Apparently, they’ve done their research by looking worldwide at different ways people get involved and “buy-in” to sticking with their writing long-term.  One of the most effective methods they’ve found is that paying through credits (Think Zynga or any number of online games) is quite effective in building an amazing network of dedicated followers or workers.

There’s definitely been some heated discussion about their seo tactics which we won’t get into on this post, but allowing english speaking writers (especially in 3rd world countries) to participate in up-front cash and long-term revenue is bringing smiles to tons of hopeful writers in the Philippines, India, and throughout the world.  From Mahalo’s perspective, it’s MUCH less expensive than hiring and maintaining long-term staff writers and sharing in the revenue is much better business model, allowing them to scale their content network massively.  Listing the long-tail searches for the content writers to focus on is brilliant as well…they already know expected revenue based on their AdSense placement.

Congrats to Jason Calacanis and Mahalo for making it big-time with an interesting business strategy.

Reposted from the company Live2Care.

Despite the effects of the global economic meltdown, the Philippines maintains its competitive outsourcing edge and plays a major role in the evolution and maturity of the world’s outsourcing and offshoring industry.

True enough, the Philippines’ outsourcing revenues significantly increased to 25 percent from $4.8 billion in 2007 to $6 billion in 2008, while industry employment accelerated by 33 percent to an estimated 400,000 employees.

The Philippines continues to drive outsourcing excellence, making it the right service location for just the right outsourcing delivery. According to Oscar Sañez, the CEO of Business Processing Association of the Philippines (BPAP), “the continued growth of the IT-BPO industry helps sustain economic activity in the Philippines.”

“Surveys show that most companies expect to expand within the year by about 10-15 percent. Some smaller companies are planning growth of up to 200 percent within the year,” Mr. Sañez continues.

When asked what measures the Outsourcing industry and the Philippine government are taking to ensure quality of talent, Mr. Sañez answers “The industry and government work together to spread awareness of the benefits of a career in the IT-BPO sector. The government provides subsidies for short term training which industry distributes and monitors.”

The Philippines remains to be a competitive outsourcing hub across the globe. Its outsourcing industry works closely with universities and colleges to incorporate short-term training programs in the curriculum. This enables the Philippines to produce tertiary graduates that are highly employable.

The Philippines sustains its position as a preferred offshore location for English-language customer support services. With a favorable demographic profile and a literacy rate of 92.6 percent according to The CIA World Factbook, the Philippines is the outsourcing destination to be reckoned with.

Adding to the growing list of the Philippines’ key competitive advantages according to Business Processing Association of the Philippines (BPAP) are domain expertise, service orientation, work ethic, cultural adaptability and fit, infrastructure and connectivity, cost competitiveness, and supportive environment.

Philippine outsourcing companies enable you to improve your customer satisfaction rating, business competitive edge and standing to name a few. The benefits of outsourcing in the Philippines are growing and getting even better each passing year.

With excellence as its top virtue, the Philippine outsourcing industry is providing the world with only the best, cost-effective, trustworthy, competent, and hassle-free services that are incomparable to the rest of Asia, or probably, of the world! All these and more allow the Philippines to hold its ground as one of the more prominent and established outsourcing hubs in the world.

Choose the right business process outsourcing (BPO) company in the Philippines and enjoy the benefits of having a cutting-edge, efficient, effective, and world-class business performance that stands out better amidst the competition.

Live2Care, one of the best outsourcing companies in Cebu City, Philippines, exceptionally offers strategically-produced service models such as inbound customer service, outbound telemarketing, and professional virtual assistant service to several clients around the world.

At Live2Care, we’re ready to give you that big call center infrastructure but with a small company feel that every business owner can truly appreciate.

Knowing that I’d neglected my screen for FAR too long, I decided to pick it up as well…especially because they are “Expert in cleaning screen”

I didn’t notice most of the text until I got it home, but had a good laugh about it.  Poor sentence structure, outrageous spelling errors, and ridiculous grammar errors abound:

Well at least I have “Guarantee period:two years” eh?  Maybe that covers my dying laptop too since I’m using their product on it?  Fat chance there…

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Offshore outsourcing involves a relatively greater geographical distance between the outsourcing company and its client. In other words, business organizations outsource their work to the BPO companies that are located overseas. Thus, the distance between the outsourcer and the outsourcing company is quite huge and communication between the two parties is not very frequent. It might not be possible for the clients to meet their outsourcing partners frequently in order to keep a check on their activities. But still, offshore outsourcing is gaining popularity and all because of the trustworthy performances of the BPO companies. They assure their clients with the delivery of quality service within the right time.

