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          <title>ITEC Connect Newsletter</title>
          <link>http://goitec.com/connect/</link>
          <description>ITEC Connect – your ongoing source for thought leadership and commentary from some of the leading analysts and columnists in technology – comes to you today with a fresh look. ITEC is all about educating you and the community, year round.</description>
          <copyright>2/10/2012 2:26:13 PM</copyright>
          <pubDate>Fri, 10 Feb 2012 19:26:13 GMT</pubDate>
          
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               <title>Gmail is ready for enterprise IT spotlight, Gartner says</title>
               <description>&lt;p&gt;Google Inc.'s Gmail is officially a "mainstream cloud e-mail" service on parwith &lt;a href="http://www.itworldcanada.com/tag/microsoft-exchange-online"&gt;Microsoft Exchange Online&lt;/a&gt;, according to a Gartner Research Inc report.&lt;/p&gt;&lt;p&gt;The research firm said that Google's enterprise Gmail service has amassedmore than 5,000 contracts with businesses and holds nearly half the market forenterprise cloud &lt;a href="http://www.itworldcanada.com/tag/e-mail"&gt;e-mail&lt;/a&gt;deployments. That cloud-based e-mail market, Gartner said, will account for 20per cent of the overall enterprise e-mail deployments by the end of 2016 and 55per cent of all deployments by year-end 2020. &lt;/p&gt;</description>
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               <dc:creator>Rafael Ruffolo, IT World Canada</dc:creator>
               <link>http://goitec.com/connect/24314e63-86be-4538-a789-8525236ace84</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>Facebook chooses DIY Servers over Dell, HP Options</title>
               <description>Facebook engineers revealed an interesting tidbit of information at theDell-Samsung Chief Information Officer Forum in Half Moon Bay, California, lastmonth. When the social networking giant recently decided to build two new datacenters, it couldn't find the exact servers it wanted from Dell orHewlett-Packard, so the company's engineers decided to design their own.&amp;nbsp;Some argue that Dell, HP, and other companies selling generic off-the-shelfservers are losing billions in sales because Internet companies like Facebookare switching to do-it-yourself servers.</description>
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               <dc:creator>Emil Protalinski, ZDNet</dc:creator>
               <link>http://goitec.com/connect/39b6d375-a580-4998-8819-b8e25528c984</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>BladeSystems Insight Brings Together IT Leaders for Networking and Team Learning</title>
               <description>You're invited - The Pulse Network (TPN) is proud to announce a new and improved BladeSystems Insight Summitfeaturing a new model for executive education and networking.&amp;nbsp; Coming toBoston on November 15-16, the program now includes a broader focus on thecritical issues facing CIO's and IT leaders such as unified communications,green technology and cloud computing, a collaborative learning environment forexchanging ideas and sharing best practices, and new peer generated pricing (paywhat you want).&amp;nbsp; Contact TPN to learn more about this unique, byinvitation-only executive event.</description>
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               <link>http://goitec.com/connect/4ebb8bbb-3c76-4d51-ae70-c02ead042cd2</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>Saavy Security Spending </title>
               <description>&lt;p&gt;As companies in all sectors begin to size up their IT budgets for the comingyear, security-related spending promises to attract even more attention thanusual thanks to the growing trend of high-profile security breaches.&amp;nbsp; Andin a tight economy,&lt;/p&gt;&lt;p&gt;the answer for budget-weary data center managers isn't to spend more; rather,they&lt;/p&gt;&lt;p&gt;need to spend wisely.&amp;nbsp; This feature from Processor.com includes somegreat tips for stretching your security budget further and saving money by usinga proactive approach to security management.&lt;/p&gt;</description>
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               <dc:creator>Processor.com</dc:creator>
               <link>http://goitec.com/connect/d28a9e65-4442-4e28-bdad-c6ea59981772</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>Securing Education Networks - a special ThreatPost Webinar </title>
               <description>Join Paul Roberts, Threatpost editor, and a panel of experts as they discusssecurity regulations, concerns and challenges within the Education market.&amp;nbsp;Along with Paul, Steve Mazzola of Belmont Public Schools, David Escalante ofBoston College and Josh Corman of the 451 Group provide hands-on insight intothis market.</description>
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               <dc:creator> The Kaspersky Lab Security New Service</dc:creator>
               <link>http://goitec.com/connect/92ff0899-caa8-4a0c-a158-fa389801e038</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>9/11: Top Lessons Learned for Disaster Recovery</title>
               <description>&lt;p&gt;In the decade since the September 11, 2001 terrorist attacks, physicalsecurity, human contingency planning and an evolution in technologicalcapabilities have improved the odds that business can carry on during -- andafter -- a disaster.&amp;nbsp; While some rules were imposed by the federalgovernment, corporations have in general been doubling down on their owndisaster recovery capabilities.&amp;nbsp; Internal cloud architectures, orvirtualization, as well as the ability to run multiple live data centers withactive failover, have decreased the time between system failures and datarecovery points.&amp;nbsp; But perhaps the single biggest change to emerge in thepost-9/11 world -- prompted in part by later natural disasters such as HurricaneKatrina -- has been a new focus on keeping workers working when corporatesystems go down.&lt;/p&gt;</description>
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               <dc:creator>Lucas Mearian, PCWorld</dc:creator>
               <link>http://goitec.com/connect/1bb57f26-e468-4f11-acc1-d197c627fd80</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>VIDEO: Incorporating Social into you CRM</title>
               <description>What does social media have to do with customer relationship management systems? This Inbound Marketing Summit panel discussion with Brent Leary, Owner of CRM Essentials, Jon Ferrara, Founder and CEO of Nimble, Larry Augustin, CEO of SugarCRM, Inc and Kevin Egan from Salesforce.com on how to improve your CRM with social media andother innovations to get the most out of your leads and customers.</description>
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               <link>http://goitec.com/connect/14734583-6da6-4000-94be-a8be8dc9e4af</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>ITEC This Week: Cloud Computing within Small Businesses</title>
               <description>Bill Sell interviews Jeff Kaplan ofTHINKstrategies about cloud computing within small businesses.  Theworld is moving to cloud because there has been a change in attitude,that begun with the larger enterprises, but has been adopted by smallerbusinesses.  There are now thousands of apps that people can use asopposed to having actual software.  Jeff Kaplan touches on how certainbusiness are using these cloud technologies and apps to benefit theircompany.  Jeff also talks about data residency option, which wasannounced at Dreamforce last week, and how it could change softwareencryption.  The cloud is here to stay, so business need to learn tointegrate them into their businesses.            </description>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>VIDEO: Innovating in a Shaky Economy, Add Services</title>
               <description>Most business leaders know that adding on a service to your product typically results with in the customer not wanting the said service.&amp;nbsp; Customers know why they like your product and how they like to use it.&amp;nbsp; But in a rough economy, where every dollar counts, customers have to re-evaluate the ways they engage in all aspects of their life.&lt;br /&gt;&lt;br /&gt;Adding services does not mean change your business model, it means supplementing your revenue with incremental dollars to expand your portfolio.&amp;nbsp; Services are a low risk, high reward scenario because it will help your company get through the gruff economy whether it creates a new product line or cash flow, neither of which hurt your bottom line.</description>
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               <link>http://goitec.com/connect/276fb6a7-bfc4-4019-9274-189ca6c9d6a2</link>
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               <pubDate>Tue, 20 Sep 2011 04:00:00 GMT</pubDate>
               <crossTech:date>9/20/2011</crossTech:date>
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               <title>The 7 deadly sins of software development</title>
               <description>&lt;p&gt;Recognize the worst traits of programmers everywhere and save yourself from developer hell&lt;/p&gt;&lt;p&gt;Being a good developer takes a lifetime of training and practice. But without proper discipline, even the best programmers risk falling prey to their worse natures. Some bad habits are so insidious that they crop up again and again, even among the most experienced developers. I speak of nothing less than the seven deadly sins of software development. Read on to hear how lust, gluttony, greed, sloth, wrath, envy, and pride may be undermining your latest programming project as we speak.&lt;/p&gt;</description>
