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    <title>Mike Klein Global Fusion</title>
    
    <link rel="alternate" type="text/html" href="http://mikeklein.wtnmedia.com/" />
    <id>tag:typepad.com,2003:weblog-1838669</id>
    <updated>2009-11-05T07:21:39-08:00</updated>
    
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    <link rel="self" href="http://feeds.feedburner.com/MikeKleinGlobalFusion" type="application/atom+xml" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><entry>
        <title>An open letter to Sprint CEO — Is Sprint improving customer service?</title>
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        <id>tag:typepad.com,2003:post-6a011168eebf77970c0120a656a6c0970b</id>
        <published>2009-11-05T07:21:39-08:00</published>
        <updated>2009-11-05T07:23:28-08:00</updated>
        <summary>Columnist Note: In an open letter to Sprint CEO,Dan Hesse: Does Mr. Hesse really believe that Sprint is improving customer service? Not from our experiences. A multi-part experience nightmare! Part one. Am I the only one completely confused and upset...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml"><em><strong>Columnist Note:</strong> In an open letter to <a href="http://www2.sprint.com/mr/ex_dtl.do?id=560" linkindex="28">Sprint CEO,Dan Hesse:</a>
Does Mr. Hesse really believe that Sprint is improving customer
service? Not from our experiences. A multi-part experience nightmare!
Part one. <br /><br />Am I the only one completely confused and upset a
with Sprint's poor customer service and customer experience or should I
restate that as, Sprint's failure to improve customer service.? Please
comment below and add your thoughts. My experience involves selling
products under false pretext breach of contract and not honoring sales
claims by Sprint's sales and customer support representatives as well
as breach of contract issues. Perhaps it's time for the consumer to
rise and file another Class Action Law Suit and report your company
violation of consumer laws to states with strong consumer protections
agencies and with records of regulatory enforcement. Haven't you had
enough? In August Sprint had to to pay $15M to settle to most recent
case. <a href="http://www.fiercewireless.com/story/sprint-settling-class-action-etf-lawsuit-17-5m/2009-08-11" linkindex="29">See story.</a>
In today's world, customer satisfaction and retention are the keys to a
company's survival. Sprint is selling off its cell towers to raise
money to sustain operations. Laying off employees and outsourcing its
workforce to foreign countries and is losing more customers than any
other cellular carrier. Perhaps that is a major reason the company is
in a really poor cash position? Sprint's actions impact its'
shareholders and well as its customers. Mr. Heese, Please respond to me
let us help you.</em><br /><br />Dear Mr. Hesse, Sprint Board of Directors, et al.<br /><p>I
am writing this open letter to you and the community at large as your
public relations department would not schedule a timely interview with
you or an executive member of your management team to address the
following issues. They have referred me to your executive offices in an
attempt to fix issues that many of my readers and I have experienced. I
do not think if you know what is going on in your company. Ever since
the merger with Nextel, I have been writing this column, but have held
off publishing it, to give the company fair time to improve. I think
over 2 years is enough. It's fun, but unnerving to watch you on TV
commercials saying that Sprint has worked hard to improve customer
service. Not true! A search of “Sprint Customer Service” on You Tube
reveals 2,139 poor customer service videos. I will make it easy for you
to see this search, <a class="warning-localfile" href="file://localhost/tp/::www.youtube.com:results%3Fsearch_query=sprint+customer+service&amp;search_type=&amp;aq=1&amp;oq=sprint+cu">just “Click here.”</a></p><p>Read Full Posting at http://wistechnology.com/articles/6771/</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/gQVSyoQJYeY" height="1" width="1" /></div></content>


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    <entry>
        <title>The “New Normal” CIOs and IT execs converge at Gartner Confab</title>
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        <id>tag:typepad.com,2003:post-6a011168eebf77970c0120a6495921970c</id>
        <published>2009-10-18T09:48:50-07:00</published>
        <updated>2009-10-18T13:28:34-07:00</updated>
        <summary>This week I am attending the Gartner Symposium/ITxpo 2009 for the 12th consecutive year. It is one of the largest and most important annual gatherings of CIOs and senior IT leaders. There are many influential CIO's &amp; senior-level IT executives...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml">This week I am attending the Gartner Symposium/ITxpo 2009 for the 12th consecutive year. It is one of the largest and most important annual gatherings of CIOs and senior IT leaders. There are many influential CIO's &amp; senior-level IT executives with ties to Wisconsin including those from Northwestern Mutual, WE Energies, Orbitz, Peace Corp., Joy Global, Rockwell, Goodyear, QBE Insurance and more…. <br /><br />The Symposium kicks off this afternoon with a focus on healthcare IT and wraps up with an interview with Vivek Kundra, Federal CIO of the U.S. Government.<br /><br />The agenda this year focuses on the difficult task IT executives face of balancing cost, risk and growth. <br /><br />According to Gartner CEO Gene Hall, “As economic indicators stabilize after the global recession of the last 12 months, you must now ensure that decision makers in your organization have the insight and systems necessary to return your organization to growth. Your role is to help your organization emerge from the economic downturn with a stronger competitive advantage than you had going into it.”<br /><br />My agenda is packed with meetings with CIOs, Gartner analysts, session and presentations, mastermind keynotes and special interviews.