The offshore BPO firms execute their functions in a disciplined manner, thereby, not causing any kind of delay. They follow strict work procedures and policies so that their clients remain satisfied with their work. They take good care of their clients’ business operations and offer them services at reasonable costs. This is another factor that is encouraging the business organizations to opt for offshore outsourcing. The best part is that these companies handle each and every business with equal importance no matter how small or big its value may be. Thus, the businesses can absolutely rely on them while outsourcing their projects.

The BPO agencies are constantly focusing on execution and planning that form the base of their performance. This has helped them to successfully meet the requirements of a global clientele. Planning is very essential for performing in a quick and proficient manner. The managers of the call center companies formulate plans regarding each and every project, and work accordingly. They make efforts to save on their operational expenses without making any compromise in the quality of their services. This is what that makes offshore outsourcing companies beneficial for the businesses.

These companies not only provide with effective solutions but also present a clear account of their process results. They maintain healthy relationships with their clients and do not involve them in any kind of harassment. Once the clients entrust their work to them, they are done with it and have no reasons to worry for their projects as such. They even share their ideas and knowledge with their clients that appear to be useful in their businesses. Even if the cultural background of these companies does not match with that of their clients, they try to adopt an understanding towards it. They give top priority to their clients’ requirements and try to meet them at any cost. The efficiency in their performance has caused the offshore outsourcing companies to generate more revenues.

They target at delivering value-added service and that is the only way by which they can achieve success in this field. Offshore outsourcing is gaining grounds as a competent mode of marketing for most businesses across the globe. The call center companies maintain stability in their performance in spite of not being supervised by their clients, who are located very far away. This shows that the employees working here have a sense of responsibility and are dedicated towards their work. After all, it is the joint effort of the call center agents that gets reflected in the performance of their company.

To know more about BPO services and call center services you can log on to our website where you will get a wide array of necessary information on business process outsourcing and call centre services.

Article Source: http://EzineArticles.com/?expert=Ivana_Lewis
http://EzineArticles.com/?BPO-Strategy-to-Effective-Offshore-Outsourcing&id=3867772

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What exactly is security outsourcing?  It essentially means hiring an outside company to handle all aspects of data security for your own organization.  Security outsourcing has its benefits, but there are also a host of negative connotations that need to be considered before making this type of decision.  Here are some of the pros and cons of security outsourcing to the Philippines:

Pros of Security Outsourcing

• Cost – Security outsourcing to the Philippines is definitely a cost-effective measure.  For a fraction of what it costs to keep a full-time staff member (or two) specifically for data security in house, a large organization can send their functions offshore to be handled in the Philippines.  With the current state of the economy, this is a fast and easy way to reduce overhead by shrinking the size of your workforce.  Offshore outsourcing Philippines has saved companies millions of dollars for other functions; why not data security?
• Management – Security outsourcing to the Philippines makes managing complex data a much simpler task.  Qualified outsourcing partners in the Philippines can generate a myriad of custom reports and deliver them in any format at the request of the client.  Advancements in technology make managing data security a breeze through offshore outsourcing Philippines.

Cons of Security Outsourcing

• Risk – There is a significant risk associated with giving an outside party access to your company’s data.  Security outsourcing to the Philippines can be risky when you consider the number of additional people who will have access to private information and records.  The cost could be great if security is breached.
• Hands-On – Outsourcing is intended to take a process and make it very hands-off for the onshore company.  Outsourcing to the Philippines might make it necessary for the company to take a very hands-on approach to the relationship, thus making it a stressful and unnecessary measure. 

Can you really outsource your company’s security?  That is for companies to decide on an individual basis after carefully weighing these pros and cons.  It’s not a decision to be made lightly, but in some cases, security outsourcing to the Philippines may create a unique solution for certain companies.

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However, when you partner with a qualified service provider to whom you can outsource your new service offerings, you satisfy your customers and grow your profitability – all without increasing your workload or overhead.