               <crossTech:Body>&lt;p&gt;Recognize the worst traits of programmers everywhere and save yourself from developer hell&lt;/p&gt;&lt;p&gt;Being a good developer takes a lifetime of training and practice. But without proper discipline, even the best programmers risk falling prey to their worse natures. Some bad habits are so insidious that they crop up again and again, even among the most experienced developers. I speak of nothing less than the seven deadly sins of software development. Read on to hear how lust, gluttony, greed, sloth, wrath, envy, and pride may be undermining your latest programming project as we speak.&lt;br /&gt;&lt;br /&gt;First deadly sin of software development: Lust (overengineering)&lt;br /&gt;&lt;br /&gt;Modern programming languages tend to add features as they mature. They pile on layer after layer of abstraction, with new keywords and structures designed to aid code readability and reusability -- provided you take the time to learn how to use them properly.&lt;br /&gt;&lt;br /&gt;At the same time, the discipline of programming has changed over the years. Today you have giant tomes of design patterns to pore over, and every few months someone comes up with a new development methodology that they swear will transform you into a god among programmers.&lt;br /&gt;&lt;br /&gt;But what looks good on paper doesn't always work in practice, and just because you can do something doesn't mean you should. As programming guru Joel Spolsky puts it, "&lt;a href="http://www.joelonsoftware.com/items/2009/09/23.html"&gt;Shipping is a feature&lt;/a&gt;. A really important feature. Your product must have it." Programmers who fetishize their tools inevitably lose sight of this, and even the seemingly simplest of projects can end up mired in development hell. Resist your baser impulses and stick to what works.&lt;br /&gt;&lt;br /&gt;Second deadly sin of software development: Gluttony (failing to refactor)&lt;br /&gt;&lt;br /&gt;Nothing is more gratifying than shipping software. Once you have a working product out in the wild, the temptation is strong to begin planning the next iteration. What new features should it have? What didn't we have time to implement the first go-round?&lt;br /&gt;It's easy to forget that code seldom leaves the door in perfect shape. Then, as features accumulate with successive rounds of development, programmers tend to compound mistakes of the past, resulting in a bloated, fragile code base that's too tangled to maintain effectively.&lt;br /&gt;&lt;br /&gt;Instead of gobbling up plate after plate of new features, restrain yourself. Evaluate your existing code for quality and maintainability. Make code refactoring a line item on your budget for each new round of development. Clients may see only the new features in each release, but over the long term, they'll thank you for keeping off the fat.&lt;br /&gt;&lt;br /&gt;Third deadly sin of software development: Greed (competing across teams)&lt;br /&gt;&lt;br /&gt;The excessive desire for wealth and power -- how else to explain the motives of programmers who compete with their own coworkers? It starts when other teams are left off email lists, then proceeds to closed-door meetings. Next thing you know, one team has written a library that reimplements more than half of the functionality already coded by another team.&lt;br /&gt;&lt;br /&gt;Programming teams seldom reinvent the wheel out of malice, but lacking clearly defined objectives, they can easily latch onto responsibilities much broader than are strictly necessary. The result is a redundant, unmanageable code base, to say nothing of the budget lost to duplicated efforts. One of the top priorities of managing a development project should be to make sure each hand knows what the other is doing, and that all the teams are working toward a common goal. Share and share alike should be your motto.&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.infoworld.com/d/developer-world/the-7-deadly-sins-software-development-872" target="_blank"&gt;Article&lt;/a&gt; by &lt;em&gt;Neil McAllister&lt;/em&gt; for &lt;a href="http://www.infoworld.com/" class="ApplyClass" target="_blank"&gt;&lt;img style="border: 0px solid;" alt="Processor.com" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/InfoWorld-fw-120.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Neil McAllister, InfoWorld.com</dc:creator>
               <link>http://goitec.com/connect/3d78ae5d-1992-4f26-8262-7efbb16ae2a7</link>
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               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>iPad data dilemma: Where cloud storage can help</title>
               <description>&lt;p&gt;Tablets and cloud storage seem like a marriage made in heaven, but it takes third-party apps to bring them together&lt;/p&gt;&lt;p&gt;Tablet computing is a decade-old technology, but one that lay buried since users rejected &lt;a href="http://www.infoworld.com/d/windows/windows-7-touch-dead-arrival-914"&gt;Microsoft's "heavy OS" approach&lt;/a&gt; a while back. A year ago, Apple's &lt;a href="http://www.infoworld.com/t/ipad"&gt;iPad&lt;/a&gt; resurrected the tablet computing concept, delivering a lightweight sheet of computational glass with a pleasant, responsive user interface and a blizzard of applications. &lt;a href="http://www.infoworld.com/d/mobilize/survey-corporate-ipad-adoption-jumps-driven-businesses-themselves-205"&gt;Users love it&lt;/a&gt;, and now a barrage of wannabe tablets are flooding the marketplace. All do reasonably well at the four applications users access most: Web, email, books, and media. And the half million or so apps in the collective app stores of Apple, Android, and BlackBerry would seem to fill every conceivable mobile need.&lt;br /&gt;&lt;br /&gt;But users, particularly business users, want more...&lt;/p&gt;</description>
               <crossTech:Body>&lt;p&gt;Tablets and cloud storage seem like a marriage made in heaven, but it takes third-party apps to bring them together&lt;/p&gt;&lt;p&gt;Tablet computing is a decade-old technology, but one that lay buried since users rejected &lt;a href="http://www.infoworld.com/d/windows/windows-7-touch-dead-arrival-914"&gt;Microsoft's "heavy OS" approach&lt;/a&gt; a while back. A year ago, Apple's &lt;a href="http://www.infoworld.com/t/ipad"&gt;iPad&lt;/a&gt; resurrected the tablet computing concept, delivering a lightweight sheet of computational glass with a pleasant, responsive user interface and a blizzard of applications. &lt;a href="http://www.infoworld.com/d/mobilize/survey-corporate-ipad-adoption-jumps-driven-businesses-themselves-205"&gt;Users love it&lt;/a&gt;, and now a barrage of wannabe tablets are flooding the marketplace. All do reasonably well at the four applications users access most: Web, email, books, and media. And the half million or so apps in the collective app stores of Apple, Android, and BlackBerry would seem to fill every conceivable mobile need.&lt;br /&gt;&lt;br /&gt;But users, particularly business users, want more. They want to throw away their laptop computers, or at least drag them out less often. InfoWorld.com's Galen Gruman has proclaimed that these devices will become &lt;a href="http://www.infoworld.com/d/mobilize/where-mobile-technology-heading-2011-2020-402"&gt;the main computing device for most workers&lt;/a&gt;, and recently one mobile device management company declared the &lt;a href="http://www.networkworld.com/newsletters/wireless/2011/020711wireless2.html"&gt;laptop is dead&lt;/a&gt;, based on the meteoric increase in tablet offerings. The statement may be premature, given that Google's &lt;a href="http://www.infoworld.com/d/mobilize/google-previews-honeycomb-features-834"&gt;Android 3.0 ("Honeycomb") OS&lt;/a&gt; has yet to appear commercially, and planned tablets from the likes of &lt;a href="http://www.infoworld.com/d/mobilize/hp-touchpad-and-pre-new-products-not-new-ideas-960"&gt;Hewlett-Packard&lt;/a&gt; and &lt;a href="http://www.infoworld.com/d/mobilize/the-two-faces-the-rim-playbook-023"&gt;RIM&lt;/a&gt; depend on proprietary, unproven operating systems. Still, it's clear that huddled users are yearning to be laptop-free.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.infoworld.com/d/cloud-computing/selecting-the-right-cloud-step-step-guide-692?idglg=ifwsite_editinline&amp;amp;source=ifwelg_08FE-tablet-cloud"&gt;&lt;/a&gt;Unfortunately, a laptop is still de rigueur if you want to do anything that involves moving files around. That's because file management remains a serious soft spot in today's tablet products. Syncing files between a user's desktop and a tablet's file system can be a tedious exercise. It's worse when the tablet lacks even the idea of a file system, which is the case with the iPad (which instead treats files as a component of each application's work space). The default way on the iPad for moving files in and out is a Rube Goldberg nightmare, involving iTunes, cables, and many, many clicks -- or routing everything as email attachments.&lt;br /&gt;&lt;br /&gt;By contrast, Android apps can share files with each other; the OS gives apps the ability to traverse the entire underlying device file system, although its default behavior is to keep files private. This approach is much more amenable to cloud storage interaction.&lt;br /&gt;&lt;br /&gt;Unless you think outside the box and tap into the cloud -- stash your files in cloud storage, from which you pluck them to work and to which you push them when done. Then everything syncs everywhere, so your changes are immediately reflected on your tablet, your desktop, and your boss's desktop.&lt;/p&gt;&lt;p&gt;&lt;a href="http://infoworld.com/d/mobilize/the-ipad-data-dilemma-where-cloud-storage-can-help-834" target="_blank"&gt;Article&lt;/a&gt; by &lt;em&gt;Mel Beckman&lt;/em&gt; for &lt;a href="http://www.infoworld.com/" class="ApplyClass" target="_blank"&gt;&lt;img style="border: 0px solid;" alt="Processor.com" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/InfoWorld-fw-120.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Mel Beckman, InfoWorld.com</dc:creator>
