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          <title>ITEC Connect Newsletter</title>
          <link>http://goitec.com/connect.html</link>
          <description>ITEC Connect – your ongoing source for thought leadership and commentary from some of the leading analysts and columnists in technology – comes to you today with a fresh look. ITEC is all about educating you and the community, year round.</description>
          <copyright>11/8/2009 11:23:14 AM</copyright>
          <pubDate>Sun, 08 Nov 2009 16:23:14 GMT</pubDate>
          
          <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/ITECConnect" type="application/rss+xml" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><item>
               <title>Webinar: How to Cut Storage Costs by One-Third</title>
               <description>&lt;p&gt;Unstructured data on underutilized storage devices create huge data center inefficiencies. Learn how to extend the capacity of your existing storage investment without buying new equipment. &lt;/p&gt;&lt;p&gt;This Hitachi Data Systems webinar will teach you five important concepts that will &lt;strong&gt;lower your storage costs by one-third or more. &lt;/strong&gt;Learn about money-saving tactics like:&lt;/p&gt;&lt;ul style="list-style-type: disc;"&gt;    &lt;li&gt;NAS Head Consolidation &lt;/li&gt;    &lt;li&gt;File Tiering &lt;/li&gt;    &lt;li&gt;Capacity Efficiencies &lt;/li&gt;    &lt;li&gt;Archive Reduction &lt;/li&gt;    &lt;li&gt;Backup Efficiencies &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style="font-size: 8.5pt;"&gt;You'll also learn where you can view a Video White Paper: &lt;em&gt;&lt;span&gt;Storage Economics: "Four Principles for Reducing TCO"&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;a target="_blank" href="https://www1.gotomeeting.com/register/527253729"&gt;&lt;img alt="" src="http://goitec.com/Client/CTP/Files/ITEC09_Small_Reg-Button.gif" style="border-style: solid; border-width: 0px;" /&gt;&lt;/a&gt;</description>
               <crossTech:Body>&lt;p&gt;Unstructured data on underutilized storage devices create huge data center inefficiencies. Learn how to extend the capacity of your existing storage investment without buying new equipment. &lt;/p&gt;&lt;p&gt;This Hitachi Data Systems webinar will teach you five important concepts that will &lt;strong&gt;lower your storage costs by one-third or more. &lt;/strong&gt;Learn about money-saving tactics like:&lt;/p&gt;&lt;ul style="list-style-type: disc;"&gt;    &lt;li&gt;NAS Head Consolidation &lt;/li&gt;    &lt;li&gt;File Tiering &lt;/li&gt;    &lt;li&gt;Capacity Efficiencies &lt;/li&gt;    &lt;li&gt;Archive Reduction &lt;/li&gt;    &lt;li&gt;Backup Efficiencies &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style="font-size: 8.5pt;"&gt;You'll also learn where you can view a Video White Paper: &lt;em&gt;&lt;span&gt;Storage Economics: "Four Principles for Reducing TCO"&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;a target="_blank" href="https://www1.gotomeeting.com/register/527253729"&gt;&lt;img alt="" src="http://goitec.com/Client/CTP/Files/ITEC09_Small_Reg-Button.gif" style="border-style: solid; border-width: 0px;" /&gt;&lt;/a&gt;</crossTech:Body>
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               <dc:creator>Wednesday, November 4, 2009 2:00 PM - 3:00 PM ET</dc:creator>
               <link>http://goitec.com/article.html?a=Webinar:-How-to-Cut-Storage-Costs-by-OneThird</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Webinar:-How-to-Cut-Storage-Costs-by-OneThird/dbb1feb9-cff1-4263-bd62-840849f96e22</guid>
               <pubDate>Tue, 03 Nov 2009 05:00:00 GMT</pubDate>
               <crossTech:date>11/3/2009</crossTech:date>
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               <title>Google Apps Trump IBM / Lotus iNotes Lame Offering</title>
               <description>&lt;span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: 12px; line-height: 16px; text-align: left; font-family: arial,sans-serif; color: #000000;"&gt;Did you notice Google Apps has a new competitor? Didn't think so. You'd think IBM and Lotus could come up with 1) a better product to compete on Google's turf and 2) figure out a way to make a bigger splash. All we have here are lame offerings created by idiot vice presidents and marketed by other idiot vice presidents.&lt;/span&gt;</description>
               <crossTech:Body>&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;Did you notice Google Apps has a new competitor? Didn't think so. You'd think IBM and Lotus could come up with 1) a better product to compete on Google's turf and 2) figure out a way to make a bigger splash. All we have here are lame offerings created by idiot vice presidents and marketed by other idiot vice presidents.&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;Stupid Mistake #1: trying to compete on price with Google. You can get much of Google Apps for free, which leaves little room for another company to undercut them. What are they going to do, pay you to use their "free" product? So IBM pushed iNotes at $3 per person per month if you pay upfront ($36 per year) or $3.75 monthly ($45 per year). Prices for other features like conferencing and event management run up into the $39 and $79 per user per month range. Google Apps is $50 per user per year. Do you see a huge savings with Lotus iNotes? I don't. Change is painful but sometimes necessary. Change for $5 or $14 is stupid.&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;Stupid Mistake #2: there's not many "apps" in the competition to Google Apps. For the $3 per month, you get e-mail, calender, contact list, and, let's see, ah, nothing. See the word processor, spreadsheet, and presentation apps? See the Web sites and shared wikis? My browser must be hiding those features on my system.&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;Stupid Mistake #3: 1GB storage space. Yes, 1GB. Google Mail, the free version, gives me 7.383GBs of storage. The paid version of Google Apps gives users 25GBs of storage. I haven't been impressed by 1GB of anything for a decade.&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;The IBM / Lotus pitch is "business class service and support" for their e-mail. At $36 per year, that's a pretty good pitch compared to $10-$15 per month for various hosted Exchange e-mail services. It's not a great pitch against other e-mail providers offering services at $1 per user per month. If iNotes from IBM / Lotus is worth three times more than other well known e-mail services, they haven't proved it to me yet. Have they made you want to dump Google and go iNotes?&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;If you're really curious, check out Microsoft Live and their SkyDrive. Free. 25GBs of space. Free. I wonder if IBM / Lotus ever heard of Microsoft?&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.itworld.com/small-business/82173/google-apps-trump-ibm-lotus-inotes-lame-offering" target="_blank"&gt;James Gaskin&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.itworld.com/"&gt;&lt;img style="border-style: solid; border-width: 0px;" alt="Tech Watch" src="http://www.itworld.com/sites/itworld.com/themes/it_world/images/itworld_logo.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>James Gaskin</dc:creator>
               <link>http://goitec.com/article.html?a=Google-Apps-Trump-IBM--Lotus-iNotes-Lame-Offering</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Google-Apps-Trump-IBM--Lotus-iNotes-Lame-Offering/a982f2db-82fc-42a6-8b68-03e8adb02eba</guid>
               <pubDate>Tue, 03 Nov 2009 05:00:00 GMT</pubDate>
               <crossTech:date>11/3/2009</crossTech:date>
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               <title>How to improve on 'refer a friend' concept?</title>
               <description>&lt;p&gt;I see this a lot - if you like this story, please share it with friends.&amp;nbsp; You can email the link to your friends (with a neat customized message), or&amp;nbsp; share the link on&lt;a href="http://delicious.com/" style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;"&gt;delicious&lt;/a&gt;,&lt;a href="www.facebook.com" style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;"&gt;facebook&lt;/a&gt;, &lt;a href="http://digg.com/register/" style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;"&gt;digg&lt;/a&gt; and other social networking sites.&amp;nbsp; Yes, you can do this within the registration process, but, as event planners, wouldn't you rather already have the data than rely on your attendees "friends" to fill it out??&lt;/p&gt;</description>
               <crossTech:Body>&lt;span style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: 14px; line-height: 22px; font-family: georgia,'times new roman',times,serif; color: #111111;" class="Apple-style-span"&gt;&lt;p style="margin: 0px 0px 1.571em; padding: 0px;"&gt;&lt;span&gt;I see this a lot - if you like this story, please share it with friends.&amp;nbsp; You can email the link to your friends (with a neat customized message), or&amp;nbsp; share the link on&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;" href="http://delicious.com/"&gt;delicious&lt;/a&gt;,&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;" href="www.facebook.com"&gt;facebook&lt;/a&gt;,&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;" href="http://digg.com/register/"&gt;digg&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;and other social networking sites.&amp;nbsp; Yes, you can do this within the registration process, but, as event planners, wouldn't you rather already have the data than rely on your attendees "friends" to fill it out??&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 1.571em; padding: 0px;"&gt;&lt;span&gt;Expand on this feature - integrating it within the registration process, rather than an afterthought.&amp;nbsp; Ask the attendee to enter in their friends / colleagues information -&amp;nbsp; name, company, job title, phone and email. &amp;nbsp;&amp;nbsp; Anything more than that may seem like too much work and act as a deterrent.&amp;nbsp; Anything less and you may lose some critical information.&amp;nbsp;&amp;nbsp;&amp;nbsp; But, you would have the data.&amp;nbsp; They can always update their information later - filling in everything else that is required in the registration process and entering in the individual demographics&amp;nbsp; (company-level demographics can be already copied over) .&amp;nbsp; Yes, you can make the argument that these people didn't register themselves for your event and therefor they shouldn't be counted.&amp;nbsp; I am not saying that.&amp;nbsp; Get them in the system, market to them, confirm them, badge them, whatever.&amp;nbsp; Our sister company,&lt;a style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;" href="http://www.crosstechmedia.com/"&gt;CrossTech Media&lt;/a&gt;, owners and producers of the&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="margin: 0px; padding: 0px; color: #2361a1; text-decoration: underline;" href="http://www.goitec.com/"&gt;Itec&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;events have implemented this with success this past fall.&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 1.571em; padding: 0px;"&gt;&lt;span&gt;Remember, only a registered attendee can show up.&lt;/span&gt;&lt;/p&gt;&lt;/span&gt;</crossTech:Body>
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               <dc:creator>Rick Quinn</dc:creator>
               <link>http://goitec.com/article.html?a=How-to-improve-on-'refer-a-friend'-concept</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=How-to-improve-on-'refer-a-friend'-concept/38c5ae1a-3b2c-4006-b1a3-3a460329c0ca</guid>
               <pubDate>Tue, 03 Nov 2009 05:00:00 GMT</pubDate>
               <crossTech:date>11/3/2009</crossTech:date>
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               <title>Five Steps to Determine When to Virtualize Your Servers (white paper)</title>
               <description>&lt;span style="font-size: 10pt;"&gt;Virtualizationisn't just for big companies. Most, if not all, organizations will haveintroduced some measure of virtualization to their systems in the near future.As it's no longer a question of 'if,' but of 'when,' figure out the steps youshould take before &lt;a href="http://mailer.idgconnect.com/t/2697600/271354313/24496120/0/?3e076d18=ZmVhdHVyZV9yZXNvdXJjZXNAb25saW5lLmlkZ2Nvbm5lY3QuY29t&amp;amp;x=92913283" target="_blank"&gt;virtualizingyour data center&lt;/a&gt;. The first step is to know the benefits of going virtual,which includes simplified management, cost and time savings and faster recoverytime from disaster. &lt;br /&gt;&lt;br /&gt;For a detailed overview of how to figure out the right time to virtualize, &lt;a href="http://mailer.idgconnect.com/t/2697600/271354313/24496122/0/?3e076d18=ZmVhdHVyZV9yZXNvdXJjZXNAb25saW5lLmlkZ2Nvbm5lY3QuY29t&amp;amp;x=035afba1" target="_blank"&gt;download&lt;/a&gt;the complimentary whitepaper "&lt;a href="http://mailer.idgconnect.com/t/2697600/271354313/24496120/0/?3e076d18=ZmVhdHVyZV9yZXNvdXJjZXNAb25saW5lLmlkZ2Nvbm5lY3QuY29t&amp;amp;x=92913283" target="_blank"&gt;FiveSteps to Determine When to Virtualize Your Servers.&lt;/a&gt;" It's availableright now courtesy of VMware via IDG Connect.&lt;br /&gt;&lt;br /&gt;We think you'll find it educational and rewarding.&lt;/span&gt;</description>
