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<channel>
	<title>trackchanges by Continuum</title>
	
	<link>http://www.trackchanges.net</link>
	<description>a blog on design &amp; business</description>
	<lastBuildDate>Thu, 14 Oct 2010 12:13:54 +0000</lastBuildDate>
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		<title>Damien Vizcarra to speak at Duncan Anderson Lecture Series 10.14</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/NyAtvMTJPuI/</link>
		<comments>http://www.trackchanges.net/2010/10/09/damien-vizcarra-to-speak-at-duncan-anderson-lecture-series-10-14/#comments</comments>
		<pubDate>Sat, 09 Oct 2010 15:49:30 +0000</pubDate>
		<dc:creator>Amy</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[branding]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=833</guid>
		<description><![CDATA[Continuum designer Damien Vizcarra will presenting “Designers In Their Own Words” at the Duncan Anderson Lecture Series. Damien will be presenting “I Want My Air Jordan’s Back”; A talk about how designers treat branding. Tuesday, October 12, 2010, 7-9:45pm CSULB Design Gallery Cost: No charge; $5 parking in the Foundation parking lot (across from the [...]]]></description>
			<content:encoded><![CDATA[<p>Continuum designer Damien Vizcarra will presenting “Designers In Their Own Words” at the Duncan Anderson Lecture Series. Damien will be presenting “I Want My Air Jordan’s Back”; A talk about how designers treat branding.<br />
Tuesday, October 12, 2010, 7-9:45pm<br />
CSULB Design Gallery<br />
Cost: No charge; $5 parking in the Foundation parking lot (across from the Design Building)</p>
<p>Details, including map: http://idsala.wordpress.com/duncan-anderson-lecture-series/</p>
<p>Hope to see you there!</p>
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		<item>
		<title>Coat Check Concept Chair Wins Design Distinction</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/f759pwTq23Y/</link>
		<comments>http://www.trackchanges.net/2010/09/03/coat-check-concept-chair-wins-design-distinction/#comments</comments>
		<pubDate>Fri, 03 Sep 2010 18:51:19 +0000</pubDate>
		<dc:creator>Amy</dc:creator>
				<category><![CDATA[awards]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=827</guid>
		<description><![CDATA[Joey Zeledon &#8217;s Coat Check Concept Chair took away Design Distinction at I.D. Magazine&#8217;s Annual Design Review. The Coat Check Chair concept uses plastic hangers and a steel bar from a standard closet, and is designed to encourage people to hang their coats up properly.  “This is just a brilliant idea. Simple, useful, clear.” &#8211;Judge Jack Bredenfoerder [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_828" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.trackchanges.net/wp-content/uploads/2010/09/I.D.-awards-winner-9.2.10.jpg"><img class="size-medium wp-image-828" title="I.D. award winner " src="http://www.trackchanges.net/wp-content/uploads/2010/09/I.D.-awards-winner-9.2.10-300x200.jpg" alt="" width="300" height="200" /></a><p class="wp-caption-text">Joey Zeledon with his Coat Check concept chair</p></div>
<p>Joey Zeledon &#8217;s Coat Check Concept Chair took away Design Distinction at I.D. Magazine&#8217;s Annual Design Review. The Coat Check Chair concept uses plastic hangers and a steel bar from a standard closet, and is designed to encourage people to hang their coats up properly. </p>
<p>“This is just a brilliant idea. Simple, useful, clear.” &#8211;Judge Jack Bredenfoerder</p>
<p>Congratulations Joey!</p>
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		<title>Continuum’s Innovation Fellowship</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/8_u71tuxkOk/</link>
		<comments>http://www.trackchanges.net/2010/09/02/continuum%e2%80%99s-innovation-fellowship/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 21:05:39 +0000</pubDate>
		<dc:creator>Chris Michaud</dc:creator>
				<category><![CDATA[Design]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=821</guid>
		<description><![CDATA[We’ve just launched a really interesting “Innovation Fellowship” with Pepsi, where innovative thinkers from different disciplines will work side-by-side with Pepsi’s most senior leaders to help them work through key business challenges using Continuum’s strategic design thinking and processes. Working in small, cross-disciplinary teams with coaches, Continuum will be leading fellowship participants to develop actionable [...]]]></description>
			<content:encoded><![CDATA[<p>We’ve just launched a really interesting “Innovation Fellowship” with Pepsi, where innovative thinkers from different disciplines will work side-by-side with Pepsi’s most senior leaders to help them work through key business challenges using Continuum’s strategic design thinking and processes.</p>
