Top HR & Personnel Mgmt eBooks

2600 Phrases for Effective Performance Review eBook by Falcone, Paul

Sat, 21 Nov 2009 47:11:20 GMT

"No managerial or administrative task is as universally dreaded as the performance review. Supervisors may know the points they need to get across, but putting them on paper is another matter. This book puts the the right words at their fingertips, with ready-to-use phrases and words, action items, and descriptions that managers, supervisors, and HR professionals can use to evaluate performance, prepare development plans, and address performance problems. 2600 Phrases for Effective Performance Appraisals covers the 25 most commonly rated factors, including productivity, time management, decision making, and teamwork, as well as specific roles such as customer service, finance, sales, and more. The book provides hundreds of phrases to use in performance improvement plans, plus an appendix of helpful individual words."

A Concise Summary of Human Resource Management eBook by Williams, Anderson C

Sat, 21 Nov 2009 47:11:20 GMT

This book covers most of the hot button topics in human resource management. It includes discussions of illegal immigrants, affirmative action, sexual harassment, rising healthcare costs, the social security crisis, the aging baby boomers, career development, Americans With Disabilities, Selecting the best workers for a business without violating equal opportunity laws, global outsourcing and how to deal with labor unions. If you are new to the subject of human resource management, this book will give you a quick and handy introduction.

Active Training: A Handbook of Techniques, Designs Case Examples, and Tips eBook by Silberman, Mel

Sat, 21 Nov 2009 47:11:20 GMT

Since 1990, Mel Silberman's classic book, Active Training, has been a runaway best-seller for trainers at all levels and a popular text for university level courses in adult education and training. The active training method which turns the spotlight away from the instructor and put the emphasis on the learner has emerged over time as a proven and reliable method for enhancing involvement, learning, and change. The third edition of Active Training, provides a thorough introduction to the core principles of active training design and delivery and includes a wealth of examples, tips, and techniques. The book has been revised to reflect the latest trends in workforce training and key sections, such as assessment and evaluation, have been thoroughly updated. In addition, a completely new chapter has been included to cover the design of active training for e-learning and online applications.

Agile Career Development: Lessons and Approaches from IBM eBook by Bopp, Mary Ann / Bing, Diana A. / Forte-Trammell, Sheila

Sat, 21 Nov 2009 47:11:20 GMT

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version.

Supercharge Performance by Linking Employee-Driven Career Development with Business Goals

How do you make career development work for both the employee and the business? IBM® has done it by tightly linking employee-driven career development programs with corporate goals. In Agile Career Development, three of IBM’s leading HR innovators show how IBM has accomplished this by illustrating various lessons and approaches that can be applied to other organizations as well. This book is for every HR professional, learning or training manager, executive, strategist, and any other business leader who wants to create a high performing organization.

Command and Control of Disaster Operations eBook by Green, III, Walter Guerry

Sat, 21 Nov 2009 47:11:20 GMT

Originally written as a study guide to assist individuals preparing for the Certified Crisis Operations Manager examination, this volume provides a reference manual for emergency managers on the organizational structures, facilities, and procedures used to manage disaster response operations. The focus is on management of operations during the period immediately prior to disaster onset, the event impact, and the immediate post impact period. Topics covered include the Incident Command System, Command Posts, Emergency Operations Center facilities and organization, emergency plans and guidance documents, information management, interface procedures, communications, strategy and tactics, decision processes, risks and safety, media relations, documentation, stress management, and standards and ethics. Based on observations of exercises and actual disaster operations and practitioner literature, this volume provides a summary of current best practice for emergency managers, students, and scholars. Its content is applicable to government, voluntary agency, military, and business disaster response activities.

Complete Idiot's Guide to Dealing with Difficult Employees, The eBook by Bacal, Robert

Sat, 21 Nov 2009 47:11:20 GMT

In a "Business Week" survey, "improving leadership/people skills" ranked in the top three qualities desired by companies for their managers. This book will help managers deal with problem employees, offer constructive feedback, and handle conflicts.

