QuickBooks Product Feedback on UserVoice

Bank Feeds - Add the Memo column for each transaction. The user shouldn't have to click Add More Details to put in a memo.

2018-03-29T00:39:32+01:00

I dislike the new Bank Feeds feature. We should have the option to use the old Online Banking feature from 2013 or the new Bank Feeds feature. The old register banking option is equally horrendous. When you enter Meals and Entertainment into QuickBooks, you don't always create a vendor for a one time meal. Instead we put the name in the memo. You need to have this option available to you on the same screen. I have one client that we enter hundreds of transactions every month through online banking and they all require a memo for him. It is going to add at least two extra hours of work to select "Add more details" and wait for that window to open just to enter a simple memo. I can't tell clients to go to 2014 because then I would have to charge them more for monthly bookkeeping. QuickBooks is supposed to save time, not add more work.

Aimee said:

Agreed! Right now QB puts my CC# in the Bank Memo field. What a pain to have to change it when I download about 50 at a time! My cpa keeps telling me to put a description in the memo, not the CC#.

provide facility to restrict reports

2018-03-28T17:17:11+01:00

Please provide ability to restrict users to viewing specific reports or report types. For example, I have users that I wish to see Customer reports but not expense reports. It would also be useful to be able to share a custom report with an individual user, and not just All or None.

Anonymous said:

I agree, I have created many reports which contain Salary related information including SSN, pay rate, bonus pay, etc., and do not need some users to see this information, yet I would like them to have access to some memorized reports. We need to share with users on a user by user basis, report by report basis.

fix the installer bug on Quickbooks 2017 so that it recognizes SBS 2011 properly

2018-03-27T20:35:38+01:00

There is a bug in the installer of QB 2017 that makes it read the wrong value. https://community.intuit.com/questions/1433882?_ans=1&_pos=2&_src=sapi&_tot=12279&from=sapi&tags= SBS 2011 is a product based on Server 2008 R2. Thusly it's a supported product. SBS 2011 is not Home Server. The error message indicates that Microsoft has stopped releasing security updates for Server 2011. NO they have not. SBS 2011 is on Windows server 2008R2 and it is STILL getting security updates. It is supported. Please fix the installer bug so that it allows us to install the database manager on the OS. Note this works as a workaround: Manually install manually installed .net 4.6.2 . Now install the QB running as compat wizard. Pick XP sp2 (don't ask just try it). Got a report that this worked.

Anonymous said:

Couldnt install .net 4.6.2 on Windows Server FE

Have a way to enter multiple item receipts onto a single bill

2018-03-19T23:00:46+00:00

Paul said:

In case any of you are following this feed. After struggling with QuickBooks and this issue for years, my solution is to do an item receipt when the first product arrives then update the same item receipt each time product arrives. We usually keep copies of the packing list or a hand written note in the inbox and staple the packing lists together until all boxes (product) are received. Then, we enter the bill against inventory. I hope this makes since. We often get boxes of merchandise from one order arriving on different days or even a week or two apart and we receive it the day it arrives. Sometimes we get several packing slips and sometimes we only get one. Most of the time we get just one invoice for the entire shipment, so what we are basically doing is making the receipt of merchandise (packing list) match the invoice. We use QuickBooks Enterprise

Have a way to enter multiple item receipts onto a single bill

2018-03-19T22:59:23+00:00

Paul said:

In case any of you are following this feed. After struggling with QuickBooks and this issue for years my solution is to update do an item receipt when the first product arrives then update the same item receipt each time product arrives. We usually keep copies of the packing list or a hand written note in the inbox and staple the packing lists together until all boxes (product) are received. Then, we enter the bill against inventory. I hope this makes since. We often get boxes of merchandise from one order arriving on different days or even a week or two apart and we receive it the day it arrives. Sometimes we get several packing slips and sometimes we only get one. Most of the time we get just one invoice for the entire shipment, so what we are basically doing is making the receipt of merchandise (packing list) match the invoice. We use QuickBooks Enterprise

Quick Books PAYROLL Contact Number™ 1(800)-515-3107) Free Helpline.

