Small Business Phone Systems | Phone Systems for Small Business|Virtual PBX | Hosted PBX

Auto Attendant - Adds More Credibility to Your Business

2011-01-18T07:29:00.003+05:30

A PBX system with an auto attendant feature is a worthwhile investment for any small or medium business as it helps to makes your business sound bigger.

The auto attendant professionally manages all your incoming calls. It greets callers in a polite and business-like manner and provides them a menu of options for call routing to the appropriate extensions.

Auto Attendant – Advanced Features

The automated attendant comes with features such as:

• Dial by name
• Dial by extension
• Dial by department
• Voicemail to email
• 1-to-5 digit extensions
• Music on transfer
• Do Not Disturb

Impressive Call Routing with ‘Find-me/Follow-me’

The auto attendant is designed to offer impressive call routing:

• A special call routing facility, ‘find me follow me’ routes unattended calls to a set of pre-determined phone numbers including cell phones or home phones. This facilitates communication with your callers even when you are not in your office.
• Redirected calls that remain unanswered are automatically directed to the voicemail boxes of your phone system. This means callers will never hear line-busy signals or have their calls left unattended. Voicemail box messages are forwarded as audio files to your e-mail inbox, further ensuring that you never miss a call.

All these benefits of the auto attendant feature of your hosted PBX phone system enhance customer service, reduce caller on-hold time, save time and money, and boost staff productivity, adding to the credibility of your business.

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Auto Attendant - Answers All Incoming Calls

2011-01-14T07:36:00.004+05:30

Delivering quality customer service is a very important factor when it comes to improving business productivity. The best way to achieve good customer communication is by setting up a PBX phone system. The versatile auto attendant feature of the system answers all calls incoming calls efficiently and helps a business office deliver highly professional customer service.

Efficiently Handles Business Calls

The auto attendant routes calls very efficiently. The system helps your main office connect to callers and employees whenever necessary, without having to set up a live receptionist to do the job.

The automated attendant can be customized to suit the needs of users. The system can be pre-programmed to deliver personalized messages during business hours and off-business hours. The system also connects callers easily to various departments and employees. Callers can choose from a menu of options to connect to the extension they need. The auto attndant handles several calls coming in simultaneously without giving off line busy signals.

Auto Attendant – Versatile Features

Callers can choose call groups or departments using the menu of options that the virtual receptionist offers. Some of the options available to route calls are:

• Dial by name
• Dial by extension
• Dial by department
• 1-to-5 digit extensions
• Find-me/Follow-me call forwarding
• Voicemail to Email
• Do Not Disturb

Barrier-Free Telecommunication

The advanced call handling facility saves a lot of time as it facilitates instant call routing. The tasks that the automated attendant performs include:

• Transfers calls without a receptionist
• Connects calls to remote extensions
• Responds to all incoming calls and connects them to the appropriate extensions
• Reduces caller on-hold time
• Eliminates busy signals
• Improves staff productivity
• Improves customer service
• Saves time and money
• Eliminates need for additional hardware

The full featured auto attendant phone system helps small businesses promote a Fortune 500 company image. Reliable service providers offer a wide range of plans to suit businesses of all sizes, maintain the necessary infrastructure and offer the advanced phone system at affordable rates.

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Small Business Phone System with Advanced PBX Features

2011-01-11T12:19:00.003+05:30

Small business phone systems with advanced PBX features helps low-budget business establishments to maintain uninterrupted communication with their clients and business associates. Small businesses can thereby project a convincing business image among their customers as well as their competitors.

Advanced PBX Features for Efficient Call Management

Small business PBX phone systems have all the advanced communication features of the expensive telephone systems that big business firms have. These include auto attendant, find-me/follow-me call forwarding, voicemail, automatic call distribution, fax to email, voice to email, caller ID and more.

The auto attendant manages calls efficiently. It greets callers with recorded salutation messages and presents them with options such as dial-by-name, dial-by-extension and more. Call transfer to the right extensions is performed according to the choice opted by the callers. The system skillfully manages numerous calls coming in together and executes quick call transferring without transmitting connection busy signals. This virtual receptionist completely does away with the need to appoint call answering personnel in your office.

Enables focus on Business Functions

By implementing this phone system, your business can be proficiently managed even from overseas locations. Through its excellent find me follow me call forwarding option, calls from your main business phone numbers can be forwarded to your alternate phone numbers including cell phones and residential landlines set as extensions. Calls that are not answered within a specific number of rings are straightaway routed to the voicemail box, where callers can leave voice messages. This helps small businesses to focus on their core functions without worrying about missed calls. Voice messages forwarded to your email account enables you to respond to your customers without delay.

PBX Functions at Reasonable Charges

One of the biggest advantages of the small business PBX phone system is that all its features can be availed pf without installing expensive premise-based equipments. The service provider maintains the required hardware at their site and offers PBX functions through a hosted server using high speed Internet or telephone networks, at reasonable monthly rents.

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VoIP Enabled Hosted PBX for Small Businesses

2011-01-08T07:41:00.003+05:30

VoIP enabled hosted PBX systems are specially designed for small businesses. They are an affordable telecommunication solution that helps small business enhance their customer interface in a very sophisticated manner.

