I love me some gadgets! Can’t get enough of the Robotics coming out lately…

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This week, we are discussing the application release process and the culture that drives it.

As a client,  I expect delivery dates to be met.

As an Engineer, I expect products to be fully operational out-of-the-box once released, even in Beta!  If you send me a packaged piece of software to install on my server, I expect it to just work.

Is that asking too much?

There is nothing more heart breaking for an Engineer than to have to tell a customer/Business partner why their product is yet another week or month delayed in delivery, because in preliminary testing one finds said product simply doesn’t work correctly.

Is it just a matter of day-to-day business in the competitive media space? We know vendors are in a constant state of flux to meet new requirements and keep their products fresh, but at what cost?

Executing comprehensive QA (Quality Assurance Testing)  is usually sacrificed to keep customers happy, “in theory”… while in practice the cost of the exposure when a new bug is discovered is usually more expensive – at the cost of trust in the vendor and the product.

What do you do when you want to keep a project on time, but during product testing there are flaws and vulnerabilites, do you keep pushing forward? There are exhaustive combinations of client side variables that will effect a web based products performance, how far do we need to go to QA a product before it is released?

Truth be told there are 100’s of “bugs” in every product, so much so that we call them “features” and just devise a ‘work-around’ to prevent the show from stopping.

Microsoft is a prime example, even the simple things have unexpected “features”.  Have you ever had issues trying to download a Trial product from Microsoft’s website?  For fun, go try and download the “Trial” version of MS Project and you may find so many issues with just trying to get to the trial download, that you just go buy it.

Perhaps that is by design? [* hmmm * finger to chin… tap, tap*]

I am asking YOU, what do you think?  Do we keep living with the big BUTT with issues or find a better way?  IMHO it is cultural and can be changed if an industry decides to change dates and put more emphasis on QA, but that’s just me… and I am just one packet in the stream of media life.

Did you know:

About 40% of freelancers had trouble getting paid in 2009, according to a survey released in mid-April by the New York-based Freelancers Union, a 135,000-member organization for independent contractors across the country in fields such as media, technology, and advertising. It was the first year the group asked the question on its member survey. And more than three out of four freelancers said they’ve had trouble getting paid over the course of their careers, according to organization.

The problem could become more acute as independent contractors emerge as a more central piece of the work force. The financial crisis and the resulting high unemployment thrust many professionals into the ranks of freelance workers, which may continue to grow despite signs of an economic recovery.

Read the full article here

Resources:  Freelancers guide to getting paid, excerpts:

• Get over the embarrassment.
• Deal directly with payroll.
• Withhold work, if you can.
• Offer the company some flexibility.
• Consider adding late fees to your contract, or a prepayment clause.
• Consider working with freelance-liaison firms.
• Sue the company in small claims court.

Available from WSJ, read the full post here

Streaming Media East 2010 – the day after report:  What is it about technology conferences that makes them so exhausting?

The exhibit floor this year was smaller then last years and I heard from the exhibitors that real “customer” presence was light, but of course for my purposes… that doesn’t really matter.

Selfishly I have to say, I am only interested in technology innovations that are easy to integrate or deploy, that are affordable and of course, that actually work.  There was a lot of discussion around scalable technology, SD to HD workflow transitions, adaptive (bit rate) streaming… and of course, highest on the list is the promise of “unified systems” (as it is referred to in the Enterprise) or single signal transmission to multiple devices, something along the lines of TVEverywhere type availability of broadcast content, but specifically one feed that can play back on any device (i.e. Mobile, Desktop, Set top box, etc.).

That’s a lot to think about, but I was able to pin-point my priorities and focus on putting together a package that would work for me and my budget… and here is that journey.

The conference took place at the New York Hilton, as it has for the last several years.  Upon arrival to the show floor, one flight up via escalator, one was greeted by Kevin Shively at the entry and his A/V crew set up & ready for live interviews (you can view the replays here).  I couldn’t help but notice that this year Kevin and his trusty A/V crew (Pete) were equipped with the NewTek Tricaster TCXD850, this is the model that supports HD workflow (and will easily plug & play SD so you can ease in as you upgrade equipment and peripherals).  The Tricaster still runs on XP OS and I was a bit concerned about Microsoft’s recent announcement that they would no longer support Windows 2000 and XP O.S.

In light of this concern I made sure my first stop on my updated workflow mission was to hit the NewTek booth and ask a guru.  I interview Will Waters, a NewTek Systems Integrator who was doing live demos on the show floor, and he assured me (*party line*) that NewTek is working with Microsoft to ensure support, however the unit is released to market on Windows XP.   This does concern me for the long term, but if one needs a workflow solution now I believe the Tricaster is the “best” studio in a box for the buck.  Of course, I would recommend not using it as your live encoder while producing a live webcast nor would I recommend going on the road with just one (I would prefer to have a back-up unit or solution like having a UStream.tv account with their UStream ProducerPro which is switcher ready and is pretty inexpensive for what you get.

