Veterinary Business Matters

Mentoring the New Veterinarian – Veterinary Business Matters Podcast #24

A few weeks ago we chatted with Kristin Britton, a soon to be graduated veterinarian and Dr. Scott Spaulding of Badger Veterinary Hospital about the challenges facing new veterinarians. One of the subjects we touched upon was mentoring. After our first conversation we thought that the topic of mentoring was so big that it deserved [...]

The Fate of the New Vet Grad – Veterinary Business Matters Podcast #23

In this 1st episode of a 2 part series we talk to Kristen Britton, fourth year veterinary student and Dr. Scott Spaulding, DVM, CEO of the Badger Veterinary Hospital about challenges facing veterinary students seeking employment and practices hiring new associates. Kristen is the past president of the Veterinary Business Management Association, a vet student [...]

Marketing Your Veterinary Business for Success – Veterinary Business Matters Podcast #22

I have been following Dr. Geoff Tucker for awhile now on Twitter and have found his attention to marketing fascinating. I don’t think Geoff would mind me writing this, but his attitude is not one that your average vet shares. Instead, he markets himself as a brand called The Equine Practice. Dr. Tucker has a [...]

Veterinary Business Matters Podcast #21 – Social Media and Starting a New Veterinary Business

I have had the pleasure of knowing Drs Leighton and Kornatowski, of Twin Pines Equine in Voluntown, CT, for about a year now. I have been impressed at their use of social media as a tool to help them grow their new equine ambulatory practice. Their courage to strike out on their own is impressive, [...]

Veterinary Business Matters Podcast #20 – The Benefits of a Mixed Animal Vet Practice

In this Veterinary Business Matters Podcast I chat with Dr. Scott Spaulding of Badger Veterinary Hospital of, you guessed it, Wisconsin. They are a mixed animal practice with 2 locations in the South Central part of the state. In this podcast Scott discusses the advantages of operating a mixed animal practice. He is also a [...]

Veterinary Business Matters Podcast #19 – Developing a Culture of Customer Service

Earlier this summer I sent one of our receptionists at our companion animal practice to a one day seminar on customer service hosted by the Ontario Veterinary Medical Association. It was called “Frontline Bootcamp for Frontline Staff”. Our staff member came back on cloud nine. She was enthused, excited and pumped to institute all of [...]

An Inadvertent Lesson for Veterinarians on How Not to Generate Business

This week I would like to welcome Dr. Melissa McKee as a guest blogger. She had an interesting interaction last week that was too good (or bad) not to share. Regardless of what business you are in there are simple and effective ways to communicate with prospective clients. Sometimes these simple techniques are forgotten [...]

Veterinary Business Matters Podcast #18: Increasing the Profitability of a Vet Business

Long time listeners of this podcast will remember Dr. Andy Clark as a frequent participant in our podcasts. Dr. Clark consults for companion animal, emergency and equine veterinary businesses. His great line is that he has worked for the smallest vet business and the largest equine veterinary hospital in the world – running his own [...]

Veterinary Business Matters – Podcast #15 featuring “Founders Syndrome”

Kirk Eddleman, the CEO of Equine Sports Medicine & Surgery of Weatherford, Tx, is no stranger to regular listeners of this podcast. Kirk will be presenting at the upcoming AAEP Business Education Workshop, July 22-24 in Oklahoma City, where he will be presenting on “Founders Syndrome” and “The Value of a Veterinary Practice Manager”. Many [...]

Veterinary Business Matters – Podcast #14

Dr Betsy Charles was one of the hits at the 2011 AAEP Annual Convention Business Education Sessions. Her all too brief presentation on communication in veterinary practices struck a chord with many. Whether it is between and older practice owner and younger new associate, or veterinarian and technician, healthy communication between all members of a [...]