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               <dc:creator>IDG Connect</dc:creator>
               <link>http://www.accelacomm.com/jaw/source/82/50637230/</link>
               <guid isPermaLink="false">http://www.accelacomm.com/jaw/source/82/50637230//670fae92-14e8-45f1-985b-b261ab8cb419</guid>
               <pubDate>Tue, 03 Nov 2009 05:00:00 GMT</pubDate>
               <crossTech:date>11/3/2009</crossTech:date>
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               <title>Can government harness IT?</title>
               <description>&lt;span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; line-height: 16px; text-align: left; font-family: arial,sans-serif; font-size: 13px; color: #000000;"&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;The Obama administration is working on a number of important information technology initiatives to improve government operations.&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;On one front, the administration is trying to bring transparency to the public by making more information about government policy and spending available online, and in an accessible way and usable formats.&lt;/span&gt;&lt;/p&gt;&lt;a href="http://www.fiercegovernmentit.com/story/can-government-harness-it/2009-11-01#ixzz0VkPQLZYD" style="text-decoration: none; color: #2a3384;"&gt;&lt;/a&gt;&lt;/span&gt;</description>
               <crossTech:Body>&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;The Obama administration is working on a number of important information technology initiatives to improve government operations.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;On one front, the administration is trying to bring transparency to the public by making more information about government policy and spending available online, and in an accessible way and usable formats.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;On a second&amp;nbsp;front, it is seeking to tighten security and prevent the kind of IT breaches that have caused embarrassment, such as theft of sensitive data.&amp;nbsp;On a third front, the White House wants to use technology to improve the way government does business and provide the public with better service.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;We report this week that Federal CIO Vivek Kundra is planning a cybersecurity dashboard, much like the&amp;nbsp;IT dashboard&amp;nbsp;that has been implemented, to scrutinize the progress, costs and problems of major IT projects. Kundra said the new dashboard will provide the government with "a real-time view of threats facing us and our vulnerabilities."&amp;nbsp;It will document how long it is taking agencies to patch vulnerabilities, how much they are spending on cybersecurity and exactly for what purpose.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;There is much more that needs to be done in this arena, including the long-awaited appointment of a White House cybersecurity coordinator, but the dashboard sounds like a good idea and one that definitely needs to be tested out to see if it makes a difference.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;In another policy change, the Obama administration wants agencies to rethink the IT processes, make decisions on problems, and take initiatives to provide better customer service within a 90-day time frame. Re-thinking and speeding up the traditional processes used to solve problems must become a larger priority for the government, according to Aneesh Chopra, the federal chief technology officer.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;He argues that technology has often been viewed as a separate sector unrelated to the missions of agencies, and different functions of government have been placed in silos instead of integrated.&amp;nbsp;He also says that new technologies must be brought into the mix and be integral to government operations.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;These ideas and initiatives are being driven by President Obama who clearly defined his administration as one that will use technology to make government work better, and one that will use the web to give the public the more information about what government is doing in real time.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;Hopefully, the federal agencies will take on the challenges and come up with innovative solutions in a timely way. And hopefully the White House soon will name a cybersecurity coordinator, and begin to establish some additional government-wide polices that will increase the capacity of the federal agencies to protect their IT systems from attacks.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;Real charge already has taken place in less than a year, but there is much to be done and a long way to go.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercegovernmentit.com/story/can-government-harness-it/2009-11-01" target="_blank"&gt;Judi Hasson&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.fiercegovernmentit.com/"&gt;&lt;img style="border-style: solid; border-width: 0px;" alt="Tech Watch" src="http://www.fiercegovernmentit.com/images/fiercegovernmentit245.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Judi Hasson</dc:creator>
               <link>http://goitec.com/article.html?a=Can-government-harness-IT</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Can-government-harness-IT/0e589184-8e80-48f3-b35f-a41d4b5d5fef</guid>
               <pubDate>Tue, 03 Nov 2009 05:00:00 GMT</pubDate>
               <crossTech:date>11/3/2009</crossTech:date>
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               <title>Microsoft links malware rates to pirated Windows</title>
               <description>&lt;span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; line-height: 17px; text-align: left; font-family: arial,helvetica,sans-serif; font-size: 13px; color: #000000;"&gt;&lt;p id="first_paragraph" style="margin: 0px 0px 8px; padding: 0px;"&gt;&lt;span&gt;Microsoft today said computers in countries with high rates of software piracy are more likely to be infected by malicious code because users are leery of applying security patches.&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 8px; padding: 0px;"&gt;&lt;span&gt;"There is a direct correlation between piracy and the malware infection rate," said Jeff Williams, the principal group program manager for the Microsoft Malware Protection Center. Williams was touting the newest edition of his company's&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9140209/Microsoft_Worms_are_most_prevalent_security_problem" style="cursor: pointer; text-decoration: underline; color: #000099;"&gt;biannual security intelligence report&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;&lt;/span&gt;</description>
               <crossTech:Body>&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Microsoft today said computers in countries with high rates of software piracy are more likely to be infected by malicious code because users are leery of applying security patches.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"There is a direct correlation between piracy and the malware infection rate," said Jeff Williams, the principal group program manager for the Microsoft Malware Protection Center. Williams was touting the newest edition of his company's&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9140209/Microsoft_Worms_are_most_prevalent_security_problem"&gt;biannual security intelligence report&lt;/a&gt;.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;According to Williams, the link between PC infection rates -- the percentage of computers that have been cleaned by the updated monthly Malicious Software Removal Tool, or MSRT -- and piracy is due to the hesitancy of users in countries where counterfeit copies abound to use Windows Update, the service that pushes patches to PCs.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;China's piracy rate is more than four times that of the U.S., according to Microsoft's report, published today, but the use of Windows Update in China is significantly below that in the U.S.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Brazil and France also have a higher piracy rate, and lower Windows Update usage, than the U.S., Microsoft maintained.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;But the company's own data doesn't always support William's contention that piracy, and the hesitancy to use Windows Update, leads to more infected PCs. China, for example, boasted a malware infection rate -- as defined by the number of computers cleaned for each 1,000 executions of the MSRT -- of just 6.7, significantly lower than the global average of 8.7 or the U.S.'s rate of 8.2 per thousand.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;France's infection rate of 7.9 in the first half of 2009 was also under the worldwide average.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Of the three countries Microsoft called out as examples of nations whose users are reluctant to run Windows Update because of high piracy rates, only Brazil fit William's argument: Brazil's infection rate was 25.4, nearly three times the global average.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Other countries with higher-than-average infection rates, however, also have high piracy rates, according to data published last May by the Business Software Alliance (BSA), an industry-backed anti-piracy organization, and research firm IDC. Microsoft is a member of the BSA.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;By Microsoft's tally, Serbia and Montenegro had the highest infection rate in the world, with 97.2 PCs out of every 1,000, nearly 10%, plagued by malware. Turkey was No. 2, with 32.3, while Brazil, Spain and South Korea were third through fifth, with infection rates of 25.4, 21.6 and 21.3, respectively.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;The BSA put Serbia's piracy rate, the percentage of the in-use software that's not licensed, at 74% in 2008, while Turkey, Brazil, Spain and Korea had estimated piracy rates of 64%, 58%, 42% and 43%, respectively. By comparison, the U.S.'s piracy rate was pegged at 20%, and the worldwide average at 41%.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Although Microsoft wants users to patch vulnerabilities with Windows Update, people running counterfeit copies of Windows have traditionally been less-than-eager to apply fixes, believing that Windows Update will recognize their software as illegal and mark it as such with nagging on-screen messages.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Microsoft's anti-piracy efforts, particularly the technology it pushes to users that sniffs out unlicensed copies of Windows, have met with resistance. Last year, for example,&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9117904/Chinese_users_blast_Microsoft_over_new_black_screen_piracy_notice?"&gt;Chinese users raised a ruckus&lt;/a&gt;when Microsoft updated its Windows Genuine Advantage (WGA) anticounterfeit validation and notification technology.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;American users have complained about the technology, too. In June 2006,&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://blogs.computerworld.com/node/3035"&gt;Microsoft infuriated users&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;by pushing a version of WGA to XP users via Windows Update, tagging it as a "high-priority" update that was automatically downloaded and installed to most machines. A year later, a&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/action/article.do?command=viewArticleBasic&amp;amp;articleId=9032798"&gt;day-long server outage&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;riled thousands of users who were mistakenly fingered for running counterfeit copies of Windows.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;The 2006 incident sparked a lawsuit that accused Microsoft of misleading customers when it used Windows Update to serve up WGA. Last month, Microsoft filed a motion opposing a move by the plaintiffs to turn the case into a&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9138825/Microsoft_battles_class_action_over_WGA_antipiracy_technology"&gt;class-action lawsuit&lt;/a&gt;.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Microsoft's&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=037f3771-330e-4457-a52c-5b085dc0a4cd&amp;amp;displaylang=en" target="new"&gt;security intelligence report&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;can be downloaded from its Web site in PDF or XPS document formats.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.computerworld.com/s/article/9140227/Microsoft_links_malware_rates_to_pirated_Windows" target="_blank"&gt;Gregg Keizer&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.computerworld.com/"&gt;&lt;img style="border-style: solid; border-width: 0px;" alt="Tech Watch" src="http://www.computerworld.com/common/images/masthead/computerworld_page_logo.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Gregg Keizer</dc:creator>