<br /><br />I will be summarizing the complex, interrelated challenges confronting you. Also, I am creating a photo gallery, podcasts and WTN broadcast from the event. So check out postings at www.wtnnews.com www.wtnnews discussions posted at the FusionCIO Linkedin Group and my blogs, here at  Global Fusion and course follow me on Twitter. <br /><br />The theme for this years conference will kick off early Monday morning with the Gartner Analyst Opening Keynote, which will explore &lt;b&gt;“Breakthrough Approaches in the Era of the `New Normal' &lt;/b&gt;and examine the strategic implications of fast-evolving technologies and trends.<br /><br />On Tuesday, Mark Hurd, Chairman and CEO of Hewlett-Packard, will make a rare public appearance and return to Symposium when he spoke in 2005. Gartner analysts Donna Scott and David Cearley will interview Hurd on his plans for growth and driving customer value in the year ahead. <br /><br />On Wednesday, Gartner analysts Whit Andrews and Hung LeHong will interview Eric Schmidt, Chairman and CEO of Google&lt;/a&gt;, on the strategic direction of the company. Now that should be very interesting!<br /><br /><p>And on Thursday, Gartner analysts Brian Gammag and Neil McDonald will interview Steve Elop, President of Microsoft Business Division about various topics affecting enterprises in the year ahead, including the launch of Windows 7. What? No Steve Ballmer this year? Maybe he is off selling advertising! I have to go and grab a coat, as it feels as cold or colder than the Packer game at Lambeau today. I need to find a sports bar as CBS has Brett Favre and his Vikings playing on TV here. It's 56 degrees in Orlando today with up to 40 mph winds. Brrr.. for Orlando! Thanks for listening.</p><p>Update...Minnesota amazing win over Baltimore 4:27/pm edt never did get to see Packers!</p><p /><br />--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />Mike Klein is CEO and Editorial Director of WTN Media and WTN News also well as the Fusion CEO - CIO Symposium and the Digital Healthcare Conference. Klein was named" Journalist of the Year" for 2009-2010 by the U.S. Small Business Administration and writes on for the blog, Global Fusion and Fusion Healthcare, where he has been named and one of the "Top Healthcare Bloggers" by Wellsphere. You can reach Klein at edit@wistechnology.com<br /><br /><br /><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/0dveh2s2a1M" height="1" width="1" /></div></content>


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    <entry>
        <title>Bully Bosses and the secretaries who love 'em</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/F0P3t7uHKfU/bully-bosses-and-the-secretaries-who-love-em.html" />
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        <id>tag:typepad.com,2003:post-65899899</id>
        <published>2009-04-22T16:25:58-07:00</published>
        <updated>2009-04-22T20:24:15-07:00</updated>
        <summary>Bully Bosses and the secretaries who love 'em Here is an interesting blog posting I came across today. Today being Administrative Professionals Day (April 22, how could you not know?), Guru thought it fitting to honor the various professions by...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Current Affairs" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p class="MsoNormal" style="line-height:18.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family: Arial; font-size: 12px; font-weight: bold; line-height: 32px; "&gt;Bully Bosses and the secretaries who love &amp;#39;em&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom:13.0pt;line-height:24.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;Here is
an&amp;#0160;interesting&amp;#0160;blog&amp;#0160;posting&amp;#0160;I came&amp;#0160;across today.&lt;span style="font-family: TrebuchetMS; font-size: 17px; "&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="margin-bottom:13.0pt;line-height:24.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;&lt;span style="font-family: TrebuchetMS; font-size: 17px; "&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;Today being&amp;#0160;&lt;/span&gt;&lt;a href="http://en.wikipedia.org/wiki/Administrative_Professionals%27_Day"&gt;&lt;span style="color: #542788; text-decoration: none; font-size: 12px; font-family: Arial; "&gt;Administrative
Professionals Day&lt;/span&gt;&lt;/a&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;(April 22, how could you not know?), Guru
thought it fitting to honor the various professions by linking to a compilation
of tasks many have been forced to complete during their tenure.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom:13.0pt;line-height:24.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; color: #444444; "&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;Across the pond,&amp;#0160;&lt;/span&gt;&lt;a href="http://www.businessmanagementdaily.com/glp/26547/Bully-Boss-Strikes-Again.html"&gt;&lt;span style="color: #542788; text-decoration: none; font-size: 12px; font-family: Arial; "&gt;Business
Management Daily&lt;/span&gt;&lt;/a&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;put together a list of the craziest things
that administrative assistants have been asked to do by their boss.&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom:13.0pt;line-height:24.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; color: #444444; "&gt;&lt;strong&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&amp;#0160;They included:&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;line-height:15.0pt;mso-pagination:none;mso-list:l0 level1 lfo1;tab-stops:11.0pt list .25in left .5in;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; "&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;·&lt;/span&gt;&lt;span style="font: normal normal normal 7pt/normal &amp;#39;Times New Roman&amp;#39;; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;
&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;I&lt;/span&gt;&lt;span style="font-size: 13pt; color: #444444; "&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;nspect the
