http://whatconsumer.co.uk/forum/ One of the leading forums for UK consumers. en Wed, 11 Nov 2009 04:22:59 GMT vBulletin 60 http://whatconsumer.co.uk/forum/images/misc/rss.jpg http://whatconsumer.co.uk/forum/ ConsumerForumhttp://feedburner.google.com http://whatconsumer.co.uk/forum/consumer-news/8117-rights-decision.html Wed, 11 Nov 2009 01:31:15 GMT The merits of the biggest rights issue in history Rights decision (http://news.bbc.co.uk/go/rss/-/1/hi/business/8351366.stm) (External link to BBC) The merits of the biggest rights issue in history

Rights decision (External link to BBC) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8117-rights-decision.html http://whatconsumer.co.uk/forum/consumer-news/8116-adobe-lays-off-one-10-workers.html Wed, 11 Nov 2009 00:57:41 GMT US software company Adobe Systems announces it is cutting 680 jobs, almost one in 10 of its workforce. Adobe lays off one in 10 workers... US software company Adobe Systems announces it is cutting 680 jobs, almost one in 10 of its workforce.

Adobe lays off one in 10 workers (External link to BBC) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8116-adobe-lays-off-one-10-workers.html http://whatconsumer.co.uk/forum/consumer-news/8109-maclaren-rules-out-uk-pushchair-recall-safety-scare.html Tue, 10 Nov 2009 21:40:52 GMT Maclaren says risk of injury 'non-existent' if pushchairs recalled in US are opened and closed correctly The baby and toddler equipment manufacturer Maclaren today defended its decision not to organise a European recall of children's pushchairs at the centre of a safety scare, despite having done...

Maclaren rules out UK pushchair recall in safety scare (external link to Guardian Consumer Affairs) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8109-maclaren-rules-out-uk-pushchair-recall-safety-scare.html http://whatconsumer.co.uk/forum/other-goods-services/8106-advice-makeover-day-no-photos-recieved.html Tue, 10 Nov 2009 17:00:48 GMT Hi all, I was just wondering if you could help. I was bought a makeover day for Christmas last year and booked it for the 19th August this year.... Hi all,

I was just wondering if you could help. I was bought a makeover day for Christmas last year and booked it for the 19th August this year. After the makeover, the salon said there would be up to an 8 week delay on receiving the photos, which would have been fine had the photos turned up. I rang the company after 9 weeks and the lady I spoke to guarenteed me that the photos would be sent out in the next week as they were in the batch that were getting printed at the time. No photos arrived so I rang back again. This lady told me someone from the Newcastle salon would have to ring me back so I left my number, but no phone call ever came. I rang back again on Wednesday only to be told the photos were going to be sent out in the next three days and that a manager would call me back. Guess what, no photos and no phone call. So I rang back today and asked to speak to a manager, which I finally managed to do, and she said she'd find out a 'guarenteed' delivery date which I don't think is good enough. I told her this, and the rest of the story, no phone calls, no photos on the guarenteed dates, and told her it really wasn't good enough. So she's going to call me back this evening (apparently). I was just wondering what I am legally allowed to ask for to stay in my rights? A refund? Photos sent by courier? She offered a free makeover day but to be honest, I wouldn't go back. Any help would be appreciated. Thanks ]]> Other Goods and Services lau_dicker http://whatconsumer.co.uk/forum/other-goods-services/8106-advice-makeover-day-no-photos-recieved.html http://whatconsumer.co.uk/forum/financial-services/8105-bank-complaint.html Tue, 10 Nov 2009 15:20:49 GMT Hi There is an error with my back account and my bank is saying that it could take up to 8 weeks to resolve. I can not access my own money. ... Hi

There is an error with my back account and my bank is saying that it could take up to 8 weeks to resolve. I can not access my own money.

Does anyone know of anything else I can do?

Thanks for your help. ]]> Financial Services Coach http://whatconsumer.co.uk/forum/financial-services/8105-bank-complaint.html http://whatconsumer.co.uk/forum/other-goods-services/8104-can-you-offer-some-advice-please.html Tue, 10 Nov 2009 15:15:04 GMT Hi

I am new here.

I purchased Dan Bradbury's cash for coaches MP3 set.

I listened to it and found it covered a lot of stuff that cheaper products from the same site had already covered.

After 30 days I asked for a refund.

I was told the refund only applied to the CDs.

Do I have any rights? I have looked over their internet page, and I think it is very misleading given the number of times it mentions the 90 day refund and does not clearly state that this is only for the CD set and does not apply to the MP3s.

Thanks for your help with this. ]]> Other Goods and Services Coach http://whatconsumer.co.uk/forum/other-goods-services/8104-can-you-offer-some-advice-please.html http://whatconsumer.co.uk/forum/consumer-news/8103-row-over-pushchair-safety-risks.html Tue, 10 Nov 2009 14:21:36 GMT A consumer group says makers of a pushchair linked to safety risks must give UK parents the same protection as those in the US. Row over pushchair... A consumer group says makers of a pushchair linked to safety risks must give UK parents the same protection as those in the US.