Reducing Telecom Expenses

The innovative hosted PBX system functions through an IP network. Installing the simple infrastructure is inexpensive and the small business office does not have to go in for any additional hardware at their premises. This is in contrast to the conventional phone system which is costly to set up. Efficient communication is facilitated through the existing phone line and IP network. Multiple extensions can be easily accommodated through a single phone line.

VoIP Enabled Hosted PBX with High-End Functionalities

Hosted PBX systems have capability to transfer any number of calls irrespective of location. They come with an advanced ‘find me follow me’ call forwarding feature that routes all unattended calls to your personal, residential or any other given number. If lines are busy, callers can leave messages in the voice mail box of the PBX phone system.

Provide the Best Customer Service

PBX phones have all functionalities to enrich the business communication experience. Callers to the small business office enjoy the professional interface offered by the system’s auto attendant or virtual receptionist. The auto attendant automatically greets and directs callers to the appropriate extensions. So with the VoIP-enabled hosted PBX, there is no need to employ additional call handling personnel in the small business office.

Other advancements in this phone system include call waiting, call conferencing, direct inward dialing, caller ID blocking, custom greetings, music on hold, and speed dialling. Greetings and messages can be customized to suit office hours and after.

Technorati Tags: hosted pbx, voip pbx, pbx phone systems, virtual pbx

Small Business PBX Phone Systems with VoIP Capabilities

2011-01-05T07:43:00.002+05:30

PBX phone systems with VoIP capabilities are a great way for a small business to boost its image. The PBX phone system with VoIP capabilities is the perfect solution for small businesses that cannot afford to buy or maintain expensive phone systems.

The advanced VoIP capabilities of these phone systems help a small office maintain a good communication system at highly affordable rates.

VoIP Capabilities reduce Telecommunication Expenses

The VoIP capabilities of PBX phones come with a host of advancements to reduce telecommunication expenses. As voice data is transferred through an IP network, there is no need for an expensive premise-based PBX system. All extension phone lines in the office are efficiently integrated with the support of the web interface. The service provider maintains the necessary infrastructure and charges a modest monthly charge for the service. No additional lines need to be installed and the system operates using the existing phone line and a dedicated broadband connection.

PBX Phone Systems for a Professional Image

PBX systems have a host of caller-friendly features which ensure uninterrupted communication and provide the small business office with a professional image. The auto attendant ensures that no calls are left unattended. Callers enjoy a professional interface incorporating welcome messages and voice recordings to direct the calls to the desired extensions. Call management options include dial-by-name, dial-by-extension, group dialing and zero out to live operator. In case a call goes unattended, callers can leave a message in a voicemail box. The messages are also forwarded to specified e-mail accounts.

Many Advantages for the Work Force

With the PBX phone system, incoming calls can be routed to cell and land phones, anywhere. So employees can work from the office, from home, work sites, or even when they are traveling. The small business can set up virtual offices at no additional cost. Every virtual PBX service includes integrated, hassle-free conferencing, so that employees can be got together at short notice and with minimum hassles.

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PBX Phone Systems with Advanced Telecommunication Features

2010-12-31T07:40:00.004+05:30

If you have a small business, a PBX phone system is a great way to gain a good customer base through effective communication. These phone systems come with many advanced telecommunication features that go a long way in helping a business improve telecommunication ties with its clients or customers.

PBX Phone Systems – Make Your Business Sound Big

You can deliver customer-oriented services with PBX phone systems. With their auto attendant feature, all calls are automatically attended to and greeted with professional sounding welcome messages. Callers can choose an option from a caller menu to route calls to the desired extensions without giving off any line busy signals. These phone systems can connect many calls coming in simultaneously to multiple departments or individual extension lines.

In case the expected extension line is not available, the special voice mail facilities incorporated in these systems let callers leave voice messages in the voice mail boxes of the PBX system, which can be conveniently retrieved by the user. All these advancements of the expensive PBX make your callers feel that interacting with a big corporation.

Advanced Features to facilitate Business Communication

If you are on the move or have have offices in different locations, you may not be able to stay in touch with your callers all the time. Virtual PBX systems come with special advancements to connect callers and clients all the time. With the find me follow me service, calls are automatically redirected to your personal numbers or other given numbers. You do not have to worry about missing any important business calls. In addition, the system comes with advanced telecommunication features like:

• Caller ID
• Call screening
• Music on hold
• Voicemail
• Fax mail

Save Cost

Unlike the case of traditional phone systems, PBX phone systems do not necessitate the installation of expensive hardware in your office. The PBX phone system can be integrated to your existing phone line. You can also get a dedicated local or toll free number from the service provider to further enhance your business communication prospects.

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Hosted PBX System - Connect Anywhere

2010-12-28T09:19:00.004+05:30

Installing the affordable hosted PBX system in your small office helps it to project a professional image. The hosted PBX system enables smooth and uninterrupted communication with your customers and business associates, wherever they are. This would ultimately increase your productivity, sale leads and revenue.

Stay Connected at All Times

With a hosted PBX system, you can stay connected with your callers 24/7. The system’s advanced communication features such as auto attendant, fax to email, call conferencing, voice to email, call forwarding, call waiting, caller ID and so on, makes this possible. The auto attendant manages all incoming calls competently. After greeting callers in a professional manner, the system provides them with a list of options including dial by name, dial by extension and more, so that calls are transferred to the proper extensions. This virtual receptionist manages multiple calls arriving simultaneously with outstanding efficiency and routes calls without sending out ‘line busy’ signals.

