building a business case to measuring success This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Answers to the World's Scariest Employment Law Questions

Thu, 30 Oct 2008 16:00:00 +0000

Answers to the world’s scariest employment law questions. As Chief Legal Officer for a company that employs more than five million employees worldwide and as a former partner in a major employment law firm, Manpower’s Mark Toth has learned a few things about workplace law over the years. In honor of Halloween, Mark will collect questions prior to the webinar and provide answers to the world’s most frightening employment law questions. If you have a question please send it in advance to blawg@manpower.com. Mark will then select the most intriguing questions and answer them in an interactive format sure to keep you awake and engaged. This webinar will also review the latest legal developments, along with handy tools and tips to help you stay out of legal hot water. To get a taste of what the webinar will be like, please check out Mark’s blog – or blawg – at www.manpowerblogs.com. After participating in this webinar, you will have a better understanding of: • Answers to the world’s scariest employment law questions • Up-to-the-minute information on the latest employment law developments • Tips and tools on everything from hiring to firing • Practical solutions based on real-life examples This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Tackling the $375 Billion Challenge

Thu, 02 Oct 2008 16:00:00 +0000

Tackling the $375 Billion Challenge. How to ensure your customer service representatives are positive, productive and passionate in the workplace. Challenged like never before to do more with less, companies need to discover the secrets of motivating and inspiring their workforces to show up, pay attention and contribute the very best of themselves every day. That’s not an easy job in today’s multicultural, multigenerational and largely stressed out workplaces. This year the customer service industry is expected to miss out on $375 billion in revenue due to lost productivity. Add indirect costs and the price of "disengaged employees" could total $1 trillion! What’s a leader to do? After participating in this webinar, you will have a better understanding of how to work toward creating a more positive workplace – a place where: • People are encouraged and given the opportunity to do their best • The company is focused on creating more value in the workplace and in the marketplace • The culture is performance and solution oriented • People are resilient, engaged and involved in creating the future This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Retain the best, repel the rest.

Wed, 24 Sep 2008 21:00:00 +0000

Retain the best, repel the rest. The “perfect storm” is no longer just on the radar screen; it has arrived. Baby boomers are retiring, the economy is more uncertain than ever and companies nationwide are trying to do more with less. Making matters worse, employee loyalty is a thing of the past and, if you are like most managers, 70% of the people who work for you would take a job with another organization were it offered. In this webinar, Mel Kleiman, the nation’s leading authority on recruiting, selection and retention, will explore the major causes of employee dissatisfaction and the steps you can take to retain your best and brightest people – those people your competition is looking to take away from you. After participating in this webinar, you will have a better understanding of: •How to hire to reduce turnover •The number one reason great employees leave and what to do about it •The question every new employee should be asked on the first day of work and what the answer needs to be •The four things every employee looks for in a job (no matter which generation they belong to) •The five R’s and one C of employee retention This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Generations at Work

Tue, 26 Aug 2008 16:00:00 +0000

Generations at Work For the first time in history, four generations are working together. The generation we each belong to is one of the many differences we have with co-workers. Those differences can be a source of creativity and productivity. And, those differences can cause stress, discomfort, conflict and frustration. The ability to relate effectively to all types of people is one of today’s essential leadership skills. This webinar will tell you about global trends that underscore the importance of working with all generations and will give you some practical tips for dealing with generations at work. To get a feel of what the webinar will be like, please visit Melanie’s blog at www.manpowerblogs.com. After participating in this webinar, you will have a better understanding of: • The different generations in today’s workforce • What shapes the behaviors of the different age groups • How the differences among the generations affect the workplace • How to improve working relationships among the generations This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Every Employment Law in 60 Minutes or Less

Wed, 30 Jul 2008 19:00:00 +0000

Every employment law in 60 minutes or less As Chief Legal Officer for a company that employs more than five million employees worldwide and as a former partner in a major employment law firm, Manpower’s Mark Toth has learned a few things about workplace law over the years. In this webinar, Mark gives you the latest legal developments in an engaging, interactive presentation. Few things cause more stress than trying to navigate the alphabet soup of employment law. Mark will tell you everything you really need to know about the ADA, ADEA, COBRA, ERISA, FCRA, FMLA, HIPAA, NLRA, OWBPA, USERRA, WARN and every other employment law in 60 minutes or less. To get a taste of what the webinar will be like, please check out Mark’s blog – or blawg – at www.manpowerblogs.com. After participating in this webinar, you will have a better understanding of: •A handy easy-to-use summary of all the laws applicable to the U.S. workplace •Up-to-the-minute information on the latest employment law developments •Highly practical tools and tips to help you comply with the law and stay out of court •The realization that HR is the world’s noblest profession and that the laws applicable to the workplace can easily be mastered This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Recruiting a Diverse Workforce – Innovative Practices that Work

Thu, 26 Jun 2008 16:00:00 +0000

Recruiting a Diverse Workforce - Innovative Practices that Work We are all experiencing the talent crunch or soon will be. Statistics say it all – 22% of U.S. employers are struggling to find the right people while the Bureau of Labor Statistics predict we will have a 10 million worker shortage by 2010. According to Manpower’s recent Hardest Jobs to Fill survey, some of the most difficult jobs to fill include Engineers, Machinists, Skilled Manual Trades, Technicians and Sales Representatives. The challenge of finding the right people at the right time in the right place is becoming more pronounced. This talent challenge is driving employers to become more innovative in their recruiting practices, specifically at attracting diverse populations that make up the largest percentage of new labor entrants. After participating in this webinar, you will have a better understanding of: • Proven practices to attract diverse populations such as mature workers, African-American, Hispanic and/or People with Disabilities • How to leverage volunteerism and community involvement as a recruiting tool • How to tap into the military population as a talent pool This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Hazard Communication: Avoid becoming another OSHA statistic

