Lowe's Careers – Clerical/Admin

Pricing/Signage Coordinator -NC-Durham

Position Description

Responsible for ensuring price change execution and store price integrity. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties as assigned.

Job Requirements

Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc). Satisfactorily complete all Lowe's training requirements (including annual Hazardous Material, Forklift certification/departmental training, etc). Ability to interpret price tag and UPC information. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Administrative Office -TN-Nashville

Position Description

Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Assigned primarily to one zone on the sales floor, but may be required to work in other areas.

Job Requirements

Requires morning, afternoon and evening availability any day of the week. Ability to operate, demonstrate and explain merchandise in assigned area. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc). Ability to interpret price tag and UPC information. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Credit/ SOS Coordinator -NY-Webster

Position Summary

Responsible for the effective management of Commercial Builder/Contractor Account credit services; administrative functions of corporate credit programs and policies and procedures; and the approval, maintenance and collections of all store accounts receivables, returned checks and credit cards. Responsible for the effective follow-up of Special Order Sales. Researches SOS related reports to identify and recover all potential margin losses. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Job Requirements

Requires morning, afternoon and evening availability any day of the week. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc.) Ability to interpret price tag and UPC information. Ability to process merchandise information through store computer system, POS register system and complete all required paperwork according to policy. Knowledge of credit programs and collection procedures. Ensure the review of all SOS reports. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Move objects up to and exceeding 200 pounds with reasonable accommodations. Able to wear all necessary personal protective equipment to perform job functions. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Head Cashier -NY-Staten Island

Position Description

The Head Cashier manages the front end activities by proactively visiting Customer Service, Returns Desk, Front Line Registers, Commercial Registers, Lawn and Garden Registers, Vestibules and parking areas. Provides direction and support to associates. Helps to ensure Customer Service needs are met at all times. The Head Cashier is mainly located behind the registers where they are positioned to proactively assist in potential customer assistance while maintaining visibility of the exit doors for security and loss prevention issues. The Head Cashier is also required to respond to all customer and employee generated EAS alarm activations per the training guidelines, greet and acknowledge customers in a friendly, professional manner and provide quick responsive service to maximize the customer's shopping experience. Coach cashiers in providing great customer service. Responsible for all other duties as assigned.

Job Requirements

Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc.) Ability to interpret price tag and UPC information. Ability to process merchandise information through store computer system, POS register system and complete all required paperwork according to policy. Develop and plan activities to ensure proper completion in a timely manner. Accomplish work through the effective management of employees. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Customer Service Associate IV -KY-Ashland

Customer Service Associate III -AL-Mobile

Pricing/Signage Coordinator -NC-Brevard

Cash Office Admin Clerck -MA-N. Dartmouth

Administrative Office - Part-time -MN-Mankato

Position Description

Responsible for accurate balancing of all Lowe’s transactions and receipts. Ensure security over all funds. Process and file paperwork as directed by supervisor.
Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Job Requirements

We are currently looking to fill a a two week rotation, which would entail working every other weekend one week and Monday/Tuesday the next week. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc). Ability to interpret price tag and UPC information. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Pricing/Signage Coordinator -NC-Hickory

Customer Service Associate II -SC-Anderson

Store Seasonal Employee -IN-Portage

Customer Service Associate Front End
General Description and Purpose
Responsible for handling all customer inquiries, sales, returns at the Customer Service/Return Desk, operating the cash register, processing customer payments, bagging customer goods, and processing customer returns, etc. Greets and acknowledges all customers in a friendly, professional manner and provides quick, responsive customer service. Responsible for all other duties as assigned.
Work Schedule
May require morning, afternoon, and evening availability any day of the week.
Essential Knowledge and Skills
Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing, and knowledge of weights and measures. Understands and responds appropriately to basic customer and employee inquiries. Read, write, and communicate using English language sufficient to perform job functions. (Other preferences will be given for special language skills when there is a business need.) Knowledge of company's mission, purpose, goals, and the role of every employee in achieving each of them. Ability to operate store equipment in assigned area (including but not limited to: LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc.) Satisfactorily complete all Lowe’s training requirements (including annual Hazardous Material, Forklift certification/departmental training, etc.) Ability to interpret price tag and UPC information. Ability to process merchandise information through store computer system, POS register system, and complete all required paperwork according to policy. Knowledge of credit programs and collection procedures.
Qualification Standards
Applicants may be rejected if an interview or background check reveals that the applicant has been convicted of a felony or offense against property such as receipt of stolen property, larceny, embezzlement, burglary, or similar convictions. Must pass a pre-employment drug test.
Physical Job Requirements
Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Move objects up to and exceeding 200 pounds with reasonable accommodations. Able to wear all necessary personal protective equipment to perform job functions. Stand and/or sit continuously and perform job functions for a full shift with meal break. Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, and move items weighing up to 50 pounds without assistance. Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions.

