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	<title>Common Outlook Consulting Inc. » Learning Centre</title>
	
	<link>http://www.commonoutlook.com</link>
	<description>Experts in Negotiation, Conflict Management and Relationship Building</description>
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		<title>Conflict→Creativity→Innovation→Productivity→Profit</title>
		<link>http://www.commonoutlook.com/learning/conflict%e2%86%92creativity%e2%86%92innovation%e2%86%92productivity%e2%86%92profit/</link>
		<comments>http://www.commonoutlook.com/learning/conflict%e2%86%92creativity%e2%86%92innovation%e2%86%92productivity%e2%86%92profit/#comments</comments>
		<pubDate>Sun, 22 Apr 2012 01:04:39 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learning Centre]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=1752</guid>
		<description><![CDATA[While it’s true the Profit from Conflict can be evaluated by little black numbers on sheets of white paper, it can also be measured in how we Profit Others. And while money is pretty sweet stuff, helping others by: ∞creating Conflict for ourselves in the vein of the Famous 5; ∞prodding and provoking our nice comfy beliefs and stagnant patterns of thinking in the way philosopher Chris MacDonald does; ∞exemplifying and emulating former UN Envoy, Stephen Lewis, who walked—arms wide open—into the Aids fray in Africa…is an evolutionary, and in the case of the ‘Famous 5’, a sometimes revolutionary step forward. 

]]></description>
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		<item>
		<title>THEY’RE DUKING IT OUT DOWN THE STREET</title>
		<link>http://www.commonoutlook.com/learning/articles/theyre-duking-it-out-down-the-street/</link>
		<comments>http://www.commonoutlook.com/learning/articles/theyre-duking-it-out-down-the-street/#comments</comments>
		<pubDate>Sun, 25 Mar 2012 01:47:11 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=1737</guid>
		<description><![CDATA[Forget about the big-name—Hewlett Packard; DuPont; GE; Otis Elevator; IBM—industry leaders touted as innovative and tough. Instead, walk over to the window; look down the street to Trend Hunter, and Toronto Central CCA (Community Care Access) Centre; then look up …way up to the friendly giant of Ontario skiing – Blue Mountain Resorts to see just three of the thousands of ‘local’ concerns swimming with innovation. In spite of their divergences, each of the three share one over-riding value: they are run by observant ‘customer-product/experience’ thinkers: people who actually welcome conflicts between: 1) excellent ideas; 2) differences in values; 3) products or services not meeting the marketplace.

]]></description>
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		<item>
		<title>When Things Get Tough, The Tough Innovate.</title>
		<link>http://www.commonoutlook.com/learning/when-things-get-tough-the-tough-innovate/</link>
		<comments>http://www.commonoutlook.com/learning/when-things-get-tough-the-tough-innovate/#comments</comments>
		<pubDate>Fri, 24 Feb 2012 02:40:52 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learning Centre]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=1717</guid>
		<description><![CDATA[In the past five years, business leaders the world over, have been trashing has-been mission statements and un-buttoning company cultures to produce innovative thinking radically different from the heads-down; ‘yes sir; even if you’re wrong, sir’ choke-holds that grasped corporations and strangled employees throughout the 20th century. Instead, leaders today need creative ideas to ignite agile responses to this turn-on-a-dime marketplace. And they’re doing it by…’gulp’…fostering conflict. (]]></description>
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		</item>
		<item>
		<title>Gratitude</title>
		<link>http://www.commonoutlook.com/learning/articles/gratitude/</link>
		<comments>http://www.commonoutlook.com/learning/articles/gratitude/#comments</comments>
		<pubDate>Sat, 10 Dec 2011 03:10:53 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=1606</guid>
		<description><![CDATA[There are no rules; no laws concerning Gratitude. If you haven’t developed it or don’t use it enough, you won’t get a ticket; be judged guilty; get sent to jail. You won’t lose your job or the respect of your colleagues either…for you’ve made it a rule to say: ‘thank-you’ and everyone seems quite satisfied with that.  But let’s not fool ourselves: saying ‘thank-you’ is not the same as being grateful.  Not at all.