               <link>http://goitec.com/article.html?a=Microsoft-links-malware-rates-to-pirated-Windows</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Microsoft-links-malware-rates-to-pirated-Windows/1a03f268-1c42-479f-8699-aad22d59d555</guid>
               <pubDate>Tue, 03 Nov 2009 05:00:00 GMT</pubDate>
               <crossTech:date>11/3/2009</crossTech:date>
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               <title>Will microservers take off?</title>
               <description>&lt;span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; line-height: 16px; text-align: left; font-family: arial,sans-serif; font-size: 13px; color: #000000;"&gt;On the first read, it sounded like blade servers all over again. You see, Intel is working to introduce&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.fiercecio.com/techwatch/story/intel-introduce-new-microserver-standard/2009-10-30" style="text-decoration: none; color: #2a3384;"&gt;a new "microserver" standard&lt;/a&gt;&lt;strong&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;to be offered at the Server System Infrastructure Forum "by the end of the year." Assuming the groups' board votes for&amp;nbsp;its approval, group members will be able to use the designs on a royalty-free basis,&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://news.cnet.com/8301-30685_3-10386452-264.html" style="text-decoration: none; color: #2a3384;"&gt;Jason Waxman&lt;/a&gt;, general manager of Intel's high-density computing group, told&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;em&gt;CNET News&lt;/em&gt;.&lt;br /&gt;&lt;a href="http://www.fiercecio.com/techwatch/story/will-microservers-take/2009-10-30#ixzz0VkPxw4PV" style="text-decoration: none; color: #2a3384;"&gt;&lt;/a&gt;&lt;/span&gt;</description>
               <crossTech:Body>&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;On the first read, it sounded like blade servers all over again. You see, Intel is working to introduce&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="text-decoration: none; color: #2a3384;" href="http://www.fiercecio.com/techwatch/story/intel-introduce-new-microserver-standard/2009-10-30"&gt;a new "microserver" standard&lt;/a&gt;&lt;strong&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;to be offered at the Server System Infrastructure Forum "by the end of the year." Assuming the groups' board votes for&amp;nbsp;its approval, group members will be able to use the designs on a royalty-free basis,&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="text-decoration: none; color: #2a3384;" href="http://news.cnet.com/8301-30685_3-10386452-264.html"&gt;Jason Waxman&lt;/a&gt;, general manager of Intel's high-density computing group, told&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;em&gt;CNET News&lt;/em&gt;.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;What exactly is a microserver?&amp;nbsp;According to Intel, it is basically a small motherboard consisting of a single processor with four memory banks and housed in a chassis with lots of other such boards.&amp;nbsp;Sounds like a blade server, doesn't it?&amp;nbsp;However, Intel is adamant that there is a market niche for microservers, notwithstanding the fact that blade servers never really took off the way they were expected&amp;nbsp;to.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;In the same&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;em&gt;CNET News&lt;/em&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;article, Waxman draws attention to the needs of web hosting providers. According to him, microservers will address the requirements of these providers by providing "reasonably good performance" via a relatively simple platform that works in a "low enough power envelope."&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;Another&amp;nbsp;thing that is brought up in the article&amp;nbsp;is the idea that some customers will simply like the idea of having their own dedicated piece of hardware.&amp;nbsp;I'm not sure if this is backed up by any form of market research, though I confess that this would appeal to me, from a purely geek point of view.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;Between the growing popularity of cloud computing and the entrenched adoption of virtualization, the market I see for microservers seems to be a very narrow niche indeed, even in the context of a web hosting provider.&amp;nbsp;And why would non-web hosting providers even think about getting microservers?&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;Am I missing something here?&amp;nbsp;I would love to hear your thoughts on this. &lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;/p&gt;&lt;a style="text-decoration: none; color: #2a3384;" href="http://www.fiercecio.com/techwatch/story/will-microservers-take/2009-10-30#ixzz0VkQ25XPV"&gt;&lt;/a&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercecio.com/techwatch/story/will-microservers-take/2009-10-30" target="_blank"&gt;Paul Mah&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.fiercecio.com/techwatch"&gt;&lt;img style="border-style: solid; border-width: 0px;" alt="Tech Watch" src="http://www.crosstechmedia.com/CTGImage/Library/Images/CrossTech%20Media/email%20images/techwatch.jpg" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Paul Mah</dc:creator>
               <link>http://goitec.com/article.html?a=Will-microservers-take-off</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Will-microservers-take-off/f41453d1-e547-4f69-8474-c2b16575fa24</guid>
               <pubDate>Tue, 03 Nov 2009 05:00:00 GMT</pubDate>
               <crossTech:date>11/3/2009</crossTech:date>
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               <title>Storage Economics for File and Content Solutions - a webinar invitation</title>
               <description>Data  growth is something we all must manage within our data centers. Recent data has  pointed to unstructured file data and content depots growing faster than  structured data base data. As with most areas of technology, spending must be  held flat if not lowered. Join Hitachi Data Systems' Peter Sjoberg for a  discussion on how HDS focuses on lowering the total cost of storage ownership,  including in the fast-growing area of file and content data. The webinar will  also focus on five key areas of potential savings and discuss how they can be  applied to lower your TCO. This is a free webinar, part of the &lt;a href="http://www.goNDC.com"&gt;Next  Data Center&lt;/a&gt; series. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;&lt;a href="https://www1.gotomeeting.com/register/527253729"&gt;Register now&lt;/a&gt; - Wednesday,  November 4, 2009 2:00 pm - 3:00 pm EST&lt;/strong&gt;</description>
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               <dc:creator>Next Data Center</dc:creator>
               <link>http://gondc.com/webinars.html</link>
               <guid isPermaLink="false">http://gondc.com/webinars.html/c94424d6-94ea-4300-9b12-d86bd0d06f7e</guid>
               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>10 things you need to know about Windows 7</title>
               <description>Windows 7 officially ships on Thursday, which means end users and administrators running Windows XP (and to a lesser extent, Windows Vista) have some interesting decisions to make.To help you make those tough choices, here are 10 things you need to know, based on our hands-on testing of Windows 7.</description>
               <crossTech:Body>&lt;p class="first"&gt;&lt;a href="http://www.networkworld.com/slideshows/2009/011509-win-love-hate.html"&gt;Windows 7&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;officially ships on Thursday, which means end users and administrators running Windows XP (and to a lesser extent, Windows Vista) have some interesting decisions to make.&lt;/p&gt;&lt;p&gt;To help you make those tough choices, here are&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.networkworld.com/slideshows/2009/060109-love-hate-win7-win2008.html"&gt;10 things you need to know&lt;/a&gt;, based on our hands-on testing of Windows 7.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;1. Windows 7 is faster.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Win 7 performance is better than Windows XP SP3 and Vista SP2, but only if you run 64-bit Win 7. One potential gotcha: Much of the performance gains are reliant on having up-to-date 64-bit hardware drivers and components. That may mean buying new hardware, as older hardware may not have the necessary components and updated drivers.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;2. Buy Microsoft's Desktop Option Pack.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;It's only $10 a seat, and well worth it. MDOP contains important components, such as Microsoft's Diagnostics and Recovery Toolset (DaRT), which helps users and support personnel deal with catastrophic machine failures. There's also Advanced Group Policy Management, which allows for active and "pushed" policies to users and groups. This feature can prevent damage from zero-day failures and fine-tunes policies for system admins. And there's Asset Inventory Service, which tallies software inventories for both compliance and provisioning purposes. Other MDOP components address application and desktop virtualization.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;3. Win 7 offers a clean start&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;There's a school of thought that says, "If it ain't broke, don't fix it." In other words, why not stick with good old XP? Our answer is that where Windows on the desktop is needed, Win 7 is the way to go. Win 7 has the inherent architectural changes that secured XP, but it also doesn't have the estimated 1,300 patches (including Microsoft Office patches) that XP SP3 has. The user interface has improved dramatically with Win 7, we found that it's Microsoft's best behaving operating system since Windows 2000, and migrating to a fresh environment rids machines of the clutter that has built up over the years.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;3. Upgrading from XP on the same hardware will be tricky&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;If you're considering upgrading from XP to Win 7 on the same machine, Microsoft doesn't directly support this, and recommends that a fresh installation be made on new hardware. Any attempt to upgrade will move the directory structure known as Documents and Settings into the new, Unix-like 'user' directory structure, and registry settings for Win 7 will break many applications.&lt;/p&gt;&lt;p&gt;Many applications will need post-Win 7 upgrade adjustments, or even re-installation. Win 7 also needs at least 5GB of extra space to perform an in-place upgrade from XP temporarily.&lt;/p&gt;&lt;p&gt;Of course, it is possible to upgrade. We tried it and found that upgrading a single machine from XP could take up to two hours.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;5. Consider Windows Upgrade Advisor&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Microsoft is offering a beta free download of an upgrade tester called the Windows Upgrade Advisor. It's good but not infallible, we found, especially when upgrading from XP 64-bit editions. Because it's beta, some of its foibles may be fixed by the time it's offered as a production app.&lt;/p&gt;&lt;p&gt;It's installed, examines a machine, and annotates a list of what will and won't work in an upgrade from XP and Vista editions. (However, Microsoft makes clear on its Web site that Upgrade Advisor is recommended only for Vista users and that XP users should buy new hardware.)&lt;/p&gt;&lt;p&gt;&lt;strong&gt;6. Another option: Third-party upgrade tools&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Third-party tools like Laplink Software's PC-Mover Windows 7 Upgrade Assistant allow you to upgrade from XP to Win 7 on the same hardware. But, of course, the Laplink software isn't free, so that's an additional expense and an additional complication that you would be adding to the equation.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;7. Check for hardware compatibility&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Fresh Win 7 installations on new hardware will likely be successful if the hardware has Vista support, as most Vista drivers can be used successfully in lieu of Win 7 drivers, and drivers are the biggest portion of compatibility -- unless running XP is desired.&lt;/p&gt;&lt;p&gt;Remember that a 64-bit installation is what we recommend, and the drivers need to be 64-bit to gain best performance.&lt;/p&gt;&lt;p&gt;A trip to a hardware vendor's Web site to explore it for specific machine drivers is worth the effort. Some vendors, such as HP, have Win 7-specific information on compatibility, while others have promised Win 7-specific drivers - especially for 64-bit kernel use.