http://www.planetrena.com/Rena-Aquarium-Products-blog.html The Planet Rena NEWS Blog sends the latest info on new products from Rena, Mars Fishcare, Pond Care and API directly to you. Plus, get new ideas for fountains, ponds, aquariums and water gardens. en-us Rena Aquarium Products Wed, 08 Aug 2012 11:34:08 GMT Wed, 08 Aug 2012 11:34:08 GMT planetrena.com 7e664506e2dfd86b1ecfe60a1b634eab http://www.planetrena.com/different-way-to-prime.html I read online somewhere that the easiest way to prime my XP4 is to fill the canister completely with water,push the baskets up and down a few times to Wed, 08 Aug 2012 11:34:03 GMT b265668693ddfd16158364dc3058e948 http://www.planetrena.com/problem-w-lever-of-quick-disconnect.html Hello there I have watched your video of how to install and remove the quick disconnect. I am trying to install mine and the lever will not go down. Fri, 03 Aug 2012 11:50:38 GMT 3008bdc2e762e20f99264d76d2662b9a http://www.planetrena.com/filstar-xp3-media-setup-for-turtles.html I have a 45 gal tank with 40 gallons of water. One Florida pond cooter. My xp3 setup as follows. Two 20ppi , two 30ppi, 2 phos sorbs, 2 super acivated Fri, 03 Aug 2012 11:28:53 GMT 5cc4ce82236151a72f3d654f5c0ad12f http://www.planetrena.com/help-my-xp4-has-no-power-going-to-it.html i have had no problems so far, my xp4 is about 4yrs old. I turned it off for cleaning, i tried turning it back on but no power is going to it. I have tried Sun, 29 Jul 2012 23:44:03 GMT b2cef3bcdb02fac3f9e0aac408521073 http://www.planetrena.com/can-it-be-used-for-a-tropical-aquarium.html I recently purchased a Second hand 300 UK litre fish tank. It came with a Rena FILSTAR XP3 Canister filter. I am curious if I can use it for a Tropical Sun, 29 Jul 2012 23:42:57 GMT f51519c14ea74d84fb9e18f537766a2f http://www.planetrena.com/should-i-have-extra-pieces-to-my-rena-xp3-filter.html I have a lot of extra pieces for my Rena XP3 filter, including pieces that look like they should attach to the side depositing water in the tank. A: You Sat, 28 Jul 2012 13:24:50 GMT cbfec3b946822628a646008cff68873b http://www.planetrena.com/water-rattling-sound-in-the-blue-motor-area.html i pulled the inlet strainer hose out of the water when the filter was running... now when the filter is on it makes a rattling sound - like water is in Thu, 19 Jul 2012 21:12:12 GMT 06337d2b9f5e120766aff39d5cba1440 http://www.planetrena.com/do-i-have-an-xp2-or-xp3.html I bought a used Filstar, The top lists XP3 however there are only two basket inside which appear to be what would fill the canister. Is there a difference Thu, 19 Jul 2012 21:09:38 GMT 9f6df59535fb0fe55fbe03815fa2b26e http://www.planetrena.com/motor-fills-w-water.html Is the top part (motor) supposed to be filled with water? After replacing the gaskets, I have a small leek near the seal. HOwever wehn taking apart, the Thu, 19 Jul 2012 21:08:04 GMT e174eede2fe55fb3b65915dd47780caa http://www.planetrena.com/noisey-filter.html I have recently receieved a tank and filter (Rena, not sure what model as a new home for my black moor goldfish. Lifting the cap shows TYPE M6 ? The Thu, 19 Jul 2012 21:04:49 GMT 03a446a18d5cd44add0e248e1a34de10 http://www.planetrena.com/is-the-water-level-suppost-to-be-this-high-on-my-rena-filstar-xp2.html I have a rena filstar xp2, i had trouble gettin it to start suckin the water but once it had started,, the water level got higher in the filter and began Thu, 19 Jul 2012 21:01:37 GMT 73cf799d6e85f823716cb65cbdfdb227 http://www.planetrena.com/will-the-rena-xp2-be-ok-for-a-55-gallon-saltwater-fish-only-tank.html Will the Rena XP2 be ok for a 55 gallon saltwater fish only tank? A: Depends totally on the bio-load of the tank. If it