Row over pushchair safety risks (External link to BBC) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8103-row-over-pushchair-safety-risks.html http://whatconsumer.co.uk/forum/consumer-news/8102-falklands-veteran-simon-weston-launches-comparison-site-aid-forces-charities.html Tue, 10 Nov 2009 13:50:27 GMT Simon Weston the Falklands War veteran has launched a new price comparison website that will raise money for Armed Forces charities. Falklands... Simon Weston the Falklands War veteran has launched a new price comparison website that will raise money for Armed Forces charities.

Falklands veteran Simon Weston launches comparison site to aid forces charities (External link to Telegraph) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8102-falklands-veteran-simon-weston-launches-comparison-site-aid-forces-charities.html http://whatconsumer.co.uk/forum/consumer-news/8101-unemployed-face-jobcentre-lottery.html Tue, 10 Nov 2009 13:50:27 GMT Tuesday 10 November 2009New Consumer Focus qualitative research1 shows that some customers are experiencing real difficulties in getting what they... Tuesday 10 November 2009New Consumer Focus qualitative research1 shows that some customers are experiencing real difficulties in getting what they need from Jobcentre Plus, and a national survey2 has shown British workers have little ...

Read more about: Unemployed face Jobcentre lottery

Consumer Focus ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8101-unemployed-face-jobcentre-lottery.html http://whatconsumer.co.uk/forum/consumer-news/8100-draft-annual-plan-open-consultation.html Tue, 10 Nov 2009 13:50:27 GMT Consumer Focus has today published a draft Annual Plan for work the organisation proposes to carry out in 2010 - 2011.The plan has been designed to... Consumer Focus has today published a draft Annual Plan for work the organisation proposes to carry out in 2010 - 2011.The plan has been designed to deliver a programme of work that will address the key challenges facing consumers in this tryi...

Read more about: Draft Annual Plan open to consultation

Consumer Focus ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8100-draft-annual-plan-open-consultation.html http://whatconsumer.co.uk/forum/consumer-news/8099-iphone-apps-help-you-save-money.html Tue, 10 Nov 2009 11:40:08 GMT Forget spirit levels and virtual whoopee cushions, there are iPhone apps that can help you save money. Harriet Meyer picks 10 of the best You can get... Forget spirit levels and virtual whoopee cushions, there are iPhone apps that can help you save money. Harriet Meyer picks 10 of the best You can get an iPhone app to do just about anything. But aside from the virtual beers and whoopee cushions, among the 85,000 available from the Apple Store there...

iPhone apps to help you save money (external link to Guardian Consumer Affairs) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8099-iphone-apps-help-you-save-money.html http://whatconsumer.co.uk/forum/consumer-news/8098-aha-oprah-winfrey-us-insurer-settle-case-over-phrase.html Tue, 10 Nov 2009 11:02:12 GMT Oprah Winfrey and a US insurance firm reach an amicable settlement over the rights to the phrase "aha moment".

Aha! Oprah Winfrey and US insurer settle case over phrase (External link to BBC) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8098-aha-oprah-winfrey-us-insurer-settle-case-over-phrase.html http://whatconsumer.co.uk/forum/consumer-news/8095-nokia-recalls-14m-chargers-over-electrocution-fears.html Tue, 10 Nov 2009 01:38:14 GMT Nokia is recalling 14m mobile phone chargers, after it emerged that faults in the manufacturing process could leave users exposed to an electric... Nokia is recalling 14m mobile phone chargers, after it emerged that faults in the manufacturing process could leave users exposed to an electric shock.The Finnish technology company said today that it would replace millions of potentially dangerous chargers for free as a precaution, but that there...

Nokia recalls 14m chargers over electrocution fears (external link to Guardian Consumer Affairs) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8095-nokia-recalls-14m-chargers-over-electrocution-fears.html http://whatconsumer.co.uk/forum/consumer-news/8094-cash-machine-withdrawals-top-10bn-month.html Mon, 09 Nov 2009 23:31:30 GMT The amount of money consumers withdrew from ATMs broke through the £10bn mark for the first time. Cash machine withdrawals top £10bn in a month... The amount of money consumers withdrew from ATMs broke through the £10bn mark for the first time.

Cash machine withdrawals top £10bn in a month (External link to Telegraph) ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8094-cash-machine-withdrawals-top-10bn-month.html http://whatconsumer.co.uk/forum/consumer-news/8093-our-league-tables-names-greenest-supermarkets.html Mon, 09 Nov 2009 23:31:30 GMT Some UK supermarkets are greening up their act and doing more to help customers shop green but others are lagging well behind according to new... Some UK supermarkets are greening up their act and doing more to help customers shop green but others are lagging well behind according to new mystery shopping exercise by Consumer Focus. It found that the gap between the best and worst perfo...

Read more about: Our league tables names greenest supermarkets

Consumer Focus ]]> Consumer News Tony http://whatconsumer.co.uk/forum/consumer-news/8093-our-league-tables-names-greenest-supermarkets.html