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;8. User Access Controls are much improved&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Underneath the surface of Win 7 is a reformed kernel that's similar to Vista's in construction. Userspace is now separate from kernel space in strong ways, a policy that shocked and rocked the world at the advent of Windows XP SP2, and was then manically manifested in Vista's User Access Controls (UAC).&lt;/p&gt;&lt;p&gt;The UAC was designed to isolate bad behavior from viruses/malware from the basic components of the system and apps running above userspace. This isolation alone stopped many forms of badware. This same protection can be found in Win 7, but it won't drive you as ballistic as the constant nervous messaging to the user found in Windows Vista. By comparison, it's calm and its UAC messaging can be largely disabled.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;9. Virtualization allows XP on Win 7&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;If you buy Windows 7 64-bit Professional version and higher, then XP can be run on Win 7 in a virtual machine. That's if you have a V/VT-compatible CPU in your machine and you remember to add additional memory (a gigabyte will often do) for running an XP session. XP must still be secured separately in this configuration as though it were 'stand-alone'.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;10. Go for 64-bit&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;We can find no reason to recommend running Win 7 on existing 32-bit hardware as the 32-bit version of Win 7 has little performance advantage over Vista or XP in our comparative tests. The 64-bit version, however, can be much faster.&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a target="_blank" href="http://www.networkworld.com/news/2009/101909-windows7.html?ts0hb&amp;amp;story=10things"&gt;Tom Henderson&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.networkworld.com/"&gt;&lt;img border="0" src="http://www.crosstechmedia.com/CTGImage/Library/Images/CrossTech%20Media/email%20images/NetworkWorld_Logo.gif" alt="Tech Watch" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Tom Henderson</dc:creator>
               <link>http://goitec.com/article.html?a=10-things-you-need-to-know-about-Windows-7</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=10-things-you-need-to-know-about-Windows-7/c2edbe7b-d37e-466d-82af-fa8224d1e245</guid>
               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>Data loss prevention market on upswing</title>
               <description>A survey sponsored by Dimension Data and performed by analyst firm IDC has found that the market for data loss prevention products will be growing, reports eWeek.com. The survey discovered that 57 percent of the 400 organizations polled intend to invest in data loss prevention software during the next year.</description>
               <crossTech:Body>&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;A survey sponsored by Dimension Data and performed by analyst firm IDC has found that the market for data loss prevention products will be growing, reports&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;em&gt;eWeek.com&lt;/em&gt;. The survey discovered that 57 percent of the 400 organizations polled intend to invest in data loss prevention software during the next year.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;The survey said that the primary concern for businesses regarding data loss comes from insider threats. Forty-five percent of the respondents believed data leakage was more likely to occur due to employee error than external hackers with malicious intent (15 percent). In fact, 85 percent declared data loss via external hacking to be "very unlikely."&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;"The challenge when protecting an organization from internal data loss is that traditional defenses are designed to face outward, at the perimeter of a network, whereas the inside of the network remains relatively free of security controls," said Neil Campbell, global general manager of Security Solutions for Dimension Data, in a statement. "Compounding the problem, security awareness training initiatives for employees often go unfunded because organizations find it difficult to demonstrate a return on investment for such training."&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;Campbell&amp;nbsp;told&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;em&gt;eWeek.com&lt;/em&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;that&amp;nbsp;companies must take a "holistic" approach to protecting their data, and create automated, technical barriers to both human error and malicious intent.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;The survey suggests that companies are headed in this direction, and shifting their investment away from point solutions to a broader outlook. The survey found 59 percent planned to invest in IT security audits and 52 percent in consulting services.&amp;nbsp;"This indicates a growing realization that reacting to security incidents, and ad-hoc acquisition of point technologies without regard to how they dovetail with others, is more costly and less effective than planning an integrated strategy," according to Campbell.&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;For more on the data loss prevention market:&lt;br /&gt;- check out this&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;em&gt;eWeek.com&lt;/em&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://securitywatch.eweek.com/data_security/idc_data_loss_prevention_market_to_see_upswing.html"&gt;article&lt;/a&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;strong&gt;Related Articles:&lt;br /&gt;&lt;/strong&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/story/where-jobs-are-try-information-security/2009-09-16"&gt;Where the jobs are: Try information security&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/story/how-make-data-mapping-work/2009-08-16"&gt;How to make data mapping work&lt;/a&gt;&lt;br /&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/story/dont-let-your-data-be-orphaned/2009-06-20"&gt;Don't let your data be orphaned&lt;/a&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/story/dont-let-your-data-be-orphaned/2009-06-20"&gt;&lt;br /&gt;&lt;/a&gt;&lt;/p&gt;&lt;span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/story/data-loss-prevention-market-upswing/2009-10-18#ixzz0URj1V4Ro"&gt;&lt;/a&gt;&lt;/span&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercecio.com/story/data-loss-prevention-market-upswing/2009-10-18" target="_blank"&gt;Judi Hasson&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.fiercecio.com/"&gt;&lt;img border="0" alt="Tech Watch" src="http://www.fiercecio.com/images/fiercecio.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Judi Hasson</dc:creator>
               <link>http://goitec.com/article.html?a=Data-loss-prevention-market-on-upswing</link>
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               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>Getting Down to Business with the Cloud </title>
               <description>On November 4, 2009 IDC is hosting an invite-only executive  conference for senior technology executives. The recession is driving more IT  executives towards Cloud solutions, with 2 out of 3 companies now adopting Cloud  strategies. According to IDC, spending on Cloud services will triple in the  next three years to $42 billion.</description>
               <crossTech:Body>&lt;p&gt;On November 4, 2009 IDC is hosting an invite-only executive  conference for senior technology executives. The recession is driving more IT  executives towards Cloud solutions, with 2 out of 3 companies now adopting Cloud  strategies. According to IDC, spending on Cloud services will triple in the  next three years to $42 billion.&lt;/p&gt;&lt;p&gt;  Groundbreaking research detailing which areas of Cloud  computing are ready for prime time, which vendors are taking a leadership role,  and how and when to take advantage of a Cloud infrastructure are all part of  this exclusive summit.&amp;nbsp; Speakers will  include senior executives from Akamai, CSC, Forrester Construction, IDC,  National Grid, Sun National Bank, TrueCredit.com, the United States Golf Association  and more.&lt;/p&gt;&lt;p&gt;  Don't miss this tremendous line-up, apply for credentials  (end users and senior tech execs only) online at &lt;a href="http://eventsatidc.com/cloud/?CloudITEC"&gt;http://eventsatidc.com/cloud/?CloudITEC&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>IDC</dc:creator>
               <link>http://goitec.com/article.html?a=Getting-Down-to-Business-with-the-Cloud-</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Getting-Down-to-Business-with-the-Cloud-/a6044bc0-2c0b-4092-928f-f6df9c5c9644</guid>
               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>Setting IT Priorities </title>
               <description>Fall means cooler weather, baseball playoffs, and the winding-down process for yet another year. But, autumn also means decision makers must begin thinking about their budgetary and strategic priorities for the coming year. This year has been quite a challenging year, so setting up priorities for 2010 and beyond will prove to be especially challenging.</description>
               <crossTech:Body>Fall means cooler weather, baseball playoffs, and the winding-down process for yet another year. But, autumn also means decision makers must begin thinking about their budgetary and strategic priorities for the coming year. This year has been quite a challenging year, so setting up priorities for 2010 and beyond will prove to be especially challenging.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;After all, with so much uncertainty surrounding the economy, there is little doubt that IT spending and budgets will at best be an uncertain proposition until the economic picture turns for the better. But even in the worst of times, enterprises must continue to operate, so IT and/or data center managers must continue to move their operations forward. Decision makers must implement careful strategies to ensure success during uncertain times.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span class="Apple-converted-space"&gt;&lt;/span&gt;&lt;strong&gt;Sure Strategies In Uncertain Times&lt;/strong&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;The main challenge facing decision makers during uncertain economic times is the utter lack of clarity. On one side, budgets may be severely impacted when revenues and profits take a tumble; on the other hand, taking an overly cautious approach to strategic investments even as the economic climate improves can lead to missed opportunities.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Decision makers within the IT world at least have one advantage: They are familiar with economic uncertainty. Mike Talon, an enterprise system engineer at Double-Take Software (&lt;a href="http://www.doubletake.com/" target="blank" style="text-decoration: underline; color: rgb(19, 67, 123);"&gt;www.doubletake.com&lt;/a&gt;), suggests that for the IT professional, these times are only slightly more uncertain than in the past. According to Talon, IT has always had to deal with the fact that it's universally a cost center for the modern organization. Even though budgets will be leaner this year, says Talon, the overall strategy of doing more with less is still as valid as ever.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Johanna Rothman, president of the Rothman Consulting Group (&lt;a target="_blank" href="http://www.jrothman.com/" style="text-decoration: underline; color: rgb(19, 67, 123);"&gt;www.jrothman.com&lt;/a&gt;) and author of "Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects," says decision makers must ensure they avoid committing to large expenditures until there is some "proof"-such as a prjototype-that a solution works. If spending money can't be avoided, Rothman recommends figuring out a way for the vendor to share some of the risk before substantial money and time are committed to a project.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span class="Apple-converted-space"&gt;&lt;/span&gt;&lt;strong&gt;Thinking Long-Term&lt;/strong&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Dealing with short- to medium-term priorities is no easy proposition when times are uncertain, and establishing long-term priorities in a treacherous economic climate is even more difficult to accomplish. But, enterprises have an obligation to look ahead and ensure future strategies work well with whatever business conditions lie ahead.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Al Zoldos, vice president of sales for Staples Technology Solutions (&lt;a href="http://www.staplestechnologysolutions.com/" target="blank" style="text-decoration: underline; color: rgb(19, 67, 123);"&gt;www.staplestechnologysolutions.com&lt;/a&gt;), says although it can be tempting to ax multiyear projects during uncertain economic times, it is important to consider the long-term health of the organization and to look at long- and short-term projects anew. Managers should discuss who will benefit from each project, what the benefits will be, and how those benefits affect the bottom line. Also, he warns, decision makers should review procurement decisions carefully to ensure no one is trading long-term risk for immediate, short-term savings via procurement decisions. A seemingly well-intentioned decision could mean trouble in the long run.