Being the tech guru that I am, I often get asked tech related questions by family, friends, and co-workers.  I get asked questions like, “which smartphone or tablet to buy?” or “how can I fix my computer?” or “how do I set up a new website”?  I get asked techie questions so often that I decided to create a site so that I can share my thoughts, opinions, and expertise with the masses.  This lead to the development of TechGuruBlog.com.

In this blog I will discuss many areas of technology that interest me.  This includes news, reviews, and tips related to Tech Gadgets such as Smartphones, Tablets, and Phablets.  I will occasionally discuss topics related to PCs, Laptops, and Chromebooks.  My day job is in data integration so you will also see topics related to data architecture, extract-transformation-and-load (ETL), business intelligence, and data warehousing.  I will also discuss topics related to web design, web hosting, and search engine optimization (SEO).  You might be asking, “How will one blog cover all of that”?  My answer is simple.  These are all of the things that interest me so I will talk about each of them from time to time.

I hope you find this blog useful.  If you have comments or suggestions, please share them.  Check out my contact form for ways to get in touch with me.

Cheers,

Quentin Moore, Tech Guru Blog

Amazon’s Kindle Fire is the latest device to enter the ever growing list of available tablets PCs.  While the Kindle Fire offers a lot of features at a super low price, you may still be asking yourself if this tablet is right for you.  In this article, we examine the pros and cons of the Kindle Fire.

Pros:

• It runs Android OS so you will be able to access thousands of existing apps.
• It features a super fast web browser that supports Abode Flash.
• It provides access to Amazon’s large library of Kindle books, movies, music, magazines and more.
• Unlimited streaming of thousands of popular movies and TV shows is available via the Amazon Prime Subscription.
• It offers the best price of comparable tablet PCs.

Cons:

• Its 7 inch screen is smaller than some of its competitors, such as the iPad (9.7″) and the Samsung Galaxy Tab (10.1″).
• It doesn’t run the tablet version of Android (Honeycomb).  Thus, there may be some compatibility issues down the road.
• It has the lowest amount of internal storage space (8GB) among comparable devices.  Note however that it includes free cloud storage for all Amazon content.
• It doesn’t include common options such as a camera, microphone, bluetooth, or an SD card slot.

While there are a few cons that give me pause (relatively small internal storage and no SD card slot), I believe the Kindle Fire will be a winner.  It features much of what most users want in a tablet and accomplishes it with a super low price.  I suspect the Kindle Fire will sell like hotcakes this Christmas (2011).  Is the Kindle Fire the best tablet of 2011?  Is it the tablet you should buy?  Check back here for our review of the Amazon Kindle Fire when it ships on November 15th, 2011.

List Price: $199 Click for best price on Amazon Kindle Fire.

After you try out the “new file manager”, consider checking out the Chrome OS extension, Panelize.  ChromebookUser.com contributor Seldon D. has this to say about the extension,

“Panelize is one of my favorite extensions, and makes this work even better. Just save file:///home/chronos/user/Downloads/ to a bookmark in the Panels folder. Then you can open a new “file manager” window in Panelize. Right click on any file, then choose “Save as…” I find this approach way easier than the native Chrome OS file manager for managing local content.”

Thanks to Seldon for sharing the file manager work-around and the extension!

Chrome OS vs Linux.  Linux vs Chrome OS.  Many folks are asking these days which platform is the best alternative to running Windows or Mac OS.  Currently I use the Lubuntu Linux distribution, which is a lighter version of the popular Ubuntu.  I have it installed on an early edition Lenovo S10 netbook.  I also have Google CR-48 Chrome Laptop from the Google Test Pilot program.  In my experience, each platform has its own advantages and disadvantages.  In this article, I will discuss the pros and cons of using each platform.

My Background

I have been involved in personal computers since back in the mid-1980s as a part of my employment with the US Government. I have had a chance to see a good bit of the evolution of personal computers and their operating systems. The personal computer has become my main tool for communications, offering a fixed address for a “mobile guy”. It has been the most cost-effective way to stay in contact with people. In other roles, the personal computer has also served as a gadget to be played with, as an entertainment center, and as a source of excruciating aggravation. Computers have also served as a painfully expense hobby as well.

In recent time, my mobile computing needs have been fulfilled by two devices, my Lubuntu based netbook and my Chrome OS based CR-48 Laptop.  I will now take a look at the pluses and minuses of using each system.

Chrome OS Advantages

Chrome OS offers a “one stop” solution for the user who simply wants to access and utilize the Internet. The user need not understand operating systems, viruses or how to defrag a hard drive. All of this is accomplished for you, seamlessly and transparently.  Simply turn on the computer, access the Internet and go. You only need to know that the battery has to be charged or that the device has to be plugged into an AC connection.  Beyond that, you are free to go about your Internet-based life.  As a middle-aged guy, I like that!  No more endless hassles with operating system problems such as required patches, installation of virus and malware software, or tracking down configuration issues. And those are just a few of the hassles experienced on PCs!  With Chrome OS devices such as the Google Chromebook, you just find an Internet connection and go!

