Lowe’s Careers - Information Technology

Dir Change Management - IT -NC-Mooresville

I. Job Summary:
Director- IT Organizational Change Management’s (OCM) primary function is to drive effective change throughout Lowe’s IT organization by using a change management framework designed to maximize the realization of business strategies. The OCM Director must be a skilled consultant that is able to advise senior leadership on change strategies, train and coach other change practitioners, recognize systemic patterns or risks in change delivery, and lead/guide implementation of large scale change efforts throughout the organization. This role is responsible for driving increased speed of adoption within IT, greater utilization, and a high level of proficiency on the changes impacting employees and customers. The OCM Director must, therefore, be able to effectively interact with others at all levels of the organization. The OCM Director must be proficient in all three components of change realization: Intent, People and Delivery.

II. Essential Functions and Responsibilities:
• Oversee and lead change implementation efforts on IT strategic initiatives, specifically applying a structured change management approach and methodology for stand-alone projects or as an integral component of larger projects.
• Develop an IT-specific change management strategy based on situational awareness of the details of the necessary change and the groups being impacted by the change.
• Perform and/or guide IT change practitioners in conducting assessment of need, readiness, and reporting progress of change management efforts. Includes readiness assessments, driving progress toward future state, results evaluations, and mitigation of resistance.
• Develop and integrate change management plans across IT initiatives to ensure change resiliency of the portfolio.
• Develop change communication strategies that leverage multiple communication vehicles, are level appropriate, and are carefully timed in order to have optimal impact and absorption of the intended audience.
• Draft and/or review drafts of important communications regarding change initiatives to ensure alignment with broader strategy and message relevance.
• Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition.
• Counsel IT leaders on change effectiveness and develop contingency plans to aid in adoption.
• Act as a trusted advisor to IT executives who are change sponsors by providing objective perspectives on the organization’s and the sponsor’s ability to realize desired change in people, processes and technology.
• Align tools and approach with enterprise change standards.
• Maintain knowledge of current industry change management practices and skills.

Required Qualifications:
• Bachelor’s Degree in Business, Psychology, Education, or other Business related area
• 5-7 years of progressive business or client consulting experience with an emphasis on strategy, process reengineering and change management, or demonstrated line management proficiency and people leadership.
• Understanding of and experience with complex IT related organizations and transitions.
• Expert skills related to change management principles and methodologies, and project management approaches, tools and phases of the project lifecycle.
• Expert understanding of how people go through a change and the change process
• Excellent written and verbal communications
• Expert facilitation, presentation, training, organizational and planning skills
• Demonstrated ability to work independently and in a highly collaborative environment
• Demonstrated ability to navigate challenging and ambiguous situations with people or business , while managing situations effectively and quietly

Preferred Qualifications:
• MBA or Master’s degree in Psychology, Education, or other Business related area
• Change Agent Level 1, 2 & 3 Certification by Conner Partners

VP, IT E-Commerce & Mobility -NC-Mooresville

Job Summary:
The principle purpose of the VP, IT E-Commerce & Mobility is to lead the development and support of customer digital interfaces and electronic commerce throughout the enterprise including the technological strategic planning, development, and support of all online and mobile initiatives.

The VP, IT E-Commerce & Mobility will also have primary responsibility for acting as the highest level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. This position will oversee a team responsible for e-commerce technical design and development of highly complex software systems, and for building the solution necessary to support the strategy.

The VP, IT E-Commerce & Mobility leads teams that drive initial customer needs analyses, ensures customer requests are compatible with IT’s technical direction, helps to prioritize needs enterprise-wide, and participates with customers and other IT groups in the development of annual and long-term system plans.

To accomplish this, the VP, IT E-Commerce & Mobility must have exceptional organizational, financial, team building, relationship, and project management skills. This person must also maintain expertise in all aspects of e-commerce technology and mobility, particularly in implementing best practices and designing, selecting, and implementing e-commerce systems.

In addition, the VP, IT E-Commerce & Mobility will work closely with leadership across the Executive Team on business analysis, needs assessment, and preliminary cost/benefit measurement, brokerage of other IT services, and communication of trends and requirements to and from customers and IT. This position will also work across cross-functional organizational business units primarily collaborating with business unit management, functional area managers, and senior IT management and business and technology team members to define e-commerce goals and objectives, aiming to deliver results.