On a side note, the Tricaster comes configured with UStream presets, however when I asked Will about this he was quick to redirect and position the product as being more “ubiquitous” so I suspect that relationship may have changed somehow, at least “politically”.   Just an interesting note. (And I did not see anyone from UStream.tv present at the conference, so… do the math!)

NewTek was plugging away at the capabilities of the mobile unit and their up-coming “Varsity Tour” (vehicle seen in the picture to the right), of which they boast:  NewTek will visit multiple cities to host live events, inviting audiences to check out the benefits of a giant live HD TV truck that fits in a backpack.

The strategy is this, they know that the trick to keeping their products relevant is attracting talent and expert users of their products, so they are hitting the Education trail to get kids hooked on their products early!  Makes sense…

At this point I have myself a nice little plan, Tricaster with a UStream.tv backup/failover plan… now I needed to figure out what to do with my transmission and how to send it out to the world.

My eyes usually glaze over and mind fog sets in at these events, I was lucky enough to run into Lisa Larson-Kelley (follow @lisamarienyc on Twitter) who was on her merry way to the A105: HTML5 and Web Video Standards session, moderated by Tim Napoleon, Co-Founder, President, Alldigital with panelists:

Jennifer Taylor, Director, Flash Content Creation and Distribution, Adobe Systems, Inc.
Monty Montgomery, Director, Xiph.Org Foundation
Greg Harris, Chief Creative Officer, Daily Interactive
Justin Eckhouse, Senior Product Manager, Video and Mobile, CBS Interactive

The session was packed, standing room only!  It turned into (or tired to turn into) an Open Source vs. The Man type of debate that didn’t really go anywhere.  Here is how I read the session:

CBS = We wait & see to drive innovation

Adobe =”Hello, my name is Adobe & Flash is a CPU hog” “Welcome Adobe” – The first step to recovery is admitting you have a problem [and, scene!]

Daily Interactive = I don’t remember anything this guy said, and I wasn’t even drinking yet.

Xiph = Stop talking & Just do it! [or something like that! You know, something really Open Sourcey and philosophical….]

Bottom line, I am looking at the HTML5 specification and it’s really no harder than HTML/XML but it has a fancy number – did you know the the number 5 is the most graphically desirable number since it contains both curve and straight line and it also represents my favorite Mambo?

The technology that really caught my eye this year is the ever affordable, pseudo non-political, ubiquitous, codec agnostic product engineered by team Wowza.  Their party line:  Wowza Media Server is the world’s first platform that lets you stream from one H.264 encode simultaneously to multiple players and devices. It unifies the multi-protocol, multi-player H.264 streaming into a single workflow, eliminating the need for multiple player-specific encoders and servers. And Wowza Media Server 2 delivers all that at an unbeatable price — 75% less than the single-protocol Adobe Flash Media Interactive Server (FMIS) or Microsoft Windows Server® with IIS.

I spent quite a bit of time with the fellas from Wowza trying to figure out what their party line is, we even broke bread… So, maybe I came close to drinking the cool-aid but the fact of the matter is simple:  I said it had to work.

FACT:  I was able to view their demo on the floor and they went in depth into how they used the VLC player as an encoder to get the video off of the server (running on an HP laptop) and over their “lab” network were able to just play back the url in the browser on the iPad.  I could “see” it working and accept the fact that this was just a demo.  They were honest about that.  Good.

FACT:  I really think the benefit of their product is in the price-point and ease of deployment, as Alex Dobrushin, Chief Marketing Officer, walked me through the set-up on say… An Amazon ECS account… the CMO described how all I have to do is take the Wowza pre-configured server image and load it up to my ECS instance.  Wowza offers a free demo that I plan to download from their site in order to build out my first Amazon Wowza media server.  This right here is the foundation of what a CDN is.  Of course I don’t want to be a CDN, I just like to stream the media to the people!

I did a round of interviews with A.M. Arno of Bandwidth Bastard fame and will be editing some clips of my exploits for your viewing pleasure shortly.

Last Word:  I got what I needed out of this conference and I hope that you got something out of this post, now go brush up on your motor skills and get some exercise!

The most recent Digital Diva shin-dig inspired me, a little vino and a lot of chit-chat about social experiments and live streaming… all good stuff.

The ladies in the fabulous picture to the left, and I, were discussing live webcasting and what makes a live experience more compelling than just watching an on-demand web video?  Perhaps, we get a sense of intimacy that we share with the other viewers – when you know you are not alone in the “room” so to speak…  it is an intimate feeling, with the audience and the speaker, augmented by a sense of being there.  It makes the “viewer” more of a participant than a passive set of eyeballs.  Take that and top it off with some real-time interactivity and you have a fabulous recipe for attracting a real audience.

