Social Media Analysis

Software Updates, 25 May 2012

Thu, 24 May 2012 09:03 GMT

Recently announced software updates:

Gnip
Filter by Twitter bio.
mBLAST
mPACT Pro: new sentiment analysis report, updates to other reports.
Netvibes
Tab Wizard.
Polecat
MeaningMine: wordlists (search within a search), export to Excel, map view, UI.
Teezir
Webcare 2.1.1: UI and performance improvements.
Traackr
Geo-targeted influencer search.
Visible
Bitly integration and analytics, sentiment analysis for Chinese, Japanese, Korean and Portuguese languages, UI.

Upcoming Events, 25 May 2012

Thu, 24 May 2012 09:01 GMT

30 May - Attensity webinar, Real-Time Social Media Analytics at EMC, 2:00 PM EDT (GMT -4). With Keith Paul.

31 May - Dachis Group webinar, Six Steps to Launching an Employee Advocacy Program, 2:00 PM EDT (GMT -4). With Dion Hinchcliffe.

4–8 June (Dublin) - ICWSM 12

7–8 June (Baltimore) - Vocus Users Conference

7 June - Crimson Hexagon webinar, Becoming a Social Media Measurement Organization, 1:00 PM EDT (GMT -4). With Susan Etlinger.

7 June - Radian6 webinar, From Boring to Story: How to Make Your Content Rule, 2:00 PM EDT (GMT -4). With Ann Handley.

9–12 June (Dalian, China) - Sentiment Analysis for Asian Languages

11 June (Frankfurt) - Social CRM

12–13 June (Boston) - Text Analytics Summit

13 June - NetBase webinar, The Elephant in the Room: Social Media and Revenue, 2:00 PM EDT (GMT -4). With Susan Etlinger.

19 June (Frankfurt) - Attensity conference, Socialytics 2012

20 June - Our Social Times webinar, The Emotion of Social: How to Identify and Reward True Advocates, 11:30 AM EDT (GMT -4).

21–22 June (Boulder, CO) - Gnip conference, Big Boulder

18 July - NetBase webinar, Social Media and Innovation, 2:00 PM EDT (GMT -4). With Nick Webb.

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

26 September (Brussels) - Social CRM

24 October (London) - Social Media Marketing

29 November (Paris) - The Social Customer

Recorded Future Raises $12M Series C

Thu, 24 May 2012 05:00 GMT

Recorded Future announced that it has received $12 million in new funding from Balderton and Google Ventures. via TechCrunch

The company is offering previews of its upcoming major release.

SMA: Recorded Future

Oracle Buys Vitrue

Wed, 23 May 2012 04:30 GMT

Oracle announced that it has entered an agreement to acquire Vitrue. According to TechCrunch, the deal is valued at $300 million.

Fizziology Rates Social Impact of TV Shows

Tue, 22 May 2012 12:06 GMT

Fizziology announced SocialDensity, a research service that analyzes the social media impact of television shows for buyers and sellers of TV advertising.

SMA: Fizziology
press release

Dachis Group Tracks Employee Advocacy Online

Tue, 22 May 2012 12:00 GMT

Dachis Group launched Employee Insight, a software and service package designed to help clients measure and encourage employee advocacy.

New Papers, 22 May 2012

Tue, 22 May 2012 02:31 GMT

Recently released research and white papers:

The Future of Sharing (PDF), Beyond
Know Your Brand: A Guide to Understanding Your Brand via Social Media, Brandwatch
Q1 2012 Global Brands Report, General Sentiment

Software Updates, 18 May 2012

Thu, 17 May 2012 09:26 GMT

Recently announced software updates:

FullContact
Business contact information.
Synthesio
Unity Engagement Platform: Lithium communities integration.

Upcoming Events, 18 May 2012

Thu, 17 May 2012 09:26 GMT

22 May - Telligent webinar, What’s social media got to do with customer service, Noon EDT (GMT -4). With Kate Leggett, Lewis Simons, and Brendan Cosgrove.

4–8 June (Dublin) - ICWSM 12

7 June - Crimson Hexagon webinar, Becoming a Social Media Measurement Organization, 1:00 PM EDT (GMT -4). With Susan Etlinger.

7–8 June (Baltimore) - Vocus Users Conference

9–12 June (Dalian, China) - Sentiment Analysis for Asian Languages

11 June (Frankfurt) - Social CRM

12–13 June (Boston) - Text Analytics Summit

13 June - NetBase webinar, The Elephant in the Room: Social Media and Revenue, 2:00 PM EDT (GMT -4). With Susan Etlinger.

19 June (Frankfurt) - Attensity conference, Socialytics 2012

20 June - Our Social Times webinar, The Emotion of Social: How to Identify and Reward True Advocates, 11:30 AM EDT (GMT -4).

21–22 June (Boulder, CO) - Gnip conference, Big Boulder

18 July - NetBase webinar, Social Media and Innovation, 2:00 PM EDT (GMT -4). With Nick Webb.

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

26 September (Brussels) - Social CRM

24 October (London) - Social Media Marketing

29 November (Paris) - The Social Customer

NASDAQ OMX Launches Media Intelligence Platform

Tue, 15 May 2012 08:10 GMT

NASDAQ OMX launched Media Intelligence, a monitoring and analysis platform for public relations and investor relations. The result of the company's acquisition of Glide Technologies in October 2011, the platform covers both traditional and social media content.

Social Media Monitoring Review 2012

Mon, 14 May 2012 05:39 GMT

TechMediaNetwork reviews Alterian SM2, Beevolve, Brandwatch, Collective Intellect, Lithium, Radian6, Sysomos, Trendrr, uberVU, and Viralheat.