The VP, IT E-Commerce & Mobility will also educate, sensitize, and manage the expectations of senior executives and business unit heads to the realities, challenges, and fundamentals of technology.

Essential Responsibilities:
• Manages the day-to-day administration, operations, and standards for the company Digital Interface and e-commerce capabilities
• Directs, supervises, and evaluates development of IT staff, including setting priorities, scheduling tasks, and employee reviews
• Consults with all business units regarding application architecture and technology migration
• Initiation and leadership of multi-product initiatives to improve integrated service offerings, improve efficiencies, and define and monitor integrated and product-specific key performance indicators
• Serves as the primary interface between the development team and department management, business leaders, and third-party vendors. Selects, leads, and ensures high-quality delivery of third-party vendors
• Works closely with the business units, functional area managers, senior IT team and the e-commerce team to define the goals, objectives, and plans that direct e-commerce activities; Partners with business and development resources to support core projects; Ensures that all involved groups are fully engaged
• Defines and leads processes to support effective and efficient web content management; Implements and manages processes to monitor customer behavior and site operations in order to identify performance opportunities
• Ensures proper operation, maintenance, upgrades, and capacity planning for all systems supported by the digital interfaces and e-commerce operation, working with internal and external entities as necessary
• Identifies potential system improvements to meet strategic objectives, and plans for implementation with an ability to take ownership of problems and drive the entire resolution/communication process from beginning to end
• Ensures department methodologies are maintained and streamlined according to the business needs and technological advancements
• Responsible for compliance with Sarbanes-Oxley policies as they pertain to Configuration Management, Security, and Business Continuity
• Monitors, controls, approves, and reports the status and expenses of approved systems development, enhancement, and support activities of assigned group

People Leadership

Self-Leadership

Competencies Needed
Non-Technical Competencies
Understanding the Business, Making Complex Decisions ,Creating the New and the Different, Keeping on Point, Getting Organized, Managing Work Processes, Dealing with Trouble, Focusing on the Bottom Line, Managing Up, Being Organizational Savvy, Inspiring Others, Managing Diverse Relationships, Acting with Honor and Character

Technical/Functional Competencies
External Vendor Management – Demonstrated experience in selecting and managing external vendors to design and implement designated aspects of enterprise IT requirements and solutions
Knowledge of digital interfaces, mobile, desktop and E-Commerce – Expertise in all aspects of e-commerce technology, particularly in implementing best practices and designing, selecting, and implementing e-commerce systems
IT Process Management – Ability to manage IT processes such as change control, production support, and quality assurance

Qualifications:
Required Minimum Qualifications:
• Bachelor’s Degree in Business Management, Computer Science, Engineering, or related field
• 8-15 years of experience in either of the following, or a combination of:
- Development, implementation, and maintenance of large-scale systems, preferably across multiple hardware and software platforms
- Business unit management experience that includes working closely with commerce and mobility in the development and implementation of large-scale systems
• 8+ years of leadership experience managing major development projects or co-management with IT or business teams
• A very high level of demonstrated subject matter expertise in the functional area and/or product and services relevant to assigned job responsibilities
• Significant experience and knowledge in new computing architectures and implementation of networked computing structure; experience with Web architectures, mobile, and evolving platforms development and implementation
• 6+ years of management experience in which one or more of the following has occurred:
- Demonstrated high competency in the execution of multiple large projects
- Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management
- Experience in managing resources to meet goals across multiple projects
- Experience in leading multidisciplinary, high-performance work teams/groups
- Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems

Preferred Qualifications:
• Master’s Degree in Business Management or computer science
• Working knowledge of the Information Technology Infrastructure Library (ITIL) framework of management
• Prior experience in a senior IT position
• 8+ years of experience in deployment of e-commerce applications in the relevant business area, with hands-on exposure to the latest e-commerce applications

QA Engineer -NC-Mooresville

Do you want to be part of an exciting transformation leveraging technology? Lowe’s has provided customer-valued home improvement solutions for more than 65 years and is now transforming from a home improvement retailer to a home improvement company. Our vision of the future is a seamless, supportive and inspiring experience wherever and whenever customers engage with Lowe’s. This is true multi-channel, multi-product, multi-service retailing with technology as the key enabler. Lowe’s IT is a changing and business-focused environment where you can contribute in a wide variety of functional areas covering all aspects of the consumer value chain. If you are looking for an opportunity to see immediate, positive and material business benefits from your technology skills and experience, this is the time to join Lowe’s.
The Test Engineer III provides technical assistance and often performs as a team leader. The Test Engineer III is expected to share Subject Matter Expertise in one or more related areas. Additionally, the Test Engineer III is responsible for cultivating and applying an understanding of Lowe’s development and testing methodology, policies, standards, internal controls, and external controls. The Test Engineer III interacts with the other IT delivery groups, IT business liaisons, and business representatives to analyze requests, accurately size, plan, deliver, and support the required effort.