The find-me/follow-me call forwarding feature enables calls from main business phone numbers to be forwarded to alternate telephone numbers assigned as extensions. If all phone lines are busy, calls are transferred to the voicemail box, so that callers can leave messages. Voice messages are also forwarded to designated e-mail accounts as audio file attachments. In short, the hosted PBX system enables your office to connect anywhere at all times.

Reduce Telecommunication Expenses

The hosted PBX Phone System significantly reduces your telecommunication expenses by facilitating calls to local and international locations to be made at minimum charges. It offers the facility to maintain several extensions from an existing telephone connection. Even if you plan to expand your business, you would not have to incur any more expenses on your phone system. With the hosted PBX system, you can establish their business presence anywhere without setting up physical offices.

Hosted PBX System at Minimum Investment

To implement hosted PBX system in your settings, all you need is a phone connection and a dedicated broadband connection. The service provider maintains the necessary infrastructure and offers your office the service at reasonable rates.

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Hosted PBX - Hassle-Free, Low-Cost Phone System for Small Businesses

2010-12-23T08:39:00.003+05:30

An advanced telephone solution for small businesses, the hosted PBX phone system enables businesses to manage their communication requirements in a cost-effective manner. It also helps them to deliver excellent customer support services and to thereby enhance their business image.

Hassle-Free Business Communication with Hosted PBX

Hosted PBX systems are equipped with several features that help handling of business calls in a professional manner. Features like auto attendant, find me follow me call forwarding, voicemail, fax to email, voice to email, fax, call forwarding, customizable menus and call conferencing facilities allow users to manage their business calls quite effortlessly and avoid the hassles associated with call management.

The auto attendant greets callers to the office with suitable salutation messages. It provides the callers with a list of options including dial by name, dial by extension and more, so that calls are transferred to the proper extensions. This virtual receptionist manages multiple calls arriving simultaneously with outstanding efficiency and routes calls without sending out ‘line busy’ signals.

Through the sophisticated find-me/follow-me call forwarding feature, calls from main business phone numbers can be forwarded to alternate telephone numbers assigned as extensions. If all phone lines are busy, calls are transferred to the voicemail box, so that callers can leave messages. Voice messages are also forwarded to designated email accounts as audio file attachments.

Lost-Cost Phone System - Easy Installation

Additional hardware and numerous extension phone lines are required to implement conventional telephone systems. However, all hassles of installation can be conveniently avoided with PBX systems. The small business does not have to install expensive infrastructure in their premises. Just a phone line and dedicated internet connection is enough to get started with these services. The necessary equipment is maintained at the service provider’s site.

Due to the rise in demand for hosted PBX phone systems by small businesses, reliable service providers offer the hosted PBX at highly affordable rates.

PBX Phone Systems: Flexible and Expandable

2010-12-21T09:49:00.003+05:30

As your business grows, you need a flexible and expandable business telecommunication system to keep pace with it. The sophisticated PBX phone systems offer a full range of features that not only boosts your business image, but also enhances your business productivity.

PBX Phone Systems - Flexible Features for Easy Connectivity

PBX phone systems are equipped with flexible features for easy business telecommunication. Their easy call connectivity facilities let users get in touch with their clients and employees at any time and from anywhere. Using the flexible menu options, calls can be effectively directed to different departments or persons in different locations. The dial by name, dial by extension and zero to live operator features of these phone systems allow callers to reach the appropriate phone lines.

Businessmen can keep in touch with their customers even while on the move. For situations where extension phone lines are not available, the PBX systems offer the advanced find me follow me call forwarding facility. It allows all unattended calls to be easily redirected to the office number, home number or cellular phone number of the users. Some of the other flexible call management facilities of these phone systems include auto attendant, call waiting, music on hold, voicemail, fax to email service, call conferencing, call transfer and after-hours emergency service.

Expandable Phone System for Flawless Telecommunication

PBX phone systems are expandable; any number of extension lines can be easily configured to them. It is not necessary to install any additional hardware in your premise. Instead, it would need just a phone line and dedicated broadband connection, to set up multiple phone lines in a particular setting. Calls can be easily transferred through the IP-based computer networks.

With various service providers offer a wide range of facilities at affordable rates, flexible and expandable VoIP phone systems help small businesses to thrive.

Technorati Tags: pbx phone systems, virtual pbx, small business phone systems, hosted pbx

PBX Phone System with Sophisticated Call Handling Features

2010-12-18T13:01:00.003+05:30

A small business office that has a PBX phone system with sophisticated call handling features helps it stay connected to its clients from anywhere through office and non-office hours. This presents the small company with a Fortune 500 business image.

Experience Sophisticated Features at Nominal Rents

PBX phone systems come with sophisticated call handling features that are usually found in expensive conventional telephone systems. These include auto attendant, find-me/follow-me call forwarding, automatic call distribution, voicemail, fax to email, caller ID, call conferencing, music on hold, customizable-menus and more.

All these stylish features can be enjoyed without having to purchase and install any premise-based hardware. The entire system is operated by the service providers and PBX functions are delivered at nominal monthly rents using broadband Internet or telephone connections

Automated Attendant boosts Business Image

The automated attendant that the ip phone system features saves the business office the expense of employing call handling personnel. This virtual receptionist manages multiple calls arriving in unison with exceptional efficiency. It greets callers with recorded messages and presents them with a group of options such as dial-by-name, dial-by-extension, zero out to live operator and more. Based on the caller’s choice, calls are immediately diverted to the preset extensions without giving off connection busy signals. The virtual receptionist can also be customized to play information about the products and services offered by the organization, further boosting its business image.