<p>Working in small, cross-disciplinary teams with coaches, Continuum will be leading fellowship participants to develop actionable solutions to real-world design challenges driven by Pepsi’s strategic plans. The workshop series will culminate with participants presenting their work to members of Pepsi’s senior leadership team.</p>
<p>We’re accepting applications for the program until September 15th. Our “Innovation Fellowship” will begin a month later, on October 15, and will meet on Fridays for eight consecutive weeks. In addition to the opportunity to participate in the workshop, fellows will receive a $4,000 stipend to cover travel expenses.  The workshop will be held in three different locations including New York City, PepsiCo’s Purchase New York campus, and Continuum’s Boston office.</p>
<p>If you’re interested in receiving an application, contact <span style="text-decoration: underline;"><a href="mailto:innovationfellows@pepsico.com">innovationfellows@pepsico.com</a></span> &lt;<span style="text-decoration: underline;"><a href="mailto:innovationfellows@pepsico.com">mailto:innovationfellows@pepsico.com</a></span>&gt; . And be sure to check back here in the coming weeks to learn more about it.</p>
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		<title>Feeling a little more welcome at Home Depot</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/udrTf4kgP_Y/</link>
		<comments>http://www.trackchanges.net/2010/08/26/feeling-a-little-more-welcome-at-home-depot/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 12:00:37 +0000</pubDate>
		<dc:creator>Ed Milano</dc:creator>
				<category><![CDATA[Brand Experience]]></category>
		<category><![CDATA[Experience Design]]></category>
		<category><![CDATA[One Happy Customer]]></category>
		<category><![CDATA[Retail Experience]]></category>
		<category><![CDATA[Service Design]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=849</guid>
		<description><![CDATA[Needing to bash up some concrete to remake a shower, I went to (The) Home Depot to rent a rotodrill, a seriously effective tool compared to a sledge hammer. I needed some other odd items as well. Amy in tool rental knew her stuff, Tom in kitchen offered to find me what I wanted at [...]]]></description>
			<content:encoded><![CDATA[<p>Needing to bash up some concrete to remake a shower, I went to (The) Home Depot to rent a rotodrill, a seriously effective tool compared to a sledge hammer. I needed some other odd items as well. Amy in tool rental knew her stuff, Tom in kitchen offered to find me what I wanted at another store when he couldn’t find it in the aisles, Jim B. in paint helped me avoid inhaling VOCs and Pav in plumbing was, and always has been, one very knowledgeable gentleman about everything. Half these folks invited me to give feedback to them, the manager, the feedback box or the website. It was a dramatic change from the Depot of yesteryear, which seemed to be a coffee klatch for employees who were really professional contractors with a shortage of work and a complete absence of interest in customers. I sense the influence of Net Promoter, but that’s just a theory. In any case, it was really nice to get some quality attention at a store where I spend quite a bit of money.</p>
<p>Rule #7 of great service: this one may seem odd, but just plain actually provide service.</p>
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		<title>Open for Branding: Continuum embarks on a public collaboration brand identity project</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/Tabvg36IsoU/</link>
		<comments>http://www.trackchanges.net/2010/07/30/open-for-branding-continuum-embarks-on-a-public-collaboration-brand-identity-project/#comments</comments>
		<pubDate>Fri, 30 Jul 2010 15:21:07 +0000</pubDate>
		<dc:creator>Bryant Ross</dc:creator>
				<category><![CDATA[Brand Experience]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Design Education]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=813</guid>
		<description><![CDATA[This week we kicked off a brand identity project for a client. A pretty common occurrence, but this particular project comes with a twist. Continuum is partnering with Design Museum Boston to craft its brand identity. The twist? The museum is nomadic, existing mainly in a virtual space. Design Museum Boston creates pop-up exhibits throughout [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-family: Verdana, Helvetica, Arial;">This week we kicked off a brand identity project for a client. A pretty common occurrence, but this particular project comes with a twist. Continuum is partnering with Design Museum Boston to craft its brand identity. The twist? The museum is nomadic, existing mainly in a virtual space. Design Museum Boston creates pop-up exhibits throughout New England that educate the general public on the role of design in their lives. </span></p>
<p><span style="font-family: Verdana, Helvetica, Arial;"><a href="http://www.trackchanges.net/wp-content/uploads/2010/07/dmb1.jpg"><img class="aligncenter size-medium wp-image-814" title="dmb1" src="http://www.trackchanges.net/wp-content/uploads/2010/07/dmb1-300x196.jpg" alt="" width="300" height="196" /></a></span></p>