Wed, 18 Jun 2008 16:00:00 +0000

Hazard Communication: Avoid Becoming another OSHA Statistic. OSHA's Hazard Communication Standard has been around for almost 20 years, but continues to be one of the most heavily cited. Why do so many employers receive citations on the HazCom standard? What is it about the HazCom standard that trips employers up? Start talking about OSHA’s HazCom standard and people’s eyes usually glaze over. HazCom is seen as some incomprehensible, document-heavy mandate that requires you to put colorful little labels on containers and keep unreadable pages of technical data in your workplace. During our June 18th webinar Robert Ernst, associate editor with J.J. Keller, will provide you with real-world examples of what OSHA is looking for and discuss simple, yet critical, steps you can take to be sure that you are meeting the requirements of the standard. After participating in this webinar, you will have a better understanding of: • Why Hazard Communication Standard continues to be one of the most heavily cited OSHA standards • The essentials of a written HazCom program, and what trips employers up • HazCom training requirements, especially regarding contract workers • How the Globally Harmonized System for Classification and Labeling of Hazardous Chemicals will affect your workplace • Tips for keeping all of your employees safe from chemicals hazards • Handy checklist to make sure that you don’t overlook any critical HazCom issues This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

How to Fire Without Getting Fired

Wed, 28 May 2008 16:00:00 +0000

How to Fire without Getting Fired: The Legal Do’s and Don’ts of Employee Discipline and Termination. Despite the fact that it’s put on by an attorney, this webinar is both educational and entertaining. As Chief Legal Officer for a company that employs more than four million employees worldwide and as a former partner in a major employment law firm, Manpower’s Mark Toth has learned a lot about workplace law over the years. Few things can land an employer in legal hot water faster than improperly conducted employee terminations. When Manpower conducts surveys to determine what legal topics are of greatest interest, terminations always top the list. Mark and his employment law team will give you the latest legal developments, discuss real-life situations and then answer questions solicited in advance from the audience. You’ll get all the tools, tips and techniques you need to ensure that all your terminations are 100% lawful. To get a taste of what the webinar will be like, please check out Mark’s blog – or blawg – at www.manpowerblogs.com. Here are four things you will get out of this webinar: • Up-to-the-minute information on the latest employment law developments • Answers to the world’s toughest discipline/termination legal questions • Tips and techniques based on real-life examples • Handy checklists containing Mark’s patented discipline/termination do’s and do This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Difficult Employees: How to Turn Them Around or Turn Them Out

Wed, 23 Apr 2008 19:00:00 +0000

Difficult Employees: How to turn them around or turn them out. Any successful organization will agree that its people are its greatest resource. But, the leaders of those same organizations will also agree that one non-performer can lower an entire team’s performance. Difficult employees can cause many stressful moments for management and significantly disrupt a company’s productivity. Our April webinar will be led by Larry Johnson, a well-known expert in the fields of management, leadership and building positive organizational cultures. He will share a simple method for diagnosing aberrant employee behaviors, six key steps to confront unacceptable workplace behaviors and follow-up tactics that ensure problems are solved for good. After your participation in this webinar, you will have a better understanding of: • How to determine your strategy to deal with difficult employees • How to conduct the intervention – preparing yourself so you’re likely to succeed • How to follow up – The “Ross Perot” technique for dealing with behavioral slippage • Why you shouldn’t beat yourself up for doing what’s right This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

Behavioral Interviewing: The Next Evolution

Wed, 26 Mar 2008 16:00:00 +0000

Behavioral Interviewing: The Next Evolution Your organization can never be more than the sum of its parts. This means your success is determined by one key decision: Who gets hired? Yet fewer than 20 percent of hiring managers nationwide have had any training in effective applicant interviewing skills. In this proven, practical, fast-paced program, Mel Kleiman delivers the tools, tips, and techniques you need to conduct interviews that identify and separate the best employees from the best applicants. After your participation in this webinar, you will have a better understanding of: • The top five questions to ask before you recruit or hire anyone • How to set expectations, control the interview and ensure you get the truth • The “hard” questions to ask and how to legally ask them • The three most important questions that will help ensure what you see is what you get • How to use tools instead of time This webinar is no longer eligible to receive HR Certification Institute continuing education credits.

How to Investigate Without Getting Investigated

Wed, 27 Feb 2008 17:00:00 +0000

How to Investigate without Getting Investigated Despite the fact that it’s put on by an attorney, this webinar is both educational and entertaining. As Chief Legal Officer for a company that employs more than four million employees worldwide and as a former partner in a major employment law firm, Mark has learned a few things about workplace law over the years. In this webinar, Mark gives you the latest legal developments in an engaging, interactive presentation. Few things can land an employer in legal hot water faster than an improperly conducted investigation. Mark will give you all the tools, tips and techniques you need to ensure that all your investigations are successful and 100% lawful. To get a taste of what the webinar will be like, please check out Mark’s blog – or blawg – at www.manpowerblogs.com. After your participation in this webinar, you will have a better understanding of: • Up-to-the-minute information on the latest employment law developments • Answers to the world’s toughest legal questions related to investigations • Handy checklists containing Mark’s patented investigation do’s and don’ts • The realization that HR is the world’s noblest profession and that the laws applicable to the workplace can easily be mastered This webinar is no longer eligible to receive HR Certification Institute continuing education credits.