Managing Voice and Fax Messages through E-mail

In the competitive business world, unattended customer calls can mar the office’s image. The sophisticated call forwarding option of the PBX phone system solves this issue by enabling calls to be taken on personal telephone numbers, including residential and cell phone numbers assigned as extensions. Unanswered calls are immediately transferred to the voicemail system, allowing callers to leave personal voice messages. Voice messages are also forwarded to email accounts. Even fax messages can be forwarded to e-mail accounts using this phone system

The high-tech call management features and affordability has made the PBX phone systems the preferred telecommunication system of business establishments all over the world.

Technorati Tags: virtual pbx, small business phone systems, hosted pbx, pbx phone systems

Auto Attendant - Greets Your Callers Professionally

2010-12-17T09:18:00.003+05:30

The auto attendant is an integral feature of PBX phone systems. This advanced feature is meant to greet your callers professionally and thereby improve business productivity. The system is a great advantage for small businesses to enhance their business image easily and effectively.

Impressive Professional Sounding Greetings

Pre-recorded greeting messages are a prominent feature of the auto attendant. Calls are automatically attended to and callers are greeted in a professional manner. You can program the system to deliver personalized greetings and also customize messages to suit your needs. Different kinds of greetings can be played during official hours, outside office hours, weekends and holidays. The system is flexible too, and you are free to make alterations as your business grows. The auto attendant’s professional handling of calls makes your business sound like a big corporate.

Meeting Caller Needs

The auto attendant is programmed to help call routing. Informational or directional messages guide your callers to forward calls to the desired extensions. Callers can select extensions to reach particular employees or departments using the menu of options they are presented with. These include dial by name, dial by extension or zero-out to live operator.

The auto attendant can handle multiple calls coming in simultaneously without giving off ‘line busy’ signals. If lines are busy, callers are directed to the voicemail system where they can leave voice messages and these are also forwarded to e-mail accounts. Unattended calls are also forwarded to designated personal numbers, including landlines and cell phones. All this helps customer needs to be dealt with promptly.

Auto Attendant - Benefits

• Professional greetings help to improve your business image
• You do not have to employ a live receptionist to deal with phone calls
• You can save the time you would have to spend to take and direct calls
• Eliminates busy signals
• Responds to all incoming calls and connects them to the appropriate extension within your organization
• Improves customer service
• Reduces caller on-hold time

Your existing phone line and a broadband connection are all you need to set up the VoIP phone system in your small office. You can easily add on more lines to suit your needs and set up virtual offices in other locations without having to change your existing phone number with this system.

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VoIP Phone Systems at an Affordable Price

2010-12-14T07:53:00.003+05:30

Budding business organizations that are determined to modernize their telecom system can opt for VoIP phone systems. Implementing VoIP phone systems help small business entities to enjoy sophisticated communication features at an affordable price. This helps them respond to their customers and business associates in quick time, significantly enhancing their business image.

VoIP Phone Features at Affordable Monthly Rents

VoIP phone systems are configured with high-tech call handling features that are normally found in expensive premise-based conventional telephone systems. These include automatic call distribution, call conferencing, auto attendant, find-me/follow-me call forwarding, voicemail, voice to email, caller ID, music on hold, custom menus and so on. In contrast to traditional phone systems, all these communication capabilities can be enjoyed without investing in complex networks, hardware and software. The VoIP phone service providers maintain the required hardware at their premises, and offer all functionalities through a hosted server using broadband Internet and a dedicated telephone connection at affordable monthly charges.

Automated and Live Person Call Answering

VoIP phone systems support organized call management. The auto attendant manages incoming calls with recorded greetings. For routing calls to extensions, conference rooms, groups, mailboxes and call queues, callers are allowed to choose from a menu of options. The system manages calls arriving altogether with incomparable efficiency. Apart from the auto attendant, this phone system also supports live person call answering in which a telephone number can be set to ring a specific extension initially or a group, simultaneously or sequentially.

Extended Customer Service

VoIP phone systems facilitate answering of official calls outside your corporate office. The innovative call forwarding feature allows customers to reach you on your personal numbers, including cell phones and residence landlines assigned as extensions. This feature also helps your workforce to work from preferred sites, and this remarkably increases their efficiency and business productivity. Utilizing a broadband connection such as DSL, Cable or FIOS, they can easily become an extension of your enterprise phone system.

Further, these telephone systems reduce all odds of missed calls. Unanswered calls are promptly routed to the voicemail system so that callers can leave voice messages. The PBX phone system also forwards voice messages to your email account, enabling you to take business decisions even while traveling. New message arrivals are instantly alerted on your cell phone.

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Auto Attendant - Creates A Professional Caller Interface

2010-12-09T10:54:00.004+05:30

An efficient telecommunication system is highly essential for all business organizations to create a professional caller interface. The high-end automated attendant feature of modern VoIP PBX systems is a sophisticated solution that helps small business offices maintain uninterrupted communication with their clients. The auto attendant manages all incoming calls skillfully and performs instant call routing through business as well as after-business hours.