The best live webcast experience I ever had was at the launch of “Progressive Networks” first live streaming media experiments (a.k.a. Real Networks).

I guess it was 1996 and I can remember the haunting feeling as I listened to the audio streaming live, it would slow down and warp as I watched the “counter” go up on the webpage as people tuned in and down as people were dropped, folks from all over the world tuned in and shared in this sense of wonder.  They could be anywhere….  I was somewhere.  Who was listening in with me?

That was the very moment when I felt it in my gut, that somehow I was going to be a part of this thing… this magical thing we call streaming media.

Of course now a days we expect and need a lot more to go with the live experience, warped audio ain’t enough to let us know we are not alone in the “room”.  Now, we need to share thoughts and reactions, have the speakers respond to our concerns in real time and to top it off, we want our snarky comments to twitter and retweet to the global cesspool.

That is all well and good, but the real challenge is finding all that is live broadcasting in one place.  I am considering creating a “what’s live now” Media Portal that only announces live webcasts (live online video broadcasts) from all over the world – I could suck in feeds from Ustream, Livestream and the FCC.. and even The YouTube and Hulu.

It’s the vision I have for 2011 and I’d like your feedback on this effort and of course any developers interested in this project are welcome to join in the conversation.

I will be in and out of the Streaming Media East 2010 conference, I will have my Zoom recorder and may take some interviews to post to my new blog, by the way…

Do you like it?  Getting better, isn’t it?

Spring cleaning (according to our friends @wikipedia) is the period in spring time set aside for cleaning a house, normally applied in climates with a cold winter.
The most common usage of spring cleaning refers to the yearly act of cleaning a house from top to bottom which would take place in the first warm days of the year typically in spring, hence the name. However it has also come to be synonymous with any kind of heavy duty cleaning or organizing enterprise. A person who gets their affairs in order before an audit or inspection could be said to be doing some spring cleaning.  (Or a Politician)

As a true ” Geek” of course,  Spring Cleaning takes on a new meaning to include, not just the traditional dusting about the house and recycling all my old clothing to the Salvation Army, it means clean up/back up of critical systems for life & business!  Inspired by a recent post at Lifehacker.com I thought some of you might appreciate what they say is The Good, the bad and the useless when it comes to doing “stuff” to your PC!

As for me, time to get to that pile of old clothes and start labeling boxes for A/V cables!

Happy Spring Cleaning Geeks!

Video looked great, Adobe Mobile Video looked great on the innocuous “Mobile Device” they featured (ahem, iPhone?)… As far as you can tell from a video they produced and mastered in their Adobe CS5 suite… especially with all those “easy to use effects” in Adobe After Effects.  Everything was great…

And then, the live launch video ended.

Whoa!  Just now,  I went to “view more video at Adobe TV” I find that the entire “tv.adobe.com” website is down… Which tells me there is a lot of interest in the new features, more so than the site can handle, and also this tells me that it is possible that Adobe Video is not ready for prime time, the site went down after all.  All speculation & circumstance as this announcement bridges on the Adobe Anti-Apple news we have been reading about all over the web, on the heels of the big #Nabshow in Vegas.

As they say avid reader, “May you live in interesting times”… Indeed.

I smell a big political storm a’brewing… and I can’t wait to see if the site going down was from a lack of planning/load balance/fail over OR, better yet… If the site was attacked by a large corporate “black opps” unit that was hell bent on bringing down the whipper-snappers at Adobe?

By the way, everyone speaking in the Adobe CS5 launch video was very well groomed and rehearsed.  Good on ya’

If I have to listen to one of my U.K. colleagues poke fun at my crappy Verizon DSL service here in the U.S./NYC, I am going to move to a country where I can get affordable broadband that isn’t barricaded on all sides by the even crappier through points along my digital path and excessive installation fees!

The pontification of decision makers is totally counter-intuitive to their ability to realize a common goal – the insidious dialog we hear on the subject of Broadband in the US has seriously caused eco-socio-psychological damage to our Nation’s ability to be a technological Global leader.  Here is the what the Wall Street Journal wrote:

According to the Wall Street Journal, the U.S. dropped from third to fifth in the World Economic Forum’s latest rankings of national information technology systems. Sweden topped the rankings, and, to nobody’s surprise, China and India made huge gains.

But, they also say:

The U.S., which fell from third place, last held the first-place spot in 2005. But the report says the U.S. is “one of the world’s most innovative countries,” as reflected by the patents it produces. Usage of technology, particularly by businesses, is high, although the country ranks 72nd in the percentage of people who have mobile subscriptions.

Thank goodness for small favors…