The UK Non Profit Podcast

Salesforce winter 2010 features

ciaran@uksa.org (Ciaran Rogers) — Wed, 4 Nov 2009 11:08:05 +0000

Notes that I built the presentation from. Please refer to this document for further info on anything I discussed.

Salesforce.com Winter 10 release features

ciaran@uksa.org (Ciaran Rogers) — Wed, 4 Nov 2009 10:58:54 +0000

Ciaran Rogers from UKSA, delivered this session yesterday at the Uk non profit Usergroup. Our thanks to Fujitsu Services for supplying a fab venue. Will post audio recordings of other sessions we ran when I get a chance to parse the audio we collected. This talk is a summary of what is included in the Salesforce winter 10 release notes PDF which I am also uploading as a post to the podcast. Please search these notes for specifics on how to access certain features talked about here in summary. Enjoy :-) Ciaran

Lead Followup

ciaran@uksa.org (Ciaran Rogers) — Fri, 17 Jul 2009 22:16:23 +0100

This presentation was given on 14th July. We take a quick look at the user group’s new Linked in group, introduce Colin the man behind lead followup, and ciaran goes through how UKSA make use of Lead followup to manage lead workflow and email followup tasks.

Features of Summer 09 pdf

ciaran@uksa.org (Ciaran Rogers) — Mon, 8 Jun 2009 20:01:42 +0100

Peter Aubrey, from Salesforce.com walked us through the new features of Salesforce. Unfortunately... the recording didn’t work! but here are his slides for those who missed it :-)

Mail merge option in salesforce

ciaran@uksa.org (Ciaran Rogers) — Tue, 2 Jun 2009 14:00:42 +0100

If you want to learn more about mail merging in Salesforce.com, this presentation aims to give you an army of options. From basic and enhanced salesforce mail merge options, to advanced document merging using congamerge, there are a host of powerful options available to you. Seasoned conganeerer, Ciaran Rogers walks us through