boss&amp;#39;s&amp;#0160;&lt;/span&gt;&lt;a href="http://www.4hoteliers.com/4hots_nshw.php?mwi=5756"&gt;&lt;span style="color: #542788; text-decoration: none; font-size: 12px; font-family: Arial; "&gt;sandwich&amp;#0160;&lt;/span&gt;&lt;/a&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;every
day to make sure it contained no tomatoes..&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;line-height:15.0pt;mso-pagination:none;mso-list:l0 level1 lfo1;tab-stops:11.0pt list .25in left .5in;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; "&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;·&lt;/span&gt;&lt;span style="font: normal normal normal 7pt/normal &amp;#39;Times New Roman&amp;#39;; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;
&lt;/span&gt;&lt;/span&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;Drop off a pet&amp;#39;s stool sample at the vet.&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;line-height:15.0pt;mso-pagination:none;mso-list:l0 level1 lfo1;tab-stops:11.0pt list .25in left .5in;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; "&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;·&lt;/span&gt;&lt;span style="font: normal normal normal 7pt/normal &amp;#39;Times New Roman&amp;#39;; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;
&lt;/span&gt;&lt;/span&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;Call around for a used toilet to replace one that had broken in
the boss&amp;#39;s rental house.&amp;#0160;&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;line-height:15.0pt;mso-pagination:none;mso-list:l0 level1 lfo1;tab-stops:11.0pt list .25in left .5in;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; "&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;·&lt;/span&gt;&lt;span style="font: normal normal normal 7pt/normal &amp;#39;Times New Roman&amp;#39;; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;
&lt;/span&gt;&lt;/span&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;Send fake rejection letters from universities to the boss&amp;#39;s
daughter as a joke.&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;line-height:15.0pt;mso-pagination:none;mso-list:l0 level1 lfo1;tab-stops:11.0pt list .25in left .5in;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; "&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;·&lt;/span&gt;&lt;span style="font: normal normal normal 7pt/normal &amp;#39;Times New Roman&amp;#39;; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;&amp;#0160;
&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 13pt; color: #444444; "&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;Take a&amp;#0160;&lt;/span&gt;&lt;a href="http://www.youtube.com/watch?v=Cd3pDM2f6Y8"&gt;&lt;span style="color: #542788; text-decoration: none; font-size: 12px; font-family: Arial; "&gt;Johnny Mathis&lt;/span&gt;&lt;/a&gt;&lt;span style="color: #444444; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;album
cover to the tailor to find material that matched Johnny&amp;#39;s jacket.&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p align="right" class="MsoNormal" style="margin-right:10.0pt;text-align:right;line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; "&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&amp;#0160;&lt;/span&gt;&lt;span style="font-size: 12px; font-family: Arial; "&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-right:10.0pt;line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size: 13pt; "&gt;&lt;a href="http://www.theindustryradar.com/index.cfm?account=radar&amp;amp;page=bosses_secretaries"&gt;&lt;span style="color: #000cff; font-size: 12px; font-family: Arial; "&gt;&amp;#0160;&amp;#0160;Read More at Guru Blog...&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:11.0pt;font-family:TrebuchetMS;color:#444444"&gt;&lt;strong&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;




&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/F0P3t7uHKfU" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/04/bully-bosses-and-the-secretaries-who-love-em.html</feedburner:origLink></entry>
    <entry>
        <title>It's Not the News. It's the Packaging</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/hbLEMXCxDNE/its-not-the-news-its-the-packaging.html" />
        <link rel="replies" type="text/html" href="http://mikeklein.wtnmedia.com/2009/04/its-not-the-news-its-the-packaging.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-65736409</id>
        <published>2009-04-20T06:34:36-07:00</published>
        <updated>2009-04-20T06:34:36-07:00</updated>
        <summary>Amid the news industry's crisis and the attendant fingerpointing over the causes, there is seemingly endless discussion these days of the pros and cons of things like micropayments, pay walls, aggregators, Google and the like. "We're being ripped off by...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Weblogs" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml">Amid the news industry's crisis and the attendant fingerpointing over the causes, there is seemingly endless discussion these days of the pros and cons of things like micropayments, pay walls, aggregators, Google and the like. 

"We're being ripped off by Google and the aggregators," say the traditionalists. "We need to find some way to make people pay for our journalism. Otherwise we can't support newsrooms full of reporters and great investigative projects."

"Google is not the enemy—it's driving traffic to news," say the modernists (including me). "You can't put the genie back in the bottle and get people to pay for news. There's too much competition from free sources."

But maybe we're all looking at this through the wrong end of the telescope—or rather, the microscope. Maybe there is something in the news business that people might want to pay for. It's just not what some of the pay-proponents think it is. Maybe—maybe—the thing you can charge for is the package the news comes in, not the specific news items themselves.

