Instructional Design - Facilitative Leadership - Train The Trainer

Networking & Speed Learning

2009-09-01T12:24:00.002+10:00

Last week we conducted our Circle of Influence Networking evening for PA’s and EA’s. We were delighted to have more than 120 participants. The feedback was excellent and we will certainly organise another similar event before Christmas. If you would like more information just email us.
Our next event is very exciting. We are combining the skills of networking and learning simultaneously. The theme of the night is ‘How to overcome the 4 most common dysfunctions in teams’.

How many times have you left a networking session with a bundle of business cards that you have later thrown in the rubbish bin? How many times have you found yourself seated between two uninteresting characters at a long drawn out presentation?

The Speed Learning Network is a breath of fresh air and the first event of its kind. Learn a brand new skill and be engaged by a key note speaker, whilst also reaping the benefits of your networking session. The Speed Learning Network was developed specifically to connect high achievers, professionals, business owners and entrepreneurs with like minded individuals.

The next Speed Learning and Networking Event will be conducted on Thursday, October 8, 2009 from 6.00 pm – 8.30 pm at CQ, Level 1, 113 Queen Street, Melbourne. To get a brochure and registration form click here.

Feel free to visit our site for more training programs.
> Instructional Design - Facilitative Leadership - Train the Trainer

So you did not win the lotto or did you?

2009-09-01T11:58:00.001+10:00

Our people at Preferred Training Networks are always positive, enjoying the comradery and banter. However, the faces on Friday morning were not happy when we discovered we did not win anything in our pooled resources for the $80 Million Jackpot.

So like us you probably did not win either. Now think of what would happen if at the very end of your life you opened a drawer in your attic and there was a government bond Pay Bearer $80 Million. How would you react? All the hardships you endured and you had this $80 million all this time that could have been cashed much earlier.

Now back to reality. You are probably reading this in a very rich country. You have a computer and you probably have a job. Hopefully your health is good too. You might have beautiful children, siblings and parents. When you think of your friends you reflect on how lucky you have been. You might think of your partner and all the people who love you in this world.

Do you see – You have already won the lottery. You have been blessed with such a fortune.

My lottery win is 3 beautiful children, a beautiful partner, a reliable car, a great team of people to work with and working in an organisation that can positively change people’s lives.

So remember you have already won the lottery and do not waste a minute whinging and complaining. Embrace and cherish what you have already won.

Spotting Middlers

2009-09-01T11:35:00.004+10:00

Middlers are fantastic at stringing along tasks. No matter what the task is, middlers are always in the middle of it. Deadlines are seldom met and it is always someone else’s fault.

Middlers often operate beneath the radar; as their performing neither exceptional or poorly. Middlers are at the opposite end of the continuum to action orientated people.

4 reasons to confront workplace middlers:

Improved performance – Once a middler knows they have been spotted their performance picks up immediately.
Middlers like company – Unless middlers are confronted they will attract some higher performers to become middlers.
Middlers often carry resentment – Resentment is a productivity killer. This course helps unearth any resentment killers.
Improved Engagement levels – Middlers are not engaged employees and often fool surveys with their pretended enthusiasm.

Imagine, if there was a program primarily developed to shake up middlers. This program can be conducted for a group of middlers and/or it can be conducted for the managers who mange middlers.

Feel free to visit our site for more training programs.

Horse Trading When Dollars Are Tight

2009-04-09T13:22:00.006+10:00

Horse trading is an innovative way of getting more resources for your department whilst trading things that you do not need.

For example every department has excesses in some areas and needs in others. No department will willingly give away its excesses as they can be gone forever.
E.g. Joanne has extra car spots for her department. Nobody knows and the excess spots are never used.
Tim has extra laptops and does not have any need for them.

In a facilitated session everyone confidentially outlines what they have excess of and what they need.

Your facilitator matches up horse trades and comes back to Joanne with something like “I have a person who has an extra meeting room that you could have and all they need is a parking spot”. Joanne weighs up the offer and if she agrees both parties are introduced.

In Horse Trading everyone comes out a winner if they are prepared to trade. There are a few simple rules to follow that your facilitator can explain at the outset.