<p><span style="font-family: Verdana, Helvetica, Arial;">Our challenge? How do you create an identity for an organization that is constantly changing? Fortunately for us, we’ll have your help to find the answer. For the next six weeks, we’re partnering with Core77 on a blog series that will reveal our process and progress as we take on the challenge. Think you know what the Design Museum Boston identity should be? <a href="http://bit.ly/bKdnJ1" target="_blank">Let us know</a>, we look forward to working with you.</span></p>
<p><span style="font-family: Verdana, Helvetica, Arial;"><a href="http://www.trackchanges.net/wp-content/uploads/2010/07/dmb2.jpg"><img class="aligncenter size-medium wp-image-819" title="dmb2" src="http://www.trackchanges.net/wp-content/uploads/2010/07/dmb2-300x196.jpg" alt="" width="300" height="196" /></a></span></p>
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		<title>Designing from the Trenches</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/ZBwX1iHFTYA/</link>
		<comments>http://www.trackchanges.net/2010/07/13/designing-from-the-trenches/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 20:37:48 +0000</pubDate>
		<dc:creator>Alanna Fincke</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Perspectives]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[behavior change]]></category>
		<category><![CDATA[immersive]]></category>
		<category><![CDATA[West Point]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=802</guid>
		<description><![CDATA[Recently, Continuum staffers Devorah Klein, Principal in Human-Centered Design, and Caitlin Toombs, Program Development Associate, braved a day of basic training at the famed West Point military academy in Hudson Valley, New York. Why, you ask, would these two subject themselves to such torture? They were lucky enough to attend a practice R-Day. R-Day is [...]]]></description>
			<content:encoded><![CDATA[<p>Recently, Continuum staffers Devorah Klein, Principal in Human-Centered Design, and Caitlin Toombs, Program Development Associate, braved a day of basic training at the famed West Point military academy in Hudson Valley, New York. Why, you ask, would these two subject themselves to such torture? They were lucky enough to attend a practice R-Day.</p>
<p>R-Day is the first day of training for the new class of recruits, done each year in the summer. The real R-day is run partially by the more senior cadets, so for a rehearsal, West Point opens up their doors once a year to a select few brave civilians, who allow themselves to be the guinea pigs for a dry run.</p>
<p>The Continuum team wasn’t just in it for the extraordinary stories they’d get to tell us when they got back. Klein and Toombs were interested in how R-Day—so tough that you are supposed to fail and fail fast—could affect behavior change. After all, change is hard. And the military knows a thing or two about effectively managing behavioral change.</p>
<p>How can going to extremes, beyond your personal limit, help you make dramatic changes in your life? What could they teach us about adherence and compliance—and, more importantly, about human behavior?</p>
<p>Find out what they learned in Devorah Klein’s video.</p>
<p><object width="450" height="298"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=13309178&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1" /><embed src="http://vimeo.com/moogaloop.swf?clip_id=13309178&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="450" height="298"></embed></object>
<p><a href="http://vimeo.com/13309178">Designing from the Trenches</a> from <a href="http://vimeo.com/continuumvideo">Continuum</a> on <a href="http://vimeo.com">Vimeo</a>.</p>
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		<title>The First Truly Green Toothbrush</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/EzpzzNCphYg/</link>
		<comments>http://www.trackchanges.net/2010/07/01/the-first-truly-green-toothbrush/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 15:57:17 +0000</pubDate>
		<dc:creator>Alanna Fincke</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Green]]></category>
		<category><![CDATA[Packaging]]></category>
		<category><![CDATA[Sustainability]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=784</guid>
		<description><![CDATA[In Continuum&#8217;s work for Preserve, they designed the first truly environmentally responsible toothbrush, one that enables consumers to act green while caring for their pearly whites. Preserve, who has been making toothbrushes from recycled yogurt cups since 1997, partnered with Continuum to decrease their environmental impact—and the Preserve Mail-Back Pack Toothbrush was born. Combining sustainability [...]]]></description>