<a href="http://recoveringjournalist.typepad.com/recovering_journalist/2009/04/its-not-the-news-its-the-packaging.html">Let me explain says Mark Pots, recovering journalist. </a><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/hbLEMXCxDNE" height="1" width="1" /></div></content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/04/its-not-the-news-its-the-packaging.html</feedburner:origLink></entry>
    <entry>
        <title>Apple Clone Company Pystar Surviving One - year of Apple litigation</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/Jznq9TWUmHM/apple-clone-company-pystar-surviving-one-year-of-apple-litigation.html" />
        <link rel="replies" type="text/html" href="http://mikeklein.wtnmedia.com/2009/04/apple-clone-company-pystar-surviving-one-year-of-apple-litigation.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-65523797</id>
        <published>2009-04-15T18:28:36-07:00</published>
        <updated>2009-04-15T18:28:36-07:00</updated>
        <summary>Will Apple's software license be overturned by the courts? Apple needs a wake up call as my personal experience is that there quality, reliability are slipping and they are losing the edge of product superiority. In the last 3 months,...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web/Tech" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="color: #353535; font-family: Arial; font-size: 12px; line-height: normal; "><h1 style="border-style: initial; border-color: initial; font-style: inherit; text-align: left; vertical-align: baseline; font-family: Georgia, 'Times New Roman', Times, serif; font: normal normal bold 190%/normal Georgia, 'Times New Roman', Times, serif; color: #8c0000; border-bottom-style: solid; border-bottom-color: #8c0000; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; font-weight: normal; font-size: 221%; padding-top: 3px; padding-right: 0px; padding-bottom: 3px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><span style="color: #353535; font-family: Arial; font-size: 12px; line-height: 17px;">Will Apple's software license be overturned by the courts? Apple needs a wake up call as my personal  experience is that there quality, reliability are slipping and they are losing the edge of product superiority. In the last 3 months, I have replaced two IPhone that failed. My two-year old MacBook has had three repairs in three weeks , 2 logic boards and failed RAM. My IPod crashed right after the extended warranty ended. My Macbook Pro has had performance issues that Apple does not seem to be able to fix. So what's going with the competition? </span></h1><h1 style="border-style: initial; border-color: initial; font-style: inherit; text-align: left; vertical-align: baseline; font-family: Georgia, 'Times New Roman', Times, serif; font: normal normal bold 190%/normal Georgia, 'Times New Roman', Times, serif; color: #8c0000; border-bottom-style: solid; border-bottom-color: #8c0000; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; font-weight: normal; font-size: 221%; padding-top: 3px; padding-right: 0px; padding-bottom: 3px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><span style="color: #353535; font-family: Arial; font-size: 12px; line-height: 17px; ">One year ago, an otherwise sleepy April in the Apple universe was turned upside down by a tiny company from Southern Florida, kicking off a real-world Clone War between Apple and Psystar.</span><br /></h1><div class="postBody" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; "><div class="cnet-image-div image-medium float-left" style="width: 270px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; float: left; margin-top: 8px; margin-right: 8px; margin-bottom: 8px; margin-left: 2px; "><img alt="" class="cnet-image " height="270" src="http://i.i.com.com/cnwk.1d/i/bto/20090414/open3-osx4_270x270.png" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; " width="270" /><p class="image-caption" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-family: inherit; text-align: left; vertical-align: baseline; line-height: 144.5%; font-size: 93.5%; color: #555555; margin-top: 2px; margin-right: 0px; margin-bottom: 2px; margin-left: 0px; ">It's been a year since Psystar began selling Mac clones in defiance of Apple.</p><span class="image-credit" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-family: inherit; text-align: left; vertical-align: baseline; font-size: 93.5%; color: #555555; margin-top: 2px; margin-right: 0px; margin-bottom: 2px; margin-left: 0px; ">(Credit: Psystar)</span></div><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; ">Today, the essential question regarding Psystar is unchanged: does the company have the right to sell computers with Apple's<a href="http://www.cnet.com/mac-os-x-leopard/" section="luke_topic" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; ">Mac OS X Leopard</a> preinstalled, <a href="http://news.cnet.com/8301-13579_3-9918069-37.html" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; " title="Mac OS X seller (not Apple) disappears after reports -- Monday, Apr 14, 2008">as it has been doing since April 14, 2008</a>? Psystar set off shock waves through the Apple world that week, as an army of journalists, bloggers, fanboys, and detractors <a href="http://news.cnet.com/8301-13579_3-9920436-37.html" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; " title="Questions swirl around Mac clone maker Psystar -- Wednesday, Apr 16, 2008">set off on a manic search</a> for anything and everything related to the company and its desktops.</p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; ">Psystar emerged a year ago as a small independent system builder, the likes of which can be found in any medium-size town in the U.S. What provoked the interest and ire of the <a href="http://www.cnet.com/apple-mac.html" section="luke_topic" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; ">Mac</a>community was Psystar's decision to ship so-called "white box" systems with Mac OS preinstalled alongside systems with<a href="http://www.cnet.com/windows-vista.html" section="luke_topic" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; ">Windows Vista</a> and Linux, in defiance of Apple's licensing policies for that operating system.</p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; ">Psystar <a href="http://news.cnet.com/8301-13579_3-10199138-37.html" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; " title="Psystar adds new Mac OS desktop -- Wednesday, Mar 18, 2009">recently updated its flagship product, the Open Computer</a>, and CEO Rudy Pedraza promises that more products are yet to come.</p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; ">In an interview, Pedraza acknowledged that the past year has been quite a challenge, but he's glad that at least so far, Psystar has been able to provide an alternative to Apple. "(Our customers) are people who would otherwise be unable to afford an Apple computer, and they are just happy about it."</p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; "><a href="http://news.cnet.com/8301-13579_3-10219427-37.html?tag=nl.e433" target="_blank">READ MORE</a>:</p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; font-family: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; " /></div></span></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/Jznq9TWUmHM" height="1" width="1" /></div></content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/04/apple-clone-company-pystar-surviving-one-year-of-apple-litigation.html</feedburner:origLink></entry>