If you would like more details on any of the above session please contact Niall Kennedy or visit the Preferred Training Networks website.

Leadership Case Study

2009-04-09T12:21:00.004+10:00

When I lived in New York, it was a very scary place. 42nd Street was a disaster and crime was everywhere. Within a few years it was one of the safest cities in America. There is no doubt that the transformation was a result of excellent leadership management.
There is debate about which leader transformed New York City and it was probably a combined result of the Mayor, Police, Transit Authority and Borough Leaders.
So no matter what state your environment is in it could not be as bad as New York with rampant murders and other terrible events.

So if you want to improve your working environment here is the checklist on how the leaders turned New York around.

Shattering complacency: The leaders reminded people that it was not OK for New York to be as bad as it was.

Fixing broken windows: Broken windows were identified as the first sign a neighbourhood was going to fall to crime. Broken windows were fixed immediately to keep a positive environment.

Charging the community: There was lots of media and effective communications ensuring everyone knew they were fighting back. It was a reminder that everyone is on the same side.

Identifying struggle points and hot spots and deploying resources: There were heaps of problems with job descriptions and demarcation lines. These had to be straightened out across all departments.

Hitting the King Pins: get these king pins on your side and half the battle is won. If you do not have the support at the top do not bother starting.

Framing the challenge: You have got to correctly label the exact challenge. This is vital and if you get it wrong everyone will be working on different directions.

Walking the talk: Many people slip up here. It is a bit like “we are going to have an open transparent workplace and do not tell the accounts people”. Your people will not get behind you and you are doomed if you do not walk the talk.

Getting beyond “This is the way we always do it”: Really successful leaders anticipate pushback and the saboteurs never get a chance to railroad your plans.

Building an environment of continuous improvement: There is a Chinese saying that states a truly great leader will never be content. Everything can be improved. An Australian organisation recently announced that they had no room to grow as they had expanded every possible area for customers. Their share price is still sliding and thankfully there is a new leader taking the reins.

Learn more about all our Leadership Training Programs on the Preferred Training Networks website.

Working With Less Staff

2009-04-09T09:46:00.000+10:00

The reality is if you have to work with less staff then you should start learning to cope quickly. If the manager of the department keeps complaining and becomes a victim then everyone loses. Since you are in the situation you should decide immediately that it is not an ideal situation and at the same time make a commitment to putting your best foot forward. Here is an easy to follow guide if you find your department has shrunk.

1. Choose your attitude. Positive attitudes in workplace are contagious and positive people are proven to be more productive
2. Keep effective communications flowing – Make sure your staff is informed about what is happening. Make sure to search for positive stories to talk about
3. Set an interim strategy that is aligned to the overall strategy
4. Build flexible team members and remove any role ambiguity or conflict in the workplace
5. Agree reporting lines and aim for seamless services

Uncertainty & Crisis Avoidance in Workplace

2009-02-27T15:39:00.000+11:00

Uncertainty and Crisis Avoidance by Preferred Training Networks

Uncertainty, change and crisis result in low employee productivity and performance.

The two root causes of uncertainty are fear of the unknown and miscommunication at your workplace. This program is designed to give you and your people the skills to deal with unexpected changes in the organisation.

How good are you at avoiding uncertainty?

We communicate often with the employees to keep them informed of how the change is being implemented.

We have a communication plan of more than 2 pages.

We always explain the effect of change to our team.

Our people can read the signals of any uncertainty.

Our people have a proven platform to work calmly during any uncertainty.

We have a culture that acknowledges intuition and interpretation.

Our people know the importance of risk management.

Our people set contingency plans.

Our people think on their feet.

Our people know how to effectively manage anxiety, body language and stress during any uncertainty.

This is a short excerpt from our Uncertainty and Crisis Avoidance article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Managing Meetings Strategies - Reduce Amount of Meeting Sessions

2009-02-27T14:23:00.000+11:00

Managing Meetings Strategies - Reduce Amount of Meeting Sessions by Preferred Training Networks

In order to be successful, every business meeting needs to receive a return on investment.