2018-03-13T20:02:13+00:00

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2018-03-13T19:56:38+00:00

miku suggested:
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QuickBooks is unable to send email to Outlook

2018-03-13T19:46:14+00:00

Jack suggested:
Call@ 1800-515-3107,This error may be due to any of the following: Incorrect email setting Damaged MAPI32.dll file QuickBooks running as administrator Damaged QuickBooks installation Damaged Outlook installation Outlook open in the background when sending email through QuickBooks The first solution may solve your problem, or you may need to try all of them. Perform the solutions in the order shown. Perform several recommended solutions if, when emailing a transaction or report in QuickBooks Desktop, you encounter the error QuickBooks is unable to send your email to Outlook. Close any open Outlook windows and try again. Solution 1: Ensure that QuickBooks is not running as administrator Right-click QuickBooks icon and select Properties. Select the Compatibility Tab. Deselect Run this program as Administrator. Note: If Run this program as Administrator is grayed out, then first select the "Show Settings for All Users". Click Okay. Exit and restart QuickBooks. Solution 2: Ensure that your email preference is set correctly in QuickBooks Note: If you use Microsoft Outlook with Microsoft Exchange Server, open Outlook and log in before checking the QuickBooks preference. Choose Edit > Preferences > Send Forms. Click My Preferences tab, set Send e-mail using to the option that you want to use and click OK. If the preference is set correctly, to toggle it: Choose Edit > Preferences > Send Forms. Click My Preferences tab, select QuickBooks E-mail, and then click OK. Choose Edit > Preferences. Select Outlook and click OK. Close QuickBooks and all other programs. Restart Windows. Restart QuickBooks. Email the report or transaction. Solution 3: Ensure that your email preference is set correctly in Internet Explorer Close QuickBooks. Open Internet Explorer. Click Tools > Internet Options. Click the Programs tab. In the Programs tab, make sure the correct email program is selected as the default email program. For example, if you are trying to send email using Outlook, be sure Outlook is selected. If you are trying to send email using Outlook Express, be sure Outlook Express is chosen. Select the correct option, then click Apply and OK. Close Internet Explorer. Open QuickBooks. Email the report or transaction. Solution 4: Test and repair your MAPI32.dll IMPORTANT: These steps are highly technical in nature and may be best performed by a qualified IT professional. Use Word to test MAPI32.dll functionality Restart your computer to close and reopen Windows. Open a blank document in Microsoft Word. Choose File > Send > Email as PDF Attachment. If the email opens with no errors, contact QuickBooks Technical Support (US or Canada) for assistance. If the error occurs when attaching the document, contact Microsoft Help and Support to resolve possible issues with Outlook or Office Suite and the MAPI settings. Once the issue is resolved and email works from Microsoft Word, email the report or transaction from QuickBooks. Note: If you can email from Microsoft Word but you can't email from QuickBooks, contact QuickBooks Technical Support for assistance. Repair MAPI32.dll Close all open programs. Click Windows Start and select Computer. Go to C:\Windows\System32. Double-click Fixmapi.exe and follow any onscreen instructions. After Fixmapi.exe finishes running, restart your computer. Rename MAPI32.dll Perform this if repairing MAPI32.dll does not fix the problem. Close all open programs. Using File Explorer, go to C:\Program Files (x86)\Common Files\System\MSMAPI\1033. Right-click MAPI32.dll, then rename it to MAPI32.dll.OLD. Restart your computer. Run Fixmapi.exe again. After Fixmapi.exe finishes running, restart your computer. Solution 5: Reinstall QuickBooks See Reinstall using a clean install for details. Solution 6: Repair Outlook IMPORTANT: These steps are highly technical in nature and may be best performed by a qualified IT professional. Select your version of Microsoft Outlook below for instructions on how to perform a repair. Microsoft Outlook 2010 Microsoft Outlook 2007

Quickbooks Pro crashing when sending email

2018-03-13T19:39:24+00:00

Jack suggested:
Quickbooks Pro crashing when sending email .I call @ 1800-515-3107 and tell my issue, All the computers are Windows 7 Pro except for one which was "upgraded" to Windows 10 Pro. I'm having trouble .... When I spoke to her earlier she said she might not be sending any emails today from QB, so I'm still on pins and needles for now.