Essential Functions and Responsibilities:
• Develops and maintains a complete picture view of the project, it’s dependencies, automation goals, and technology
• Provides Technical Leadership for Quality Services
• Assists with overall Test Strategy/Test Plans for large and complex projects
• Provides technical knowledge to Automation team to support Automation Test Plan development and estimates
• Validates Automation requirements and seeks clarity from project management, stakeholders, and business
•Plans proof of concepts and demos for new applications
• Maintains overall application(s) knowledge and is able to support Automation Test Team
• Analyzes testing technologies and makes appropriate suggestions to enhance and guide the testing direction
• Continuously researches emerging technologies to improve Quality Services’ processes
• Ensures high quality implementations through the application of Lowe’s methodologies and procedures including adherence to internal and external controls
• Experience in SOA, SDLC, Waterfall, and Agile methodologies
• Participates in project planning
• Oversees temporal, and deliverable scopes of projects
• Reviews and approves deliverables prepared by the team to include code reviews and standardization
• Ensures documents are complete, current, and stored in appropriate location
• Identifies process improvement areas to minimize the potential of recurring issues

Leadership:
• Serves as test lead for projects that may involve major technical or testing changes
• Manages end to end effort coordination for efforts assigned by a manager. This includes facilitating across onshore leads for impacted areas, communicating overall schedule, tracking status and completion of test deliverables across teams
• Interacts with 3rd party vendors
• Manages the day to day activities of operational and technical support duties of the entire team.
Facilitates defect triage and test status sessions
• Assigns staff to fulfill project resource requirements
• Ensures that all the team members get the KT to provide Testing Environment Support
• Participates on project teams to effectively communicate the operational requirements to ensure effective project/technology transition

Qualifications:
•Advanced knowledge of testing methodologies / processes
• Bachelor’s degree or comparable job-related experience
• 5-10 years of leadership experience
• Strong planning skills
• Proven systems design experience
• Strong communication skills
• Good interpersonal, conflict resolution and customer service skills
• Ability to work effectively in a fast-paced, high volume, deadline-driven environment

MQ Messaging Engineer -NC-Mooresville

This position is located in Mooresville, NC.

The candidate will serve as a Technical lead, and will be a part of the Lowe’s Integration Solutions Service Delivery Organization, supporting the core integration architecture and MQ tools across the various computing environments.

The ideal candidate for this position will be a detail oriented and customer focused IT professional with a strong background in MQ technologies. Additionally the candidate will provide the highest level technical support to insure system and network availability. This position requires a high degree of teamwork and interaction with various IT Retail and Engineering organizations, making interpersonal skills and a positive attitude extremely important. Finally, the successful candidate will demonstrate a creative and forward thinking approach to both problem solving activities, root cause analysis and development/configuration and delivery of innovative, high quality solutions.

The Senior Programmer Analyst is responsible for work at an extremely high level of technical complexity. In addition to designing, configuring, testing, implementing and documenting solutions, the Senior Programmer Analyst is expected to analyze user requests, accurately size the effort and thoroughly develop the messaging application. The Senior Programmer Analyst will often serve in a leadership capacity and provides support for systems incidents including after hours support. Additionally, the Senior Programmer Analyst is responsible for cultivating and applying an understanding of Lowe’s methodology, policies, standards, and internal and external controls.

Required Qualifications:
A minimum of a Bachelor’s Degree or comparable job-related experience is required.
5 years of experience in system engineering
Mainframe Environments (CICS, DB2)
Distributed Environments (Unix, Linux, Oracle)
Proven leadership skills
Proven systems design experience
Strong communication skills

Preferred Qualifications:
Retail systems knowledge
Degree in Computer Science or Information Systems

With fiscal year 2011 sales of $50.2 billion, Lowe’s Companies, Inc. is a FORTUNE® 50 company that serves approximately 15 million customers a week at more than 1,745 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.

Sr. Integration Engineer (webMethods) -NC-Mooresville

This position is located in Mooresville, NC.