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Decision makers in IT also need to ensure that there is good communication with top management. Bob Venero, CEO of Future Tech Enterprise (&lt;a href="http://www.ftei.com/" target="blank" style="text-decoration: underline; color: rgb(19, 67, 123);"&gt;www.ftei.com&lt;/a&gt;) says IT managers need to look at their five-year plan from a data center perspective and ask themselves if that plan is in harmony with the strategic goals of the organization. Open communication with senior management, says Venero, is more important today than ever.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Cameron Chehreh, CTO and senior vice president of applications outsourcing and staffing solutions for OAO Technology Solutions (&lt;a href="http://www.oaot.com/" target="blank" style="text-decoration: underline; color: rgb(19, 67, 123);"&gt;www.oaot.com&lt;/a&gt;), also recommends that IT decision makers ensure their strategies align with the overall business. In order to accomplish this, he adds, decision makers should implement a governance model that ensures everyone is on same page.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span class="Apple-converted-space"&gt;&lt;/span&gt;&lt;strong&gt;Strategies For Health, Government &amp;amp; Education&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;There is no doubt that data centers in enterprises operating within the health, government, and education sectors will require decision makers to implement unique strategies in the face of a changing landscape for these sectors of the economy. For example, the current push to reform health care may provide this particular economic sector with some unique opportunities in the years ahead. Government growth is all but certain in the current federal climate, and technology continues to present educators with both opportunities and challenges for improving education.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Chehreh says the security and regulatory compliance requirements specific to the health, education, and government sectors provide a distinct difference for those markets. So, he adds, IT or data center managers in these sectors must not only keep systems compliant with current legislation, but also predict future legislative impacts and plan accordingly.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Gary Weiner, a senior manager at outsourcing firm ACS (&lt;a href="http://www.acs-inc.com/" target="blank" style="text-decoration: underline; color: rgb(19, 67, 123);"&gt;www.acs-inc.com&lt;/a&gt;) who is currently working as an interim CIO at a client hospital, says the federal stimulus will provide funding for physicians and hospitals to implement EMR (electronic medical records) for the sharing of data to enhance medical outcomes, reduce redundant testing, and expedite the sharing of results. Data center managers, adds Weiner, need to begin planning for highly redundant and highly available data centers in order to meet the 24/7/365 requirement to provide access to this information.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Of course, the legislative winds can change with new electoral mandates. This reduced predictability-as compared to the commercial sector-due to pending legislation means sectors such as government and health care may be facing more turbulent times, says Kris Domich, national principal of data center solutions for Dimension Data (&lt;a href="http://www.dimensiondata.com/" target="blank" style="text-decoration: underline; color: rgb(19, 67, 123);"&gt;www.dimensiondata.com&lt;/a&gt;). Depending on the outcome of the healthcare debate and other political issues, he adds, there could be explosive growth in the need to provide IT capacity for added levels of public services, with a potential user base in excess of 80 million to 100 million or more.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;"Short-term IT plans," says Domich, "should continue to focus on optimization and increased efficiencies, but must also consider the possibility of acute medium-and long-term growth, so focusing on modular data center plans is critical." And, he adds, in some cases, meeting short-term explosive growth may not be doable organically, so decision makers should consider retail cloud services in order to meet large-scale growth in an acceptable time frame.&lt;p&gt;&lt;em&gt;&lt;a target="_blank" href="http://www.processor.com/editorial/article.asp?Article=articles/p3125/30p25/30p25.asp&amp;amp;GUID=3F6C34D812DD40EE822D54344DC1B412"&gt;Article&lt;/a&gt; by Sixto Ortiz Jr. for&lt;/em&gt;&amp;nbsp;&lt;a href="http://www.processor.com/" target="_blank"&gt;&lt;img border="0" src="http://www.crosstechmedia.com/CTGImage/Library/Images/CrossTech%20Media/email%20images/Processor.gif" alt="Processor.com" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Sixto Ortiz Jr.</dc:creator>
               <link>http://goitec.com/article.html?a=Setting-IT-Priorities-</link>
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               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>Apple sets sales records 'as if recession never happened'</title>
               <description>Apple reported today that it sold more Macs and iPhones last quarter than in any other three-month period in the company's history, with executives using words like "phenomenal" to describe its performance.</description>
               <crossTech:Body>&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Apple reported yesterday that it sold more Macs and iPhones last quarter than in any other three-month period in the company's history, with executives using words like "phenomenal" to describe its performance.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"It was a spectacular quarter," said Ezra Gottheil, an analyst with Technology Business Research. "It's as if the recession never happened to Apple."&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;In the quarter that ended Sept. 30, Apple sold 3.05 million Macs worldwide, an increase of 442,000 over the next-best quarter, which was the same calendar quarter in 2008, said Peter Oppenheimer, Apple's chief financial officer.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"This was Apple's most profitable quarter ever, and Apple had more sales of Macs and iPhones than any quarter ever," Oppenheimer said during a conference call with Wall Street analysts.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Apple's sales have outpaced the industry average for 19 out of the last 20 quarters, Oppenheimer added. The one exception: This year's first quarter, when&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9131995/Apple_sells_fewer_Macs_but_boosts_revenues_with_iPhone_iPod_Touch"&gt;Apple failed for the first time&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;since 2003 to grow Mac sales year-over-year.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Oppenheimer also said that&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9137163/Apple"&gt;Apple&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;was "thrilled" to set an&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9108338/Continuing_coverage_Apple_s_iPhone"&gt;iPhone&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;sales record, moving nearly 7.4 million units of the smartphone in the last three months. Apple will also start selling the iPhone in China, the world's largest mobile phone market, later this month, said Oppenheimer.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Globally, Mac sales were up 17% compared with the same period a year ago. Although Apple didn't break out U.S. sales separately, numbers generated in the Americas and at retail -- most of its retail stores are in the U.S. -- totaled 1.92 million Macs, up 11.6% from the 1.72 million it sold in those same categories last year.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Last week, IDC and Gartner, the two research firms that estimate Apple's U.S. sales each quarter,&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9139403/Mac_sales_defy_all_logic_says_analyst"&gt;pegged Apple's U.S. sales&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;for the third calendar quarter at 11.8% and 6.8%, respectively.&lt;/p&gt;&lt;h3&gt;Desktop demise&lt;/h3&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"The last quarter was the quarter of the portable," said Tim Cook, Apple's chief operating officer, the executive who ran the company for several months when CEO Steve Jobs was on medical leave. "Sales of Mac portables were up 35% year-over-year. This was a blow-up quarter."&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;There was considerable truth to Cook's characterization. In July, August and September, Apple sold 2.3 million Mac notebooks and only 787,000 desktops, posting a year-over-year gain in the former of 35% and a year-over-year decline of 16% in the latter.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"Desktop sales have reached a point where they're never going to come back," opined Gottheil. "The turnover point has been reached, when whole new configurations are in the home, in dorm rooms. People may have a screen they use for other purposes, too, but people aren't having a box any longer."&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;The average sales price (ASP) of Apple's Mac laptop line was also up, noted one Wall Street analyst during the question-and-answer portion of the earnings call. "That was a result of a higher mix of MacBook Pros," explained Oppenheimer, repeating a refrain the company gave in July when it discussed Mac sales for the second quarter, particularly sales after the&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9134102/Apple_plans_to_ship_Snow_Leopard_in_Sept._for_29_execs_tout_new_laptops"&gt;early-June refresh&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;of the line.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"[Portable sales] were a direct result of the line-up we announced in June," said Cook, noting that for a time, Apple had a backlog of orders for some MacBook Pro models.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;At the same time that Apple revamped the MacBook Pro line-up, it also&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9134222/Apple_s_laptop_price_cuts_a_concession_to_recession_say_analysts"&gt;cut prices&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;of many of the models. Apple, however, has contended that the price cuts have actually helped boost the ASP, as many users have simply "moved up" from the $999 entry-level MacBook to the $1,199 MacBook Pro.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Gottheil seconded that today. "The MacBook Pro is pulling people from the bottom of their line, people are saying 'for $200 more I can have a more substantial computer'," he said.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Overall, Apple's revenues jumped 25% for the quarter compared with the same period in 2008, based not only on better Mac sales, but soaring sales of the iPhone. Sales of the iPhone, for instance, were up 7% year-over-year for the quarter in units, but iPhone revenues leaped 185%.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Apple will finally enter China's potentially-lucrative mobile phone market at the end of next week, said Cook. "We're thrilled to be launching [the iPhone] there on Oct. 30 on China Unicom," said Cook, confirming&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9137218/China_Unicom_to_sell_iPhone_next_quarter"&gt;reports in August&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;that the country's second-largest carrier had reached a three-year deal to sell and support the iPhone.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Some analysts have predicted that China will&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="http://www.computerworld.com/s/article/9137230/China_will_account_for_15_20_of_all_iPhone_sales_in_2010_says_analyst?"&gt;account for between 15% and 20%&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;of Apple's worldwide iPhone sales next year.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"None of us are competent enough to estimate China's part in iPhone sales," countered Gottheil. "It's clear that there a substantial number of people there who can afford a substantially more expensive phone, but the question is, how many of them already have it?"&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Apple has several times, including today, made that same point, noting that it suspects a significant number of iPhones have made their way into China, even without a sanctioned carrier to support them.