Change date on time sheet

2018-03-09T16:21:59+00:00

I would like to be able to change a date for a time sheet that has been entered. There are times I open up the time sheet and start entering time sheets, then I realize that I am two weeks a head of where I need to be entering them. So I have to go and re-enter them on the correct weeks. You should be able to change the date at the top for the week you entered.

TooHot2Hoar said:

You can't change the time on the TIMESHEET. However, if you click Enter Time and select TIME / ENTER SINGLE ACTIVITY, you can manual change a whole week.
Click the PREVIOUS button. Then manually change the DATE accordingly and select SAVE & NEW. I personally found it easier to hit ALT S. I could keep the ALT key depressed and selected S when needed.
Repeat the process until all have been changed.
What a lifesaver and time saver.

merge manual invoice numbers (different number series,) with automatic numbering

2018-03-04T20:14:03+00:00

Anonymous suggested:
When we enter a manual invoice number (from a pre-printed form,) it overrides sequential numbering from our Quickbooks invoices and sales receipts. I'd sure like to see a way to specify a manual invoice number, without affecting the automatic Quickbooks series of numbers.

RFQ - Request For Quote as option in Purchase Orders

2018-02-28T15:21:46+00:00

Add a formal RFQ option inside Purchase Orders. Allow us to make an RFQ basicly a PO showing item by item but with no printed price, just a dead line for the vendor to get back to us with their quote. 1) RFQ option, fill it out like a PO 2) Use RFQ - ##### to track it like a PO but with RFQ identifying it as such. 3) Feld for due date 4) Ability to check multiple vendors at once then QB sends the RFQ to all on list via e-mail. (we normally are sending to 3-4 vendors) 5) Ability to convert RFQ right into a PO to award to a vendor.

John said:

This idea was posted 4 years ago. Any progress?

Change date on time sheet

2018-02-23T06:31:43+00:00

Livetecs LLC said:

I am really thankful for the article you have just posted above. I would like to read more on this. For more info:- https://www.livetecs.com/

Different sequence numbers for different transaction types

2018-02-15T19:27:25+00:00

Anonymous suggested:
I would like to be able to use different sequence of numbers for different transaction types (Invoices, Sales Receipts, etc.)

Password requirements

2018-02-15T18:28:41+00:00

Change the idea that we have to put in a complex password & change it every 90 days. It should be our responsibility to determine if that is needed for our company or not.

Ting Lee said:

While I think it's good to have the password function for security...it should be AN OPTION for us to choose and not force upon us and our customers.

Fund Accounting (Class) - Need Assign a Class to Balance Sheet Accounts

2018-02-14T19:54:21+00:00

Anonymous suggested:
Folks...I work in governmental accounting with multiple funds (set up using class) Works just fine with Revenues and Expenses...but QB falls short on the Balance Sheet Accounts. In order for governmental entities to use QB (and there are a lot of small governments) you have to be able to assign classes to Balance Sheet Accounts

Per employee time efficiency report or at least allow employer to review past time sheets as employee can in paycheckrecords

2018-02-11T17:00:55+00:00

Anonymous suggested:
Per employee time efficiency report or at least allow employer to view past time sheets as employee can in pay check records.

make the search customer function start when I hit enter.

2018-02-07T19:39:55+00:00

In most software, the search function gets executed once I enter my criteria and then hit enter. In your version of Quickbooks, I always have click on the search icon after I finish entering my criteria.

Bobo said:

Any update? ANNOYING

Please allow open customer balance detail report to show one customer option, not just all customers!!!!