Oh yeah. Chrome OS devices do not require maintenance costs like other platforms. You need not buy another thing! No software costs, no upgrade costs, no extra hardware costs.  You get free updates and plenty of free apps, including Gmail and Google Docs.  OK, so maybe you’ll have to buy a case for your Chromebook . You may also be inclined to spend money on accessories such as external keyboards, mice and removable media.  These items are often nice to have but they are all optional.

Video: Introducing Google Chromebook

http://www.youtube.com/watch?v=1oa8Nr5NuI8

As CR-48 Test Pilot, I have really come to appreciate Chrome OS and have seen how the future may unfold.  I think th industry is heading in the direction of low maintenance devices, cloud storage, free apps, and hassle free ownership.  Regarding the promises of Chrome OS, I’m in, but I’m not completely in… yet.  Chrome OS is still a work in progress and requires some changes before it can reach its potential.

Chrome OS Disadvantages

While Chrome OS has a lot going for it, there are a few issues that need to be addressed.  First, Chrome OS machines are largely useless as computers when not connected to the Internet.  There aren’t a lot of Chrome OS applications that work offline.  Offline versions of Gmail, Calendar, and Google Docs are being developed but are not yet available. Perhaps this will improve over time, but for now: No internet connection = Not very useful.

Second, there are some significant limitations in managing data on a Chrome OS device. I find moving files to the cloud with your Chromebook is not as easy as it is when using a Linux OS computer. The Chrome OS file manager is very primitive and lacks many typical features found in other operating systems.  Many common file types such as zip files, Microsoft Office files, and some media files must be uploaded to the internet before they can be accessed.  While I think it’s ok for data to live in the cloud, Chrome OS needs better support for accessing and managing files locally.

My third big gripe with Chrome OS is that it’s largely incompatible with many types of peripherals and upgrades.  CD/DVD drives and external hard drives are not supported.  Currently, Bluetooth is not supported.  Support for many types of cameras and camcorders is questionable.  As of right now, you cannot simply connect a standard printer to a Chromebook.  Instead, you need to share a printer connected to a PC or Mac, or you must buy a printer that supports cloud printing.

Linux Advantages

First, the Lubuntu Linux distribution I use allows me to do much of what Chrome OS does.  In fact, Lubuntu Linux mimics Chrome OS by including the non-branded Chromium version of the Chrome browser.  Unlike the Chrome OS device however, Lubuntu leaves me with a computer that’s usable off-line.

Second, all of my “offline” data is right there on my computer, easily transferable to removable media.  I can access this data as long as my computer turns on, even when it isn’t connected to the Internet.  On a Chromebook, if I don’t use an internet connection, I may not be able to access my data.

Video: Why Linux is BETTER!

http://www.youtube.com/watch?v=-NNbFboiSt0

Third, I can install Linux on hardware I already own and be able to do most of what I can with Chrome OS.  Economy of operation: using equipment I already have.  While the dedicated Chromebook hardware looks awesome, spending anywhere from $350 to $500 for a new Chromebook is not necessary if I already have an old netbook that can run Linux.  I can use those savings to buy other gadgets!

Linux Disadvantages

One big disadvantage of Linux is that it may not support your hardware.  While the Google Chromebook is designed to fully support Chrome OS, Linux may not support all of the components in the device you plan to use.  This includes web cams, touch pads, network or wifi cards, Bluetooth modules, or proprietary hardware buttons such as volume controls or functional keys.  This issue can often be resolved by sticking with fully compatible hardware or by locating appropriate drivers.  Working around compatibility issues may not be a big challenge for the technically inclined. However, unsophisticated users may find troubleshooting Linux compatibility issues too much of a hassle.  Where your Chrome OS Chromebook is simply a “turn on and go” proposition, Linux installations may require some effort.

Linux devices require more maintenance than Chromebooks.  The Chromebook is updated automatically and transparently.  The Chromebook utilizes data stored in the cloud which is backed up automatically.  Thus there is no extra software to install and no user intervention required.  On the other hand, Linux requires a bit more hands-on maintenance.  The user is required to keep their Linux installation up to date with OS and security patches.  If an upgrade causes a problem, the Linux user will have to troubleshoot the problem.  The Linux user must also ensure that their data is backed up.  This includes installing and configuring backup software and managing backup storage space.