			<content:encoded><![CDATA[<p>In Continuum&#8217;s work for Preserve, they designed the first truly environmentally responsible toothbrush, one that enables consumers to act green while caring for their pearly whites. Preserve, who has been making toothbrushes from recycled yogurt cups since 1997, partnered with Continuum to decrease their environmental impact—and the Preserve Mail-Back Pack Toothbrush was born.</p>
<p><a href="http://www.trackchanges.net/wp-content/uploads/2010/07/preserve1.jpg"><img class="aligncenter size-full wp-image-788" title="preserve1" src="http://www.trackchanges.net/wp-content/uploads/2010/07/preserve1.jpg" alt="" width="342" height="336" /></a></p>
<p>Combining sustainability practices with brand experience expertise, Continuum developed concepts that led to the creation of the innovative new packaging for Preserve. The lightweight package encases the toothbrush, protects it during shipments, presents it well at point of sale, and doubles as a return envelope. Consumers simply return the toothbrush after use in the envelope and mail it back to Preserve, so it can begin its next life stage. Preserve then turns the returned toothbrushes into plastic lumber that can be used for things such as picnic tables and boardwalks.</p>
<p><a title="Preserve Case Study" href="http://www.dcontinuum.com/content/portfolio.php?id=327" target="_blank">Read more </a> about the sustainability, packaging, and brand work Continuum did on this project and the dramatic sales increase Preserve has experienced because of it.</p>
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		<title>Empire State of Mind</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/3wqMCfKG6Qc/</link>
		<comments>http://www.trackchanges.net/2010/06/10/empire-state-of-mind/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 17:50:29 +0000</pubDate>
		<dc:creator>Peg MacMaster</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Experience Design]]></category>
		<category><![CDATA[Naming]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=765</guid>
		<description><![CDATA[I got to experience some visual eye-candy this morning. Well, it was more than just eye-candy. It gave me that warm fuzzy feeling in my tummy; like mom’s chicken soup. Commuting into Boston, the pool of white and red plates darting in front of me, lining up like soldiers, still feels foreign after all these [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.trackchanges.net/wp-content/uploads/2010/06/NYPlates_sm1.png"><img class="alignleft size-full wp-image-771" title="NYPlates_sm" src="http://www.trackchanges.net/wp-content/uploads/2010/06/NYPlates_sm1.png" alt="NYPlates_sm" width="242" height="141" /></a></p>
<p>I got to experience some visual eye-candy this morning. Well, it was more than just eye-candy. It gave me that warm fuzzy feeling in my tummy; like mom’s chicken soup. Commuting into Boston, the pool of white and red plates darting in front of me, lining up like soldiers, still feels foreign after all these years. But, this morning, in the sea of white and red plates, a refreshing flash of empire gold &amp; navy caught my eye. I awoke from my commuting coma. “Is this real?” It’s on a brand new car and the plate itself looks brand new, but I seem to remember these plates from the 1970s and early 8os, during my childhood in NY.</p>
<p>Nostalgia—a theme we’ve been seeing for many years—creates positive consumer associations. Those that lived through the era enjoy being connected back to their youth – during simpler times. Those that weren’t born yet find it cool. Mixing nostalgia with what’s next is a win-win for a brand refresh.</p>
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		<title>Continuum and 826 Boston – Bringing words to life</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/K2UqBo2JHLo/</link>
		<comments>http://www.trackchanges.net/2010/05/28/continuum-and-826-boston-bringing-words-to-life/#comments</comments>
		<pubDate>Fri, 28 May 2010 15:16:27 +0000</pubDate>
		<dc:creator>Bryant Ross</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[826 Boston]]></category>
		<category><![CDATA[Dave Eggers]]></category>
		<category><![CDATA[Posters]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=753</guid>
		<description><![CDATA[Continuum has been collaborating with 826 Boston, a local writing and tutoring center that helps students find their voice. 826 Boston is the seventh chapter of 826 National, founded by best-selling author and screenwriter Dave Eggers. Last week, our friends at 826 Boston, held their annual Spring Benefit. Part of the evening’s festivities included the [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: xx-small;"><span style="font-family: Verdana,Helvetica,Arial;"><span style="font-size: 9pt;">Continuum has been collaborating with <a href="http://www.826boston.org/" target="_blank">826 Boston</a>, a local writing and tutoring center that helps students find their voice. 826 Boston is the seventh chapter of 826 National, founded by best-selling author and screenwriter <a title="http://en.wikipedia.org/wiki/Dave_Eggers" href="http://" target="_blank">Dave Eggers</a>. Last week, our friends at 826 Boston, held their annual <a href="http://826boston.org/blog/700/826-boston-spring-benefit-a-celebration-of-student-writing" target="_blank">Spring Benefit</a>. Part of the evening’s festivities included the unveiling our latest collaboration project: A line of posters designed and hand silk-screened by Continuum. Like 826, we believe that communication is important &#8211; design is communication and words matter.<br />