Time spent in unproductive meetings means time taken away from other important tasks. In order to be successful, every business meeting needs to receive a return on investment.

Meetings are a good opportunity to generate creative ideas from a group of people who meet in order to achieve an outcome. Meetings can be extremely valuable and productive if run effectively.

What is the effectiveness level of meetings you attend?

The meeting starts on time.

The meeting is conducted in the order set out in the agenda.

Matters arising from the previous meeting are briefly discussed.

The agenda is distributed to all members prior to the meeting.

Members are always aware of the time and venue of the meeting.

All mobile phones are turned off before entering the meeting room.

During the meeting conversation is focused on the topic.

Everyone listens to each other carefully and is not judgmental.

All members are encouraged to share their opinions, ideas and suggestions.

Only one person speaks at a time.

This is a short excerpt from our Managing Meetings Strategies - Reduce Amount of Meeting Sessions article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Management Training Workshops

2009-02-27T14:04:00.000+11:00

Management Training Workshops - Managers Leadership Skills by Preferred Training Networks

The training process in eight easy steps:

Decide which blocks of Management best fit the needs of your managers

The content of The Building Blocks of Management training program is the decision of the client. Simply put together the building blocks that you consider most valuable. Each block can be conducted in an hour or a day depending on your specific needs. You decide how many blocks of management you would like to fit into each day.

Pre-program exercises

Participants are provided with relevant articles and case studies two weeks prior to the program commencing. Discussions during the training program will relate to these topics.

Delivery of training program

Delivery of The Building Blocks of Management training program.

Executive summary management briefing

Following the training program the trainer will be available to provide a summary of key learning outcomes to participants' managers.

Addendum learning journal

A learning journal will accompany every workbook. Participants will be encouraged to make note of creative solutions to address relevant work issues.

This is a short excerpt from our Management Training Workshops article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Management coaching and development sessions - Develop Management coaching styles

2009-02-27T13:17:00.000+11:00

Management Coaching Development Sessions - Develop Management Coaching by Preferred Training Networks

Coaching is a process that enables learning and development to occur.

Our coaches are experts in their fields and coach participants in a number of areas such as Time Management, Life Coaching, Negotiation Skills, Communication skills, Presentation Skills, Leadership Styles. Dealing with Difficult People, Assertiveness, Conflict Management, Bullying, Project Management, Performance Management etc.

The process taken is one which enables our clients to achieve their full potential and improve their skills. Coaching occurs at all management levels. Coaching is growing in popularity as a way to achieve a desired behavioural change.

Your 3 step Coaching process is as follows

Initially the coach will contact the participant for about 20 minutes to see if there is a fit between both parties. It is vital that the person being coached feels that the coach is right for them.

A timeframe of sessions is agreed (usually 1-2 hour blocks).

Reporting - Your coach will provide objective progress reports to you.

This is a short excerpt from our Management Coaching Development Sessions - Develop Management Coaching article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Learn to Learn

2009-02-27T13:16:00.000+11:00

Learn to Learn by Preferred Training Networks
If your people only attend one course in their professional lives then this should be strongly considered. This course helps participants discover how other people retain information. Participants also learn their own unique learning style.

Once learning styles are understood then participants are shown proven methods to modify their communication style so their message is retained.

What are the benefits of your Learn to Learn program?

Understand the key principles of adult learning.

Discover how adult learning styles differ.

Engage your listener.

Understand the importance of self directed behaviour .

Understand how goal driven behaviour can accomplish tasks.

Understand different personality styles and how to match your communication style.

Use NLP techniques.

Understand the benefits of 'actively listening' and 'questioning' skills.

Communicating and motivate simultaneously.

Discover preferred learning signals.

This is a short excerpt from our Learn to Learn article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Leadership Skills - Develop High Potentials Leadership Skills

2009-02-27T12:56:00.000+11:00

Leadership Skills - Develop High Potentials Leadership Skills by Preferred Training Networks

Leadership Management Training

This is an essential part of any leadership training program. Our leadership development courses and seminars are packed with team leadership skills training.