Software Updates, 11 May 2012

Thu, 10 May 2012 09:04 GMT

Recently announced software updates:

Brandwatch
Threshold-based alerts.
eCairn
UI (community tab, dashboard, reporting), Twitter firehose, Facebook Page analytics.

Upcoming Events, 11 May 2012

Thu, 10 May 2012 08:56 GMT

22 May - Telligent webinar, What’s social media got to do with customer service, Noon EDT (GMT -4). With Kate Leggett, Lewis Simons, and Brendan Cosgrove.

4–8 June (Dublin) - ICWSM 12

7–8 June (Baltimore) - Vocus Users Conference

9–12 June (Dalian, China) - Sentiment Analysis for Asian Languages

11 June (Frankfurt) - Social CRM

12–13 June (Boston) - Text Analytics Summit

13 June - NetBase webinar, The Elephant in the Room: Social Media and Revenue, 2:00 PM EDT (GMT -4). With Susan Etlinger.

20 June - Our Social Times webinar, The Emotion of Social: How to Identify and Reward True Advocates, 11:30 AM EDT (GMT -4).

21–22 June (Boulder, CO) - Gnip conference, Big Boulder

18 July - NetBase webinar, Social Media and Innovation, 2:00 PM EDT (GMT -4). With Nick Webb.

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

26 September (Brussels) - Social CRM

24 October (London) - Social Media Marketing

29 November (Paris) - The Social Customer

New Papers, 8 May 2012

Tue, 08 May 2012 07:00 GMT

Recently released research and white papers:

Creating Usable Customer Intelligence from Social Media Data: Network Analytics meets Text Mining (PDF), KNIME
The Guide to Social Media Monitoring, Radian6

Five Social Media Standards Topics that the Conclave Is Working On

Sun, 06 May 2012 21:49 GMT

Companies selling social media measurement should be following this effort. The five (eight?) topics: content sourcing, impressions and reach, engagement, influence and relevance, opinion and advocacy.

Software Updates, 4 May 2012

Thu, 03 May 2012 10:30 GMT

Recently announced software updates:

Dinamize
Livebuzz: SlideShare coverage, Foursquare activity reports, tag filtering, UI, admin.
MutualMind
YTD recap.
uberVU
Signals: automatically detect trending stories, influencer mentions, spikes.

Upcoming Events, 4 May 2012

Thu, 03 May 2012 10:30 GMT

4 May - Simplify360 webinar, How To Conduct A Social Media Audit of Your Brand, 10:30 AM IST (GMT +5:30).

8 May (New York) - Sentiment Analysis Symposium

9 May - Our Social Times webinar, The Science of Social: How to Analyse & Optimise Your Campaigns to Increase ROI, 11:30 AM EDT (GMT -4).

10 May (Austin, TX) - Word of Mouth Crash Course

10 May - uberVU webinar, Instant Insights: Cutting through the social noise, 2:00 PM EDT (GMT -4).

10 May (Brussels) - ZN and ComRes event, How MEPs and EU legislators use social media and the web, 5:00 PM in the European Commission's Room 1. With representatives of Facebook and the European Commission.

22 May - Telligent webinar, What’s social media got to do with customer service, Noon EDT (GMT -4). With Kate Leggett, Lewis Simons, and Brendan Cosgrove.

4–8 June (Dublin) - ICWSM 12

7–8 June (Baltimore) - Vocus Users Conference

9–12 June (Dalian, China) - Sentiment Analysis for Asian Languages

11 June (Frankfurt) - Social CRM

12–13 June (Boston) - Text Analytics Summit

13 June - NetBase webinar, The Elephant in the Room: Social Media and Revenue, 2:00 PM EDT (GMT -4). With Susan Etlinger.

20 June - Our Social Times webinar, The Emotion of Social: How to Identify and Reward True Advocates, 11:30 AM EDT (GMT -4).

21–22 June (Boulder, CO) - Gnip conference, Big Boulder

18 July - NetBase webinar, Social Media and Innovation, 2:00 PM EDT (GMT -4). With Nick Webb.

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

26 September (Brussels) - Social CRM

24 October (London) - Social Media Marketing

29 November (Paris) - The Social Customer

Right-sizing your Social Media Management Process

Wed, 25 Apr 2012 20:48 GMT

Good thoughts on managing the investment in social media tools. Short version: buy only what you'll really use, and then use wisely.

Five tools for measuring Pinterest analytics

Mon, 23 Apr 2012 01:03 GMT

For every new social media platform, specialist measurement tools pop up.

Listening: Should you filter social data for profanity?

Thu, 19 Apr 2012 20:00 GMT

Be offended later. First, find out what it means. It might be important.

Pro stock traders looking to Twitter, Facebook for tips

Mon, 09 Apr 2012 07:03 GMT

A new generation of social media platforms leads to a new generation of companies looking through them for trading clues.

Polygraph mines Facebook Pages for stats on you and competitors

Tue, 03 Apr 2012 21:32 GMT

Lani Rosales previews Polygraph.

Influence: What Are Tools Like Klout Really Measuring?

Tue, 03 Apr 2012 04:18 GMT

Tonia Ries breaks down what the influence companies use in their models.

Crisis Mapping Syria: Automated Data Mining and Crowdsourced Human Intelligence

Tue, 27 Mar 2012 22:52 GMT

Activists and volunteers combine social media analysis and crowdsourcing to document the violence in Syria. It's a good example of combining techniques and sources to develop a more complete picture.

Don't look now, but everybody (CIA, DHS, etc.) is watching

Tue, 27 Mar 2012 22:46 GMT

Conversations in social media are, mostly, public. Despite concerns about privacy (in openly accessible venues), organizations with a job to do will use available information sources to do their jobs. What's the surprise?