2018-02-05T16:04:14+00:00

Anonymous suggested:
Please allow open customer balance detail report to show one customer option, not just all customers!!!! I am trying online out to see if it's worth transitioning to online. A lot of options are missing. This may be a deal breaker.

Add customer jobs/ship to adresses toshow on statements, not just the memo and customer name. Ship to addresses need to be separate!!!!!

2018-02-05T15:59:24+00:00

Anonymous suggested:
Add customer jobs/ship to adresses toshow on statements, not just the memo and customer name. Ship to addresses need to be separate!!!!!

Ability to change default of billable check-box

2018-01-31T21:22:18+00:00

Give users the ability to choose whether the billable check-box on transactions (time, bills, credit card entries, etc.) is selected by default (current setting) or NOT selected by default! We use customer:jobs to further categorize our internal expenses and these are not billable to our customers. Having to un-check the billable box on every transaction is really inconvenient.

Sandi said:

i see this still isn't fixed. I would love to have the default as NOT CHECKED for billable. I have to uncheck every single one EVERY TIME. Is it that hard to make a setting on QB end to default it either way??

RFQ - Request For Quote as option in Purchase Orders

2018-01-30T20:21:43+00:00

Lorraine said:

This is a wonderful idea and something we need. Surprised it doesn't exist in QB Enterprise.

add MPN to all sales and PO forms, a no brainer.

2018-01-30T19:55:38+00:00

Anonymous suggested:
add MPN to all sales and PO forms, a no brainer.

Bank Feeds - Add the Memo column for each transaction. The user shouldn't have to click Add More Details to put in a memo.

2018-01-29T23:37:38+00:00

John said:

Memo column is must have .
Also Add more detail needs to able to maximize it or atleast be able to make that box bigger by dragging the corner , i hate that tiny box.

can you add please {Group to} tape to all the reports for making filter the reports very easy

2018-01-28T18:00:05+00:00

some of the reports have option on the top left is Group to and this let us choose and filter the report very easy and matching with my business .

hamada said:

in the customer contact list report you can find option group by and that help us to filter the customers by sales man and other choice ,

can you add please {Group to} tape to all the reports for making filter the reports very easy

2018-01-28T17:58:47+00:00

some of the reports have option on the top left is Group to and this let us choose and filter the report very easy and matching with my business .

hamada said:

sorry ; group by not group to

can you add please {Group to} tape to all the reports for making filter the reports very easy

2018-01-28T17:57:56+00:00

hamada suggested:
some of the reports have option on the top left is Group to and this let us choose and filter the report very easy and matching with my business .

Discounts - Show Item full price, discount and total, record actual profitability of discounted item.

2018-01-24T20:51:41+00:00

When discounts are applied as a single line item we can not track the profitability of the ITEMS the discount was applied too. We need to show the customer the full price, sale price and total item by item. This way QB can track the actual out the door price of the item, and thus the real profitability. This also makes returns and partial shipments easier as well since the totals are item by item for how a discount or sale is recorded. See the forum link for more details. Discussed on the Intuit forum here:https://community.intuit.com/questions/785553-applying-discounts-so-they-show-correctly-in-the-product-sales-reports-how?

Anonymous said:

Please add this feature!!

Have a way to enter multiple item receipts onto a single bill

2018-01-24T19:21:31+00:00

Anonymous said:

we usually prepay or pay COD for many of our store items. It is very time consuming to have to create a bill for multiple items received and link them to one payment source(check or credit card) there are time we could have 20 or more items. There must be a more convenient way of doing this and leave a cleaner audit trail.
Why cant we select more than one item receipt when entering a bill?

allow billed time and expenses to revert to billable if an invoice is voided or deleted

2018-01-22T16:21:00+00:00

I don't know how many times I've done an invoice and included an expense or time that was for the wrong period being billed and had to take that item off the invoice. Or I had to void or delete an invoice. If I take a line item off an invoice or void/delete an invoice, I would like the billable item (expense/time) to revert back to being billable so I can add it to another invoice. Or, better yet, give us the option to make it billable again. It's so annoying to have to go back and find each item and mark each one of them billable again. Especially, when there are a bunch of items!