101 Ways to Reward Team Members for $20 (or Less!) eBook by Aguanno, Kevin, J.

Sat, 21 Nov 2009 47:11:20 GMT

Your wallet is empty? And you still need to boost your team's performance? Building team morale is difficult in these tough economic times. Kevin Aguanno helps you solve the team morale problem with ideas for rewarding your project team without breaking the bank. Learn over 100 ways you can reward your project team and individual team members for just a few dollars. Full of innovative (and cheap!) ideas. Even with the best reward ideas, rewards can fall flat if they are not suitable to the person, the organization, the situation, or the magnitude of the accomplishment. Learn the four key factors that will maximize the impact of your rewards, and guarantee a delighted recipient.

Appreciative Team Building eBook by Cherney, Jay

Sat, 21 Nov 2009 47:11:20 GMT

Corporate Personality Disorder eBook by Sopow, Eli, Ph.D.

Sat, 21 Nov 2009 47:11:20 GMT

Dealing with poorly run companies can be frustrating, irritating, and draining. From large corporations to schools and the Red Cross, organizations can suffer from internal problems that negatively affect their customers and employees. Our society has been trained to believe we're the ones at fault. Corporate Personality Disorder proves that you're just fine-but the company isn't.

An international award-winner in management and communications, Eli Sopow, PhD, proposes a solution. With his innovative method of dissecting an organization's "family tree," Sopow reveals exactly how to diagnose what makes a company sick and how to start healing it. He teaches you ways to pinpoint which corporate personality you're dealing with, how to effectively protest bad behavior, and how to create new trust within a decaying organization. Anyone involved with management will learn to implement ideas vital to the future success of their company, including changing the language of the work environment and motivating employees to be not only great workers, but great individuals.

Free yourself and the organizations that matter to you from the diseases of dysfunction and apathy. Corporate Personality Disorder delivers the cure to communication and management woes so you can achieve a healthier corporation and a happier you.

Dealing with Problem Employees: A Legal Guide eBook by Delpo, Amy, Guerin, Lisa

Sat, 21 Nov 2009 47:11:20 GMT

Take control of your problems and your workplace.

Do you have an employee who isn't performing, isn't producing or doesn't show up at all? Or does your workplace seem to be a breeding ground for all kinds of employee problems, large and small? No matter what the problem is, this book can help.

Dealing With Problem Employees provides proven techniques -- and more importantly, immediate fixes -- for dealing with the inevitable problem employee. Find out how to:

avoid hiring problem employees

recognize who is and isn't a problem employee

help problem employees get back on track

investigate problems and complaints

conduct performance evaluations

apply progressive discipline

suspend employees

fire employees

handle severances and references

institute effective policies and procedures

The 4th edition is completely updated to reflect the latest employment laws in your state, and provides a new chapter on using mediation to resolve workplace disputes. It also provides sample policies to help give you a trouble-free workplace.

Accountability in Human Resource Management eBook by Phillips, Jack J.

Sat, 21 Nov 2009 47:11:20 GMT

Techniques for evaluating the human resource function, and measuring its bottom-line contribution. This guide develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to: Uncover and monitor the costs of human resource (HR) programs Develop programs emphasizing accountability Design data-collection instruments for evaluation Measure the contribution of human resources Calculate the return on investment Elevate management's commitment to HR programs Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice..'Accountability in Human Resource Management' develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to: *Uncover and monitor the costs of human resource (HR) programs *Develop programs emphasizing accountability *Design data-collection instruments for evaluation *Measure the contribution of human resources *Calculate the return on investment *Elevate management's commitment to HR programs Phillips' nine-step, results-b

Black Holes in Organizations eBook by Lutka, Ron

Sat, 21 Nov 2009 47:11:20 GMT

What's Inside?
Definition of an organizational black hole;
The destruction caused by black holes;
What causes black holes to develop;
How to tell if your organization is being pulled into a black hole;
Signs of black holes desperation;
The price you pay for ignoring black holes;
Can black holes be eradicated?;
How a seemingly inconsequential clerk is holding the organization together;
The importance of lining up organizational thought processes;
Identification and termination of the root causes of black hole problems;
"Just when leaders in business and industry thought they thoroughly understood organizations, another major breakthrough is made-a breakthrough in organization functionality and corporate governance."
-Walter Ramka, FCI, CICP
Associate Director (Credit & A/R Mgmt), Bell Canada
This book was written with passion
and a feeling of desperation, for
good reason: organizations are in trouble.
Threat to the long-term survival and prosperity of the organization-which is the source of employee, stakeholder and family income-comes from within.