Finally, the Chromebook is likely to be easier to use than a device running Linux.  The Chrome OS user experience lies mainly in the Chrome browser.  Since most computer users are already familiar with web browsers, the learning curve for the Chromebook is likely to be very small.  While browsing the web on a Linux device should be the same experience as with a Chromebook, navigating the operating system may require users to learn something new.  Also, the usability of Linux is impacted by the higher maintenance requirement mentioned above.

So where does that leave us?

Chrome OS is by far an easier way to access and use the Internet.  In addition, I believe the Chromebook is a ground-breaking evolution in personal computing.  The world needs low cost, low maintenance computers and the Chromebook is destined to fulfill this need.  The current limitations are being addressed on a daily basis and I believe cloud computing and Chrome OS will continue to evolve.  However, I can understand why some people may want to wait for the platform to become a bit more mature.

Linux can provide a Chrome OS-like operating environment while still retaining your conventional computer-like environment.  Linux gives you a virus-free (currently) operating system with many useful, free programs, just like with Chrome OS.  Unlike Chrome OS, there are many good applications that work offline.  Plus you have offline access to most if not all of your data.  On the downside, Linux isn’t as easy to use or maintain as a Chromebook.  Some will find setting up and maintaining a Linux device too much of a hassle.

So what do you think?  Do you favor the low maintenance, easy to use Chrome OS based Chromebook?  Or do you favor the greater flexibility offered by the Linux platform? I invite you to add your thoughts in the comments section below, or in Chromebook Forum.  I see this discussion as a collaborative effort among computer users to find solutions they need today for a better tomorrow.  Let us know what you think.  Happy Computing!

I was excited to be one of the first to receive the Acer Chromebook.  I’ve been playing around with the device for two days and I am happy to report that the device looks solid!  Highlights so far include:

• The Acer Chromebook battery is removable!
• Removable bottom cover reveals a user replaceable ram module and possibly a user replaceable SSD drive!
• The keyboard and touch pad seem pretty solid.  In fact, I believe the Acer’s touch pad is a tad better than the Samsung touch pad.

The only thing I wasn’t happy about is the glossy screen.  I’ll try out the Acer in direct sunlight and let you know what I find.

I uploaded a few pictures of the Acer.  I also uploaded a mini video review of the Acer Chromebook.  Check them out!

Acer Chromebook Video Review

http://www.youtube.com/watch?v=sgQVdgwiUjQ

Acer Chromebook Photo Gallery

Acer Chromebook video with the back cover removed

The Acer Chromebook costs only $349.99, making it the least expensive model Chromebook currently released.  One of the early criticisms of Chromebooks has been the price.  With the Acer finally shipping, maybe we’ll see less talk about Chromebooks being too expensive.

When you get your Acer Chromebook, be sure to let us know what you think about it.  Leave a comment below or join the discussion in the Chromebook Forum.

Order Now!

• Acer AC700 Chromebook Wifi $349.99
• Chromebook Accessories

Google is targeting the enterprise with its Chrome OS based laptop, the Google Chromebook.  Google is now offering a Chromebook for Business subscription program starting at $28 a month, per user. Including with the subscription is the Chromebook hardware, the operating system, a suite of free productivity applications, and 24×7 support.  This is a very interesting proposition considering that companies currently pay thousands of dollars per PC per year in costs related to leases, licenses, maintenance, upgrades, and downtime.  Google proposes to drastically reduce this cost by being the sole provider for all services and support related to these low maintenance laptops.

But before you head over to the Chromebooks for Business and Education site to order a fleet of Chromebooks, you should take a moment to think about whether the Chromebook is right for your organization.  Below are a few important points to consider when trying deciding if the Chromebook is right for your business.

Google Chromebooks may be a good idea for your business if some of the following is true:

• Your company leverages corporate web applications that can be accessed with the Google Chrome browser.
• Your productivity needs can be satisfied by online productivity suites such as Google Apps or Microsoft Office 365.
• You already have reliable and redundant networks available to minimize the chances of experiencing outages and downtime.
• You already have the infrastructure and personnel to support remote access applications.

Chromebooks may not be for your company if any of the following are true:

• Your organization relies heavily on desktop applications that require Microsoft Windows or Mac OS operating systems.
• Your remote users need to be able to work even when a network connection is not available.
• You don’t already have the infrastructure to support remote access applications. Thus, you will have to invest in the hardware, software, and personnel required to implement such a solution.

While I think Google is definitely on to something with its low cost, low maintenance laptop, these devices are definitely not for every organization.  The cost savings and low maintenance requirements present a real big advantage, especially to small businesses.  However, the heavy reliance upon internet connectivity and the incompatibility with popular desktop applications may make the Chromebook not an option for some firms.  Are you considering Chromebooks for your company?  What are your arguments for and against rolling out Chromebooks to your firm?  Share your comments below or in the Tech Guru Blog Forum.

