SiTs - News

New Support for Managed Clients

Darren McCarthy — Fri, 04 Nov 2011 20:08:17 GMT

We are adding new support for the Windows Update Management Service.

From today 4th November 2011 we are now supporting the updates to SQL Server.

Stafford IT Services Help Desk is back!

Darren McCarthy — Thu, 25 Aug 2011 14:06:25 GMT

After a long outage to reset the user interface and purge all the old data we will be sending out new passwords and logon details to all our clients shortly.

The helpdesk is available on the following URL:

http://hdesk.carefreesupport.co.uk

This is for all our products and services.

You can also e-mail directly to the helpdesk on the following addresses:

support@carefreesupport.co.uk for all the PC and networking issues

billing@carefreesupport.co.uk for all your billing issues

support@carefreemail.co.uk for all your e-mail issues

Last on-site telehone server

Darren McCarthy — Fri, 11 Feb 2011 22:33:00 GMT

We switched off the last on site telephone server today. We have finished the migration to 100% cloud based services.

Enjoy!

Change in Telephone Number

Darren McCarthy — Tue, 08 Feb 2011 12:19:00 GMT

Please note that there is a change to the telephone number.

Our new number is:

01785 878313

Migration of DNS Servers

Darren McCarthy — Sun, 30 Jan 2011 20:15:00 GMT

All the Stafford IT Services primary DNS servers will be migrating from NS1 to NS3 over the next few weeks. For those users who host DNS with us this work will be handled for you. For those who do not host DNS with us then we will send out notifications when you must change.

Thanks

New Help Desk

Darren McCarthy — Fri, 31 Dec 2010 09:54:48 GMT

As our final post of the decade we would like to share with you the new help desk.

The new helpdesk which is part of a suite of tools recently purchased to host support, WebMail (standard mail + Free accounts) and the new web stats tools coming in 2011.

The new help desk replaces the forums on this portal. All users should now have now been sent user logon details for the new system. The forums will be slowly removed from this site.

During the later half of 2011 we intend to remove Community Server as hosting portal which has served Stafford IT Services over the past 5 years.

Christmas Opening Times

Darren McCarthy — Tue, 21 Dec 2010 08:20:00 GMT

We are closed over the following days:

22nd December 2010 thru 5th Jan 2011.

We thank you all for your custom during 2010.

Regards,

The Stafford IT Services Team.

New Wiki Post on Backup Service

Darren McCarthy — Mon, 01 Nov 2010 14:02:00 GMT

We have made some changes to the Backup Services. In particular the permitted file extensions.

See the following URL:

http://www.staffordit.co.uk/wikis/techtips/file-types.aspx

VoIP Call Charges Increase

Darren McCarthy — Fri, 01 Oct 2010 15:23:00 GMT

Due to increases in charges from suppliers we can no longer hold back from increasing VoIP call charges. From 1st Oct all line rental packages will increase and from 1st Nov call charges will be increasing.

Line Rentals (with the inclusive land line calling options) will no longer include a free DID and this cost will now be shown as an extra line item on your bill. Please contact us if you no longer wish your DID.

All DID number rental charges will be increased by £1.

Domain Changes

Darren McCarthy — Thu, 30 Sep 2010 08:43:37 GMT

We are in the process of changing domain names which is the final part of our rebranding exercise. Our primary domain name will be changing from:

stafford-itservices.co.uk –> staffordit.co.uk

This also means that our e-mail address will be changing but don’t worry the old ones will continue to function.

New Frontpage

Darren McCarthy — Mon, 06 Sep 2010 21:22:54 GMT

We thought that we should show off all the new product logos that you will start to see on all the literature. So we have built them right into the new homepage.

Enjoy

Extra Bandwidth Deployed

Darren McCarthy — Mon, 30 Aug 2010 13:46:30 GMT

Some of customers have mention to us that the Stafford IT Services web site has been loading quite slowly. So over the band holiday we have deployed extra bandwidth to our web site so it should now run a lot quicker.

Brand New FaceBook Site

Darren McCarthy — Sun, 01 Aug 2010 18:31:33 GMT

Our brand new facebook site can be found here.

This new page gives you a way to follow Stafford IT Services on Facebook. You will still get all the great posts from Stafford IT Services.

Enjoy!

New Avast Products

Stafford IT Services Online: News — Mon, 14 Jun 2010 13:13:23 GMT

New Partnership with Avast...(read more)

New Partnership with avast!

Darren McCarthy — Mon, 14 Jun 2010 13:01:15 GMT

We have joined forces with avast! to provide you with the best Anti-Virus solutions in the marketplace today.

“avast! won a VB100 award in Virus Bulletin’s test on the new Microsoft 2008 Server R2, detecting all in-the-wild viruses.

Test labs at Virus Bulletin, an independent publication focused on computer security, examined avast! Antivirus Server 4.8, the antivirus product for securing businesses networks, “These results show that avast! is more than just a product for home users, it is also a great solution for business,” said AVAST Software CEO Vince Steckler.

avast! received high performance marks against the traditional industry heavyweights, despite it being an older product. The only reviewer disappointment was in not being able to test the upcoming 5.0. “Clearly version 5 includes some significant improvements in more than just the GUI design,” wrote Virus Bulletin’s John Hawes. The new avast! 5.0 Server edition will be available later this year.

In addition to virus detection capabilities, avast! scored high for its speed and use of system resources. “Scanning speeds were pretty zippy though, and both file access lag times and RAM consumption very light indeed,” wrote Mr. Hawes. avast! was one of the three of the 33 tested programs to increase CPU demands by less than a 22 percent during heavy file access testing.”

We are slowly adding the products to the online shop where they are available at great starter prices.