&lt;/p&gt;&lt;h3&gt;'Upcoming new products'&lt;/h3&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;The most intriguing points raised during the call with analysts, however, were what Gottheil said were those that "planted hints about new products." When Cook and Oppenheimer answered questions about Apple's estimated gross margins for next quarter, they used the phrase "upcoming new products" as well as existing products to explain why margins would be lower.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Gottheil read between the lines, and said that it was clear Apple would introduce something new between now and the end of the year. "They'll have something new," he said, "because they're planning that gross margins will be down."&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;Although it's impossible to predict exactly&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;em&gt;what&lt;/em&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;Apple will roll out this quarter -- perhaps refreshed iMacs, maybe a lower-priced entry-level MacBook -- when Apple talks about margins sliding, it almost always means that new products, which are built in smaller numbers and have major R&amp;amp;D costs attributed to them, are not as profitable as longer-running models or lines.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"One likely candidate for the lower margins would be lower prices," Gottheil speculated. "But it could also be an $800 tablet that has a lower margin, not because they won't sell many, but because that's what it costs them to build it."&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;This past quarter, however, was simply stunning, Gottheil concluded. "They've clearly gained share across the board," he said, pointing to impressive sales gains in Europe (up 25% in unit sales compared to the same period in 2008) and Asia.&lt;/p&gt;&lt;p style="margin: 8px 0px; padding: 0px;"&gt;"This seemed like kind of a non-recession quarter for them," Gottheil continued. "Not as good as other non-recession quarters, but still very strong. I think it's because people are buying Apple's argument that they're providing ever-increasing value, not just with the hardware, but with the added services like support, and for the iPhone and iPod Touch, the App Store."&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.computerworld.com/s/article/9139574/Apple_sets_sales_records_as_if_recession_never_happened_" target="_blank"&gt;Gregg Keizer&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.computerworld.com/"&gt;&lt;img border="0" alt="Tech Watch" src="http://www.computerworld.com/common/images/masthead/computerworld_page_logo.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Gregg Keizer</dc:creator>
               <link>http://goitec.com/article.html?a=Apple-sets-sales-records-'as-if-recession-never-happened'</link>
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               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>Cloud reliability, revisited</title>
               <description>Remember the recent case of how a massive cloud failure reportedly wiped out all customer data on T-Mobile Sidekicks? Detractors of cloud computing are quick to jump at the opportunity to highlight this as a perfect example of how unwise it is to trust someone else to manage your data.</description>
               <crossTech:Body>&lt;span style="border-collapse: separate; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-family: 'times new roman'; color: rgb(0, 0, 0);" class="Apple-style-span"&gt;&lt;span style="line-height: 16px; text-align: left; font-family: arial,sans-serif; font-size: 13px;" class="Apple-style-span"&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Remember the recent case of how a&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/techwatch/story/massive-cloud-failure-wipes-out-customer-data-t-mobile-sidekicks/2009-10-13"&gt;massive cloud failure reportedly wiped out all customer data&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;on T-Mobile Sidekicks?&amp;nbsp;Detractors of cloud computing are quick to jump at the opportunity to highlight this as a perfect example of how unwise it is to trust someone else to manage your data.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Well, fast forward a week, and Microsoft has&amp;nbsp;announced&amp;nbsp;that&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/techwatch/story/t-mobile-sidekick-case-reappearing-data/2009-10-16"&gt;it has recovered most of the lost data&lt;/a&gt;.&amp;nbsp;As can be expected, the official statement is carefully scripted and polished to tell as little as possible while conveying the assurances that most data is in fact, not lost.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;PR backpedaling aside, a closer examination of how Microsoft phrased its statement yields more clues as to what happened.&amp;nbsp;According to Microsoft, it re-built the thrashed system "component by component" in order to preserve and extricate the data. My guess is that the massive PR backlash prompted Microsoft to practically reconstruct the entire infrastructure, which says a lot by itself.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;You see, what strikes me here is the extraordinary cost such a move must entail.&amp;nbsp;Remember, we are talking about a Telco-grade infrastructure serving all Sidekick users at T-Mobile here, and not just a dinky server room.&amp;nbsp;Clearly, the infrastructure could range well into the hundreds or even thousands of servers--consider the associated cost in terms of engineering and IT expertise to put it together.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;What I felt is even more interesting though, is the fact that data is recoverable at all.&amp;nbsp;Some sites suggested that the entire debacle could just be one huge misunderstanding; that those at T-Mobile might simply not be aware that there is a way to recover the lost data.&amp;nbsp;However, if you are an administrator, you will know that data from practically any hard disk drive can be recovered--as long as you are willing to pay the exorbitant cost of data recovery, and can wait for it.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Microsoft obviously has a vested interest to maintain its reputation, what with the imminent launch of its Windows Azure Cloud operating system, among other cloud-hosted applications.&amp;nbsp;My take is that it decided to plunge in with the restoration work which T-Mobile might have balked at.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Of course, all the above is merely hypothetical; the true sequence of events might never be known to the rest of us.&amp;nbsp;Even after this incident, I don't think cloud computing is inherently faulty. There is a takeaway lesson here though, and perhaps we might want to more closely examine our contracts with cloud providers on just how hard they will try to recover our data in the event of a catastrophic failure.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;/p&gt;&lt;span&gt;&lt;span&gt;&lt;span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/techwatch/story/cloud-reliability-revisited/2009-10-16#ixzz0URlEn1So"&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercecio.com/techwatch/story/cloud-reliability-revisited/2009-10-16" target="_blank"&gt;Paul Mah&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.fiercecio.com/techwatch"&gt;&lt;img border="0" alt="Tech Watch" src="http://www.crosstechmedia.com/CTGImage/Library/Images/CrossTech%20Media/email%20images/techwatch.jpg" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Paul Mah</dc:creator>
               <link>http://goitec.com/article.html?a=Cloud-reliability,-revisited</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Cloud-reliability,-revisited/ece0274a-2679-4cb7-b072-718ea64d7674</guid>
               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>Three Reasons You'll Upgrade to Windows 7 - Time, Money, and Hassle</title>
               <description>A few of you will move toward Macintosh and Linux operating systems for more of your computers, but not enough to hurt Microsoft. Windows 7 will become, for three reasons, the most popular personal computer OS in 2012 (assuming ancient Mayan predictions are wrong and we're still here). Those three reasons? Money, time, and hassle.</description>
               <crossTech:Body>&lt;span style="border-collapse: separate; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-family: 'times new roman'; color: rgb(0, 0, 0);" class="Apple-style-span"&gt;&lt;span style="font-size: 12px; text-align: left; font-family: arial,sans-serif;" class="Apple-style-span"&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;A few of you will move toward Macintosh and Linux operating systems for more of your computers, but not enough to hurt Microsoft. Windows 7 will become, for three reasons, the most popular personal computer OS in 2012 (assuming ancient Mayan predictions are wrong and we're still here). Those three reasons? Money, time, and hassle.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;Your old XP systems should have been replaced a couple of years ago, but you didn't do that because Vista stunk so much. Now you don't want to do that because the economy still lags, but dying hard drives and flaky motherboards will force you to move.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;What will you move to? The OS that lets you keep your applications and your same data formats. Pundits list a dozen reasons to move to Macs or Linux, but they forget the three most important: short term issues of money, time, and hassle.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;Moving to Macs costs more money than the equivalent Windows hardware, and Mac software versions of your PC programs add to the cost. Linux options reduce the cost by including Open Office, a productivity suite every bit as good as Office 2003 and more familiar than Office 2007, as well as other programs. You can save serious coin, but the time and hassle factors mean of the many that should change, few will. Macs mean less time and hassle, but more money. In today's world, most companies demand three out of three, and that means sticking with Windows.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;Time spent migrating Windows systems from XP or Vista to Windows 7 will be nonexistent, because most small businesses will get Windows 7 on new hardware, period. The real world advantages of moving from Vista to Windows 7 are tiny, no matter how MS fanboys crow about W7. You can't upgrade XP to Windows 7, so don't bother. Your time spent installing Windows 7 will be the time spent unboxing new computers.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;Hassle includes dealing with change of any type. You'll have change hassle moving from XP to W7, but not as much as moving to Mac or Linux. What are your other options, paper and pencil? Some users will need help with Windows 7, but few companies will organize official training classes, because those cost money and take time. Here's where one or two of the new Windows 7 books will come in handy to speed training.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;Long term, businesses will spend less money, time, and hassle on Mac or Linux options. Unfortunately, short term thinking almost always prevails, so that means Windows 7.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;Most businesses will keep their XP systems running as long as they don't requires any service calls. When they die, rather than fix them one more time, most jump to a new system with Windows 7. Small businesses should seriously investigate Mac or Linux options rather than automatically choosing Windows 7, but few will. Short term thinking will actually cost them more time, money, and hassle.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;James Gaskin for &lt;img target="_blank" src="http://www.itworld.com/sites/itworld.com/themes/it_world/images/itworld_logo.gif" alt="Network World" /&gt;: &lt;a target="_blank" href="http://www.itworld.com/small-business/81459/three-reasons-youll-upgrade-windows-7-time-money-and-hassle"&gt;See Article&lt;/a&gt;&lt;/p&gt;</crossTech:Body>
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               <dc:creator>James Gaskin</dc:creator>
               <link>http://goitec.com/article.html?a=Three-Reasons-You'll-Upgrade-to-Windows-7--Time,-Money,-and-Hassle</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Three-Reasons-You'll-Upgrade-to-Windows-7--Time,-Money,-and-Hassle/4991a867-93ae-44a1-9d56-eeabc152c62b</guid>
               <pubDate>Tue, 20 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/20/2009</crossTech:date>
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               <title>The Well Equipped Mobile Professional</title>
               <description>The more you leave the office and still work, the more you must plan ahead to make your work tools mobile. ComputerWorld's Office in a Bag lists many of the items some mobile professionals feel are musts for the modern digital nomad.</description>