Auto Attendant – Efficient Call Management

The auto attendant provides the same kind of communication interface your callers encounter when they call a big corporate office. This virtual receptionist greets callers with professionally recorded welcome messages. To get connected with a particular department or person, they are allowed to select from a menu of options including dial-by-name and dial-by-extension. Based on the caller’s choice, calls are quickly transferred to the appropriate extensions. Calls arriving simultaneously are handled without transmitting busy telephone connection signals. All this gives your small business the image of a well-established business group. The major features of a VoIP auto attendant include:

• 1-to-5 digit extensions
• Do not disturb
• Find-me/Follow-me call forwarding
• Dial by department
• Music on transfer
• Voicemail to email

Incomparable Benefits

The auto attendant allows you to answer important business calls even when you are not in your office. It can easily transfer calls to an office line, cell phone, home landline or a VoIP phone. This feature offers your employees a lot of flexibility as they can work from home or other locations. The virtual receptionist eliminates all possibilities of missed calls. Calls that are unattended in any of the extensions are directly routed to the voicemail system, allowing callers to leave voice messages. The automated attendant also offers additional benefits such as:

• Improves customer service
• Eliminates busy signals
• Transfer calls without need for a live receptionist
• Reduces caller on-hold time
• No equipment to buy, install or maintain

Easy to Configure

Through its finest and professional caller interface, the auto attendant helps to improve your business communications at reduced costs. A reliable VoIP PBX service provider would help you configure the auto attendant system to suit your specific communication requirements, and offers the service at an affordable monthly rent, as well as timely upgrades and maintenance services.

Technorati Tags: auto attendant, virtual pbx, hosted pbx, pbx phone systems

VoIP Phone Systems - Stay Connected with Your Customers

2010-12-07T07:37:00.004+05:30

VoIP phone systems help you enjoy uninterrupted communication and stay connected with your customers at all times. The systems have numerous, user-friendly call management features found in sophisticated conventional phone systems. Their affordability has made them the ideal choice for businesses of all sizes.

Find Me Follow Me Call Forwarding

As a small business owner, you would have to travel around to build up your business. Staying in touch with your callers and employees may seem impossible. Luckily, the VoIP phone systems come with many advanced features to communicate with customers even while on the move.

The advanced find me follow me call forwarding feature connects unattended calls to designated alternate numbers, like that of your cell phone or home landline. This means that calls from your customers can be routed to you wherever you are. So you do not have to worry about missing important business calls when you are away from your office on business.

Additional Call Management Features

VoIP phones systems offer an excellent telecommunication system to deal with customers. Callers to the office are greeted professionally and efficiently routed to the desired extensions. If several calls arrive simultaneously, the auto attendant manages them without giving off line busy signals. So customers and clients get the impression that they are dealing a big firm.

The VoIP PBX system functions through a web-based interface. So innumerable extensions can be added or removed without the need to install additional phone lines at your settings. All you need is a single phone line and a broadband connection (DSL, Cable, or FIOS) to set up the system.

Flexibility to Work from any Location

The broadband connection gives you greater flexibility to work from any location. Calls can be easily connected to any distant location. Going in for a VoIP phone systems through a reliable service provider offers your business every opportunity to stay connected with your customers at all times.

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Affordable PBX Phone System for Your Small Business

2010-12-04T07:48:00.003+05:30

If you are looking to cut down your telecommunication expenses of your small business office, the affordable PBX phone system is an ideal option. The system helps reduce your telecommunication expenses as well as provides professional customer service to improve your business productivity. This advanced phone system comes with a host of user-friendly features.

Manages Business Calls Efficiently

A PBX phone system’s auto attendant feature does away with the need to employ a live receptionist. The auto attendant handles all incoming calls with professional sounding messages and takes calls during business and after hours. Using interactive voice messages, it efficiently directs calls to the desired extensions.

The PBX phone system eliminates the possibilities of missed calls. Unattended calls are automatically directed to assigned phone numbers, which could be cell or mobile numbers. If the person is not available at any of these numbers, the call is directed to voicemail. The system can also receive your fax messages.

Convenience of Web Interface

As PBX services are hosted, you can save on your expenses that would have to be spent on setting up premise-based PBX equipment. The service provider manages the phone service. This feature-rich phone system functions through a web-based interface. All you need to set it up in your small business office is the existing phone line and a broadband connection. If you need to add more extensions in your telecommunication system, you can get it done without installing additional phone lines.

Reduced Calling Rates

As calls are made over the Internet, calling rates are comparatively low. Besides, many service providers offer toll free numbers and local phone numbers. The local numbers help you expand your business to other cities as calls to these places will be charged only local rates. Toll free and local phone numbers help you target specific markets.

Most service providers offer PBX phone services at affordable monthly rates.

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Auto Attendant - A Good Alternative for Live Receptionists

2010-11-30T08:27:00.003+05:30

Employing additional personnel for call management is an effective but sometimes unaffordable option for small businesses. A very feasible solution is for them to go in for a VoIP phone system with the auto attendant (virtual receptionist) feature. A good alternative for live receptionists, the virtual receptionist effectively manages all calls.

Auto Attendant - Functioning Like a Live Receptionist

Some of the important features of the auto attendant include:

• Attends calls professionally – The auto attendant is programmed to deliver the best customer service. It greets callers professionally. When calls are made to your office, callers are welcomed with pleasing, professional sounding greetings. These messages can be personalized to suit business hours, after-business hours and holidays.