is stocked light to average no Thu, 19 Jul 2012 21:00:24 GMT c3fd371b1b9d5f9597801585641364a8 http://www.planetrena.com/rena-filstar-xp2-leaking.html Hi I bought a used Rena Filstar xp2 and found it great. But after the 2nd water change it started to leak. A small stream was coming out of the sides and Thu, 19 Jul 2012 20:58:37 GMT 851a893b91ecb0a48feda1ec8ee394d1 http://www.planetrena.com/how-come-petland-canada-sells-your-media-so-expensive.html I've checked online and seen prices way cheaper than petland Canada, is there any way Rena can issue coupons because I really like your products but its Thu, 19 Jul 2012 20:33:14 GMT 561aaf94d9b0baf9db2df769b9d24472 http://www.planetrena.com/problems-with-an-algae-bloom-floating.html I have had my XP3 for a few months now and it was all going well until about a week ago. My hoses are covered with small patches of algae and i was wondering Thu, 05 Jul 2012 02:16:27 GMT c43858f8e1ea02ed779aa200ba7aa3b0 http://www.planetrena.com/can-i-use-diatomaceous-earth-as-well-as-charcoal-in-the-rena-filstar-xp.html My 70 gallon turtle tank in a sunny window has frequent algae blooms. I have been told that diatomaceous earth is excellent for controlling algae blooms. Tue, 03 Jul 2012 19:45:47 GMT fe90c1fdd3e5c166c0f1d96dbdb2f811 http://www.planetrena.com/filter-wont-filter-water-anymore.html my brand new filter (xp1) wont filter water anymore. it did for about 5 hours but now it wont please help A: We'll post the question so others may comment. Sat, 30 Jun 2012 23:29:27 GMT f35df2451c527973c64d10238bad2fb0 http://www.planetrena.com/not-filtering-water.html My Filstar is four years old, never had a problem with maintenance, performance, nothing. Recently I changed the filter cartridge and rinsed out the sponges, Sat, 30 Jun 2012 23:26:30 GMT e184a6e0f6ad435772d7d897f83938e3 http://www.planetrena.com/xp2-making-loud-noises.html Motor making clicking noises.sounds like something is loose.help? A: Sounds like the impeller is damaged since this is the only moving part in the motor. Fri, 22 Jun 2012 11:09:50 GMT 7b2bbd22a041563f939468b2677ba37b http://www.planetrena.com/what-goes-inside-a-xp1-filter.html I need to replace the stuff that goes inside my XP1 filter. could you please indicate the name of the products and in what sequence it is placed in the Thu, 21 Jun 2012 11:37:35 GMT 21ca4736848e892d4103d01f9de61738 http://www.planetrena.com/rena-xp2-motor-housing.html I was wondering if it is possible to buy the top plate of the motor housing for an XP2 motor? The corner is broken on mine and nees replacing. I would Wed, 20 Jun 2012 19:01:04 GMT f0aa5ac1f1092a9eb163ebdb34600a3d http://www.planetrena.com/can-you-suggest-a-rena-filstar-filter-for-a-55-gallon-saltwater-tank.html I am purchasing a 55 gallon tank that has a Rena Filstar filter freshwater setup(under gravel)filter system. I want to convert it to saltwater. Can you Tue, 19 Jun 2012 12:24:20 GMT e1b42a36786d29c983ba31c7f1060029 http://www.planetrena.com/why-does-it-send-waste-back-into-tank.html I replaced the filter floss pads. When I restarted it, it ran ok for a few minutes. Then it began making a flushing sound and sending waste back into the Tue, 19 Jun 2012 12:19:49 GMT adceef8ea3593ecf975a7aa9782bf69e http://www.planetrena.com/rena-filstar-xp3-cycling-on-and-off.html Hello! I have had my XP3 for about 2 years, and recently, it has been shutting off. I keep it clean quite regularly, and change the filters often, as we Wed, 13 Jun 2012 22:33:48 GMT 45f51cb94e79aa5c8d5b9b8a43bc7beb http://www.planetrena.com/hi-recently-installed-an-xp2-filter-on-my-freshwater-aquarium-it-replaced-a-marineland-bio-wheeel-which-could-not-keep-my-water-clear.html I wanted