               <link>http://goitec.com/connect/af8f8a46-67c2-4222-b984-5c89838379d5</link>
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               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>Inside Data Center Preparedness </title>
               <description>&lt;p&gt;Planning &amp;amp; Testing Remain Critical Components To Weathering Disasters &lt;/p&gt;&lt;p&gt;&lt;strong&gt;Key Points &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;Disasters can strike at any time, so it's essential to implement a thorough disaster recovery plan that ensures your systems and data will be available in emergency situations. &lt;/li&gt;    &lt;li&gt;Preparation, communication, and expectations should all be part of the process when developing preparation plans. &lt;/li&gt;    &lt;li&gt;No disaster recovery plan is complete without regular testing that ensures the plan will be accurate and effective when it's finally put into action.&lt;/li&gt;&lt;/ul&gt;﻿Settling into a comfort zone is all too easy when systems are running without interruption for weeks, months, or even years. But when disaster strikes, that zone will be obliterated in seconds, leaving data center managers scrambling to restore systems and order. Although it's easy to believe disaster will never strike your environment, recent data shows disaster scenarios reach data centers far too often. </description>
               <crossTech:Body>&lt;p&gt;Planning &amp;amp; Testing Remain Critical Components To Weathering Disasters &lt;/p&gt;&lt;p&gt;&lt;strong&gt;Key Points &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;Disasters can strike at any time, so it's essential to implement a thorough disaster recovery plan that ensures your systems and data will be available in emergency situations. &lt;/li&gt;    &lt;li&gt;Preparation, communication, and expectations should all be part of the process when developing preparation plans. &lt;/li&gt;    &lt;li&gt;No disaster recovery plan is complete without regular testing that ensures the plan will be accurate and effective when it's finally put into action.&lt;/li&gt;&lt;/ul&gt;﻿Settling into a comfort zone is all too easy when systems are running without interruption for weeks, months, or even years. But when disaster strikes, that zone will be obliterated in seconds, leaving data center managers scrambling to restore systems and order. Although it's easy to believe disaster will never strike your environment, recent data shows disaster scenarios reach data centers far too often. &lt;br /&gt;&lt;br /&gt;In Quantum's 2010 IT Manager Survey, 21% of the 300 North American IT professionals surveyed indicated that their organization experienced a natural disaster in the past 12 months. Even more of these professionals experienced other major incidents, such as virus attacks, operating system failures, hardware corruption, and accidental deletion of files. The survey also revealed that it took organizations an average of 10.5 hours to resume normal operations after a data-related disaster. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Know Your Needs &lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;Disasters make no exceptions for data centers with an otherwise spotless uptime history. As such, it's critical for data centers of every size to ensure that they can recover quickly in the event of a power-zapping emergency. According to Steve Peterson, director of information technology for Weaver (&lt;a href="http://www.weaverllp.com/"&gt;www.weaverllp.com&lt;/a&gt;), this means that data centers should have emergency power, emergency lights, and a tested plan to gain access to the data center during an emergency. &lt;br /&gt;&lt;br /&gt;"Managers need to make sure that all pertinent IT systems documentation and their disaster recovery plan are also available from a secure location that isn't housed in their data center," Peterson says. "Accessing their DR plan during a disaster will be crucial, and they should not count on any resources in their data center. [Managers] shouldn't forget environmental cooling in their DR plan. If they only have the capability to power their server infrastructure, they will quickly find their system brought down by heat." &lt;br /&gt;&lt;br /&gt;Increasingly, data centers are moving toward performing an analysis that can help them determine the best method for protecting their data and environments in the event of a disaster. For example, Nir Ilani, product marketing director at Radware (&lt;a href="http://www.radware.com/"&gt;www.radware.com&lt;/a&gt;), explains that a business impact analysis, or BIA, can help organizations understand how much data can be lost in a disaster situation, how long it will take to recover services, and the potential reputation and monetary impact on the business. &lt;br /&gt;&lt;br /&gt;Mike Meikle, CEO of the Hawkthorne Group, adds that several basic concepts should be at the forefront when considering data center preparedness, including preparation, communication, and expectations. Preparation, or due diligence, he says, reflects the risk profile of the data center (location, type of business, and facility), mission-critical systems, vendors, backups, warm site, and similar factors. &lt;br /&gt;&lt;br /&gt;"How are we going to communicate with the critical staff when a disaster occurs and throughout the event until it is resolved?" Meikle says. "Also, once an event has occurred, how will we communicate with the business and vendors that rely on our services? Communication then ties into expectations. What is our recovery time objective? Has this been communicated to the organization, does it meet their needs, and have they signed off on recovery time? Do our partners and vendors know what we expect of them regarding the reconstitution of operations after a disaster?" &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Getting All On Board&lt;/strong&gt; &lt;br /&gt;&lt;br /&gt;The biggest issue facing data center preparedness efforts, according to Meikle, is getting the organization to buy into those efforts. Despite the potential for major downtime caused by disasters, many organizations fail to consider disaster recovery or business continuity planning as mission-critical strategies due to the nature of the planning, he says. &lt;br /&gt;&lt;br /&gt;"It may never be used and can be a costly exercise, so packaging disaster recovery and business continuity planning as a 'risk mitigation' exercise that could protect an organization's profitability is a good strategy," Meikle says. "When you tie disaster recovery planning to the protection of profit and risk mitigation, it speaks management's language." &lt;br /&gt;&lt;br /&gt;Another big pain point is the lack of consistent testing of disaster recovery plans. Meikle says that after a disaster recovery document has been drafted, approved, and tested, it often is placed on a shelf to collect dust for years, in turn falling out of date. When a disaster knocks at the door, that plan ultimately is too full of inaccuracies to be effective. Although testing a disaster recovery plan can be time-consuming, expensive, and difficult, it should nonetheless occur yearly to ensure the plan is viable when disaster strikes, he advises. &lt;br /&gt;&lt;br /&gt;"[Testing] is important, because the last thing that any IT organization wants to do is to go through a potentially complex process for the first time during a critical event," says Steve Whitner, product marketing manager for Quantum (&lt;a href="http://www.quantum.com/"&gt;www.quantum.com&lt;/a&gt;). "Best practices call for a regular plan to test systems for recovering backup data locally and remotely, making sure that all of the issues are planned for--knowing which hardware is available, which operators have access, etc. Regular confidence restores are a very important element of every organization's planning process, but it's one that is often neglected." (For more information on testing your backups, see "Test Your Backups" on page 15.) &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Disaster's Many Faces &lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;An earthquake or terrorist attack might represent a classic representation of a disaster, but Meikle notes that these aren't the only events that can render a data center inoperable. For example, a disaster could be something as seemingly mundane as a sprinkler system activating and flooding the data center or a critical transformer failing on the electrical grid and severing power to the data center for days. &lt;br /&gt;&lt;br /&gt;"In a business environment where competition is global and partners can range across multiple continents and time zones, it is more critical than ever to prepare for disaster recovery," he says. "With monetary losses quickly rising as customers cannot access your products and services, accurate and tested disaster recovery plans are a key linchpin in corporate risk mitigation."&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.processor.com/editorial/article.asp?article=articles/P3303/20p03/20p03.asp&amp;amp;guid=" target="_blank"&gt;Article&lt;/a&gt; by &lt;em&gt;Christian Perry&lt;/em&gt; for &lt;a href="http://www.processor.com/" class="ApplyClass" target="_blank"&gt;&lt;img style="border: 0px solid;" alt="Processor.com" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/Processor-Logo-HiRes.jpg" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Christian Perry, Processor.com</dc:creator>