    <entry>
        <title>Obama underscores commitment to restoring fairness to the tax code, $1.2 billion dollars in tax credits for Wisconsin working families</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/QsSBzlqMlTo/obama-underscores-commitment-to-restoring-fairness-to-the-tax-code-12-billion-dollars-in-tax-credits.html" />
        <link rel="replies" type="text/html" href="http://mikeklein.wtnmedia.com/2009/04/obama-underscores-commitment-to-restoring-fairness-to-the-tax-code-12-billion-dollars-in-tax-credits.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-65500837</id>
        <published>2009-04-15T08:03:09-07:00</published>
        <updated>2009-04-15T08:04:10-07:00</updated>
        <summary>Today, on Tax Day, President Obama will meet with several working families, just like the ones all across America, who are facing tough choices during this economic crisis. President Obama underscored his commitment to a simpler tax code that rewards...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Current Affairs" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: Arial; font-size: 10px; line-height: 12px; "><h2 style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; outline-width: 0px; outline-style: initial; outline-color: initial; font-style: inherit; font-family: inherit; vertical-align: baseline; font-size: 180%; font-weight: bold; "><span style="font-size: 13px; font-weight: normal; "><span style="font-family: verdana; font-size: 12px; line-height: normal; white-space: pre-wrap; ">Today, on Tax Day, President Obama will meet with several working families, just like the ones all across America, who are facing tough choices during this economic crisis. President Obama underscored his commitment to a simpler tax code that rewards work and the pursuit of the American dream and supports a future of sustained economic growth that creates good jobs and rising incomes for all Americans. Wisconsin working families will receive $1.2 billion dollars back in the pockets of Wisconsin working families as working pay tax credit. </span><a class="callto" href="http://www.linkedin.com/news?viewArticle=&amp;articleID=32089175&amp;gid=1837239&amp;srchCat=CMPY&amp;articleURL=http%3A%2F%2Fwistechnology%2Ecom%2Farticles%2F5932%2F&amp;urlhash=446y&amp;trk=news_discuss" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; vertical-align: baseline; text-decoration: none; color: #003399; outline-style: none; outline-width: initial; outline-color: initial; white-space: nowrap; " target="_blank" title="Read article" /><a href="http://wistechnology.com/articles/5932/">Read more at WTN News »</a></span><br /></h2></span></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/QsSBzlqMlTo" height="1" width="1" /></div></content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/04/obama-underscores-commitment-to-restoring-fairness-to-the-tax-code-12-billion-dollars-in-tax-credits.html</feedburner:origLink></entry>
    <entry>
        <title>Are you experiencing the Netbook/NetTop revolution? </title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/c6a67Tdpm64/are-you-experiencibg-the-netbook-revolution-.html" />
        <link rel="replies" type="text/html" href="http://mikeklein.wtnmedia.com/2009/04/are-you-experiencibg-the-netbook-revolution-.html" thr:count="1" thr:updated="2009-06-02T14:30:36-07:00" />
        <id>tag:typepad.com,2003:post-65477293</id>
        <published>2009-04-14T18:42:15-07:00</published>
        <updated>2009-04-15T08:06:07-07:00</updated>
        <summary>I have now tried the original Acer Aspire and it was under-powered. Then I just tried the $800 Sony Vaio with Intel's new Atom chip and GPS enabled netbook. It is cool looking but crashed repeatably and wireless access was...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-size: 13px; font-family: Arial; ">I have now tried the original Acer Aspire and it was under-powered. Then I just tried the $800 Sony Vaio with Intel's new Atom chip and GPS enabled netbook. It is cool looking but crashed repeatably and wireless access was hard to use and did not always find the access point. The user interface is also awkward as is screen size. My next test is the new Asus and Dell 10" models.</span></p><div><span style="color: #353535; line-height: 17px; font-size: 13px; font-family: Arial; ">Just a year ago, this category didn't exist. But after several Atom-powered all-in-one PCs debuted at CES in January, it's officially the hottest grouping of desktops on the market.</span><span style="font-size: 13px; font-family: Arial; "><br /></span></div><div><span style="color: #353535; font-size: 12px; line-height: normal; "><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; "><span style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; font-size: 13px; font-family: Arial; ">A category long dominated by Apple's $1,200 iMac is suddenly rife with nice-looking imitators that pack less power than traditional Windows desktops, but are also gentler on the wallet. They're a subcategory of desktop PCs called Nettops, and, like </span><a href="http://reviews.cnet.com/laptops/" section="luke_topic" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; "><span style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; font-size: 13px; font-family: Arial; ">Netbooks</span></a><span style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; font-size: 13px; font-family: Arial; ">, they're generally defined as a computing platform powered by the Atom processor that runs either Windows XP or a version of Linux. Combined with the all-in-one form factor and a smaller screen than most desktops (between 15 inches and 19 inches), they're essentially the Netbooks of the desktop category.