This is an outstanding opportunity to get in on the ground floor of a new capability that will influence the strategic direction of application and integration architecture at Lowe’s. This team will partner with other architecture functions to design and implement ESB capabilities that will serve as a foundation for platform integration and enable service-based solutions.

The candidate will serve as a Technical lead, and will be a part of the Lowe’s Integration Solutions Service Delivery Organization, supporting the core integration applications across the IT environment.

The ideal candidate for this position will be a detail oriented and customer focused IT professional with a strong background in EAI technologies. This position also requires a high degree of teamwork and interaction with various business units, making interpersonal skills and a positive attitude extremely important. Finally, the successful candidate will demonstrate a creative and forward thinking approach to both problem solving activities and development and delivery of innovative, high quality solutions.

The Senior Programmer Analyst is responsible for work at an extremely high level of technical complexity. In addition to designing, coding, testing, implementing and documenting complex application programs, the Senior Programmer Analyst is expected to analyze complex user requests, accurately size the effort and thoroughly develop the application. The Senior Programmer Analyst will often serve in a leadership capacity and provides support for systems incidents including after hours support. Additionally, the Senior Programmer Analyst is responsible for cultivating and applying an understanding of Lowe’s methodology, policies, standards, and internal and external controls.

Required Qualifications:
• 5-8 years of full life-cycle experience in the analysis, architecture, development and promotion of EAI solutions including the use of SOA solutions (with emphasis on MQ and SOAP over HTTP)
• Hands-on experience in design, development, implementation and support of SoftwareAG webMethods solutions
• Solid Web Services interface design skills with in-depth knowledge of XML, XSD and WSDL
• Bachelor’s Degree or comparable job-related experience
• Proven leadership skills
• Proven systems design experience
• Strong communication skills

Preferred Qualifications (viewed as a plus):
• webMethods
• IBM WebSphere DataPower
• Experience with Object Oriented Programming Languages (Java/J2EE)
Mainframe Environments (CICS, COBOL, DB2)
• Retail systems knowledge
• Degree in Computer Science or Information Systems

With fiscal year 2011 sales of $50.2 billion, Lowe’s Companies, Inc. is a FORTUNE® 50 company that serves approximately 15 million customers a week at more than 1,745 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.

Sr. ETL Informatica Engineer -NC-Mooresville

The Sr. ETL Informatica Engineer oversees the efficient design and implementation of the data propagation processes used to populate Business Intelligence operational data stores, data warehouses, data marts, or other reporting repositories. The Sr. ETL Informatica Engineer is tasked with driving ETL related technical architecture strategy and keeping abreast of and identifying new technologies that can assist Lowe’s with is data propagation needs. The role defines ETL related standards and best practices, and oversees development efforts to ensure they are correctly interpreted and followed.

The Sr. ETL Informatica Engineer serves as a data transformation expert to advise projects and developers on methods to most efficiently and cost effectively achieve EIS project data needs. With visibility across projects this role effects centralized consolidation of data feeds, standardizes common processes and usage patterns, and makes sure reuse is accomplished wherever possible. The Sr. ETL Informatica Engineer must also understand the content and context of source data in order to assure that data deposited in the downstream systems is of high quality and fit for expected use. Involvement may also include defining best practice mechanisms for data change identification, establishing paradigms to support Master Data Management, and support for ETL tool configuration and optimization.

KEY RESPONSIBILITIES
•Guide, contribute and approve the development of the HLD and SSD documents
•Contribute to the establishment and implementation of the overall the ETL product strategy
•Establish a roadmap/design to move towards the future state architecture
•Adhere to EIS best practices and effectively apply Lowe’s methodologies and standards
•Develop ETL architecture standards and best practices, including those for data profiling, data quality management, and metadata management components interdependent with the ETL components
•Consult with Solution Delivery Architects on overall solution design
•Contribute to effort/cost estimates for new ETL efforts
•Mentor ETL developers and other architects (may be offshore)efforts
•Create, troubleshoot and tune complex mapping
•Set up complex workflows and schedules
•Participate in quality assurance reviews of ETL components
•Involvement with ETL system upgrades to new releases in order to fully exploit new features/functions
•Research, evaluate, and identify alternative approaches to Lowe’s data propagation needs
•Able to work independently on Design/Develop complex ETL Interface/Conversion objects based on multiple structures.
•Develop workflows considering performance of ETL for huge volumes of records from Source to Destination servers.
•Coordinating with offshore for design/develop and object deliverables.
•Coordinating with multiple teams on maintaining database connections, table creations and migrating code to quality and production systems.
•Deliver PowerCenter code and technical specifications as per client standards.
•Perform Informatica production support activities.