               <link>http://goitec.com/connect/80a70dc0-7919-4e49-bf4e-1894f777f1b2</link>
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               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>Identifying Weak Points In A Disaster Recovery Plan </title>
               <description>&lt;p&gt;An Outside Perspective, Testing &amp;amp; Regular Maintenance Are Key &lt;br /&gt;&lt;br /&gt;﻿&lt;strong&gt;Key Points &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;When creating a disaster recovery plan for a data center, it's critical to involve an outsider with a fresh perspective. &lt;/li&gt;    &lt;li&gt;Testing your disaster recovery plan will point out weaknesses in your preparedness and help to familiarize your employees with what to do in an emergency situation. &lt;/li&gt;    &lt;li&gt;Because business needs and technology change so rapidly, you need to update your plan at least once a quarter. &lt;/li&gt;&lt;/ul&gt;If your data center hasn't experienced a disaster yet, chances are, it will someday. For businesses, having a good disaster recovery plan can mean the difference between surviving those events and shutting down for good. </description>
               <crossTech:Body>&lt;p&gt;An Outside Perspective, Testing &amp;amp; Regular Maintenance Are Key &lt;br /&gt;&lt;br /&gt;﻿&lt;strong&gt;Key Points &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;When creating a disaster recovery plan for a data center, it's critical to involve an outsider with a fresh perspective. &lt;/li&gt;    &lt;li&gt;Testing your disaster recovery plan will point out weaknesses in your preparedness and help to familiarize your employees with what to do in an emergency situation. &lt;/li&gt;    &lt;li&gt;Because business needs and technology change so rapidly, you need to update your plan at least once a quarter. &lt;/li&gt;&lt;/ul&gt;If your data center hasn't experienced a disaster yet, chances are, it will someday. For businesses, having a good disaster recovery plan can mean the difference between surviving those events and shutting down for good. &lt;br /&gt;&lt;br /&gt;According to the Centre for Research on the Epidemiology of Disasters, the world averaged 392 major disasters causing $102.6 billion in damage per year between 2000 and 2008. In addition, many minor disasters-a snowstorm, a fire, a broken water main-damage business-critical servers and result in costly downtime. &lt;br /&gt;&lt;br /&gt;Recognizing the inevitability of these events, a growing number of organizations are turning their attention to disaster preparedness. In fact, a 2010 Forrester survey found that upgrading their disaster recovery and business continuity capabilities was the top technology priority for small businesses and No. 2 for enterprises. In addition, the same study found that 32% of enterprises and 36% of small businesses planned to increase their disaster recovery budgets by at least 5%. &lt;br /&gt;&lt;br /&gt;For businesses, the key to surviving a disaster is having a disaster recovery plan. But not just any plan will do. Philip Jan Rothstein, FBCI, president of the Rothstein Associates management consulting firm, points out, "It's got to be a meaningful plan--one you would bet your life on." &lt;br /&gt;&lt;br /&gt;For data centers, a meaningful plan identifies potential weak points in the systems and finds ways to overcome them before a disaster happens. To help identify those weak points, experts recommend three key tips: getting an outside perspective, testing the plan frequently, and updating the plan regularly. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;The Value Of An Outside Perspective &lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;Rothstein illustrates the value of an outsider's perspective with a story about a time he visited a data center. The facility manager proudly pointed out the technology in the facility, but didn't see that paper and boxes had grown into towering stacks, sometimes precariously close to combustion sources. Junk clogged narrow aisles, and egress was blocked in some places. &lt;br /&gt;&lt;br /&gt;When you're too close to the day-to-day operations of a facility, you don't notice the potential problems. An experienced outsider, whether it's a consultant, a vendor, or someone from your insurance company, can help you identify potential problems that you may have overlooked. &lt;br /&gt;&lt;br /&gt;Just as important, experts can help you prioritize your disaster recovery needs. "Generally most businesses have a problem prioritizing what has to be up within what timeframes. Everybody thinks it's essential to have everything up instantaneously," notes Paul Chisholm, chairman and CEO of mindSHIFT Technologies (&lt;a href="http://www.mindshift.com/"&gt;www.mindshift.com&lt;/a&gt;). &lt;br /&gt;&lt;br /&gt;An expert can help you make a list of what systems are currently operating in your data center and set recovery time objectives. Then, you can select technology and create procedures to meet those objectives. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Testing, Testing, Testing &lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;Experts agree that testing your disaster recovery plan is the best way to determine potential weak points. Rothstein tells his clients, "If you're not going to exercise, don't waste your time developing a plan." In fact, he believes, "An unexercised contingency plan is often worse than no plan at all." &lt;br /&gt;&lt;br /&gt;Matt Urmston, senior product manager at StorageCraft (&lt;a href="http://www.storagecraft.com/"&gt;www.storagecraft.com&lt;/a&gt;), adds, "The big mistake a lot of companies make from a backup and restore standpoint is that they don't test their restores. They just assume that since the backup software is running and not reporting any errors, that when it comes time to do a restore that they're going to be able to do that without issue." &lt;br /&gt;&lt;br /&gt;Those assumptions can lead to big problems. For example, Urmston explains that many companies use tape backups. Unfortunately, tape degrades over time, much like the old audio cassette or videotapes from decades past. In most cases, he says, "30% of your tapes are not going to be usable." When a disaster happens and companies try to restore from those tapes, they find that the process takes much longer than they had anticipated and some of their data may not be recoverable at all. &lt;br /&gt;&lt;br /&gt;Experts say data centers should practice their disaster recovery plans frequently-quarterly or more-to make sure that their technology works, that their people know what to do, and that they don't have any unaddressed weak points. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Keep It Up-To-Date &lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;Data centers should also revise their plans at least once a quarter, and preferably more often. Business needs change rapidly, and "What may be a top priority one day may be off the list the next," Rothstein explains. &lt;br /&gt;&lt;br /&gt;In addition, the technology used for backup and recovery advances quickly, as well. Tyler Roye, senior executive officer at mindSHIFT, says, "What we hear from customers is that they've put off getting a level of redundancy in their systems a lot of times because of cost and complexity. We find ourselves informing them that there are modern, more affordable ways to accomplish some of their objectives." &lt;br /&gt;&lt;br /&gt;In particular, technologies such as disk backup, virtualization, and cloud computing are helping companies achieve a higher level of disaster preparedness without dramatic budget increases.&lt;p&gt;&lt;a href="http://www.processor.com/editorial/article.asp?article=articles/P3303/21p03/21p03.asp&amp;amp;guid=" target="_blank"&gt;Article&lt;/a&gt; by &lt;em&gt;Cynthia Harvey&lt;/em&gt; for &lt;a href="http://www.processor.com/" class="ApplyClass" target="_blank"&gt;&lt;img style="border: 0px solid;" alt="Processor.com" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/Processor-Logo-HiRes.jpg" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Cynthia Harvey , Processor.com</dc:creator>
               <link>http://goitec.com/connect/63a5942f-f356-47c2-bf25-73f48c16509c</link>
               <guid isPermaLink="false">http://goitec.com/connect/63a5942f-f356-47c2-bf25-73f48c16509c/63a5942f-f356-47c2-bf25-73f48c16509c</guid>
               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>VMWare shows off mobile virtualization on Android </title>
               <description>Users can securely seperate work applications from their personal applications&lt;br /&gt;&lt;br /&gt;VMWare is showing off a mobile virtualization platform that will let people run a personal profile and a seperate, secure profile for work applications on the same Android phone. &lt;br /&gt;&lt;br /&gt;VMWare CTO Stephen Herrod showed off the software on an LG Optimus Black at Mobile World Congress in Barcelona. The company is now testing the software internally and with partners. </description>
