Nielsen Wire » telecom

State of the Appnation – A Year of Change and Growth in U.S. Smartphones

Nielsen Wire — Wed, 16 May 2012 13:38:26 +0000

Roughly a year ago when we summarized the state of smartphones at the Appnation conference, less than 40 percent of mobile subscribers in the U.S. had smartphones. Today, one in two mobile subscribers has a smartphone and that figure is moving steadily upwards. By most measures, it has been the year of the App once again, driven mostly by the rise of Android and iOS users who have more than doubled in a year and account for 88 percent of those who have downloaded an app in the past 30 days. In just a year, the average number of apps per smartphone has jumped 28 percent, from 32 apps to 41. Not only is the 2012 smartphone owner downloading more apps, they are increasingly spending more time using them vs. using the mobile web — about 10 percent more than last year.

Some things haven’t changed, however. The Top Five Apps continue to be Facebook, YouTube, Android Market, Google Search, and Gmail. And smartphone owners spend just about the same amount of time on apps each day (37 minutes a day in 2011 compared to 39 minutes today). Finally, privacy continues to be a concern with the vast majority (70% in 2011 and 73% in 2012) expressing concern over personal data collection and 55 percent wary of sharing information about their location via smartphone apps.

For U.S. Consumers, Different Stores Mean Different Smartphone Shopping Behavior

Nielsen Wire — Mon, 14 May 2012 15:05:33 +0000

A recent Nielsen survey of U.S. smartphone owners who report using their mobile phones while shopping in a store, indicates that consumers use their phones differently depending on the type of store. For example, mobile couponing (either using or requesting a coupon) is most popular at grocery stores (41 percent of mobile shoppers reported using coupons there), department stores (41%), and clothing stores (39%). The more considered the purchase, the more smartphone shoppers rely on their smartphones: At electronics stores, the vast majority of smartphone shoppers read reviews (73%), compare prices with other retail outlets (71%) and scan QR codes to get more product details (57%).

Smartphones Account for Half of all Mobile Phones, Dominate New Phone Purchases in the US

matth — Thu, 29 Mar 2012 16:44:46 +0000

Almost half (49.7%) of U.S. mobile subscribers now own smartphones, as of February 2012. According to Nielsen, this marks an increase of 38 percent over last year; in February 2011, only 36 percent of mobile subscribers owned smartphones. This growth is driven by increasing smartphone adoption, as more than two-thirds of those who acquired a new mobile device in the last three months chose a smartphone over a feature phone.

Overall, Android continues to lead the smartphone market in the U.S., with 48 percent of smartphone owners saying they owned an Android OS device. Nearly a third (32.1%) of smartphone users have an Apple iPhone, and Blackberry owners represented another 11.6 percent of the smartphone market. Among recent acquirers who got their smartphone within the last three months, 48 percent of those surveyed in February said they chose an Android and 43 percent bought an iPhone.

Survey: New U.S. Smartphone Growth by Age and Income

Nielsen Wire — Mon, 20 Feb 2012 15:26:54 +0000

Whether or not you have a smartphone is closely related to both how old you are and how much money you make, according to a Nielsen survey in January of more than 20,000 mobile consumers.

While overall smartphone penetration stood at 48 percent in January, those in the 25-34 age group showed the greatest proportion of smartphone ownership, with 66 percent saying they had a smartphone. In the same age group, 8 of 10 of those that had gotten a new device in the last three months chose a smartphone. Among those who chose a device in the last three months, more than half of those under 65 had chosen a smartphone.

But age isn’t the only determinant of smartphone ownership. Income also plays a significant role. When age and income are both taken into account, older subscribers with higher incomes are more likely to have a smartphone. For example, those 55-64 making over 100K a year are almost as likely to have a smartphone as those in the 35-44 age bracket making 35-75K per year.

For more mobile and tablet insights, don’t miss Nielsen at Mobile World Congress 2012. Join leaders from Nielsen, HTC, Facebook, MasterCard, and more as they share exclusive insight on mobile’s impact on today’s digital consumer.

American Families See Tablets as Playmate, Teacher and Babysitter

Nielsen Wire — Thu, 16 Feb 2012 15:57:08 +0000

The rise of gadgets is ushering in a new generation of kids who are growing up digital. According to a Nielsen survey of adults with children under 12 in tablet-owning households, in Q4 2011 seven out of every 10 children in tablet-owning households used a tablet computer – a nine percent increase compared to Q3 2011.

Seventy-seven percent of those surveyed said children play downloaded games on their tablets and 57 percent said children used tablets to access educational apps. The portable gadget also keeps kids quiet while families are on-the-go: 55 percent and 41 percent of parents report that their children used tablets for entertainment while traveling or in restaurants, respectively. This can also include watching TV shows and movies, which 43 percent of children often do. Communicating with friends and family is a less popular function on tablets– only 15 percent of kids engage in this activity.

For more mobile and tablet insights, don’t miss Nielsen at Mobile World Congress 2012. Join leaders from Nielsen, HTC, Facebook, MasterCard, and more as they share exclusive insight on mobile’s impact on today’s digital consumer.

In India, Google Leads the Smartphone App Race

jeffb — Fri, 27 Jan 2012 15:58:32 +0000

A major contributor to the fast-changing nature of smartphones in India is the explosion of Google’s Android onto the scene. The tremendous growth of Android since entering India last year has it taking the leadership position in terms of shipments last quarter. A Nielsen Informate panel found smartphone users in India spending more than 40 percent of total active time on their smartphones on data-centric activities. A full 25 percent of users’ time with apps is spent on those developed by Google, with the Android Market, YouTube and Gmail leading the way.