to be sure that I placed my filter media correctly. The booklet that came with the unit wasn't that clear. My main concern are the Bio Chem Wed, 13 Jun 2012 22:19:33 GMT a50f0ff18a58c0cb749fa59f036e64c2 http://www.planetrena.com/connections.html i purchased all items used without set up directions. how do I properly connect my heater, pump, skimmer and filter together? A: I am not sure how to Tue, 12 Jun 2012 13:01:14 GMT 233da87949b8572e18d985eec4aa0506 http://www.planetrena.com/replacing-the-stars-or-ceramic-rings.html I've had an XP2 for 2 years now, works great - my fish and I are very pleased. I just purchased another one for another aquarium I'm setting up and reading Mon, 11 Jun 2012 19:47:28 GMT d6aef285333a7ffff0a3d492a024777a http://www.planetrena.com/water-is-leaking-out-the-power-cord-and-around-the-sides.html I only had this one day, is it too full? defective? A: It sounds like the Quick Disconnect is not sealing correctly assuming that the filter was setup Mon, 11 Jun 2012 11:17:29 GMT c2ba2ba893dc38c66dc74b0bc7919cb8 http://www.planetrena.com/filstart-xp1-canister-dimensions.html Could you please tell me what the dimensions of the RENA Filstar XP1 canister is? Thanks! A: The link to the item at PlanetRena tells you the dimensions: Sun, 10 Jun 2012 18:39:36 GMT 265241102683913a9712eba8aa1ae406 http://www.planetrena.com/air-in-filter-how-do-i-seal-the-unit.html The filter seems to be sucking in air and releasing it out in the tank. It's like taking a breath. It's done it before and I just replaced the impeller Fri, 01 Jun 2012 20:11:30 GMT dc03cb97cab4b04a93a5ba5640d65396 http://www.planetrena.com/rena-xp-gasket.html My xp3 and xp4 are almost a year old and I need gaskets and nobody sells the kits. Can I find something else that would fit like from a hardware store. Sat, 26 May 2012 16:05:01 GMT 42a5e1ee9ea036ce8b5b06da92957f8d http://www.planetrena.com/how-can-i-fix-a-xp1-that-has-a-reduced-flow-rate.html My wife informed me that the other day the filter was not blowing water out. I dont know how long it had stopped. I took it out and cleaned it, hooked Thu, 24 May 2012 10:04:32 GMT 25e5e89da2bd30e086be9684a79b1be8 http://www.planetrena.com/where-can-i-find-a-seal-set-for-the-xp3.html I need a set of seals (canister, motor, & impeller) for my REna Filstar XP3. Do you have these in stock, or know of a source? A: The manufacturer, Mars Tue, 22 May 2012 11:17:27 GMT 54e55dd0877085a0abe68a4c2c67d224 http://www.planetrena.com/slow-water-running-throw-the-tubes.html I have set up the filter and there is no water pressure going thur the tubes to the space bar. what am i doing wrong. A: If it is a new filter you might Fri, 18 May 2012 19:11:01 GMT 04b43f7ea4cd16a7ce30b866b422c119 http://www.planetrena.com/our-canister-just-cracked.html We would like to purchase just the canister part. EVerything else is fine, just the canister cracked. A: Canisters are only available with clips and feet. Sun, 13 May 2012 23:17:29 GMT f1fb679e917844f3ed241556f12013b9 http://www.planetrena.com/why-is-media-setup-different-from-typical-setup-.html Typical set-up is (1)machanical, (2)chemical, (3)bio. Rena suggest that the 2nd & 3rd be switched around. Does the interchanging of the chemical and biological Sun, 13 May 2012 23:09:55 GMT 41261b104900b78cc56a2aefab725e22 http://www.planetrena.com/i-have-had-my-filstar-set-up-for-about-a-week-there-seems-to-be-so-much-air-in-the-water-that-it-looks-like-there-is-a-film-on-top-of-the-water-is-this-normal.html I have a 72 gallon tank and the XP2 filter. There does not seem to be big gushes of air pushing through but the water looks like it is slightly carbonated. Sat, 12 May 2012 11:47:40 GMT 11c6a538c40025ff8c87373cffb1e018 