               <crossTech:Body>&lt;p&gt;Users can securely seperate work applications from their personal applications&lt;br /&gt;&lt;br /&gt;VMWare is showing off a mobile virtualization platform that will let people run a personal profile and a seperate, secure profile for work applications on the same Android phone. &lt;br /&gt;&lt;br /&gt;VMWare CTO Stephen Herrod showed off the software on an LG Optimus Black at Mobile World Congress in Barcelona. The company is now testing the software internally and with partners. &lt;br /&gt;&lt;br /&gt;The idea is that enterprises can let their employees buy an Android phone but isolate the personal applications from the corporate apps in order to reduce potential security issues. "The goal for this product is a bring-your-own-PC type of world," Herrod said. "So we want to move to a world where the company is not buying you a phone. Buy what you like and bring it to work and we'll give you a way to use it in an enterprise-safe way." &lt;br /&gt;&lt;br /&gt;For now, a piece of the software required to use the virtualization platform must be installed on the phone by the manufacturer -- it can't be downloaded later -- and so VMWare is working with partners like LG to preload that software. Once a worker brings the phone to the office, an IT administrator can use the management console to send over an additional application. That app appears on the home screen of the phone and when the user touches it, it launches the isolated corporate version of the phone. &lt;br /&gt;&lt;br /&gt;IT administrators can set a variety of policies and allow different workers access to different capabilities. For instance, IT administrators can shut off cut and paste so that a user can't copy something from their personal files and paste into a corporate file. Administrators can also opt to shut off the camera, GPS and Bluetooth. &lt;br /&gt;&lt;br /&gt;They can also remotely wipe data only from the corporate side of the phone and include a corporate app store that includes approved applications that users can download. &lt;br /&gt;&lt;br /&gt;The software includes a VPN so that people can use a protected connection to reach the corporate network from the work side of the phone. &lt;br /&gt;&lt;br /&gt;Herrod envisions a variety of ways that the service can be deployed. An enterprise could allow users to receive voice over IP calls from the PBX on the phones. Those calls might have a different ring than those that are dialed to the user's personal phone number. &lt;br /&gt;&lt;br /&gt;Or, an operator could offer phones that have dual SIM cards so that a user could have two totally separate lines. Even with a single SIM, VMWare can create a virtual SIM that separates the data traffic into two accounts. "We are getting a lot of interest from providers because of the potential for two different data plans or selling a data plan to a customer who didn't have one," he said. &lt;br /&gt;&lt;br /&gt;VMWare is working on offering the service through operators so that it can support the variety of approaches that the operators might want, he said. &lt;br /&gt;&lt;br /&gt;VMWare imagines that the mobile virtualization application on the phone will be free but that enterprises will pay per user for the management software. &lt;br /&gt;&lt;br /&gt;The company hopes to start field trials in the middle of the year but couldn't predict when the commercial product might become available. &lt;/p&gt;&lt;p&gt;&lt;a href="http://www.networkworld.com/news/2011/021511-vmware-shows-off-mobile-virtualization.html" target="_blank"&gt;Article&lt;/a&gt;by &lt;em&gt;Nancy Gohring&lt;/em&gt; for &lt;a href="http://www.networkworld.com/index.html" target="_blank"&gt;&lt;img width="120" height="20" width="120" height="20" class="style1" alt="NetworkWorld Logo" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/networkworld-fw-120.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Nancy Gohring, NetworkWorld</dc:creator>
               <link>http://goitec.com/connect/6cb23827-3eee-4e27-948a-a7d33c6ce3c5</link>
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               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>The key to obtaining buy in on your IT project</title>
               <description>When you try to persuade decision makers to take on a newtechnology, process or system, you almost inevitably come up against a detractor, and sometimes he or she may have real knowledge of the subject at hand.The key to rising above attacks on your proposal is to keep the discussion focused on your own territory, writes John Kotter, an emeritus professor at Harvard Business School, in a post at Harvard Business Review.</description>
               <crossTech:Body>When you try to persuade decision makers to take on a newtechnology, process or system, you almost inevitably come up against a detractor, and sometimes he or she may have real knowledge of the subject at hand.The key to rising above attacks on your proposal is to keep the discussion focused on your own territory, writes John Kotter, an emeritus professor at Harvard Business School, in a post at Harvard Business Review.&lt;br /&gt;&lt;br /&gt;You want to remain respectful of everyone involved, but at the same time you need to avoid letting the focus of a conversation move to the detractor and his or her position, Kotter advises.Instead of addressing the point at length in gritty detail, you should address it simply and then quickly move on.&lt;br /&gt;&lt;br /&gt;"Whatever the attack--whether an anecdote, or an obscure data point--odds are that the attacker knows the specifics far better than you," he writes. "A lengthy answer and a few follow-ups on the subject will likely (and unfairly) make you seem uninformed or underprepared, undermining your credibility with your broader audience."&lt;br /&gt;&lt;br /&gt;Rather than getting mired in the details of an attacker's argument, you should craft your responses to your entire audience.It's important to observe the audience carefully to see their reactions because one detractor should not necessarily drive the discussion.&lt;br /&gt;&lt;br /&gt;"[A]a primary tactic of dissenters is confusion. It is easy to cloud the subject, forget what is truly at stake, and lose the merits of a proposal if you lose focus and shift to someone else's terms," Kotter writes. "Staying focused and staying on message may just help you save your idea."&lt;br /&gt;&lt;br /&gt;For more:&lt;br /&gt;- see John Kotter's &lt;a href="http://blogs.hbr.org/kotter/2011/01/stay-on-message-to-win-buy-in.html?utm_source=feedburner&amp;amp;utm_medium=feed&amp;amp;utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29&amp;amp;utm_content=My+Yahoo"&gt;post&lt;/a&gt;at Harvard Business Review&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.fiercecio.com/story/key-obtaining-buy-your-it-project/2011-01-26" target="_blank"&gt;Article&lt;/a&gt; by Caron Carlson at &lt;a href="file://ctshare/crosstech%20media/Operations%20Dept/Newsletters/2011/2-21-11%20-%202-28-11/ITEC%20Articles/www.fiercecio.com/" target="_blank"&gt;&lt;img width="120" height="43" width="120" height="43" class="style1" alt="FierceCIO Logo" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/fiercecio120-2.gif" /&gt;&lt;/a&gt;.</crossTech:Body>
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               <dc:creator>Caron Carlson, FierceCIO</dc:creator>
               <link>http://goitec.com/connect/fa03e07c-3b3c-42d6-ad62-81a82bc3ebb4</link>
               <guid isPermaLink="false">http://goitec.com/connect/fa03e07c-3b3c-42d6-ad62-81a82bc3ebb4/fa03e07c-3b3c-42d6-ad62-81a82bc3ebb4</guid>
               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>How to tell the CEO the hard IT truth</title>
               <description>Explaining difficult truths about IT to top management can be a thorny task and one in which a lot of CIOs may not have significant training. Healthcare CIOs who are also MDs tend to have an easier time of it, however, because they have been taught how to deliver difficult news to patients, writes Robert Plant, an associate professor at the University of Miami.&lt;br /&gt;</description>