Pricing/Signage Coordinator -GA-Columbus

Store Seasonal Employee -MA-Saugus

General Description and Purpose
Human Resources Coordinator
Responsible for handling all customer inquiries, sales, returns at the Customer Service/Return Desk, operating the cash register, processing customer payments, bagging customer goods, and processing customer returns, etc. Greets and acknowledges all customers in a friendly, professional manner and provides quick, responsive customer service. Responsible for all other duties as assigned.
Work Schedule
May require morning, afternoon, and evening availability any day of the week.
Essential Knowledge and Skills
Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing, and knowledge of weights and measures. Understands and responds appropriately to basic customer and employee inquiries. Read, write, and communicate using English language sufficient to perform job functions. (Other preferences will be given for special language skills when there is a business need.) Knowledge of company's mission, purpose, goals, and the role of every employee in achieving each of them. Ability to operate store equipment in assigned area (including but not limited to: LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc.) Satisfactorily complete all Lowe’s training requirements (including annual Hazardous Material, Forklift certification/departmental training, etc.) Ability to interpret price tag and UPC information. Ability to process merchandise information through store computer system, POS register system, and complete all required paperwork according to policy. Knowledge of credit programs and collection procedures.
Qualification Standards
Applicants may be rejected if an interview or background check reveals that the applicant has been convicted of a felony or offense against property such as receipt of stolen property, larceny, embezzlement, burglary, or similar convictions. Must pass a pre-employment drug test.
Physical Job Requirements
Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Move objects up to and exceeding 200 pounds with reasonable accommodations. Able to wear all necessary personal protective equipment to perform job functions. Stand and/or sit continuously and perform job functions for a full shift with meal break. Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, and move items weighing up to 50 pounds without assistance. Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions.

Administrative Specialist IV -NC-Mooresville

This position provides varied and complex administrative support by applying advanced clerical, administrative, and office skills for the department or a group of professionals. These duties include payroll functions, routing or answering routine correspondence not requiring Supervisor’s attention, organizing and maintaining office files, ordering and maintaining office supplies, using advanced computer applications to prepare complex correspondence, reports, and presentations, receiving and screening telephone calls, scheduling appointments and maintaining a complex calendar for the Supervisor, and directing inquires. Exercises independent judgment and uses basic reasoning skills to perform duties of the position. Has frequent access to confidential information and files. Applies knowledge of department and organizational operations and may adapt procedures and processes to accomplish position requirements. Performs work under minimal supervision.