http://www.planetrena.com/is-it-possible-to-run-rena-filters-at-the-same-level-as-the-tank.html I have 2 RENA filters (XP2 and XP3) and was curious if you can still run them without having the filter below the tank? I recently got a pond style tank Thu, 10 May 2012 00:45:28 GMT 5b7e2c5c7bfe50af18f98d6382bb4bce http://www.planetrena.com/unit-keeps-cycling-no-air-then-air-flow.html -rena unit keeps cycling air and getting very loud. never used to do this? A: please review the other Q&A's in the performance section. This question Tue, 08 May 2012 00:10:49 GMT 1c9abaee85f6a8bd6aa3a1a236f6b19f http://www.planetrena.com/whats-the-best-media-setup-for-the-xp4.html I have 13 various fish, small to medium. (cichlids) 90 gal A: This filter comes with media that is good for about 90% of all aquariums. Use it that way Tue, 01 May 2012 11:29:18 GMT a10248ed107b6508fa4264f18162ade5 http://www.planetrena.com/xp2normal-water-retunjust-a-little-slurpingsplashing-noise-from-the-inside-of-filter.html Motor seems to be intact, no excessive vibrations or noise from the motor.......but inside the filter unit there seems to be Fri, 27 Apr 2012 15:39:19 GMT 29f0e32a6bb8342e06e68810b098da45 http://www.planetrena.com/why-would-my-filter-stop-syphoning.html I moved on the begining of this month, and I've been having a problem with my RENA Filstar XP Filter loosing it's syphoning power since I've set my tank Thu, 26 Apr 2012 12:23:17 GMT 2275a80f6b2f8c87e9febf3320baed9b http://www.planetrena.com/my-xp-2-is-not-pumping-water-anymore.html I bought it in Sept. 2009. Any suggestions? A: This issue is covered many times in the Q&A section under performance. Please review the other Q&A's Fri, 20 Apr 2012 13:09:04 GMT 4e224f069106f470b426b2b014450585 http://www.planetrena.com/water-flow-suddenly-slows-then-stops.html If I unplug filter and open it then close it the water flow starts out great then stops dead within a minute please help aaron@aaronshushan.com A: Not Thu, 19 Apr 2012 12:28:42 GMT c491653aafb52037811df3ec69c21a6c http://www.planetrena.com/my-water-is-cloudy.html I have a new tank 56 gal had a aquaclear 70 back filter on it for the first two days and water was clear. i didn't like the noise so i traded up to the Tue, 17 Apr 2012 15:18:28 GMT 5ae5eccbe22516941877a7c072620212 http://www.planetrena.com/the-magnet-on-the-impeller-is-heavily-grooved.html I have two XP3 filstars and both of them have experienced damage to the magnet that surrounds the impeller. The grooving causes the unit to be quite loud. Tue, 17 Apr 2012 15:15:49 GMT 33340250f574ead3feadc7711f4185fe http://www.planetrena.com/no-flow.html will let me prime but doesnt have any flow at all, thee cannister fills up then at first makes a noise (motor area by sound of it) then a gushing sound Thu, 12 Apr 2012 21:12:09 GMT 5f97a3e88d0bd0415fafdf8ca7254da1 http://www.planetrena.com/my-rena-xp4-filter-stopped-working.html My Rena xp4 filter stopped working, its fairly new only about 1 yr old. I currently and running 2 of these filters, one on my 150 gal and 1 is running Thu, 12 Apr 2012 01:04:48 GMT abb73dfec146eb269f24ae135a2b7d3c http://www.planetrena.com/why-did-my-rena-break-on-the-seam.html I've had my rena for 3 months now and just today the one corner cracked from top to bottom and spewed 20+ gallons across my dining room and hard wood floor Wed, 11 Apr 2012 23:13:45 GMT e0ff8d239403a1317651dc8e410c98e1 http://www.planetrena.com/question-about-the-order-of-media-for-a-rena-xp2-used-for-redeared-sliders.html Can you please post your recommendation for how the media should be placed in the XP2, from bottom to top, if used for a tank for a red-eared slider. Wed, 11 Apr 2012 12:14:43 GMT