               <crossTech:Body>Explaining difficult truths about IT to top management can be a thorny task and one in which a lot of CIOs may not have significant training. Healthcare CIOs who are also MDs tend to have an easier time of it, however, because they have been taught how to deliver difficult news to patients, writes Robert Plant, an associate professor at the University of Miami.&lt;br /&gt;&lt;br /&gt;CIOs in all fields can use amethod that medical students learn to deliver news that nobody wants to hear, Plant writes in a post at HarvardBusinessReview.The method involves:&lt;br /&gt;1. Setting up an interview; &lt;br /&gt;2. Assessing a patient's perception; &lt;br /&gt;3. Getting his or her invitation; &lt;br /&gt;4. Offering knowledge; &lt;br /&gt;5. Addressing emotions; and &lt;br /&gt;6. Coming up with a treatment strategy.&lt;br /&gt;&lt;br /&gt;Plant presents an adapted seven-step version of this strategy for CIOs.&lt;br /&gt;&lt;br /&gt;First you need to understand the CEO's perceptions, which you can do by reviewing prior presentations, risk assessments, actions taken and their impact. When you deliver the news, do it in a focused, uninterrupted session, sticking to the facts and avoiding any improvisation.Be sure to relay the urgency of the situation and offer a specific plan and timeline for achieving your objective.&lt;br /&gt;&lt;br /&gt;It is also useful to find an ally on the business side of the house when going to top management with news they don't want to hear, Plant advises. "[Rather than present the problem as a technical matter, which would reduce it to the level of a help-desk issue in the minds of many executives, make it a business problem," he writes. "Enlist the advocacy of a senior member of the business unit that would be most threatened by any outage, down time, or lack of opportunity caused by the system."&lt;br /&gt;&lt;br /&gt;For more:&lt;br /&gt;- see Robert Plant's &lt;a href="http://blogs.hbr.org/cs/2011/02/how_i_learned_a_system_for_spe.html?utm_source=feedburner&amp;amp;utm_medium=feed&amp;amp;utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29&amp;amp;utm_content=My+Yahoo"&gt;post&lt;/a&gt; at HarvardBusinessReview&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.fiercecio.com/story/how-tell-ceo-hard-it-truth/2011-02-20" target="_blank"&gt;Article&lt;/a&gt; by Caron Carlson at &lt;a href="file://ctshare/crosstech%20media/Operations%20Dept/Newsletters/2011/2-21-11%20-%202-28-11/ITEC%20Articles/www.fiercecio.com/" target="_blank"&gt;&lt;img width="120" height="43" width="120" height="43" class="style1" alt="FierceCIO Logo" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/fiercecio120-2.gif" /&gt;&lt;/a&gt;.&lt;br /&gt;</crossTech:Body>
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               <dc:creator>Caron Carlson, FierceCIO</dc:creator>
               <link>http://goitec.com/connect/978ad00e-5a58-431e-bb95-ab6f74686853</link>
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               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>Virtualization takes center stage in Windows service packs </title>
               <description>Service Pack 1 for Windows 7 and Windows Server 2008 R2 almost ready to go.&lt;br /&gt;&lt;br /&gt;As the first &lt;a href="http://www.networkworld.com/news/2011/020911-microsoft-sets-feb-22-as.html"&gt;service packs&lt;/a&gt; for &lt;a href="http://www.networkworld.com/topics/windows.html"&gt;Windows&lt;/a&gt; 7 and Windows &lt;a href="http://www.networkworld.com/topics/server.html"&gt;Server&lt;/a&gt; 2008 R2 ship Feb. 22, they will bring better &lt;a href="http://www.networkworld.com/news/2010/102510-burning-questions-virtualization-storage.html"&gt;virtualization&lt;/a&gt; capabilities to the operating systems. &lt;br /&gt;&lt;br /&gt;Two new features in Windows Server called Dynamic Memory and RemoteFX improve virtual-machine density and the ability to deliver rich graphical desktops to Windows 7 PCs and other clients. </description>
               <crossTech:Body>&lt;p&gt;Service Pack 1 for Windows 7 and Windows Server 2008 R2 almost ready to go.&lt;br /&gt;&lt;br /&gt;As the first &lt;a href="http://www.networkworld.com/news/2011/020911-microsoft-sets-feb-22-as.html"&gt;service packs&lt;/a&gt; for &lt;a href="http://www.networkworld.com/topics/windows.html"&gt;Windows&lt;/a&gt; 7 and Windows &lt;a href="http://www.networkworld.com/topics/server.html"&gt;Server&lt;/a&gt; 2008 R2 ship Feb. 22, they will bring better &lt;a href="http://www.networkworld.com/news/2010/102510-burning-questions-virtualization-storage.html"&gt;virtualization&lt;/a&gt; capabilities to the operating systems. &lt;br /&gt;&lt;br /&gt;Two new features in Windows Server called Dynamic Memory and RemoteFX improve virtual-machine density and the ability to deliver rich graphical desktops to Windows 7 PCs and other clients. &lt;br /&gt;&lt;br /&gt;EVOLUTION: &lt;a href="http://www.networkworld.com/slideshows/2010/110810-microsoft-windows-visual-history.html"&gt;Microsoft Windows after 25 years: A visual history&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;Dynamic Memory in Service Pack 1 boosts &lt;a href="http://www.networkworld.com/subnets/microsoft/"&gt;Microsoft&lt;/a&gt;'s Hyper-V virtualization platform to "increase virtual machine density with the resources you already have - without sacrificing performance or scalability," Microsoft said. This can, for example, increase the number of virtual desktops that can be hosted on a server without compromising the performance of users' desktops. &lt;br /&gt;&lt;br /&gt;"In our lab testing, with Windows 7 SP1 as the guest operating system in a Virtual Desktop Infrastructure (&lt;a href="http://www.networkworld.com/reviews/2009/122109-virtual-desktop-infrastructure-test-impact.html"&gt;VDI&lt;/a&gt;) scenario, we have seen a 40% increase in density from Windows Server 2008 R2 RTM to SP1," &lt;a href="http://blogs.technet.com/b/windowsserver/archive/2011/02/08/windows-server-2008-r2-and-windows-7-sp1-releases-to-manufacturing-today.aspx"&gt;writes&lt;/a&gt; Windows Server senior technical product manager Michael Kleef. "We achieved this increase simply by enabling Dynamic Memory." &lt;br /&gt;&lt;br /&gt;Kleef promised that the increased density will not compromise &lt;a href="http://www.networkworld.com/topics/security.html"&gt;security&lt;/a&gt;, while accusing "other offerings in the industry" of doing so. Dynamic Memory should work out-of-the-box without administrators needing to tweak the hypervisor, he writes. &lt;br /&gt;&lt;br /&gt;RemoteFX, meanwhile, "lets you virtualize the Graphical Processing Unit (GPU) on the server side and deliver next-generation rich media and 3D user experiences for VDI." &lt;br /&gt;&lt;br /&gt;VDI technologies run hosted desktops on a server in the &lt;a href="http://www.networkworld.com/topics/data-center.html"&gt;data center&lt;/a&gt; and let users access the desktops remotely from a client device. RemoteFX is part of Microsoft's plan to enable Windows desktops to work seamlessly on "new low cost ultra-thin client devices." &lt;br /&gt;&lt;br /&gt;In conjunction with the Service Pack 1 announcement, Microsoft also said it will &lt;a href="http://windowsteamblog.com/windows/b/business/archive/2011/02/09/windows-7-updates-deliver-more-bang-for-your-buck.aspx"&gt;offer Windows Thin PC&lt;/a&gt;, a "smaller footprint, locked down version of Windows 7" that is designed for thin clients. Scheduled to ship to Software Assurance customers in the coming weeks, Windows Thin PC will let customers reuse older hardware by turning PCs into thin clients, Microsoft said. &lt;br /&gt;&lt;br /&gt;One final announcement from Microsoft is that it will offer a new way to manage the Windows 7 security feature BitLocker, which encrypts the operating system. The new Microsoft BitLocker Administration and Monitoring tool, to be available in beta starting next month, will "help simplify BitLocker provisioning and deployment, reduce costs while improving compliance and reporting of BitLocker," Microsoft said. &lt;br /&gt;&lt;br /&gt;The Windows 7 and Windows Server 2008 R2 service packs were made available to OEM partners this week, and will be available beginning Feb. 16 to volume licensing customers and subscribers to MSDN and TechNet. Starting on Feb. 22, the service packs will be available to everyone through the Microsoft Download Center and Windows Update. &lt;br /&gt;&lt;br /&gt;Beyond the client-side support for Dynamic Memory and RemoteFX, the Service Pack 1 updates for Windows 7 are mostly minor and include some that were already available through Windows Update, Microsoft said. &lt;/p&gt;&lt;p&gt;&lt;a href="http://www.networkworld.com/news/2011/021011-virtualization-windows-service-packs.html" target="_blank"&gt;Article&lt;/a&gt; by &lt;em&gt;Jon Brodkin&lt;/em&gt; for &lt;a href="http://www.networkworld.com/index.html" target="_blank"&gt;&lt;img width="120" height="20" width="120" height="20" class="style1" alt="NetworkWorld Logo" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/networkworld-fw-120.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Jon Brodkin, NetworkWorld</dc:creator>
               <link>http://goitec.com/connect/56e89d1b-c871-4b76-8130-1538e512814e</link>
               <guid isPermaLink="false">http://goitec.com/connect/56e89d1b-c871-4b76-8130-1538e512814e/56e89d1b-c871-4b76-8130-1538e512814e</guid>
               <pubDate>Tue, 22 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/22/2011</crossTech:date>
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               <title>Enterprise Cloud Services: The agenda</title>
               <description>&lt;a href="http://www.networkworld.com/news/2011/011911-black-hat-cloud-criminals.html"&gt;Cloud services&lt;/a&gt; have the potential to deliver important business benefits tothe enterprise, including cost savings, flexibility, resiliency, agility,quicker time to market, better customer service and the ability to handleunexpected spikes in demand. &lt;br /&gt;&lt;br /&gt;However, achieving those goals isn't going to be easy. Enterprises need to havea cloud-ready, virtualized infrastructure. They need to understand the differenttypes and styles of&lt;a href="http://www.networkworld.com/supp/2009/ndc3/051809-cloud-faq.html"&gt;cloudcomputing&lt;/a&gt;. They need to navigate through a complex decision-making processin order to determine which aspects of cloud services are the right fit. Thenthere's negotiating and managing contracts, keeping track of SLAs, and makingsure &lt;a href="http://www.networkworld.com/topics/security.html"&gt;security&lt;/a&gt; andcompliance concerns are addressed.</description>