96 Great Interview Questions to Ask Before You Hire eBook by Falcone, Paul, Hickey, Adrienne

Sat, 21 Nov 2009 47:11:20 GMT

Every harried interviewer knows the danger of throwing out vague questions to a potential employee. You get canned answers in response -- and the result can be a disastrous hiring decision.Now there's a quick way to find out what really makes a candidate tick. Presented in a handy question-and-answer format, this new book supplies 96 probing interview questions, plus helpful tips on interpreting the responses. It details how to:<UL> <LI>elicit spontaneous, truthful responses</LI> <LI>watch out for red flags that predict subpar performance</LI> <LI>solicit meaningful information from reference checking</LI> <LI>hire people that best fit the organization's needs.</LI></UL>With questions covering 17 topics and all types of job openings, the book serves as both a ready reference for managers and a refresher course for seasoned human resources personnel.

Change to Strange: Create a Great Organization by Building a Strange Workforce eBook by Cable, Daniel, M.

Sat, 21 Nov 2009 47:11:20 GMT

To achieve sustained competitive advantage, you must create and deliver something that’s valuable, rare, and hard to imitate–and you can’t do that with a run-of-the-mill workforce. Your workforce needs to be strikingly different, obsessively focused on delivering on your unique value proposition. Compared with everyone else’s workforce, your people need to be downright strange!

    This book is about everything it takes to build a workforce that’s strange and extraordinary enough to execute your most powerful strategies and your unique value proposition. It’s about understanding exactly how your workforce needs to be different...creating an end-to-end Strange Workforce Value Chain...implementing workforce systems that support your unique goals...establishing detailed metrics based on what makes you unique...using those metrics to drive clarity throughout your entire organization, and steer it toward success.

    If you’re tasked with executing strategy through people, and “balanced scorecards” and “strategy maps” just haven’t been enough, take your next and greatest leap forward: make the Change to Strange.

 

·         Why “normal” workforces just won’t cut it anymore

            Everyone says their people make the difference. Most everyone’s wrong.

·         Create your strange workforce in four steps

            Imagine, pinpoint your gaps, prioritize, and act.

·         What your customers must notice for you to win

            Link your real performance drivers to specific workforce deliverables.

·         Rearchitect your workforce to break from the pack

            Organize to get strategic results from the right people.

·         Leverage the magic of measurement

            Implement metrics that work–and keep them working.

 

Create a workforce that’s obsessed about delivering your company’s unique value proposition: one that’s so willing and able to execute, it’s downright strange!

 

Why you need a “strange” workforce, and how to build one: practical techniques and real-world case studies

 

An end-to-end framework for architecting people and business systems that help you break from the pack

 

Way beyond benchmarking: implementing workforce metrics that are unique to your company and strategies

 

Catch Them if You Can! eBook by Ford, Greg

Sat, 21 Nov 2009 47:11:20 GMT

Are you ready for the Worldwide War for Talent?

The U.S. Department of Labor predicts we are about to enter a massive labor shortage unlike anything before. Jobs will be unfilled, work won't get done, and managers will be left more overworked and stressed than ever.

Catch Them if You Can! equips managers with a mindset to aggressively go after new staff. And not just any staff, but top talent. Within these pages you'll find practical applications that can be implemented easily . in any company! The book provides straightforward advice, backed by extensive research, to provide a step-by-step recruiting plan that the reader can take away and apply immediately. The fable-like quality of Catch Them if You Can!-with likable characters, an engaging storyline, and common-sense language-will increase retention rates and improve overall effectiveness of the message. No matter your industry or country, if you are serious about finding star performers for your team, Catch Them if You Can! is a must-read for you.

"Business is all about connecting with people, and storytelling like this is a powerful way to accomplish that." -Robin Sharma, author of The Greatness Guide and The Monk Who Sold His Ferrari