en-us http://www.expertBusinessSource.com/blog/1270000327.html?nid=3688 Copyright 2009 Reed Business Information. Subject to its Terms of Use November 9, 2009 http://www.expertBusinessSource.com/blog/1270000327/post/1900050390.html?nid=3688 We have talked time and again about the importance of taking advantage of every tool and every edge that you can find in the sales business. ... http://www.expertBusinessSource.com/blog/1270000327/post/220050222.html?nid=3688 Do you ever have a bad day? Of course you do, we all do. Maybe you had an argument with your spouse, the kids are in trouble at school ... http://www.expertBusinessSource.com/blog/1270000327/post/680050068.html?nid=3688 We have talked about the importance of networking in the past and how going to a Rotary Club, Chamber of Commerce, or other civic organization meet... http://www.expertBusinessSource.com/blog/1270000327/post/860049886.html?nid=3688 Last week we briefly discussed the importance of developing friendships after the sale. Today, I would like to talk about simply taking care ... http://www.expertBusinessSource.com/blog/1270000327/post/270049627.html?nid=3688 We have spent hours and hours talking about the importance of customer service and how that should be the foundation of every sale that you make.&n... http://www.expertBusinessSource.com/blog/1270000327/post/720049472.html?nid=3688 We have spent the past ten to twenty years trying to distance ourselves from the stereotype that salespeople are pushy and only interested in makin... http://www.expertBusinessSource.com/blog/1270000327/post/630049263.html?nid=3688 The most important customer is the one standing in front of you at any given time. There are going to be those customers who will just interr... http://www.expertBusinessSource.com/blog/1270000327/post/540049054.html?nid=3688 How many times have you said to a friend that you are busy and you will call them tomorrow but that call never occurs? Come on be honest.&nbs... http://www.expertBusinessSource.com/blog/1270000327/post/100048610.html?nid=3688 How many people do you know that are perfect or never make a mistake? The answer, of course, is no one. We all make mistakes and no mat... http://www.expertBusinessSource.com/blog/1270000327/post/1770048377.html?nid=3688 We talk constantly about taking the time to get to know every customer, and the importance of finding out what they want and how to go about giving... http://www.expertBusinessSource.com/blog/1270000327/post/90048209.html?nid=3688 There are so many companies and salespeople out there in all industries and customers have more choices today than ever before. My question f... http://www.expertBusinessSource.com/blog/1270000327/post/1280047728.html?nid=3688 Doesn’t is seem like in this day and age we are running from one thing to another and trying to do about eight tasks at one time? We ar... http://www.expertBusinessSource.com/blog/1270000327/post/820047482.html?nid=3688 I was recently talking with a friend of mine and he was telling me how rotten of a day he had a few weeks ago and how nothing went right. He shared... http://www.expertBusinessSource.com/blog/1270000327/post/880047288.html?nid=3688 What image is you advertising projecting to your customers? What image do the salespeople project to the public? Are the images advertised the sale... http://www.expertBusinessSource.com/blog/1270000327/post/680047068.html?nid=3688 The last few weeks I have had the opportunity to work in several retail stores facilitating, observing and coaching various role-play scenarios. As... http://www.expertBusinessSource.com/blog/1270000327/post/1990046799.html?nid=3688 I bet I have said this a million times but I am going to say it again, PAY ATTENTION TO YOUR CUSTOMER. The last blog focused on one part... http://www.expertBusinessSource.com/blog/1270000327/post/1700046570.html?nid=3688 I can’t say it enough; you need to listen to your customers. They will give you all the information you need to begin a relationship wi... http://www.expertBusinessSource.com/blog/1270000327/post/1260046326.html?nid=3688 No matter what the local economy may bring, what situations are facing the world, what the national or world economic status happens to be, it is t... http://www.expertBusinessSource.com/blog/1270000327/post/1040046104.html?nid=3688 Last week we talked about the differences between men and women when it comes to buying. When it comes to selling I have also discovered some diffe... http://www.expertBusinessSource.com/blog/1270000327/post/340045834.html?nid=3688 I would guess that you don’t need me to tell you that men and women are different. However, they are! Women and men buy for different reasons... http://www.expertBusinessSource.com/blog/1270000327/post/1820045582.html?nid=3688 Recently I had the opportunity to meet a young part-time salesperson. This person is working in a retail store through high school to make some ext... http://www.expertBusinessSource.com/blog/1270000327/post/1410045341.html?nid=3688 As many of you know I started my sales career in retail, selling shoes. I didn’t realize it then but I was lucky when I was relatively new to... http://www.expertBusinessSource.com/blog/1270000327/post/860044886.html?nid=3688 As we are remembering this Memorial Day I suggest that we give thanks of for all the blessings that we each have on Holiday I thought the foll... http://www.expertBusinessSource.com/blog/1270000327/post/300044630.html?nid=3688 Last week I started to discuss the telephone as an effective sales tool. I stated that: the success of any telephone sales process starts in gettin... http://www.expertBusinessSource.com/blog/1270000327/post/1480044348.html?nid=3688 Too often salespeople ignore one of the most valuable sales tools that they have at their disposable. The sales tool is the telephone. When used pr...