</span></p><div class="slideshow MEDIUM float-right" style="width: 270px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; background-image: url(http://i.i.com.com/cnwk.1d/i/tron/vader/dottedLine.gif); background-repeat: repeat-x; background-attachment: scroll; -webkit-background-clip: initial; -webkit-background-origin: initial; background-color: transparent; padding-top: 7px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; float: right; margin-left: 8px; background-position: 50% 100%; "><h4 style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; background-image: url(http://i.i.com.com/cnwk.1d/i/tron/vader/dottedLine.gif); background-repeat: repeat-x; background-attachment: initial; -webkit-background-clip: initial; -webkit-background-origin: initial; background-color: transparent; padding-top: 7px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; background-position: 50% 0%; "><a href="http://news.cnet.com/2300-17938_105-10000719-1.html" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; color: #00437f; font-size: 140%; font-weight: normal; "><span style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; color: #00437f; font-weight: normal; font-size: 13px; font-family: Arial; ">Photos: All-in-one Nettops</span></a></h4><a href="http://news.cnet.com/2300-17938_105-10000719-1.html" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; "><span style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; font-size: 13px; font-family: Arial; "><img alt="" src="http://i.i.com.com/cnwk.1d/i/tim/20090413/Asus_Eee_Top_two_270x230.JPG" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; border-style: initial; border-color: initial; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; " /></span></a><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; text-align: left; vertical-align: baseline; line-height: 144.5%; font-size: 90%; margin-top: 2px; "><a href="http://news.cnet.com/2300-17938_105-10000719-1.html" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; "><span style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-style: inherit; text-align: left; vertical-align: baseline; text-decoration: none; cursor: pointer; font-weight: bold; color: #00437f; font-size: 13px; font-family: Arial; ">View the full gallery</span></a></p></div><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; "><span style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; font-size: 13px; font-family: Arial; ">"A year ago I would have said Netbooks are not going to cannibalize the notebook market. Then the economy went kablooey," said John Jacobs, director of notebook market research for DisplaySearch. Since then, many people who needed a notebook have chosen to spend $400 on a Netbook instead of the typical $800 on a full-size notebook.</span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; "><span style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; font-size: 13px; font-family: Arial; ">"I think we'll see something like that for Nettops," he said. "Either for retirees or younger folks who don't need the portability of a notebook, and just need something to get on the Internet and do basic computing. Nettops, and all-in-ones will be very attractive devices, and we expect to see a lot of retailers who have stayed out of it will jump into it."</span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; "><span style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; font-size: 13px; font-family: Arial; ">The all-in-one category as a whole is expected to grow to more than 6 million units in 2009, and to over 7 million in 2010, according to DisplaySearch. That's almost an 80 percent spike in shipments, which was unexpected at the end of 2008.</span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; font-size: 100%; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; "><span style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; font-weight: inherit; font-style: inherit; text-align: left; vertical-align: baseline; margin-top: 15px; line-height: 144.5%; font-size: 13px; font-family: Arial; ">See full story at CRAVE: </span><span style="line-height: normal; font-size: 13px; font-family: Arial; ">http://news.cnet.com/8301-17938_105-10217384-1.html?tag=mncol;txt</span></p></span><div><span style="font-size: 13px; font-family: Arial; "><br /></span></div><div><span style="font-size: 13px; font-family: Arial; "> </span></div></div><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/c6a67Tdpm64" height="1" width="1" /></div></content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/04/are-you-experiencibg-the-netbook-revolution-.html</feedburner:origLink></entry>
    <entry>
        <title>Skype's CTO, Dan Berg "Live" on how Skype is out to change the world</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/bghvHAEPjzU/dan-berg-cto-skype-in-madison-wisconsin-.html" />
        <link rel="replies" type="text/html" href="http://mikeklein.wtnmedia.com/2009/03/dan-berg-cto-skype-in-madison-wisconsin-.html" thr:count="1" thr:updated="2009-04-05T08:26:09-07:00" />
        <id>tag:typepad.com,2003:post-64917071</id>
        <published>2009-04-02T17:42:00-07:00</published>
        <updated>2009-04-03T02:49:42-07:00</updated>
        <summary>Blog update: 04/02/01 7:02/PM EDT. Blogger's Note: This is exclusive “real- time coverage of Berg's presentation and follow up Q/A discussion that followed the announcements and release earlier in the day of Skype - iPhone application. Written by Mike Klein,...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web/Tech" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>

</p><p><span style="font-family: 'Lucida Grande'; font-size: 14px; line-height: 17px; white-space: pre-wrap;"><span style="font-family: Arial; font-size: 13px; font-style: italic; font-weight: bold; line-height: 15px; white-space: normal;" /></span></p><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">Blog update: 04/02/01 7:02/PM EDT.</p><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" /><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" /><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" /><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">Blogger's Note: This is exclusive “real- time coverage of Berg's  presentation and follow up Q/A discussion that followed the announcements  and release earlier in the day of Skype - iPhone  application. Written by Mike Klein, editorial director, WTN News. See updated news reporting at WTN News, www.WTNNews.com. </p><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" /><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" /><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">MADISON: Dan Berg, a self-proclaimed geek since childhood, is chief technology officer of Skype, an Internet phone service owned by eBay Inc. Berg returned to his home town area last night as he was raised and schooled in Oregon, Wisconsin. He took the opportunity to talk tonight at an Accelerate Madison monthly gathering.