]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Profit in Conflict</title>
		<link>http://www.commonoutlook.com/learning/articles/profit-in-conflict/</link>
		<comments>http://www.commonoutlook.com/learning/articles/profit-in-conflict/#comments</comments>
		<pubDate>Thu, 11 Aug 2011 04:00:56 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=1401</guid>
		<description><![CDATA[There is good conflict and then there’s bad conflict. The first one gets resolved; the second one doesn’t. For years, bad conflict ensured good conflict couldn’t earn a dime, never mind a profit. But things are turning around. Figuratively and in real dollars, good conflict is generating hefty returns both in business and at home. And it’s achieving those results with very little initial outlay. ]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Top 5 Sales Negotiation Mistakes</title>
		<link>http://www.commonoutlook.com/learning/articles/top-5-sales-negotiation-mistakes/</link>
		<comments>http://www.commonoutlook.com/learning/articles/top-5-sales-negotiation-mistakes/#comments</comments>
		<pubDate>Fri, 25 Feb 2011 23:28:27 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=370</guid>
		<description><![CDATA[Picture the scene: it’s late in your fiscal year and you’re in the final stages of negotiating a big sale.  If you land this one, you will exceed your annual sales target by 25% and your bonus will double.  No doubt about it – you want this one.

Then comes the bad news: to do the deal, the client wants a major concession that will erode the profitability of the transaction and set a bad precedent.  You thought you had handled this objection earlier and put it aside, but you were wrong.  What now? 

In this article, I will share some advice that I hope will help address challenges like this. 
]]></description>
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		<slash:comments>4</slash:comments>
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		<title>Shake it up!</title>
		<link>http://www.commonoutlook.com/learning/articles/shake-it-up/</link>
		<comments>http://www.commonoutlook.com/learning/articles/shake-it-up/#comments</comments>
		<pubDate>Thu, 20 Jan 2011 22:29:16 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=673</guid>
		<description><![CDATA[How Master Negotiators ‘Get Bigger’ From the time of inception, we began to change.  To say that being born; that coming out of baby and childhood was hard work, vastly understates the case, for the hurdles each one of us had to overcome were simply astounding.  Generally however, between the ages of two and three, you [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>What’s Wrong with Being Wrong?</title>
		<link>http://www.commonoutlook.com/learning/articles/what%e2%80%99s-wrong-with-being-wrong/</link>
		<comments>http://www.commonoutlook.com/learning/articles/what%e2%80%99s-wrong-with-being-wrong/#comments</comments>
		<pubDate>Mon, 13 Dec 2010 01:36:11 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=664</guid>
		<description><![CDATA[Recently, I had the good fortune to be part of an audience where Peter Hiddema was speaking. He said a number of pithy things which I’ll share with you in future articles, but the one that hit me square between the eyes was that most people, upon making a mistake, feel themselves diminished by it. ]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>The ‘Okay’ Gift</title>
		<link>http://www.commonoutlook.com/learning/articles/the-%e2%80%98okay%e2%80%99-gift/</link>
		<comments>http://www.commonoutlook.com/learning/articles/the-%e2%80%98okay%e2%80%99-gift/#comments</comments>
		<pubDate>Mon, 13 Dec 2010 01:28:33 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=654</guid>
		<description><![CDATA[Your holidays aren’t going to be perfect…and neither are mine. That doesn’t mean to say we aren’t going to experience sublime moments, but to expect each day—each gathering to be only positive, is to invite that dripping icicle of holiday discontent.     ]]></description>
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		<title>Deciphering Intention</title>
		<link>http://www.commonoutlook.com/learning/articles/deciphering-intention/</link>
		<comments>http://www.commonoutlook.com/learning/articles/deciphering-intention/#comments</comments>
		<pubDate>Sun, 26 Sep 2010 02:39:16 +0000</pubDate>
		<dc:creator>Common Outlook</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/?p=607</guid>
		<description><![CDATA[Researchers at Harvard have discovered that babies as young as nine months old have a sophisticated understanding of social interaction. After watching two puppets make different decisions about how they share their toys, the babies are choosing to interact only with the puppet who shared. This leaves us to surmise that if the ability to detect social skills is present at such an early age, then surely those skills must be vital to our survival both individually and collectively.
]]></description>
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