               <crossTech:Body>&lt;span style="border-collapse: separate; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-family: 'times new roman'; color: rgb(0, 0, 0);" class="Apple-style-span"&gt;&lt;span style="font-size: 12px; text-align: left; font-family: arial,sans-serif;" class="Apple-style-span"&gt;&lt;p style="margin: 10px 0px; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;The more you leave the office and still work, the more you must plan ahead to make your work tools mobile. ComputerWorld's&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="color: rgb(254, 78, 0); text-decoration: none; cursor: pointer;" target="_blank" href="http://www.computerworld.com/s/article/9138328/Office_in_a_bag_Basic_musts_for_the_digital_nomad?taxonomyId=15&amp;amp;pageNumber=1"&gt;Office in a Bag&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;lists many of the items some mobile professionals feel are musts for the modern&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="color: rgb(254, 78, 0); text-decoration: none; cursor: pointer;" href="http://www.itworld.com/blog/4750"&gt;digital nomad&lt;/a&gt;.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px 0in; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;What one person feels is important may not be what you feel is important. The goal is to help you work more comfortably when not at your desk. Almost every list like this puts a USB or wireless mouse toward the top of the most important items. You may be perfectly happy with your track pad. If so, don't worry about buying a mobile mouse just to keep up with the digital nomad Jones's.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px 0in; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;I liked the&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="color: rgb(254, 78, 0); text-decoration: none; cursor: pointer;" target="_blank" href="http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b%20/18972-18972-3328062-14438-236267-3434453-3434460-3434462.html"&gt;HP Officejet H470&lt;/a&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;listed. I didn't know about this particular mobile printer, although I knew HP has been making mobile printers for year. But 1200 dpi color printing for around $250 street price is a pretty good deal. It supports all major operating systems: Windows, Mac, Palm, Windows Mobile, and Linux.. Sounds like you could almost hook up your watch to the printer and get pages.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 10px 0px 0in; padding: 0px; font-size: 12px; line-height: 16px;"&gt;&lt;span&gt;&lt;span&gt;Every list like this mentions a couple of portable USB hard drives for your laptop or netbook. If you need extra storage, these are a good idea. If you use them for backup, also backup over the Internet back to your office or a hosted backup service. Digital nomads run the risk of having equipment lost of stolen. When your only backup is in the bag with the laptop, digital nomads get depressed. Plan ahead for your backup and be a happy digital nomad.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;James Gaskin for &lt;img target="_blank" src="http://www.itworld.com/sites/itworld.com/themes/it_world/images/itworld_logo.gif" alt="Network World" /&gt;: &lt;a target="_blank" href="http://www.itworld.com/small-business/79015/the-well-equipped-mobile-professional"&gt;See Article&lt;/a&gt;&lt;/p&gt;</crossTech:Body>
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               <dc:creator>James Gaskin</dc:creator>
               <link>http://goitec.com/article.html?a=The-Well-Equipped-Mobile-Professional</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=The-Well-Equipped-Mobile-Professional/cff33a87-1ba1-4854-937d-86b7dbf8ac8f</guid>
               <pubDate>Tue, 06 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/6/2009</crossTech:date>
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               <title>Is purpose-built hardware the key?</title>
               <description>If you haven't heard by now, Cisco made a mid-week announcement of its plan to acquire Norwegian company Tandberg, a maker of specialized equipment and software for videoconferencing. To put it succinctly, videoconferencing allows a large company to conduct meetings without having to factor in mundane limitations such as physical distance.</description>
               <crossTech:Body>&lt;span style="border-collapse: separate; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-family: 'times new roman'; color: rgb(0, 0, 0);" class="Apple-style-span"&gt;&lt;span style="line-height: 16px; text-align: left; font-family: arial,sans-serif; font-size: 13px;" class="Apple-style-span"&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;If you haven't heard by now, Cisco made a&amp;nbsp;mid-week announcement of its plan to acquire Norwegian company Tandberg, a maker of specialized equipment and software for videoconferencing.&amp;nbsp;To put it succinctly, videoconferencing allows a large company to conduct meetings without having to factor in mundane limitations such as physical distance.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;You can find out more about the deal from&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/techwatch/story/cisco-buys-tandberg-3-billion/2009-10-02"&gt;our report here&lt;/a&gt;.&amp;nbsp;Now, while I have seen Tandberg at various enterprise trade shows and conferences, I confess that I have never seriously considered--nor have I been in a position to appreciate--the convenience that its solutions give to enterprises that require&amp;nbsp;executives to meet on a regular basis.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;The news of the deal got me thinking--not about the $3 billion acquisition price, or the fact that Cisco is now the leader in video conferencing solutions--about&amp;nbsp;how such a niche product could grow a multi-billion dollar company.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;&lt;strong&gt;Purpose-built hardware&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;On one hand, it is not as if the technology behind videoconferencing represents any kind of revolutionary breakthrough.&amp;nbsp;The display screens, video compression, network transmission, and even the technology behind the unidirectional microphones are already in wide-spread use and generally well-understood.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;In fact, a hard-pressed techie could probably have rolled-out a simplistic version of lower-end videoconferencing solutions on a PC using a run-of-the-mill digital camera and Instant Messaging software.&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;So what is it about the devices made by Tandberg that makes it so attractive to the enterprise? It is the&amp;nbsp;idea that purpose-built devices will triumph at&amp;nbsp;large organizations. With more than 500 staffers, the organization has adopted the novel idea of implementing VoIP for all using software clients to run on individual workstations.&amp;nbsp;With a pervasive WLAN already in place, not having to install any phone and Ethernet cabling allowed the organization to rake in substantial savings.&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Unfortunately, the pick-up rate for phone calls proved to be dismal.&amp;nbsp;In many cases, many staffers simply disregarded the VoIP software, or did not even bothering to run it.&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Time to bring back the landlines, perhaps?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;&lt;strong&gt;Cost and convenience are the keys&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Before one subscribes to the idea that non purpose-built devices can result in a failure however, it is prudent to consider the runaway success of Skype.&amp;nbsp;Hardware telephony devices with built-in support for Skype can be found on the market now, though Skype experienced its success as a software client that runs on a Windows PC.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;The company grew exponentially as users flocked to the service, attracted by the savings inherent to VoIP calls - in contrast to the exorbitant rates offered by the various Telcos.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;In the final analysis, I feel that it is really not a question of whether a purpose-built device will succeed or not.&amp;nbsp;Even from the simple illustrations above, it is clear that convenience and cost savings are really the key attributes in the consideration of what will work.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;A videoconferencing solution works because it is more convenient for executives than trying to do a video-chat via IM.&amp;nbsp;Forcing staffers to work with a VoIP soft-client doesn't work because there is no convenience or cost savings; yet Skype works because it allows its users to save money.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;What is your opinion on this topic? I look forward to hearing from you&amp;nbsp;about this.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;/p&gt;&lt;span&gt;&lt;span&gt;&lt;span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/techwatch/story/purpose-built-hardware-key/2009-10-02#ixzz0T81dJ7Rl"&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercecio.com/techwatch/story/purpose-built-hardware-key/2009-10-02" target="_blank"&gt;Paul Mah&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.fiercecio.com/techwatch"&gt;&lt;img border="0" alt="Tech Watch" src="http://www.crosstechmedia.com/CTGImage/Library/Images/CrossTech%20Media/email%20images/techwatch.jpg" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Paul Mah</dc:creator>
               <link>http://goitec.com/article.html?a=Is-purposebuilt-hardware-the-key</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Is-purposebuilt-hardware-the-key/14f3fb08-d481-4a77-9f43-903775241f32</guid>
               <pubDate>Tue, 06 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/6/2009</crossTech:date>
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               <title>Ready to Launch Social Networking into Space?</title>
               <description>Today's announcement  Cureton tabbed as next NASA chief information officer -- Government Computer News signals good news for the agency as Linda Cureton will bring to this position her savvy leadership, sense of humor, participative style, and ability to frame complex issues into everyday analogies that many can identify with. NASA will get a bonus in that Cureton brings another talent to her new position - social networking skills. Cureton is an avid blogger and Facebook user, and as CIO at NASA Goddard she helped create its own version of Facebook:  Spacebook.  Recognizing that the "rocket scientists" at Goddard possess some of the sharpest intellects, have deep information to share, and are curious learners, Cureton led the development and deployment of social media technology.</description>
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               <dc:creator>Adelaide O'Brien</dc:creator>
               <link>http://idc-insights-community.com/posts/3dbed2bb02</link>
               <guid isPermaLink="false">http://idc-insights-community.com/posts/3dbed2bb02/00344582-2d0a-4952-82cc-905a2759b52c</guid>
               <pubDate>Tue, 06 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/6/2009</crossTech:date>
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               <title>Waging War With The Web</title>
               <description>Today's World Wide Web bears little resemblance to the Web of 10 years ago. Almost every aspect of modern enterprises touches the Web in one way or another, thanks to communication and productivity innovations that continue to evolve. But evolving alongside those innovations are Web threats, which have reached confounding levels of sophistication and stealth.</description>
