James Taylor's Decision Management

Some thoughts on legacy modernization

jtaylor — Tue, 23 Nov 2010 07:09:30 -0800

Cross-posted from my blog JTonEDMI saw this white paper by IBM on Legacy Modernization with business rules and thought I should quickly re-summarize my point of view on this and link to my various posts on the topic. The white...

What the business needs from business rules (a thought on mega trends)

jtaylor — Tue, 09 Nov 2010 10:16:39 -0800

Last week Carole-Ann posted on 2 MegaTrends at Business Rules Forum 2010. I normally agree with a lot of what she has to say but this time I am going to have to take exception to one of her points....

What, exactly, do you mean by business rules?

jtaylor — Thu, 07 Oct 2010 09:28:43 -0800

Scott Cleveland had an interesting post this week on the single greatest benefit of BPM that included the information that 17% thought it was "Change business rules and processes without impacting underlying applications". This focus on agility is not, perhaps,...

Fixing the BP Fund claims process

jtaylor — Tue, 28 Sep 2010 07:01:27 -0800

I saw yet another article about the claims being paid by the BP Fund this weekend - BP fund czar promises bigger, faster claims - and it struck me that every time there is a disaster we go through this....

Simplifying complex processes

jtaylor — Thu, 09 Sep 2010 16:58:22 -0800

There are lots of good reasons for adopting business process management as an approach, and a Business Process Management System as a technology. The benefits that can be gained are real but they can be undermined by over complex process...

Fall webinar series

jtaylor — Mon, 30 Aug 2010 11:01:03 -0800

I just scheduled and announced four new webinars for this fall:Simplifying over-complex processes Delivering customer centricity across multiple channels, multiple platforms Implementing analytics? You need business rules Decision analytics - more than BI and web analytics You can find all...

Improving customer interactions one decision at a time

jtaylor — Tue, 24 Aug 2010 13:17:16 -0800

William Band at Forrester (@waband) recently tweeted that his next research project was: When to use CRM apps vs BPM tools to improve customer interactions? Pros & Cons of each? I replied that companies should be sure to manage customer...

Use Cases and Business Rules

jtaylor — Tue, 17 Aug 2010 17:24:56 -0800

Barb von Halle and Larry Goldberg had an interesting article titled Use Cases and Business Rules - can they work together over on Modern Analyst. In the article they discuss the role of the Decision Model and business rules in...

On the importance of experimentation

jtaylor — Wed, 04 Aug 2010 08:28:07 -0800

The McKinsey Quarterly had an article today on Ten Tech-enabled business trends to watch and number 5 caught my eye -Experimentation and big data. As the authors say What if you could analyze every transaction, capture insights from every customer...

Fall events to learn more about decision management

jtaylor — Tue, 27 Jul 2010 10:53:27 -0800

I am speaking or giving workshops at three events this fall and all three represent good opportunities for you to learn more about decision management:First up is RuleFest 2010 in San Jose October 11-14. I am speaking on October 12...

Business rules v programming (again)

jtaylor — Thu, 22 Jul 2010 20:02:15 -0800

I got another comment on an old article of mine that is linked to a popular programming site - Don't soft-code, use business rules. This remains my most commented post and the new comment basically repeats some of the arguments...

Register for business rules forum 2010

jtaylor — Mon, 28 Jun 2010 05:22:29 -0800

There are just a few days left to secure the Super Early Bird Price for the 13th International Business Rules Forum 2010 so register here. Join me October 17-21 at the Hilton Alexandria Mark Center in Alexandria, VA. This year...

New book on BPM and BI

jtaylor — Wed, 23 Jun 2010 11:01:19 -0800

The 2010 BPM and Workflow handbook is now available for pre-order at a great discount. This year's book focuses on the role of Business Intelligence in the context of BPM. As Keith Swenson, WfMC Vice Chair says, "Business (Process) Intelligence...

Speaking at the ebizQ BPM in Action event

jtaylor — Tue, 25 May 2010 18:36:23 -0800

I am participating in the ebizQ BPM in Action series this month. I am speaking on Advanced Decisioning for Process Excellence at 1pm on June 23. Straight-through processing, advanced analytics, dynamic processes, business user control and business alignment -- all...

Flexible yet permanent - the power of business rules

jtaylor — Tue, 18 May 2010 10:01:39 -0800

Sapphire, SAP's big show, is on this week and I have been following the twitter stream (I was invited but couldn't make it). Merv Adrian (@merv) had a sequence of posts about some SAP customers (Shell and Unilever) that really...