               <crossTech:Body>&lt;p&gt;&lt;a href="http://www.networkworld.com/news/2011/011911-black-hat-cloud-criminals.html"&gt;Cloud services&lt;/a&gt; have the potential to deliver important business benefits tothe enterprise, including cost savings, flexibility, resiliency, agility,quicker time to market, better customer service and the ability to handleunexpected spikes in demand. &lt;br /&gt;&lt;br /&gt;However, achieving those goals isn't going to be easy. Enterprises need to havea cloud-ready, virtualized infrastructure. They need to understand the differenttypes and styles of&lt;a href="http://www.networkworld.com/supp/2009/ndc3/051809-cloud-faq.html"&gt;cloudcomputing&lt;/a&gt;. They need to navigate through a complex decision-making processin order to determine which aspects of cloud services are the right fit. Thenthere's negotiating and managing contracts, keeping track of SLAs, and makingsure &lt;a href="http://www.networkworld.com/topics/security.html"&gt;security&lt;/a&gt; andcompliance concerns are addressed. &lt;br /&gt;&lt;br /&gt;This six-part series, which kicks off today and continues throughout the year,will provide a comprehensive guide to Enterprise Cloud Services. Today's packageprovides a set of clear definitions of cloud computing and the various modelsthat are available to enterprise IT. It also includes a guide to&lt;a href="http://www.networkworld.com/www.networkworld.com/supp/2011/enterprise1/020711-ecs-how-cloud-computing.html"&gt;preparing your network for the cloud&lt;/a&gt;, a discussion of the&lt;a href="http://www.networkworld.com/www.networkworld.com/supp/2011/enterprise1/020711-ecs-cloud-economics.html"&gt;economics of cloud computing&lt;/a&gt;, and a look at the&lt;a href="http://www.networkworld.com/www.networkworld.com/supp/2011/enterprise1/020711-ecs-cloud-career.html"&gt;career opportunities&lt;/a&gt; that cloud computing can provide. &lt;br /&gt;&lt;br /&gt;In future issues, we will dig into the&lt;a href="http://www.networkworld.com/community/node/62167"&gt;public cloud vs.private cloud debate&lt;/a&gt;, provide a guide to working with SaaS and IaaSproviders, examine the available management tools, look into cloud securityoptions and analyze the cloud vendor landscape. &lt;br /&gt;&lt;br /&gt;While there's no lack of uncertainty and questions when it comes to cloudcomputing, one thing is for sure: interest in cloud computing is sky high. &lt;br /&gt;&lt;br /&gt;For example, when Deloitte Consulting began fielding questions on cloudcomputing around 18 months ago, 80% of the discussions centered on setting thestage, helping clients define cloud and understand what it might mean for them.&lt;br /&gt;&lt;br /&gt;Only 15% of cloud conversations dug into actual road maps, strategies andpilots, with a mere 5% of engagements dealing with actual implementations ofproduction solutions, says Mark White, CTO of the firm's technology practice. &lt;br /&gt;&lt;br /&gt;Now the percentage breakdown is more along the lines of 10% setting the stage,50% planning and 40% implementation, "with that continuing to swing more andmore into production implementation as people get through the strategy and roadmap phase," White says. &lt;br /&gt;Enterprises are adopting cloud computing at a quicker-than-anticipated rate,White says - a situation he attributes to the economic downturn that hit twoyears ago. &lt;br /&gt;&lt;br /&gt;"The economic crunch caused people to really be interested in the cloud's Opexover Capex story and the ability to buy small and, if it works, to go big," hesays. "That really accelerated adoption, and we're doing large-scaleimplementations now of private and public cloud services among our clients."&lt;br /&gt;&lt;br /&gt;The fourth quarter of last year was a turning point for enterprises and theirpursuit of cloud computing, says James Staten, vice president and principalanalyst with Forrester Research. "That's when we started seeing IT's interestshift away from getting educated on the cloud to getting ready to invest in it,"he says. &lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.networkworld.com/supp/2011/enterprise1/020711-ecs-main.html" target="_blank"&gt;Article&lt;/a&gt;&amp;nbsp;by&lt;em&gt;Beth Schultz&lt;/em&gt; for&lt;a target="_blank" href="http://www.networkworld.com/index.html"&gt;&lt;img height="20" width="120" alt="NetworkWorld Logo" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/networkworld-fw-120.gif" class="style1" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Beth Schultz, NetworkWorld</dc:creator>
               <link>http://goitec.com/connect/1d25d0d2-d0e4-43e0-a83c-37f397696f7a</link>
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               <pubDate>Wed, 09 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/9/2011</crossTech:date>
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               <title>Better Understanding Power Equipment </title>
               <description>&lt;p&gt;A Look At Some Top Issues &amp;amp; Strategies To Know &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Key Points &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;Understanding where to place power depends on a data center's environment,    data, and systems. &lt;/li&gt;    &lt;li&gt;UPS use is always a temporary solution; if key systems go down, there should    be a generator or an alternate site available. &lt;/li&gt;    &lt;li&gt;Monitoring is crucial for detecting power-wasting devices and seeing trends in    power usage &lt;/li&gt;    ﻿&lt;/ul&gt;    Like any data center technology, power equipment carries its own complexity and    nuances. Understanding details such as power placement, monitoring, and proper    sizing can go a long way toward keeping a data center running strong. Here are    some top issues and strategies that can help enterprises stay powered up. &lt;br /&gt;</description>
               <crossTech:Body>&lt;p&gt;A Look At Some Top Issues &amp;amp; Strategies To Know &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Key Points &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;Understanding where to place power depends on a data center's environment,    data, and systems. &lt;/li&gt;    &lt;li&gt;UPS use is always a temporary solution; if key systems go down, there should    be a generator or an alternate site available. &lt;/li&gt;    &lt;li&gt;Monitoring is crucial for detecting power-wasting devices and seeing trends in    power usage &lt;/li&gt;    ﻿&lt;/ul&gt;    Like any data center technology, power equipment carries its own complexity and    nuances. Understanding details such as power placement, monitoring, and proper    sizing can go a long way toward keeping a data center running strong. Here are    some top issues and strategies that can help enterprises stay powered up. &lt;br /&gt;    &lt;br /&gt;    &lt;strong&gt;Power Placement &lt;/strong&gt;&lt;br /&gt;    &lt;br /&gt;    The single biggest challenge in power management is where to place power, notes    Jon-Louis Heimerl, director of strategic security at Solutionary (&lt;a href="http://www.solutionary.com/"&gt;www.solutionary.com&lt;/a&gt;).    To meet that challenge, an enterprise needs to have enough information about the    environment, data, and systems to understand exactly what needs to be supported    with power from a UPS and/or generators. &lt;br /&gt;    &lt;br /&gt;    "To this end, you should evaluate your environment and identify your key    systems, along with how long they could be unavailable before they had a    measurable negative impact on your operations," he says. "In terms of disaster    recovery or business continuity planning, this would be considered a business    impact assessment (BIA). The ultimate purpose of the BIA is to help determine    the impact that an outage could have on your business." &lt;br /&gt;    &lt;br /&gt;    Different power solutions solve different problems, he adds. If an enterprise    wants continuous power that doesn't fail, it will probably choose a UPS, with a    generator as a backup system. "Your ultimate goal for power management should be    to ensure that you have enough power to run your critical systems as long as you    need to run them," Heimerl says. &lt;br /&gt;    &lt;br /&gt;    For instance, if an enterprise needs to make sure an application server doesn't    go &lt;br /&gt;    &lt;br /&gt;    down at all, then it should be supported with a UPS, as long as there's    sufficient capacity in that UPS to support key systems until power is restored,    a generator is started, or an alternate site can supply power. &lt;br /&gt;    &lt;br /&gt;    "Remember that a UPS is always a temporary solution," Heimerl adds. "If your key    systems could go down for some period of time, then you need to be able to    either have a generator that can deliver enough power to run your systems or    switch to an alternate site." &lt;br /&gt;    &lt;br /&gt;    &lt;strong&gt;Size Wise&lt;/strong&gt; &lt;br /&gt;    &lt;br /&gt;    To properly size a power management strategy, an enterprise needs to know how    many systems it has and what the power requirements are. Heimerl notes that it's    critical to consider peak power draw and duration of power. &lt;br /&gt;    &lt;br /&gt;    "If, for instance, you're supporting a call center with 20 PCs and each PC    consumes 100 watts of power, you need a UPS that can support a draw of 2,000    watts of power just to run," he says. "Consider, though, that those same PCs    starting up, fans spinning up, [and] disk drives starting could draw 200 to 250    watts or more each, so, realistically, a UPS that can support 5,000 watts is    more appropriate." &lt;br /&gt;    &lt;br /&gt;    That example doesn't even include lights, phones, HVAC systems, and other power    needs. As a general rule, Heimerl believes that an enterprise may be better off    with multiple smaller UPSes than with a single comprehensive one. Main power,    UPSes, generators, and alternate sites are all part of a comprehensive solution,    he notes. &lt;br /&gt;    &lt;br /&gt;    &lt;strong&gt;Monitoring Power &lt;/strong&gt;&lt;br /&gt;    &lt;br /&gt;    One of the most important parts of any power equipment implementation or    management strategy is monitoring. Keeping track of how equipment is functioning    isn't a new concept, but there are still many data centers that aren't using    networkable cabinet PDUs to monitor, manage, and collect power data, according    to Brandon iri, senior marketing service representative at Server Technology (&lt;a href="http://www.servertech.com/"&gt;www.servertech.com&lt;/a&gt;).    &lt;br /&gt;    &lt;br /&gt;    "Power monitoring leads to increased uptime, maximizes rack space, lowers cost,    increases efficiency, and provides a means to capture the information to    calculate green metrics," says Siri. &lt;br /&gt;    &lt;br /&gt;    Along with monitoring the power on a cabinet PDU, environmental information can    also be monitored using the same IP address that both master and expanded    cabinet PDUs use. Monitoring can be synchronized with alarms and SNMP    notifications based on user-defined thresholds, providing instant notification    of problems within the cabinet. &lt;br /&gt;    &lt;br /&gt;    To create an effective power monitoring strategy, it's best to start by    considering what's being monitored and at what frequency, Siri notes. The    various measurement points result in varying levels of accuracy and efficiency.    The typical areas where power measurements are taken are at the facility level,    UPS, upstream PDU, RPP (remote power panel), the infeed to the cabinet PDU, and    at the individual outlet on the cabinet PDU for device-level measurements. &lt;br /&gt;    &lt;br /&gt;    "The closer to the device that you measure your power, the more accurate it will    be," Siri says. "Outlet-level monitoring is the most accurate point to measure    at within the entire data center." He adds that frequency is also critical. Most    data center managers want to constantly monitor power, but some opt for daily or    even weekly monitoring. &lt;br /&gt;    &lt;br /&gt;    "You really need to consider at what level of efficiency do you want to monitor,    and analyze the cost benefit of being able to use all the available power and    detect the power-wasting, comatose devices," Siri says. "The realization here is    that instantaneous device-level measurements will result in the most precise    information and will reliably monitor the power running through the devices in    the data center." &lt;br /&gt;    &lt;br /&gt;    When a data center manager has all the data, it's helpful to consider using an    application specifically geared toward trending and graphing power measurements    over time, in order to see the flux in data center power.    &lt;p&gt;&lt;/p&gt;    &lt;p&gt;&amp;nbsp;&lt;a target="_blank" href="http://www.processor.com/editorial/article.asp?Article=articles/p3302/20p02/20p02.asp&amp;amp;GUID=3D59CF8B45414DFAB34D0B7CC8C8B1F8"&gt;Article&lt;/a&gt; by &lt;em&gt;    Elizabeth Millard&lt;/em&gt; for &lt;a target="_blank" class="ApplyClass" href="http://www.processor.com/"&gt;&lt;img src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/Processor-Logo-HiRes.jpg" alt="Processor.com" style="border: 0px solid;" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Elizabeth Millard, Processor.com</dc:creator>
               <link>http://goitec.com/connect/71f3e85b-2c0f-4f14-9b13-d0e8316f94db</link>
               <guid isPermaLink="false">http://goitec.com/connect/71f3e85b-2c0f-4f14-9b13-d0e8316f94db/71f3e85b-2c0f-4f14-9b13-d0e8316f94db</guid>
               <pubDate>Wed, 09 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/9/2011</crossTech:date>
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               <title>Using cloud computing and storage for business continuity</title>
               <description>Your data, not your head in the clouds&lt;br /&gt;&lt;br /&gt;Despite the widespread rejection of practical implementation of All is not lost.The secret to success in this endeavor is to make backups and disaster recoveryprotections a natural consequence of something else that makes computing betterand more convenience. That has been the Holy Grail of the business continuityand disaster recovery planning (BC/DR) world. Unlike that mythical andunsuccessful, however, we have found the magic, we just have not fully yetrealized that we found it.</description>
               <crossTech:Body>&lt;p&gt;Michael Miora, CISSP-ISSMP, FBCI continues with the&lt;a href="http://www.networkworld.com/newsletters/sec/2011/012411sec1.html"&gt;second part&lt;/a&gt; of his thoughts on business continuity planning (BCP) and cloudcomputing. Everything that follows is entirely Michael's work with minor edits.&lt;br /&gt;&lt;br /&gt;Your data, not your head in the clouds&lt;br /&gt;&lt;br /&gt;Despite the widespread rejection of practical implementation of All is not lost.The secret to success in this endeavor is to make backups and disaster recoveryprotections a natural consequence of something else that makes computing betterand more convenience. That has been the Holy Grail of the business continuityand disaster recovery planning (BC/DR) world. Unlike that mythical andunsuccessful, however, we have found the magic, we just have not fully yetrealized that we found it. &lt;br /&gt;&lt;br /&gt;Cloud computing, in the form of virtual machines with expandable computingcapacity, together with cloud storage have the potential for lowering the costof business computing by removing or lowering the cost of resizing computingneeds or&lt;a href="https://h10078.www1.hp.com/cda/hpms/display/main/hpms_content.jsp?zn=bto"&gt;migrating platforms.&lt;/a&gt; Cloud storage, for example, empowers the small businessto keep its most current data in the cloud (with appropriate securityprecautions, of course) so that all employees have instant and accurateinformation anywhere, any time and on any computer or device they are carrying.&amp;nbsp;&lt;br /&gt;Gone is the need to synchronize copies of price lists, availability orspecifications. Gone is the necessity to boot up, sign in and access centralfiles. Sales people, technicians and professionals of all stripes can accessdata that is&lt;a href="http://www.rackspacecloud.com/cloud_hosting_products/files/"&gt;storedsafely and securely&lt;/a&gt; in the cloud. &lt;br /&gt;&lt;br /&gt;Cloud storage providers are generally professionally managed. They cannot affordoutages and data losses. That means that if a business stores its data in thecloud, the business will have little more to do to achieve de facto resiliencyand protection. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Offerings&lt;/strong&gt;&lt;br /&gt;There are many companies that offer cloud-based data storage and computing. Someare very well known and some are not. Interestingly, few of them call outbusiness continuity and disaster recovery as a benefit of cloud computing; and,those who do cite BC/DR do so in very limited ways. Why don't they scream outthat their solution includes a viable, inexpensive and effective solution forBC/DR? &lt;br /&gt;&lt;br /&gt;Here are a few examples.&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;The biggest player in the field is, according to &lt;a href="http://searchcloudcomputing.techtarget.com/generic/0,295582,sid201_gci1381115,00.html"&gt;    TechTarget&lt;/a&gt;, (Free Registration Required) &lt;a href="http://aws.amazon.com/"&gt;    Amazon Web Services&lt;/a&gt;. Amazon Web Services is a full service and robust    offering that includes dedicated and virtual computing as well as storage. They    offer many pages of explanations and guidance for how to sign up and use their    services. They even provide an online    &lt;a href="http://calculator.s3.amazonaws.com/calc5.html"&gt;calculator&lt;/a&gt; that    yields pricing results that are as good as your estimate of your own needs.    &lt;/li&gt;&lt;/ul&gt;They do not, however, appear to consider BC/DR as a significant benefit. They donot delve into the strong benefits their offering could provide to SMB andlarger enterprises for BC/DR. They do ask on one&lt;a href="http://aws.amazon.com/backup-storage/"&gt;Web page&lt;/a&gt; the question, "Howcan I implement reliable, cost-effective back-up and disaster recovery plans?"The answer, however, is not so easy to find.&lt;p&gt;&lt;a href="http://www.networkworld.com/newsletters/sec/2011/012411sec2.html" target="_blank"&gt;Article&lt;/a&gt;&amp;nbsp;by&lt;em&gt;Michael Miora&lt;/em&gt; for&lt;a target="_blank" href="http://www.networkworld.com/index.html"&gt;&lt;img height="20" width="120" alt="NetworkWorld Logo" src="http://register03.exgenex.com/GcmMaintenance/ExgenexEvents/Images/networkworld-fw-120.gif" class="style1" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
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               <dc:creator>Michael Miora, NetworkWorld</dc:creator>
               <link>http://goitec.com/connect/7ac0f2fa-d6c9-4c95-a93a-4d66e554deb9</link>
               <guid isPermaLink="false">http://goitec.com/connect/7ac0f2fa-d6c9-4c95-a93a-4d66e554deb9/7ac0f2fa-d6c9-4c95-a93a-4d66e554deb9</guid>
               <pubDate>Wed, 09 Feb 2011 05:00:00 GMT</pubDate>
               <crossTech:date>2/9/2011</crossTech:date>
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