Offer New Services to Complement Existing Ones

Expanding your outsourced service lines is easy when you evaluate the existing services that you are offering to your customers.  If you are already performing data entry, why not expand to provide data management or data security services too?

Complementary services go hand-in-hand.  They will enhance your ability to meet customer needs and provide a one-stop solution for all types of business services.

Thankfully, adding complementary services is easy when you are outsourcing in the Philippines.  As leaders in technology, customer service and manpower, outsourcing companies in the Philippines are well-equipped to add new services to your company’s repertoire.

No Need to Attract New Customers

If you choose to add specific services that will appeal to your existing customer base, there will be no need to exercise extensive marketing and advertising schemes.  You can talk to existing customers and present the new offerings to them in a concise manner.  This eliminates overhead costs and positions you for success because your audience already knows your reputation and capabilities.  When you use outsourcing in the Philippines, the quality and calibre of service for the new offerings will be at the same standards as the old services.  Customers will walk away completely satisfied with their needs met.

Build Upon Existing Relationships

Expanding services allows you to use existing business relationships to up-sell and develop new contracts.  It is your longstanding reputation of excellence that will do the selling for you, rather than an expensive new brand package or redesign scheme.  Existing relationships are valuable business tools, and this is a great way to maximize on those you have already built.

Expanding your outsourced service lines is a great way to generate more revenue with a minimal investment.  Outsourcing in the Philippines makes it possible to offer new and exciting options to customers with little overhead.  Let the good name of your company and outsourcing companies in the Philippines do the hard work for you.

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Outsourcing is becoming more and more popular, especially for high level functions like IT.  The fact of the matter is that IT outsourcing in the Philippines can change the way that business do business, as well as the way that employees perform in-house.  Here are some of the ways that in-house employees can boost their careers by being outsourcing specialists.

Knowledge is Power

New technological advancements in the outsourcing industry make it possible to accomplish complex tasks with outsourcing to the Philippines.  The Philippines features an eager workforce with high levels of education, skills and experience.  These employees are ready to share their knowledge and skills through outsourcing to the Philippines.

Internal employees can learn a plethora of valuable techniques and the latest practices in the field by learning about what outsourcing packages are offered and staying abreast of developments in outsourcing relationships in the company.  Internal employees can take pride in knowing how the system works, what features are available, and making the best use of outsourcing services available to them.  The end-result is a more empowered and productive in-house employee.

Solving Problems Internally

An in-house employee that is well-versed in outsourcing to the Philippines might prove especially valuable when solving new problems in the workplace.  When a new challenge arises, the knowledgeable in-house employee will be well-equipped to solve the issue using all available resources, even if one of those resources happens to be located thousands of miles away.

The in-house employee that seeks to understand the outsourcing process may identify ways in which outsourcing can be implemented in other areas of the business.  IT outsourcing is especially effective, and with a working knowledge of the process, an in-house employee may prove instrumental in overseeing IT outsourcing to the Philippines.

Upward Mobility

In-house employees who master the fundamentals of outsourcing will have the potential to climb the corporate ladder and become innovative leaders in their industries.  By capitalizing on the offerings of outsourcing to the Philippines, they will position themselves as well-rounded and educated contributors in the workplace – key attributes in middle and upper management positions.

It is clear that applying knowledge of outsourcing to the Philippines in the workplace can actually benefit an individual in-house employee or an organization as a whole.  It is a tool that can be used to advance in one’s career and change the way that a company does business.

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62% of providers intend to increase service offerings. The simple concept of supply and demand is evident in the business process outsourcing industry.  Essentially, business process outsourcing service providers are racing to provide the highest quality options for clients at the lowest prices.  In places where the cost of living is low, and the going rate for wages is competitive, the time is now to increase business process outsourcing service offerings.  These days, a good option is Philippines outsourcing, where the market is booming, and a well-qualified workforce is readily available.

Competition is on the rise. Outsourcing companies in North America and India have been longstanding leaders in the business process outsourcing industry.  This is slowly beginning to shift, as emerging competition from other countries is on the rise, according to the PricewaterhouseCoopers survey.  Business process outsourcing in places like Asia and Latin America is on the rise and threatens to overtake the previous industry leaders.  This means that contenders like BPO’s in the Philippines threaten to shift the power in the industry.

