DENTRIX Articles

Marketing Phase 3 - Retaining Patients

Tue, 27 Oct 2009 00:00:00 GMT

In the previous two newsletters, we have covered phase 1 and 2, “Creating Awareness” and “Building Trust.” Phase 3, “Retaining Patients,” is the most important phase in the customer experience.

Is Your Browser Out of Date for eCentral?

Mon, 26 Oct 2009 00:00:00 GMT

eCentral customers using an Internet browser lower than Internet Explorer 7 and Firefox 3 will not be able to log on to eCentral after December 1, 2009.

Dental Experts’ new video shows Guru’s visual power

Fri, 23 Oct 2009 00:00:00 GMT

Guru is pleased to announce a comprehensive partnership with the all-new Dental Entertainment Network (DEN), a premiere network of key opinion leaders in dentistry.

Getting Back in the Black

Thu, 22 Oct 2009 00:00:00 GMT

Insanity: Doing the same thing and looking for a different result.

Case Acceptance: It Takes a Team

Wed, 21 Oct 2009 00:00:00 GMT

On October 14th, Henry Schein Practice Solutions and Gary Kadi, CEO of the NextLevel Practice, presented the valuable webinar: “Case Acceptance: It Takes a Team.” During the webinar, Gary taught methods you and your team can use.

Processing Credit Card Transactions with PowerPay LE

Tue, 20 Oct 2009 00:00:00 GMT

DENTRIX G4 Productivity Pack 6 introduced PowerPay LE. PowerPay LE is a credit card processing program that is integrated into DENTRIX, ensuring credit card processing is fast, easy, and reliable.

Make the Most of Your Marketing Dollars with DENTRIX

Fri, 16 Oct 2009 00:00:00 GMT

A few years ago I sat down with a dental school friend of mine for our annual lunch together. The topic of the lunch was marketing. We had our friendly arguments regarding what works and at doesn’t work in our practices.

Help Drive the Future of eCentral

Tue, 06 Oct 2009 00:00:00 GMT

eCentral now has a customer feedback forum that gives you a voice in future functionality. eCentral’s feedback forum allows you to suggest new software improvements or vote for improvements that were previously suggested by your peers.

Hygiene Philosophy Meeting

Tue, 06 Oct 2009 00:00:00 GMT

Having a productive and effective hygiene department adds significant value to today’s dental practice.

Catch Up on Past Webinars

Tue, 06 Oct 2009 00:00:00 GMT

Did you see the latest webinar with Amy Morgan from the Pride Institute, “Finding the Hidden Treasures in Hygiene”? Check out the Resource Center to catch up on webinars you may have missed

Creating Provider A/R Reports

Tue, 06 Oct 2009 00:00:00 GMT

Learn to create a Provider A/R Report and see a more accurate report of production totals by provider.

New Electronic Payers Added to the List

Sat, 03 Oct 2009 00:00:00 GMT

Let’s face it; some companies do offer cheaper services than eServices for electronic data exchange. What do you give up by choosing a company that lets you to send an electronic claim or verify an insurance eligibility for less money than eServices?

New to Your Customer Service Plan

Fri, 02 Oct 2009 13:00:00 GMT

Besides getting the latest technology and upgrades delivered to you, your Customer Service Plan offers resource that help put you in touch with a more profitable practice and build a successful practice. Take a look at what’s new!

Marketing Phase 2—Building Trust

Thu, 01 Oct 2009 00:00:00 GMT

All of our purchase decisions are based on trust. Learn different ways to build trust while marketing your dental practice.

New PowerPay LE Allows Credit Processing Through Current DENTRIX Software

Fri, 25 Sep 2009 00:00:00 GMT

Accepting credit and debit cards has become a fact of life for dental practices. More than ever, patients want to pay for treatment and products with their credit and debit cards.

Treatment Plans with Benefits Available Report

Tue, 22 Sep 2009 00:00:00 GMT

The Treatment Plans with Benefits Available report displays patients who have treatment plans posted to the Ledger and unused insurance benefits still available.

Your Customer Service is the key to Continued Success

Mon, 14 Sep 2009 00:00:00 GMT

It's understandable that a dentist and the team may become panicked because of the continuous economic "bad news". However...

Added Value Your Patients Will See

Wed, 09 Sep 2009 00:00:00 GMT

In a recession-type environment, the key question is how does your practice remain in a positive growth mode? The answer is simple-create value.

Scheduling Appointments from the Unscheduled List

Mon, 07 Sep 2009 00:00:00 GMT

When you break a scheduled appointment, it is moved to the Unscheduled List. You can use the Unscheduled List to manage your broken appointments and fill your schedule.

The Four Phases of Practice Marketing - Phase 1

Fri, 04 Sep 2009 00:00:00 GMT

Ideally, each of your patients should go through four distinct phases as they move through their patient experience with you. As they move through each phase, their perception of your practice changes, so they need to be communicated to differently.

New Credit Card Processing Software for DENTRIX G4

Wed, 02 Sep 2009 00:00:00 GMT

PowerPay LE is a convenient new program for DENTRIX customers. Now you can process credit and debit card transactions without leaving your DENTRIX G4 software and without the need to manually post the payments to the Ledger.

The Four Phases of Practice Marketing

Fri, 21 Aug 2009 00:00:00 GMT

Ultimately, it is how you manage the business side of the practice that makes the difference between a good practice and a wildly successful practice. How do you best manage the marketing of your practice?

Running the Day Sheet Report

Wed, 19 Aug 2009 00:00:00 GMT

How to run the Day Sheet Report. The Day Sheet shows all transactions entered in your database for a given date range.

DDX Improves Practice Profitability and Patient Care

Thu, 13 Aug 2009 00:00:00 GMT

While the relationship between and dental practice and their dental lab represents an important partnership in the delivery of quality patient care, sometimes issues arise that result in practices switching from one lab to another.

Patient Referrals

Tue, 11 Aug 2009 00:00:00 GMT

Ask any doctor, “What is the best way to get new patients?”, almost all of them will give you the same answer: patient referrals. Patient referrals are the most effective way to get new business and they often deliver the most ideal type of patient.