Leadership Development Training

This course is customised to suit your management team. Specifically, this leadership training program focuses upon real life management issues and interpersonal skills. Incorporated into the leadership management training are strategies for team leadership skills and leadership skills training.

Leadership Management Training Key Learning Outcomes:

Understanding the difference between leading and managing.

Understanding the different leadership styles and their impact on others.

Motivating employees to get behind the organisation's vision, mission and objectives.

Understanding the roles and responsibilities of a leader/manager.

Improving employee engagement levels and increasing customer's satisfaction levels.

Many organisations spend their project management training dollars on the senior people within the organisation. They omit the people that are This seminar is full of methodologies that have been proven to boost organisational effectiveness and profitability. Some of the latest peer reviewed academic papers are also critiqued and experiential learning activities included to maximise the audiences overall learning.

This program will also break down myths about leadership. Some leaders believe they are great leaders even though the leadership metrics they are aiming at are old hat. This program will help leaders understand the metrics that make an effective leader.

Team Leadership Skills Dashboard

Get a unique valuable insight into your team's leadership abilities. At a glance you will have a proven method of assessing the strength and weaknesses of your team's leadership skills. You will also have an action plan to boost each individual's ability and to have a dynamic productive team.

The training process in eight easy steps:

Decide which blocks of leadership best fi t the needs of your managers
The content of The Building Blocks of Leadership training program is the decision of the client. Simply put together the building blocks that you consider most valuable. Each block can be conducted in an hour or a day depending on your specifi c needs. You decide how many blocks of leadership you would like to fi t into each day. Pre-program exercises
Participants are provided with relevant articles and case studies two weeks prior to the program commencing. Discussions during the training program will relate to these topics. Delivery of training program
Delivery of The Building Blocks of Leadership training program. Executive summary management briefing
Following the training program the trainer will be available to provide a summary of key learning outcomes to participants' managers. A learning journal will accompany every workbook. Participants will be encouraged to make note of creative solutions to address relevant work issues.

This is a short excerpt from our Leadership Skills - Develop High Potentials Leadership Skills article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Knowledge Management Training Session - Retain Critical Company Knowledge

2009-02-27T11:44:00.000+11:00

Knowledge Management Training Sessions - Retain Critical Company Knowledge by Preferred Training Networks

Knowledge management encompasses an amalgamation of four elements: people, process, technology and content.

John Howard recently called Australia a knowledge nation.

Is your organisation extracting critical knowledge?

Action Plan

Enable participants to be able to link what people know with how what they know can support business and organisational behaviour.

Ensure participants can identify what information is the most meaningful, practical and purposeful.

Improve the participant's understanding of fluid knowledge management practices.

Provide participants with visionary strategies to motivate managers to reach common goals.

Ensure the participants understand that knowledge management can be integrated with other organisational initiatives.

Tips from the psychologists. How do you get information from people that don't want to give you the information Here's one idea because you are on our website Tell the person that you are going to change some processes that they have an affinity with and give them a plan of what the new process will look like. The person is quite likely to give you so much knowledge assistance why your plan will fail. It's a won/win. The person scuttles your plan which you probably weren't going to implement and you gain all that knowledge.

Build trust levels in the organisation which fosters knowledge sharing

This is a short excerpt from our Knowledge Management Training Sessions - Retain Critical Company Knowledge article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Develop Internal Consulting Skills Workshops Internally

2009-02-27T11:18:00.000+11:00

Internal consulting skills - Develop consulting skills internally by Preferred Training Networks

Learn how to consult more effectively with your internal customers and to be able to deliver a targeted solution with significant outcomes.

Have your people been trained specifically to consult effectively with internal customers? Some internal customers have expectations which are not communicated clearly. Top flight internal consultants find out these specific requirements and are able to deliver a solution consistently.

Internal consulting is a skill set that can deliver so many benefits to your organisation.

How good are your consulting skills?

I understand who the REAL client is.

I know how to 'contract' accurately.

I know how to develop strong rapport.

I use effective consulting processes to achieve outcomes.

I always know exactly the internal customer's expectations.

I understand effective change methodologies.

I know the difference between process & content.

I am clear on my consulting style.

I can adjust my style to match the other person.

