For years, T-Mobile’s pitch to Wall Street has been simple: best network, best value, growing faster than anyone else. That story just took a hit from one prominent analyst, though plenty of others on the Street are pushing back on how bad things really are. As reported by Fierce Network, Wolfe Research analyst Peter Supino downgraded T-Mobile stock earlier this month from “outperform” to ... [read full article]

The post T-Mobile’s Value Pitch Is Losing Its Edge, According to One Big Bank appeared first on TmoNews.

T-Mobile’s push to make T-Life the default way customers handle their accounts has now made its way onto the counter of the physical store itself. According to PhoneArena, which cited an image shared by Wave7 Research analyst Jeff Moore, T-Mobile locations are rolling out new ... [read full article]

The post T-Mobile Wants You to Check In on Your Phone Before an Employee Even Says Hi appeared first on TmoNews.

If you’ve spent any time in T-Mobile forums or comment sections over the past year, you’d think T-Life was universally despised. Loud, persistent backlash over the carrier’s push toward its app-first customer service model has been a constant theme. But the reality on the ground looks more mixed, and in some ways more favorable to T-Mobile, than the loudest complaints suggest. As reported by PhoneArena, ... [read full article]

The post T-Life Has Its Critics, But Satisfaction Data Tells a Different Story appeared first on TmoNews.

Sometimes the best cybersecurity move isn’t a patch or a firewall rule, it’s a pair of scissors. That’s more or less what happened when T-Mobile’s engineers discovered a compromised router at a California data center as part of the broader Salt Typhoon hacking campaign, and the Un-carrier’s response has become a story worth knowing if you’re a T-Mobile customer wondering whether your data was ever at risk. Here’s what happened, as reported by[read full article]

The post Inside T-Mobile’s Response to the Salt Typhoon Hack: Cut the Cord, Save the Trophy appeared first on TmoNews.

If you’ve been eyeing Fairphone’s repairable phones from overseas and wishing you could just buy one here, today’s your day. The Fairphone 6+ has officially launched in the US, selling unlocked through Fairphone‘s own website and Amazon for $649.99, and it’s built to work right out of the box on T-Mobile’s network. For anyone who hasn’t followed Fairphone before, the Dutch company has built ... [read full article]

The post Fairphone 6+ Launches in the US at $649, Unlocked for T-Mobile’s Network appeared first on TmoNews.

T-Mobile is throwing everything it has at getting Hawaii back online after Hurricane Lala tore through the islands, and the Un-carrier just shared a fresh update on how that recovery is going. As of August 16, T-Mobile says the network hits it’s dealing with are overwhelmingly tied to widespread commercial power outages rather than physical damage to towers, which is at least some good ... [read full article]

The post T-Mobile Activates Free Unlimited Data in Hawaii as Hurricane Lala Recovery Continues appeared first on TmoNews.

A T-Mobile customer’s monthly bill jumped by $80 with no warning and it took weeks of back-and-forth with the carrier to get it sorted out. The case, first reported on Reddit and covered by PhoneArena, is a reminder that device financing credits don’t always show up reliably, even when you’ve done everything right. The customer, who posts as Humble_Fisherman5391, was two months from finishing ... [read full article]

The post T-Mobile Customer’s Device Credits Vanish With Two Months Left on His Plan appeared first on TmoNews.

T-Mobile is moving crews and equipment into place across the Hawaiian Islands as a tropical system that could strengthen into Tropical Storm Lala approaches the state.  According to their announcement, the system could officially become Lala as soon as Thursday, with heavy rain, strong winds, and flooding possible starting Friday and continuing through the weekend. The Big Island currently faces the greatest potential impact, though ... [read full article]

The post T-Mobile Is Already Prepping Hawaii’s Network for a Possible Tropical Storm appeared first on TmoNews.

The new Google Pixel lineup is officially available to pre-order at T-Mobile, and the Un-carrier isn’t shy about making itself the best place to buy one. As of August 12, customers can reserve the Pixel 11, Pixel 11 Pro, Pixel 11 Pro XL, Pixel 11 Pro Fold, and Pixel Watch 5, with devices shipping and hitting stores on August 20. The headline offer: get the Pixel 11 Pro XL ... [read full article]

The post T-Mobile’s Pixel 11 Launch Deals Are Here appeared first on TmoNews.

T-Mobile officially closed the books on its spectrum swap with Grain Management this week, confirming on August 11 that the long-in-the-works transaction is complete — and it’s a deal that’s worth understanding if you care about where T-Mobile’s 5G coverage goes from here. Here’s the trade: T-Mobile handed its entire 800 MHz spectrum portfolio over to Grain Management, and in exchange picked up $2.9 billion ... [read full article]

The post T-Mobile Finalizes Spectrum Swap With Grain Management, Adds More 600 MHz appeared first on TmoNews.