• Routes calls efficiently – Callers need to reach the proper extensions. The virtual receptionist comes with special call forwarding features to accomplish this. Callers are presented with a menu of options to route calls, which includes dial by name, dial by extension and zero-out to live operator. The interactive voice responses help them reach the right person or department. The virtual receptionist can handle several call arriving simultaneously with ease.

• Round-the-clock Service – VoIP phone systems ensure that you do not miss any important business calls. If you are not available in your office, callers are directed to the voice mail boxes of the phone system where they can leave voice messages. Calls are also forwarded to pre-assigned personal email accounts. When you are on the move, calls are redirected to designated cell phones, home phones or other personal numbers. You can therefore keep in touch with your callers all the time.

Auto Attendant – Cost-saving Feature

The auto attendant that is a good alternative for a live receptionist is a cost-saving feature of the VoIP phone system. A small business office using this telecommunication solution can save the expense of employing a real receptionist. With advanced call management features facilities like direct inward dialing (DID), call conferencing, caller ID, call waiting, call queuing, call screening, call transfer and other user-friendly features, VoIP phone systems offer streamlined telecommunication solutions for small business offices.

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Feature-Rich Hosted PBX Services for Small Offices

2010-11-25T08:49:00.003+05:30

Feature-rich hosted PBX services are specially designed to meet a firm’s growing business needs and boost their professionalism. The advanced phone system helps small offices to project an enhanced corporate image.

The hosted PBX telephone system has state-of-the-art call management features that are usually found in the expensive premise-based phone systems of big companies. These include call conferencing, voicemail, call forwarding, voice to email, call waiting, fax to email, caller ID, auto attendant, music on hold and so on.

Improve Efficiency with the Hosted PBX Phone System

Incoming calls can be easily and efficiently managed with hosted PBX services. The virtual receptionist auto attendant greets them with appropriate business salutations and presents them with a menu of options including dial by name, dial by extension and more. According to the option chosen by the caller, calls are instantly transferred to the exact extensions. It efficiently manages several calls incoming together and performs call routing without transmitting connection busy signals. Thus the system eliminates the need for additional reception staff in your office.

Do Away with Missed Calls Hassle

Calls that remain unanswered in the extensions are instantly directed to the voicemail system, enabling the callers to leave voice messages. This innovative feature helps businesses to focus more on core business activities without being concerned about missed calls during business hours. Voicemails are also forwarded to email accounts, so that instant responses can be sent to your clients or business associates immediately.

Enjoy Feature-rich PBX Services at Economical Charges

To make the most of the feature-rich virtual PBX services, small offices do not need to purchase and install any expensive onsite equipment. The service providers maintain the required hardware at their site and PBX services are offered to businesses at economical monthly charges using broadband Internet or telephone networks.

Technorati Tags: hosted pbx, virtual pbx, small business phone systems, pbx phone systems

Small Business Hosted PBX VoIP System

2010-11-22T13:26:00.002+05:30

An affordable communication system is very essential for a business to get going and to enhance its prospects. A hosted PBX VoIP system helps small businesses improve their business communications and thereby, their customer base.

Reduce Your Calling Rates and Installation Charges

A hosted PBX system comes with simple infrastructure and much lower installation expenses than conventional phone systems. You don’t have to install additional hardware or software in your settings. Just a dedicated phone line and a broadband connection is enough to get started with the service. The web interface also allows numerous extensions. Multiple calls can be routed simultaneously to any extension without callers being stumped by busy signals. The PBX VoIP system uses a broadband Internet connection for call routing. Along with toll free and local numbers, this goes to greatly reduce call rates.

Hosted PBX VoIP System - Impressive Features

When business is in the start up stage, small businesses want to project a good image. A VoIP phone system can help this objective greatly with its wide range of advanced call management features that are designed to impress callers.

The phone system’s auto attendant welcomes callers with pre-recorded business greetings. Interactive voice messages help to transfer calls to the exact extensions, as desired by the caller. In case calls are unattended, they will be directed to voicemail boxes, in which the callers can leave messages. Hosted PBX phone systems are also equipped with advanced call management features such as:

• E-mail fax service
• Call forwarding
• Direct inward dialing
• Call waiting
• Call conferencing
• Caller ID
• Custom greetings
• Music on hold
• Speed dialing

Sophisticated System at an Affordable Monthly Fee

Small businesses get these innovative call management features at no extra cost. All that they need to pay for the hosted PBX VoIP system is an affordable monthly fee.

PBX Phone System: Fit for Your Small Business Needs

2010-11-20T09:50:00.003+05:30

An efficient and affordable telecommunication communication system is essential for any growing business enterprise. Today, this has become possible with the emergence of the PBX phone system. It is a great option, especially for small firms, that are seeking to create a corporate image in the big business world.

Win Steady Stream of Loyal Customers with PBX Phone System

A virtual PBX phone system would be a great investment for your small business setting. Its advanced call handling features can contribute a lot in the promotion of your business and thereby help to generate more profits.

The high-end PBX phone system comes with all the advantages of an expensive traditional phone system. The PBX phone system has an array of advanced call management features including auto attendant, automatic call distribution, find me follow me call forwarding, voice mail, call conferencing, call waiting, voice to email, fax to email and so on.