I communicate carefully and effectively.

This is a short excerpt from our Internal consulting skills - Develop consulting skills internally article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Interpreting Information - Making Better Decisions Courses

2009-02-27T11:07:00.000+11:00

Interpreting Information - Making Better Decisions Courses by Preferred Training Networks

Interpreting information skills and improved decision making training

Professional development training in interpreting sills is an unusual program. There is so much information currently available that people need to grow antennas and filters that can sort the dross from the gems. Organisations lose money when acting on incorrect information and people need to develop information filtering skills.

Have your people been professionally trained to interpret information correctly?

Unfortunately people often conceal or misrepresent information that may be challenging. Many employees act on the information they receive without question like Moses. They have not been thought to think through the information and this can lead to poor decision making behaviours. Create a culture that eliminates costly mistakes through poor decision making and problem solving skills.

How to make better decisions workshops

If it quacks and waddles it's a duck is traditional thinking. Your people need to challenge traditional thinking styles and consider that maybe it's a chicken disguised as a duck because it's tired of chickens been branded as poor crossers of the road. Help your people question everything and your organisation will benefit from better decision making training and your people will become experts at unearthing critical information.

How good are your interpretation skills?

I can understand my preferred communication style.

I can tailor my communication style to suit my clients, colleagues and manager's communication style.

At work we have eliminated role ambiguity.

Our organisation's goals are easily understood.

Everyone can link our organisation's mission and vision to the overall strategy.

I can interpret the basics of a profit and loss account and a balance sheet.

I have developed my listening and questioning skills.

I have developed my intuitive skills.

I read information objectively.

I have received professional training in problem solving and decision making .

This is a short excerpt from our Interpreting Information - Making Better Decisions Courses article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Instructional Design Training

2009-02-26T16:31:00.000+11:00

Instructional Design Training Programs & Courses by Preferred Training Networks

Upskilling your internal Instructional Designers

This training course will teach you how to write training manuals and workbooks. If you're writing an employee training manual, involved in creating training materials or need to create a workbook, this program is for you. Writing an employee training manual Paint us a picture of your instructional design needs and we'll introduce you to a potential instructional designer and/or consultant referred by an Aus Top 500 Company. Using their extensive experience in creating high quality training and development materials, they will train you and your team in how to write training manuals and create training material.

High Quality Trainers

Learn the tips and shortcuts the experts use. Your team will be given some templates and your instructional designer trainer will work with one of your current workbook design projects.

This is a short excerpt from our Influencing and Persuasion Techniques Training Program article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.

Influencing and Persuasion Techniques

2009-02-26T16:15:00.000+11:00

Influencing and Persuasion Techniques Training Program by Preferred Training Networks

This program is designed to challenge participants to think with different perspectives and consider responding to others differently. It explores the similarities and differences in people.

A powerful influencer and persuader can navigate a person in a direction (towards the light) and both parties will be committed to the finish. This program will give you an insight into other people’s decision making styles and thinking styles.

Action Plan

Understanding the difference between influencing and manipulating.

Establishing positive attitude and commitment from your colleagues and employees.

Profiling your persuasion style.

Creating a road map to establish your influencing skills.

Learning the different approaches of influencing.

Understanding that a one size fits all approach is not effective.

Accepting the diversity in personalities.

Learning to actively solve problems and interpret information.

Strategies to improve decision making and influencing in crisis situations.

Be mindful of myopic influencing styles and do not get lost in detail.

This is a short excerpt from our Influencing and Persuasion Techniques Training Program article. To view the full article please visit the Preferred Training Networks website.

2009-02-26T15:56:00.000+11:00

Ideas Generating Training Programs - Promote Practical Workplace Ideas by Preferred Training Networks

Does your organisation focus on extracting ideas on improving productivity?
If the answer is no then you are missing so many opportunities for your business.

Australians have led the world with great ideas like the black box, the anthrax vaccine, the wine cask, the bionic ear etc. This program shows participants how to get valuable ideas out of their team. The solution to many of your company’s problems greets you every morning.

Unfortunately many people don’t know how to build an “ideas generating” organisational culture. If you only do one training program with your team this year, then the ‘Ideas Generating’ training program should be at the top of your list.