KEY SKILLS
•Expert in writing complex SQL queries, tuning and explain plans.
•Experience with large data migration projects
•Prior experience using a structured methodology (RUP, Agile, etc.)
•Strong Experience with Major commercial ETL tools (Informatica, DataStage)
•Good understanding of data modeling (logical and physical)
•Strong communication skills
•Understanding of ETL best practices
•Experience with the Informatica platform (PowerCenter, Data Explorer, Data Quality, Metadata Management) administration tasks
•Domain maintenance
•Service creation and configuration
•Security configuration for users and groups
•Upgrade and Hotfix planning
•Source and Target creation and configuration

KEY DELIVERABLES
•ETL related operational and architectural standards
•Documented standard approaches for handling recurring usage patterns
•Effort/Complexity estimates in support of initial project planning efforts
•QA reviews of ETL processes

With fiscal year 2011 sales of $50.2 billion, Lowe’s Companies, Inc. is a FORTUNE® 100 company that serves approximately 15 million customers a week at more than 1,745 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.

Identity / Access management engineer -NC-Mooresville

Lowe’s is extending the use of Identity & Access Management solutions in order to simplify the user experience of Lowe’s associates. In support of this exciting initiative, this position will be focused on the solution design and development. This position is with the IT Solutions organization and is located in Mooresville, NC.

The Lowe’s IT Identity and Access Management (IAM) team focuses on authentication and federation, ID automation, LDAP directory integration, single sign-on, access management, governance processes, and the support of SOA enabling technologies. This team partners with other IT functional teams to design and implement IAM capabilities that will serve as a foundation for platform integration and enable service-based solutions. Expanding our integration with new applications and expanding our service / integration offerings will be key to Lowe’s IT success.
The Information Security Analyst III provides full life cycle support for Identity and Access Management solutions. Additionally, the Senior Systems Analyst is expected to analyze very complex user requests, accurately size development efforts, create development plans and develop solutions with minimum supervision. He/She will lead other team members, including contractors, in accomplishing the above. The Information Security Analyst III is also responsible for ensuring the quality of solutions while delivering accurate and timely status reports. This role in involved in new development activities on business sponsored programs/projects and will also provide support for production incidents which includes after hours support.

Responsibilities of this position will include:
• Design, development, and maintenance/support of the Identity and Access Management domain such as Identity Management, Access Management, Directory Management, Single Sign-On, Federation, and Role Based Access systems.
• Analyzing and resolving complex authentication, integration and automation issues.
• Provide guidance on integrating the identity management authentication and authorization framework into new and existing applications.
• Analyze, develop and implement new identity management solutions based on requirements while ensuring adherence to information security standards, custom development standards and corporate policy.
• Participate in defining the roadmap, architecture and process standards for the identity management platform.
• Continuously seek to improve the time, cost and risk associated with the automation of user authentication.

POSITION REQUIREMENTS
• 4-year college degree in related field or equivalent job experience.
• 7-10 years diversified information technology experience.
• 5-8 years experience with maintaining an identity management platform.
• 5-8 years experience providing web integration services including reverse proxy, application and web architecture.
• Solid understanding of Identity Management (IDM), Single Sign on (SSO), and security concepts.
• Must have hands on integration and deployment experience with enterprise IDM Solutions such as: CA IDM, Novell IDM (NIM, NAM), or Oracle IDM (OIM, OAM)
• Must be able to multi-task and set priorities – Able to back up Project team when required.
• Must have experience in a collaborative, multi-disciplined team environment.
• Must have strong technical, analytical, interpersonal communication and writing skills

PREFERRED QUALIFICATIONS

• Retail IT experience
• Experience with expertise in LDAP systems, JAVA, ASP, Linux, Active Directory, Exchange, and HRIM systems.

One or more of the following Certifications
Certified Information Systems Security Professional (CISSP).
Novell Certified Directory Engineer
CA Certified SiteMinder Professional
GIAC Certification
MCITP – Microsoft Certified Information Technology Professional
Cisco Certified Network Administrator (CCNA) or Cisco Certified Network Professional (CCNP)
giac certification