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" /><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;">Daniel Berg's primary responsibility is to drive innovation and ensure Skype continues to develop great software. His mandate covers Skype's full range of products, He is developing and maintaining a global team of more than 300 staff. Dan joined Skype after 15 years at Sun Microsystems, most recently as CTO for their Global Sales and Services Division and Vice President of Systems Engineering for Sun's Emerging Markets Region. He joined Skpe in January 2009. His presentation was on the value of the network.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">He began his talk with a classic 20-year-old presentation that started with the mainframe and then talked about the change to client server computing. He discussed open standards and protocols and how open standards are playing a significant role in driving innovation. He also discussed that the cloud might contain some degree of hype. He did cite Salesforce.com as an exception. </p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"With the cloud there will be more than goes into it such as SaaS, PaaS, and infrastructure as a service." Berg said. “Salesforce.com going good things in SaaS and PaaS.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">Berg showed a corporate video that stressed how is Skype enabling the world's conversations.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">Eventually, he discussed the just-released Skype application on iPhone and Android as well as competition from traditional Telco's. Berg addressed the hometown crowd on the same day Skype confirmed rumors that it would roll out its anticipated iPhone app at the CITA Wireless show in Las Vegas. This enables users of the iPhone and iPod Touch to download Skype  to make free calls to other Skype users over Wi-Fi rather than a cell network.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">So what's the bid deal about Skype?  He said with Skype we have no servers and as users are added peer-to-peer technology expands the network. For chief information officers this can be a problem because they loose control, said Berg.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">The first week of January they had 14 million concurrent users and this week now have 17 million concurrent users without adding servers.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">So what's the downside Berg asked? It's hard to control outages and tech glitches." There are good and bad uses on peer-to-peer computing," said Berg.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">Skype's biggest issue is security," said Berg. "Our security has not been broken with all the hackers doing bad things on the network. A good portion of R&amp;D is how we work with firewalls.”</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">A few weeks back Skype introduced "Silk" an audio codec technology developed to increase audio quality. "One of the biggest complaints we get at Skype is `your quality sucks!' “Berg added.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"Video has allowed us to get to the next step. The biggest problem we have is that it's user device quality. We are now working on HD audio and video. In the next month or so Skype will introduce with another manufacturer a $15 headphone,” he said.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">“Skype has 440 million registered users. We are adding 350,000 users a day. So since yesterday we have added almost a million users. We run about 20 billion calls a month and now passed ATT as biggest provider of international voice communications,” continued Berg.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">So what is changing? “We are not tied to a dedicated hardware device. We are software,” explained Berg. Where do we see things going?” Communications is like water and should move around with you. The conversation should flow to where you are on any device."</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"From office to car, to home, to big screen TV, Skype adds value as a user has rich experience from chat to talk to video," he said, noting that the technology does not limit the business model.”</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"We do not expect existing Telco's to re-invent communications. Over time they have become a walled garden, instead of being open. It is hard for them to open up. Skype is now going beyond ATT in terms of International calls. We are changing the worked in the process,” Berg said.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">So what is the winning service? “It needs to be device and network agnostic,” added Berg."</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"Finding ways to monetize Skype has been difficult," said Berg. </p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"One of the biggest problems we have is fraud. That's why it took us so long to get the iPhone application out," said Berg.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"We would like to have everyone to have access and with that we will change the world."</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">When asked by the audience about how Skype compares to technology from Microsoft, Vonage and other competitors he responded with confidence, "Were better!" </p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"We are really working on video and trying to increase the experience for the user"</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">"We need to be friends with providers, who are also our foes" said Berg</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">Berg said Skype is very concerned about net neutrality, a threat for users and peer-to-peer technology.</p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">Some counties like China are angry with Skype as they have hard time monitoring communications. We want to do the right thing to protect the user until laws change," said Berg. </p>
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; min-height: 15px;" />