Justine said:

This is something I am in need of as well. It is very cumbersome to have to go back to each individual and make them billable. Has any effort been made to fix this option?

app center can't be added to my shortcuts

2018-01-19T23:38:57+00:00

I am using premiear accountant 2015. When I try to add app center icon, the shortcuts shows order checks, when I add order checks icon, the shortcuts also show order checks.

Cabeza De Lechuza said:

I know you posted this a while ago but there is a lot of students looking for this answer. Just select a different icon, not the one for order checks. Try with the last icon on the list and you'll see your app center shortcut in your icon bar.

Password requirements

2018-01-14T22:18:33+00:00

Change the idea that we have to put in a complex password & change it every 90 days. It should be our responsibility to determine if that is needed for our company or not.

Pissed Off OB User said:

What a joke this software is becoming.

Going to be looking for an alternative or just go back to using a ledger.

Discounts - Show Item full price, discount and total, record actual profitability of discounted item.

2018-01-11T18:40:33+00:00

Anonymous said:

We need this!

Incorporate Enterprise Solutions with the POS system. (All in one program)

2018-01-10T23:07:59+00:00

Joye Peterson suggested:
Incorporate Enterprise Solutions with the POS system. (All in one program) Give Enterprise Solution customers a buying choice of with or without the POS.

Password requirements

2018-01-10T22:13:32+00:00

Change the idea that we have to put in a complex password & change it every 90 days. It should be our responsibility to determine if that is needed for our company or not.

Yasmine Jandali said:

I DON'T WANT TO HAVE TO ENTER A PASSWORD EVERY SINGLE TIME I USE QB!!!! And yes, I am very aware that my caplocks was on. !!!!!!!!!! NO MORE PASSWORD!!! WE should be able to choose!

Setup quickbook EXPENSES just like they are in TurboTax

2018-01-09T03:13:19+00:00

Anonymous suggested:
I am completely puzzled why quickbooks does not follow the exact guideline of EXPENSES as turbotax. There is "communications" as in expense line item in turbotax but you cannot even add it as a "detail type" under expenses in quickbooks. Intuit makes both softwares. Why do you know follow the same details as turbotax for accounting and for tax preparation in turbotax? This makes no sense!

Add your own "Detail Type"

2018-01-09T03:07:54+00:00

Anonymous suggested:
Give the Ability to add your own 'Detail Type".

Password requirements

2018-01-09T00:48:52+00:00

Change the idea that we have to put in a complex password & change it every 90 days. It should be our responsibility to determine if that is needed for our company or not.

Barry Yarkoni said:

Intuit has become far too arrogant and greedy on this and many other issues. I would love to switch. Any suggestions?

have the ability to add Terms to Estimates

2018-01-08T10:13:13+00:00

Need the ability to add Terms to Estimates

Anonymous said:

It is a mandatory feature. The estimate is not complete without mentioning the payment terms.

to add the payment terms field in an estimate in QuickBooks Online

2018-01-08T10:09:24+00:00

Anonymous suggested:
Every time I send an estimate to my customer, I forget to mention the payment terms and that's because I'm assuming that it would be mentioned on the estimate by default since I had assigned the payment terms while creating the customer. It is a mandate requirement to mention payment terms on an estimate or quote especially if I'm sending this quote to a new customer and I would like to mention on the estimate that I'm willing to offer this customer a 30 Days Credit or Net 30. Hence, I kindly request you to add the terms option in an estimate as well. Thanks.

QBO client access removed

2018-01-05T17:54:49+00:00

Kevin Simpson suggested:
If client removes access to a QBO file, we should not lose that client from my Client List for Accounts Receivable. As of now, that client is entirely removed and can be no longer searched on. All invoices sent to that client not longer contain that client name!!? Can only find AR records by going to the Audit log and clicking the Client name hyperlink? Is this a bug or a structural flaw?