Action Plan

How to promote an 'Ideas Generating' culture.

Tools to move your company beyond the prehistoric 'suggestion box'.

How to structure an idea to nurture it to fruition.

How to build creativity into your team.

How to identify the best 'idea generators' in your organisation.

What do you do if nobody's listening to your ideas.

This is a short excerpt from our Ideas Generating Training Programs - Promote Practical Workplace Ideas article. To view the full article please visit the Preferred Training Networks website.

Smell the Roses - Enjoy Living Life Training Sessions

2009-02-26T15:53:00.000+11:00

Smell the Roses - Enjoy Living Life Training Sessions by Preferred Training Networks

This program looks at what's really important for you to achieve in your life.

Don't let life pass you by! The roses are a metaphor and this program is designed for people who are not getting enough enjoyment from a part of their lives.

Most people have regrets and disappointments in their lives. Many people get fixated chasing dreams. Once the dream is achieved they lose interest and chase another dream.

This program looks at what's really important for you to achieve in your life. It might be that you want to enjoy your job more or to enjoy your children more. For whatever reason, you want to derive more pleasure from life. How many people do you know are wishing part of their lives away in the hope that "next year will be better". This course taps into the minds of the wisest people who have ever lived and gives you some of the world's best ideas to enjoy your life.
Many people go through life without ever smelling the roses. However you can't just sniff a rose. You have to learn how to enjoy the rose. You have to see the rose for its own beauty. You have to become immersed in its beauty without being bothered by other thoughts.

Relax the mind and minimise anxiety.

Looking after you - What tools do you need to be able to smell the roses?

Understand how to relax.

Live in the present.

Use your imagination.

Choose your lifestyle.

Use time management techniques to avoid wasting precious time.

Understand how to stop thinking.

This is a short excerpt from our Smell the Roses - Enjoy Living Life Training Sessions article. To view the full article please visit the Preferred Training Networks website

Interim Strategy Development Training Program

2009-02-26T15:32:00.000+11:00

Interim Strategy Development Training Program by Preferred Training Networks

Many organisations are now facing a changing economic outlook. Some organisations will panic and fire-fight their way through. Next year they will also measure the cost of losing key employees and other missed opportunities. This session is designed to help your people set an interim strategy and simultaneously keep your long term strategic objectives on track.

Why set an interim strategy?

It helps to calm down people and reduces nervousness.

It lets your people know that your organisation is being proactive.

It removes miscommunication and gossip.

It aligns people's thinking and decision making styles.

It breaks down the perception of chaos into bite sized pieces.

It helps achieve tactical short term wins.

It boosts morale.

It keeps your people informed.

It hinders people from just 'sitting it out'.

It reduces the amount of fire fighting within your organisation.

At the conclusion of this program your people will be able to:

Ensure that your objectives and strategy is aligned.

Build congruence into your team's thinking styles.

Boost employee engagement levels.

Promote a positive culture.

Communicate clearly your interim goals.

This is a short excerpt from our Interim Strategy Development Training Program article. To view the full article please visit the Preferred Training Networks website.

Get Paid Quicker - Effective Debt Negotiation Skills

2009-02-26T15:19:00.000+11:00

Learn how to Get Paid Quicker - Effective Debt Negotiation Skills by Preferred Training Networks

In the midst of economic crisis, the need to communicate with difficult debtors is becoming more common in the marketplace. In order to achieve maximum debt recovery, an appropriate strategy outlining key processes and skills needs to be embedded. By developing existing collection skills employees will become more confident, assertive and motivated to obtain more win-win deals and quicker debt collection skills.

How good is your team getting quicker payments?

We develop strategies to work effectively with difficult debtors.

We actively listen to what the other person has to say.

We understand the integrative negotiation and the importance of mutually beneficial relationships.

We use effective communication skills when dealing with 'late' debtors.

We understand and are confident when confronted with abusive debtors.

We are capable of guiding the customer to a state in which there is a willingness to pay.

We apply appropriate behaviour in order to strengthen business relationships.