II. Essential Functions and Responsibilities:
• Maintains accurate payroll records (e.g. enters weekly payroll data, tracks vacation, holiday, and sick hours, provides exception reporting as needed)
• Orders and Maintains adequate supplies for office use, while keeping within established budgets
• Fields and screens incoming telephone calls, letters, and/or visitors; answers routine questions, and furnishes information, when possible, to save the supervisor’s time.
• Opens and distributes mail to appropriate person; Responds with form letter to routine requests; Determines what needs to be filed and briefs the Supervisor on items needing immediate or personal attention.
• Organizes and maintains office files and records while reducing waste and maximizing efficiency; Ensures there is proper security for confidential files.
• Acts as the contact person for internal and external customers and uses independent judgment to respond to requests for information or to refer more complex requests to appropriate staff members; follows up to ensure issues have been resolved; May communicate on behalf of the Supervisor.
• Regularly works with or provides confidential and sensitive information and exercises discretion concerning its dissemination.
• Makes day to day decisions, requiring knowledge of department policies and procedures; proactively works to develop process improvements.
• Organizes and expedites flow of work through Supervisor’s office. Initiates follow-up action.
• Drafts, produces, proofreads, edits, and processes correspondence or other documents for supervisor approval. May exercise independent judgment to send out correspondence on behalf of supervisor as needed
• Researches, compiles, and may analyze data for special projects and various reports. This may include utilization of spreadsheets, database, or word processing software.
• Create spreadsheets including formulas to organize, display, and summarize data, facilitate analysis, and identify interrelationships; prepare special reports for other departments and external customers.
• Produces a wide variety of routine and complex documents, reports, presentations, and other correspondence using advanced skills in Microsoft Office Suite with minimal direction from the Supervisor.
• Schedules appointments and maintains calendars for department and/or supervisor; continually checks calendars and looks ahead to avoid conflicts; Ensure that meeting requests have sufficient detail allowing the Supervisor proper understanding of the meeting topic; prepares all material needed for the meeting; Coordinates all aspects of Divisional/Departmental meetings
• Coordinates and manages special events, including scheduling dates, sending invitations, providing logistical support, catering, ordering supplies and materials.
• Makes travel arrangements (flight, hotel, rental car, itinerary, etc) and serves as contact person for attendees. Proactively prepares materials (reports, binders, itineraries, passports, etc) needed for a successful and productive trip.
• Assists department personnel with entering travel expenses in Necho.
• Helps to onboard new employees by arranging workspace, arranging computer equipment, supplies, etc in a timely manner.
• Process Employee transfers and terminations in a timely manner
• Assists with department budget or expense reports; may perform some analysis or make projections about department budgets; produces spreadsheet reports as requested; May assist in the development of the Department budgets.
• Acts as an information resource for the Department concerning procedures and standard practices for the company.

III. Additional Duties and Responsibilities:
• Ensures office equipment is properly maintained and serviced
• Serve as back up for other Administrative professionals during lunch periods and vacations.
• Serves as a mentor to other Administrative Specialists
• Performs other duties as assigned
V. Qualifications:
Required Qualifications:
• Minimum of a high school diploma or equivalent required
• 5-10 years experience in an Administrative role
• 2-4 years Lowe’s experience and knowledge of Lowe’s policies and procedures.
• In depth knowledge and proficiency with PC software programs e.g., word processing, spreadsheet, database management, Power Point, email, calendar

VI. Competencies:
• Advanced clerical skills, word processing, editing layout, graphic functions, and proficiency with spreadsheets
• Knowledge of general office procedures and demonstrates initiative to implement process improvements.
• Must have a sound knowledge of business correspondence and an ability to proofread for grammar, spelling and punctuation with a high degree of accuracy.
• Ability to communicate effectively with both internal and external customers and to calmly and efficiently handle routine to emergency situations.
• Must demonstrate strong organizational ability and prioritization skills in order to organize workload, handle multiple responsibilities, and meet deadlines
• Ability to effectively handle multiple interruptions and adjustments to priorities throughout the day.
• Must demonstrate excellent written and oral communication skills
• Must have a customer service focus
• Ability to work effectively as a member of a team
• Must demonstrate good listening skills
• Must demonstrate a professional demeanor, being courteous and tactful at all times.
• Must have the ability to maintain strict confidentiality in regard to work performed.
• Must be Trustworthy
• In depth knowledge of language and processes relevant to the department.
• Understanding of what resources inside and outside of the department to utilize to resolve issues.
• Detail oriented
• Ability to work without supervision, but knows when to seek guidance and input.
• Takes initiative to ensure deadlines are met
• Willingness to learn new things and eagerness to acquire new skills
• Must be dependable and adaptable
• Assures the department is running effectively and efficiently
• Maintains positive relationships and establishes contacts across many cross functional departments
• Must have detailed knowledge of and ability to interpret the policies and procedures relevant to the work and mission of the department.