Providers intend to increase technology in the next 1-3 years. Technology is one of the leading aspects that can make a service provider competitive in the business process outsourcing market.  As service providers enhance their software features and develop better IT service contracts, there is unlimited potential for growth in the business process outsourcing industry.  This means that business process outsourcing Philippines has the potential to provide cutting-edge services to partners across the globe – at a fraction of what it might cost somewhere else in the world.

There are other factors influencing the growth and development in the business process outsourcing industry.  Companies recovering from difficult economic times are turning to process outsourcing as a means of creating some flexibility and freeing up monies previously used to cover overhead.  When they use business process outsourcing in the Philippines, it opens doors for them to bounce back and reinvest monies in key business areas to create additional sustainability.

What challenges do BPO companies in the Philippines face when their key customers are located thousands of miles away?  There are several ways to build stronger relationships with business process outsourcing clients.  Here are three suggestions to enhance the level of trust between outsourcing partners:

Communicate Frequently

Communication in a business process outsourcing relationship can take place in different ways, including video or phone conferencing, phone calls, emails, or face-to-face meetings.  Employ a variety of communication mechanisms to strengthen relationships between clients and business process outsourcing companies Philippines.

Communicate using different methods and do it frequently.  Some matters won’t be resolved quickly or efficiently using just one method.

It might be prudent to keep a running list of conversation points for face-to-face meetings or video conferences.  Much like you might stop at a co-worker’s desk after lunch to check in, “check in” on your offshore business partners (especially middle-management) too with a quick email, text message or phone call.

Maximize Face Time

When opportunities arise to meet with business process outsourcing companies in the Philippines in person, maximize that time and make the best of it.  This might mean taking a colleague out for a night on the town to a sporting event or concert to express appreciation for their time.  In addition, you have an opportunity to show them a bit of your own culture.

Face time is invaluable, and the more you make of it, the better your relationships with outsourcing companies will be.  These types of activities also increase the personal bond between colleagues, opening doors for better and more frequent communication.

Look for Gaps

If a certain process, department or area seems to be lacking, look for breakdowns in communication and relationships.  Targeting these “problem areas” early on can lead to more effective problem solving before a major problem or an unhealthy working environment develops.  Examine good working relationships in the company and look for ways to implement them in other areas of operation.

Geography makes it difficult to forge rock-solid working relationships, but it is possible to maintain trust-filled working relationships across the miles, especially with BPO companies in the Philippines who are technologically savvy and driven by success.

Cultural differences have never been an issue for me and for some other Filipinos. Dealing with a diversity of races is not outrageously challenging, but admittedly sometimes we all have a hard time coping with other people’s attitude and culture, and that is why we should view it as a challenge. In BPO companies in the Philippines, it’s common to be exposed to this type of challenge and looking at creative ways to meet that challenge.

I grew up with a Japanese father but having a foreign parent is totally different from having American bosses. For one, language can be a major barrier for communication and not all can communicate well using the international language. Often, there may be a need to find a different way to communicate. There are some instances that we may misunderstand our boss and they misunderstand us, but as I’ve said this is part of the exciting challenge of having a foreign boss. Not only do you get to develop your English skills, but this also allows you to better understand them and their culture, hitting two birds with one stone. One way to help with the English “nosebleed” is to slow down the conversation through Skype or email so that you’re clear about the directions, questions, etc.

Another thing with working for American bosses is that it’s like relocating to a different world. Why? Well, because you’d have to adjust with their culture, behavior and attitude, and as they say “when in Rome, do as the Romans do,” so it’s a must to adapt. It’s a good thing though that the bosses we have in the company I am in right now are very easy to figure out – plus they even find ways to understand the needs of their employees, and that is very rare nowadays. What we have is like a cycle, we understand them, and they understand us and in the end we all find common ground.

Last thing I’ve noticed is that even if we have different nationalities we are all intertwined in one way or another – movies, music, social media – and we would all find a way to be able to communicate and make things work out for all of us.

And so life is a continuous learning process and we should grab every opportunity that comes up for us to learn and to understand new things. As our business horizon expands we should also be prepared for whatever is handed to us and the only way we can do that is too reach out, and be open minded about everything in the world.