We project a positive, professional but appropriately determined attitude in dealing with difficult people.

We use motivation rather than coercion as a persuasion method.

We can communicate confidently with all debtors or potential clients.

This is a short excerpt from our Get Paid Quicker - Effective Debt Negotiation Skills by Preferred Training Networks article. To view the full article please visit the Preferred Training Networks website.

How to Engage your Audience - Engaging an Audience

2009-02-26T15:01:00.000+11:00

How to Engage your Audience - Engaging an Audience by Preferred Training Networks

No matter what the subject is!

This training program is unique in Australia. Sometimes you might be required to organise a presentation that at a glance looks relatively dry. Here are some courses that our presenters have delivered recently.

Redundancy legislation - Everything you need to know in 3 days.

Adding value to the contracts process.

Identifying positive and negative emotions in your industry.

How to Speed read the Fin Review.

This program is designed to give your people tips that the experts use to engage an audience in any subject. Would you believe that How to Speed read the Fin Review is one of our most popular presentations?

This program is ideal for people who need to make presentations on seemingly dry topics. It's perfect for anyone who has to deliver presentations. Don't forget your sales team too, as some of their presentations may need a bit more audience engagement too.

Action Plan

To make the target audience's experience more interesting and lively.

To understand the engagement drives of an adult audience.

To make dull information interesting.

To understand how to communicate by using NLP.

To build experiential learning activities into your program.

To inject fun and excitement without the cringe factor.

To set a positive and contagious mood.

To build creative breaks and challenges into the day.

To measure the impact beyond those happy sheets.

To make the training a memorable experience for your audiences.

Module 1

Getting Started

Using NLP skills to capture attention.

Learning from the tricks of actors and film makers - dramaturgy.

Using story-telling as your way of get everyone to participate.

Module 2

Building in engagement drivers

Perceptions of you are made very quickly.

Learning tools that you can choose to use.

Contagious mood - your mood in front of a group is power!.

4 styles of acting in a group/team - Expressive, Driver, Analytic, Amiable.

This is a short excerpt from our How to Engage your Audience - Engaging an Audience article. To view the full article please visit the Preferred Training Networks website.

Learn High Performance Work Practices - Learn HPWP

2009-02-26T14:56:00.000+11:00

Learn High Performance Work Practices - Learn HPWP by Preferred Training Networks

High Performance Work Practices (HPWP) is a proven methodology to improve workplace effectiveness. It is a blend of theoretical models backed up with 'how to plans' for your organisation. One of the key differentiators of this methodology is that there is very little pushback from employees. It's a win-win approach where employees and employers gain by simply modifying some of your existing procedures.

What are the benefits of high performance work practices?

Having a win-win relationship for employees and employers.

Increasing employee productivity in the long term.

Developing effective employee performance measures.

Implementing incentives for employees that work.

Creating a positive organisational culture.

Agreeing retention techniques for talented employees.

Targeting and selecting 'organisational fit' people.

Creating an environment of knowledge and information sharing.

Improving existing employee decision making processes.

Creating self managed teams.

Understanding job satisfaction and motivation in employees.

Supporting employees by providing training in personal and professional development.

13. Aligning your organisational strategy with employee goals.

14. Facilitating open communication in the organisation.

15. Active participation and reflective listening styles.

This is a short excerpt from our Learn High Performance Work Practices - Learn HPWP article. To view the full article please visit the Preferred Training Networks website.

Graduate Training Sessions - Help Graduates understand the Culture

2009-02-26T14:44:00.000+11:00

Graduate Induction Training Sessions - Help Graduates understand the Culture

Graduates need to understand exactly what the organisation expects from them. They need to learn how to be more accountable for their daily tasks in the beginning of their professional careers.

Looking at your current work environment from the eyes of a "fresh" university graduate can be very enlightening. Many graduates believe that the work environment is less structured than a university and is a place where emergencies are occurring in no logical manner.

Most induction training is perceived by graduates as very essential. However, graduates are also crying out for training on how to cope with both heavy and light workloads. Graduates need to understand exactly what the organisation expects from them. They need to learn how to be more accountable for their daily tasks in the beginning of their professional careers.