<p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">We are working on new version of Skype "To Go" application to improve quality, said Berg. </p><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" /><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;">He closed talking about net neutrality and how that is not a good thing for users and Skype as an organization. This means that Skype strongly supports net neutrality and the attempts by ISPs' to limit bandwidth and give priority to some content providers over others is beneficial for users. </p><p style="margin: 0px; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;"><span style="font-family: Arial; font-size: 13px; font-style: italic; font-weight: bold; line-height: 15px;" /></p><div><span style="font-family: Verdana; font-size: 12px; font-style: normal; font-weight: normal; line-height: normal;"><br /></span></div><div><span style="font-family: Verdana; font-size: 12px; font-style: normal; font-weight: normal; line-height: normal;">As a journalist and web-based news media outlet we strongly endorse support this position.  Mike Klein, Editorial Director. <br /></span></div><p /><p /><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/bghvHAEPjzU" height="1" width="1" /></div></content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/03/dan-berg-cto-skype-in-madison-wisconsin-.html</feedburner:origLink></entry>
    <entry>
        <title>Paul Shain and ex-Berbee execs form new company, Singlewire, focus on mass notification and physical security systems</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/XcQ5yKlJLg8/paul-shain-and-exberbee-execs-form-new-company-singlewire-focus-on-mass-notification-and-physical-se.html" />
        <link rel="replies" type="text/html" href="http://mikeklein.wtnmedia.com/2009/04/paul-shain-and-exberbee-execs-form-new-company-singlewire-focus-on-mass-notification-and-physical-se.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-64933525</id>
        <published>2009-04-01T05:41:32-07:00</published>
        <updated>2009-04-01T05:41:32-07:00</updated>
        <summary>MADISON, Singlewire Software, today announced its formation as a company to focus on building applications for the Unified Communications and physical security spaces. Singlewire Software has acquired the assets of Berbee Software, including theInformaCast family of IP notification applications, from...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: verdana; line-height: 16px; ">MADISON, <a href="http://www.singlewire.com/" style="color: #1749ad; text-decoration: underline; ">Singlewire Software</a>, today announced its formation as a company to focus on building applications for the Unified Communications and physical security spaces. Singlewire Software has acquired the assets of <a href="http://www.berbeesoftware.com/" style="color: #4d6dad; text-decoration: underline; ">Berbee Software</a>, including the<a href="http://www.berbeesoftware.com/mediasite/InformaCast/SupportingFiles/ViewerWM64Lite.html" style="color: #4d6dad; text-decoration: underline; ">InformaCast</a> family of IP notification applications, from <a href="http://www.cdw.com/" style="color: #1749ad; text-decoration: underline; ">CDW Corporation</a>. Singlewire Software intends to continue the enhancement of the InformaCast platform to include the integration of its notification technology into the physical security space. The company will be headquartered in Madison, WI.<br /><br /> Paul Shain, former CEO of Berbee and former Senior VP at CDW, will be serving as President and Chief Executive Officer. Ken Bywaters, current Practice Manager for Berbee Software will become Executive Vice President of Product Management. Greg Sliwicki, former President of Berbee and former VP of Sales at CDW will become Executive Vice President of Sales and Marketing, and Brett Rimkus, former CFO at Berbee and former CDW Vice President of Business Development will become Chief Financial Officer. In addition, the engineering and sales team currently supporting the applications as Berbee Software will become employees of Singlewire Software. </span><a href="http://wistechnology.com/articles/5822/" target="_blank">Read More</a></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/XcQ5yKlJLg8" height="1" width="1" /></div></content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/04/paul-shain-and-exberbee-execs-form-new-company-singlewire-focus-on-mass-notification-and-physical-se.html</feedburner:origLink></entry>
    <entry>
        <title>Phil Fasano: Kaiser CIO on data center strategy, budget growth, medical imaging and PAC's plans</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/MikeKleinGlobalFusion/~3/QxDop2o3SJ0/phil-fasano-kaiser-cio-on-data-center-strategy-budget-growth-medical-imaging-and-pacs-plans.html" />
        <link rel="replies" type="text/html" href="http://mikeklein.wtnmedia.com/2009/03/phil-fasano-kaiser-cio-on-data-center-strategy-budget-growth-medical-imaging-and-pacs-plans.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-64799725</id>
        <published>2009-03-29T07:40:29-07:00</published>
        <updated>2009-03-29T07:40:29-07:00</updated>
        <summary>In part two of an exclusive interview with Philip Fasano, Senior Vice President and CIO for Kaiser Health Plan, and Kaiser Foundation Hospitals, Fasano discusses his strategy for outsourcing to IBM a $500 million data center operations management project, Kaiser's...</summary>
        <author>
            <name>Mike Klein</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://mikeklein.wtnmedia.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: Times; font-size: 16px; line-height: normal; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; font-size: 13px; line-height: 140%; font-family: Helvetica, sans-serif; background-image: initial; background-repeat: initial; background-attachment: initial; -webkit-background-clip: initial; -webkit-background-origin: initial; background-color: #ffffff; background-position: initial initial; "><div class="container" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 15px; padding-right: 15px; padding-bottom: 15px; padding-left: 15px; "><p style="margin-top: 0px; margin-right: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-bottom: 10px; "><span style="font-family: verdana; line-height: 17px; ">In part two of an exclusive interview with Philip Fasano, Senior Vice President and CIO for Kaiser Health Plan, and Kaiser Foundation Hospitals, Fasano discusses his strategy for outsourcing to IBM a $500 million data center operations management project, Kaiser's IT budget growth in 2009 versus 2008 and where strategic investments are being made and priorities being re-evaluated, as well Kaiser's IT department challenge of mass data storage in relationship to their PAC's strategy and medical imaging storage challenges. Read part one at http://wistechnology.com/fusioncio/article/5776</span></p></div></div></span></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/MikeKleinGlobalFusion/~4/QxDop2o3SJ0" height="1" width="1" /></div></content>


    <feedburner:origLink>http://mikeklein.wtnmedia.com/2009/03/phil-fasano-kaiser-cio-on-data-center-strategy-budget-growth-medical-imaging-and-pacs-plans.html</feedburner:origLink></entry>

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