TSI - Comedy in Tech Support

Been There, Done That

noreply@blogger.com (Sean Arenas) — Sat, 18 Jul 2009 22:49:00 +0000

Marlin has been a lot of places, and knows a lot of people...

Forward /slash – a TSI skit

noreply@blogger.com (Sean Arenas) — Sun, 03 May 2009 07:11:00 +0000

Marlin gets a call from someone who is trying to get to their site, dumbplace.com, and reach the signin page at dumbplace.com/signin. Unfortunately, they have to use a forward slash to get there…

This is a skit in the TSI Show, which is a comedy technical support series. This episode was recorded on 5/2/2009.

If you have suggestions for skits or the show in general, send them to sean@tsishow.com.

5LA – a TSI skit

noreply@blogger.com (Sean Arenas) — Wed, 22 Apr 2009 02:16:00 +0000

Jay Vee asks the question, “What does 3LA stand for?” Somehow that leads to the response he gets here…
The answer comes from the Book of Knowledge Base.

Jay Vee played by J Vee
Raven Stevenson played by Elisse Mendez
Brother KB played by Sean Arenas
Brother Dominic played by Kevin Strout

Registry – a TSI skit

noreply@blogger.com (Sean Arenas) — Sun, 19 Apr 2009 07:11:00 +0000

See Jay Vee as he takes a call from someone who deleted things from … her … registry? At least she gets her advice from the Internets.

Script by J Vee

Torn Paycheck – a TSI Skit

noreply@blogger.com (Sean Arenas) — Sun, 19 Apr 2009 05:36:00 +0000

Jay Vee teaches us why we should not get upset and tear up everything that comes our way. You never know when your paycheck may be in that envelope!

Ashton’s Million Twitter Followers

noreply@blogger.com (Sean Arenas) — Sat, 18 Apr 2009 08:10:00 +0000

So Ashton Kutcher got 1,000,000 Twitter Followers before CNN did. Well, the TSI cast found out a little secret about how he accomplished this feat in an e-mail from a viewer.

We’ll reveal the answer on the Video Blog we’re recording after Saturday’s shooting. Look for it at tsishow.com soon!

Billing Support - a TSI skit

noreply@blogger.com (Sean Arenas) — Sun, 05 Apr 2009 06:31:00 +0000

Raven Stevenson practices being a caller who needs billing support ... from the technical support department. Enjoy the fun voice menu system at 3LA!

Interactive Voice Response voice by Sean Arenas.

Many Calls - a TSI skit

noreply@blogger.com (Sean Arenas) — Sun, 29 Mar 2009 05:44:00 +0000

Alan Cossack shows how to take many calls at once, even when they are different types of calls...

Win a Virtual Walk-On Role!

noreply@blogger.com (Sean Arenas) — Sat, 28 Mar 2009 06:18:00 +0000

Want to be in an episode of TSI? Got a video camera or even a Web cam (like a Microsoft LifeCam for $26)?

You can record your part of a script we send you, then send your video in, and we’ll put you in the episode.

You can play the part of a caller to Technical Support, Incorporated, be a permanent part in a skit, and receive credits for your role that you can reference.

If you are interested, reply to this post with a comment by 4/25/2009, and then send an e-mail to sean@tsishow.com so that we can contact you if you have won. I promise only to reply if you have won and to not use your e-mail for any other purpose.

Your role will be included in an episode to be recorded on 5/2/2009. We’ll e-mail you the script on 4/26/2009, and we will add you to the episode on our site (tsishow.com)!

Trial Download

noreply@blogger.com (Sean Arenas) — Sun, 15 Mar 2009 05:29:00 +0000

It took this caller so long to download the trial software, that the trial expired before they finished downloading it. Don't worry, though. There's a new trial coming up this weekend!

TSI 2009 Collages

noreply@blogger.com (Sean Arenas) — Wed, 11 Mar 2009 00:14:00 +0000

The 2009 cast of TSI as shown in three collages. Which is your favorite? Click to see the full size image.

Save one for a desktop wall paper or a fan site!

Start to Finish

noreply@blogger.com (Sean Arenas) — Sun, 08 Mar 2009 05:53:00 +0000

Dominic Fischer takes a call from someone who needs to access certain settings in a very particular area. Apparently, they clicked something wrong...

Smoking Password

noreply@blogger.com (Sean Arenas) — Sun, 01 Mar 2009 02:31:00 +0000

See Marlin take a call from someone who can't follow policy, even though he does. See how Jack handles the escalation! True professionalism...

Porn Call from Woman

noreply@blogger.com (Sean Arenas) — Sun, 22 Feb 2009 05:39:00 +0000

Dominic Fischer takes a call from a woman who thinks she found porn on 3LA's servers. Watch how she reacts when he shows her it's really on her hard drive...

The next sketch of the technical support comedy show, TSI. Technical Support, Incorporated. We try to help.

Customer Password - Ending 2

noreply@blogger.com (Sean Arenas) — Sun, 15 Feb 2009 00:30:00 +0000

Someone calls in to ask for their password. Alan Cossak takes the call and carefully verifies the information before giving out the password. Ending 2 of 2.
The next skit in the series of the comedy tech support show, TSI. Technical Support, Incorporated. We try to help.

Customer Password - Ending 1

noreply@blogger.com (Sean Arenas) — Sun, 15 Feb 2009 00:20:00 +0000

Someone calls in to ask for their password. Alan Cossak takes the call and carefully verifies the information before giving out the password. Ending 1 of 2.
The next episode of the comedy help desk show, TSI. Technical Support, Incorporated. We try to help.

Interview

noreply@blogger.com (Sean Arenas) — Sun, 08 Feb 2009 00:10:00 +0000

Geoffery Collins being interviewed for his job in TSI. See Jack Rukin, Raven Stevenson, and another supervisor and their professional interview of a candidate.

Queue Killer

noreply@blogger.com (Sean Arenas) — Sun, 01 Feb 2009 05:46:00 +0000

Watch Dominic take care of calls in the queue. Announcing himself as poor Alan...

Gaming Support

noreply@blogger.com (Sean Arenas) — Sun, 25 Jan 2009 05:57:00 +0000

Dominic, the gamer, apparently gets away with gaming while he takes support calls...!

IT

noreply@blogger.com (Sean Arenas) — Sun, 18 Jan 2009 06:09:00 +0000

Edward Portman takes a call from someone looking for IT.

Physical Address

noreply@blogger.com (Sean Arenas) — Sun, 11 Jan 2009 06:12:00 +0000

Dominic takes a call and must confirm the physical address.

Customer Password

noreply@blogger.com (Sean Arenas) — Sun, 04 Jan 2009 06:14:00 +0000

Dominic takes a call from a customer who forgot their password. The kind of password you shouldn't forget.

Who's Laughing

noreply@blogger.com (Sean Arenas) — Sun, 28 Dec 2008 06:23:00 +0000

Dominic takes a call from someone who thinks they are being laughed at.

Kill Tech Support

noreply@blogger.com (Sean Arenas) — Sun, 21 Dec 2008 06:25:00 +0000

Dominic takes a call from an upset customer.

TSI Pilot Draft

noreply@blogger.com (Sean Arenas) — Sun, 14 Dec 2008 06:28:00 +0000

The pilot draft of TSI. Introduces characters and sets up the story.