The auto attendant receives all calls with professional welcome messages and provides callers with options such as dial-by-name, dial-by-extension and more. It transfers calls to extensions as requested by the caller, manages numerous calls efficiently without sending out connection busy signals. Calls remaining unanswered are routed to the voicemail system, where the callers can place voice messages, which are sent to your email account. The find me follow me call forwarding option transfers calls to designated telephone numbers.

All these features enable you to manage your business from other locations and concentrate on business functions without worrying about missed calls.

Curtail Expenses with the PBX Phone System

Further, the PBX system needs just a single dedicated phone line and broadband connection to get started. Since the system is managed from the service provider’s premises, your small office does not have to make any heavy investment to set it up. You only have to pay an affordable monthly rate for the services you use.

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Office Phone System with Features of a Conventional PBX

2010-11-18T08:29:00.003+05:30

All businesses look for cost-effective telecommunication solutions. The hosted PBX (Private Branch Exchange) phone system helps users enjoy all the functionalities of a conventioanl phone system at minimum cost.

Auto Attendant to Track Calls

The auto attendant is an integral part of the hosted PBX office phone system. It handles all incoming calls in a professional manner. Other features include fax to email, call conferencing, voice to email, call forwarding, call waiting, caller ID and so on. You can even record your own personalized messages on the system so that you do not miss out on any prospective calls.

Advantages over Conventional PBX

A conventional PBX needs two networks – one for data and the other for voice. It shares and manages several phone lines within a company and redirects incoming calls to specific extensions. However, modern PBX phone systems work on Internet Protocol (IP) networks only. This brings down administrative costs and eases network management.

Expensive conventional PBX systems are usually deployed in bigger organizations. Fortunately, a virtual PBX office phone system with all its exclusive features helps small businesses to project a bigger corporate image. It has advanced call routing features including dial by name, dial-by-extension, group dialing, and ‘zero out to live operator’. As with the conventional PBX system, small office phone systems also offer advanced call management features including caller ID, call screening, find me follow me call forwarding, music on hold, call transfer, voicemail and fax mail.

The PBX phone system also cuts down on telephone expenses. You can make calls to local and international locations at minimum charges. Numerous extensions can be maintained from an existing telephone connection and business can be expanded without making any additional investment. This virtual telephone system enables offices to establish their business presence anywhere without setting up physical offices.

Approach Reliable Service Providers

To enjoy all the features of the modern hosted PBX system, approach a good service provider who would offer the service at affordable rates.

Technorati Tags: small office phone system, hosted pbx, pbx phone systems, virtual pbx

Right VoIP PBX Phone System for Your Small Office

2010-11-12T13:46:00.004+05:30

By equipping your small business office with the right VoIP PBX phone system, you can maintain continuous communication with your customers and other business contacts. This helps your small business project a professional corporate identity and stay competitive.

Right Telephone System for Your Small Business Office

A VoIP PBX phone system provides an assortment of benefits for small business offices. Its web interface helps to maintain numerous extensions from a single telephone connection. Therefore your business can be expanded without making additional investment. Outbound calls to local and overseas sites can be made at economic rates, significantly reducing your telecommunication expenses. Using virtual phone numbers, your business presence can be established anywhere without setting up any physical infrastructure. Besides, even if your business location is changed, you can use the existing telephone numbers to communicate.

Benefit From Exceptional Communication Functionalities

Small office VoIP phone systems possess all the sophisticated call handling features that are found in the pricey phone systems of big companies. These include auto attendant, voicemail, find-me/ follow-me call forwarding, voice to email, call waiting, fax to email, automatic call distribution, music on hold and more.

The auto attendant professionally answers incoming calls and presents callers with a menu of options including dial-by-name, dial-by-extension and more. Based on the option selected by the callers, calls are routed to the right extensions. It efficiently handles several calls incoming together.

Calls to your official numbers can be answered on your personal landlines and cell numbers assigned as extensions using the stylish call forwarding feature. Unanswered calls are instantly routed to the voicemail system, and voice messages are also forwarded to your email account. All these features help your business to be managed from different locations.

Reasonable Operation Cost

Setting up the VoIP PBX phone system in your small office can be done without installing costly on-site hardware. The required equipments are maintained at the service provider’s site and PBX functions are offered using broadband Internet or telephone networks at reasonable monthly charges.

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Hosted VoIP Small Business Phone Systems

2010-11-09T08:47:00.003+05:30

Hosted VoIP phone systems are a great means for small business enterprises to improve their productivity through enhanced business communication. These small business phone systems offer a host of sophisticated call management features and functionalities at very affordable rates.

Benefits of Hosted VoIP Phone Systems

Hosted PBX systems are specifically tailored to help small businesses grow exponentially. Some of the advantages of implementing these advanced phone systems include:

• Lower overheads – As the phone system is entirely hosted, there is no need to maintain additional PBX equipment in your small business office. The phone system functions from the service provider’s premise through a web-based interface

• Low operation cost – There are no additional operational expenses associated with installing PBX phone systems. You need to pay only a reasonable monthly charge for the services you utilize.

• Easy to install – The service provider sets up the system in your office and maintains the necessary infrastructure.

• Versatility – PBX systems offer you convenience to operate your business from anywhere, even when you are on the go.

• Better scalability – Any number of phone lines can be added on to suit your needs.

Project a Big Business Image

With a VoIP phone system in place, your small firm can project a big business images to impress customers. The system comes with advanced call management features. Callers are greeted professionally by the auto attendant that also routes calls with remarkable efficiency. All other advancements seen in an expensive PBX system like call waiting, voicemail, speed dialing, groups, conference rooms and call queues are an integral part of these advanced small business phone systems, and give callers the impression that they are dealing with a big corporate.