               <crossTech:Body>Today's World Wide Web bears little resemblance to the Web of 10 years ago. Almost every aspect of modern enterprises touches the Web in one way or another, thanks to communication and productivity innovations that continue to evolve. But evolving alongside those innovations are Web threats, which have reached confounding levels of sophistication and stealth.&lt;br /&gt;&lt;br /&gt;"The fundamental shift in Web application vulnerability disclosure began to happen in 2005 and really began to mature in 2006," says Dan Holden, X-Force product manager for IBM Internet Security Systems (&lt;a style="text-decoration: underline; color: rgb(19, 67, 123);" target="blank" href="http://www.iss.net/"&gt;www.iss.net&lt;/a&gt;). "The sheer numbers of vulnerabilities allowed attackers to take a second look and analyze how they were going about spreading their malware and growing their botnets. When you take into account the number of malicious URLs being hosted, the unsecured and universal application that is the Web browser, and then the fact that half of the vulnerabilities disclosed over the last three and a half years are related to Web applications, all of a sudden the Web looks like the Wild West."&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span class="Apple-converted-space"&gt;&lt;/span&gt;&lt;strong&gt;Threat Stampede&lt;/strong&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Today's biggest Web threats, according to Holden, are XSS (cross-site scripting), SQL injection, and PHP file-includes. Further, according to the X-Force 2009 Mid-Year Trend and Risk Report, Firefox vulnerabilities are also on the rise, and ActiveX threats continue to be the most exploited client-side vulnerability. The report also notes that the number of new malicious Web links discovered in the first half of 2009 increased a whopping 508% over the same time period in 2008.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Data at rest is particularly vulnerable to Web attacks, says Mike Logan, president of Axis Technology (&lt;a style="text-decoration: underline; color: rgb(19, 67, 123);" target="blank" href="http://www.axistechnologyllc.com/"&gt;www.axistechnologyllc.com&lt;/a&gt;), because these threats "sniff out" and collect the data. This vulnerability is exacerbated when employees click rogue links they find in emails or on Web sites-including social networking sites such as Facebook-which in turn can open the door to quickly evolving phishing scams and similar malware.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;"Both phishing and malware use a combination of advanced technology and social engineering techniques to steal identities, money, or resources without the user knowing until well after the crime has been committed," says James Brooks, director of product management for Cyveillance (&lt;a style="text-decoration: underline; color: rgb(19, 67, 123);" target="blank" href="http://www.cyveillance.com/"&gt;www.cyveillance.com&lt;/a&gt;). "To make matters worse, both threats have grown exponentially over the past five years, consisting of millions of unique attacks during that period."&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;span class="Apple-converted-space"&gt;&lt;br /&gt;&lt;/span&gt;&lt;strong&gt;Fighting Back&lt;/strong&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Although standard antivirus and firewall technologies continue to be stalwarts in the battle against Web threats, the far-reaching sophistication behind DoS (denial of service) and other attacks now forces many enterprises to go beyond traditional security methods. Because Web threats can now reach almost every point in the enterprise, security must similarly reach beyond just the data center to protect end users and everyone in between. Policies required to deliver that security might not prove popular with employees, but that shouldn't stop management from enforcing them.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;"Organizations must stand strong in the face of the sentiment that security somehow impedes productivity as well as the continued expectations around personal use policies," says Jim Ivers, chief marketing officer for Triumfant (&lt;a style="text-decoration: underline; color: rgb(19, 67, 123);" target="blank" href="http://www.triumfant.com/"&gt;www.triumfant.com&lt;/a&gt;). "The Marines took some heat on their decision to ban Twitter and other social media outlets, but they suddenly looked very sage when Twitter suffered a long DoS attack within days of their announcement-and even smarter now it has been revealed that botnets can be controlled via Twitter."&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Employees might skip around the Web with little or no knowledge that threats lurk behind those jaunts, spurring the need for managers to raise enterprise-wide awareness. Matt Watchinski, senior director of Sourcefire's Vulnerability Research Team (&lt;a style="text-decoration: underline; color: rgb(19, 67, 123);" target="blank" href="http://www.sourcefire.com/"&gt;www.sourcefire.com&lt;/a&gt;), says that although plenty of people think nothing bad will happen on the Web, it's still imperative that organizations educate their employees on the dangers of Web-related threats.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Watchinski also recommends that patch management systems are updated not only with Microsoft Windows updates, but also with client packages. "I've seen a lot of organizations stop at the point that all their Windows systems are actually getting updates on Patch Tuesday, which just isn't enough these days. You'll need to make sure that things like Adobe Reader, Firefox, Flash, etc., are getting updated, also. Additionally, if your organization can support this type of environment, don't let people run whatever application they want. Cut it down to a list of approved applications that can be updated and maintained over time," he advises.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Holden adds that other Web-targeted tools, such as Web filtering and Web application testing (especially during the development process), are a must to prevent problems. Similarly useful, he says, is an intrusion prevention technology that can detect and even prevent Web browser and Web application threats in a nonreactive manner.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;A newer aspect of the Web can actually be a benefit for enterprises seeking additional refuge from Web threats. Christopher Ciabarra, president of Network Intercept (&lt;a style="text-decoration: underline; color: rgb(19, 67, 123);" target="blank" href="http://www.networkintercept.com/"&gt;www.networkintercept.com&lt;/a&gt;), explains that an access-controlled cloud environment could help to safeguard organizations from major Web-based attacks, including DoS.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;"It would give your organization multiple access points to enter the cloud around the world, which would make it pretty hard to be under a DoS attack, as each entry point would have to go down to be an effective DoS attack," Ciabarra says. "With access control plugged in, each user would be accountable for their actions and could be disconnected at will if they try to perform an attack, safeguarding all enterprise assets from attacks."&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span class="Apple-converted-space"&gt;&lt;/span&gt;&lt;strong&gt;No Longer Business As Usual&lt;/strong&gt;&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;According to Ivers, although the use of the term "Web 2.0" is overdone, it remains crucial for organizations to recognize that the fight against Web threats is quite unlike the fights of years past. Innovation must be applied to both strategy and technology implementation to battle continually evolving threats that attack enterprises in perpetually different ways.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;"Any organization that uses a business-as-usual approach to IT security is simply fighting a different battle than is being waged by the other side," Ivers says. "Cyber criminals are certainly not attacking in a business-as-usual mode."&lt;br /&gt;&lt;br /&gt;&lt;em&gt;&lt;a href="http://www.processor.com/editorial/article.asp?Article=articles/p3124/20p24/20p24/20p24.asp&amp;amp;GUID=4836924B2B3441D9870941A464214F00" target="_blank"&gt;Article&lt;/a&gt; by Christian Perry for&lt;/em&gt;&amp;nbsp;&lt;a target="_blank" href="http://www.processor.com/"&gt;&lt;img border="0" alt="Processor.com" src="http://www.crosstechmedia.com/CTGImage/Library/Images/CrossTech%20Media/email%20images/Processor.gif" /&gt;&lt;/a&gt;.</crossTech:Body>
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               <dc:creator>Christian Perry</dc:creator>
               <link>http://goitec.com/article.html?a=Waging-War-With-The-Web</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Waging-War-With-The-Web/d6ef327c-cc95-4c8e-87c8-e6d2cac2491d</guid>
               <pubDate>Tue, 06 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/6/2009</crossTech:date>
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               <title>IT outsourcing in flux</title>
               <description>IT outsourcing is not going away anytime soon, but the market is in the midst of some big changes as we report this week. New analysis by Gartner, a leading information technology research and advisory company, says we are at the start of a dramatic upheaval in the business process outsourcing industry that could lead to the demise of one of every four firms during the next three years.</description>
               <crossTech:Body>&lt;span style="border-collapse: separate; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-family: 'times new roman'; color: rgb(0, 0, 0);" class="Apple-style-span"&gt;&lt;span style="line-height: 16px; text-align: left; font-family: arial,sans-serif; font-size: 13px;" class="Apple-style-span"&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;IT outsourcing is not going away anytime soon, but the market is in the midst of some&amp;nbsp;big changes as we report this week. New analysis by Gartner, a leading information technology research and advisory company, says we are at the start of a dramatic upheaval in the business process outsourcing industry that could lead to the demise of one of every four firms during the next three years.&lt;br /&gt;&lt;br /&gt;Some firms will be bought out, there will merge and some will go out of business. Such activity is normal, but Gartner predicts the pace will be rapid and the change dramatic. This is quite a startling prediction, and if true, it means this will not only affect the outsourcers themselves, but the businesses they serve.&lt;br /&gt;&lt;br /&gt;The report comes just as Dell has announced a takeover of Perot Systems and the surprise move by&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.informationweek.com/blog/main/archives/2009/10/shakeout_for_to.html;jsessionid=1ZL5AIR4DLB5TQE1GHPSKHWATMY32JVN"&gt;Xerox to buy up ACS for $5.8 billion.&lt;/a&gt;&amp;nbsp;The reconfiguration of the outsourcing industry appears to be a product of the global financial crisis. Some firms were closely linked to the financial sector, and when the collapse occurred, their business and profits went into the tank.&lt;br /&gt;&lt;br /&gt;Others made bad business decisions, entering into unprofitable contracts to remain competitive, and then did not build their business to cover the costs.&lt;br /&gt;&lt;br /&gt;"As providers are exposed to the economic crisis, loss making contracts, and an inability to adapt to standardized delivery models, many will struggle to survive in their current form," said Robert H. Brown, research vice president at Gartner.&lt;br /&gt;&lt;br /&gt;The Gartner report offers a warning sign to CIOs and business executives. It means businesses looking to enter into outsourcing contracts need to carefully evaluate the vendor, and look for warning signs of possible trouble, in order to mitigate the risk.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;This means that IT executives need to ask outsourcing firms for information on their current contracts and new business activity and profitability, and press for the data even if they are reluctant.&amp;nbsp;A lack of transparency is not a good sign,&amp;nbsp;and not an approach that you want in an important business relationship. If a vendor is heavily leveraged, its future may be shaky, and it may not be able to make the investments needed to fulfill contracts.&lt;span class="Apple-converted-space"&gt;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Gartner suggests that businesses entering into contracts with outsourcers should build in exit strategies and develop contingencies for contract termination, especially before signing the deal.&lt;br /&gt;&lt;br /&gt;These are crucial issues. Entering into a BPO deal means a company is entrusting the outsourcing firm with crucial business functions such as running the IT shop for an entire department, such as finance or human resources. A vendor going out of business, facing financial problems or merging can have a big impact and be very disruptive to a business.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;span&gt;&lt;span&gt;Gartner's warnings and advice are sound. Carefully screening potential vendors, building exit strategies into contracts and developing contingencies for contract termination before signing the deal are all wise moves that should be followed, especially in these uncertain times.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="margin: 0px 0px 5px; padding: 0px;"&gt;&lt;/p&gt;&lt;span&gt;&lt;span&gt;&lt;span&gt;&lt;a style="text-decoration: none; color: rgb(42, 51, 132);" href="http://www.fiercecio.com/story/it-outsourcing-flux/2009-10-04#ixzz0T82lagTF"&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercecio.com/story/it-outsourcing-flux/2009-10-04" target="_blank"&gt;Judi Hasson&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.fiercecio.com/"&gt;&lt;img border="0" alt="Tech Watch" src="http://www.fiercecio.com/images/fiercecio.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Judi Hasson</dc:creator>
               <link>http://goitec.com/article.html?a=IT-outsourcing-in-flux</link>
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               <pubDate>Tue, 06 Oct 2009 04:00:00 GMT</pubDate>
               <crossTech:date>10/6/2009</crossTech:date>
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