Google has the #1 app in terms of reach for 5 out of top 7 genres, while Facebook dominates social networking

Google properties occupy the top spot in five of the top seven genres, by reach. Facebook and Nimbuzz lead the social networking and chat genres respectively.

Google does well in time spent with the top app categories
Google apps dominate in terms of time spent for streaming video, GPS, email, and search. 94% of time spent on streaming video goes to YouTube, while 86% of time spent on GPS is with Google. However, when it comes to social networking and chat applications, Google struggles to obtain more than a few percentage points of time spent.

Google apps dominate across age groups
Google Apps have a fairly uniform usage across age groups indicating the success Google has had in establishing itself with all mobile users.

About Nielsen Informate Mobile Insights
Nielsen Informate Mobile Insights leverages innovative smartphone metering technology to provide insights into evolving consumption patterns of mobile device users. Based on accurate, real-time usage data, we help clients understand consumer behavior and develop product and marketing strategies. Nielsen Informate Mobile Insights maintains opt-in smartphone panels to generate syndicated reports, in addition to building custom panels and conducting custom surveys for clients. Our insights aid decision makers across various segments like operators, OEMs, publishers, advertisers, content creators and aggregators and application developers.

More US Consumers Choosing Smartphones as Apple Closes the Gap on Android

Nielsen Wire — Wed, 18 Jan 2012 13:11:12 +0000

According to the latest research from Nielsen, the high-profile launch of Apple’s iPhone 4S in the Fall had an enormous impact on the proportion of smartphone owners who chose an Apple iPhone. Among recent acquirers, meaning those who said they got a new device within the past three months, 44.5 percent of those surveyed in December said they chose an iPhone, compared to just 25.1 percent in October. Furthermore, 57 percent of new iPhone owners surveyed in December said they got an iPhone 4S.

Android continues to hold the lead among all smartphone users, with 46.3 percent of all smartphone owners surveyed in Q42011 reporting they have an Android-based mobile phone.

As of Q42011, 46 percent of US mobile consumers had smartphones, and that figure is growing quickly. In fact, 60 percent of those who said they got a new device within the last three months chose a smartphone over a feature phone.

For more, check out Nielsen’s Mobile Media Report.

Consumers OK with Ads… if the Apps are Free

Nielsen Wire — Mon, 09 Jan 2012 16:23:45 +0000

Advertisers and those aiming to reach smartphone and tablet users on their devices should consider the power of free apps. According to Nielsen’s State of the Media: Consumer Usage Report, 51 percent of consumers say that they are okay with advertising on their devices if it means they can access content for free. Free apps are preferred by mobile consumers, though many opt for a combination of both free and paid apps to include in their collection, which usually averages 33 apps total.

Among tablet and smartphone users who downloaded only free apps in the past month, 33 percent chose games, 20 percent chose social networking and 18 percent chose music. However, app downloaders are willing to shell out money. Consumers who downloaded just paid apps or a combination of free and paid apps invested the most in games (35%), maps/navigation (29%) and music (27%).

For additional insights on consumer electronics and media usage, download Nielsen’s State of the Media: Consumer Usage Report.

Report: The Rise of Smartphones, Apps and the Mobile Web

Nielsen Wire — Thu, 15 Dec 2011 14:50:55 +0000

Nielsen’s State of the Media: The Mobile Media Report provides a snapshot of the current mobile media landscape and audiences in the U.S. and highlights the potential power of mobile commerce in the near future.

Key findings:

The majority of 25-34 and 18-24 year olds now own smartphones (64% and 53% respectively);
The majority of smartphone owners (62%) have downloaded apps on their devices and games are the top application category used in the past 30 days;
The number of smartphone subscribers using the mobile Internet has grown 45 percent since 2010;
87 percent of app downloaders (those who have downloaded an app in the past 30 days) have used deal-of-the-day websites like Groupon or Living Social;
Younger groups text the most. In Q3, teens 13-17 sent and received the most text messages (an average of 3,417 each month).

This report draws from a broad range of Nielsen data sources, including: Nielsen’s in-depth monthly surveys of mobile consumers (more than 300,000 consumers surveyed each year); Device metering data from the iOS and Android smartphones of thousands of consumers who have volunteered to be a part of our research panel; detailed, monthly analysis of the cellphone bills for 65,000 lines in the U.S., again, thanks to volunteer panelists.

For more, download State of the Media: The Mobile Media Report Q3 2011.

New Mobile Obsession: U.S. Teens Triple Data Usage

jeffb — Thu, 15 Dec 2011 14:45:44 +0000

Teens have officially joined the mobile Data Tsunami, more than tripling mobile data consumption in the past year while maintaining their stronghold as the leading message senders. Using recent data from monthly cell phone bills of 65,000+ mobile subscribers who volunteered to participate in the research, Nielsen analyzed mobile usage trends among teens in the United States. In the third quarter of 2011, teens age 13-17 used an average of 320 MB of data per month on their phones, increasing 256 percent over last year and growing at a rate faster than any other age group. Much of this activity is driven by teen males, who took in 382 MB per month while females used 266 MB.

Messaging remains the centerpiece of mobile teen behavior. The number of messages exchanged monthly (SMS and MMS) hit 3,417 per teen in Q3 2011, averaging seven messages per waking hour. Teen females are holding the messaging front, sending and receiving 3,952 messages per month versus 2,815 from males. Aside from messaging, data heavy activities such as mobile internet, social networking, email, app downloads, and app usage are the most popular mobile activities.

Teens are not focused on making calls via their mobile phones. Voice usage has declined the most among this group, from an average of 685 minutes to 572 minutes. When surveyed, the top three reasons teens said that they prefer messaging to calling was because it is faster (22 percent), easier (21 percent), and more fun (18 percent).

For more mobile insights, download State of the Media: The Mobile Media Report Q3 2011.