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Technical Operations and Planning

Technical Operations and Planning solves business problems with creative, solutions-based thinking that maximizes technology expenditures and University resources. We serve the University and surrounding community by automating, streamlining, and supporting the business operations of all units within the Division of Business Affairs.

Mission

The Technical Operations and Planning unit provides business analysis, process improvement strategies, project management services, and technical leadership to facilitate efficient and cost effective uses of technology to support the human resource, financial, facility, police, risk management, and auxiliary operations that the units within the Division of Business Affairs provide the University.

Vision

Technical Operations and Planning partners with our customers to provide reliable, efficient, and easy to use technology solutions that power business operations in a cost effective manner.

Values 

DO THE RIGHT THINGS
We are driven by the business needs of our customers and their strategic goals for supporting the University mission. We partner with the business units we serve to understand their operational needs and measure our success through theirs.

DO THINGS RIGHT
Excellence is the expectation in everything we do. Above all, we bring solutions-based thinking and positive attitudes to establish partnerships with our customers and realize solutions that meet their needs and maximize University resources.

Motto 

Do the right things. Do things right

 

 

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FY 2010-2011 Goals Summary

  • Lead PeopleAdmin implementation.
  • Personnel Budget Management.
  • Expand Data Access and Reporting capabilities.
  • Implement Online Time & Leave Reporting.
  • Enhance Time & Leave Monitoring.
  • Transition all BA unit Web Sites to utilize University branding.
  • Enhance Police Incident Tracking and Reporting capabilities.
  • Integrate University Security Systems.
  • Transition Server Management to ITS.
  • Transition FM Workstations to University network.
  • Align unit systems and processes with appropriate Audit Controls.
  • Develop a stable and reliable Emergency Response Infrastructure.
  • Plan and facilitate Core Transaction System Upgrade.
  • Plan and facilitate TickeTrak Upgrade and Banner Integration.

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