How well are you at managing your work?

I understand what my organisation expects from me.

I manage to complete tasks within the specified time frame.

I always prioritise my tasks in the order of importance.

I can easily manage multiple tasks and deadlines.

I can confidently and effectively communicate with my managers and colleagues.

I know the areas where time is wasted and I have a plan to overcome the daily problems.

I organise myself by using a diary system.

I organise my workspace so that it becomes easy to navigate during busy days.

I leave work everyday without an increase in my stress levels.

I always meet protocols and leave a good impression by acting professionally.

This is a short excerpt from our Graduate Training Sessions - Help Graduates understand the Culture article. To view the full article please visit the Preferred Training Networks website.

Global Leadership Training Programs - Senior Executives Courses

2009-02-26T12:55:00.000+11:00

Global Leadership Training Programs - Senior Executives Courses by Preferred Training Networks

This program can be delivered anywhere in the world in 3 easy steps

Choose which undisputed laws of global leadership you would like delivered to your senior executive team.

Meet the trainer(s) beforehand to make sure they will be a good fit with your executive team.

Your trainer can liaise with you and your senior executive team to customise a program that meets all their senior executive needs.

There are 13 modules for you to choose from:

Become a Global and Local Leader - Global Leadership skills

Even the most powerful people in the world get this essential skill wrong. When George W. Bush became President of the United States, he only knew about national issues and even struggled with the location of other countries. It is critical that today's successful global leaders need to correctly weight their local and global achievements.
- Finding synergy in local and global objectives.
- Conducting a TOWS analysis on your local and global objectives.
- Developing an innovative and unique strategy.
- Effectively implementing the long term strategy at your workplace.
- Achieving positive results through team synergies.
- Adding value to your bottom line.
- Using the balance score card as a value added tool.
- Strategy evaluation through effective measurement metrics.
- Understanding how successful strategy management can be a blessing to every facet of the organisation.

Leading Change Throughout your Organisation

Develop an understanding that change is a continued process that never stops.

Set a communication plan for the change.

Anticipate the change.

Understand the motivators of change.

Understand the impact of change on the organisation.

Overcome the barriers to change.

Identify 'the way it used to be' saboteurs.

Take responsibility to lead change.

Understand the psychology of how humans react to change.

Position the change as a positive opportunity for employees.

Choose 'Change Agents' that will model the positive differences of the change.

Build an effective feedback loop to improve further changes.

Meeting Stakeholder's Expectations

Making emotional connections with your key stakeholders.

Meeting expectations every time.

Stakeholder behavioural profiling.

Active listening skills - What?

Changing expectations.

Service Recovery - What to do when your service is below expectations?

Strategic Planning

Strategic thinking involves thinking differently about what we do. Sometimes senior executives take short cuts- as something arises you respond with a quick decision. People must think while they act, not in a step-by-step way towards a known goal but in lateral ways. Strategic thinking combines the right brain's intuitive, creative and imaginative thought with the left brain's analytical and quantitative activity in to reach the desired end result.
- Think ahead and think the big picture.
- Become more proactive.
- Understand the lifecycle of planning.
- Focus on outputs/results.
- Undertake long term planning and contingency planning.
- Use experience to guide future action.
- Identify characteristics of profi table and successful organisations.
- Determine 'best practice' that can be incorporated into daily operations.
- Implement risk management strategies throughout your organisation.

Behavioural Mapping and Role Positioning

What is the difference between the thinking styles of Bob Hawke, Kevin Rudd, Mohammed Ali and John F Kennedy? Who knows for sure? All we know is that people build perceptions of people (right and wrong) based on their appearances and actions. It is critical for today's senior executives to ensure that the right perceptions are formed.
- Linking governance and behaviours.
- Behavioural mapping of the world's greatest leaders.
- Playing your role as a corporate citizen.
- Understanding you and the different roles you need to play.
- Understanding the theatre of global leadership.
- Incorporating the role of an infl uential coach and mentor.

This is a short excerpt from our Global Leadershop Training Programs - Senior Executives Courses article. To view the full article please visit the Preferred Training Networks website.