</span></span></span></p>
<p><span style="font-size: xx-small;"><span style="font-family: Verdana,Helvetica,Arial;"><span style="font-size: 9pt;">Check out this short video, showing the production process and be sure to visit 826 Boston’s online store to get a limited edition poster of your very own.</span></span></span></p>
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<p><a href="http://vimeo.com/12108438">Words Matter.</a> from <a href="http://vimeo.com/continuumvideo">Continuum</a> on <a href="http://vimeo.com">Vimeo</a>.</p>
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		<item>
		<title>Shanghai’d No More</title>
		<link>http://feedproxy.google.com/~r/Trackchanges/~3/-rV1EwOxf5w/</link>
		<comments>http://www.trackchanges.net/2010/05/22/shanghai%e2%80%99d-no-more/#comments</comments>
		<pubDate>Sat, 22 May 2010 12:04:37 +0000</pubDate>
		<dc:creator>Ed Milano</dc:creator>
				<category><![CDATA[Brand Experience]]></category>
		<category><![CDATA[Experience Design]]></category>
		<category><![CDATA[One Happy Customer]]></category>
		<category><![CDATA[Service Design]]></category>
		<category><![CDATA[culture]]></category>

		<guid isPermaLink="false">http://www.trackchanges.net/?p=837</guid>
		<description><![CDATA[After a week of keeping up with the insane pace of business in Shanghai, and going online at night to keep things together back home in the US, I finally got a few hours to relax and walk around. I had already fallen in love with Old Shanghai, knowing it to be a doomed romance, [...]]]></description>
			<content:encoded><![CDATA[<p>After a week of keeping up with the insane pace of business in Shanghai, and going online at night to keep things together back home in the US, I finally got a few hours to relax and walk around. I had already fallen in love with Old Shanghai, knowing it to be a doomed romance, as the object of my affection would soon be stolen by cranes. I wanted this time to see her while I could. Somewhere along the way, I dropped my wallet containing about 700 quay, ID and credit cards. I retraced my steps madly and, of course, in vain. I arrived back at <a title="Longemont Hotels" href="http://www.thelongemonthotels.com/hotellntroduction.asp">The Longemont Hotel</a>  and, even though I had not called the hotel, a staff met me at the revolving door with the news that my wallet was safe. An honest citizen had found my wallet and delivered it to the police, who found the hotel keycard and sent word. Of course I had to go to the station in person, bring a friend who could speak for me in Mandarin, sign many papers and endure some cranky officers who no doubt had more important work to do. But I was reunited with my wallet and its complete contents in time to have a relaxing Sunday. Of course I didn’t relax. I ventured North to the rapidly industrializing suburbs and found towns that existed on maps but not yet on the ground, which is testament to the completeness of central planning. I spent the day on foot without ever seeing another Westerner. I was approached from time to time by people who were concerned that I might be lost or who were hoping, correctly, that I would like to have a conversation consisting of my few halting words of Chinese and their few hundred words of English.</p>
<p>This city that once was so hazardous to foreigners that it was literally synonymous with kidnapping had become a largely coddling environment for visitors, both in and out of the typical ex-pat areas. Every big city is a branded entity in the global economy, and it would seem that being Shanghai’d now means being taken care of by generous hosts and kindly citizens.</p>
<p>Rule # 6 of great service: great rebrands come from changes on the inside.
<a href='http://www.trackchanges.net/2010/05/22/shanghai%e2%80%99d-no-more/edblogshanghai1-2/' title='North of Shanghai'><img width="150" height="150" src="http://www.trackchanges.net/wp-content/uploads/2010/05/EdblogShanghai11-150x150.jpg" class="attachment-thumbnail" alt="North of Shanghai" title="North of Shanghai" /></a>
<a href='http://www.trackchanges.net/2010/05/22/shanghai%e2%80%99d-no-more/edblogshanghai2/' title='Longemont Hotels'><img width="150" height="150" src="http://www.trackchanges.net/wp-content/uploads/2010/05/edblogshanghai2-150x150.jpg" class="attachment-thumbnail" alt="Longemont Hotels" title="Longemont Hotels" /></a>
</p>
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