To implement the hosted VoIP phone systems in your small business office, there is no need to undergo hectic installation processes. All that is needed is the existing phone line and an Internet connection to get started. The service provider maintains the necessary infrastructure and offers this hosted telecommunication solution at an affordable monthly charge.

Hosted PBX Systems - Allow Your Employees Work From Anywhere

2010-11-03T12:36:00.003+05:30

As you expand your small business, you would have to run offices in multiple locations or keep traveling for business needs. At the same time, staying connected to your clients and employees is vital. The advent of hosted PBX systems has made this very easy. The state-of-the-art technology that these systems use allows your employees to work from anywhere and keep in touch with you and your customers all the time.

Hosted PBX Systems with Web Interface

A hosted PBX phone system connects all your offices and employees. All that is necessary to set it up is a phone line and a broadband Internet connection (DSL, Cable, or FIOS). The web interface makes it possible to expand phone lines to connect to your employees wherever they are. Moreover, all this can be done using just one phone number.

Call Forwarding for Greater Geographical Flexibility

With the hosted PBX system, it does not matter whether you or your employees are in the office or on the move. This telecommunication system comes with advanced functionalities that ensure that you can communicate with them all the time and do not miss any important calls. The innovative ‘find me follow me’ call forwarding call forwarding service ensures that incoming calls are efficiently routed to your employees - wherever they are. The PBX system also ensures that they can conveniently answer calls from their cell phones or home phones.

The voice mail system notifies you about messages waiting to be retrieved. All voice messages are also instantly emailed in .wav audio file format, which enables you conveniently retrieve them from anywhere.

Establish Your Local Presence

Hosted PBX service providers offer local phone numbers in various destinations. This allows you establish your business presence in far off locations without being physically present there. Finally, hosted PBX system features like auto attendant, caller ID, call screening, call transfer, music on hold, voicemail and fax mail give your firm a Fortune 500 image.

VoIP Phone Systems - Make Communication Easier

2010-10-29T13:32:00.005+05:30

An intuitive telecommunication interface can make communication easier in a business enterprise. For this, most of the business enterprises now prefer using VoIP phone systems. These come with advanced features and high-performance capabilities which make the telecommunication within and outside your office more convenient.

Advanced Features for Flawless Business Communication

In a VoIP phone system, voice data is transferred into digital signals through the support of a web interface. There is a voice activated auto attendant feature integrated to the system, which makes the communication easier. Callers can hear professional sounding greetings on making calls to your office. Further, through interactive voice responses, calls will be directed to the appropriate extension lines. Their intuitive portal interface helps to connect the calls to mailboxes, groups, conference rooms, call queues, or unlimited depths of additional auto attendants.

In addition to these, there are live person answering systems integrated to the VoIP phones. In this case, there will be office staff or other personnel to answer the incoming calls.

VoIP Phone Systems - Connect Your Offices in Multiple Locations

The VoIP PBX phones function as integrated systems for all your offices in remote locations by networking multiple phone lines together. Any unattended calls are redirected to the given personal cell numbers or home phone numbers. As per their needs, callers can choose from diverse menu options such as dial by name, dial by extension, 1-4 digit extension numbering, group dialing and zero-to-live operator to reach the required extensions without any delay. Altogether, you can give a cutting-edge look for your business with the sophisticated functionalities of these advanced phone systems.

How to Get Started

With your existing phone line and a broadband connection, you can easily get started with this phone service. You need pay only for the service you utilize from the service providers.

VoIP PBX Systems for Home Offices

2010-10-27T07:33:00.003+05:30

VoIP PBX systems are ideal telecommunication solutions for home offices and other small business enterprises. These let you enjoy greater benefits in terms of reduced expenses and enhanced functionality. VoIP phones are a great means for budding businesses to enjoy advanced telecommunication features, all at affordable rates.

Beneficial Features for Home Offices

A VoIP PBX system can convert all analog voice signals into digital data packets in real time. Calls are made with the support of the web interface. Therefore, voice and data transfer will be prompt and accurate. However, you can get started with VoIP services at limited investment. As all calls are transferred over the internet, you need not deploy any additional equipment at your settings.

By switching to VoIP phones for your home offices, you can gain greater benefits which include:

• Improve customer satisfaction
• Create a bigger business image
• Reduce your telecommunication expenses
• Provide better customer service
• Obtain great telecommunication features
• Reduce long distance call rates

VoIP PBX Systems Offer Greater Mobility

VoIP services even offer greater mobility for business travelers moving around for business affairs. You can conveniently manage the calls coming to your home offices even when you are traveling around. Call redirecting features like find me follow me service direct calls to your cell or other personal numbers when you are not available at your office. This will help you stay connected with your clients and employees all the time.

Impressive Call Management Functionalities

Like any other expensive PBX system, you can create call queues and groups, view call detail records and billing information, listen to and delete your voicemail, and upload music on hold with the VoIP PBX phone systems. In addition, advanced call management features such as auto attendants, virtual receptionist, caller ID, call transfer, call screening, dial by name and dial by extension features are always integral to these sophisticated phone systems.

In short, VoIP PBX systems are best suited for home offices struggling to find a telecommunication system that is affordable and effective for their business.