One of Google’s goals with the Chromebook program was to deliver a nearly zero-maintenance computer. Software updates are downloaded in the background and applied automatically. You don’t have to install and configure programs. You don’t have to install malware protection. But, it’s still a computer, and therefore, problems can develop. And, if problems can develop, they will develop.

Recently, my Cr-48 had issues with a Chrome OS update, and I couldn’t login afterward. Ultimately, I had to restore Chrome OS from a recovery USB. Alas, despite the promise of everything being securely stored in the cloud, not everything is, and there is a surprisingly large amount of local information that you may have to restore by hand. This came as a surprise to me, but it needn’t surprise you. When (not if) disaster strikes, a little advance preparation can make recovery easier.

Google documents the Chromebook recovery process here: Recover your Cr-48 Google Chromebook (Google needs to update the title, as this process applies to any Chromebook). Especially if a Chromebook is your only computer, it’s important to prepare a recovery USB before disaster strikes. You will need an internet connection, and a relatively recent Windows, Macintosh, or Linux computer. With a Macintosh, an older PowerPC Mac will not work, as the recovery utility only runs on Intel processors.

Assuming there are no hardware problems, the USB recovery process should give you a working Chromebook in about 20 minutes. If you have owned a Chromebook for more than a few weeks, you have probably gone through at least one software update. The recovery images that Google make available online are also updated, so it’s a good idea to create a fresh recovery USB at regular intervals. So, if you have been through a successful recovery, then you know that the USB drive you used for the recover is reliable. Rather than re-use it, use a new USB flash drive for the new recovery image.  A 4gb USB flash drive should cost less than $10. Several hours of your time spent on guessing what’s missing is worth a lot more than that. I have encountered flash drives and solid state disk drives that spontaneously stopped working. You can’t have too many backups!

Video: “How to remain calm, despite what’s about to happen to your Chrome notebook”

http://www.youtube.com/watch?v=lm-Vnx58UYo

Chrome OS is supposed to be “low maintenance,” but it’s rare for users not to install new apps, themes, or extensions. These changes may or may not be preserved in the cloud. In my own recent brush with disaster, several apps disappeared, several unwanted apps re-appeared, several extensions disappeared, and several others needed their options reset. I currently have 24 extensions installed (some Chromebook users probably have twice as many). I can not remember all of the changes that I have made off the top of my head. The only way I can keep track of what has been installed and how it was configured is to maintain a change log (written, or through screen shots, as sometimes, a picture really is worth a thousand words). Document your changes, and keep them somewhere other than on your Chromebook. Google Docs is a good place for a text change log. Picasa is good for storing images if you decide to use screenshots. Copies on another computer or flash drive provide yet another layer of insurance.

Although a Chromebook is built around the concept of cloud storage, each Chromebook comes with a 16 gb solid state drive. Nearly 10 gb of space on that drive is not used by Chrome OS, so you can actually store a fairly large number of documents locally. For example, I like to download PDFs so that I have some reading available offline. Eventually, Google is going to provide offline support for Google Docs, and possibly for other applications, such as Gmail and Google Calendar. Every single bit of data that is stored locally will be lost when you use the USB recovery tool! Make sure that you have duplicate copies, preferably in multiple locations, such as in the cloud, and if you believe in the belt and suspenders approach, keep additional copies on other computers or flash drives.

There is an old saying that there are two types of users: those who have had a crash, and those who have not yet had one. It’s your data; it’s your responsibility to make sure that you can recover quickly and completely from disaster.

Flying on Virgin America this summer? You may be in luck. From July 1st through September 30th, some Virgin America passengers will have free access to Google Chromebooks during their flights. Chromebooks will be available on flights between Boston, Chicago, Dallas-Fort Worth, and San Francisco. Free access to WiFi will be provided by Google.

“Our goal has always been to use the best in technology to reinvent the travel experience… and help bring some fun back to flying. We’re delighted to team up with Google yet again in a way that keeps our guests entertained and connected — in both the physical and virtual clouds,” said Porter Gale, vice president of marketing for Virgin America.

Google and Virgin are also developing an app for Chrome OS to help travelers plan and prepare for trips. It’s great to see companies already embracing the Chromebook. Hopefully this is the first of many stories like this!

Source: Market Daily

According to the updated product page at Amazon.com, the Acer AC700 Chromebook will start shipping on July 11th!  You can pre-order the Acer Chromebook right now for $349.99. Note that only WiFi-only model will ship on July 11th.  The 3G Acer Chromebook is expected to ship later this summer.  Did you already order the Acer AC700 Chromebook Wifi model? Or are you waiting for the 3G Acer Chromebook to be released later this summer? Chat about it in the Acer Chromebook Forum.

Update: The Acer Chromebook is now shipping!