Discounts - Show Item full price, discount and total, record actual profitability of discounted item.

2018-01-04T00:29:31+00:00

Debbie said:

We have no way of tracking the actual product sales price with the discount being taken at the end of an invoice! It is throwing my sales tax off also because the total sales on the profit and loss are before discounts and the discounted amount is showing in the cost of sales portion.
Quickbooks needs to figure out their sales tax problem as we have over 30 districts and sales tax is a nightmare!

Password requirements

2017-12-22T15:46:01+00:00

Change the idea that we have to put in a complex password & change it every 90 days. It should be our responsibility to determine if that is needed for our company or not.

anonymous said:

I do not want to use a password and I cannot remove the password requirement. Now looking for alternate software so I can delete QB from my computer.

scale interface

2017-12-22T00:19:59+00:00

Anonymous said:

definetly we need scale inteface..

Password requirements

2017-12-21T23:56:37+00:00

Change the idea that we have to put in a complex password & change it every 90 days. It should be our responsibility to determine if that is needed for our company or not.

Anonymous said:

I've been a QB user for 18 years. QB can ***** up a wet dream with the programmers they have working for them. Does anyone know of another company software to switch?

Vendor/Custumer

2017-12-20T19:27:45+00:00

Rudy suggested:
Vendor/Customer Center searches need to be executable with "Enter/Return" key. Right now I HAVE TO click after typing in the search. That's for QB Enterprise 2017

amend the restrictions on a leaver's 'leaving date'

2017-12-20T13:21:52+00:00

Anonymous suggested:
I think you should be able to enter the last date of employment of an employee and still include them in the regular pay-run even when the pay-run is after their last date of employment. It seems that currently the choices are: 1) enter the actual date of the end of employment (correct for HMRC reporting) but then run an 'unscheduled payroll' for their final pay with an incorrect payment date (incorrect for HMRC reporting) or 2) include them in the scheduled pay run when you actually do pay them (correct payment date reported to HMRC) but enter an incorrect 'leaving date' which is then reported to HMRC. Surely we can't be the only company that pays their employees their final pay at the end of the month in which they left?

include BANK MEMO in Transaction List Rules.

2017-12-18T22:59:23+00:00

In 2015 the only field used to make transaction rules when downloading bank activity is DOWNLOADED AS We have a lot of transactions downloaded as "Withdrawal INTERNET TRANSFER TO Then in the BANK MEMO the rest of the information shows us ":XXXX9999" So there is no way for the rules to distinguish between multiple different accounts that there are internet transfer to & from, because the only options for rules is DESCRIPTION which is apparently the same thing as DOWNLOADED AS, which often only included the bank junk, not the actual useful detailed information.

Anonymous said:

Amen Mr. Duvall, you are right on.

Password requirements

2017-12-18T00:55:00+00:00

Change the idea that we have to put in a complex password & change it every 90 days. It should be our responsibility to determine if that is needed for our company or not.

Anonymous said:

I also hate the password requirement. I have three companies and only one takes credit card payments. It is a real TIME WASTER to have to remember three different complex PW's and then have to change them every 90 days.
You'd need to be "Rain Man" to remember all the passwords these days. YUP....got all my PW's on a sticky note on my computer.
THANKS ALOT INTUIT!

MOVE the giant PAID stamp from paid invoices.

2017-12-17T12:37:04+00:00

MOVE the giant PAID stamp from paid invoices. It's stamped right across the invoice details so that the customer can't see what was done.

Anonymous said:

Good day. The PAID stamp on the invoice currently covers essential information that should not be covered.
I see my sentiments are shared by multiple users.
Please can the PAID stamp be altered so that it does not obstruct the invoice ie Make the PAID stamp into a genuine watermark in the background (without overlapping the important invoice information) or have it re-positionedso that it doesn`t overlap anything ie: under the `balance due` line.
I am considering leaving quickbooks if this is not altered URGENTLY and I know other people in my industry are considering the same.